Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: Manchester, Trafford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
14/05/2026
Full time
Lead Application Support Analysts
Title: Lead Application Support Analysts
Contract Type: Permanent, Full-Time, 35 hours
Salary: Starting from £65,913 per annum (London weighted salary) or £57,900 per annum (Regional salary), dependant on experience
Grade: 11
Reporting Office: London, Stratford
Closing Date: 26th May 2026
Interview Dates : Stage 1 - MS Teams: 4th & 5th June, Stage 2 – Face to Face: 11th & 12th June 2026
Please click here for the role profile - Lead Application Support Analyst Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Business Applications Team at L&Q:
We have an exciting new opportunity as we are recruiting for a Lead Application Support Analyst to support the next stages of the Transformation programme and to join us at an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model, and the team is being increased to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As the Lead Application Support Analyst, you will have overall accountability for the applications in your team’s portfolio, ensuring that they are supported, performant and always meet the business needs. This is a management role, so we are looking for previous management experience. You will report into an Application Services Manager and manage a team of 3-6 Support Analysts and a portfolio of up to 50 applications.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Providing second line support for applications within the portfolio and working with suppliers and/or in house squads for 3rd line and other support and maintenance tasks. Potentially undertakes 3rd line support where appropriate.
Available for out of hours support as per business need.
Working closely with suppliers to manage and resolve 3rd line incidents and monitor supplier delivery against SLA.
Monitoring supplier release and upgrade schedules and ensuring that these are scheduled and rolled out so that applications are always on supported versions and platforms. Working with all teams to make sure there are no conflicts.
Working with the contract management team to support the register of contracts and contract end dates and ensures that renewals and procurements are flagged in plenty of time.
Leading and managing a team of Support Analysts, being part of the support rota in ServiceNow monitoring, actioning, allocating work and responsibilities across the team, ensuring that there is always adequate cover in place and assuring the work of team members.
Being an integral member of the Application Management and Support Leadership Team. Supporting the Head of Applications Management and Support in day-to-day management of the function and in developing a vision and driving the function forward.
To be available to work with the Transformation programme, working with colleagues across Transformation, business users, internal /external stakeholders and Technology.
Building close relationships with Business Stakeholders and Suppliers.
Acting as the SME for given applications, supporting technology and business colleagues, and providing advice and guidance as required.
Maintaining the applications strategy and roadmap.
Taking ownership of major incidents ensuring they are resolved in a timely manner.
Internal and external Service Reviews.
What you'll bring:
Previous experience in a lead role in Applications Management & Support, ideally working in a similar role in medium-large IT organisation.
Strong background Service Management.
Strong working knowledge of the Microsoft Operating environment and system.
Strong Technical understanding of at least one of the core L&Q platforms (D365, Sitecore, Keystone, Total Mobile, NEC).
Ability to explain technical issues to those with non-technical backgrounds. Strong written, and oral English, with the ability to advise, and inform in a consultative manner.
Strong organisational and management skills, including the prioritisation of workload able to work under pressure.
Experience leading and line managing small teams.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
13/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
Cambridge University Press & Assessment
Cambridge, UK
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
17/04/2026
Full time
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Engineering Manager/Technical Lead (Java) sought by leading financial services boutique based in the city of London. * Extensive experience in Java development, with a strong focus on leading and mentoring teams * Proven ability to manage offshore and geographically distributed teams effectively * Solid background in full-stack development and platform engineering * Confident in owning and driving the end-to-end software delivery life cycle * Experience working within Capital Markets environments is a must * Comfortable operating in fast-paced, high-growth or scale-up settings * Strong understanding of Agile methodologies, DevOps practices, and cloud-native technologies * Excellent communication skills, with a track record of managing and collaborating with stakeholders Salary up to £150,000 per annum/3 days on site in the city of London Please apply for further details. Kishan Shah
18/05/2026
Full time
Engineering Manager/Technical Lead (Java) sought by leading financial services boutique based in the city of London. * Extensive experience in Java development, with a strong focus on leading and mentoring teams * Proven ability to manage offshore and geographically distributed teams effectively * Solid background in full-stack development and platform engineering * Confident in owning and driving the end-to-end software delivery life cycle * Experience working within Capital Markets environments is a must * Comfortable operating in fast-paced, high-growth or scale-up settings * Strong understanding of Agile methodologies, DevOps practices, and cloud-native technologies * Excellent communication skills, with a track record of managing and collaborating with stakeholders Salary up to £150,000 per annum/3 days on site in the city of London Please apply for further details. Kishan Shah
