81 jobs found

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed) and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services.Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're seeking a Cloud & Platform Engineering Advisory Lead who is passionate about solving realworld challenges through technology. You'll collaborate with senior stakeholders-both internally and across major client organisations to shape cloud strategy, architect scalable and secure solutions, and influence innovative transformation programmes. Cloud & Platform Engineering Advisory Lead Location: Bases UK-Wide Organisation : Leading IT Consulting Business & Leading Global Cloud Partner! Working Model: Hybrid (office, client site, and home) Salary: 100,000 to 109,000 base salary + benefits, perks, healthcare options + 10% bonus About the Opportunity The infrastructure and cloud landscape is evolving rapidly as organisations pursue greater standardisation, automation, and strategic guidance on their digital journeys. This role sits within a leading Cloud Infrastructure Services practice, working at the forefront of industry transformation and helping clients simplify complexity with clarity, creativity, and confidence. We're seeking a Cloud & Platform Engineering Advisory Lead who is passionate about solving real-world challenges through technology. You'll collaborate with senior stakeholders. Key Responsibilities Partner with Senior Leaders (including CxOs) to advise on major transformation programmes and complex cloud/platform engineering initiatives. Drive growth by shaping compelling technology solutions and competitive cloud propositions. Build and nurture long-term strategic relationships with both clients and internal teams. Design innovative, practical solutions rooted in strong technical expertise and a problem-solving mindset. Represent the advisory function in strategic forums and contribute to thought leadership. Collaborate across diverse technical teams , supporting knowledge-sharing, mentoring, and continuous learning. Skills & Experience Required Strong experience designing and implementing cloud solutions using AWS, Azure, or Google Cloud (certifications advantageous). Familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Solid understanding of cloud strategy, platform engineering, and operating models , with hands-on expertise in areas such as: Automation Containerisation (Docker, Kubernetes) FinOps Proven ability to translate business needs into scalable, user-focused cloud solutions . Excellent communication, stakeholder engagement, and team-empowerment skills. A growth mindset with a passion for continuous improvement. Security Clearance Requirements To be appointed to this position, you must be eligible to obtain Security Check (SC) clearance , which includes: Continuous UK residency for the last 5 years Eligibility based on nationality and immigration status Employment history checks An unspent criminal record (DBS) check Please APPLY now to learn more!

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds or Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Digital Product Manager Contract: Inside IR35 Start: ASAP Location: London - onsite 1 day per week Role Overview We are looking for a Senior Digital Product Manager to lead key customer-facing digital journeys across web and mobile. You will shape product direction, prioritise delivery, and work closely with design, engineering, data, and business stakeholders to deliver measurable improvements for customers and the business. This is a hands-on role for someone comfortable working in complex environments, making confident decisions, and driving delivery in a fast-paced digital organisation. Key Responsibilities Own the product strategy, roadmap, and backlog for a defined digital product area Identify customer and business problems and translate them into clear product opportunities Work cross-functionally with engineering, design, CX, and data teams to deliver outcomes Prioritise work based on value, effort, risk, and feasibility Use insight and data to improve self-serve journeys and customer experience Define success measures and track performance against KPIs Communicate clearly with stakeholders and senior leaders Essential Skills Strong experience in digital product management Proven experience delivering customer-facing web or app journeys Good understanding of self-service, account management, and digital service design Ability to balance customer needs, commercial priorities, and technical constraints Experience working in cross-functional teams with designers, engineers, and analysts Strong stakeholder management and communication skills Ability to operate at both strategic and delivery level Desirable Experience in utilities, energy, or other service-based / regulated sectors Exposure to journeys such as billing, payments, onboarding, or digital account management Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Senior UX Researcher Contract: Inside IR35 Start: ASAP Location: London - Onsite 1 day per week Role Overview We are looking for a Senior UX Researcher to help uncover customer needs, behaviours, and pain points across key digital journeys. You will lead research that informs product and design decisions, ensuring the customer voice is central to how digital services evolve. This is a hands-on senior role suited to someone who can work strategically and tactically, delivering clear, actionable insight that helps teams move quickly and make confident decisions. Key Responsibilities Plan and deliver qualitative and mixed-method UX research across digital products Identify key research questions and select the most effective research approach Work closely with product, design, CX, data, and stakeholders to inform decision-making Conduct interviews, usability testing, concept testing, and journey research Synthesise insights and