PAM Support Engineer

Overview

We are looking for a PAM Support Engineer to support and maintain Privileged Access Management solutions within a secure enterprise environment. This role will focus on the administration, support, and continuous improvement of PAM tooling, with a particular emphasis on BeyondTrust platforms.

Key Responsibilities

• Provide day-to-day support for BeyondTrust PAM and Privileged Remote Access (PRA) solutions
• Manage vendor account onboarding and offboarding within BeyondTrust PRA
• Administer and maintain jump Servers, including agent deployment and configuration
• Manage and support local account provisioning and access controls on target systems
• Support the core BeyondTrust PAM platform, ensuring stability, performance, and security
• Troubleshoot and resolve PAM-related incidents, access issues, and system errors
• Work closely with security and infrastructure teams to enforce privileged access policies
• Ensure proper auditing, logging, and compliance of privileged account activities
• Assist with system upgrades, patching, and ongoing platform improvements

Required Skills & Experience

• Hands-on experience with BeyondTrust PAM and PRA solutions
• Strong understanding of Privileged Access Management concepts and best practices
• Experience managing vendor access and secure remote access solutions
• Knowledge of jump Servers, endpoint agents, and account management
• Strong troubleshooting and incident management skills
• Experience working in a support-focused, operational environment

Desirable Skills

• Experience in enterprise-scale PAM deployments
• Familiarity with broader IAM concepts and integrations
• Understanding of security compliance and audit requirements
• Exposure to Scripting or automation (eg, PowerShell)
• Knowledge of Windows and/or Linux system administration