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. We're seeking a seasoned Data Lead to own and deliver the data strategy for govt client that uses services used by over 18m citizens encompassing three newly rebuilt benefits systems. You will define where our data capabilities are today, set the future vision, and architect the roadmap to get us there-then design the data team to execute it. Key Responsibilities ? Data Strategy & Governance ? Lead the end-to-end Data Strategy for Bereavement & Care services. ? Map the as-is and to-be state of our data platforms and pipelines. ? Develop a 3-month strategic roadmap aligned with the wider Government Data Strategy. ? Define and embed organisational policies, standards and guidelines for secure, scalable data services. ? Technical Leadership & Architecture ? Select and evolve data engineering methods, tools and techniques. ? Ensure adherence to agreed technical strategies and architectures. ? Plan and drive delivery of complex data engineering programmes across multiple systems. ? Balance functional and non-functional requirements when designing data solutions. ? Team Design & Delivery ? Define the optimal data team structure (roles, skills, capacity) to deliver the strategy. ? Design and chair multi-functional delivery teams, mentoring engineers, scientists and analysts. ? Partner with our delivery provider to onboard specialist roles per your recommendations. ? Oversee implementation of new data platforms, ETL pipelines, and analytical models. ? Standards, Compliance & Quality ? Monitor application of data standards, governance frameworks and security controls. ? Embed strong data quality, lineage and protection practices across all systems. ? Contribute to and enforce enterprise-wide data engineering policies and compliance. Required Experience & Skills ? Data Leadership: = 10 years across data engineering, data science or analytics; proven track record setting/executing data strategies in complex organisations. ? Technical Breadth: ? Cloud-based data platforms AWS must (Azure, AWS or equivalent) ? Modern ETL/ELT tools and data pipeline frameworks ? Data modelling, warehousing and transformation best practices ? Data science/ML life cycle from prototype to production ? Government/Public Sector: Experience to GDS-equivalent standards; strong grasp of GDPR, FOI and public-sector procurement. ? Communication & Stakeholder Management: Able to translate technical concepts for non-tech executives; excellent mentoring and team-building skills. Tech Stack ? Performance Analytics: Google Analytics, Google BigQuery, Google Looker Studio, Google Tag Manager Desirable ? Domain experience in benefits or civic services (eg public sector). ? Previous contracting under SIFA or similar public-sector frameworks. ? Security clearance (BPSS, SC or DV) or willingness to obtain. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
18/05/2026
Full time
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. We're seeking a seasoned Data Lead to own and deliver the data strategy for govt client that uses services used by over 18m citizens encompassing three newly rebuilt benefits systems. You will define where our data capabilities are today, set the future vision, and architect the roadmap to get us there-then design the data team to execute it. Key Responsibilities ? Data Strategy & Governance ? Lead the end-to-end Data Strategy for Bereavement & Care services. ? Map the as-is and to-be state of our data platforms and pipelines. ? Develop a 3-month strategic roadmap aligned with the wider Government Data Strategy. ? Define and embed organisational policies, standards and guidelines for secure, scalable data services. ? Technical Leadership & Architecture ? Select and evolve data engineering methods, tools and techniques. ? Ensure adherence to agreed technical strategies and architectures. ? Plan and drive delivery of complex data engineering programmes across multiple systems. ? Balance functional and non-functional requirements when designing data solutions. ? Team Design & Delivery ? Define the optimal data team structure (roles, skills, capacity) to deliver the strategy. ? Design and chair multi-functional delivery teams, mentoring engineers, scientists and analysts. ? Partner with our delivery provider to onboard specialist roles per your recommendations. ? Oversee implementation of new data platforms, ETL pipelines, and analytical models. ? Standards, Compliance & Quality ? Monitor application of data standards, governance frameworks and security controls. ? Embed strong data quality, lineage and protection practices across all systems. ? Contribute to and enforce enterprise-wide data engineering policies and compliance. Required Experience & Skills ? Data Leadership: = 10 years across data engineering, data science or analytics; proven track record setting/executing data strategies in complex organisations. ? Technical Breadth: ? Cloud-based data platforms AWS must (Azure, AWS or equivalent) ? Modern ETL/ELT tools and data pipeline frameworks ? Data modelling, warehousing and transformation best practices ? Data science/ML life cycle from prototype to production ? Government/Public Sector: Experience to GDS-equivalent standards; strong grasp of GDPR, FOI and public-sector procurement. ? Communication & Stakeholder Management: Able to translate technical concepts for non-tech executives; excellent mentoring and team-building skills. Tech Stack ? Performance Analytics: Google Analytics, Google BigQuery, Google Looker Studio, Google Tag Manager Desirable ? Domain experience in benefits or civic services (eg public sector). ? Previous contracting under SIFA or similar public-sector frameworks. ? Security clearance (BPSS, SC or DV) or willingness to obtain. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