translate findings into clear, practical recommendations Support product discovery, design iteration, and journey improvements Bring customer insight into prioritisation, design decisions, and product strategy Balance research depth with speed and practicality in fast-paced teams Essential Skills Strong experience in UX research within digital product environments Proven ability to run end-to-end qualitative research Excellent moderation, synthesis, and storytelling skills Ability to translate research into insight that shapes product and design decisions Experience working with cross-functional teams and senior stakeholders Good understanding of customer journeys, service friction, and digital self-serve behaviour Ability to select pragmatic research methods based on context and urgency Comfortable working independently and helping teams focus on high-value insight Desirable Experience in utilities, energy, or other complex service environments Research across journeys such as account management, billing, payments, onboarding, or support Experience working in fast-moving digital product teams Familiarity with accessibility, inclusive research, or vulnerable customer considerations Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

End Date We support agile working - click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary . Job Description Who? Lloyds Banking Group is the UK's leading digital bank, with over 16 million online customers, we're the UK's largest mobile bank. Our corporate strategy of helping Britain proposer outlines bold plans to deepen our customer relationships across our businesses. This is driving the need to invest £Bs to innovate, modernise and simplify our technology further. We're looking for architecture leaders to help drive this transformation. Technology is at the heart of our business and architecture is at the heart of technology leadership - it is an integral part of our corporate strategy. As we go through this business and IT transformation, we need to be innovative, creative and forward thinking. Our goal is to ensure our services are based on modern, scalable and resilient technologies that deliver value to both our customers and our business. About the role Our culture brings together inquisitive and driven people from a diverse group of backgrounds where all can thrive. You'll be joining a small, dynamic team of strategy setting Enterprise Architects, focused on the technology enablers that support all our colleague and customer services. For example: Cloud, Infrastructure, Data and API services. We collaborate closely with business and engineering leaders across the organisation to drive strategy, deliver strategic roadmaps, provide thought leadership and inspire innovative solutions. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In the role, you'll be aligned to a technology enabler engaging with senior leaders, advising them on how to utilise technology to achieve outcomes and articulate options that balance the different drivers of change. More About our Technology Enablers: Data Our data architecture team supports workloads across a wide range of data repositories including relational and NoSQL databases, data warehouses and data lakes. We're focused on modernising our data technology ecosystem through real-time streaming with Kafka and public cloud services like BigQuery. We develop strategic direction for our data models, optimise data for performance and reuse, embed data management controls, and drive exploitation of our data assets using analytical tools and AI/ML models. Cloud Enterprise scale solutions on both private and public clouds platforms, including Azure, GCP and AWS at web-scale; Cloud Native principles and supporting technologies (e.g., Microservices, DevOps, Containers & CI/CD); Public Cloud security tools and technologies; large-scale workload migrations from traditional hosting technologies to Public or Private Cloud. Infrastructure Our Infrastructure platforms cover a wide range of traditional hosting (X86 Wintel/Linux, Midrange Unix, Mainframe), networking, operational tooling, and datacentre services. These technologies support all our important business services and are crucial to the operation of the Group. Much of the focus in this area is modernising and simplifying our technology enabling agile, efficient change that can deliver secure, resilient, and cost-effective solutions at pace. Api In response to customers choosing different ways of integrating with us, we are leading transformation of how we deliver digital capability to best meet customer needs. Standards including OpenID Connect profiles, API gateways, microservices including event driven architectures, and domain driven design methodology. About you You're a forward-looking and enthusiastic enterprise architect who can combine thought leadership, a passion for change, an ability to logically decompose complex problems and influence all levels of the organisation. You'll typically have broad architecture experience spanning a variety of traditional, modern, and emerging technologies, ideally but not critically, in a financial or regulated industry. You ll have a background in strategy setting, enterprise architecture or technology consulting roles. Ideally you'll have had experience in engineering and solution architecture during your career. You define architecture direction in the context of industry trends and understand how that can bring value to the organisation. Key accountabilities All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation including CxOs. You're an authority for an architecture domain with deep and broad knowledge of technology, methodology and assurance techniques. Desirable technical experience: Broad experience covering many of the following, with a deep knowledge of at least one ( T shaped): Cloud platform technologies covering IaaS, PaaS, and