IT Field Engineer

IntaPeople are looking to recruit an IT Field Service Engineer with specific skills in copiers to join a rapidly growing team based in Wales. As a Mid-Senior level Engineer, you will play a key role in keeping their clients systems running whilst troubleshooting and carrying out repairs when needed, to new installations and proactive support.

What you ll be doing

• Responding to support tickets through their internal helpdesk system.
• Using remote management tools to diagnose and resolve technical issues
• Installing, configuring, and networking copier devices.
• Carrying out preventative maintenance schedules to minimise downtime.
• Maintaining accurate service records and reporting.

Visiting customer sites to carry out maintenance, repairs, and installations M4 Corridor/Wales

What they re looking for:

• Proven experience working as an IT Support Field Engineer
• Previous experience working with photocopiers such as Kyocera or other brands like HP or Ricoh or Canon or Xerox
• Strong technical troubleshooting skills with both hardware and software.
• Experience working with ticketing/helpdesk systems.
• Familiarity with remote monitoring/management tools.

We are looking for either a permanent engineer or contract engineer for the interim whilst recruiting a permanent engineer.

Ideally you will be based from the Swansea/west area and cover client sites throughout Wales including M4 corridor.

Permanent role - Salary £32,000 - £37,000 depending on experience plus strong company benefits or

Temp role - Hourly/Day rate - £21.00 - £23.00 / £160.00 - £180.00 per day

For more information, please call Nathan Handley on (phone number removed).