Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
12/03/2026
Full time
Location Swansea About the job Job summary Do you have an understanding and experience working with infrastructure and cloud technologies? If so, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers . Job description We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency's (DVLA) IT Services (ITS) Directorate as well as across the DVLA's business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren't limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will have a solid Architectural and technical background having worked in an architectural or technical lead role to deliver enterprise-scale solutions. Required experience: Experience of UC and omni-channel contact centre solutions. Experience of networking concepts, LAN/WAN/WLAN. Experience of ENTRA active directory and O365. Experience of hybrid Active directory and ENTRA active directory. Knowledge of the key principles outlined in Microsoft's Azure Cloud Adoption Framework. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers.
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government - we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need GOV.UK App The GOV.UK App is a new channel for GOV.UK. The app combines mobile-native features with AI technologies and functionality provided by other GDS products to offer a proactive and more personalised experience of GOV.UK on your phone. The app makes it easier for citizens to interact with government and helps government offer more proactive support to citizens This role will focus specifically on developing the GOV.UK app and its seamless integration with existing GOV.UK services and other government departments. Reporting into the Head of Architecture, you'll work within and support the wider GOV.UK app architecture team and collaborate with peers including the Head of Mobile Engineering to deliver a user-centric, highly scalable, resilient, and performant app experience. It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must. Job description As a GDS Lead Technical architect, you'll share the responsibility for the digital transformation of government. You will help design and drive the technical strategy for the area you work in while ensuring alignment with broader GDS standards and goals. You'll hold the vision for technical architecture best practice in building resilient and reliable government services and communicate this to technical and non-technical audiences alike. Lead Technical Architects often work across different teams and services. You'll ensure that technical designs meet user needs and acceptance criteria, whilst conforming to time and budget constraints. You'll thrive using agile methods and enjoy working collaboratively with departments and multidisciplinary teams. Above all, you'll want to make government better, which may sometimes involve challenging the status quo. As a Lead Technical Architect, you'll: lead by example, be a visible leader who takes responsibility and acts as a role model contribute to the development and iteration of GDS architectural and engineering practices, principles and standards design technical services or plan system integration, selecting necessary platforms and technologies to meet project requirements and user needs provide technical leadership and consultancy to both internal and external development teams, ensuring designs & solutions are fit for purpose, whilst meeting time and budget restraints build and maintain technical roadmaps, looking ahead for future opportunities or blockers, and ensuring decisions by development teams align with the strategy encourage communication across multiple teams and wider organisational areas to identify strategic requirements and dependencies help develop services by contributing code, testing technologies and producing rapid prototypes advise teams on the right mix of capabilities to achieve their roadmapped goals and desired service levels act as a digital ambassador across government, supporting recruitment, identifying good practices for GDS to adopt and sharing experiences, e.g. through blog posts, tech talks at conferences etc be involved in helping recruiting technical architects and other senior technologists, where appropriate, helping sift and interview manage, coach and mentor more junior Technical Architects as well as others in the wider software engineering community Person specification We're interested in people who have: experience working on digital products, specifically those involving high profile native mobile apps experience in AWS, especially serverless and event driven architectures experience delivering platforms that handle load at a national scale experience building services which handle sensitive user data a passion for technology and its delivery in building a user-centric service in an ever changing space, ensuring the right technology solutions meet outcomes for our users strong software development and application architecture experience, with good knowledge of cloud technologies, open source technologies, testing, and at least one programming language such as Javascript an understanding of how to influence, manage and challenge complex stakeholder relationships and communicate with both technical and non-technical audiences experience of developing and managing high performing, agile, technical teams and creating an inclusive, collaborative culture across boundaries and locations practical knowledge at all levels of the web stack, from front-end code down to infrastructure and networking a deep understanding of modern technology practices such as test-driven development (TDD), continuous integration, continuous delivery and DevOps a good knowledge of cloud security architecture, including threat modelling, analysis and operations experience developing and implementing technical strategy and standards experience defining and refining technical governance in multidisciplinary agile environments If you meet a few of those criteria but think that you might not meet every last one then don't let that stop you from submitting an application.
12/03/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government - we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need GOV.UK App The GOV.UK App is a new channel for GOV.UK. The app combines mobile-native features with AI technologies and functionality provided by other GDS products to offer a proactive and more personalised experience of GOV.UK on your phone. The app makes it easier for citizens to interact with government and helps government offer more proactive support to citizens This role will focus specifically on developing the GOV.UK app and its seamless integration with existing GOV.UK services and other government departments. Reporting into the Head of Architecture, you'll work within and support the wider GOV.UK app architecture team and collaborate with peers including the Head of Mobile Engineering to deliver a user-centric, highly scalable, resilient, and performant app experience. It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must. Job description As a GDS Lead Technical architect, you'll share the responsibility for the digital transformation of government. You will help design and drive the technical strategy for the area you work in while ensuring alignment with broader GDS standards and goals. You'll hold the vision for technical architecture best practice in building resilient and reliable government services and communicate this to technical and non-technical audiences alike. Lead Technical Architects often work across different teams and services. You'll ensure that technical designs meet user needs and acceptance criteria, whilst conforming to time and budget constraints. You'll thrive using agile methods and enjoy working collaboratively with departments and multidisciplinary teams. Above all, you'll want to make government better, which may sometimes involve challenging the status quo. As a Lead Technical Architect, you'll: lead by example, be a visible leader who takes responsibility and acts as a role model contribute to the development and iteration of GDS architectural and engineering practices, principles and standards design technical services or plan system integration, selecting necessary platforms and technologies to meet project requirements and user needs provide technical leadership and consultancy to both internal and external development teams, ensuring designs & solutions are fit for purpose, whilst meeting time and budget restraints build and maintain technical roadmaps, looking ahead for future opportunities or blockers, and ensuring decisions by development teams align with the strategy encourage communication across multiple teams and wider organisational areas to identify strategic requirements and dependencies help develop services by contributing code, testing technologies and producing rapid prototypes advise teams on the right mix of capabilities to achieve their roadmapped goals and desired service levels act as a digital ambassador across government, supporting recruitment, identifying good practices for GDS to adopt and sharing experiences, e.g. through blog posts, tech talks at conferences etc be involved in helping recruiting technical architects and other senior technologists, where appropriate, helping sift and interview manage, coach and mentor more junior Technical Architects as well as others in the wider software engineering community Person specification We're interested in people who have: experience working on digital products, specifically those involving high profile native mobile apps experience in AWS, especially serverless and event driven architectures experience delivering platforms that handle load at a national scale experience building services which handle sensitive user data a passion for technology and its delivery in building a user-centric service in an ever changing space, ensuring the right technology solutions meet outcomes for our users strong software development and application architecture experience, with good knowledge of cloud technologies, open source technologies, testing, and at least one programming language such as Javascript an understanding of how to influence, manage and challenge complex stakeholder relationships and communicate with both technical and non-technical audiences experience of developing and managing high performing, agile, technical teams and creating an inclusive, collaborative culture across boundaries and locations practical knowledge at all levels of the web stack, from front-end code down to infrastructure and networking a deep understanding of modern technology practices such as test-driven development (TDD), continuous integration, continuous delivery and DevOps a good knowledge of cloud security architecture, including threat modelling, analysis and operations experience developing and implementing technical strategy and standards experience defining and refining technical governance in multidisciplinary agile environments If you meet a few of those criteria but think that you might not meet every last one then don't let that stop you from submitting an application.
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary Our engineering architecture community shapes the network foundations that keep the Home Office connected and secure. In Networks & Infrastructure (N&I) Network Engineering, you'll lead the definition and delivery of end to end network architectures across campus, Wide Area Network (WAN)/Software-Defined WAN, data centre, cloud connectivity and edge, ensuring solutions are robust, secure by design, and aligned to business outcomes. You'll work collaboratively with engineering squads, the CTO office, and suppliers to turn designs into operational solutions. In this role, you'll analyse technical and service issues, create actionable architectures and roadmaps, and drive simplification, reuse, and standards for better platform interoperability and rapid change. You'll clearly explain architectural choices to all stakeholders, ensure reliability and resilience, and provide governance and assurance for major projects, guiding solution engineers through design and transition. You'll coach teams, promote learning, and foster continuous improvement to protect user experience during high-priority incidents. We seek a pragmatic architect with network engineering expertise, strong analytical skills, and a holistic view. You're comfortable in dynamic, multi-supplier settings, balancing strategy and delivery, and motivated to enhance network safety and scalability. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills Consistent track record of ability to lead complex technical network architectures, championing innovation and best practices. Proven hands on experience in core network engineering concepts including switching, routing, firewalling, load balancing, wireless networks, segmentation, and network security. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects, engineers or technical professionals.