SaaS services on Azure, GCP and AWS. Hybrid hosting architecture of cloud and tradition platforms including Midrange Unix and Mainframe technologies. API architecture standards including OpenID Connect profiles, API gateways, microservices including event driven architectures. Data trends including relational, NoSQL databases, data warehouses and data lakes. Designing critically important systems which have challenging service parameters, for example RPO/RTO Zero. Broad appreciation of cyber security (e.g., zero trust) and the architectural implications it has on application design. Modern progressive technologies - e.g., machine learning, artificial intelligence, block chain etc. About working for LBG The environment we work in is fast paced, collaborative and dynamic: we also have fun along the way! We're hybrid working - so you'll need to live within a commute of a hub location to get in one or two days a week and there may be elements of out of hours working which is well compensated. But with a supportive and nurturing Leadership team we have the scale to provide you with ongoing opportunities to develop and achieve a rewarding and fulfilling career with us as well you receiving A competitive salary A performance related annual bonus Generous pension contribution of up to 15% 30 days holiday plus the bank holidays on top A flexible cash pot (4% salary) you can spend on lifestyle benefits Private health cover Various share schemes, including free shares We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We re simply committed to building an inclusive environment where all our colleagues can be themselves and succeed on merit. So if you have the technical background we re seeking and this opportunity appeals then get in touch, we d love to hear from you At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date We support agile working - click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary About Enterprise Architecture Lloyds Banking Group is the UK's leading digital bank, with over 16 million online customers, we're the UK's largest mobile bank. Our corporate strategy of helping Britain proposer is driving the need to invest £Bs to innovate, modernise and simplify our technology further. Given the critical role that our business plays in the UK economy and the nature of the services we provide, maintaining robust and resilient services is a board level priority. We're looking for architecture leaders to help drive this transformation. Technology is at the heart of our business and architecture is at the heart of technology leadership - it is an integral part of our corporate strategy. As we go through this business and IT transformation, we need to be innovative, creative, and forward thinking. Our goal is to ensure our services are based on modern, scalable, and resilient technologies that deliver value to both our customers and our business. Job Description About the roles Our team is growing! We have a number of roles to fill across our enabling teams. You'll be joining a small, dynamic team of strategy setting Enterprise Architects, focused on the technology enablers that support all our colleague and customer services. For example: Cloud, Infrastructure, Data and API services. We collaborate closely with business and engineering leaders across the organisation to drive strategy, deliver strategic roadmaps, provide thought leadership and inspire innovative solutions. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In the role, you'll be aligned to a technology enabler engaging with senior leaders, advising them on how to utilise technology to achieve outcomes and articulate options that balance the different drivers of change. More About our Business Technology Teams: Business & Commercial Banking (BCB) The BCB business provide all the banking needs for our Commercial customers ranging from sole traders all the way up to our mid corporates. It covers a very broad range of products including traditional bank accounts, corporate cards, working capital management, loans, merchant services, asset and invoice finance etc. This is a growth business for us with significant investment over the next 5 years with an ambition of being the best digital bank for business clients! With this investment brings significant architectural change and growth in the team. We're redesigning significant portions of our estate as well as engaging on a bold programme to optimise our application portfolio. We're at the start of this journey so lots of opportunities to craft the new architecture of the future. Consumer Lending We continue to be the UK s leading lender of mortgages, cards, loans and car finance and leasing. This strength - packaged in our powerful online presence and strong brands - is the core of our Consumer Lending business. Our customers are telling us they need more from us: seamless digital experience, with personalised products and services at their fingertips, equally we're making sure we develop high-quality experiences for anyone who wants to engage with us via intermediaries and partners. Consumer Lending will allow us to deliver this, with a strong focus on helping customers spend and borrow in a safe, responsible way to achieve their life aspirations - whether it s their first home, an electric car or borrowing to make the most of life s opportunities. Together, we can generate sustainable growth for the Group and the UK economy - financing an affordable, achievable journey to Net Zero for everyone. We ll offer more options than ever before on how to pay, and be central in enabling customer choice - working with retailers in a way that we ve never done before, embedding our payment offering into the places where customers choice to spend. Crucially, we'll be there for our customers when times get tough, and they need our support if they face financial difficulty. Consumer Relationships