Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
22/04/2026
Full time
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
We are seeking an experienced Cutover Manager with a strong technology background and proven expertise in managing complex cutovers. This role requires deep hands-on cutover experience across large-scale enterprise systems such as ERP, CRM, or other major platforms. Candidates must be able to clearly articulate their cutover playbook-how they plan, manage, communicate, and execute cutover activities end to end. Key Requirements: Demonstrated experience leading large, complex system cutovers Strong understanding of technology-led transformations (ERP, CRM, core systems) A well-defined cutover playbook and approach to governance, risk, and execution Exceptional communication skills, with the ability to coordinate across technical and business teams Driven, dynamic, and hands-on - a sleeves-rolled-up attitude is essential This is a high-impact role suited to someone who thrives in fast-paced, critical delivery environments and takes ownership from planning through go-live. 12 month contract Hybrid - London Inside IR35 - £600-£650 per day
22/04/2026
Contractor
We are seeking an experienced Cutover Manager with a strong technology background and proven expertise in managing complex cutovers. This role requires deep hands-on cutover experience across large-scale enterprise systems such as ERP, CRM, or other major platforms. Candidates must be able to clearly articulate their cutover playbook-how they plan, manage, communicate, and execute cutover activities end to end. Key Requirements: Demonstrated experience leading large, complex system cutovers Strong understanding of technology-led transformations (ERP, CRM, core systems) A well-defined cutover playbook and approach to governance, risk, and execution Exceptional communication skills, with the ability to coordinate across technical and business teams Driven, dynamic, and hands-on - a sleeves-rolled-up attitude is essential This is a high-impact role suited to someone who thrives in fast-paced, critical delivery environments and takes ownership from planning through go-live. 12 month contract Hybrid - London Inside IR35 - £600-£650 per day
We are seeking an experienced Cutover Manager with a strong technology background and proven expertise in managing complex cutovers. This role requires deep hands-on cutover experience across large-scale enterprise systems such as ERP, CRM, or other major platforms. Candidates must be able to clearly articulate their cutover playbook-how they plan, manage, communicate, and execute cutover activities end to end. Key Requirements: Demonstrated experience leading large, complex system cutovers Strong understanding of technology-led transformations (ERP, CRM, core systems) A well-defined cutover playbook and approach to governance, risk, and execution Exceptional communication skills, with the ability to coordinate across technical and business teams Driven, dynamic, and hands-on - a sleeves-rolled-up attitude is essential This is a high-impact role suited to someone who thrives in fast-paced, critical delivery environments and takes ownership from planning through go-live. 12 month contract Hybrid - London Inside IR35 - £600-£650 per day
22/04/2026
Contractor
We are seeking an experienced Cutover Manager with a strong technology background and proven expertise in managing complex cutovers. This role requires deep hands-on cutover experience across large-scale enterprise systems such as ERP, CRM, or other major platforms. Candidates must be able to clearly articulate their cutover playbook-how they plan, manage, communicate, and execute cutover activities end to end. Key Requirements: Demonstrated experience leading large, complex system cutovers Strong understanding of technology-led transformations (ERP, CRM, core systems) A well-defined cutover playbook and approach to governance, risk, and execution Exceptional communication skills, with the ability to coordinate across technical and business teams Driven, dynamic, and hands-on - a sleeves-rolled-up attitude is essential This is a high-impact role suited to someone who thrives in fast-paced, critical delivery environments and takes ownership from planning through go-live. 12 month contract Hybrid - London Inside IR35 - £600-£650 per day
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
22/04/2026
Full time
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
22/04/2026
Full time
You will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following skills and experience; Proven experience in IT support management or solutions engineering leadership, preferably in healthcare, medical imaging, or regulated environments (5+ years, with 3+ in a leadership role). Technical Depth : Strong knowledge of networking, hardware, software troubleshooting, PACS, DICOM/HL7, and image routing solutions. Tool Proficiency : Experience with Microsoft SQL Server, Microsoft Server OS, Microsoft Azure-based installations, and support platforms like Zendesk for issue tracking and resolution. Leadership Skills : Demonstrated ability to lead teams in high-pressure environments, mentor engineers, conduct training, and drive operational/process improvements. Customer Resilience : High self-esteem and resilience to manage demanding client interactions while maintaining trust and delivering results. Core Competencies : Excellent problem-solving, organizational, interpersonal, communication, and motivational skills; ability to thrive under pressure while supporting team well-being. AI Familiarity : Knowledge of AI/ML tools or concepts (e.g., supporting AI-driven support agents or diagnostics).