Prestigious opportunity for a talented and experienced Platform Engineer to join a rapidly growing digital engineering team delivering cutting edge solutions across a diverse portfolio of clients.This is hands on applying your deep engineering and architectural expertise to design, build, and evolve scalable platform solutions that drive digital transformation within some of the UK's most exciting organisations.Collaborating closely with highly skilled, cross functional teams, you will work alongside engineers, architects, and product specialists to push boundaries and deliver impactful, high quality outcomes. Key responsibilities: Design, build, and maintain robust cloud platforms and CI/CD pipelines Contribute across the full software development life cycle Provide technical leadership and input into system and architecture design Collaborate with cross functional teams to deliver scalable, reliable solutions. Write clean, well documented code and contribute to technical documentation Proactively monitor, troubleshoot, and resolve production issues Continuously improve platform performance, security, and reliability Stay current with emerging technologies and drive innovation and adoption Communicate complex technical ideas to both technical and non-technical stakeholders If you possess a combination of some of the following skills, then LET'S TALK! Strong experience designing and managing cloud native platforms on Google Cloud Platform (GCP) Hands-on expertise with services such as: Compute Engine, GKE (Kubernetes), Cloud Storage VPC networking, IAM, Cloud Functions Proven experience with Infrastructure as Code (eg, Terraform) Strong background in CI/CD pipeline design (eg, Jenkins, GitLab CI, Cloud Build) Proficiency in Scripting/programming (eg, Python, Bash, Go) Experience with containerisation & orchestration (Docker, Kubernetes) Solid understanding of cloud networking, security, and identity management Experience with monitoring & observability tools (Prometheus, Grafana, ELK, or similar) Strong Git/version control experience Exposure to the following skills is advantageous but not essential: - Experience with multi-cloud or hybrid cloud environments (AWS, Azure, on-premise). Exposure to service mesh technologies (eg, Istio, Linkerd) and configuration management tools (eg, Chef, Puppet). Knowledge of site reliability engineering (SRE) principles and practices. Familiarity with GCP AI/ML services (AI Platform, AutoML). In return, you will be rewarded with ongoing career development and a market leading benefits package in a flexible, hybrid working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/05/2026
Full time
Prestigious opportunity for a talented and experienced Platform Engineer to join a rapidly growing digital engineering team delivering cutting edge solutions across a diverse portfolio of clients.This is hands on applying your deep engineering and architectural expertise to design, build, and evolve scalable platform solutions that drive digital transformation within some of the UK's most exciting organisations.Collaborating closely with highly skilled, cross functional teams, you will work alongside engineers, architects, and product specialists to push boundaries and deliver impactful, high quality outcomes. Key responsibilities: Design, build, and maintain robust cloud platforms and CI/CD pipelines Contribute across the full software development life cycle Provide technical leadership and input into system and architecture design Collaborate with cross functional teams to deliver scalable, reliable solutions. Write clean, well documented code and contribute to technical documentation Proactively monitor, troubleshoot, and resolve production issues Continuously improve platform performance, security, and reliability Stay current with emerging technologies and drive innovation and adoption Communicate complex technical ideas to both technical and non-technical stakeholders If you possess a combination of some of the following skills, then LET'S TALK! Strong experience designing and managing cloud native platforms on Google Cloud Platform (GCP) Hands-on expertise with services such as: Compute Engine, GKE (Kubernetes), Cloud Storage VPC networking, IAM, Cloud Functions Proven experience with Infrastructure as Code (eg, Terraform) Strong background in CI/CD pipeline design (eg, Jenkins, GitLab CI, Cloud Build) Proficiency in Scripting/programming (eg, Python, Bash, Go) Experience with containerisation & orchestration (Docker, Kubernetes) Solid understanding of cloud networking, security, and identity management Experience with monitoring & observability tools (Prometheus, Grafana, ELK, or similar) Strong Git/version control experience Exposure to the following skills is advantageous but not essential: - Experience with multi-cloud or hybrid cloud environments (AWS, Azure, on-premise). Exposure to service mesh technologies (eg, Istio, Linkerd) and configuration management tools (eg, Chef, Puppet). Knowledge of site reliability engineering (SRE) principles and practices. Familiarity with GCP AI/ML services (AI Platform, AutoML). In return, you will be rewarded with ongoing career development and a market leading benefits package in a flexible, hybrid working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
TyneStack Partners Ltd
Newcastle Upon Tyne, Tyne And Wear
Senior Software Developer Newcastle upon Tyne / Hybrid £50,000 - £65,000 + Bonus We are currently working with a leading Newcastle-based technology business looking to strengthen their backend engineering team with the addition of an experienced Senior Software Developer. This is an opportunity to join a highly technical environment focused on scalable backend systems, modern engineering practices and ongoing platform improvement. The role would suit someone who enjoys solving complex technical problems, contributing to engineering discussions and working across high-availability systems within a collaborative development environment. The role is heavily backend focused and would suit someone with strong commercial experience across C#/.NET and modern API-driven development. Key responsibilities: • Develop and maintain scalable backend systems and APIs using C#/.NET • Contribute towards system improvements, modernisation and performance optimisation • Work collaboratively within Agile engineering teams across the full software development lifecycle • Support technical discussions around architecture, scalability and maintainability • Contribute towards CI/CD, testing and engineering best practices • Troubleshoot and resolve complex production issues within live systems • Collaborate closely with Product Owners, QA and wider technical teams Key skills and experience: • Strong commercial experience with C#/.NET • Experience building and maintaining APIs and backend services • Strong SQL / SQL Server experience • Azure cloud exposure desirable • Experience with microservices, distributed systems or event-driven architectures beneficial • Experience working within Agile environments • CI/CD and Azure DevOps exposure beneficial • Strong problem-solving and communication skills The environment would suit someone who enjoys hands-on backend engineering, technical ownership and contributing towards long-term platform improvements within a modern engineering culture. Hybrid working available. Please apply for immediate consideration.