A major component of our strategy is to focus on a personalised experience with outstanding customer service. To do this we blend the strength of our digital bank with that of our outstanding people, meaning our customers can choose how to bank with us and stay in the channel of their choice. Our community banks, digital bank, customer services and customer financial assistance teams will thrive in this business unit alongside the focus Consumer Relationships will provide to current accounts, day to day payments and savings products. The business unit will offer a centre of excellence for customer insight, customer data and analytics, brands and marketing. It is also the home of the new digital-led mass affluent offer. Corporate and Institutional Banking We support large UK-based clients and financial services organisations across the world, providing sector expertise across transaction banking, lending, global trade services and lending and Financial Markets. We focus on supporting our clients in key sectors and have significant plans to grow our API ecosystem, digitise trade finance and modernise our financial and capital markets technology estate. The Enterprise Architecture team have a key role in crafting the strategy and in supporting the delivery of the transition states. Insurance, Pensions & Investments As the only integrated banking, insurance and investment provider in the UK we have a unique opportunity to meet more of our customers' needs, helping them to become more financially resilient. We have bold plans to sustainably grow our business, deepening our relationships with customers, corporate clients and our intermediary partners through developing new insurance, pensions and investment propositions. With this growth agenda the technology and data strategy is key to delivering personalised propositions, securely across multiple channels with the agility to meet customer demands quickly Group functions People With a 80,000+ strong workforce it is imperative that we have the right technology to support our market leading colleague proposition. With capabilities from talent acquisition, retention, skills and training through to reward and colleague tooling, an adaptable and cohesive technology capability is key. Payments We process 4bn customer payments per annum and provide banking services to domestic and global banks to pay into the UK and Europe. Through the modernisation programmes driven by local and global scheme operators, our aim is to redefine our landscape to prepare it for the future, using cloud native approaches. Finance With a broad mix of consumer and commercial banking services and a comprehensive insurance, protection and investment service offering, our Finance platform needs to be flexible and agile. We're transforming our landscape to drive simplification and efficiency benefits, whilst also enabling the widespread adoption of strategic data products that can be used by the other areas. Group Risk In Risk our focus is on delivering transformational change that enables us to serve customers better and faster, helping Britain to prosper, while keeping the bank safe and resilient. You'll have an especially complex mix of priorities. Delivering credit, risk management services, enabling data-led risk management as well as providing ground breaking risk science capabilities and expertise to lead risk and regulation and drive business growth. The new approach will help bring us together to work as one team, delivering our vision of becoming an Elastic Enterprise About you You're a forward-looking and enthusiastic enterprise architect who can combine thought leadership, a passion for change, an ability to logically decompose complex problems and influence all levels of the organisation. You'll typically have broad architecture experience spanning a variety of traditional, modern, and emerging technologies, ideally but not critically, in a financial or regulated industry. You ll have a background in strategy setting, enterprise architecture or technology consulting roles. Ideally you'll have had experience in engineering and solution architecture during your career. You define architecture direction in the context of industry trends and understand how that can bring value to the organisation. Key accountabilities All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation including CxOs. You're an authority for an architecture domain with deep and broad knowledge of technology, methodology and assurance techniques click apply for full job details

End Date We support agile working - click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary . Job Description Who? Lloyds Banking Group is the UK's leading digital bank, with over 16 million online customers, we're the UK's largest mobile bank. Our corporate strategy of helping Britain proposer outlines bold plans to deepen our customer relationships across our businesses. This is driving the need to invest £Bs to innovate, modernise and simplify our technology further. We're looking for architecture leaders to help drive this transformation. Technology is at the heart of our business and architecture is at the heart of technology leadership - it is an integral part of our corporate strategy. As we go through this business and IT transformation, we need to be innovative, creative and forward thinking. Our goal is to ensure our services are based on modern, scalable and resilient technologies that deliver value to both our customers and our business. About the role Our culture brings together inquisitive and driven people from a diverse group of backgrounds where all can thrive. You'll be joining a small, dynamic team of strategy setting Enterprise Architects, focused on the technology enablers that support all our colleague and customer services. For example: Cloud, Infrastructure, Data and API services. We collaborate closely with business and engineering leaders across the organisation to drive strategy, deliver strategic roadmaps, provide thought leadership and inspire innovative solutions. