Service Desk Analyst (SC CLEARED)- 6-Month Contract (Inside IR35) - Warrington Contracting role based in Warrington for a client requiring active SC clearance. You will serve as the first point of contact for all IT-related support across the designated account, resolving technical issues ranging from routine requests to complex multi-system problems within agreed SLAs, on a 24×7 shift basis. Key Responsibilities: Act as single point of contact for calls, chat, portal, and email from staff regarding IT issues Log all customer contacts and take ownership of incidents through to resolution Key incidents between client and partner ticketing systems Troubleshoot hardware (desktops, laptops, printers, phones) and software/application issues Install applications and reset passwords across enterprise systems Escalate unresolved calls to application and infrastructure support teams Monitor infrastructure alerts and respond within defined timescales Coordinate end-to-end printer incident closures within SLA What You Will Ideally Bring: Active SC clearance - mandatory, non-negotiable; applications without current SC clearance will not be considered Previous Service Desk or IT infrastructure support experience Hands-on troubleshooting ability across hardware and software in a client-facing environment Working knowledge of ITSM tools, MS Office suite, and unified communications platforms Contract Details: Duration: 6 months (with potential extension) Day Rate: Market Rate - Likely around £220 per day (Inside IR35) Location: Warrington Start Date: ASAP
28/05/2026
Contractor
Service Desk Analyst (SC CLEARED)- 6-Month Contract (Inside IR35) - Warrington Contracting role based in Warrington for a client requiring active SC clearance. You will serve as the first point of contact for all IT-related support across the designated account, resolving technical issues ranging from routine requests to complex multi-system problems within agreed SLAs, on a 24×7 shift basis. Key Responsibilities: Act as single point of contact for calls, chat, portal, and email from staff regarding IT issues Log all customer contacts and take ownership of incidents through to resolution Key incidents between client and partner ticketing systems Troubleshoot hardware (desktops, laptops, printers, phones) and software/application issues Install applications and reset passwords across enterprise systems Escalate unresolved calls to application and infrastructure support teams Monitor infrastructure alerts and respond within defined timescales Coordinate end-to-end printer incident closures within SLA What You Will Ideally Bring: Active SC clearance - mandatory, non-negotiable; applications without current SC clearance will not be considered Previous Service Desk or IT infrastructure support experience Hands-on troubleshooting ability across hardware and software in a client-facing environment Working knowledge of ITSM tools, MS Office suite, and unified communications platforms Contract Details: Duration: 6 months (with potential extension) Day Rate: Market Rate - Likely around £220 per day (Inside IR35) Location: Warrington Start Date: ASAP
Job Description OneSchool Global UK has an exciting opportunity for an IT Support Analyst to join our busy and collaborative IT team, providing technical support to 23 campuses across the UK and our Regional Support Office. This is a varied, hands on role where no two days are the same. Working as part of a supportive team of IT professionals, you will deliver fast, efficient and customer focused support across a wide range of systems, devices and technologies, ensuring colleagues and students have the tools they need to succeed. This role is based at our Regional Support Office in Warwick five days per week, providing both remote and face to face support as part of the UK IT Helpdesk, with occasional visits to campuses to support hardware, classroom technology and local IT needs. About You Enjoy troubleshooting and resolving technical issues, explaining solutions clearly to non technical users. Be highly organised, able to manage multiple support requests and priorities effectively. Take ownership of incidents through to resolution, ensuring users feel supported and informed. Work well both independently and as part of a collaborative team. Be adaptable and comfortable working across a broad range of technologies and environments. Demonstrate professionalism, integrity and a commitment to safeguarding and data protection. Experience working in an IT Support Analyst or similar customer facing IT support role. Strong knowledge of Microsoft operating systems and Microsoft 365 administration tools including Azure AD, Intune and Exchange. We Offer A competitive salary, staff laptop, free breakfast and lunches and on site free parking. 25 days annual leave plus statutory bank holidays. Workplace pension scheme and staff referral scheme. Collaborate with fellow OSG educators across the UK and around the world. High quality, technology empowered learning environments. Strong career advancement opportunities. About OSG OneSchool Global is one of the world's largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland. Key Responsibilities Provide responsive technical support to campuses and the Regional Support Office via remote tools, phone, email and service tickets. Diagnose, troubleshoot and resolve hardware, software and system issues across Windows devices, peripherals and classroom technology. Manage incidents and requests through the IT service management platform, ensuring timely resolution and clear communication. Install, configure and support end user devices and software, including laptops, desktops and AV equipment. Administer Microsoft 365 services, including Azure AD, Intune and Exchange. Support onboarding and off boarding processes, including account setup, device preparation and access management. Assist with software deployment, device lifecycle management and routine maintenance tasks. Provide occasional on site support for classroom technology, AV systems, printers and network connectivity. Contribute to IT documentation, knowledge base articles and continuous service improvement initiatives. Support IT projects and system upgrades as required. Safeguarding and Safer Recruitment OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment.
28/05/2026
Full time
Job Description OneSchool Global UK has an exciting opportunity for an IT Support Analyst to join our busy and collaborative IT team, providing technical support to 23 campuses across the UK and our Regional Support Office. This is a varied, hands on role where no two days are the same. Working as part of a supportive team of IT professionals, you will deliver fast, efficient and customer focused support across a wide range of systems, devices and technologies, ensuring colleagues and students have the tools they need to succeed. This role is based at our Regional Support Office in Warwick five days per week, providing both remote and face to face support as part of the UK IT Helpdesk, with occasional visits to campuses to support hardware, classroom technology and local IT needs. About You Enjoy troubleshooting and resolving technical issues, explaining solutions clearly to non technical users. Be highly organised, able to manage multiple support requests and priorities effectively. Take ownership of incidents through to resolution, ensuring users feel supported and informed. Work well both independently and as part of a collaborative team. Be adaptable and comfortable working across a broad range of technologies and environments. Demonstrate professionalism, integrity and a commitment to safeguarding and data protection. Experience working in an IT Support Analyst or similar customer facing IT support role. Strong knowledge of Microsoft operating systems and Microsoft 365 administration tools including Azure AD, Intune and Exchange. We Offer A competitive salary, staff laptop, free breakfast and lunches and on site free parking. 25 days annual leave plus statutory bank holidays. Workplace pension scheme and staff referral scheme. Collaborate with fellow OSG educators across the UK and around the world. High quality, technology empowered learning environments. Strong career advancement opportunities. About OSG OneSchool Global is one of the world's largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland. Key Responsibilities Provide responsive technical support to campuses and the Regional Support Office via remote tools, phone, email and service tickets. Diagnose, troubleshoot and resolve hardware, software and system issues across Windows devices, peripherals and classroom technology. Manage incidents and requests through the IT service management platform, ensuring timely resolution and clear communication. Install, configure and support end user devices and software, including laptops, desktops and AV equipment. Administer Microsoft 365 services, including Azure AD, Intune and Exchange. Support onboarding and off boarding processes, including account setup, device preparation and access management. Assist with software deployment, device lifecycle management and routine maintenance tasks. Provide occasional on site support for classroom technology, AV systems, printers and network connectivity. Contribute to IT documentation, knowledge base articles and continuous service improvement initiatives. Support IT projects and system upgrades as required. Safeguarding and Safer Recruitment OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment.
Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests. Responsibilities for the Service Desk Analyst: Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshooting Build, deploy, manage and asset-track all hardware devices across the estate Create, administer and maintain corporate accounts for joiners, movers and leavers Collaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processes Essential Skills for the Service Desk Analyst: Active SC clearance Experience working within a Service Desk or IT support environment Strong customer service orientation with the ability to communicate clearly and confidently Ability to take ownership of issues and drive them through to resolution Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst
28/05/2026
Full time
Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests. Responsibilities for the Service Desk Analyst: Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshooting Build, deploy, manage and asset-track all hardware devices across the estate Create, administer and maintain corporate accounts for joiners, movers and leavers Collaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processes Essential Skills for the Service Desk Analyst: Active SC clearance Experience working within a Service Desk or IT support environment Strong customer service orientation with the ability to communicate clearly and confidently Ability to take ownership of issues and drive them through to resolution Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst
Company Information A well established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities Act as the first point of contact for IT incidents and service requests, managing tickets end to end within an ITSM system Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management Manage joiners, leavers, and internal role changes, ensuring secure and efficient access provisioning Install, configure, and maintain IT hardware and software in line with internal standards Monitor systems and respond to security alerts, supporting MFA, endpoint compliance, and access controls Work closely with senior IT staff, gaining exposure to networking, infrastructure, and wider technical decision making Contribute to IT projects such as system upgrades, migrations, hardware refresh programmes, and security improvements Support internal processes aligned with ISO 27001, collaborating with departments such as HR, Finance, and Compliance Assist with ongoing service improvement, problem management, and documentation Service Desk Analyst - Skills and Experience Minimum of two years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business Proven ability to prioritise workload and manage multiple issues effectively in a fast paced environment Proactive and customer focused mindset, with a strong sense of ownership and accountability Solid organisational skills and attention to detail GCSEs (or equivalent) in Maths and English at grade 4/C or above Willingness and ability to travel between sites when required Desirable Skills Experience with Microsoft 365 administration, endpoint management, and device management tools (RMM/MDM) Understanding of networking and security fundamentals (e.g. subnets, VLANs, firewalls) Exposure to scripting or automation tools such as PowerShell Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning Analytical mindset with strong attention to detail Collaborative team player with a calm and professional approach In Return? Salary: £25,000 - £30,000 Hybrid and flexible working Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown CPD opportunities Regular salary reviews Competitive Company Pension Scheme Health cash plan scheme Professional membership support Family policies Great office team building events and fully expensed seasonal social events On site parking facilities Season Ticket Loan (if applicable) Death in service benefit Early Finish incentives when the Practice targets are hit Additional leave allocated for volunteering (up to 2 days)
28/05/2026
Full time
Company Information A well established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities Act as the first point of contact for IT incidents and service requests, managing tickets end to end within an ITSM system Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management Manage joiners, leavers, and internal role changes, ensuring secure and efficient access provisioning Install, configure, and maintain IT hardware and software in line with internal standards Monitor systems and respond to security alerts, supporting MFA, endpoint compliance, and access controls Work closely with senior IT staff, gaining exposure to networking, infrastructure, and wider technical decision making Contribute to IT projects such as system upgrades, migrations, hardware refresh programmes, and security improvements Support internal processes aligned with ISO 27001, collaborating with departments such as HR, Finance, and Compliance Assist with ongoing service improvement, problem management, and documentation Service Desk Analyst - Skills and Experience Minimum of two years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business Proven ability to prioritise workload and manage multiple issues effectively in a fast paced environment Proactive and customer focused mindset, with a strong sense of ownership and accountability Solid organisational skills and attention to detail GCSEs (or equivalent) in Maths and English at grade 4/C or above Willingness and ability to travel between sites when required Desirable Skills Experience with Microsoft 365 administration, endpoint management, and device management tools (RMM/MDM) Understanding of networking and security fundamentals (e.g. subnets, VLANs, firewalls) Exposure to scripting or automation tools such as PowerShell Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning Analytical mindset with strong attention to detail Collaborative team player with a calm and professional approach In Return? Salary: £25,000 - £30,000 Hybrid and flexible working Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown CPD opportunities Regular salary reviews Competitive Company Pension Scheme Health cash plan scheme Professional membership support Family policies Great office team building events and fully expensed seasonal social events On site parking facilities Season Ticket Loan (if applicable) Death in service benefit Early Finish incentives when the Practice targets are hit Additional leave allocated for volunteering (up to 2 days)
London# Automation Test LeadWe work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.' Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for a Automation Test Lead to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Design and implement effective automation test strategies and frameworks aligned with business goals. Experience creating or adapting automation frameworks Lead the development and maintenance of automated test solutions using tools such as Selenium Playwright, WebDriver, Tricentis Tosca, or Keysight EggPlant. Collaborate with cross-functional teams including developers, testers, analysts, and architects to ensure quality is embedded throughout the SDLC. Guide teams in BDD practices using tools like Cucumber or SpecFlow. Manage and version control test assets using GIT and integrate them into CI/CD pipelines (e.g., Jenkins, Azure DevOps). Experience creating or adapting automation frameworks Strong communication and stakeholder management skills. Proven ability to lead teams and influence without authority. Strategic mindset with the ability to align testing efforts with business objectives. Engage with stakeholders at all levels to communicate test strategies, progress, and outcomes effectively. Exposure to testing systems using AI technologies Contribute to the evolution of testing practices in Agile, DevOps, and Waterfall environments.You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Proficiency in at least one OOP language (Java, Python, C#). Hands-on experience with functional and automation testing across web, API, and mobile platforms. Familiarity with test management tools (Jira, TFS, ALM). Experience with Postman, Ready API, Soap UI for API testing. ISTQB Foundation certification (or willingness to obtain it with company support). Experience in continuous testing and test optimization in CI/CD environments. Strong communication and stakeholder management skills. Strategic mindset with the ability to align testing efforts with business objectives.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more.You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.LocationLondonExperience levelExperienced Professionals
28/05/2026
Full time
London# Automation Test LeadWe work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.' Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for a Automation Test Lead to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Design and implement effective automation test strategies and frameworks aligned with business goals. Experience creating or adapting automation frameworks Lead the development and maintenance of automated test solutions using tools such as Selenium Playwright, WebDriver, Tricentis Tosca, or Keysight EggPlant. Collaborate with cross-functional teams including developers, testers, analysts, and architects to ensure quality is embedded throughout the SDLC. Guide teams in BDD practices using tools like Cucumber or SpecFlow. Manage and version control test assets using GIT and integrate them into CI/CD pipelines (e.g., Jenkins, Azure DevOps). Experience creating or adapting automation frameworks Strong communication and stakeholder management skills. Proven ability to lead teams and influence without authority. Strategic mindset with the ability to align testing efforts with business objectives. Engage with stakeholders at all levels to communicate test strategies, progress, and outcomes effectively. Exposure to testing systems using AI technologies Contribute to the evolution of testing practices in Agile, DevOps, and Waterfall environments.You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Proficiency in at least one OOP language (Java, Python, C#). Hands-on experience with functional and automation testing across web, API, and mobile platforms. Familiarity with test management tools (Jira, TFS, ALM). Experience with Postman, Ready API, Soap UI for API testing. ISTQB Foundation certification (or willingness to obtain it with company support). Experience in continuous testing and test optimization in CI/CD environments. Strong communication and stakeholder management skills. Strategic mindset with the ability to align testing efforts with business objectives.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more.You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.LocationLondonExperience levelExperienced Professionals
The NHS is seeking a Service Desk Analyst in Portsmouth to provide first-line IT support. Key responsibilities include managing IT service requests, logging incidents, and assisting with user account management. Candidates should have an ITIL Foundation Certificate, strong communication skills, and a working knowledge of Windows OS and Office 365. Benefits include on-site amenities such as a nursery and wellness center. The position is full-time at NHS Band 3 salary range of £25,760-£27,476 per annum.
28/05/2026
Full time
The NHS is seeking a Service Desk Analyst in Portsmouth to provide first-line IT support. Key responsibilities include managing IT service requests, logging incidents, and assisting with user account management. Candidates should have an ITIL Foundation Certificate, strong communication skills, and a working knowledge of Windows OS and Office 365. Benefits include on-site amenities such as a nursery and wellness center. The position is full-time at NHS Band 3 salary range of £25,760-£27,476 per annum.
Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests. Responsibilities for the Service Desk Analyst: Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshooting Build, deploy, manage and asset-track all hardware devices across the estate Create, administer and maintain corporate accounts for joiners, movers and leavers Collaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processes Essential Skills for the Service Desk Analyst: Active SC clearance Experience working within a Service Desk or IT support environment Strong customer service orientation with the ability to communicate clearly and confidently Ability to take ownership of issues and drive them through to resolution Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst
28/05/2026
Full time
Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service Desk Analyst role is ideal for someone who thrives in a user-facing environment, takes ownership of issues, and acts as a trusted first point of contact for technical support and service requests. Responsibilities for the Service Desk Analyst: Provide first and second line support for all IT queries, acting as the initial point of contact for a wide and varied user base Process incidents and service requests, ensuring all tickets are logged, prioritised and resolved within agreed SLAs Support users across laptop devices (Windows and macOS), smartphones (Android and iOS), VoIP systems and Google Cloud workplace tools Rotate between phone support, ticket resolution and Tech Hub-based user support, including hands-on device builds and troubleshooting Build, deploy, manage and asset-track all hardware devices across the estate Create, administer and maintain corporate accounts for joiners, movers and leavers Collaborate with colleagues across the technology function to deliver efficient, well-documented and continuously improving service processes Essential Skills for the Service Desk Analyst: Active SC clearance Experience working within a Service Desk or IT support environment Strong customer service orientation with the ability to communicate clearly and confidently Ability to take ownership of issues and drive them through to resolution Comfortable explaining technical concepts to both technical and non-technical audiences Strong problem-solving and troubleshooting capability Desirable Skills for the Service Desk Analyst: ITIL qualification or experience in an ITIL-aligned environment Experience or knowledge of Google Workspace Experience or knowledge of macOS If you are an experienced Service Desk Analyst looking for a contract supporting a meaningful public sector mission, please apply in the immediate instance. Service Desk Analyst, Deskside Analyst, Deskside Engineer, Desktop Support Analyst, 1st/2nd Line Analyst
An established IT services provider in Colchester is seeking a Service Desk Analyst to join its IT team. The role is crucial for maintaining IT services and involves providing first-line support for incidents and service requests. Ideal candidates will have a minimum of two years' experience in IT support, strong troubleshooting skills, and the ability to manage multiple issues effectively. The company offers a hybrid working arrangement, competitive salary, and numerous benefits including 25 days holiday and ongoing professional development.
28/05/2026
Full time
An established IT services provider in Colchester is seeking a Service Desk Analyst to join its IT team. The role is crucial for maintaining IT services and involves providing first-line support for incidents and service requests. Ideal candidates will have a minimum of two years' experience in IT support, strong troubleshooting skills, and the ability to manage multiple issues effectively. The company offers a hybrid working arrangement, competitive salary, and numerous benefits including 25 days holiday and ongoing professional development.
Service Desk Analyst Closing date: 31 May 2026 NHS Band 3 Salary: £25,760-£27,476 per annum Hours per week: 37.5 (full time) Location: Block 4000, Lakeside, North Harbour, Portsmouth PO6 3EN Responsibilities Provide first line support for IT service users, managing incidents, requests and service inquiries and resolving as many as possible at first contact in line with agreed service level agreements. Duties include: Act as the single point of contact for all IT service users, logging queries and incidents. Document all support interactions accurately to aid troubleshooting and resolution. Assist with user account management tasks, including provisioning, access permissions and maintenance. Use technical skills and expertise to resolve IT issues via telephone or remote support, escalating to second line staff when necessary. Contribute to a team that supports a wide range of IT systems. Provide excellent customer service and a positive experience for service users. Route service requests, such as changes and procurements, to the correct support group. Maintain knowledge of current service level agreements and processes. Advise users on best practice for storage and electronic documents. Perform administrative tasks, including inventory surveys and asset register updates. Qualifications ITIL Foundation Certificate. Experience Demonstrable communication and customer service skills. Working knowledge of Windows operating systems and Office 365. Experience providing IT service desk or first line IT support, preferably with PC applications. Experience using remote support software. Knowledge of Active Directory. Skills and Knowledge Strong customer service and communication skills. Initiative to investigate and resolve problems. Excellent interpersonal and explanatory skills with a wide range of users. Friendly telephone manner. Ability to remain calm with difficult users. Benefits On site nursery, beach hut, wellness centre (gym and swimming pool), and staff networks for LGBTQ, Race Equality, Disability. Opportunities for awards ceremonies and recognition. Employer Portsmouth Hospitals University NHS Trust Corporate Hub - Block 4000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN
28/05/2026
Full time
Service Desk Analyst Closing date: 31 May 2026 NHS Band 3 Salary: £25,760-£27,476 per annum Hours per week: 37.5 (full time) Location: Block 4000, Lakeside, North Harbour, Portsmouth PO6 3EN Responsibilities Provide first line support for IT service users, managing incidents, requests and service inquiries and resolving as many as possible at first contact in line with agreed service level agreements. Duties include: Act as the single point of contact for all IT service users, logging queries and incidents. Document all support interactions accurately to aid troubleshooting and resolution. Assist with user account management tasks, including provisioning, access permissions and maintenance. Use technical skills and expertise to resolve IT issues via telephone or remote support, escalating to second line staff when necessary. Contribute to a team that supports a wide range of IT systems. Provide excellent customer service and a positive experience for service users. Route service requests, such as changes and procurements, to the correct support group. Maintain knowledge of current service level agreements and processes. Advise users on best practice for storage and electronic documents. Perform administrative tasks, including inventory surveys and asset register updates. Qualifications ITIL Foundation Certificate. Experience Demonstrable communication and customer service skills. Working knowledge of Windows operating systems and Office 365. Experience providing IT service desk or first line IT support, preferably with PC applications. Experience using remote support software. Knowledge of Active Directory. Skills and Knowledge Strong customer service and communication skills. Initiative to investigate and resolve problems. Excellent interpersonal and explanatory skills with a wide range of users. Friendly telephone manner. Ability to remain calm with difficult users. Benefits On site nursery, beach hut, wellness centre (gym and swimming pool), and staff networks for LGBTQ, Race Equality, Disability. Opportunities for awards ceremonies and recognition. Employer Portsmouth Hospitals University NHS Trust Corporate Hub - Block 4000, Lakeside North Harbour, Western Road, Portsmouth PO6 3EN
Toyota Financial Services, KINTO and KINTO JOIN
Epsom, Surrey
The role in a nutshell To provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. To complete projects on time, within scope and to budget. About the Department The Business Technology Solutions (BTS) department is responsible for delivering end to end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations. They look after both TFSUK and KINTO UK. The mission of BTS is to Give, Guide and Guard. What you'll be doing Work closely with other members of the team to ensure the technology, security policies and procedures are in place to safeguard the business. Manage day to day operational cyber security tasks to maintain optimum business security. Develop, maintain, and support the organisation's IT security systems including managing next generation firewalls, IPS, security SIEM tools, Endpoint and security devices or services, responding to security incidents and analysing security breaches. Develop, maintain, and support the organisation's network including managing all Layer2/3 devices, LAN, WAN, Internet, B2B connections, RAS, NLB, Wi Fi ensuring they support the business goals and infrastructure. Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations for fixes, and implementing those fixes where applicable. Working on cyber security projects or those that require security input, including the rollout of new security measures across the business. Monitor SIEM tools and data feeds for threats and take appropriate action when required. Install and operate firewall and data encryption software to protect sensitive business information. Support the technical implementation of ongoing security requirements, including access control and technical audits. Ongoing assessment of risk and reporting to line manager allowing him to make informed decisions regarding cyber security. Analyse and identify potential threats to fine tune the existing security monitoring platforms. Create, maintain, and review security policies and controls across the business, in line with business needs. Manage, update, and resolve incidents or service requests, in adherence to all applicable Service Level Agreements. Research current and developing cyber security products and standards. Deploy patches to security devices in a timely manner and ensure any detected vulnerabilities are fixed to ensure high levels of security are maintained. Perform daily monitoring of security estate to ensure there is no unplanned downtime, breaches of security or network vulnerabilities. Create, maintain, and adhere to operational policies, procedures, and standards to effectively support the operational business. Create and maintain system documentation including documentation sufficient for someone else to cover in your absence. Participate in the development, testing and maintenance of disaster recovery and business continuity plans. Recommend, develop, and implement system solutions through analysis of business requirements and new developments in technology. Effectively manage small works requests in line with defined procedures. Liaise with 3rd party company representatives to ensure that satisfactory support, supply, and maintenance services are provided. Provide specialised technical assistance in the planning and development of new projects and systems. Ensure that IT equipment inventory information is entered and maintained. How you could stretch this role Demonstrate a flexible approach to working hours and travel, and work closely with other members of IT, to meet with support and project deadlines. Participate in IT Strategy reviews as required. Suggest improvements to the department's processes and procedures (where appropriate), encouraging a work culture of continuous improvement. Involvement in ad hoc projects. Support, coach and assist other team members and advise on new preventative measures and fixes. Communicate with other teams to resolve escalated issues quickly and efficiently. Identify any potential problem areas and devise methods of prevention. Ensure housekeeping and maintenance routines are executed when required. Please be advised that shortlisting will take place from the 12th May 2026. Key Experience & Skills Essential Experience Palo Alto Firewalls and all associated NG services. Endpoint detection and remediation. Proven track record in Cyber security and understanding of cyber security analysis, tools and software. Experience of implementing, supporting and developing L2/3 network infrastructure. Qualys Vulnerability Management. Aruba Wifi. L2/3 switching - Cisco Nexus. Network Load balancing. Penetration Testing (3rd Party). Incident management. Data Security. Attributes & Behaviours Good time management and organisational skills. Strong written and verbal communication, including confidence in presenting. Self motivated and proactive worker. Keen attention to detail. Able to work effectively with all levels of staff and external partners. Professional attitude and motivation by producing quality results. Methodical and structured approach to work. Benefits Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Access to attractive car schemes for you (& your family) for Toyota & Lexus cars. Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). Generous annual leave of 25 days which increases with service and holiday purchase option. Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service. Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services. Employee Assistance Program. Eye tests. Onsite gym, Sports and Social Club, & flu jabs to keep you healthy. Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion. Dress for your day policy to make you feel comfortable at work. Eco HQ, free parking & restaurant. Two volunteering days per year. Reward gateway voucher discounts. Flexible working scheme and we welcome flexible working conversations at interview. Regular 121s with your manager, a personal development review (PReview) each quarter. A wide range of learning & development opportunities including Linked In Learning courses. £250 contribution towards you learning something new outside of work. Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun! Recruitment Process & EEO Statement At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer. We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application. When it comes to recruitment, please let us know if we can adjust our process to meet your accessibility needs. Some examples of how we might be able to help are listed below: Providing a copy of interview questions before the interview. Organising a time and location that best suits you. Allowing additional time for the assessment and interview. We are happy to review any adjustment on a case by case basis to support you to be your best self.
28/05/2026
Full time
The role in a nutshell To provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. To complete projects on time, within scope and to budget. About the Department The Business Technology Solutions (BTS) department is responsible for delivering end to end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations. They look after both TFSUK and KINTO UK. The mission of BTS is to Give, Guide and Guard. What you'll be doing Work closely with other members of the team to ensure the technology, security policies and procedures are in place to safeguard the business. Manage day to day operational cyber security tasks to maintain optimum business security. Develop, maintain, and support the organisation's IT security systems including managing next generation firewalls, IPS, security SIEM tools, Endpoint and security devices or services, responding to security incidents and analysing security breaches. Develop, maintain, and support the organisation's network including managing all Layer2/3 devices, LAN, WAN, Internet, B2B connections, RAS, NLB, Wi Fi ensuring they support the business goals and infrastructure. Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations for fixes, and implementing those fixes where applicable. Working on cyber security projects or those that require security input, including the rollout of new security measures across the business. Monitor SIEM tools and data feeds for threats and take appropriate action when required. Install and operate firewall and data encryption software to protect sensitive business information. Support the technical implementation of ongoing security requirements, including access control and technical audits. Ongoing assessment of risk and reporting to line manager allowing him to make informed decisions regarding cyber security. Analyse and identify potential threats to fine tune the existing security monitoring platforms. Create, maintain, and review security policies and controls across the business, in line with business needs. Manage, update, and resolve incidents or service requests, in adherence to all applicable Service Level Agreements. Research current and developing cyber security products and standards. Deploy patches to security devices in a timely manner and ensure any detected vulnerabilities are fixed to ensure high levels of security are maintained. Perform daily monitoring of security estate to ensure there is no unplanned downtime, breaches of security or network vulnerabilities. Create, maintain, and adhere to operational policies, procedures, and standards to effectively support the operational business. Create and maintain system documentation including documentation sufficient for someone else to cover in your absence. Participate in the development, testing and maintenance of disaster recovery and business continuity plans. Recommend, develop, and implement system solutions through analysis of business requirements and new developments in technology. Effectively manage small works requests in line with defined procedures. Liaise with 3rd party company representatives to ensure that satisfactory support, supply, and maintenance services are provided. Provide specialised technical assistance in the planning and development of new projects and systems. Ensure that IT equipment inventory information is entered and maintained. How you could stretch this role Demonstrate a flexible approach to working hours and travel, and work closely with other members of IT, to meet with support and project deadlines. Participate in IT Strategy reviews as required. Suggest improvements to the department's processes and procedures (where appropriate), encouraging a work culture of continuous improvement. Involvement in ad hoc projects. Support, coach and assist other team members and advise on new preventative measures and fixes. Communicate with other teams to resolve escalated issues quickly and efficiently. Identify any potential problem areas and devise methods of prevention. Ensure housekeeping and maintenance routines are executed when required. Please be advised that shortlisting will take place from the 12th May 2026. Key Experience & Skills Essential Experience Palo Alto Firewalls and all associated NG services. Endpoint detection and remediation. Proven track record in Cyber security and understanding of cyber security analysis, tools and software. Experience of implementing, supporting and developing L2/3 network infrastructure. Qualys Vulnerability Management. Aruba Wifi. L2/3 switching - Cisco Nexus. Network Load balancing. Penetration Testing (3rd Party). Incident management. Data Security. Attributes & Behaviours Good time management and organisational skills. Strong written and verbal communication, including confidence in presenting. Self motivated and proactive worker. Keen attention to detail. Able to work effectively with all levels of staff and external partners. Professional attitude and motivation by producing quality results. Methodical and structured approach to work. Benefits Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Access to attractive car schemes for you (& your family) for Toyota & Lexus cars. Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). Generous annual leave of 25 days which increases with service and holiday purchase option. Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service. Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services. Employee Assistance Program. Eye tests. Onsite gym, Sports and Social Club, & flu jabs to keep you healthy. Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion. Dress for your day policy to make you feel comfortable at work. Eco HQ, free parking & restaurant. Two volunteering days per year. Reward gateway voucher discounts. Flexible working scheme and we welcome flexible working conversations at interview. Regular 121s with your manager, a personal development review (PReview) each quarter. A wide range of learning & development opportunities including Linked In Learning courses. £250 contribution towards you learning something new outside of work. Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun! Recruitment Process & EEO Statement At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer. We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application. When it comes to recruitment, please let us know if we can adjust our process to meet your accessibility needs. Some examples of how we might be able to help are listed below: Providing a copy of interview questions before the interview. Organising a time and location that best suits you. Allowing additional time for the assessment and interview. We are happy to review any adjustment on a case by case basis to support you to be your best self.