12/03/2026
Full time
Location Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH, Glasgow G4 0BT, Cardiff CF24 0AB. About the job Job summary Our engineering architecture community shapes the network foundations that keep the Home Office connected and secure. In Networks & Infrastructure (N&I) Network Engineering, you'll lead the definition and delivery of end to end network architectures across campus, Wide Area Network (WAN)/Software-Defined WAN, data centre, cloud connectivity and edge, ensuring solutions are robust, secure by design, and aligned to business outcomes. You'll work collaboratively with engineering squads, the CTO office, and suppliers to turn designs into operational solutions. In this role, you'll analyse technical and service issues, create actionable architectures and roadmaps, and drive simplification, reuse, and standards for better platform interoperability and rapid change. You'll clearly explain architectural choices to all stakeholders, ensure reliability and resilience, and provide governance and assurance for major projects, guiding solution engineers through design and transition. You'll coach teams, promote learning, and foster continuous improvement to protect user experience during high-priority incidents. We seek a pragmatic architect with network engineering expertise, strong analytical skills, and a holistic view. You're comfortable in dynamic, multi-supplier settings, balancing strategy and delivery, and motivated to enhance network safety and scalability. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description As a Lead Technical Architect, you will proactively shape and deliver infrastructure and technical solutions across multiple projects or teams. You will ensure solutions align with the wider enterprise architecture and strategic goals, leveraging modern technologies to drive innovative outcomes. Collaborating with a range of stakeholders, including senior leadership, cross-functional teams, and external partners. You will balance near-term delivery with long-term scalability, security, and maintainability. You will define and evolve technical roadmaps, advise on strategic technology investments, and identify opportunities for continual improvement. Through clear, concise communication, you will secure buy-in for architectural initiatives and mentor junior architects to foster a high-performing architecture community. By evaluating emerging trends, incorporating lessons learned, and championing best practices, you will keep the technical estate flexible and future-proof, positioning the organisation for ongoing success. Person specification Main Responsibilities Define and maintain enterprise-wide technical strategies, roadmaps, and architectures aligned with broader business objectives. Oversee design reviews, incorporating "Secure by Design" principles and compliance with architectural governance. Coordinate with cross-government teams and external partners to ensure cohesive, integrated solutions. Drive digital innovation by evaluating emerging technologies, embracing best practices, and championing continuous improvement. Mentor and coach architects, fostering a culture of collaboration and technical excellence. Facilitate the design and delivery of complex systems, ensuring performance, reliability, and security requirements are met. Lead multiple projects, collaborating with stakeholders to address risks, budgets, and timelines. Evaluate outcomes and integrate lessons learned into future strategies, enabling sustainable, long-term solutions. Essential Skills Consistent track record of ability to lead complex technical network architectures, championing innovation and best practices. Proven hands on experience in core network engineering concepts including switching, routing, firewalling, load balancing, wireless networks, segmentation, and network security. Experience working across multiple domains or projects, coordinating with third-party suppliers and cross-government teams. Aptitude for anticipating future technologies and aligning solutions with broader strategies and business outcomes. Expertise in delivering secure, reliable, and scalable systems within defined time and quality constraints. Strong grasp of agile methodologies, DevOps principles, and design patterns, paired with enterprise architecture frameworks (e.g., TOGAF). Excellent stakeholder management and communication skills, translating complex technical topics for diverse audiences. Demonstrated leadership in mentoring or guiding other architects, engineers or technical professionals.
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits Competitive salary Target based commission package Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Sickness & Disability income protection from 3rd anniversary On site gym membership at our Kensington Office. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
11/03/2026
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits Competitive salary Target based commission package Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Sickness & Disability income protection from 3rd anniversary On site gym membership at our Kensington Office. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Head of AI and Digital Innovation Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary; £52,129 a year + benefits Location; Cross college role (Rotherham, Dearne Valley and North Notts College s including University Centre Rotherham) About the Role The Head of AI and Digital Innovation will play a key role in delivering our ambitious digital strategy. Working with the Director of IT and Digital, you will help lead digital growth and innovation, providing inspirational leadership to ensure the College meets the needs of staff, students, employers, and partners in a rapidly changing digital landscape. As a proud Google Reference College, you will be the architect of an ecosystem. You will leverage the full power of the Google Workspace for Education Plus suite and Gemini AI to reduce staff workload, dismantle barriers to learning, and provide our students with the high-level digital fluency required for the 21st-century workforce. You will promote excellence in teaching, learning, and assessment through blended and digital approaches, supporting teaching staff to develop a high-quality, future-ready curriculum. By setting a bold vision and challenging traditional methods, you will inspire staff development and drive strategic aims. You will also drive the adoption of immersive classroom technologies and support staff in developing digital literacy skills to enhance educational delivery. While the wider IT department maintains the network and hardware, this role "owns" the digital transformation of the user experience. The successful candidate will be expected to navigate the ethical implications of AI while ensuring digital inclusion across a diverse community. You will You will have; Proven experience in leading digital transformation or AI integration within an educational or corporate setting. Experience managing and developing high-performing technical or pedagogical teams, such as TEL Specialists Experience in curriculum design or modernising teaching through blended and immersive learning (VR/AR) Professional/Experience in AI, Project Management, or Educational Technology. You will need; Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake) A master s degree in Educational Technology (EdTech) AI for Business Leadership or similar Teaching/Training Qualification (E.g PGCE, CertEd or Level 3 AET) or willingness to work towards We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info The Head of AI and Digital Innovation serves as a vital strategic bridge between technical infrastructure and academic excellence, reporting directly to the Director of IT and Digital who sits within the Senior Leadership Team (SLT). This reporting line ensures that digital innovation is at the heart of the Group s executive decision-making. Operating within the IT and Digital leadership tier, the postholder moves beyond traditional IT support to lead a specialised team of Digital & Technology specialists. You will act as a high-level consultant to Curriculum Leads, translating complex technological advancements, specifically Artificial Intelligence and immersive tools, into practical classroom applications that align with the Director s overarching digital vision. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme and offer reasonable adjustments to all applicants throughout the recruitment process. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. The Group s core operating hours are 8.30am-5.00pm (9pm on a Tuesday and Thursday during term time). You may be expected to work at any time during these hours to ensure business needs are met. All candidates must have the legal right to work in the UK. Closing date: Monday 30 March 2026 if you are shortlisted for this post, you will be contacted within a week of the closing date. Provisional Interview Date: 13 April 2026
10/03/2026
Full time
Head of AI and Digital Innovation Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary; £52,129 a year + benefits Location; Cross college role (Rotherham, Dearne Valley and North Notts College s including University Centre Rotherham) About the Role The Head of AI and Digital Innovation will play a key role in delivering our ambitious digital strategy. Working with the Director of IT and Digital, you will help lead digital growth and innovation, providing inspirational leadership to ensure the College meets the needs of staff, students, employers, and partners in a rapidly changing digital landscape. As a proud Google Reference College, you will be the architect of an ecosystem. You will leverage the full power of the Google Workspace for Education Plus suite and Gemini AI to reduce staff workload, dismantle barriers to learning, and provide our students with the high-level digital fluency required for the 21st-century workforce. You will promote excellence in teaching, learning, and assessment through blended and digital approaches, supporting teaching staff to develop a high-quality, future-ready curriculum. By setting a bold vision and challenging traditional methods, you will inspire staff development and drive strategic aims. You will also drive the adoption of immersive classroom technologies and support staff in developing digital literacy skills to enhance educational delivery. While the wider IT department maintains the network and hardware, this role "owns" the digital transformation of the user experience. The successful candidate will be expected to navigate the ethical implications of AI while ensuring digital inclusion across a diverse community. You will You will have; Proven experience in leading digital transformation or AI integration within an educational or corporate setting. Experience managing and developing high-performing technical or pedagogical teams, such as TEL Specialists Experience in curriculum design or modernising teaching through blended and immersive learning (VR/AR) Professional/Experience in AI, Project Management, or Educational Technology. You will need; Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake) A master s degree in Educational Technology (EdTech) AI for Business Leadership or similar Teaching/Training Qualification (E.g PGCE, CertEd or Level 3 AET) or willingness to work towards We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info The Head of AI and Digital Innovation serves as a vital strategic bridge between technical infrastructure and academic excellence, reporting directly to the Director of IT and Digital who sits within the Senior Leadership Team (SLT). This reporting line ensures that digital innovation is at the heart of the Group s executive decision-making. Operating within the IT and Digital leadership tier, the postholder moves beyond traditional IT support to lead a specialised team of Digital & Technology specialists. You will act as a high-level consultant to Curriculum Leads, translating complex technological advancements, specifically Artificial Intelligence and immersive tools, into practical classroom applications that align with the Director s overarching digital vision. Our excellent benefits and rewards package: Access to local government pensions scheme (with employer contributions from 17.7% to 23.68%) Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing. Full, part time and flexible working hours available in many roles Free Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative Recruitment Referral Scheme for all employees, worth £200 per referral made What is the RNN Group? RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED Good (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme and offer reasonable adjustments to all applicants throughout the recruitment process. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. The Group s core operating hours are 8.30am-5.00pm (9pm on a Tuesday and Thursday during term time). You may be expected to work at any time during these hours to ensure business needs are met. All candidates must have the legal right to work in the UK. Closing date: Monday 30 March 2026 if you are shortlisted for this post, you will be contacted within a week of the closing date. Provisional Interview Date: 13 April 2026