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In the role, you'll be aligned to a technology enabler engaging with senior leaders, advising them on how to utilise technology to achieve outcomes and articulate options that balance the different drivers of change. More About our Technology Enablers: Data Our data architecture team supports workloads across a wide range of data repositories including relational and NoSQL databases, data warehouses and data lakes. We're focused on modernising our data technology ecosystem through real-time streaming with Kafka and public cloud services like BigQuery. We develop strategic direction for our data models, optimise data for performance and reuse, embed data management controls, and drive exploitation of our data assets using analytical tools and AI/ML models. Cloud Enterprise scale solutions on both private and public clouds platforms, including Azure, GCP and AWS at web-scale; Cloud Native principles and supporting technologies (e.g., Microservices, DevOps, Containers & CI/CD); Public Cloud security tools and technologies; large-scale workload migrations from traditional hosting technologies to Public or Private Cloud. Infrastructure Our Infrastructure platforms cover a wide range of traditional hosting (X86 Wintel/Linux, Midrange Unix, Mainframe), networking, operational tooling, and datacentre services. These technologies support all our important business services and are crucial to the operation of the Group. Much of the focus in this area is modernising and simplifying our technology enabling agile, efficient change that can deliver secure, resilient, and cost-effective solutions at pace. Api In response to customers choosing different ways of integrating with us, we are leading transformation of how we deliver digital capability to best meet customer needs. Standards including OpenID Connect profiles, API gateways, microservices including event driven architectures, and domain driven design methodology. About you You're a forward-looking and enthusiastic enterprise architect who can combine thought leadership, a passion for change, an ability to logically decompose complex problems and influence all levels of the organisation. You'll typically have broad architecture experience spanning a variety of traditional, modern, and emerging technologies, ideally but not critically, in a financial or regulated industry. You ll have a background in strategy setting, enterprise architecture or technology consulting roles. Ideally you'll have had experience in engineering and solution architecture during your career. You define architecture direction in the context of industry trends and understand how that can bring value to the organisation. Key accountabilities All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation including CxOs. You're an authority for an architecture domain with deep and broad knowledge of technology, methodology and assurance techniques. Desirable technical experience:Broad experience covering many of the following, with a deep knowledge of at least one ( T shaped): Cloud platform technologies covering IaaS, PaaS, and SaaS services on Azure, GCP and AWS. Hybrid hosting architecture of cloud and tradition platforms including Midrange Unix and Mainframe technologies. API architecture standards including OpenID Connect profiles, API gateways, microservices including event driven architectures. Data trends including relational, NoSQL databases, data warehouses and data lakes. Designing critically important systems which have challenging service parameters, for example RPO/RTO Zero. Broad appreciation of cyber security (e.g., zero trust) and the architectural implications it has on application design. Modern progressive technologies - e.g., machine learning, artificial intelligence, block chain etc. About working for LBG The environment we work in is fast paced, collaborative and dynamic: we also have fun along the way! We're hybrid working - so you'll need to live within a commute of a hub location to get in one or two days a week and there may be elements of out of hours working which is well compensated. But with a supportive and nurturing Leadership team we have the scale to provide you with ongoing opportunities to develop and achieve a rewarding and fulfilling career with us as well you receiving A competitive salary A performance related annual bonus Generous pension contribution of up to 15% 30 days holiday plus the bank holidays on top A flexible cash pot (4% salary) you can spend on lifestyle benefits Private health cover Various share schemes, including free shares We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We re simply committed to building an inclusive environment where all our colleagues can be themselves and succeed on merit. So if you have the technical background we re seeking and this opportunity appeals then get in touch, we d love to hear from you At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