Solutions Support AnalystApplyremote type: Hybridlocations: Southampton: London: Luxembourg: St Helier: St Peter Porttime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0426At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Support and Continuous Improvement Manager At the Aztec Group, technology is a core enabler of our award winning client services and operational excellence. As part of our continued investment in automation and digital solutions, we are seeking a Second and Third-Line Support Analyst to support and maintain a growing portfolio of bespoke applications built using Microsoft Power Platform, SharePoint Online, and Camunda.This is an early career opportunity to develop in a technical role within the Automation and Cloud Solutions function, reporting to the Support and Continuous Improvement Solutions Manager. The role will provide second and third line support for business critical applications developed by the Cloud Solutions team, working closely with the Service Desk (first line) and more senior technical colleagues to ensure issues are resolved effectively and services continue to improve.The successful candidate will build a strong understanding of Aztec's automation solutions and the business processes they support, taking increasing ownership of incident resolution, analysis, and continuous improvement activities as their capability develops. Key responsibilities: Third Line Solution Support Act as the primary third line support for application related incidents and service requests across Power Platform, SharePoint Online, and workflow automation solutions. Provide initial second line support for escalations from the Service Desk during the transition period, with responsibilities reducing overtime as capabilities are embedded within first and second-line teams. Investigate and diagnose complex or high impact issues, collaborating with senior colleagues and developers where required. Resolve issues within agreed SLAs, using sound judgement to escalate when problems fall outside authority or experience. Carry out approved configuration changes, data corrections, and fixes in line with governance and change control processes. Contribute to root cause analysis across application logic, data, and automated workflows. Support releases, deployments, and platform upgrades to ensure solutions remain stable and supportable. Provide clear updates and knowledge transfer to the Service Desk to support the ongoing handover of second line responsibilities.Continuous Improvement & Service Quality Contribute to root cause analysis and problem management for recurring incidents. Suggest improvements to applications, documentation, and support processes. Maintain accurate and up to date support documentation, including known issues and standard operating procedures. Support testing and validation of fixes and enhancements prior to release. Complete design and development of Continuous Improvement enhancements to current solutions Work in line with Aztec's governance, security, data protection, and changing management standards. Skills, experience and capabilities: Technical skills Experience (typically 2-3 years) providing application or systems support (first line, with exposure to second line) within a Microsoft centric environment. 1+ year experience supporting solutions built using Microsoft Power Platform and/or SharePoint, including custom lists, libraries, Power Apps and automated workflows. 6+ months development experience in Power Platform or PL-400 certified Experience working in environments where Power Platform or SharePoint solutions include advanced configurations or pro code components, and an ability to troubleshoot issues across these solutions with appropriate escalation where required. Experience with SharePoint Online administration including List, Library and security management Ability to follow structured troubleshooting approaches, including analysing logs, reproducing issues, and identifying root causes. Awareness of application lifecycle management, environments, deployments, and change control concepts. Experience using ticketing systems and working to SLAs or defined support processes.Personal attributes A willingness to learn and develop technical skills over time. Clear communicator, able to explain issues and updates in a straightforward and professional manner. Logical and methodical approach to problem solving. Ability to manage tasks effectively and ask for support when needed. Positive, customer focused mindset with an interest in service quality.Desirable experience & skills: Experience producing technical documentation and contributing to improvement initiatives using Microsoft Power Platform (e.g. Canvas Apps and/or Model driven Apps). Experience building or supporting integrations using Power Automate and/or Azure Logic Apps. Exposure to web services and integrations (e.g. REST, SOAP, Power Platform connectors, Azure Functions). Experience working with data sources such as Microsoft SQL Server Awareness of workflow automation platforms such as Camunda. An interest in automation, business process improvement, or cloud technologies. Desire to progress into more senior support, continuous improvement, or solution development roles over time. Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
28/05/2026
Full time
Solutions Support AnalystApplyremote type: Hybridlocations: Southampton: London: Luxembourg: St Helier: St Peter Porttime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0426At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Support and Continuous Improvement Manager At the Aztec Group, technology is a core enabler of our award winning client services and operational excellence. As part of our continued investment in automation and digital solutions, we are seeking a Second and Third-Line Support Analyst to support and maintain a growing portfolio of bespoke applications built using Microsoft Power Platform, SharePoint Online, and Camunda.This is an early career opportunity to develop in a technical role within the Automation and Cloud Solutions function, reporting to the Support and Continuous Improvement Solutions Manager. The role will provide second and third line support for business critical applications developed by the Cloud Solutions team, working closely with the Service Desk (first line) and more senior technical colleagues to ensure issues are resolved effectively and services continue to improve.The successful candidate will build a strong understanding of Aztec's automation solutions and the business processes they support, taking increasing ownership of incident resolution, analysis, and continuous improvement activities as their capability develops. Key responsibilities: Third Line Solution Support Act as the primary third line support for application related incidents and service requests across Power Platform, SharePoint Online, and workflow automation solutions. Provide initial second line support for escalations from the Service Desk during the transition period, with responsibilities reducing overtime as capabilities are embedded within first and second-line teams. Investigate and diagnose complex or high impact issues, collaborating with senior colleagues and developers where required. Resolve issues within agreed SLAs, using sound judgement to escalate when problems fall outside authority or experience. Carry out approved configuration changes, data corrections, and fixes in line with governance and change control processes. Contribute to root cause analysis across application logic, data, and automated workflows. Support releases, deployments, and platform upgrades to ensure solutions remain stable and supportable. Provide clear updates and knowledge transfer to the Service Desk to support the ongoing handover of second line responsibilities.Continuous Improvement & Service Quality Contribute to root cause analysis and problem management for recurring incidents. Suggest improvements to applications, documentation, and support processes. Maintain accurate and up to date support documentation, including known issues and standard operating procedures. Support testing and validation of fixes and enhancements prior to release. Complete design and development of Continuous Improvement enhancements to current solutions Work in line with Aztec's governance, security, data protection, and changing management standards. Skills, experience and capabilities: Technical skills Experience (typically 2-3 years) providing application or systems support (first line, with exposure to second line) within a Microsoft centric environment. 1+ year experience supporting solutions built using Microsoft Power Platform and/or SharePoint, including custom lists, libraries, Power Apps and automated workflows. 6+ months development experience in Power Platform or PL-400 certified Experience working in environments where Power Platform or SharePoint solutions include advanced configurations or pro code components, and an ability to troubleshoot issues across these solutions with appropriate escalation where required. Experience with SharePoint Online administration including List, Library and security management Ability to follow structured troubleshooting approaches, including analysing logs, reproducing issues, and identifying root causes. Awareness of application lifecycle management, environments, deployments, and change control concepts. Experience using ticketing systems and working to SLAs or defined support processes.Personal attributes A willingness to learn and develop technical skills over time. Clear communicator, able to explain issues and updates in a straightforward and professional manner. Logical and methodical approach to problem solving. Ability to manage tasks effectively and ask for support when needed. Positive, customer focused mindset with an interest in service quality.Desirable experience & skills: Experience producing technical documentation and contributing to improvement initiatives using Microsoft Power Platform (e.g. Canvas Apps and/or Model driven Apps). Experience building or supporting integrations using Power Automate and/or Azure Logic Apps. Exposure to web services and integrations (e.g. REST, SOAP, Power Platform connectors, Azure Functions). Experience working with data sources such as Microsoft SQL Server Awareness of workflow automation platforms such as Camunda. An interest in automation, business process improvement, or cloud technologies. Desire to progress into more senior support, continuous improvement, or solution development roles over time. Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking an experienced Applications Support Analyst to provide general application support across a suite of desktop installed and cloud based applications that are critical to our customers' business operations. The role involves delivering 2nd and 3rd line support across multiple customer environments and working closely with third party application vendors, acting as an escalation point and providing 4th-line troubleshooting where required. This is a varied, customer facing role suited to someone who enjoys solving complex technical issues across a Windows estate. Provide 2nd and 3rd line application support across multiple customer environments. Triage, diagnose, and resolve incidents and service requests relating to business and technical applications, including both off the shelf and bespoke solutions. Support and maintain applications integrated with Microsoft 365, Dynamics 365, SharePoint Online, and Power Platform solutions. Manage and liaise with third party software vendors to drive issue resolution, patching, and root cause analysis. Act as an escalation point for complex troubleshooting initiatives, including 4th line vendor engagement. Escalate unresolved issues appropriately to 3rd line internal teams or vendor support. Assist with the deployment, configuration, and enhancement of new applications and features. Create and maintain knowledge base articles and technical documentation. Collaborate with customer stakeholders and internal teams (Service Desk, Infrastructure, Engineering) to ensure effective end to end service delivery. Monitor application performance, incidents, and user feedback to identify trends and improvement opportunities. Maintain accurate and up to date records within the ITSM tool (e.g. ServiceNow). Proven experience in a similar Application Support Analyst role, ideally within an MSP or multi customer environment. Experience supporting enterprise or departmental business and technical applications across a Windows desktop estate. Current experience managing application vendors during complex troubleshooting and escalation scenarios. Demonstrable experience working with application prerequisites and dependencies, such as Java, DirectX, or similar runtime components. Experience managing and troubleshooting external API calls, integrations, and data feeds between applications. Solid understanding of ITIL principles and service management processes. Strong troubleshooting, diagnostic, and problem solving skills. Excellent communication and interpersonal skills, able to work effectively with both technical and non technical stakeholders. Ability to manage multiple priorities in a fast paced environment. Exposure to Microsoft Power Platform (Power Apps, Power Automate). Familiarity with Dynamics 365, SharePoint Online, and Microsoft 365 ecosystems. Experience using ITSM tools such as ServiceNow. Knowledge of SQL or database driven applications. Basic scripting experience (e.g. PowerShell) to support automation and troubleshooting. Strong customer focused mindset with a drive for service excellence. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development:We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working:Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package:This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
28/05/2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking an experienced Applications Support Analyst to provide general application support across a suite of desktop installed and cloud based applications that are critical to our customers' business operations. The role involves delivering 2nd and 3rd line support across multiple customer environments and working closely with third party application vendors, acting as an escalation point and providing 4th-line troubleshooting where required. This is a varied, customer facing role suited to someone who enjoys solving complex technical issues across a Windows estate. Provide 2nd and 3rd line application support across multiple customer environments. Triage, diagnose, and resolve incidents and service requests relating to business and technical applications, including both off the shelf and bespoke solutions. Support and maintain applications integrated with Microsoft 365, Dynamics 365, SharePoint Online, and Power Platform solutions. Manage and liaise with third party software vendors to drive issue resolution, patching, and root cause analysis. Act as an escalation point for complex troubleshooting initiatives, including 4th line vendor engagement. Escalate unresolved issues appropriately to 3rd line internal teams or vendor support. Assist with the deployment, configuration, and enhancement of new applications and features. Create and maintain knowledge base articles and technical documentation. Collaborate with customer stakeholders and internal teams (Service Desk, Infrastructure, Engineering) to ensure effective end to end service delivery. Monitor application performance, incidents, and user feedback to identify trends and improvement opportunities. Maintain accurate and up to date records within the ITSM tool (e.g. ServiceNow). Proven experience in a similar Application Support Analyst role, ideally within an MSP or multi customer environment. Experience supporting enterprise or departmental business and technical applications across a Windows desktop estate. Current experience managing application vendors during complex troubleshooting and escalation scenarios. Demonstrable experience working with application prerequisites and dependencies, such as Java, DirectX, or similar runtime components. Experience managing and troubleshooting external API calls, integrations, and data feeds between applications. Solid understanding of ITIL principles and service management processes. Strong troubleshooting, diagnostic, and problem solving skills. Excellent communication and interpersonal skills, able to work effectively with both technical and non technical stakeholders. Ability to manage multiple priorities in a fast paced environment. Exposure to Microsoft Power Platform (Power Apps, Power Automate). Familiarity with Dynamics 365, SharePoint Online, and Microsoft 365 ecosystems. Experience using ITSM tools such as ServiceNow. Knowledge of SQL or database driven applications. Basic scripting experience (e.g. PowerShell) to support automation and troubleshooting. Strong customer focused mindset with a drive for service excellence. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development:We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working:Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package:This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Solutions Support AnalystApplyremote type: Hybridlocations: Southampton: London: Luxembourg: St Helier: St Peter Porttime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0426At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Support and Continuous Improvement Manager At the Aztec Group, technology is a core enabler of our award winning client services and operational excellence. As part of our continued investment in automation and digital solutions, we are seeking a Second and Third-Line Support Analyst to support and maintain a growing portfolio of bespoke applications built using Microsoft Power Platform, SharePoint Online, and Camunda.This is an early career opportunity to develop in a technical role within the Automation and Cloud Solutions function, reporting to the Support and Continuous Improvement Solutions Manager. The role will provide second and third line support for business critical applications developed by the Cloud Solutions team, working closely with the Service Desk (first line) and more senior technical colleagues to ensure issues are resolved effectively and services continue to improve.The successful candidate will build a strong understanding of Aztec's automation solutions and the business processes they support, taking increasing ownership of incident resolution, analysis, and continuous improvement activities as their capability develops. Key responsibilities: Third Line Solution Support Act as the primary third line support for application related incidents and service requests across Power Platform, SharePoint Online, and workflow automation solutions. Provide initial second line support for escalations from the Service Desk during the transition period, with responsibilities reducing overtime as capabilities are embedded within first and second-line teams. Investigate and diagnose complex or high impact issues, collaborating with senior colleagues and developers where required. Resolve issues within agreed SLAs, using sound judgement to escalate when problems fall outside authority or experience. Carry out approved configuration changes, data corrections, and fixes in line with governance and change control processes. Contribute to root cause analysis across application logic, data, and automated workflows. Support releases, deployments, and platform upgrades to ensure solutions remain stable and supportable. Provide clear updates and knowledge transfer to the Service Desk to support the ongoing handover of second line responsibilities.Continuous Improvement & Service Quality Contribute to root cause analysis and problem management for recurring incidents. Suggest improvements to applications, documentation, and support processes. Maintain accurate and up to date support documentation, including known issues and standard operating procedures. Support testing and validation of fixes and enhancements prior to release. Complete design and development of Continuous Improvement enhancements to current solutions Work in line with Aztec's governance, security, data protection, and changing management standards. Skills, experience and capabilities: Technical skills Experience (typically 2-3 years) providing application or systems support (first line, with exposure to second line) within a Microsoft centric environment. 1+ year experience supporting solutions built using Microsoft Power Platform and/or SharePoint, including custom lists, libraries, Power Apps and automated workflows. 6+ months development experience in Power Platform or PL-400 certified Experience working in environments where Power Platform or SharePoint solutions include advanced configurations or pro code components, and an ability to troubleshoot issues across these solutions with appropriate escalation where required. Experience with SharePoint Online administration including List, Library and security management Ability to follow structured troubleshooting approaches, including analysing logs, reproducing issues, and identifying root causes. Awareness of application lifecycle management, environments, deployments, and change control concepts. Experience using ticketing systems and working to SLAs or defined support processes.Personal attributes A willingness to learn and develop technical skills over time. Clear communicator, able to explain issues and updates in a straightforward and professional manner. Logical and methodical approach to problem solving. Ability to manage tasks effectively and ask for support when needed. Positive, customer focused mindset with an interest in service quality.Desirable experience & skills: Experience producing technical documentation and contributing to improvement initiatives using Microsoft Power Platform (e.g. Canvas Apps and/or Model driven Apps). Experience building or supporting integrations using Power Automate and/or Azure Logic Apps. Exposure to web services and integrations (e.g. REST, SOAP, Power Platform connectors, Azure Functions). Experience working with data sources such as Microsoft SQL Server Awareness of workflow automation platforms such as Camunda. An interest in automation, business process improvement, or cloud technologies. Desire to progress into more senior support, continuous improvement, or solution development roles over time. Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
28/05/2026
Full time