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
10/03/2026
Full time
Chief Product & Technology Officer Salary: Competitive Location: Hybrid with 2 to 3 days in the London Office and Onsite with partners Contract: Permanent As the rail industry's independent safety, standards and research body the Rail Safety and Standards Board (RSSB) plays a unique role in shaping the future of Great Britain's railway. We sit at the heart of a complex national system, bringing together operators, infrastructure owners, suppliers and government using evidence, insight, digital products and standards to help the industry operate more safely, efficiently and sustainably. With a new Business Plan launching this April and the rail industry experiencing reform and rapid change in technology and data we are poised for our next exciting phase of evolution. We are now seeking a Chief Product & Technology Officer (CPTO) to join the Executive Committee and lead this next chapter shaping how RSSB uses data, technology and product innovation to deliver greater impact, deeper collaboration and lasting value for our members and across the whole rail ecosystem. About the role This is a rare and exciting role for a leader who can combine strategic vision, product thinking, technical depth and the ability to unite a complex ecosystem around shared benefit. The CPTO is a strategic leadership role at the heart of RSSB's mission. Reporting directly to the CEO and serving as a full member of the Executive Committee, you will shape how RSSB uses its data, insight and technology capabilities to deliver high value, widely adopted digital products and services for the rail industry. As CPTO, you will lead the evolution of RSSB's entire product and technology portfolio. You will set a clear strategy that integrates product development, data platforms and digital services into a coherent offer that provides practical, evidence based value across the network. You will ensure that our products are user centred, interoperable and underpinned by modern engineering practices and robust governance. Collaboration and influence are critical. You will co design solutions with members, navigate differing priorities, and build consensus around shared outcomes. You will guide product adoption and real world use, helping members integrate solutions into their operations to support better decision making, improved safety and enhanced performance. Internally, you will oversee RSSB's digital and technology operations, ensuring that platforms are secure, resilient and well governed, and that the organisation makes responsible use of emerging technologies, including AI, in the context of a safety critical sector. You will lead a multidisciplinary team of around 50 colleagues across digital and technology disciplines, fostering a modern, high performing and inclusive culture. As an Executive Committee member, you will also contribute to the broader corporate leadership of RSSB, shaping organisational strategy, culture and long term direction. What you will bring/Essential Criteria Successful candidates will be able to demonstrate: Strategic Vision and Outcomes : Proven experience of setting a clear digital or technology vision and translate it into measurable outcomes in complex, multi-stakeholder environments. Product, Platform and Integration : Experience leading the development of digital products or platforms, including co-design with users, integration across systems, and driving adoption at scale. Technology Operations and Assurance : Sufficient depth of technology leadership to take accountability for resilient, secure and well-governed digital operations, including cyber security, architecture and service continuity. Data-Informed Innovation : Strong understanding of how data, analytics and emerging technologies (including AI) can be used to improve insight, decision-making and risk management, working effectively with specialist teams. Commercial Judgement and Value : Demonstrated ability to balance innovation with affordability, manage budgets and ensure digital investment delivers clear, measurable value for members or users. Influence, Collaboration & Sector Engagement : Credibility and skill in engaging senior leaders, aligning diverse interests and delivering shared outcomes across complex organisational or sector ecosystems. RSSB is open to considering flexible working arrangements. As part of the disability confident scheme, RSSB guarantees to interview all disabled applicants who meet the minimum criteria. This campaign is being supported by our advising consultants, GatenbySanderson. To arrange an informal confidential discussion please contact: For further details and to apply, please click on Apply: Closing Date: Midday, 27th March 2026
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server o Webex Control Hub administration. o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
09/03/2026
Full time
About CACI From our headquarters in London, we're busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 Full time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact. Whether it's business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don't just deliver solutions; we build for the tomorrow's world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers. About Network Services CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities Key responsibilities HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support - Flexpod, NettApps Other responsibilities could include: Faults and service requests Technical escalations Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible) Core skills, knowledge and experience required Network Infrastructure o LAN/WAN fundamentals, QoS for video and voice traffic. o VLAN design, IP Addressing o Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms o Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server o Webex Control Hub administration. o SIP protocol understanding. o Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage o Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). o Expertise in virtualisation platforms (VMware vSphere) o Storage provisioning, replication, and backup solutions. o Cisco UCS, Hyperflex, FlexPOD o Netapp Infrastructure Automation & Monitoring o Scripting and automation o Infrastructure as Code (IaC) experience (Terraform, Ansible). o Splunk, Grafana Video Conferencing Systems o Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). o Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure o Amazon Web Services (AWS) architecture and management. o Hybrid cloud deployments & integration with on-premise systems. o Cloud networking, security groups, and resource optimisation. Expected behaviors We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive Adaptable Flexible A team player Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.
Stevenage Borough Council
Stevenage, Hertfordshire
Stevenage Borough Council is looking for a strategic leader to head our ICT Operations Service. You will lead the core IT teams for our Shared IT partnership. This role is for a leader who balances strategic vision with a high-performance culture of delivery. Your primary goal is to ensure the stability, security, and performance of the council s technology. You will deliver critical services that directly impact residents. You will report directly to the CTO and act as a senior escalation point. You will manage a team of specialist managers. Your direct reports include: • Applications Manager. • Cyber Security Manager. • Networks and Telephony Manager. • Infrastructure Services Manager. Key Responsibilities • Strategic Growth: Develop the ICT Operational Strategy, Architecture, and Roadmap. • Financial Oversight: Create and manage capital and revenue budgets alongside leadership. • Commercial Leadership: Lead procurement, supplier selection, and contract negotiations. • Service Excellence: Establish KPIs to track efficiency and drive continuous improvement. • Resilience: Oversee disaster recovery and business continuity planning. • Governance: Work with Internal and External Auditors to provide security assurance. You will be successful if you have: • Strong leadership skills with experience managing high-performing teams. • Proven ability to deliver strategic objectives within budget and on time. • Excellent understanding of IT operations best practices and security principles. • Experience in commercial relationship management and negotiation. • Exceptional communication and interpersonal skills, able to interact with diverse stakeholders. • A passion for technology and continuous improvement. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. How To Appy All applications must be made on online - please visit Current vacancies Closing date for receipt of applications: 23 March 2026 Interviews will be held week commencing: 30 March 2026
02/03/2026
Full time
Stevenage Borough Council is looking for a strategic leader to head our ICT Operations Service. You will lead the core IT teams for our Shared IT partnership. This role is for a leader who balances strategic vision with a high-performance culture of delivery. Your primary goal is to ensure the stability, security, and performance of the council s technology. You will deliver critical services that directly impact residents. You will report directly to the CTO and act as a senior escalation point. You will manage a team of specialist managers. Your direct reports include: • Applications Manager. • Cyber Security Manager. • Networks and Telephony Manager. • Infrastructure Services Manager. Key Responsibilities • Strategic Growth: Develop the ICT Operational Strategy, Architecture, and Roadmap. • Financial Oversight: Create and manage capital and revenue budgets alongside leadership. • Commercial Leadership: Lead procurement, supplier selection, and contract negotiations. • Service Excellence: Establish KPIs to track efficiency and drive continuous improvement. • Resilience: Oversee disaster recovery and business continuity planning. • Governance: Work with Internal and External Auditors to provide security assurance. You will be successful if you have: • Strong leadership skills with experience managing high-performing teams. • Proven ability to deliver strategic objectives within budget and on time. • Excellent understanding of IT operations best practices and security principles. • Experience in commercial relationship management and negotiation. • Exceptional communication and interpersonal skills, able to interact with diverse stakeholders. • A passion for technology and continuous improvement. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. How To Appy All applications must be made on online - please visit Current vacancies Closing date for receipt of applications: 23 March 2026 Interviews will be held week commencing: 30 March 2026