18/05/2026
Full time
Senior Software Developer Newcastle upon Tyne / Hybrid £50,000 - £65,000 + Bonus We are currently working with a leading Newcastle-based technology business looking to strengthen their backend engineering team with the addition of an experienced Senior Software Developer. This is an opportunity to join a highly technical environment focused on scalable backend systems, modern engineering practices and ongoing platform improvement. The role would suit someone who enjoys solving complex technical problems, contributing to engineering discussions and working across high-availability systems within a collaborative development environment. The role is heavily backend focused and would suit someone with strong commercial experience across C#/.NET and modern API-driven development. Key responsibilities: • Develop and maintain scalable backend systems and APIs using C#/.NET • Contribute towards system improvements, modernisation and performance optimisation • Work collaboratively within Agile engineering teams across the full software development lifecycle • Support technical discussions around architecture, scalability and maintainability • Contribute towards CI/CD, testing and engineering best practices • Troubleshoot and resolve complex production issues within live systems • Collaborate closely with Product Owners, QA and wider technical teams Key skills and experience: • Strong commercial experience with C#/.NET • Experience building and maintaining APIs and backend services • Strong SQL / SQL Server experience • Azure cloud exposure desirable • Experience with microservices, distributed systems or event-driven architectures beneficial • Experience working within Agile environments • CI/CD and Azure DevOps exposure beneficial • Strong problem-solving and communication skills The environment would suit someone who enjoys hands-on backend engineering, technical ownership and contributing towards long-term platform improvements within a modern engineering culture. Hybrid working available. Please apply for immediate consideration.
Job Title : Analytical Engineer Target Start Date: ASAP Contract Type: Permanent Salary Range: £55,000 - £70,000 Location: Reigate - Hybrid Closing Date for applications: 26th May Analytical Engineer: We are looking for a talented Analytical Engineer to join our growing team. You will work with Data Engineers, Data Scientists, Developers, Analysts, and Architects to build smart data and AI solutions that help improve products and business decisions. This role is ideal for someone who enjoys solving problems, working with modern cloud technology, and building scalable data platforms. Main Responsibilities as Analytical Engineer: Build and support data products on a modern cloud platform. Work with Product Managers and Data & AI teams to solve business and data challenges, including GenAI projects. Design and improve data pipelines, workflows, and platform tools. Bring together data from different systems while making sure data is accurate, secure, and reliable. Follow engineering standards and best practices to create consistent and reusable solutions. Support and mentor team members across the wider Data team. Work closely with agile teams to deliver data products that support machine learning and AI projects. Help business stakeholders understand technical solutions and project goals. Support data governance through testing, documentation, and quality checks. Keep up to date with new technologies and share ideas that improve the platform and ways of working. Skills and experience you need as Analytical Engineer: Strong interest in building reliable and scalable data platforms. Experience working with large datasets from different sources. Good communication and teamwork skills. Experience with cloud data platforms such as Databricks or Snowflake on AWS. Strong skills in Python, PySpark, and SQL. Good understanding of ETL/ELT pipelines and data transformation. Experience with data modelling and database optimisation. Strong knowledge of DBT and SQL best practices. Experience using CI/CD and version control tools such as Git and Jenkins. Experience with orchestration tools such as Airflow. Knowledge of BI and visualisation platforms such as Tableau. A mindset focused on learning, improvement, and software engineering best practices. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone . We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.Our aim is to have great people everywhere in our business and we're alwa
18/05/2026
Full time
Job Title : Analytical Engineer Target Start Date: ASAP Contract Type: Permanent Salary Range: £55,000 - £70,000 Location: Reigate - Hybrid Closing Date for applications: 26th May Analytical Engineer: We are looking for a talented Analytical Engineer to join our growing team. You will work with Data Engineers, Data Scientists, Developers, Analysts, and Architects to build smart data and AI solutions that help improve products and business decisions. This role is ideal for someone who enjoys solving problems, working with modern cloud technology, and building scalable data platforms. Main Responsibilities as Analytical Engineer: Build and support data products on a modern cloud platform. Work with Product Managers and Data & AI teams to solve business and data challenges, including GenAI projects. Design and improve data pipelines, workflows, and platform tools. Bring together data from different systems while making sure data is accurate, secure, and reliable. Follow engineering standards and best practices to create consistent and reusable solutions. Support and mentor team members across the wider Data team. Work closely with agile teams to deliver data products that support machine learning and AI projects. Help business stakeholders understand technical solutions and project goals. Support data governance through testing, documentation, and quality checks. Keep up to date with new technologies and share ideas that improve the platform and ways of working. Skills and experience you need as Analytical Engineer: Strong interest in building reliable and scalable data platforms. Experience working with large datasets from different sources. Good communication and teamwork skills. Experience with cloud data platforms such as Databricks or Snowflake on AWS. Strong skills in Python, PySpark, and SQL. Good understanding of ETL/ELT pipelines and data transformation. Experience with data modelling and database optimisation. Strong knowledge of DBT and SQL best practices. Experience using CI/CD and version control tools such as Git and Jenkins. Experience with orchestration tools such as Airflow. Knowledge of BI and visualisation platforms such as Tableau. A mindset focused on learning, improvement, and software engineering best practices. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone . We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.Our aim is to have great people everywhere in our business and we're alwa