Solutions Support AnalystApplyremote type: Hybridlocations: Southampton: London: Luxembourg: St Helier: St Peter Porttime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0426At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We're an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund's lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative. About the role: Reports to Support and Continuous Improvement Manager At the Aztec Group, technology is a core enabler of our award winning client services and operational excellence. As part of our continued investment in automation and digital solutions, we are seeking a Second and Third-Line Support Analyst to support and maintain a growing portfolio of bespoke applications built using Microsoft Power Platform, SharePoint Online, and Camunda.This is an early career opportunity to develop in a technical role within the Automation and Cloud Solutions function, reporting to the Support and Continuous Improvement Solutions Manager. The role will provide second and third line support for business critical applications developed by the Cloud Solutions team, working closely with the Service Desk (first line) and more senior technical colleagues to ensure issues are resolved effectively and services continue to improve.The successful candidate will build a strong understanding of Aztec's automation solutions and the business processes they support, taking increasing ownership of incident resolution, analysis, and continuous improvement activities as their capability develops. Key responsibilities: Third Line Solution Support Act as the primary third line support for application related incidents and service requests across Power Platform, SharePoint Online, and workflow automation solutions. Provide initial second line support for escalations from the Service Desk during the transition period, with responsibilities reducing overtime as capabilities are embedded within first and second-line teams. Investigate and diagnose complex or high impact issues, collaborating with senior colleagues and developers where required. Resolve issues within agreed SLAs, using sound judgement to escalate when problems fall outside authority or experience. Carry out approved configuration changes, data corrections, and fixes in line with governance and change control processes. Contribute to root cause analysis across application logic, data, and automated workflows. Support releases, deployments, and platform upgrades to ensure solutions remain stable and supportable. Provide clear updates and knowledge transfer to the Service Desk to support the ongoing handover of second line responsibilities.Continuous Improvement & Service Quality Contribute to root cause analysis and problem management for recurring incidents. Suggest improvements to applications, documentation, and support processes. Maintain accurate and up to date support documentation, including known issues and standard operating procedures. Support testing and validation of fixes and enhancements prior to release. Complete design and development of Continuous Improvement enhancements to current solutions Work in line with Aztec's governance, security, data protection, and changing management standards. Skills, experience and capabilities: Technical skills Experience (typically 2-3 years) providing application or systems support (first line, with exposure to second line) within a Microsoft centric environment. 1+ year experience supporting solutions built using Microsoft Power Platform and/or SharePoint, including custom lists, libraries, Power Apps and automated workflows. 6+ months development experience in Power Platform or PL-400 certified Experience working in environments where Power Platform or SharePoint solutions include advanced configurations or pro code components, and an ability to troubleshoot issues across these solutions with appropriate escalation where required. Experience with SharePoint Online administration including List, Library and security management Ability to follow structured troubleshooting approaches, including analysing logs, reproducing issues, and identifying root causes. Awareness of application lifecycle management, environments, deployments, and change control concepts. Experience using ticketing systems and working to SLAs or defined support processes.Personal attributes A willingness to learn and develop technical skills over time. Clear communicator, able to explain issues and updates in a straightforward and professional manner. Logical and methodical approach to problem solving. Ability to manage tasks effectively and ask for support when needed. Positive, customer focused mindset with an interest in service quality.Desirable experience & skills: Experience producing technical documentation and contributing to improvement initiatives using Microsoft Power Platform (e.g. Canvas Apps and/or Model driven Apps). Experience building or supporting integrations using Power Automate and/or Azure Logic Apps. Exposure to web services and integrations (e.g. REST, SOAP, Power Platform connectors, Azure Functions). Experience working with data sources such as Microsoft SQL Server Awareness of workflow automation platforms such as Camunda. An interest in automation, business process improvement, or cloud technologies. Desire to progress into more senior support, continuous improvement, or solution development roles over time. Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Job Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler for customers globally. Supporting over a million customers, the business continues to invest in technology, innovation, and people. This is an opportunity to join a collaborative and supportive environment where you will play an important role within a lean IT team. You will have the chance to take ownership, work closely with the wider business, and become a visible and valued part of day to day operations. Responsibilities: • Act as the first point of contact for IT support requests and incidents • Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs • Support users across Microsoft 365, Windows, and macOS environments • Troubleshoot hardware, software, VPN, and connectivity issues • Support onboarding and offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge including DNS, DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than a standard support desk position. You will join a small team where your contribution will be visible and valued from day one. The environment will provide genuine ownership and the opportunity to build broader technical exposure while developing your skills. If you enjoy combining technical troubleshooting with strong customer interaction and want to be part of a growing fintech journey where you can make an impact, this is a strong opportunity to consider. Interested? Apply for the role today or send your CV to Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their
28/05/2026
Full time
Job Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler for customers globally. Supporting over a million customers, the business continues to invest in technology, innovation, and people. This is an opportunity to join a collaborative and supportive environment where you will play an important role within a lean IT team. You will have the chance to take ownership, work closely with the wider business, and become a visible and valued part of day to day operations. Responsibilities: • Act as the first point of contact for IT support requests and incidents • Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs • Support users across Microsoft 365, Windows, and macOS environments • Troubleshoot hardware, software, VPN, and connectivity issues • Support onboarding and offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge including DNS, DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than a standard support desk position. You will join a small team where your contribution will be visible and valued from day one. The environment will provide genuine ownership and the opportunity to build broader technical exposure while developing your skills. If you enjoy combining technical troubleshooting with strong customer interaction and want to be part of a growing fintech journey where you can make an impact, this is a strong opportunity to consider. Interested? Apply for the role today or send your CV to Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
28/05/2026
Full time
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
Overview At Gallagher Re, we are seeking an experienced Data Platform and Design Lead to establish and evolve the core fundamentals of our Data Platform. This platform will support operational, transactional, and analytics data, enabling seamless ingestion, storage, and consumption of data for Gallagher Re's products and business platforms. The role will focus on continuously maturing the platform to support report integrations, as well as advanced capabilities in artificial intelligence (AI), machine learning (ML), and analytics. As a key member of the data team, you will focus on: Strategically designing the data platform, including the evolution of data domains, data lifecycles, and enabling data capabilities. Building fantastic working relationships with corporate teams and managing and aligning divisional needs with the broader enterprise data platform. Additional responsibilities include: Ensuring the quality, security, and governance of all data within the platform, with an emphasis on collaboration with data stewards and robust data governance practices. Enabling data consumption and value creation by managing demand and prioritisation through a unified roadmap, driving data literacy, and fostering adoption across the organisation. This role requires a combination of commercial insight, expertise in data technologies, exceptional stakeholder engagement skills, and the ability to drive both transformational and business as usual initiatives within a fast paced, dynamic environment. A core aspect of this role is close collaboration with the enterprise to ensure alignment with enterprise wide standards, patterns, and reference architectures, including OneSource. How you'll make an impact Data Platform Design and Development Domains: Create logical groupings of data aligned with business functions to ensure clarity, ownership, and scalability. Data Contracts: Manage formal agreements between data producers and consumers regarding data quality, availability, and usage. Target Data Lifecycles: Define and implement data lifecycles across Gallagher Re processes in line with supporting technical architecture. Analytics Sandboxes: Enable secure, flexible environments for data experimentation and innovation. AI & ML Opportunities: Facilitate the adoption of AI and machine learning solutions. Client Preferences: Implement data structures and automated processes to capture, manage, and utilise client preferences. Governance and Handover Establish the following foundational elements before transitioning responsibilities to the Data Platform Governance Lead as the platform matures: Master Data Management & Data Flows: Define and control how master data is created, maintained, and used. Reference Data Management: Define and control how reference data is created, maintained, and shared. Metadata & Data Lineage: Define and control how metadata and data lineage are created, maintained, shared, and used. Key Skills & Competencies Contribute to the broader data strategy and vision for Gallagher Re. Demonstrate a fantastic technical understanding of the software delivery lifecycle and agile methodologies within a large organisation. Partner with stakeholders across Gallagher Re to understand data needs, influence decision making, and translate requirements into technical designs for the data platform. Collaborate closely with data engineering and architecture teams to deliver tangible outcomes. Exhibit exceptional stakeholder management, supported by excellent communication and facilitation skills. Perform data modelling and schema design in collaboration with data architects, data modellers, and subject matter experts. About You Previous experience in a data focused role such as Data Business Partner or Manager, Product Manager, Product Owner, Data Analyst, or Technical Business Analyst. Excellent understanding of modern data platform technologies, including: Data lakes and data warehouses (e.g., Snowflake, Azure Databricks, Azure Data Factory). ETL pipelines and enterprise data modelling. SQL and data profiling. Structured and unstructured datasets. Schema design and methods (e.g., YAML, XML). Data visualisation tools (e.g., Power BI or equivalent). Data quality, compliance, and standards (e.g., PII, GDPR, CCPA). Data management and data governance processes. Experience managing product backlogs and delivering data capabilities in agile environments. Fantastic data literacy with the ability to interpret, challenge, and translate business and technical requirements. Excellent communication and facilitation skills, with the ability to influence and build strong relationships. Passion for emerging data technologies, continuous improvement, and challenging existing approaches. Highly organised, with the ability to balance multiple priorities and deliver at pace. Compensation and Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