End Date We support agile working - click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary About Enterprise Architecture Lloyds Banking Group is the UK's leading digital bank, with over 16 million online customers, we're the UK's largest mobile bank. Our corporate strategy of helping Britain proposer is driving the need to invest £Bs to innovate, modernise and simplify our technology further. Given the critical role that our business plays in the UK economy and the nature of the services we provide, maintaining robust and resilient services is a board level priority. We're looking for architecture leaders to help drive this transformation. Technology is at the heart of our business and architecture is at the heart of technology leadership - it is an integral part of our corporate strategy. As we go through this business and IT transformation, we need to be innovative, creative, and forward thinking. Our goal is to ensure our services are based on modern, scalable, and resilient technologies that deliver value to both our customers and our business. Job Description About the roles Our team is growing! We have a number of roles to fill across our enabling teams. You'll be joining a small, dynamic team of strategy setting Enterprise Architects, focused on the technology enablers that support all our colleague and customer services. For example: Cloud, Infrastructure, Data and API services. We collaborate closely with business and engineering leaders across the organisation to drive strategy, deliver strategic roadmaps, provide thought leadership and inspire innovative solutions. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In the role, you'll be aligned to a technology enabler engaging with senior leaders, advising them on how to utilise technology to achieve outcomes and articulate options that balance the different drivers of change. More About our Business Technology Teams: Business & Commercial Banking (BCB) The BCB business provide all the banking needs for our Commercial customers ranging from sole traders all the way up to our mid corporates. It covers a very broad range of products including traditional bank accounts, corporate cards, working capital management, loans, merchant services, asset and invoice finance etc. This is a growth business for us with significant investment over the next 5 years with an ambition of being the best digital bank for business clients! With this investment brings significant architectural change and growth in the team. We're redesigning significant portions of our estate as well as engaging on a bold programme to optimise our application portfolio. We're at the start of this journey so lots of opportunities to craft the new architecture of the future. Consumer Lending We continue to be the UK s leading lender of mortgages, cards, loans and car finance and leasing. This strength - packaged in our powerful online presence and strong brands - is the core of our Consumer Lending business. Our customers are telling us they need more from us: seamless digital experience, with personalised products and services at their fingertips, equally we're making sure we develop high-quality experiences for anyone who wants to engage with us via intermediaries and partners. Consumer Lending will allow us to deliver this, with a strong focus on helping customers spend and borrow in a safe, responsible way to achieve their life aspirations - whether it s their first home, an electric car or borrowing to make the most of life s opportunities. Together, we can generate sustainable growth for the Group and the UK economy - financing an affordable, achievable journey to Net Zero for everyone. We ll offer more options than ever before on how to pay, and be central in enabling customer choice - working with retailers in a way that we ve never done before, embedding our payment offering into the places where customers choice to spend. Crucially, we'll be there for our customers when times get tough, and they need our support if they face financial difficulty. Consumer Relationships A major component of our strategy is to focus on a personalised experience with outstanding customer service. To do this we blend the strength of our digital bank with that of our outstanding people, meaning our customers can choose how to bank with us and stay in the channel of their choice. Our community banks, digital bank, customer services and customer financial assistance teams will thrive in this business unit alongside the focus Consumer Relationships will provide to current accounts, day to day payments and savings products. The business unit will offer a centre of excellence for customer insight, customer data and analytics, brands and marketing. It is also the home of the new digital-led mass affluent offer. Corporate and Institutional Banking We support large UK-based clients and financial services organisations across the world, providing sector expertise across transaction banking, lending, global trade services and lending and Financial Markets. We focus on supporting our clients in key sectors and have significant plans to grow our API ecosystem, digitise trade finance and modernise our financial and capital markets technology estate. The Enterprise Architecture team have a key role in crafting the strategy and in supporting the delivery of the transition states. Insurance, Pensions & Investments As the only integrated banking, insurance and investment provider in the UK we have a unique opportunity to meet more of our customers' needs, helping them to become more financially resilient. We have bold plans to sustainably grow our business, deepening our relationships with customers, corporate clients and our intermediary partners through developing new insurance, pensions and investment propositions. With this growth agenda the technology and data strategy is key to delivering personalised propositions, securely across multiple channels with the agility to meet customer demands quickly Group functions People With a 80,000+ strong workforce it is imperative that we have the right technology to support our market leading colleague proposition. With capabilities from talent acquisition, retention, skills and training through to reward and colleague tooling, an adaptable and cohesive technology capability is key. Payments We process 4bn customer payments per annum and provide banking services to domestic and global banks to pay into the UK and Europe. Through the modernisation programmes driven by local and global scheme operators, our aim is to redefine our landscape to prepare it for the future, using cloud native approaches. Finance With a broad mix of