Software & Hardware Asset Management, £340 per day inside IR35

Software & Hardware Asset Management, £340 per day inside IR35

3 months initially, Remote Working & Occasion attendance in Coventry

Bench IT an experienced IT Asset & Configuration Management Lead to take ownership of Software and Hardware Asset Management across a complex IT environment. This position is working remotely with attendance in the office in Coventry once per month. The successful candidate should have the skills and experience included below;

Required Skills & Experience

• Strong experience in IT Software and Hardware Asset Management, including contract and licence management
• Proven track record of establishing and improving ITAM and CMDB processes
• Extensive experience working within an IT service environment (financial services experience beneficial)
• Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model
• Experience with automated data interfaces, data normalisation, and CMDB population
• Knowledge of ServiceNow Discovery and associated best practices
• Solid understanding of ITIL frameworks (ITIL Foundation preferred; intermediate certifications advantageous)

Job Responsibilities

• Lead the definition, implementation, and continuous improvement of Software and Hardware Asset and Licence Management processes
• Establish and enforce policies, procedures, and controls across IT Asset Management
• Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth
• Conduct audits and data integrity checks to identify issues and enhance CMDB processes
• Monitor and report on the effectiveness and efficiency of ITAM processes, driving continual service improvement
• Develop and maintain Software and Hardware Asset Management plans
• Ensure proper identification, classification, and relationship mapping of all Configuration Items (CIs)
• Define ownership and accountability for all assets and configuration items
• Manage the full life cycle of IT assets, including status tracking and reporting
• Support and manage assigned resources where applicable
• Collaborate with IT teams to ensure new services and technologies are effectively integrated into the CMDB
• Manage and enhance ITAM toolsets for both software and hardware
• Develop and deliver regular reporting and insights to stakeholders

Software & Hardware Asset Management, £340 per day inside IR35

3 months initially, Remote Working & Occasion attendance in Coventry