28/05/2026
Full time
Overview At Gallagher Re, we are seeking an experienced Data Platform and Design Lead to establish and evolve the core fundamentals of our Data Platform. This platform will support operational, transactional, and analytics data, enabling seamless ingestion, storage, and consumption of data for Gallagher Re's products and business platforms. The role will focus on continuously maturing the platform to support report integrations, as well as advanced capabilities in artificial intelligence (AI), machine learning (ML), and analytics. As a key member of the data team, you will focus on: Strategically designing the data platform, including the evolution of data domains, data lifecycles, and enabling data capabilities. Building fantastic working relationships with corporate teams and managing and aligning divisional needs with the broader enterprise data platform. Additional responsibilities include: Ensuring the quality, security, and governance of all data within the platform, with an emphasis on collaboration with data stewards and robust data governance practices. Enabling data consumption and value creation by managing demand and prioritisation through a unified roadmap, driving data literacy, and fostering adoption across the organisation. This role requires a combination of commercial insight, expertise in data technologies, exceptional stakeholder engagement skills, and the ability to drive both transformational and business as usual initiatives within a fast paced, dynamic environment. A core aspect of this role is close collaboration with the enterprise to ensure alignment with enterprise wide standards, patterns, and reference architectures, including OneSource. How you'll make an impact Data Platform Design and Development Domains: Create logical groupings of data aligned with business functions to ensure clarity, ownership, and scalability. Data Contracts: Manage formal agreements between data producers and consumers regarding data quality, availability, and usage. Target Data Lifecycles: Define and implement data lifecycles across Gallagher Re processes in line with supporting technical architecture. Analytics Sandboxes: Enable secure, flexible environments for data experimentation and innovation. AI & ML Opportunities: Facilitate the adoption of AI and machine learning solutions. Client Preferences: Implement data structures and automated processes to capture, manage, and utilise client preferences. Governance and Handover Establish the following foundational elements before transitioning responsibilities to the Data Platform Governance Lead as the platform matures: Master Data Management & Data Flows: Define and control how master data is created, maintained, and used. Reference Data Management: Define and control how reference data is created, maintained, and shared. Metadata & Data Lineage: Define and control how metadata and data lineage are created, maintained, shared, and used. Key Skills & Competencies Contribute to the broader data strategy and vision for Gallagher Re. Demonstrate a fantastic technical understanding of the software delivery lifecycle and agile methodologies within a large organisation. Partner with stakeholders across Gallagher Re to understand data needs, influence decision making, and translate requirements into technical designs for the data platform. Collaborate closely with data engineering and architecture teams to deliver tangible outcomes. Exhibit exceptional stakeholder management, supported by excellent communication and facilitation skills. Perform data modelling and schema design in collaboration with data architects, data modellers, and subject matter experts. About You Previous experience in a data focused role such as Data Business Partner or Manager, Product Manager, Product Owner, Data Analyst, or Technical Business Analyst. Excellent understanding of modern data platform technologies, including: Data lakes and data warehouses (e.g., Snowflake, Azure Databricks, Azure Data Factory). ETL pipelines and enterprise data modelling. SQL and data profiling. Structured and unstructured datasets. Schema design and methods (e.g., YAML, XML). Data visualisation tools (e.g., Power BI or equivalent). Data quality, compliance, and standards (e.g., PII, GDPR, CCPA). Data management and data governance processes. Experience managing product backlogs and delivering data capabilities in agile environments. Fantastic data literacy with the ability to interpret, challenge, and translate business and technical requirements. Excellent communication and facilitation skills, with the ability to influence and build strong relationships. Passion for emerging data technologies, continuous improvement, and challenging existing approaches. Highly organised, with the ability to balance multiple priorities and deliver at pace. Compensation and Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
28/05/2026
Full time
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
28/05/2026
Full time
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
28/05/2026
Full time
Agree to our Terms of Business and Privacy Policy Data Consent StatementBy providing your personal information, you consent to Source Group International processing your data for the purposes outlined at the point of collection. This may include contacting you about relevant opportunities, services, events, or updates. Your data will be stored securely, used only for legitimate business purposes, and will not be shared with third parties without your permission unless required by law.You may withdraw your consent or request access, correction, or deletion of your data at any time by contacting us. htmlJob Title: Cloud ArchitectIndustry: AutomotiveLocation: LondonAbout the Role:As a Cloud Architect and a vital member of our team, you will be responsible for designing, implementing, and ERP Transformation PMO Specialist (Senior Consultant - External)EligibilityCandidates must hold a valid EU passport or EU work authorization.Engagement DetailsFull-time (100%)Duration: 18 month Location: Brussels, BelgiumIndustry: Consultancy & AdvisorySalary: Competitive (dependent on experience)OverviewWe are seeking a Functional Analyst to bridge business objectives and de c# DevOps EngineerLocation: ZugDuration: 6 monthsStart date: June/July 2026Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab DevOps Engineer Location: Zug Duration: 6 months Start date: June/July 2026 Key ResponsibilitiesLead the migration from multi-repositories to a unified monorepo, including consolidation of GitLab pip
Job Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler for customers globally. Supporting over a million customers, the business continues to invest in technology, innovation, and people. This is an opportunity to join a collaborative and supportive environment where you will play an important role within a lean IT team. You will have the chance to take ownership, work closely with the wider business, and become a visible and valued part of day to day operations. Responsibilities: • Act as the first point of contact for IT support requests and incidents • Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs • Support users across Microsoft 365, Windows, and macOS environments • Troubleshoot hardware, software, VPN, and connectivity issues • Support onboarding and offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge including DNS, DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than a standard support desk position. You will join a small team where your contribution will be visible and valued from day one. The environment will provide genuine ownership and the opportunity to build broader technical exposure while developing your skills. If you enjoy combining technical troubleshooting with strong customer interaction and want to be part of a growing fintech journey where you can make an impact, this is a strong opportunity to consider. Interested? Apply for the role today or send your CV to Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their
28/05/2026
Full time
Job Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler for customers globally. Supporting over a million customers, the business continues to invest in technology, innovation, and people. This is an opportunity to join a collaborative and supportive environment where you will play an important role within a lean IT team. You will have the chance to take ownership, work closely with the wider business, and become a visible and valued part of day to day operations. Responsibilities: • Act as the first point of contact for IT support requests and incidents • Log, prioritise, troubleshoot, and resolve tickets within agreed SLAs • Support users across Microsoft 365, Windows, and macOS environments • Troubleshoot hardware, software, VPN, and connectivity issues • Support onboarding and offboarding activities, including device setup and user access management • Maintain IT assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service and communication skills • Experience supporting Microsoft environments and end users • Basic networking knowledge including DNS, DHCP, and TCP/IP • Experience using ticketing systems such as Jira or similar • Strong problem solving ability and a proactive approach • Exposure to ITIL environments would be beneficial • Knowledge of Intune, Jamf, Azure, or AWS would be advantageous Why should I apply? This role offers far more than a standard support desk position. You will join a small team where your contribution will be visible and valued from day one. The environment will provide genuine ownership and the opportunity to build broader technical exposure while developing your skills. If you enjoy combining technical troubleshooting with strong customer interaction and want to be part of a growing fintech journey where you can make an impact, this is a strong opportunity to consider. Interested? Apply for the role today or send your CV to Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their Job Title: Senior D365 Business Central Project Manager Salary: £65,000 - £85,000 Location: UK-based (remote-first with occasional client site travel as required) Work Type: Permanent Role: You'll be joining a Job Title: Commercial Financial Controller Salary: £110,000 to £140,000 + bonus + equity + flexible working Location:England Remote Work Type:Full Time Permanent The Role: WeDo is partnering with a high-growth, VC-backed fintech business operating Job Title: Microsoft Dynamics & Power Platform Consultant Salary: £65,000 - £75,000 Location: London - Approx. 2 days per week onsite Work Type: Permanent Role: We're partnered with a modern digital consultancy who are building out their
