IT Support Technician - Training Course

About the opportunity

Start your career in IT without the jargon.

Netcom Training s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services.

If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now.

Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test.

Complete the training and secure a guaranteed interview to kickstart your career

Course Details

• Start Dates: 09/03
• Duration: 16 weeks
• Schedule: Mon-Thurs 6-9pm
• Format: Online, practical workshops
• Qualification: NCFE Accredited Level 3 Certificate (includes UCAS points)

What you ll learn

You will develop a robust technical skillset across six job-ready modules:

• IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems.
• Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
• Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments.
• Data Management: Source, cleanse, and analyse data to present actionable insights.
• Digital Transformation: Explore Agile project management and how to support digital change.
• Sector Skills: Understand IT policies, legislation, and industry structure.

Career Pathway

Successful participants are guaranteed an interview with our network of partners.

Potential Roles:

• IT Support Technician
• Cloud Support Assistant
• Junior Network Engineer
• Service Desk Analyst

Eligibility

This is a government-funded opportunity. To apply, you must:

• Live in Greater Manchester (GMCA region).
• Be aged 19 or over.
• Have lived in the UK/EU for a minimum of 3 years.
• Earn below the gross annual wage cap.
• Prerequisites: Basic IT skills are required.

Cost

This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview.

provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.