SSO Engineer/DNS Engineer - Inside IR35 Hybrid working: 3 days per week in the office. Role Overview The role will lead planning and coordination activities for large scale SSO and external DNS changes across a complex application estate as part of a merger programme. The role focuses on vendor engagement, dependency management, and Day 1 readiness. Required Technical Skills * Enterprise Single Sign On (SSO) platforms * SSO standards including SAML 2.0 and OpenID Connect (OIDC) * External DNS and domain management * Understanding of certificates and PKI dependencies for authentication * Integration with vendor hosted and third party applications Required Experience * Experience planning or managing SSO changes across a large application estate * Proven experience engaging with third party vendors for SSO and domain changes * Experience coordinating DNS changes to support identity and application transitions * Experience managing dependencies between SSO, DNS, certificates, and identity * Experience supporting cutover planning and Day 1 execution activities * Experience working on complex enterprise transformation programmes SSO Engineer/DNS Engineer - Inside IR35 In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
18/05/2026
Contractor
SSO Engineer/DNS Engineer - Inside IR35 Hybrid working: 3 days per week in the office. Role Overview The role will lead planning and coordination activities for large scale SSO and external DNS changes across a complex application estate as part of a merger programme. The role focuses on vendor engagement, dependency management, and Day 1 readiness. Required Technical Skills * Enterprise Single Sign On (SSO) platforms * SSO standards including SAML 2.0 and OpenID Connect (OIDC) * External DNS and domain management * Understanding of certificates and PKI dependencies for authentication * Integration with vendor hosted and third party applications Required Experience * Experience planning or managing SSO changes across a large application estate * Proven experience engaging with third party vendors for SSO and domain changes * Experience coordinating DNS changes to support identity and application transitions * Experience managing dependencies between SSO, DNS, certificates, and identity * Experience supporting cutover planning and Day 1 execution activities * Experience working on complex enterprise transformation programmes SSO Engineer/DNS Engineer - Inside IR35 In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Product Owner | Hybrid working | Somerset-based Head Office Are you a Product Owner who thrives at the intersection of technology and business value? We're recruiting on behalf of a well-known, fast-paced retail organisation looking for an experienced Product Owner to take ownership of a critical technology domain and help shape the future of their digital and operational platforms. The Opportunity This is a high-impact role sitting within a large-scale technology programme, where you'll own and drive the vision, roadmap, and delivery of an assigned product area. You'll lead a cross-functional team to deliver prioritised outcomes at pace, balancing time, quality, and value, while enabling stable ERP delivery and continuous improvement across the business. You'll work closely with a Product Manager and a wide range of business and technology stakeholders, translating complex priorities into clear, actionable backlogs and delivering solutions that make a real difference to customers and colleagues alike. What You'll Be Doing Owning the end-to-end product vision, roadmap, and backlog for your domain, keeping everything aligned to business strategy and programme objectives Building strong relationships with stakeholders across business and technology to understand priorities, dependencies, and constraints Collaborating with internal teams and third-party partners to shape and deliver integrated solutions across the value stream Driving backlog refinement, sprint planning, and release management alongside Delivery Leads and engineering teams Defining feature propositions and MVPs that deliver value quickly and safely Working closely with Solution Architects to align product direction with the target technical vision - understanding and managing technical trade-offs confidently Tracking and communicating outcome-based metrics, benefits realisation, and delivery progress to stakeholders Balancing delivery momentum with platform stability, including prioritising defect resolution What We're Looking For Proven product management experience delivering IT-related change within a logistics or retail environment Solid understanding of agile working practices and product methodology Confident communicator and influencer who can operate effectively across a Matrix, cross-functional organisation Comfortable managing technical complexity alongside business value in prioritisation decisions Analytical mindset with strong IT literacy A natural collaborator with excellent networking and stakeholder management skills at all levels Retail industry experience is desirable but not essential - what matters most is your ability to build, engage, and lead using robust product methodology. The Culture This organisation values accountability, agility, and customer-first thinking. You'll be joining a team that takes ownership, champions the customer experience, and isn't afraid to bring fresh ideas to the table. Ready to take ownership of something that matters? If you're a Product Owner looking for your next challenge in a large-scale, complex technology environment, we'd love to hear from you. Apply now or get in touch for a confidential conversation. *Rates depend on experience and client requirements