consumer and commercial banking services and a comprehensive insurance, protection and investment service offering, our Finance platform needs to be flexible and agile. We're transforming our landscape to drive simplification and efficiency benefits, whilst also enabling the widespread adoption of strategic data products that can be used by the other areas. Group Risk In Risk our focus is on delivering transformational change that enables us to serve customers better and faster, helping Britain to prosper, while keeping the bank safe and resilient. You'll have an especially complex mix of priorities. Delivering credit, risk management services, enabling data-led risk management as well as providing ground breaking risk science capabilities and expertise to lead risk and regulation and drive business growth. The new approach will help bring us together to work as one team, delivering our vision of becoming an Elastic Enterprise About you You're a forward-looking and enthusiastic enterprise architect who can combine thought leadership, a passion for change, an ability to logically decompose complex problems and influence all levels of the organisation. You'll typically have broad architecture experience spanning a variety of traditional, modern, and emerging technologies, ideally but not critically, in a financial or regulated industry. You ll have a background in strategy setting, enterprise architecture or technology consulting roles. Ideally you'll have had experience in engineering and solution architecture during your career. You define architecture direction in the context of industry trends and understand how that can bring value to the organisation. Key accountabilities All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation including CxOs. You're an authority for an architecture domain with deep and broad knowledge of technology, methodology and assurance techniques click apply for full job details

The job on offer As an Senior SAP Engagement Manager, you will lead engagements to transform our client's businesses throughout the full lifecycle of a project. The Senior SAP Engagement Manager (EM) role is diverse and can involve up front input into the pre-sales cycle to delivery of the project or programme. The activities include contract schedules, planning, mobilising, and leading the implementation of SAP and related often integrated applications in Agile, Hybrid and Waterfall environments. Your role • Be involved in the sales process working to help shape new propositions • Manage the handover from the sales to delivery team • Deliver against the contract, managing scope, delivering to cost and quality and to the client's satisfaction. • Provide clear and concise status and project reporting both to the client and internally to Capgemini • Manage and motivate a high performing team, supporting them with continued development • Manage the client relationship at Senior Management level (CxO-1 or above) • Responsible for delivery governance; managing risks and quality, achieving engagement financial and delivery KPIs. • Manage the key delivery processes of commercial management, financial management and stakeholder management • Maintaining the required level of Capgemini EM Certification level for your grade, and the scale and complexity of the projects that you are required to deliver Your profile • Experienced with all aspects of SAP delivery through hand over to early life support • Understand and have used Waterfall, Hybrid and Agile methodologies • Able to demonstrate your skills and previous experience, working on SAP projects across different industries and clients • Strong communication skills and the ability to influence at all levels • Experience of managing large global and distributed teams • Enjoy mentoring and developing junior talent as well as sharing knowledge across the team and the wider SAP practice About our UK SAP Practice Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As an Agile Coach, you'll: Work with project teams to analyse current systems and processes, then design a strategy for the adoption of agile best practices across an organisation or portfolio Guide teams to help them stay on track with agile techniques and ceremonies, fine-tuning approaches as needed to ensure the overall strategy is being met Lead agile workshops for both development and functional teams, as well as key stakeholders Promote and advocate a culture of continuous improvement, setting goals and milestones and being accountable for them Drive cultural change by championing an agile mindset and ensure the organisation is at the forefront of industry best practices Facilitate learning and development through individual and team coaching Coach senior management in agile practices to ensure adoption of best practices from top-down Effectively communicate agile principles, scrum practices and the overall target operating model across an organisation Champion the use of effective metrics and other objective measures across cross-functional teams Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met Keep an objective perspective on issues and troubleshoots by applying agile principles Support teams in determining the resource allocation and specific roles to maintain agile practices and ensure smooth project delivery Foster a culture of collaboration with other agile coaches, and building a network with other agile champions across the organisation Skills you will need: Proven experience as an Agile coach in a team or organisation that has been applying agile principles, practices, and theory Understanding and experience of widely accepted successful agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Experience with agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of senior stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers Ability to communicate effectively within a team, across teams and in larger communities of practice Experience of facilitating difficult discussions and agile ceremonies Assertiveness, to ensure that Agile principles are adhered to while being pragmatic about practices Enthusiasm, to be a source of motivation for individuals and teams and able to lead teams to self-organisation A strong sense of personal continuous improvement - be growing your skill sets, learning new tools or sharing techniques across a community We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As an Agile Coach you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training..... click apply for full job details

