*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Parkdean Resorts UK Limited
City, Newcastle Upon Tyne
Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, United Kingdom Job Description Posted Friday 22 May 2026 at 01:00 We're now looking for a Senior Solutions Architect to help us design smart, scalable and future ready solutions that keep our guests smiling - and our business moving forward. As a Senior Solutions Architect, you'll play a pivotal role within our friendly, supportive Architecture team. You'll be the hands on design authority for major programmes of work, shaping solutions across a diverse and exciting tech landscape - including Traveller (booking engine), Sitecore, Salesforce and a range of modern integrations, digital products and supporting systems. Working closely with engineers, developers, business stakeholders and delivery partners, you'll take business needs and turn them into clear, practical and robust end to end architecture designs. This is a fantastic opportunity to have a real impact, ensuring our technology evolves in a safe, sustainable and value driven way. What you will be doing Analyse and document the current ("as is") architecture and shape the target ("to be") state. Run structured solution option analysis (build vs buy, vendor selection, integration patterns, reuse vs replace). Recommend designs that are evidence based, cost effective and aligned to Parkdean Resorts' architectural principles. Highlight architectural risks, duplication and technical debt, championing long term simplification. Support and participate in architecture governance forums to ensure consistency and alignment. Work together with engineering teams, developers and business partners. Communicate complex designs clearly - both visually for technical audiences, and simply for non technical stakeholders. Mentor colleagues across IT to encourage holistic, design led thinking. About you Significant experience as a Solutions Architect in complex, multi platform environments (ideally including Salesforce, Sitecore and booking/reservation systems). Strong hands on integration design experience across SaaS, legacy and custom built platforms. Ability to produce high quality solution artefacts. Experience influencing engineering decisions and reviewing solution implementation. Strong grasp of data flows and dependencies across customer facing digital ecosystems. Proven ability to balance scalability, cost and delivery speed. Skilled at identifying architectural risk early and proposing pragmatic mitigation. Excellent communication skills - visual, written and verbal. Strong stakeholder management and the ability to influence at all levels. Solid software development or applications background. Experience defining standards, patterns and architectural building blocks. Degree in Computer Science/Engineering (or equivalent experience) with at least 5 years in architecture. So, why Parkdean Resorts? The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
12/07/2026
Full time
Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, United Kingdom Job Description Posted Friday 22 May 2026 at 01:00 We're now looking for a Senior Solutions Architect to help us design smart, scalable and future ready solutions that keep our guests smiling - and our business moving forward. As a Senior Solutions Architect, you'll play a pivotal role within our friendly, supportive Architecture team. You'll be the hands on design authority for major programmes of work, shaping solutions across a diverse and exciting tech landscape - including Traveller (booking engine), Sitecore, Salesforce and a range of modern integrations, digital products and supporting systems. Working closely with engineers, developers, business stakeholders and delivery partners, you'll take business needs and turn them into clear, practical and robust end to end architecture designs. This is a fantastic opportunity to have a real impact, ensuring our technology evolves in a safe, sustainable and value driven way. What you will be doing Analyse and document the current ("as is") architecture and shape the target ("to be") state. Run structured solution option analysis (build vs buy, vendor selection, integration patterns, reuse vs replace). Recommend designs that are evidence based, cost effective and aligned to Parkdean Resorts' architectural principles. Highlight architectural risks, duplication and technical debt, championing long term simplification. Support and participate in architecture governance forums to ensure consistency and alignment. Work together with engineering teams, developers and business partners. Communicate complex designs clearly - both visually for technical audiences, and simply for non technical stakeholders. Mentor colleagues across IT to encourage holistic, design led thinking. About you Significant experience as a Solutions Architect in complex, multi platform environments (ideally including Salesforce, Sitecore and booking/reservation systems). Strong hands on integration design experience across SaaS, legacy and custom built platforms. Ability to produce high quality solution artefacts. Experience influencing engineering decisions and reviewing solution implementation. Strong grasp of data flows and dependencies across customer facing digital ecosystems. Proven ability to balance scalability, cost and delivery speed. Skilled at identifying architectural risk early and proposing pragmatic mitigation. Excellent communication skills - visual, written and verbal. Strong stakeholder management and the ability to influence at all levels. Solid software development or applications background. Experience defining standards, patterns and architectural building blocks. Degree in Computer Science/Engineering (or equivalent experience) with at least 5 years in architecture. So, why Parkdean Resorts? The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
12/07/2026
Full time
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
GCS Recruitment is seeking a Senior Salesforce Industries (Communications Cloud) Developer to design and deliver Salesforce Industries solutions across Communications Cloud, EPC and CPQ, supporting telecom products and bundles. Based in Livingston with a hybrid two-day onsite work schedule, you will collaborate with architects, product teams, QA and delivery to build scalable, production ready platforms for complex customer journeys.
12/07/2026
Full time
GCS Recruitment is seeking a Senior Salesforce Industries (Communications Cloud) Developer to design and deliver Salesforce Industries solutions across Communications Cloud, EPC and CPQ, supporting telecom products and bundles. Based in Livingston with a hybrid two-day onsite work schedule, you will collaborate with architects, product teams, QA and delivery to build scalable, production ready platforms for complex customer journeys.
Salesforce in the United Kingdom is seeking an experienced Field Service Consultant to drive complex deal execution and translate customer requirements into scalable architectures that leverage scheduling, asset management and mobile technologies. You will lead design sessions, present to C-suite stakeholders, and articulate the value of Field Service solutions to ensure alignment with enterprise objectives and long-term client success.
12/07/2026
Full time
Salesforce in the United Kingdom is seeking an experienced Field Service Consultant to drive complex deal execution and translate customer requirements into scalable architectures that leverage scheduling, asset management and mobile technologies. You will lead design sessions, present to C-suite stakeholders, and articulate the value of Field Service solutions to ensure alignment with enterprise objectives and long-term client success.
