Workforce Management Analyst

Job title: Workforce Management Analyst

Contract: Six Months

Location: London (Hybrid - X3 days a week onsite)

The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. This role focuses on resource management, forecasting, and proactive insight driven decision support. The ideal candidate is comfortable operating in ambiguity, confidently challenging assumptions, and influencing stakeholders to make timely, sometimes difficult, resourcing decisions.

Success in this role requires strong analytical capability, exceptional stakeholder management skills, and the ability to turn complex data into compelling stories that shape planning, prioritisation, and workforce strategy.

Key Responsibilities

Resource Management & Forecasting

• Own accurate resource forecasting across assigned portfolios, ensuring visibility of current and future capacity, demand, and gaps.
• Provide scenario modelling, highlighting risks, trade offs and required decisions.
• Proactively identify resource constraints and present clear recommendations to drive action.
• Maintain up to date workforce and assignment data using internal systems and tools.
• Partner with People, Finance, Chapter Leads and Portfolio Leads to validate demand and ensure alignment with priorities.

Stakeholder Partnership & Influencing

• Act as a trusted advisor to senior stakeholders, using data and narrative to influence resourcing choices.
• Confidently push back, challenge assumptions and hold teams accountable for data quality and forecasting discipline.
• Support stakeholders through ambiguity, providing calm, structured and fact based guidance.

Insight, Storytelling & Decision Support

• Translate complex datasets into clear, compelling stories with a focus on "what this means" for the business.
• Prepare insights, heatmaps, and presentations that support decision-making at portfolio and executive levels.
• Drive adoption of consistent resource management behaviours across teams.

Ways of Working & Continuous Improvement

• Contribute to process improvements that increase efficiency, accuracy, and visibility of resource data.
• Support adoption of tools such as Tempus (or similar), ensuring smooth processes during transition periods.
• Maintain high standards of data hygiene and challenge where data is incomplete or inconsistent.

Qualifications

• Demonstrable experience in resource management, workforce planning, or a related analytical role within a technology or project environment.
• Proficiency in Excel and data analysis (pivot tables, lookups, formulas, modelling).
• Proven ability to interpret large datasets and produce actionable insights.
• Profiency in Powerpoint, experience presenting to and influencing stakeholders at multiple levels.
• Ability to work independently in a fast-paced and sometimes ambiguous environment.

Key Competencies

• Resource management expertise & forecasting discipline
• Stakeholder management & influencing
• Resilience and comfort in ambiguity ("working in the grey")
• Storytelling & insight communication
• Analytical thinking & problem solving
• Challenging constructively & confident pushback
• Data-driven decision-making
• Proactive continuous improvement mindset