Desktop Engineer - SC Cleared

Desktop Engineer - SC Cleared

Rate: 300 - 320 a day

Clearance: Current SC Clearance is required

IR35: Inside IR35

Location: Barrow in Furness

You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector.

What You Will Do:

• Execute assigned desktop support tasks efficiently within specified deadlines
• Support project initiatives alongside internal and external project managers
• Perform Network Service Requests (NSR) tasks in accordance with established timelines
• Provide outstanding customer service, demonstrating strong communication skills
• Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings
• Deploy and manage operating systems and applications using SCCM
• Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security
• Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business
• Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files
• Engage with overall IT security practices, ensuring compliance and operational integrity
• Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management

Required Skills & Experience:

• Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender
• Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration
• Hands-on experience with SCCM, including OS deployment, application management, and monitoring
• Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial)
• Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security
• Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools
• Experience with ITSM platforms such as ServiceNow