About the role Trustpilot seeks a Salesforce Developer (Service Cloud) to join the Go To Market Technology department. The role focuses on large strategic projects and building robust, scalable solutions that align with the company's Salesforce ecosystem. What You'll Be Doing Design, develop and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business. Develop and maintain complex Salesforce Flows and automation, ensuring best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization wide Salesforce team, participate in code reviews, and ensure solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Gather complex requirements, translate them into technical specifications, and deliver high quality, scalable Salesforce solutions. Build and maintain relationships with other Trustpilot teams (e.g., Global Customer Support & Trust and Safety). Deploy changes via CI/CD, applying declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain system auditing evidence and documentation and provide mentoring and coaching to junior Administrators. Qualifications Minimum of Advanced Administrator or Platform Developer I certifications; Platform Developer II highly valued. 5+ years of hands on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Strong proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, LWC, SOQL/SOSL and platform events. Deep understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Strong grasp of Salesforce security models and their programmatic implications. Proficiency in developer tools such as VSCode, Salesforce CLI, Git, and CI/CD pipelines. Excellent interpersonal and communication skills, ability to collaborate with technical and non technical stakeholders, and mentor team members. Proactive and flexible mindset, able to adapt to changing project requirements and priorities. Analytical and problem solving skills, proactive in identifying, troubleshooting and resolving complex technical issues. Benefits Competitive compensation package plus bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year. Rich learning and development opportunities through the Trustpilot Academy and Blinkist. Comprehensive pension and life insurance, health cash plan, online GP and 24/7 Employee Assistance Plan. Full access to the Headspace mindfulness app. Paid parental leave. Season ticket loan and cycle to work scheme. Central office location with snacks and refreshments. Regular opportunities to connect and get to know colleagues through company wide celebrations, ERG activities and team socials. Access to over 4,000 deals and discounts. Equity, Diversity and Inclusion Trustpilot is an equal opportunity workplace and will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. All applicants have the right to request adjustments for the application or recruitment process. If you have a disability and would like to discuss any adjustments, please contact the Talent Acquisition Team at and quote the role you wish to apply for. For more information on privacy and data practices, see Trustpilot's Privacy Policy.
12/07/2026
Full time
About the role Trustpilot seeks a Salesforce Developer (Service Cloud) to join the Go To Market Technology department. The role focuses on large strategic projects and building robust, scalable solutions that align with the company's Salesforce ecosystem. What You'll Be Doing Design, develop and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business. Develop and maintain complex Salesforce Flows and automation, ensuring best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization wide Salesforce team, participate in code reviews, and ensure solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Gather complex requirements, translate them into technical specifications, and deliver high quality, scalable Salesforce solutions. Build and maintain relationships with other Trustpilot teams (e.g., Global Customer Support & Trust and Safety). Deploy changes via CI/CD, applying declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain system auditing evidence and documentation and provide mentoring and coaching to junior Administrators. Qualifications Minimum of Advanced Administrator or Platform Developer I certifications; Platform Developer II highly valued. 5+ years of hands on experience as a Salesforce Developer & Administrator, specifically with Salesforce Service Cloud. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Strong proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, LWC, SOQL/SOSL and platform events. Deep understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Strong grasp of Salesforce security models and their programmatic implications. Proficiency in developer tools such as VSCode, Salesforce CLI, Git, and CI/CD pipelines. Excellent interpersonal and communication skills, ability to collaborate with technical and non technical stakeholders, and mentor team members. Proactive and flexible mindset, able to adapt to changing project requirements and priorities. Analytical and problem solving skills, proactive in identifying, troubleshooting and resolving complex technical issues. Benefits Competitive compensation package plus bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year. Rich learning and development opportunities through the Trustpilot Academy and Blinkist. Comprehensive pension and life insurance, health cash plan, online GP and 24/7 Employee Assistance Plan. Full access to the Headspace mindfulness app. Paid parental leave. Season ticket loan and cycle to work scheme. Central office location with snacks and refreshments. Regular opportunities to connect and get to know colleagues through company wide celebrations, ERG activities and team socials. Access to over 4,000 deals and discounts. Equity, Diversity and Inclusion Trustpilot is an equal opportunity workplace and will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. All applicants have the right to request adjustments for the application or recruitment process. If you have a disability and would like to discuss any adjustments, please contact the Talent Acquisition Team at and quote the role you wish to apply for. For more information on privacy and data practices, see Trustpilot's Privacy Policy.
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer II you will own some of our largest Enterprise Accounts Across the UK + EMEA. You'll own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day to day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships, from C level relationships down, and working with some of the largest Enterprise accounts across EMEA. 8+ years of experience in a customer facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
12/07/2026
Full time
The Team + The Role Pendo's Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer II you will own some of our largest Enterprise Accounts Across the UK + EMEA. You'll own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day to day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team. Early account impact: Assess account health, risks, stakeholder relationships, and the highest priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward. Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves Passion for working with customers and building strong and impactful customer relationships, from C level relationships down, and working with some of the largest Enterprise accounts across EMEA. 8+ years of experience in a customer facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture. Deep hands on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front end implementations. Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements. Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs. Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization. Hands on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day to day work rather than light experimentation. Experience mentoring or coaching more junior technical team members. Nice-to-haves Experience with Pendo, digital adoption platforms, product analytics, or in app experience tooling in an enterprise environment. Hands on experience with mobile app development, including Swift, Android, or React Native. Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation. Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest growing startups, supported by best in class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In office 3 days per week in London, UK Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Benefits: Comprehensive, top tier coverage (medical, dental, life) combined with pension match, equity, and high value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Senior Salesforce Industries (Communications Cloud) Developer Location: Livingston (Hybrid - 2 days per week onsite) Type: Permanent Full-Time Are you a Salesforce Industries expert looking to work on complex enterprise transformation programmes? We're seeking an experienced Senior Salesforce Industries Developer to design and deliver innovative solutions across Communications Cloud, helping drive large scale digital and customer experience initiatives. The Role As a key member of the Salesforce delivery team, you'll play a leading role in designing, building, and implementing sophisticated Salesforce Industries (Vlocity/Communications Cloud) solutions. You'll work closely with architects, product teams, QA, and stakeholders to deliver scalable, production ready platforms that support complex customer, product, and fulfilment journeys. Key Responsibilities Design and deliver complex Salesforce Industries (Communications Cloud/Vlocity) solutions across product, pricing, contracting, and fulfilment domains. Build, configure, and govern Enterprise Product Catalogue (EPC) and Industries CPQ models for telecom products and bundled offerings. Implement Order Management orchestration and decomposition to support end to end fulfilment processes. Create engaging digital and agent experiences using OmniStudio, including OmniScripts and FlexCards. Develop scalable platform functionality using Apex, Lightning Web Components (LWC), Integration Procedures, SOQL, and APIs. Collaborate with architecture, product, QA, and delivery teams to ensure successful project outcomes. Contribute to solution design, technical best practice, and platform governance. What We're Looking For Extensive Salesforce development experience across multiple Salesforce clouds, including: Sales Cloud Service Cloud Experience Cloud Communications Cloud Hands on Salesforce Industries (Vlocity/Communications Cloud) expertise. Strong experience with: Enterprise Product Catalogue (EPC) Industries CPQ OmniStudio Order Management Excellent development skills in: Apex Lightning Web Components (LWC) SOQL Salesforce integrations and APIs Experience delivering solutions within large scale enterprise environments. Desirable Experience Telecommunications industry experience. Utilities or other complex B2B product environments. Experience working within Agile delivery teams. What's On Offer Hybrid working model - 2 days per week onsite in Livingston. Opportunity to work on high profile digital transformation programmes. Collaborative and innovative technology environment. Competitive salary and benefits package. Career development opportunities within a growing Salesforce practice. Interested? Apply today to join a team delivering cutting edge Salesforce Industries solutions that make a real impact for enterprise customers. GCS is acting as an Employment Agency in relation to this vacancy.