Role: Enterprise Architect (DV Cleared) Type: 12 Months Contract Location: London, UK Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella About the Role: We are looking for a proven Enterprise Architect who is experienced in navigating complex organizations. You will play a critical role in producing production-ready High-Level Design (HLD) and Low-Level Design (LLD) technical architecture models. Essential Requirements: Clearance: You MUST be DV (Developed Vetting) cleared with a current and transferable clearance. Industry Experience: Demonstrable experience working within the UK Ministry of Defence (MOD) or similar defence environments is strictly required. Technical Skills: Strong practical application of TOGAF, hands-on expertise with Sparx Enterprise Architect, and robust modelling skills using ArchiMate, UML, and BPMN. Desirable Qualifications: TOGAF, MODAF, and/or ArchiMate certifications. Familiarity with Waterfall, SAFe, or hybrid delivery models. Experience supporting security assurance, risk assessments, and accreditation artefacts. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
22/04/2026
Contractor
Role: Enterprise Architect (DV Cleared) Type: 12 Months Contract Location: London, UK Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella About the Role: We are looking for a proven Enterprise Architect who is experienced in navigating complex organizations. You will play a critical role in producing production-ready High-Level Design (HLD) and Low-Level Design (LLD) technical architecture models. Essential Requirements: Clearance: You MUST be DV (Developed Vetting) cleared with a current and transferable clearance. Industry Experience: Demonstrable experience working within the UK Ministry of Defence (MOD) or similar defence environments is strictly required. Technical Skills: Strong practical application of TOGAF, hands-on expertise with Sparx Enterprise Architect, and robust modelling skills using ArchiMate, UML, and BPMN. Desirable Qualifications: TOGAF, MODAF, and/or ArchiMate certifications. Familiarity with Waterfall, SAFe, or hybrid delivery models. Experience supporting security assurance, risk assessments, and accreditation artefacts. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
CBSbutler Holdings Limited trading as CBSbutler
Gloucester, Gloucestershire
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
22/04/2026
Contractor
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
CBSbutler Holdings Limited trading as CBSbutler
Romsey, Hampshire
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
22/04/2026
Contractor
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
We're looking for a Product Manager for our public sector client based in Exeter on an initial 10-month contract, paying up to 563.42 per day (Inside IR35). This role offers hybrid working with an expectation to attend the office 3 days per week. The successful Cloud Digital Product Manager will be an experienced product professional who is comfortable working in a complex, legacy environment and genuinely passionate about making internal platforms easier to use and more reliable. You will own the roadmap and backlog for one or more shared technology platforms, working closely with engineers, architects and delivery teams to reduce friction, improve user experience and help downstream teams ship faster and more safely. You will need proven experience working with the following: Managing developer infrastructure products and associated cloud technologies such as AWS or Azure Managing commercial services and procuring third party technology services Owning and delivering product roadmaps and backlogs in an engineering focused environment Applying Agile and Lean practices within technical, cross-disciplinary teams User-centred product development, including when the users are internal engineers and technical teams Prioritising by outcome using approaches such as impact versus effort or cost of delay Translating complex technical issues into clear decisions and trade-offs for senior stakeholders Operating confidently in brownfield or legacy environments with competing priorities Experience supporting business cases for technology investment and measuring service outcomes such as adoption, usability and performance would be highly beneficial. You will need to hold or be able to pass SC clearance for this role. Interested? Please apply below. Cloud Product Manager, Digital Product Manager, Platform Product Manager, AWS, Azure, Cloud, Developer Platforms, Agile, Lean, Roadmap, Backlog, Commercial, Procurement, Legacy Modernisation, Exeter, SC Clearance
22/04/2026
Contractor
We're looking for a Product Manager for our public sector client based in Exeter on an initial 10-month contract, paying up to 563.42 per day (Inside IR35). This role offers hybrid working with an expectation to attend the office 3 days per week. The successful Cloud Digital Product Manager will be an experienced product professional who is comfortable working in a complex, legacy environment and genuinely passionate about making internal platforms easier to use and more reliable. You will own the roadmap and backlog for one or more shared technology platforms, working closely with engineers, architects and delivery teams to reduce friction, improve user experience and help downstream teams ship faster and more safely. You will need proven experience working with the following: Managing developer infrastructure products and associated cloud technologies such as AWS or Azure Managing commercial services and procuring third party technology services Owning and delivering product roadmaps and backlogs in an engineering focused environment Applying Agile and