18/05/2026
Full time
Product Owner | Hybrid working | Somerset-based Head Office Are you a Product Owner who thrives at the intersection of technology and business value? We're recruiting on behalf of a well-known, fast-paced retail organisation looking for an experienced Product Owner to take ownership of a critical technology domain and help shape the future of their digital and operational platforms. The Opportunity This is a high-impact role sitting within a large-scale technology programme, where you'll own and drive the vision, roadmap, and delivery of an assigned product area. You'll lead a cross-functional team to deliver prioritised outcomes at pace, balancing time, quality, and value, while enabling stable ERP delivery and continuous improvement across the business. You'll work closely with a Product Manager and a wide range of business and technology stakeholders, translating complex priorities into clear, actionable backlogs and delivering solutions that make a real difference to customers and colleagues alike. What You'll Be Doing Owning the end-to-end product vision, roadmap, and backlog for your domain, keeping everything aligned to business strategy and programme objectives Building strong relationships with stakeholders across business and technology to understand priorities, dependencies, and constraints Collaborating with internal teams and third-party partners to shape and deliver integrated solutions across the value stream Driving backlog refinement, sprint planning, and release management alongside Delivery Leads and engineering teams Defining feature propositions and MVPs that deliver value quickly and safely Working closely with Solution Architects to align product direction with the target technical vision - understanding and managing technical trade-offs confidently Tracking and communicating outcome-based metrics, benefits realisation, and delivery progress to stakeholders Balancing delivery momentum with platform stability, including prioritising defect resolution What We're Looking For Proven product management experience delivering IT-related change within a logistics or retail environment Solid understanding of agile working practices and product methodology Confident communicator and influencer who can operate effectively across a Matrix, cross-functional organisation Comfortable managing technical complexity alongside business value in prioritisation decisions Analytical mindset with strong IT literacy A natural collaborator with excellent networking and stakeholder management skills at all levels Retail industry experience is desirable but not essential - what matters most is your ability to build, engage, and lead using robust product methodology. The Culture This organisation values accountability, agility, and customer-first thinking. You'll be joining a team that takes ownership, champions the customer experience, and isn't afraid to bring fresh ideas to the table. Ready to take ownership of something that matters? If you're a Product Owner looking for your next challenge in a large-scale, complex technology environment, we'd love to hear from you. Apply now or get in touch for a confidential conversation. *Rates depend on experience and client requirements
Role Title: IP Network Architect Location: Reading/Hybrid Role Overview The IP Design Specialist (Architect) plays a pivotal role in shaping the future of network design and strategy across a diverse portfolio of technologies including IP/MPLS networks, hybrid cloud platforms, and next-gen mobile infrastructure. This senior technical leader is responsible for high-level architectural direction, cross-domain integration, and setting design standards that support critical transformation and growth initiatives across the organisation. Key Responsibilities Lead strategic IP network architecture efforts across LAN/WAN, MPLS core, cloud networking, and virtualized network functions (VNF/CNF). Develop and govern HLDs (High-Level Designs) ensuring alignment with enterprise architecture and business objectives. Collaborate with CTO, Product, and Infrastructure teams to define architectural blueprints and long-term roadmaps. Act as SME for critical technologies such as SDN, NFV, service chaining, and Cloud-native networking. Guide and mentor designers and engineers in complex solution development and design best practices. Define and enforce network design standards, patterns, and reusable components across the enterprise. Evaluate emerging technologies and vendor solutions, supporting innovation and network evolution. Lead cross-functional design assurance and technical steering groups. Essential Skills & Qualifications Senior-level expertise in service provider routing, large-scale MPLS, BGP, multitenant network design. Strong experience architecting both traditional infrastructure and cloud-based (OpenStack, AWS, Azure) networking. In-depth knowledge of modern network architectures, including microservices, API-driven platforms, and DevOps integration. Experience in enterprise security and network segmentation best practices. Familiarity with network automation and orchestration: Ansible, Python, Netconf/YANG, REST APIs. Excellent strategic thinking, documentation, and stakeholder communication skills. Desirable Certifications CCIE/JNCIE/SRA or equivalent level of demonstrable experience. TOGAF, AWS Solution Architect, or equivalent enterprise architecture certification is advantageous
18/05/2026
Contractor