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description As the Sr Advisor, Cyber Security, you will lead the direction and maturity improvement of the UK organisation s cybersecurity posture. You ll manage and maintain cybersecurity systems and infrastructure, protect critical national infrastructure against cyberattacks, and ensure compliance with industry standards and regulations. You ll collaborate with cross-functional teams, drive strategic risk governance, and champion a culture of security and innovation. Core Responsibilities Lead the development and implementation of UK cybersecurity programs, policies, and procedures to secure P66 Ltd operations. Detect, analyse, and remediate security incidents, vulnerabilities, and breaches in line with incident management procedures. Provide strategic direction for OT data protection, technology governance, and security architecture. Collaborate with business stakeholders (IT, OT, Corporate Functions and Management) to coordinate policy, training, and incident response. Conduct risk assessments, recommend technical controls, and oversee forensic investigations for cybersecurity incidents. Maintain the UK business Cyber Risk Profile, develop and report cybersecurity and risk metrics; maintain compliance with UK regulations and company policies. Conduct regular UK Board Level cyber security briefings to educate leaders and teams on cybersecurity risks, mitigation strategies, projects and best practices. Coordinate and perform vulnerability assessments; research and evaluate emerging threats and trends. Maintain UK IT OT business continuity and disaster recovery policies, awareness programs, and training to align with organisational goals. Partner with UK IT OT staff, support project management, and ensure secure external data sharing. Stay current on industry and regulatory trends, incorporating best practices into standards and guidelines. Act as primary point of contact for UK government and agencies within cybersecurity space. Own cybersecurity management of change processes, periodically audit for compliance and performance. Promote a culture of safety, compliance, and continuous improvement in cybersecurity Act as Network and Information Systems (NIS) regulations responsible officer for P66 Ltd CNI sites. Acts as ICS Cybersecurity Officer as defined in O-33-RS-01. Education Requirements/Key Skills Bachelor s degree in Engineering, Computer Science, Information Technology, or related field, OR equivalent experience in a relevant supervisory role. Relevant experience in OT/ICS Relevant experience in cybersecurity Strong analytical and problem-solving skills, with advanced data collection and analysis capabilities. Excellent verbal and written communication skills for engaging all levels of management and technical staff. Experience in refining, pipelines, terminals, or midstream industry operations. Familiarity with OT industry standards (NIST SP (Apply online only), CIS Controls V8, NIST CFS v7.1, CERT RMM, NIST SP 800-53). Familiar with IEC62443, NCSC CAF and HSE OG86. CISSP certified or equivalent preferred. Ability to travel to any P66 Ltd and Joint Venture or Subsidiary location including periodic visits to Houston and Bartlesville. What are we looking for - Manages Complexity: You thrive in ambiguous, high-stakes environments, making sense of complex information to solve problems and drive effective solutions. - Ensures Accountability: You hold yourself and others to high standards, tracking performance and learning from both successes and setbacks. - Organisational Awareness: You navigate policy, process, and people dynamics with ease, building support for ideas and overcoming resistance. - Advanced skills in policy development, gap analysis, and compliance monitoring. - Experience leading forensic efforts and disaster recovery planning. - Proven ability to cultivate innovation, optimize work processes, and build effective teams. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
01/03/2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description As the Sr Advisor, Cyber Security, you will lead the direction and maturity improvement of the UK organisation s cybersecurity posture. You ll manage and maintain cybersecurity systems and infrastructure, protect critical national infrastructure against cyberattacks, and ensure compliance with industry standards and regulations. You ll collaborate with cross-functional teams, drive strategic risk governance, and champion a culture of security and innovation. Core Responsibilities Lead the development and implementation of UK cybersecurity programs, policies, and procedures to secure P66 Ltd operations. Detect, analyse, and remediate security incidents, vulnerabilities, and breaches in line with incident management procedures. Provide strategic direction for OT data protection, technology governance, and security architecture. Collaborate with business stakeholders (IT, OT, Corporate Functions and Management) to coordinate policy, training, and incident response. Conduct risk assessments, recommend technical controls, and oversee forensic investigations for cybersecurity incidents. Maintain the UK business Cyber Risk Profile, develop and report cybersecurity and risk metrics; maintain compliance with UK regulations and company policies. Conduct regular UK Board Level cyber security briefings to educate leaders and teams on cybersecurity risks, mitigation strategies, projects and best practices. Coordinate and perform vulnerability assessments; research and evaluate emerging threats and trends. Maintain UK IT OT business continuity and disaster recovery policies, awareness programs, and training to align with organisational goals. Partner with UK IT OT staff, support project management, and ensure secure external data sharing. Stay current on industry and regulatory trends, incorporating best practices into standards and guidelines. Act as primary point of contact for UK government and agencies within cybersecurity space. Own cybersecurity management of change processes, periodically audit for compliance and performance. Promote a culture of safety, compliance, and continuous improvement in cybersecurity Act as Network and Information Systems (NIS) regulations responsible officer for P66 Ltd CNI sites. Acts as ICS Cybersecurity Officer as defined in O-33-RS-01. Education Requirements/Key Skills Bachelor s degree in Engineering, Computer Science, Information Technology, or related field, OR equivalent experience in a relevant supervisory role. Relevant experience in OT/ICS Relevant experience in cybersecurity Strong analytical and problem-solving skills, with advanced data collection and analysis capabilities. Excellent verbal and written communication skills for engaging all levels of management and technical staff. Experience in refining, pipelines, terminals, or midstream industry operations. Familiarity with OT industry standards (NIST SP (Apply online only), CIS Controls V8, NIST CFS v7.1, CERT RMM, NIST SP 800-53). Familiar with IEC62443, NCSC CAF and HSE OG86. CISSP certified or equivalent preferred. Ability to travel to any P66 Ltd and Joint Venture or Subsidiary location including periodic visits to Houston and Bartlesville. What are we looking for - Manages Complexity: You thrive in ambiguous, high-stakes environments, making sense of complex information to solve problems and drive effective solutions. - Ensures Accountability: You hold yourself and others to high standards, tracking performance and learning from both successes and setbacks. - Organisational Awareness: You navigate policy, process, and people dynamics with ease, building support for ideas and overcoming resistance. - Advanced skills in policy development, gap analysis, and compliance monitoring. - Experience leading forensic efforts and disaster recovery planning. - Proven ability to cultivate innovation, optimize work processes, and build effective teams. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
CBSbutler Holdings Limited trading as CBSbutler
City, Birmingham
Technical Architect - Data Platform Modernisation + Fuly remote role (with expensed travel) + 500 to 520 per day Inside IR35 + SC Cleared role Role Overview We are seeking a highly experienced Technical Architect to lead the architectural modernisation of a large-scale, mission-critical data platform within DWP. This is a hands-on senior architecture role focused on transforming a complex brownfield data estate while maintaining uninterrupted service delivery. You'll be driving major technical decisions across data architecture, infrastructure, security, and cross-cloud connectivity - shaping the future of a platform that directly supports millions of UK citizens. Key Responsibilities 1. Brownfield Architecture & Platform Modernisation Lead the re-architecture of an established enterprise data platform (DWX). Support new microservice-based upstream integrations and large-scale schema evolution (300+ schemas). Design strategies to merge 3-5 years of legacy data with new data models while maintaining consistent user journeys. Define modernisation approaches that minimise disruption to live services. 2. Data Platform & Integration Architecture Design modern ingestion, transformation, and storage patterns. Define migration and schema transition strategies that maintain data quality, lineage, and service continuity. Architect phased rollout approaches to reduce operational risk. 3. Infrastructure, Security & Network Architecture Lead the transition from bespoke UC MacBook/VPC setups to standardised DWP environments using Zscaler . Define secure connectivity models between AWS-hosted platforms and Azure-based DWP environments . Ensure secure cross-cloud data transfer, compliance, and governance. 4. Technology Modernisation & Standards Alignment Assess existing technology choices and define migration strategies to DWP-aligned standards. Produce architecture options, technical roadmaps, and ADRs. Drive reduction of technical debt and alignment to DWP Digital Blueprint and Enterprise Architecture standards. 5. Leadership, Governance & Stakeholder Engagement Act as senior architectural authority across DWX and related platforms. Provide architectural assurance, governance, and strategic technical leadership. Essential Skills & Experience Proven experience as a Senior / Lead Technical Architect in complex brownfield environments. Deep expertise in data platform architecture , including ingestion patterns, schema evolution, and microservice integration. Strong AWS + Azure multi-cloud integration experience . Background working within government, public sector, or regulated environments . Strong infrastructure, security & network architecture experience (Zscaler, VPCs, VPN, identity). Experience modernising critical platforms while maintaining live service delivery. Strong governance, security assurance and SRE handover experience. Excellent stakeholder communication and leadership skills. Strong technical documentation skills (Confluence / SharePoint). Desirable Event-driven and microservice-based data architectures. Kotlin experience and migration pathways to Java / Python. Knowledge of Power BI, CoPilot, or GenAI.