Lean practices within technical, cross-disciplinary teams User-centred product development, including when the users are internal engineers and technical teams Prioritising by outcome using approaches such as impact versus effort or cost of delay Translating complex technical issues into clear decisions and trade-offs for senior stakeholders Operating confidently in brownfield or legacy environments with competing priorities Experience supporting business cases for technology investment and measuring service outcomes such as adoption, usability and performance would be highly beneficial. You will need to hold or be able to pass SC clearance for this role. Interested? Please apply below. Cloud Product Manager, Digital Product Manager, Platform Product Manager, AWS, Azure, Cloud, Developer Platforms, Agile, Lean, Roadmap, Backlog, Commercial, Procurement, Legacy Modernisation, Exeter, SC Clearance
Cyber Security Assurance Manager About the Role Our client is looking for a Cyber Security Assurance Manager to take ownership of security certifications and assurance activities within a global Security Operations environment. This is a key role within the Governance, Risk & Compliance (GRC) function, responsible for maintaining internationally recognised security standards and ensuring continuous audit readiness. You'll act as a trusted expert, supporting customer assurance, audits, and regulatory alignment while helping to strengthen overall security posture. Key Responsibilities Certification & Compliance Lead the delivery and maintenance of key certifications including ISO/IEC 27001, SOC 2 Type II, SOC 3, Cyber Essentials Plus, and CREST Oversee additional frameworks such as PCI DSS and NCSC standards (CIR/CHECK) Ensure certifications are maintained, renewed, and continuously improved Security Assurance Embed security and certification requirements into operational processes Maintain audit readiness through ongoing monitoring and evidence collection Translate compliance requirements into practical procedures for operational team Customer Assurance Act as the main point of contact for security assurance queries Support RFPs, RFIs, and audit requests with clear and accurate documentation Develop assurance packs demonstrating strong security practices Regulatory & Industry Alignment Stay up to date with frameworks such as NIST CSF, GDPR, NIS2, and UK NCSC guidance Advise stakeholders on regulatory changes and their impact Ensure alignment with evolving cybersecurity standards Continuous Improvement Improve assurance processes and audit efficiency Provide reporting on certification status, audit outcomes, and performance metrics Collaboration Work closely with technical, security, and commercial teams Deliver training and promote best practices across the organisation What We're Looking For Experience Proven experience managing cybersecurity certifications (ISO 27001, SOC 2, Cyber Essentials Plus, CREST) Strong understanding of Security Operations (SOC) environments Experience supporting audits, RFPs, and customer assurance activities Knowledge of industry frameworks and regulations (NIST, GDPR, NCSC, etc.) Experience working with auditors, regulators, and certification bodies Skills Strong documentation and audit evidence management Excellent communication skills with both technical and non-technical stakeholders Analytical mindset with attention to detail Ability to manage multiple priorities and projects Strong stakeholder engagement and influencing skills Personal Attributes Proactive and solutions-focused Collaborative and team-oriented High level of integrity and professionalism Adaptable in a fast-paced environment
22/04/2026
Full time
Cyber Security Assurance Manager About the Role Our client is looking for a Cyber Security Assurance Manager to take ownership of security certifications and assurance activities within a global Security Operations environment. This is a key role within the Governance, Risk & Compliance (GRC) function, responsible for maintaining internationally recognised security standards and ensuring continuous audit readiness. You'll act as a trusted expert, supporting customer assurance, audits, and regulatory alignment while helping to strengthen overall security posture. Key Responsibilities Certification & Compliance Lead the delivery and maintenance of key certifications including ISO/IEC 27001, SOC 2 Type II, SOC 3, Cyber Essentials Plus, and CREST Oversee additional frameworks such as PCI DSS and NCSC standards (CIR/CHECK) Ensure certifications are maintained, renewed, and continuously improved Security Assurance Embed security and certification requirements into operational processes Maintain audit readiness through ongoing monitoring and evidence collection Translate compliance requirements into practical procedures for operational team Customer Assurance Act as the main point of contact for security assurance queries Support RFPs, RFIs, and audit requests with clear and accurate documentation Develop assurance packs demonstrating strong security practices Regulatory & Industry Alignment Stay up to date with frameworks such as NIST CSF, GDPR, NIS2, and UK NCSC guidance Advise stakeholders on regulatory changes and their impact Ensure alignment with evolving cybersecurity standards Continuous Improvement Improve assurance processes and audit efficiency Provide reporting on certification status, audit outcomes, and performance metrics Collaboration Work closely with technical, security, and commercial teams Deliver training and promote best practices across the organisation What We're Looking For Experience Proven experience managing cybersecurity certifications (ISO 27001, SOC 2, Cyber Essentials Plus, CREST) Strong understanding of Security Operations (SOC) environments Experience supporting audits, RFPs, and customer assurance activities Knowledge of industry frameworks and regulations (NIST, GDPR, NCSC, etc.) Experience working with auditors, regulators, and certification bodies Skills Strong documentation and audit evidence management Excellent communication skills with both technical and non-technical stakeholders Analytical mindset with attention to detail Ability to manage multiple priorities and projects Strong stakeholder engagement and influencing skills Personal Attributes Proactive and solutions-focused Collaborative and team-oriented High level of integrity and professionalism Adaptable in a fast-paced environment
