About The Role
We are seeking an organised and proactive Office Administrator to support the smooth day to day running of the office. This is a varied, client facing role requiring excellent communication skills, flexibility to cover holidays, and a willingness to travel to other office locations when required.
The successful candidate will be confident dealing with clients, highly organised, and comfortable managing multiple administrative tasks in a busy office environment.
Key Responsibilities Office Administration (Primary)
- Coordinate daily office operations to ensure an efficient and professional working environment
- Manage daily incoming and outgoing post, including sorting, distribution and external mail handling
- Maintain accurate records, filing systems and office documentation
- Order and manage office supplies and liaise with the Group Operations Manager
Client & Visitor Support
- Act as a professional and welcoming first point of contact for clients, visitors and callers
- Handle client enquiries confidently and courteously, escalating where necessary
- Support meeting arrangements, including room bookings and refreshments
Support & Coordination
- Provide administrative support to teams across the business if capacity allows
- Cover colleagues' duties during holidays and periods of absence, ensuring continuity of service
- Support between offices, including occasional travel to other locations
- Assist with ad hoc projects and administrative tasks as required
About You Skills & Experience Essential
- Previous experience in an office coordination or administrative role
- Confident and professional manner when dealing with clients and external contacts
- Strong organisational skills with the ability to prioritise workload effectively
- Excellent verbal and written communication skills
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Flexible approach to work, including holiday cover and varying responsibilities
- Willingness and ability to travel occasionally to other office locations
Desirable
- Experience supporting multiple teams or offices
- Knowledge of facilities or office management processes
Personal Attributes
- Reliable, adaptable and proactive
- Approachable with a positive, can do attitude
- Able to work independently as well as part of a team
- Comfortable in a busy, client focused environment
Working Hours
- Full time, Monday to Friday 8.30 - 16.30
- Flexibility required to meet business needs and cover holidays
Benefits
- Scottish Widows Pension Scheme
- Bonus scheme
- 28 days annual leave (plus public holidays)
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations
Equal Opportunities Statement
As HCR is an equal opportunities employer, we don't just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.