Night Helpdesk Coordinator - SLA-Driven Operations

  • United Living Group
  • 06/05/2026
Full time Information Technology Telecommunications

Job Description

United Living Group is seeking a Helpdesk Coordinator in Warrington to manage service requests and coordinate operations during the night shift (7 PM to 7 AM). This role involves ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) through strong communication and organizational skills. Ideal candidates will have experience with CAFM systems and a background in Facilities Management. Benefits include a generous holiday allowance, life insurance, and wellness programs.