27/02/2026
Contractor
Technical Architect - Data Platform Modernisation + Fuly remote role (with expensed travel) + 500 to 520 per day Inside IR35 + SC Cleared role Role Overview We are seeking a highly experienced Technical Architect to lead the architectural modernisation of a large-scale, mission-critical data platform within DWP. This is a hands-on senior architecture role focused on transforming a complex brownfield data estate while maintaining uninterrupted service delivery. You'll be driving major technical decisions across data architecture, infrastructure, security, and cross-cloud connectivity - shaping the future of a platform that directly supports millions of UK citizens. Key Responsibilities 1. Brownfield Architecture & Platform Modernisation Lead the re-architecture of an established enterprise data platform (DWX). Support new microservice-based upstream integrations and large-scale schema evolution (300+ schemas). Design strategies to merge 3-5 years of legacy data with new data models while maintaining consistent user journeys. Define modernisation approaches that minimise disruption to live services. 2. Data Platform & Integration Architecture Design modern ingestion, transformation, and storage patterns. Define migration and schema transition strategies that maintain data quality, lineage, and service continuity. Architect phased rollout approaches to reduce operational risk. 3. Infrastructure, Security & Network Architecture Lead the transition from bespoke UC MacBook/VPC setups to standardised DWP environments using Zscaler . Define secure connectivity models between AWS-hosted platforms and Azure-based DWP environments . Ensure secure cross-cloud data transfer, compliance, and governance. 4. Technology Modernisation & Standards Alignment Assess existing technology choices and define migration strategies to DWP-aligned standards. Produce architecture options, technical roadmaps, and ADRs. Drive reduction of technical debt and alignment to DWP Digital Blueprint and Enterprise Architecture standards. 5. Leadership, Governance & Stakeholder Engagement Act as senior architectural authority across DWX and related platforms. Provide architectural assurance, governance, and strategic technical leadership. Essential Skills & Experience Proven experience as a Senior / Lead Technical Architect in complex brownfield environments. Deep expertise in data platform architecture , including ingestion patterns, schema evolution, and microservice integration. Strong AWS + Azure multi-cloud integration experience . Background working within government, public sector, or regulated environments . Strong infrastructure, security & network architecture experience (Zscaler, VPCs, VPN, identity). Experience modernising critical platforms while maintaining live service delivery. Strong governance, security assurance and SRE handover experience. Excellent stakeholder communication and leadership skills. Strong technical documentation skills (Confluence / SharePoint). Desirable Event-driven and microservice-based data architectures. Kotlin experience and migration pathways to Java / Python. Knowledge of Power BI, CoPilot, or GenAI.
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Solution Architect to help shape Barnet's technology future and play a strategic role in driving our digital, data and AI transformation. As part of the Insight & Intelligence Hub, you'll lead the design and delivery of scalable, secure and cost-effective technology solutions across the council. You'll be responsible for setting the architectural direction for our 5year technology investment strategy. Ensuring our systems, platforms and AI tooling align with business needs, emerging technologies and industry best practice. This is a high impact role with visibility across the organisation. You'll influence senior leaders, guide major technology decisions, and help create a modern, integrated architecture that supports better services and outcomes for residents. This is a hybrid role. You will be expected o attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're an experienced and strategic technology leader who thrives on solving complex problems and shaping modern enterprise architectures. You combine deep technical expertise with strong stakeholder influence and the ability to communicate in a clear, business focused way. You will bring: - Extensive experience delivering enterprise wide architecture within complex, multisupplier environments. - Strong knowledge of infrastructure, cloud platforms, networking, applications, AI, RPA and data platforms. - Confidence designing and governing complex solutions, creating both high-level blueprints and low-level technical specifications. - Ability to translate user and business needs into functional and nonfunctional requirements. - Experience horizonscanning, evaluating emerging technologies and advising senior leadership on strategic adoption. - Expertise in IT architecture frameworks (e.g. TOGAF) and familiarity with modern engineering practices such as cloudnative, data driven and AIenabled architectures. - Excellent problem-solving skills, with the ability to troubleshoot legacy and modern systems alike. - Strong communication and negotiation skills, with proven experience influencing senior stakeholders. If you're motivated by innovation, transformation and designing solutions that make a tangible difference, this role offers both challenge and impact at scale. In this role, you will: - Set the strategic technical architecture direction for the council's multiyear technology investment plan. - Research, evaluate and design complex information systems, infrastructure solutions and data platforms. - Lead the design of AI and automation solutions, advising on safe, effective adoption of emerging technologies. - Review and assure designs from third parties, ensuring alignment to corporate and industry standards. - Conduct feasibility studies and provide recommendations on proposed IT developments, including risks, costs and benefits. - Translate business requirements into clear technical specifications, both functional and nonfunctional. - Develop high-level architectural blueprints and refine these into detailed designs during implementation. - Work closely with cyber security, information governance and ICT teams to ensure compliance and security standards are embedded in all solutions. - Lead the development of technical standards, architectural principles and long-term roadmaps. - Negotiate with stakeholders to balance user needs, technical constraints, timelines and budgets. - Provide expert advice throughout the full lifecycle of projects, from discovery to delivery. You'll play a crucial role in enabling significant organisational savings, improving service delivery and driving forward innovation across Barnet. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
13/02/2026
Contractor
Directorate: Strategy & Innovation Contract Type: 18 Months Fixed Term Contract Hours: 36 Salary: 71,713 - 79,409 Location: Colindale Closing Date: Midnight March 9th 2026 About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do. About the role This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We're investing in smarter services, better use of data, modern technology, and you'll play a key part in shaping this future. We're looking for an exceptional Solution Architect to help shape Barnet's technology future and play a strategic role in driving our digital, data and AI transformation. As part of the Insight & Intelligence Hub, you'll lead the design and delivery of scalable, secure and cost-effective technology solutions across the council. You'll be responsible for setting the architectural direction for our 5year technology investment strategy. Ensuring our systems, platforms and AI tooling align with business needs, emerging technologies and industry best practice. This is a high impact role with visibility across the organisation. You'll influence senior leaders, guide major technology decisions, and help create a modern, integrated architecture that supports better services and outcomes for residents. This is a hybrid role. You will be expected o attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. About you You're an experienced and strategic technology leader who thrives on solving complex problems and shaping modern enterprise architectures. You combine deep technical expertise with strong stakeholder influence and the ability to communicate in a clear, business focused way. You will bring: - Extensive experience delivering enterprise wide architecture within complex, multisupplier environments. - Strong knowledge of infrastructure, cloud platforms, networking, applications, AI, RPA and data platforms. - Confidence designing and governing complex solutions, creating both high-level blueprints and low-level technical specifications. - Ability to translate user and business needs into functional and nonfunctional requirements. - Experience horizonscanning, evaluating emerging technologies and advising senior leadership on strategic adoption. - Expertise in IT architecture frameworks (e.g. TOGAF) and familiarity with modern engineering practices such as cloudnative, data driven and AIenabled architectures. - Excellent problem-solving skills, with the ability to troubleshoot legacy and modern systems alike. - Strong communication and negotiation skills, with proven experience influencing senior stakeholders. If you're motivated by innovation, transformation and designing solutions that make a tangible difference, this role offers both challenge and impact at scale. In this role, you will: - Set the strategic technical architecture direction for the council's multiyear technology investment plan. - Research, evaluate and design complex information systems, infrastructure solutions and data platforms. - Lead the design of AI and automation solutions, advising on safe, effective adoption of emerging technologies. - Review and assure designs from third parties, ensuring alignment to corporate and industry standards. - Conduct feasibility studies and provide recommendations on proposed IT developments, including risks, costs and benefits. - Translate business requirements into clear technical specifications, both functional and nonfunctional. - Develop high-level architectural blueprints and refine these into detailed designs during implementation. - Work closely with cyber security, information governance and ICT teams to ensure compliance and security standards are embedded in all solutions. - Lead the development of technical standards, architectural principles and long-term roadmaps. - Negotiate with stakeholders to balance user needs, technical constraints, timelines and budgets. - Provide expert advice throughout the full lifecycle of projects, from discovery to delivery. You'll play a crucial role in enabling significant organisational savings, improving service delivery and driving forward innovation across Barnet. What we offer - 31 days annual leave, plus public and bank holidays - Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents - Work-life balance options may include hybrid working, flexitime, job share, home working, part-time - A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more - Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership - Excellent training and development opportunities - Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence, Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening. To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed) All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Job Description As a Lead Software Engineer at JPMorganChase within the Cloud Foundational Services Public Cloud Engineering organisation, you are an integral part of an agile team that works to enhance, build, and deliver high quality technology products in a secure, stable, and scalable way. As a core technical contributor, your knowledge and contributions will significantly influence the business, and your deep technical comprehension and problem-solving abilities will be utilized to tackle a broad spectrum of challenges across diverse technologies and applications. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Ensures compliance with security and regulatory requirements for the cloud Collaborates with other cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud Required qualifications, capabilities, and skills Formal training or certification in Computer Science or as a technical architect with 5+ years of applied experience in AWS services (EKS, ECS, EC2, VPC, S3, IAM, Lambda, DynamoDB, Route53, ELB), Terraform for Infrastructure as Code (IaC), and practical cloud-native experience. Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker. Experience with version control systems, particularly Git. Proficiency in at least one programming language, particularly Python or Go, and proficient in all aspects of the Software Development Life Cycle. Experience with sentinel policy, knowledge of security best practices in cloud environments, and a strong understanding of networking concepts, including DNS and load balancing Familiarity with containerization technologies such as Docker and Kubernetes. Ability to tackle design and functionality problems independently with little to no oversight. Hands-on practical experience delivering system design, application development, testing, and operational stability. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, machine learning, mobile) and in-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
