We are currently recruiting for an experienced Cloud Digital Product Manager to work a 10-month contract with our client 3 days per week on-site in Exeter.
You'll join a part of the organisation responsible for shared, cross-cutting capabilities such as developer tools, APIs, data pipelines and infrastructure services. Your job is to make these platforms reliable, discoverable and enabling: reducing delivery friction, improving user experience, and helping downstream service teams ship faster and more safely.
What You'll Do:
- Support the development of a business case to invest in service enhancements and engagements with third party suppliers
- Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision.
- Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain.
- Understand internal users - from developers to operations staff - and translate their needs into clear priorities.
- Investigate the development of measurable service outcomes (adoption, usability, performance) and use data to track progress.
- Balance short-term reliability with long-term sustainability and compliance.
- Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently.
- Champion product-led and user informed, iterative ways of working in a complex, Legacy/brownfield environment.
What We're Looking For:
- Proven experience managing developer infrastructure products and associated cloud technologies eg AWS, Azure, shared services.
- Successfully managed commercial services and bought in services
- Ability to apply and adapt Agile and Lean practices in the context of an engineering focused team.
- Strong understanding of user-centred product development, championing the use of user centered design even when the users are other engineers.
- Skilled at prioritising by outcome - eg using impact vs. effort or cost-of-delay approaches.
- Confident working with cross-disciplinary teams and senior technical stakeholders.
- Comfortable operating in environments with Legacy systems, competing priorities and incomplete information.
- Excellent communicator, can translate complex technical issues into clear decisions and trade-offs.
You'll Thrive If You
- Care about helping others deliver value - product thinking for platforms.
- Believe in outcomes over output and in learning through iteration.
- Value sustainability over speed, preferring well-designed, reliable systems to quick fixes.
- Enjoy bringing structure and clarity to technically challenging, interdependent environments.
- Are collaborative, pragmatic and curious - a steady hand in a complex system.
Measures of Success (6-12 Months):
- Renewal of Cloud technology contracts and supporting services
- Clear, agreed roadmap for your platform area.
- Well defined and prioritised backlog supporting the roadmap and operational needs.
- Measurable improvement in adoption or usability for key internal users.
- Positive feedback from engineering and architecture stakeholders.
- Introduction of at least one lightweight product practice improving visibility, flow or learning.
If you feel you have the skills and experience needed for this role; please do apply now.
By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).