12/07/2026
Full time
Senior Salesforce Industries (Communications Cloud) Developer Location: Livingston (Hybrid - 2 days per week onsite) Type: Permanent Full-Time Are you a Salesforce Industries expert looking to work on complex enterprise transformation programmes? We're seeking an experienced Senior Salesforce Industries Developer to design and deliver innovative solutions across Communications Cloud, helping drive large scale digital and customer experience initiatives. The Role As a key member of the Salesforce delivery team, you'll play a leading role in designing, building, and implementing sophisticated Salesforce Industries (Vlocity/Communications Cloud) solutions. You'll work closely with architects, product teams, QA, and stakeholders to deliver scalable, production ready platforms that support complex customer, product, and fulfilment journeys. Key Responsibilities Design and deliver complex Salesforce Industries (Communications Cloud/Vlocity) solutions across product, pricing, contracting, and fulfilment domains. Build, configure, and govern Enterprise Product Catalogue (EPC) and Industries CPQ models for telecom products and bundled offerings. Implement Order Management orchestration and decomposition to support end to end fulfilment processes. Create engaging digital and agent experiences using OmniStudio, including OmniScripts and FlexCards. Develop scalable platform functionality using Apex, Lightning Web Components (LWC), Integration Procedures, SOQL, and APIs. Collaborate with architecture, product, QA, and delivery teams to ensure successful project outcomes. Contribute to solution design, technical best practice, and platform governance. What We're Looking For Extensive Salesforce development experience across multiple Salesforce clouds, including: Sales Cloud Service Cloud Experience Cloud Communications Cloud Hands on Salesforce Industries (Vlocity/Communications Cloud) expertise. Strong experience with: Enterprise Product Catalogue (EPC) Industries CPQ OmniStudio Order Management Excellent development skills in: Apex Lightning Web Components (LWC) SOQL Salesforce integrations and APIs Experience delivering solutions within large scale enterprise environments. Desirable Experience Telecommunications industry experience. Utilities or other complex B2B product environments. Experience working within Agile delivery teams. What's On Offer Hybrid working model - 2 days per week onsite in Livingston. Opportunity to work on high profile digital transformation programmes. Collaborative and innovative technology environment. Competitive salary and benefits package. Career development opportunities within a growing Salesforce practice. Interested? Apply today to join a team delivering cutting edge Salesforce Industries solutions that make a real impact for enterprise customers. GCS is acting as an Employment Agency in relation to this vacancy.
Salesforce Developer - London, UK We are seeking an experienced Salesforce developer with strong expertise in the Banking domain who will oversee planning, execution and successful delivery of projects. Hybrid Working The places you work from day to day will vary according to your role, needs, and the business; it will be a blend of company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time. Your Role We are seeking a Senior Salesforce Developer with deep expertise in Financial Services Cloud (FSC) to design, develop and implement complex Salesforce solutions. The ideal candidate will have strong technical skills in Apex, Lightning Web Components (LWC), and FSC specific features, along with experience in integrating Salesforce with external systems. Key Responsibilities Custom Development: Build and maintain custom solutions using Apex, LWC, Visualforce, and Flows. FSC Expertise: Implement FSC features such as Client 360, Action Plans, Financial Accounts, Relationship Groups, and Interaction Summaries. Integration: Develop and manage integrations with banking, wealth management and third party systems using REST/SOAP APIs and middleware tools. Data Management: Handle complex data models, Person Accounts and data migration strategies. Performance Optimization: Ensure code quality, scalability and adherence to Salesforce best practices. Collaboration: Work closely with Solution Architects, Functional Consultants and QA teams to deliver high quality solutions. Troubleshooting: Provide advanced technical support and resolve complex issues. Documentation: Maintain technical documentation and participate in code reviews. Your Skills Strong knowledge of Apex, LWC, SOQL and Salesforce APIs. Experience with MuleSoft, Dell Boomi or similar integration tools. Strong problem solving, communication and teamwork abilities. Secondary Skills Experience with multi cloud Salesforce solutions (Sales Cloud, Service Cloud). Familiarity with DevOps tools (Copado, Gearset) and CI/CD pipelines. Knowledge of financial services domain processes (banking, wealth management, insurance). Disability Confident Employer The company is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
12/07/2026
Full time
Salesforce Developer - London, UK We are seeking an experienced Salesforce developer with strong expertise in the Banking domain who will oversee planning, execution and successful delivery of projects. Hybrid Working The places you work from day to day will vary according to your role, needs, and the business; it will be a blend of company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time. Your Role We are seeking a Senior Salesforce Developer with deep expertise in Financial Services Cloud (FSC) to design, develop and implement complex Salesforce solutions. The ideal candidate will have strong technical skills in Apex, Lightning Web Components (LWC), and FSC specific features, along with experience in integrating Salesforce with external systems. Key Responsibilities Custom Development: Build and maintain custom solutions using Apex, LWC, Visualforce, and Flows. FSC Expertise: Implement FSC features such as Client 360, Action Plans, Financial Accounts, Relationship Groups, and Interaction Summaries. Integration: Develop and manage integrations with banking, wealth management and third party systems using REST/SOAP APIs and middleware tools. Data Management: Handle complex data models, Person Accounts and data migration strategies. Performance Optimization: Ensure code quality, scalability and adherence to Salesforce best practices. Collaboration: Work closely with Solution Architects, Functional Consultants and QA teams to deliver high quality solutions. Troubleshooting: Provide advanced technical support and resolve complex issues. Documentation: Maintain technical documentation and participate in code reviews. Your Skills Strong knowledge of Apex, LWC, SOQL and Salesforce APIs. Experience with MuleSoft, Dell Boomi or similar integration tools. Strong problem solving, communication and teamwork abilities. Secondary Skills Experience with multi cloud Salesforce solutions (Sales Cloud, Service Cloud). Familiarity with DevOps tools (Copado, Gearset) and CI/CD pipelines. Knowledge of financial services domain processes (banking, wealth management, insurance). Disability Confident Employer The company is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About Us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What You'll Bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What We Offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
12/07/2026
Full time
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About Us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. What You'll Bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise: Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. MBA or comparable experience at the intersection of technology and operations is another strong plus. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What We Offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
• Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. • Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. • Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills Salesforce Development Apex Lightning Web Components Event Sourcing Event Driven Architecture Software Architecture CI/CD Git Sales and Service Cloud Salesforce Integration Soft Skills Problem Solving Risk Mitigation Communication Certifications & Qualifications Salesforce Certification
12/07/2026
Full time
• Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. • Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. • Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills Salesforce Development Apex Lightning Web Components Event Sourcing Event Driven Architecture Software Architecture CI/CD Git Sales and Service Cloud Salesforce Integration Soft Skills Problem Solving Risk Mitigation Communication Certifications & Qualifications Salesforce Certification
United States Digital Space LLC in London is seeking a Senior Salesforce Developer to design, develop and deliver complex FSC based solutions. You will implement Apex, LWC, and integrations with external systems, ensuring scalable, high quality code. Hybrid working across offices, client sites, and home, with a focus on collaboration with architects, consultants and QA to drive successful project delivery in the banking and financial services domain.
12/07/2026
Full time
United States Digital Space LLC in London is seeking a Senior Salesforce Developer to design, develop and deliver complex FSC based solutions. You will implement Apex, LWC, and integrations with external systems, ensuring scalable, high quality code. Hybrid working across offices, client sites, and home, with a focus on collaboration with architects, consultants and QA to drive successful project delivery in the banking and financial services domain.
• Lead technical engagements across the sales lifecycle, including discovery, solution design, presentations, and PoCs • Translate customer business and technical requirements into effective Fortinet solutions • Deliver engaging product demonstrations, architecture workshops, and whiteboarding sessions • Work cross-functionally with partners, customers, and internal teams to ensure successful solution delivery • Maintain deep expertise across Fortinet's portfolio, industry trends, and emerging threats • Support RFI/RFP responses and ensure accurate documentation in Salesforce • Act as a technical mentor and knowledge resource for partners and colleagues Requirements Experience in a pre-sales engineering, technical consulting, or customer-facing technical role Knowledge of cybersecurity technologies such as Network Security, SASE, SD-WAN, Zero Trust, SOC Tools and Cloud Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences A collaborative mindset and the ability to build trusted relationships with customers and partners A desire to contribute to a high-performing and inclusive team Industry certifications (e.g., NSE, CISSP, CCNP) are a plus ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills pre-sales engineering technical consulting cybersecurity technologies Network Security SASE SD-WAN Zero Trust SOC Tools Cloud Soft Skills communication skills presentation skills collaborative mindset relationship building team contribution Certifications & Qualifications NSE CISSP CCNP
12/07/2026
Full time
• Lead technical engagements across the sales lifecycle, including discovery, solution design, presentations, and PoCs • Translate customer business and technical requirements into effective Fortinet solutions • Deliver engaging product demonstrations, architecture workshops, and whiteboarding sessions • Work cross-functionally with partners, customers, and internal teams to ensure successful solution delivery • Maintain deep expertise across Fortinet's portfolio, industry trends, and emerging threats • Support RFI/RFP responses and ensure accurate documentation in Salesforce • Act as a technical mentor and knowledge resource for partners and colleagues Requirements Experience in a pre-sales engineering, technical consulting, or customer-facing technical role Knowledge of cybersecurity technologies such as Network Security, SASE, SD-WAN, Zero Trust, SOC Tools and Cloud Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences A collaborative mindset and the ability to build trusted relationships with customers and partners A desire to contribute to a high-performing and inclusive team Industry certifications (e.g., NSE, CISSP, CCNP) are a plus ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills pre-sales engineering technical consulting cybersecurity technologies Network Security SASE SD-WAN Zero Trust SOC Tools Cloud Soft Skills communication skills presentation skills collaborative mindset relationship building team contribution Certifications & Qualifications NSE CISSP CCNP
About Us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do Design and deliver production grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise grade customers What You'll Bring Experience building and scaling end to end production systems Strong technical problem solving skills, especially in fast changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real world problems Excellent communication skills - clear, direct, and persuasive across technical and non technical audiences. Professional fluency in both Spanish and English. Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What We Offer Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
12/07/2026
Full time
About Us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do Design and deliver production grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise grade customers What You'll Bring Experience building and scaling end to end production systems Strong technical problem solving skills, especially in fast changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real world problems Excellent communication skills - clear, direct, and persuasive across technical and non technical audiences. Professional fluency in both Spanish and English. Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What We Offer Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to shape the future of digital marketing at a global scale? As a Marketing Cloud Architect, you will play a pivotal role in transforming how we engage with customers through data driven, personalised experiences. Working across regions and functions, this is your opportunity to influence strategy, drive innovation and deliver meaningful impact through cutting edge Salesforce solutions. What will you be doing? In this role, you will operate at the intersection of marketing, data and technology, working closely with commercial stakeholders and CRM teams to bring digital marketing strategies to life. You will translate marketing objectives into scalable technical designs, shaping customer journeys across email, SMS, mobile and web. From designing data extensions and automation flows to orchestrating complex engagement strategies, you will ensure every solution is built with performance, scalability and customer impact in mind. You will take ownership of integrations between Marketing Cloud and core platforms such as Sales and Service Cloud, as well as external systems, ensuring seamless data flow and connectivity. Alongside this, you will define governance frameworks, coding standards and best practices to maintain a consistent and secure platform. Acting as a trusted expert, you will guide stakeholders on system capabilities and opportunities, while continuously optimising performance, resolving challenges and ensuring compliance across a global, multi instance environment. What will you need to be successful? Extensive experience leading Salesforce Marketing Cloud architecture, design and delivery within complex, multinational environments Strong technical expertise across Marketing Cloud including SQL, AMPscript, SSJS, Automation Studio and API integrations Proven ability to design scalable data models, customer journeys and integrations across Salesforce and external systems Solid understanding of data architecture, segmentation, identity resolution and data governance principles Experience working in agile delivery environments, guiding teams to deliver high quality, business aligned solutions Strong stakeholder management skills, with the ability to influence, challenge and communicate effectively across technical and business audiences Ability to define and enforce governance standards, ensuring security, compliance and long term platform sustainability Benefits Generous annual bonus Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities Private health and dental plans, Life Assurance and much more Hybrid working model (for most professional roles) Hands on, team customised mentorship. Extra perks: discounts on gyms and fitness clubs and many other employee discounts Inclusion and Belonging Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website ().
