SC Cleared Support Engineer (Azure)

Location: Dorset or West Midlands (hybrid)
Salary: £55,000 - £65,000

We are working with a high-growth, mission-driven business in their search for two SC Cleared Cloud Support Engineers to provide 1st and 2nd line support across secure, cloud-hosted customer environments.

You will work with Microsoft Azure, support enterprise tooling, and take ownership of operational tasks from request through to resolution, while contributing to ongoing improvements and automation.

• Deliver 1st and 2nd line technical support, including investigation, fault finding, and escalation where needed.
• Respond to user and customer requests, providing clear updates and maintaining good service standards.
• Administer Azure Landing Zone environments (access control, policies, subscriptions, networking, monitoring).
• Support enterprise collaboration and development platforms used by customers.
• Maintain accurate documentation, runbooks, and support procedures.
• Follow secure working practices and change-control processes.

• Experience in a customer-facing 1st/2nd line support role.
• Hands-on experience with Microsoft Azure administration.
• Basic knowledge/exposure to Infrastructure as Code (Terraform, Bicep, or similar).
• Understanding of networking fundamentals (IP, DNS, routing, Firewalls).
• Strong troubleshooting and problem-solving skills.
• Experience with PowerShell, Bash, or similar Scripting tools.
• Strong attention to detail and good documentation skills.
• Ability to work independently in a structured, secure environment.

You will be required on-site in either Dorset or the West Midlands 2-3 times per month, and the role will be paying up to £65,000 per annum.

Please don't hesitate to apply now for more information or a confidential conversation.