Role Title: IP Network Architect Location: Reading/Hybrid Role Overview The IP Design Specialist (Architect) plays a pivotal role in shaping the future of network design and strategy across a diverse portfolio of technologies including IP/MPLS networks, hybrid cloud platforms, and next-gen mobile infrastructure. This senior technical leader is responsible for high-level architectural direction, cross-domain integration, and setting design standards that support critical transformation and growth initiatives across the organisation. Key Responsibilities Lead strategic IP network architecture efforts across LAN/WAN, MPLS core, cloud networking, and virtualized network functions (VNF/CNF). Develop and govern HLDs (High-Level Designs) ensuring alignment with enterprise architecture and business objectives. Collaborate with CTO, Product, and Infrastructure teams to define architectural blueprints and long-term roadmaps. Act as SME for critical technologies such as SDN, NFV, service chaining, and Cloud-native networking. Guide and mentor designers and engineers in complex solution development and design best practices. Define and enforce network design standards, patterns, and reusable components across the enterprise. Evaluate emerging technologies and vendor solutions, supporting innovation and network evolution. Lead cross-functional design assurance and technical steering groups. Essential Skills & Qualifications Senior-level expertise in service provider routing, large-scale MPLS, BGP, multitenant network design. Strong experience architecting both traditional infrastructure and cloud-based (OpenStack, AWS, Azure) networking. In-depth knowledge of modern network architectures, including microservices, API-driven platforms, and DevOps integration. Experience in enterprise security and network segmentation best practices. Familiarity with network automation and orchestration: Ansible, Python, Netconf/YANG, REST APIs. Excellent strategic thinking, documentation, and stakeholder communication skills. Desirable Certifications CCIE/JNCIE/SRA or equivalent level of demonstrable experience. TOGAF, AWS Solution Architect, or equivalent enterprise architecture certification is advantageous
Data & AI Solutions Developer London based Hybrid working (2-days/week in office) £ + 20% bonus Full-time, permanent role Amtis is proud to be recruiting for a Data & AI Solutions Developer on behalf of a growing organisation investing heavily in modern data, automation, and AI capability. This is a unique opportunity for someone who enjoys combining technical capability with stakeholder engagement. You'll operate as the organisation's primary in-house developer, working closely with senior stakeholders, technology teams, and external vendors to design practical, scalable solutions across data engineering, automation, and AI. This role is heavily focused on Microsoft technologies and would suit someone comfortable working independently in a hands-on environment. What you'll be doing Designing and implementing Copilot and AI-driven solutions Building and maintaining data pipelines and integrations Working with large-scale SQL datasets for analytics and reporting Developing automation workflows using RPA technologies including UiPath Bridging legacy systems with modern Microsoft cloud platforms Supporting governance, GDPR compliance, and responsible AI usage Collaborating with senior stakeholders to shape data and AI initiatives Supporting colleagues with AI adoption and best practice usage Tech environment Azure Data Factory Azure Synapse Analytics Azure SQL Azure Data Lake .NET / .NET Core Power Platform Copilot Studio Azure AI Services UiPath GitHub / Azure DevOps What we're looking for Strong Microsoft data and development experience Advanced SQL and data modelling capability Experience building ETL pipelines and data warehousing solutions Exposure to AI technologies and automation platforms Strong communication and stakeholder management skills Ability to work independently and prioritise effectively Understanding of governance, compliance, and data privacy frameworks Experience working with complex business data environments would be beneficial. If you are interested in this opportunity and would like to hear more, please apply with an updated CV and contact information, or reach out directly to
18/05/2026
Full time
Data & AI Solutions Developer London based Hybrid working (2-days/week in office) £ + 20% bonus Full-time, permanent role Amtis is proud to be recruiting for a Data & AI Solutions Developer on behalf of a growing organisation investing heavily in modern data, automation, and AI capability. This is a unique opportunity for someone who enjoys combining technical capability with stakeholder engagement. You'll operate as the organisation's primary in-house developer, working closely with senior stakeholders, technology teams, and external vendors to design practical, scalable solutions across data engineering, automation, and AI. This role is heavily focused on Microsoft technologies and would suit someone comfortable working independently in a hands-on environment. What you'll be doing Designing and implementing Copilot and AI-driven solutions Building and maintaining data pipelines and integrations Working with large-scale SQL datasets for analytics and reporting Developing automation workflows using RPA technologies including UiPath Bridging legacy systems with modern Microsoft cloud platforms Supporting governance, GDPR compliance, and responsible AI usage Collaborating with senior stakeholders to shape data and AI initiatives Supporting colleagues with AI adoption and best practice usage Tech environment Azure Data Factory Azure Synapse Analytics Azure SQL Azure Data Lake .NET / .NET Core Power Platform Copilot Studio Azure AI Services UiPath GitHub / Azure DevOps What we're looking for Strong Microsoft data and development experience Advanced SQL and data modelling capability Experience building ETL pipelines and data warehousing solutions Exposure to AI technologies and automation platforms Strong communication and stakeholder management skills Ability to work independently and prioritise effectively Understanding of governance, compliance, and data privacy frameworks Experience working with complex business data environments would be beneficial. If you are interested in this opportunity and would like to hear more, please apply with an updated CV and contact information, or reach out directly to