12/07/2026
Full time
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to shape the future of digital marketing at a global scale? As a Marketing Cloud Architect, you will play a pivotal role in transforming how we engage with customers through data driven, personalised experiences. Working across regions and functions, this is your opportunity to influence strategy, drive innovation and deliver meaningful impact through cutting edge Salesforce solutions. What will you be doing? In this role, you will operate at the intersection of marketing, data and technology, working closely with commercial stakeholders and CRM teams to bring digital marketing strategies to life. You will translate marketing objectives into scalable technical designs, shaping customer journeys across email, SMS, mobile and web. From designing data extensions and automation flows to orchestrating complex engagement strategies, you will ensure every solution is built with performance, scalability and customer impact in mind. You will take ownership of integrations between Marketing Cloud and core platforms such as Sales and Service Cloud, as well as external systems, ensuring seamless data flow and connectivity. Alongside this, you will define governance frameworks, coding standards and best practices to maintain a consistent and secure platform. Acting as a trusted expert, you will guide stakeholders on system capabilities and opportunities, while continuously optimising performance, resolving challenges and ensuring compliance across a global, multi instance environment. What will you need to be successful? Extensive experience leading Salesforce Marketing Cloud architecture, design and delivery within complex, multinational environments Strong technical expertise across Marketing Cloud including SQL, AMPscript, SSJS, Automation Studio and API integrations Proven ability to design scalable data models, customer journeys and integrations across Salesforce and external systems Solid understanding of data architecture, segmentation, identity resolution and data governance principles Experience working in agile delivery environments, guiding teams to deliver high quality, business aligned solutions Strong stakeholder management skills, with the ability to influence, challenge and communicate effectively across technical and business audiences Ability to define and enforce governance standards, ensuring security, compliance and long term platform sustainability Benefits Generous annual bonus Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities Private health and dental plans, Life Assurance and much more Hybrid working model (for most professional roles) Hands on, team customised mentorship. Extra perks: discounts on gyms and fitness clubs and many other employee discounts Inclusion and Belonging Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website ().
Job Description A Forward Deployed AI Engineer is a production engineer who works embedded inside a client's enterprise, shoulder to shoulder with their teams, to make complex AI platforms work in real, messy organizational environments. You own outcomes: time to value, adoption, reliability, and scalability. Not delivery milestones. Outcomes. The market is beginning to understand what leading technology companies have demonstrated: AI products fail not because the models are weak but because deployment is broken. The gap between a successful AI pilot and an AI capability that scales is bridged by engineers who can translate platform capability into measurable business value inside a real enterprise environment. That is this role. Forward Deployed AI Engineers form the execution spine of our Reinvention Deployment Engineering pods. We are building the largest FDE capability in the services industry. The engineers who join at this stage will define what the role looks like at scale and will have access to the hardest enterprise AI problems in the market across every industry. Key Responsibilities Embed directly with client engineering and business teams to deploy, scale, and operationalize AI platforms-Anthropic, OpenAI, Microsoft, Google, Salesforce, SAP, or Palantir-inside enterprise environments Own production outcomes end to end: time to value, reliability, adoption velocity, and scalability, with business metrics attached-not just delivery milestones Move from ambiguous business problem to working production system through rapid experimentation: days to prototype, weeks to production ready Design and govern AI architectures across the full enterprise stack: identity, data, security, governance, platform layer, and workflow integration Translate technical architecture into business impact for client CTO, CFO, and CISO; shape use case roadmaps, ROI backlogs, and AI adoption strategy Build reusable patterns, playbooks, and accelerators that the client owns after you leave-enabling the client team to run it without you Lead design workshops, proofs of concept, architecture walkthroughs, and code with sessions with client engineering and leadership teams Codify patterns and delivery learnings that scale across engagements and contribute to the growth of the FDE practice Qualification Basic Qualifications Engineering experience with cloud native systems (APIs, microservices, containerization, serverless). Minimum of 1 years of deep expertise in designing and deploying agentic solutions (agents, orchestration, context engineering, RAG, workflows) in production environments. Deep experience with AI platforms-OpenAI, Claude, Vertex AI, plus open source models-including building abstraction layers to manage multi provider pipelines. Substantial experience deploying to production, CI/CD, infrastructure as code (Terraform, Helm), monitoring, and debugging. Demonstrated end to end delivery ownership in a client embedded environment, internal projects, vendor labs, or team only deployments do not qualify. Proven ability to articulate business value: can quantify the impact of deployments in terms a CFO would recognize and act on. Experience presenting to and building trust with senior client stakeholders, CTO, CFO, or CISO level. Non linear profiles are expected and welcomed; assessment is based on demonstrated deployment experience and outcome ownership, not CV pattern matching. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
12/07/2026
Full time
Job Description A Forward Deployed AI Engineer is a production engineer who works embedded inside a client's enterprise, shoulder to shoulder with their teams, to make complex AI platforms work in real, messy organizational environments. You own outcomes: time to value, adoption, reliability, and scalability. Not delivery milestones. Outcomes. The market is beginning to understand what leading technology companies have demonstrated: AI products fail not because the models are weak but because deployment is broken. The gap between a successful AI pilot and an AI capability that scales is bridged by engineers who can translate platform capability into measurable business value inside a real enterprise environment. That is this role. Forward Deployed AI Engineers form the execution spine of our Reinvention Deployment Engineering pods. We are building the largest FDE capability in the services industry. The engineers who join at this stage will define what the role looks like at scale and will have access to the hardest enterprise AI problems in the market across every industry. Key Responsibilities Embed directly with client engineering and business teams to deploy, scale, and operationalize AI platforms-Anthropic, OpenAI, Microsoft, Google, Salesforce, SAP, or Palantir-inside enterprise