01/09/2025
Full time
Job Description As a Lead Software Engineer at JPMorganChase within the Cloud Foundational Services Public Cloud Engineering organisation, you are an integral part of an agile team that works to enhance, build, and deliver high quality technology products in a secure, stable, and scalable way. As a core technical contributor, your knowledge and contributions will significantly influence the business, and your deep technical comprehension and problem-solving abilities will be utilized to tackle a broad spectrum of challenges across diverse technologies and applications. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Influences peers and thought leaders to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Ensures compliance with security and regulatory requirements for the cloud Collaborates with other cloud platform engineering teams to enable the delivery of high-quality, secure, and scalable applications on the cloud Required qualifications, capabilities, and skills Formal training or certification in Computer Science or as a technical architect with 5+ years of applied experience in AWS services (EKS, ECS, EC2, VPC, S3, IAM, Lambda, DynamoDB, Route53, ELB), Terraform for Infrastructure as Code (IaC), and practical cloud-native experience. Proficiency in automation and continuous delivery methods, including CI/CD pipelines and tools such as Jenkins and Spinnaker. Experience with version control systems, particularly Git. Proficiency in at least one programming language, particularly Python or Go, and proficient in all aspects of the Software Development Life Cycle. Experience with sentinel policy, knowledge of security best practices in cloud environments, and a strong understanding of networking concepts, including DNS and load balancing Familiarity with containerization technologies such as Docker and Kubernetes. Ability to tackle design and functionality problems independently with little to no oversight. Hands-on practical experience delivering system design, application development, testing, and operational stability. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, machine learning, mobile) and in-depth knowledge of the financial services industry and their IT systems. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. Preferred qualifications, capabilities, and skills An AWS Certification such AWS Certified Solutions Architect, or AWS Certified Developer. HashiCorp Certified: Terraform Associate. Experience with other cloud providers such as Azure or Google Cloud Platform. Experience using the vCluster platform Ability to rapidly learn and adapt to new technologies. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Job Description Bring your Software Engineering to the next level and become an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Software Engineer at JPMorgan Chase within Corporate Investment Bank Data Solutions, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Operates on big financial and non-financial data using modern parallel data analytics tools. Contributes to the design and architecture of the data management platform. Possesses strong hands-on working experience on core Java v.17 or above Possesses experience working on databases like Postgres Utilizes the latest cloud technology and infrastructure to perform analysis at scale, preferably AWS. Works with Tech, Product and other data partners to develop and implement data engineering use cases. Leverages technical skills to source and prepare data from a variety of data sources including traditional databases, SQL, no-SQL, and Cloud. Builds and maintain dataset documentation and metadata. Evaluates the current data architecture and shape the future state data architecture and roadmap. Works closely with data analytics staff within our team and partner teams to optimize solutions and develop / foster new ideas. Develops solutions to make the product supportable and scalable. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient applied experience Expert level Java application development experience using Java 17 or higher, Spring boot, relational databases (Postgres, Oracle, etc) Experience with Kubernetes, AWS experience or any cloud experience Hands on traditional Database Skills (Postgres, Oracle, or SQL Server). Strong SQL skills needed. Data Architecture skills and experience building enterprise scale data solutions. Experience building performant, decoupled, testable, maintainable code and fine tuning application response / performance testing using industry-wide technology trends and best practices Experience working with Maven, Jenkins build pipelines, Sonar and Unit testing frameworks including Junit5, Cucumber or similar. Experience with at least one other coding language (Python, Scala, Node.js etc.) Ability to communicate at all levels of the organization including senior executive level. Preferred qualifications, capabilities, and skills Basic understanding of financial markets Experience with Graph Database such as Neo4J About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
01/09/2025
Full time
Job Description Bring your Software Engineering to the next level and become an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Software Engineer at JPMorgan Chase within Corporate Investment Bank Data Solutions, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Operates on big financial and non-financial data using modern parallel data analytics tools. Contributes to the design and architecture of the data management platform. Possesses strong hands-on working experience on core Java v.17 or above Possesses experience working on databases like Postgres Utilizes the latest cloud technology and infrastructure to perform analysis at scale, preferably AWS. Works with Tech, Product and other data partners to develop and implement data engineering use cases. Leverages technical skills to source and prepare data from a variety of data sources including traditional databases, SQL, no-SQL, and Cloud. Builds and maintain dataset documentation and metadata. Evaluates the current data architecture and shape the future state data architecture and roadmap. Works closely with data analytics staff within our team and partner teams to optimize solutions and develop / foster new ideas. Develops solutions to make the product supportable and scalable. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient applied experience Expert level Java application development experience using Java 17 or higher, Spring boot, relational databases (Postgres, Oracle, etc) Experience with Kubernetes, AWS experience or any cloud experience Hands on traditional Database Skills (Postgres, Oracle, or SQL Server). Strong SQL skills needed. Data Architecture skills and experience building enterprise scale data solutions. Experience building performant, decoupled, testable, maintainable code and fine tuning application response / performance testing using industry-wide technology trends and best practices Experience working with Maven, Jenkins build pipelines, Sonar and Unit testing frameworks including Junit5, Cucumber or similar. Experience with at least one other coding language (Python, Scala, Node.js etc.) Ability to communicate at all levels of the organization including senior executive level. Preferred qualifications, capabilities, and skills Basic understanding of financial markets Experience with Graph Database such as Neo4J About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Summer-Browning Associates are currently supporting a consultancy (end client is Central Government) who are seeking a Developer/Platform Engineer on an initial 9 month assignment.
Service Location: London (3 days London - Hybrid)
Job Summary
We are seeking a highly skilled Developer / Platform Engineer with existing SC clearance and experience in containerised applications, real-time communications platforms, and infrastructure automation. In this role you will collaborate closely with cross-functional teams to ensure the successful delivery of projects and contribute to the overall strategic direction of our technology initiatives.
Duties
The successful candidate will develop, deploy, and maintain scalable, secure, and reliable services based on tools such as Docker, Kubernetes, Rocket.Chat, Jitsi, and similar open-source technologies. You'll be part of a multidisciplinary team building communication and collaboration platforms that may be deployed on-premise or in secure cloud environments.
Develop and deploy containerised applications using Docker and Kubernetes.
Install, configure, customise, and maintain Rocket.Chat, Jitsi, and similar platforms.
Design scalable deployment architectures for real-time communication and collaboration tools.
Automate deployment pipelines and CI/CD workflows using tools such as GitLab CI, Jenkins, or ArgoCD.
Build custom integrations and plugins for platforms like Rocket.Chat (e.g., bots, webhooks, LDAP, SSO).
Experience
Strong experience with Docker and Kubernetes in production environments.
Proven hands-on experience deploying and customising Rocket.Chat and/or Jitsi Meet.
Proficiency in scripting and programming (e.g., JavaScript/Node.js, Python, Bash).
Experience with Linux system administration, networking, and firewall configuration.
Familiarity with cloud platforms (AWS, Azure, GCP) or private/on-premise Kubernetes clusters.
Familiarity with MongoDB, PostgreSQL, Redis, or similar back-end technologies used by Rocket.Chat and Jitsi.
Exposure to Zero Trust networking and secure enclave deployments.
We invite qualified candidates who are passionate about technology and eager to make an impact through innovative solutions to apply for this exciting opportunity.
NB:
Please do not apply if you do not have any experience deploying or customising Rocket.chat and OR Jitsi MeetActive
SC will be advantageous as this will be a requirement prior to undertaking the role. Applicants MUST also be willing & eligible to go through DV level vetting to in order to be considered.
To apply, please submit latest CV for consideration
01/06/2025
Summer-Browning Associates are currently supporting a consultancy (end client is Central Government) who are seeking a Developer/Platform Engineer on an initial 9 month assignment.