CBSbutler Holdings Limited trading as CBSbutler
Knaphill, Surrey
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
22/04/2026
Contractor
Project Manager (Defence) - Contract Romsey, Woking or Gloucester (Hybrid - 2 days onsite) 695 per day (Inside IR35) 6-month contract Active SC Clearance required Overview Join a high-impact Defence programme delivering innovative solutions to complex challenges. This role provides project management resilience across multiple projects, supporting delivery from concept through to deployment. Key Responsibilities Define project scope, objectives, and deliverables with stakeholders Develop and manage detailed project plans, schedules, and milestones Lead cross-functional teams and manage resources effectively Oversee budgets, costs, and financial performance Identify and mitigate risks and issues Monitor progress and ensure delivery to time, cost, and quality targets Manage stakeholder communication and expectations Maintain accurate documentation and reporting Ensure quality standards and successful project closure Key Requirements Active UK SC clearance (essential) Strong stakeholder management and communication skills Proven experience delivering hardware/software projects up to 5m Background in Defence/MOD environments Experience across full project lifecycle, including bids/pre-sales Strong commercial and financial awareness Ability to manage multiple projects in fast-paced environments Experience with risk and opportunity management Knowledge of subcontractor and supplier management (including international) Relevant qualifications (APM, PRINCE2, PMP, Agile) preferred Desirable Experience in rapid prototyping/UOR environments Bid training or certifications Ideal for an experienced Project Manager who thrives in complex, mission-driven environments and can deliver at pace. If this Project Manager role is of interest, apply now!
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
22/04/2026
Full time
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Leadership team with purpose of the role to lead BRUSH's IT Operations function, managing all aspects of IT infrastructure, cyber and end user support, ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber / information security, end user compute support, major incident management, service monitoring, change management, problem management. Key Responsibilities: Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH's IT objectives, including the development of IT operational roadmaps. Team building and growth - design and lead a high performing, scalable IT operations organisation with clear roles, leadership and accountability.This may be through the direct management of staff or third party solution providers. Continually review IT requirements and deliverables against the emerging requirements, BRUSH strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered. Understand the evolving IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities. Be a core member of the BRUSH Technology change board ensuring all IT changes are aligned to strategy. Ensure the high availability, performance and cybersecurity of BRUSH IT environment. Identify opportunities for continuous improvement in the IT Operations function and recommend appropriate strategies to BRUSH teams, the Director of IT, or appropriate governance boards What are we looking for: Substantial experience (5-10 years) in a similar IT leadership role, including leadership of internal teams. Proven track record in managing enterprise IT environments and operations. Experience in developing IT roadmaps aligned to Company and IT strategies. Experience of IT procurement, licence renewals and vendor management. Experience leading change management and major IT upgrades / deployments. Broad knowledge of all aspects of IT technology, in particular Microsoft OS's, applications, cloud offerings and cyber tools. Flexibility to travel between BRUSH sites. Strong understanding of ITIL frameworks and hands-on experience implementing ITSM best practices. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
22/04/2026
Full time
Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The role is part of the BRUSH Group IT Leadership team with purpose of the role to lead BRUSH's IT Operations function, managing all aspects of IT infrastructure, cyber and end user support, ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber / information security, end user compute support, major incident management, service monitoring, change management, problem management. Key Responsibilities: Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH's IT objectives, including the development of IT operational roadmaps. Team building and growth - design and lead a high performing, scalable IT operations organisation with clear roles, leadership and accountability.This may be through the direct management of staff or third party solution providers. Continually review IT requirements and deliverables against the emerging requirements, BRUSH strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered. Understand the evolving IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities. Be a core member of the BRUSH Technology change board ensuring all IT changes are aligned to strategy. Ensure the high availability, performance and cybersecurity of BRUSH IT environment. Identify opportunities for continuous improvement in the IT Operations function and recommend appropriate strategies to BRUSH teams, the Director of IT, or appropriate governance boards What are we looking for: Substantial experience (5-10 years) in a similar IT leadership role, including leadership of internal teams. Proven track record in managing enterprise IT environments and operations. Experience in developing IT roadmaps aligned to Company and IT strategies. Experience of IT procurement, licence renewals and vendor management. Experience leading change management and major IT upgrades / deployments. Broad knowledge of all aspects of IT technology, in particular Microsoft OS's, applications, cloud offerings and cyber tools. Flexibility to travel between BRUSH sites. Strong understanding of ITIL frameworks and hands-on experience implementing ITSM best practices. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
IT Infrastructure Manager - Hands On - On-Site Location: Southend-on-Sea. On-Site 5 days a week Salary: Circa £60,000 + benefits Are you an Infrastructure Manager who enjoys staying close to the tech while leading a team? This is a hands-on leadership role within a growing organisation where you'll take ownership of core infrastructure, lead a small team, and play a key role in modernisation and cloud migration initiatives. The Opportunity This is a newly created role due to growth, offering the chance to take ownership of a global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage a small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate with wider IT and business teams to ensure a stable, secure environment What We're Looking For Proven experience managing multi-site infrastructure environments (5+ locations, ideally global) Strong background across on-prem and cloud infrastructure (Azure/M365) Hands-on approach to incident and problem management - not purely a delegator Experience leading teams and managing third-party/offshore resource Strong understanding of networking, virtualisation, and enterprise systems Ability to balance operational support with project delivery Key Traits Strong ownership mindset - sees issues through to resolution Comfortable working in a fast-paced, evolving environment Strong communication skills across technical and non-technical stakeholders Proactive, organised, and solutions-focused Additional Info This is an ON-SITE role. 5 days a week onsite in Southend on Sea. Occasional international travel Time off in lieu for out-of-hours work Why Join? Opportunity to step into a high-impact leadership role with real ownership Blend of hands-on technical work and team leadership Involvement in cloud migration and infrastructure transformation projects Stable business with a global footprint and growing IT function Apply now or get in touch for a confidential discussion to learn more about the role and long-term progression opportunities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/04/2026
Full time
IT Infrastructure Manager - Hands On - On-Site Location: Southend-on-Sea. On-Site 5 days a week Salary: Circa £60,000 + benefits Are you an Infrastructure Manager who enjoys staying close to the tech while leading a team? This is a hands-on leadership role within a growing organisation where you'll take ownership of core infrastructure, lead a small team, and play a key role in modernisation and cloud migration initiatives. The Opportunity This is a newly created role due to growth, offering the chance to take ownership of a global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage a small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate with wider IT and business teams to ensure a stable, secure environment What We're Looking For Proven experience managing multi-site infrastructure environments (5+ locations, ideally global) Strong background across on-prem and cloud infrastructure (Azure/M365) Hands-on approach to incident and problem management - not purely a delegator Experience leading teams and managing third-party/offshore resource Strong understanding of networking, virtualisation, and enterprise systems Ability to balance operational support with project delivery Key Traits Strong ownership mindset - sees issues through to resolution Comfortable working in a fast-paced, evolving environment Strong communication skills across technical and non-technical stakeholders Proactive, organised, and solutions-focused Additional Info This is an ON-SITE role. 5 days a week onsite in Southend on Sea. Occasional international travel Time off in lieu for out-of-hours work Why Join? Opportunity to step into a high-impact leadership role with real ownership Blend of hands-on technical work and team leadership Involvement in cloud migration and infrastructure transformation projects Stable business with a global footprint and growing IT function Apply now or get in touch for a confidential discussion to learn more about the role and long-term progression opportunities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
21/04/2026
Full time
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
21/04/2026
Full time
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
21/04/2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
21/04/2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