environments Own production outcomes end to end: time to value, reliability, adoption velocity, and scalability, with business metrics attached-not just delivery milestones Move from ambiguous business problem to working production system through rapid experimentation: days to prototype, weeks to production ready Design and govern AI architectures across the full enterprise stack: identity, data, security, governance, platform layer, and workflow integration Translate technical architecture into business impact for client CTO, CFO, and CISO; shape use case roadmaps, ROI backlogs, and AI adoption strategy Build reusable patterns, playbooks, and accelerators that the client owns after you leave-enabling the client team to run it without you Lead design workshops, proofs of concept, architecture walkthroughs, and code with sessions with client engineering and leadership teams Codify patterns and delivery learnings that scale across engagements and contribute to the growth of the FDE practice Qualification Basic Qualifications Engineering experience with cloud native systems (APIs, microservices, containerization, serverless). Minimum of 1 years of deep expertise in designing and deploying agentic solutions (agents, orchestration, context engineering, RAG, workflows) in production environments. Deep experience with AI platforms-OpenAI, Claude, Vertex AI, plus open source models-including building abstraction layers to manage multi provider pipelines. Substantial experience deploying to production, CI/CD, infrastructure as code (Terraform, Helm), monitoring, and debugging. Demonstrated end to end delivery ownership in a client embedded environment, internal projects, vendor labs, or team only deployments do not qualify. Proven ability to articulate business value: can quantify the impact of deployments in terms a CFO would recognize and act on. Experience presenting to and building trust with senior client stakeholders, CTO, CFO, or CISO level. Non linear profiles are expected and welcomed; assessment is based on demonstrated deployment experience and outcome ownership, not CV pattern matching. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
Job Title Software Engineer II Role Purpose The Salesforce Application Developer supports business process through technology solutions. The purpose of the role is to develop Salesforce software solutions for complex and large scale projects through object and data modelling, database design, programming, quality assurance, and implementation support. Application Developer participates in application standards development and serves as an evangelist for best practices in development. Success Measures Report project/task status to the appropriate Software Engineering Manager on a weekly basis. Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved. Role Responsibilities Develop, customize, and maintain Salesforce CRM. Work on Azure Cloud based solutions to support business applications. Integrate Salesforce with third party applications. Develop system applications to CDW coding standards and quality. Technically manage complex and large scale project efforts in development, maintenance and enhancements of business system applications. Collaborate with other CDW teams to determine the optimal solution architecture to ensure application efficiency, maintainability, and scalability. Collaborate with business teams to develop high level system narratives, and storyboards. Collaborate with cross functional teams to improve system performance and user experience. Participate in system upgrades, patches, and security updates. Knowledge, Skills and Experience Qualifications/ training Bachelor's degree or equivalent practical experience Salesforce - Apex programming, Lightning Components, API integration Azure Cloud - Azure Functions, Logic Apps, Azure DevOps, API Management Programming Languages - Apex, JavaScript, C#, .NET Database Management - SQL Server, Azure SQL, Data Modelling Web Technologies - REST APIs, SOAP, JSON, XML Certifications in Salesforce Platform Developer certification Experience with Agile methodologies and DevOps practices Experience required/ skills 5 years in Salesforce application development Expertise in developing software, demonstrated ability to understand and articulate details and impacts of complex proposed software solutions. Excellent written and verbal communication skills with the ability to effectively communicate with all stakeholders including senior leadership. Preferred Qualifications Demonstrated resourcefulness in the software development process and creative problem solving skills Nice to have: Microsoft Navision (Business Central) - Customization, Extension Development, AL Programming Dynamics 365 - Configuration, PowerApps, Power Automate, and Common Data Service (CDS) Competencies Resourcefulness and Creative Problem Solving - Demonstrates strong resourcefulness and the ability to develop innovative solutions when navigating complex technical challenges, applying sound judgement and creativity to deliver high quality software outcomes. Technical Expertise and Solution Articulation - Exhibits advanced software engineering expertise with the capability to interpret, design, and implement complex technical solutions, clearly articulating their impacts and rationale to both technical and non technical stakeholders. Communication and Stakeholder Engagement - Communicates with clarity and professionalism across all levels of the organisation, effectively conveying technical concepts, collaborating across teams, and engaging senior leadership with concise and meaningful updates. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
12/07/2026
Full time
Job Title Software Engineer II Role Purpose The Salesforce Application Developer supports business process through technology solutions. The purpose of the role is to develop Salesforce software solutions for complex and large scale projects through object and data modelling, database design, programming, quality assurance, and implementation support. Application Developer participates in application standards development and serves as an evangelist for best practices in development. Success Measures Report project/task status to the appropriate Software Engineering Manager on a weekly basis. Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved. Role Responsibilities Develop, customize, and maintain Salesforce CRM. Work on Azure Cloud based solutions to support business applications. Integrate Salesforce with third party applications. Develop system applications to CDW coding standards and quality. Technically manage complex and large scale project efforts in development, maintenance and enhancements of business system applications. Collaborate with other CDW teams to determine the optimal solution architecture to ensure application efficiency, maintainability, and scalability. Collaborate with business teams to develop high level system narratives, and storyboards. Collaborate with cross functional teams to improve system performance and user experience. Participate in system upgrades, patches, and security updates. Knowledge, Skills and Experience Qualifications/ training Bachelor's degree or equivalent practical experience Salesforce - Apex programming, Lightning Components, API integration Azure Cloud - Azure Functions, Logic Apps, Azure DevOps, API Management Programming Languages - Apex, JavaScript, C#, .NET Database Management - SQL Server, Azure SQL, Data Modelling Web Technologies - REST APIs, SOAP, JSON, XML Certifications in Salesforce Platform Developer certification Experience with Agile methodologies and DevOps practices Experience