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details

Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. The role We are growing our team and seek a Senior Product Designer with a passion to create compelling digital products and services that are fit for purpose and a joy to use. We are looking for an individual, who wants to be part of a collective - to make their mark enabling society and impacting frog's Public Sector clients. frog Impact focusses upon helping communities and solving society's biggest problems - by partnering with Public Sector organisations. Like all 'frogs', we advance the human experience through the power of design. We bring a combination of multi-domain experience, entrepreneurial culture, and hands of making to realise transformational change. Our ambition is to be the leading team that transforms the Public Sector through design. What you'll do As a Product Designer you'll: • Play a leading hands-on role in the delivery of complex digital product and service design projects; typically working alongside, or within our client's multi-disciplinary teams to design, prototype and build cutting-edge propositions and products. • Be a leading voice in facilitating proof of concept experiments and structuring design sprints. • Hold a purposeful sense of design responsibility and are a proponent of 'test and learn' approaches. • Document solutions to establish design language systems that influence long-lasting change. • Be a natural collaborator, keen to share knowhow with peers, build client relationships and identify business opportunities. You will • Lead user-centred design approaches across all stages of innovation and realisation projects. • Orchestrate and lead co-creation workshops with clients, partners and end-users as part of new product and service creation. Ideate to translate user needs, organisational requirements and societal trends into effective digital solutions, delivered at scale • Establish and articulate 'North Star' visions, UX concepts, foundational expressions - through to the detailed design of content layouts, UI components, assets and elements that address specific user stories and functional requirements. • Articulate and communicate concepts and solutions through impactful storytelling, visualisations, prototyping and formalised UX design documentation. • Engage and embed flexibly within multi-disciplinary client teams that may include other designers, program management, strategists, and technologists. • Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules. • Identify new opportunities, respond to RFPs and help shape new programs. • Nurture and mentor junior talent. • Share knowledge, transversally pollinate new learnings, and evangelise best practices across internal and client teams. What you'll bring A good fit for this role will bring many of the skills, experience, and attributes below: • Experience in building digital products, digital transformation, or customer experience design; preferably within a product innovation, enterprise software, government/NGO, design or strategy consulting environment. • Breadth of experience across designing for mobile and web user-focused applications, as well as denser, information-rich interfaces. • Proficiency with design and prototyping tools such Adobe CC, Figma, InVision etc, paired with deep analytical skills and knowledge of supporting tools (Excel, online survey tools, etc). • Adept craft skills in sketching and visualising ideas during both early and late stages of development. • A focus on process and proof. Testing and iterating must be an inherent part of your approach • Information architecture, wire-framing, prototyping, personas and storytelling and ethnographic research experience would be ideal. • Experience of realising products by working closely with developers and optimising the performance of that product over time, again through testing and iteration. • Experience in conducting UX heuristic reviews and experience benchmarking. • Ability to structure, componentise and populate Design Language Systems. • Self-motivated with tenacity to build and manage long-term client relationships, sometimes over extended timeframes, with sensitivity to navigate client's organisational structures and networks. • Excellent presentation, storytelling and facilitation skills to engage and collaborate with clients, particularly in a workshop setting. Ability to create and communicate an elevated design point of view regarding insights, latest trends, topics and technologies. • Degree in Digital Product Design or a related design or behavioural science discipline. • Self-motivated with tenacity to build and manage long-term client relationships, sometimes over extended timeframes, with sensitivity to navigate client's organisational structures and networks. Don't worry about being a 100% fit. If this sounds like an interesting opportunity to you, and you think it could work, let's chat. Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English. Learning and development There's an endless amount to learn, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that does the right thing. Since June 2021, frog is part of Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Make Your Mark