Project Configuration Manager Contract up to 01/04/2027 Based in Filton Offering £40ph Inside IR35 Do you have experience in configuration management? Do you have an understanding of change processes? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Project Configuration Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Act as the Project Change Leader (PCL) for Changes in the Wing perimeter, and be a leader of the Multi-Functional Team (MFT) Responsible to lead and coordinate all required contributors (engineering, chief engineering, manufacturing engineering, procurement, supply chain, customer services, product offer, FAL, Finance/Finance Control, Configuration experts ) during the Change Request lifecycle Drive the Change Request through the Full Change Process, building up a full dossier including budget coverage, technical impacts, manufacturing impacts, supply chain impacts, costs, schedule, point of embodiment, risks & opportunities Lead the alignment across functions and suppliers to negotiate, arbitrate, ensure progress and solve conflicts Accountable for the correct implementation of the change on the aircraft, according to the Decision Board mandate, on time, on cost and on quality Manage the inflow, workload and prioritisation in dialogue with other functions Highlight issues and risks, propose recovery plans if needed and escalate internally Report status and progress in business review for the portfolio (progress, risks, planning) Identify activities to offload through subcontracting Identifies Risks & Opportunities to be raised in ARM (Aircraft Risk Management) Define mitigation and action plans and regularly report on progress and status, in coordination with the local Risk & Opps representative The jobholder also acts as Central Program representative in the Alternative Material Concession Crisis (AMCC) Board to ensure the pro-active and consistent management of obsolescence and material shortages. Your skillset may include: Degree in engineering or equivalent with proven experience Knowledge of the overall configuration management process (CM certification would be a plus) Project Management skills (PM certification would be a plus) Airframe engineering knowledge Ability to negotiate and take initiative If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Project Configuration Manager Contract up to 01/04/2027 Based in Filton Offering £40ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
18/05/2026
Contractor
Project Configuration Manager Contract up to 01/04/2027 Based in Filton Offering £40ph Inside IR35 Do you have experience in configuration management? Do you have an understanding of change processes? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Project Configuration Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Act as the Project Change Leader (PCL) for Changes in the Wing perimeter, and be a leader of the Multi-Functional Team (MFT) Responsible to lead and coordinate all required contributors (engineering, chief engineering, manufacturing engineering, procurement, supply chain, customer services, product offer, FAL, Finance/Finance Control, Configuration experts ) during the Change Request lifecycle Drive the Change Request through the Full Change Process, building up a full dossier including budget coverage, technical impacts, manufacturing impacts, supply chain impacts, costs, schedule, point of embodiment, risks & opportunities Lead the alignment across functions and suppliers to negotiate, arbitrate, ensure progress and solve conflicts Accountable for the correct implementation of the change on the aircraft, according to the Decision Board mandate, on time, on cost and on quality Manage the inflow, workload and prioritisation in dialogue with other functions Highlight issues and risks, propose recovery plans if needed and escalate internally Report status and progress in business review for the portfolio (progress, risks, planning) Identify activities to offload through subcontracting Identifies Risks & Opportunities to be raised in ARM (Aircraft Risk Management) Define mitigation and action plans and regularly report on progress and status, in coordination with the local Risk & Opps representative The jobholder also acts as Central Program representative in the Alternative Material Concession Crisis (AMCC) Board to ensure the pro-active and consistent management of obsolescence and material shortages. Your skillset may include: Degree in engineering or equivalent with proven experience Knowledge of the overall configuration management process (CM certification would be a plus) Project Management skills (PM certification would be a plus) Airframe engineering knowledge Ability to negotiate and take initiative If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Project Configuration Manager Contract up to 01/04/2027 Based in Filton Offering £40ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh. To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings. Key Responsibilities Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting) Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools) Share tips and best practices for effective use of Teams Encourage engagement and confidence in using Teams for daily work Record all assistance provided to colleagues Skills & Experience Strong knowledge of Microsoft Teams features and functionality Ability to communicate clearly and educate users in a friendly, non-technical way Familiarity with Zoom to explain migration differences Comfortable presenting and engaging with both in person and remote audiences via Teams Excellent interpersonal and facilitation skills
18/05/2026
Contractor
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh. To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings. Key Responsibilities Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting) Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools) Share tips and best practices for effective use of Teams Encourage engagement and confidence in using Teams for daily work Record all assistance provided to colleagues Skills & Experience Strong knowledge of Microsoft Teams features and functionality Ability to communicate clearly and educate users in a friendly, non-technical way Familiarity with Zoom to explain migration differences Comfortable presenting and engaging with both in person and remote audiences via Teams Excellent interpersonal and facilitation skills