required/ skills 5 years in Salesforce application development Expertise in developing software, demonstrated ability to understand and articulate details and impacts of complex proposed software solutions. Excellent written and verbal communication skills with the ability to effectively communicate with all stakeholders including senior leadership. Preferred Qualifications Demonstrated resourcefulness in the software development process and creative problem solving skills Nice to have: Microsoft Navision (Business Central) - Customization, Extension Development, AL Programming Dynamics 365 - Configuration, PowerApps, Power Automate, and Common Data Service (CDS) Competencies Resourcefulness and Creative Problem Solving - Demonstrates strong resourcefulness and the ability to develop innovative solutions when navigating complex technical challenges, applying sound judgement and creativity to deliver high quality software outcomes. Technical Expertise and Solution Articulation - Exhibits advanced software engineering expertise with the capability to interpret, design, and implement complex technical solutions, clearly articulating their impacts and rationale to both technical and non technical stakeholders. Communication and Stakeholder Engagement - Communicates with clarity and professionalism across all levels of the organisation, effectively conveying technical concepts, collaborating across teams, and engaging senior leadership with concise and meaningful updates. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
. Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to shape the future of CRM at a global scale? As a Salesforce Solutions Architect, you will play a critical role in designing and delivering enterprise level solutions that enable our commercial teams to perform at their best. Working in a highly collaborative, international environment, this is an opportunity to influence strategy, drive innovation and bring meaningful change to how we use technology to support our customers and patients. What will you be doing? In this role, you will sit at the centre of our CRM ecosystem, connecting business needs with technical delivery. You will partner closely with commercial stakeholders to understand their challenges and ambitions, helping to translate these into clear, prioritised requirements and an actionable delivery roadmap. With a strong architectural perspective, you will design scalable and sustainable Salesforce solutions across areas such as customer data, account planning, pipeline management, marketing automation and customer service. You will bring ideas to life through prototyping and proofs of concept, helping stakeholders visualise the future and build confidence in the direction. You will act as a trusted advisor, guiding business leaders through technical decisions and trade offs while ensuring consistency and alignment across regions and functions. Alongside solution design, you will contribute to governance, data modelling and service acceptance, helping to ensure that solutions are robust, integrated and future ready across our global Salesforce platform. What will you need to be successful? Success in this role comes from combining strong technical expertise with the ability to influence, collaborate and lead at an enterprise level. You will be comfortable working in complexity, bringing clarity and structure while driving outcomes that deliver long term value. • Significant experience leading Salesforce architecture and solution design within complex, multinational environments • Deep knowledge of Salesforce core clouds including Sales, Service and Experience, with broader awareness of Marketing, Data or Health Clouds • Proven ability to translate business requirements into scalable, sustainable solutions that align with long term strategy • Strong experience working in agile delivery models, guiding development teams and ensuring high quality outcomes • Ability to operate as a global lead, driving alignment across cross functional and cross regional teams • Excellent stakeholder management skills, with the confidence to challenge, influence and communicate complex ideas clearly • Strong understanding of data modelling, governance and end to end solution architecture principles Life. Unlimited We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging - Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website ( ). Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts. Stay connected by joining our Talent Community . We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.
12/07/2026
Full time
. Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to shape the future of CRM at a global scale? As a Salesforce Solutions Architect, you will play a critical role in designing and delivering enterprise level solutions that enable our commercial teams to perform at their best. Working in a highly collaborative, international environment, this is an opportunity to influence strategy, drive innovation and bring meaningful change to how we use technology to support our customers and patients. What will you be doing? In this role, you will sit at the centre of our CRM ecosystem, connecting business needs with technical delivery. You will partner closely with commercial stakeholders to understand their challenges and ambitions, helping to translate these into clear, prioritised requirements and an actionable delivery roadmap. With a strong architectural perspective, you will design scalable and sustainable Salesforce solutions across areas such as customer data, account planning, pipeline management, marketing automation and customer service. You will bring ideas to life through prototyping and proofs of concept, helping stakeholders visualise the future and build confidence in the direction. You will act as a trusted advisor, guiding business leaders through technical decisions and trade offs while ensuring consistency and alignment across regions and functions. Alongside solution design, you will contribute to governance, data modelling and service acceptance, helping to ensure that solutions are robust, integrated and future ready across our global Salesforce platform. What will you need to be successful? Success in this role comes from combining strong technical expertise with the ability to influence, collaborate and lead at an enterprise level. You will be comfortable working in complexity, bringing clarity and structure while driving outcomes that deliver long term value. • Significant experience leading Salesforce architecture and solution design within complex, multinational environments • Deep knowledge of Salesforce core clouds including Sales, Service and Experience, with broader awareness of Marketing, Data or Health Clouds • Proven ability to translate business requirements into scalable, sustainable solutions that align with long term strategy • Strong experience working in agile delivery models, guiding development teams and ensuring high quality outcomes • Ability to operate as a global lead, driving alignment across cross functional and cross regional teams • Excellent stakeholder management skills, with the confidence to challenge, influence and communicate complex ideas clearly • Strong understanding of data modelling, governance and end to end solution architecture principles Life. Unlimited We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging - Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about Employee Inclusion Groups on our website ( ). Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts. Stay connected by joining our Talent Community . We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.