Service Location: London (3 days London - Hybrid)
Job Summary
We are seeking a highly skilled Developer / Platform Engineer with existing SC clearance and experience in containerised applications, real-time communications platforms, and infrastructure automation. In this role you will collaborate closely with cross-functional teams to ensure the successful delivery of projects and contribute to the overall strategic direction of our technology initiatives.
Duties
The successful candidate will develop, deploy, and maintain scalable, secure, and reliable services based on tools such as Docker, Kubernetes, Rocket.Chat, Jitsi, and similar open-source technologies. You'll be part of a multidisciplinary team building communication and collaboration platforms that may be deployed on-premise or in secure cloud environments.
Develop and deploy containerised applications using Docker and Kubernetes.
Install, configure, customise, and maintain Rocket.Chat, Jitsi, and similar platforms.
Design scalable deployment architectures for real-time communication and collaboration tools.
Automate deployment pipelines and CI/CD workflows using tools such as GitLab CI, Jenkins, or ArgoCD.
Build custom integrations and plugins for platforms like Rocket.Chat (e.g., bots, webhooks, LDAP, SSO).
Experience
Strong experience with Docker and Kubernetes in production environments.
Proven hands-on experience deploying and customising Rocket.Chat and/or Jitsi Meet.
Proficiency in scripting and programming (e.g., JavaScript/Node.js, Python, Bash).
Experience with Linux system administration, networking, and firewall configuration.
Familiarity with cloud platforms (AWS, Azure, GCP) or private/on-premise Kubernetes clusters.
Familiarity with MongoDB, PostgreSQL, Redis, or similar back-end technologies used by Rocket.Chat and Jitsi.
Exposure to Zero Trust networking and secure enclave deployments.
We invite qualified candidates who are passionate about technology and eager to make an impact through innovative solutions to apply for this exciting opportunity.
NB:
Please do not apply if you do not have any experience deploying or customising Rocket.chat and OR Jitsi MeetActive
SC will be advantageous as this will be a requirement prior to undertaking the role. Applicants MUST also be willing & eligible to go through DV level vetting to in order to be considered.
To apply, please submit latest CV for consideration
Solution Architect - Network Technology - £550-£650 per day - Outside IR35 - Hybrid 2-3 days a week at a site near Bath.
My client is looking for a highly motivated Solution Architect to join their dynamic team and lead the development of winning technical solutions. This role requires close collaboration with internal teams, suppliers, and customers to design, deliver, and manage robust network and cloud infrastructures.
Applicants with active SC clearance will be prioritised, applicants must be eligible to obtain DV clearance.
Key Responsibilities
In this role, you will be responsible for:
Solution Design & Delivery
Lead technical strategy discussions with senior customer stakeholders to align solutions with business objectives.
Develop and present technical options papers to support strategic decision-making.
Provide consultancy services to customers, offering expert advice on network and cloud solutions.
Create and cost solutions in response to customer requirements, including RFPs and RFIs.
Produce detailed solution descriptions and compliance documentation as part of bid responses.
Present technical solutions to customers, demonstrating value, security, and scalability.
Develop technical specifications, network architecture documentation, and other essential design materials.
Cloud Integration
Design and implement cloud-based solutions using platforms such as AWS, Azure, or Google Cloud Platform (GCP).
Collaborate with cloud providers and partners to integrate cloud services with on-premises network infrastructure.
Ensure cloud solutions adhere to security, compliance, and performance requirements.
Leverage cloud-native technologies (e.g., virtual firewalls, VPN gateways, SD-WAN) to enhance network resilience and scalability.
Solution Integration & Implementation
End-to-end responsibility for the specification, design, configuration, and deployment of network and cloud solutions.
Ensure solutions are fully integrated with other deliverables and aligned with customer requirements.
Develop comprehensive documentation, including statements of work (SoW), handbooks, user guides, and training materials.
Lead the successful handover of solutions into operational environments.
Stakeholder Engagement
Collaborate with internal teams across Account, Business Development, Product, Bid, Procurement, Project, and Service functions.
Liaise with external partners, vendors, and suppliers to identify and integrate innovative products and services.
Engage with clients to develop budgets and strategic roadmaps for future infrastructure and cloud investments.
Required Skills and Experience
Technical Expertise
Proven track record of delivering complex network and cloud solutions using:
Cisco (CCNP/CCIE certification preferred)
Juniper (JNCIP/JNCIE certification preferred)
Fortinet (NSE 4/5/6 certification preferred)
Palo Alto (PCNSE certification preferred)
Cloud platforms: AWS, Azure, or GCP (certifications such as AWS Solutions Architect, Azure Solutions Architect, or Google Cloud Professional Architect are a plus).
In-depth knowledge of networking protocols (BGP, OSPF, MPLS, VPN, VLAN, QoS).
Experience with IT governance frameworks and security standards (e.g., ISO/IEC 27001).
Working knowledge of TOGAF and experience with ArchiMate.
Leadership & Strategy
Strong strategic thinking with the ability to plan and manage complex solutions.
Experience leading technical teams and mentoring junior engineers.
Excellent influencing and negotiation skills with the ability to communicate effectively at all levels.
Project & Stakeholder Management
Experience managing multi-vendor environments and supplier relationships.
Proven ability to manage budgets, timelines, and resources effectively.
Strong client-facing skills, with the ability to build and maintain long-term relationships.
Soft Skills
Excellent communication skills (both oral and written).
Ability to work well under pressure and manage multiple projects simultaneously.
Strong problem-solving, organizational, and time management abilities.
Preferred Experience
Experience working in the Defence sector or within a secure government body.
Knowledge of Service Level Management, IT Governance, and Supplier Management
01/06/2025
Solution Architect - Network Technology - £550-£650 per day - Outside IR35 - Hybrid 2-3 days a week at a site near Bath.
My client is looking for a highly motivated Solution Architect to join their dynamic team and lead the development of winning technical solutions. This role requires close collaboration with internal teams, suppliers, and customers to design, deliver, and manage robust network and cloud infrastructures.
Applicants with active SC clearance will be prioritised, applicants must be eligible to obtain DV clearance.
Key Responsibilities
In this role, you will be responsible for:
Solution Design & Delivery
Lead technical strategy discussions with senior customer stakeholders to align solutions with business objectives.
Develop and present technical options papers to support strategic decision-making.
Provide consultancy services to customers, offering expert advice on network and cloud solutions.
Create and cost solutions in response to customer requirements, including RFPs and RFIs.
Produce detailed solution descriptions and compliance documentation as part of bid responses.
Present technical solutions to customers, demonstrating value, security, and scalability.
Develop technical specifications, network architecture documentation, and other essential design materials.
Cloud Integration
Design and implement cloud-based solutions using platforms such as AWS, Azure, or Google Cloud Platform (GCP).
Collaborate with cloud providers and partners to integrate cloud services with on-premises network infrastructure.
Ensure cloud solutions adhere to security, compliance, and performance requirements.
Leverage cloud-native technologies (e.g., virtual firewalls, VPN gateways, SD-WAN) to enhance network resilience and scalability.
Solution Integration & Implementation
End-to-end responsibility for the specification, design, configuration, and deployment of network and cloud solutions.
Ensure solutions are fully integrated with other deliverables and aligned with customer requirements.
Develop comprehensive documentation, including statements of work (SoW), handbooks, user guides, and training materials.
Lead the successful handover of solutions into operational environments.
Stakeholder Engagement
Collaborate with internal teams across Account, Business Development, Product, Bid, Procurement, Project, and Service functions.
Liaise with external partners, vendors, and suppliers to identify and integrate innovative products and services.
Engage with clients to develop budgets and strategic roadmaps for future infrastructure and cloud investments.
Required Skills and Experience
Technical Expertise
Proven track record of delivering complex network and cloud solutions using:
Cisco (CCNP/CCIE certification preferred)
Juniper (JNCIP/JNCIE certification preferred)
Fortinet (NSE 4/5/6 certification preferred)
Palo Alto (PCNSE certification preferred)
Cloud platforms: AWS, Azure, or GCP (certifications such as AWS Solutions Architect, Azure Solutions Architect, or Google Cloud Professional Architect are a plus).
In-depth knowledge of networking protocols (BGP, OSPF, MPLS, VPN, VLAN, QoS).
Experience with IT governance frameworks and security standards (e.g., ISO/IEC 27001).
Working knowledge of TOGAF and experience with ArchiMate.
Leadership & Strategy
Strong strategic thinking with the ability to plan and manage complex solutions.
Experience leading technical teams and mentoring junior engineers.
Excellent influencing and negotiation skills with the ability to communicate effectively at all levels.
Project & Stakeholder Management
Experience managing multi-vendor environments and supplier relationships.
Proven ability to manage budgets, timelines, and resources effectively.
Strong client-facing skills, with the ability to build and maintain long-term relationships.
