Senior Cloud Engineer

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Job Description

Overall purpose of the job:

Exponential'e Cloud products and services are continuing to grow but at the same time are evolving. With Public/ Hyperscale Cloud become a more common place and many of Exponential-e's customer adopting a hybrid approach to Cloud, a Senior Cloud Engineer is critical to this growth. As the Senior Cloud Engineer, responsibilities will lie across the Enterprise Cloud products and services delivered. The role is to deliver the following:-

• Hyperconverge & Native Virtualisation
• Backup Architecture
• Enterprise and Service Provider Storage
• Replication Technologies

As an Senior Cloud Engineer within the Cloud Services department, the role will focus on Cloud and Digital technologies, in particular the virtualization space. The role will involve staying at the forefront of new technologies and features to maintain industry leading integrations to future-proof all customer designs. Working with Operational, Delivery and DevOps practices within Exponential-e to ensure that all technologies fall within the Exponential-e ecosystem to aid in customer satisfaction.

With a strong background in Enterprise support environments, you will help customers manage change, minimize risk, optimize operations, and support business growth through pro-active and personable interactions. In doing so, you will build long-term customer relations, understanding their business goals and operational capability in order to best align and manage the customer solution, to drive Continuous Deployment and Integration.

Key responsibilities for this job:

• Work with the Cloud Operations Manager to deliver an in-depth overview of our technical architectures and product capabilities that provide our unique value in the market.
• Work with Cloud Operations and Innovation team to identify systems, processes, and procedure to improve the delivery of cloud services.
• Ownership of specific technology domains within the Enterprise cloud space.
• Defining best practise for Cloud adoption, through the creation of an Enterprise Cloud Adoption Framework improving speed of delivery through standardized and robust set of cloud patterns with minimal manual intervention.
• Provide a broad range of skills to deliver infrastructure solutions that meet our customers' business requirements.
• Provide operational assistance to Cloud Operational and Delivery teams where necessary. Ensure that new product & services are evaluated and all transition tasks are completed.
• Assist in the identification of potential sales opportunities; discovering the customer's business requirements and challenges
• Collaborate with all department within Engineering to ensure that systems are built in a cohesive and secure way.

Knowledge & Experience Required:

• Experience with NetApp Storage All Flash Arrays.
• Experience with Dell EMC Storage array such as VNX, Unity and PowerVaults.
• Extensive knowledge of VMware vSphere and virtualization technologies.
• Understanding configuring and deploying a shared and private cloud infrastructure.
• Exposure to enterprise cloud environments with multiple hosts and clusters.
• Experience working with in a Managed Services or Cloud Provider environment.
• Understanding and working knowledge of ITIL Framework.
• Familiarity with disaster recovery technologies such as Zerto.
• Knowledge of Public Clouds such as A Microsoft Azure etc.
• Fundamental understanding of networking technologies.
• Be able to work collaboratively and coordinate with other departments/individuals at all levels.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.