Lead Commercial Data Scientist - Dow Jones Energy We are seeking a Senior Commercial Data Scientist to lead the creation, development, and deployment of predictive intelligence models that power the commercial strategy for Dow Jones Energy. In this specialized, highly commercial role, you will move beyond standard data insights to build production grade machine learning algorithms that tell our global sales teams exactly who to call, when to call them, what product to pitch, and at what price. You will sit directly alongside Global Sales Directors, Account Executives, and Revenue Operations leaders, transforming complex client usage data and market signals into a highly automated, hyper targeted sales pipeline engine. In This Role, You Will Sales Acceleration & Predictive Pipeline Modeling Build and productionise predictive deal scoring models that analyze historical win rates, engagement data, and market triggers to rank inbound leads for and white space opportunities for Sales. Develop "Next Best Action" recommendation algorithms integrated directly into Salesforce, providing Account Executives with automated, real time prompts for the highest value upsell and cross sell angles. Architect automated account health dashboards that translate complex institutional API and software usage patterns into scannable sales alerts, flagging high risk client contraction or accounts primed for expansion. Engineer white space & TAM analysis models to systematically audit the global commodity market, identifying untapped logos and potential enterprise customers currently missing from our pipeline. Pricing Algorithm Optimization & Revenue Defense Design dynamic price elasticity and optimization models that simulate client price tolerance across various customer segments to maximize ARR during annual renewals. Develop contract value simulation matrices that arm Account Executives with data backed parameters for high stakes enterprise negotiations, protecting pricing boundaries. Quantify the specific commercial revenue upside of raw feature updates or new energy index methodologies, telling product and sales leaders exactly how to monetize new data assets. Cross Functional Sales Enablement & Engineering Partner directly with Sales/Revenue Operations and Data Engineering to build, maintain, and clean automated sales data pipelines within cloud environments (e.g., Snowflake, Databricks). Translate highly intricate mathematical models into intuitive, low jargon dashboards, training global commercial teams to trust and execute on data driven sales leads. Establish rigorous data quality loops ensuring that automated alerts pushed to the sales floor are completely accurate and actionable, directly maintaining trust in internal forecasting tools. You Have Education : Master's or Ph.D. in Data Science, Quantitative Finance, Statistics, Economics, Business Analytics, or a closely related quantitative field. Experience : 5+ years of practical data science experience, with a heavy emphasis on sales intelligence, revenue analytics, or go to market data science inside a B2B SaaS, FinTech, or Price Reporting Agency (PRA) setting. Technical Stack : Advanced mastery of Python or R, production grade SQL, and deep experience linking machine learning workflows to Salesforce CRM via automated APIs. Methodology Expertise : Proven skill in supervised classification (lead scoring), predictive churn forecasting, customer segmentation (clustering), and value based price optimization modeling. Domain Knowledge : High comfort with the enterprise sales funnel (pipelines, conversion rates, ARR, net revenue retention) alongside an interest in physical energy and chemical supply chains. Success Profile Sales First Mindset : Driven by the thrill of closed deals and absolute pipeline growth, seeing math as the ultimate tool to unlock hidden commercial revenue. Elite Communicator & Collaborator : Able to collaborate effectively in a matrix environment and to stand in front of a global sales floor or senior revenue executives and explain advanced data science models using simple, highly motivating language. Fast Paced Operator : Comfortable deploying iterations quickly, prioritizing rapid sales enablement wins without sacrificing the absolute integrity of the underlying code. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
12/07/2026
Full time
Lead Commercial Data Scientist - Dow Jones Energy We are seeking a Senior Commercial Data Scientist to lead the creation, development, and deployment of predictive intelligence models that power the commercial strategy for Dow Jones Energy. In this specialized, highly commercial role, you will move beyond standard data insights to build production grade machine learning algorithms that tell our global sales teams exactly who to call, when to call them, what product to pitch, and at what price. You will sit directly alongside Global Sales Directors, Account Executives, and Revenue Operations leaders, transforming complex client usage data and market signals into a highly automated, hyper targeted sales pipeline engine. In This Role, You Will Sales Acceleration & Predictive Pipeline Modeling Build and productionise predictive deal scoring models that analyze historical win rates, engagement data, and market triggers to rank inbound leads for and white space opportunities for Sales. Develop "Next Best Action" recommendation algorithms integrated directly into Salesforce, providing Account Executives with automated, real time prompts for the highest value upsell and cross sell angles. Architect automated account health dashboards that translate complex institutional API and software usage patterns into scannable sales alerts, flagging high risk client contraction or accounts primed for expansion. Engineer white space & TAM analysis models to systematically audit the global commodity market, identifying untapped logos and potential enterprise customers currently missing from our pipeline. Pricing Algorithm Optimization & Revenue Defense Design dynamic price elasticity and optimization models that simulate client price tolerance across various customer segments to maximize ARR during annual renewals. Develop contract value simulation matrices that arm Account Executives with data backed parameters for high stakes enterprise negotiations, protecting pricing boundaries. Quantify the specific commercial revenue upside of raw feature updates or new energy index methodologies, telling product and sales leaders exactly how to monetize new data assets. Cross Functional Sales Enablement & Engineering Partner directly with Sales/Revenue Operations and Data Engineering to build, maintain, and clean automated sales data pipelines within cloud environments (e.g., Snowflake, Databricks). Translate highly intricate mathematical models into intuitive, low jargon dashboards, training global commercial teams to trust and execute on data driven sales leads. Establish rigorous data quality loops ensuring that automated alerts pushed to the sales floor are completely accurate and actionable, directly maintaining trust in internal forecasting tools. You Have Education : Master's or Ph.D. in Data Science, Quantitative Finance, Statistics, Economics, Business Analytics, or a closely related quantitative field. Experience : 5+ years of practical data science experience, with a heavy emphasis on sales intelligence, revenue analytics, or go to market data science inside a B2B SaaS, FinTech, or Price Reporting Agency (PRA) setting. Technical Stack : Advanced mastery of Python or R, production grade SQL, and deep experience linking machine learning workflows to Salesforce CRM via automated APIs. Methodology Expertise : Proven skill in supervised classification (lead scoring), predictive churn forecasting, customer segmentation (clustering), and value based price optimization modeling. Domain Knowledge : High comfort with the enterprise sales funnel (pipelines, conversion rates, ARR, net revenue retention) alongside an interest in physical energy and chemical supply chains. Success Profile Sales First Mindset : Driven by the thrill of closed deals and absolute pipeline growth, seeing math as the ultimate tool to unlock hidden commercial revenue. Elite Communicator & Collaborator : Able to collaborate effectively in a matrix environment and to stand in front of a global sales floor or senior revenue executives and explain advanced data science models using simple, highly motivating language. Fast Paced Operator : Comfortable deploying iterations quickly, prioritizing rapid sales enablement wins without sacrificing the absolute integrity of the underlying code. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
12/07/2026
Full time
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
