Systems Support - West Kent

  • Jump IT Recruitment
  • Tunbridge Wells, Kent
  • 19/03/2026
Full time Information Technology Telecommunications

Job Description

Systems Support, Product Support, Troubleshooting, Documentation, User Support, Testing

Our client has a new permanent, office-based opportunity.

The outline of the role will be to provide systems/user support, troubleshooting, testing and documentation around their IT systems.

The ideal candidate will be:

  • Organised
  • Methodical
  • Comfortable supporting users and explaining things clearly via email, over the phone and face to face
  • Good at troubleshooting and working through problems to completion
  • Strong at producing clear written guidance and documentation
  • Practical and patient in helping others use systems.
  • Able to build strong relationships across the business
  • Comfortable working with technical and non-technical staff

This is very much working across IT systems and the business

Interested?

Then please contact Karen at Jump IT in the first instance.

Candidates must be within a realistic daily commutable distance of the offices.