Soft Skills
Excellent communication skills (both oral and written).
Ability to work well under pressure and manage multiple projects simultaneously.
Strong problem-solving, organizational, and time management abilities.
Preferred Experience
Experience working in the Defence sector or within a secure government body.
Knowledge of Service Level Management, IT Governance, and Supplier Management
Head of Operations and Architecture
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
The Head of Operations and Architecture, will lead the technology operations and architecture function, providing strategic direction and leadership to the team, ensuring that the infrastructure whether cloud based or on-prem is fit for purpose and delivers the required business outcomes allowing the Digital Services and the council to run effectively. You will spearhead the need for technology changes for the service to deliver better outcomes whether that be replacing the network and infrastructure stack, or introducing AI automation, and critically you will also be responsible for devising and improving the overall technical architecture as the council moves to a digital first strategy.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldOperations@starfishsearch.com or on 07756292779
08/07/2024
Full time
Head of Operations and Architecture
London Borough of Enfield £81,393 to £98,406
Enfield Council is a diverse borough with some of the most exciting transformational regeneration projects happening anywhere in the United Kingdom. As a Council, we are changing the lives of young and vulnerable people through youth programmes and projects. We are increasing our in-borough Special Educational Needs and Disabilities (SEND) provision so that we can care for and educate our children and young people locally in a setting that is right for them. Our SMART Living project is utilising technology to enable Adult Social Care users to achieve happiness, safety and independence and reduce isolation. We deliver award-winning environmental programmes which are enhancing our green spaces and waterways across the borough and bringing rain gardens and sustainable drainage to our urban centres – helping London in our journey to net zero and adapt to a changing climate. As part of our work to keep Enfield clean, we are continuing to support residents and businesses to make better use of resources, reduce waste and improve recycling rates. We are committed to delivering on our five priorities for the borough and its residents, which includes clean and green places; strong, healthy and safe communities, thriving children and young people; more and better homes; and an economy that works for everyone. Underpinning our Workforce Strategy 2023-2028 and Council Plan 2023-2026 is the need to have a forward looking Digital Services team, who can deliver a for for purpose, fit for future technology and project landscape to allow us to create, achieve and exceed our Digital Strategy. Our values are to be bold; make a difference; and show you care. Our behaviours are to take responsibility; be open, honest and respectful; listen and learn; and work together to find solutions.
THE ROLE
The Head of Operations and Architecture, will lead the technology operations and architecture function, providing strategic direction and leadership to the team, ensuring that the infrastructure whether cloud based or on-prem is fit for purpose and delivers the required business outcomes allowing the Digital Services and the council to run effectively. You will spearhead the need for technology changes for the service to deliver better outcomes whether that be replacing the network and infrastructure stack, or introducing AI automation, and critically you will also be responsible for devising and improving the overall technical architecture as the council moves to a digital first strategy.
INFORMATION
For further details, please click on the role profile and useful links below. For more information, please contact Rosalind Lambert via EnfieldOperations@starfishsearch.com or on 07756292779
Solutions Architect Want to apply Read all the information about this position below, then hit the apply button. Location: UK based, remote Travel Required : Yes Salary: Up to £80,000 Department: Public Sector Services Reports to : SVP Business Development Contract Type: Permanent Job Summary / Overview Working as part of a Bid Team, you will act as the overall Solutions Architect on all Public Sector new bids and existing client retenders and farming growth opportunities. Working closely with the subject matter experts in each business area you will be required to identify all of the components and associated costs needed to deliver the overall solution. You will be responsible for the development and documentation of compelling, differentiated and commercially attractive solutions in response to identified client needs, requirements in response to Invitations to Tenders (ITT's). You will Identify and quantify the transformational outcomes that our solutions can deliver to clients through the integration of technology, analytics, processes, people and customer experiences. In addition, you will work with the Public Sector bid team to both create and maintain a comprehensive bid library of up to date content and client case studies and continually engage with the wider Teleperformance Transformation and Innovation (T&I) team and third party supplier base to maintain up to date insight and knowledge into the potential tools and solutions that Teleperformance have access to. You will be required play a leading role in working with the Public Sector SVP of Business Development and the Client Services team to actively lead and support market engagement activities and engage directly with clients on service innovation and solutions support for new and existing services. The nature of the work will require the successful applicant to be UK based and this is a remote working role. Applications will be welcomed regardless of UK location; South West England, South East England and South Wales location would be beneficial due to proximity of clients and the senior team. Benefits of the role include 5% matched pension contributions and 25 days holiday a year plus bank holidays. Key Responsibilities and Accountabilities Designing solutions comprising one or more of the following elements, voice and non-voice contact centre outsourcing, insight and customer analytics services, customer experience strategy Writing detailed and compliant solution content in response to ITT's and RFP's Participation on pre-tender market engagement activity Presenting solutions to clients both formally as part of a bid process and informally in discovery/consultative conversations and as part of market engagement activities Working with and advising our finance team to ensure solutions are properly costed/priced and costs are correctly captured in client financial models and templates. Working closely with our Work Force Management teams to ensure they accurately size and forecast /model the levels of resource required. Focus to include optimal productivity of service solution and ensuring maximum efficiency of solution. Working with the SVP of Business Development to secure executive sign off for proposed solutions/prices as part of the formal bid process Working with the SVP of Business Development to pro-actively manage the Crown Commercial Service (CCS) Framework, and build and maintain relationships with the CCS stakeholder teams Communication Ability to put complex ideas across simply in written, visual (slides) and verbal forms Confident presenter and public speaker Ensuring that current Government policy and compliance requirements are understood and are reflected in all solutions created Responsibility for ongoing market research and engagement with Government to understand future compliance requirements, e.g. Social Value strategy to undertake gap analysis and work with internal Teleperformance stakeholders and SMEs to ensure Teleperformance compliance with required Government policy, strategy and objectives Responsibility for undertaking research and understanding of Government procurement directives e.g. Outsourcing Playbook and how these directives will impact solution design and compliance Responsibility for actively supporting Public Sector growth strategy in the development and identification of potential new market opportunities and solutions / product design as a 'go to market' approach Support and develop PS market engagement and marketing strategy to develop Teleperformance Public Sector media profile and positioning as expert in the provision of PS contact centres and citizen experience Influencing and networking Ability to operate effectively within a B2B client/service provider environment Ability to deliver through others within a project/virtual team environment Ability to build and maintain effective networks - internally and externally Solutions design Ability to identify client needs and requirements and design customer management solutions that address them Ability to identify opportunities for transformation through innovation, analytics and technology and to incorporate these into client proposals Ability to capture and document solution requirements and specifications for the purposes of pricing and delivery planning aligned to client requirements and evaluation criterion Demonstrable knowledge and success of how to structure a solution for customer management services and operations Demonstrable knowledge of formal bid procurement processes and vendor responses e.g. RFI/ITT/RFP/BAFO) Knowledge of project management principles and how these apply to delivery of solution design Ensuring that all aspects of the solution influencing cost, price and margin are fully understood and incorporated into tender responses Technology Knowledge of customer management platforms & applications across voice and non-voice (digital) channels Knowledge of Contact Centre technology infrastructure Aware of and have used transformational tools applied to modern customer contact strategies Customer Management Knowledge of multi-channel customer management solutions - agent & non-agent based Knowledge of how to build customer contact operating models and design of Target Operating Models (in-house or out-sourced) Experience Experience of working on solution design and bids in a BPO contact centre outsourcing environment, specifically with experience of working on Public Sector bid responses Experience of non-voice (webchat, social media engagement etc.) as well as voice customer management operations Strong knowledge of multi-channel customer engagement technologies such as telephony, Social Media and webchat platforms Experience of working with data and customer insight to drive transformational improvements in customer experience Experience of undertaking due diligence analysis of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level of risk in solution design Excellent written and verbal communications skills with evidence of having authored and presented detailed proposals to clients A strong influencer, able to inspire and motivate clients and stakeholders to buy into innovative and ambitious customer experience management solutions A creative problem solver, able to look at a situation and generate imaginative but realistic and compliant solutions. Experience of working in a highly commercial environment, where you have been directly involved in pricing and P&L decisions in relation to client management and business case development Knowledge, skills and experience - we are looking for: Work Experience At least 5 years of experience in a similar role in an outsourcing environment, ideally working on Public Sector new business opportunities Competencies and Specific Skills Comprehensive computer skills Takes ownership and accountability Commercially minded People focused Achievement driven Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Team player and able to work within close knit team environment Excellent reasoning & judgement Superior leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skills Continuous improvement mindset About Us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons You can follow us on: Twitter Facebook ..... click apply for full job details
24/09/2022
Full time
Solutions Architect Want to apply Read all the information about this position below, then hit the apply button. Location: UK based, remote Travel Required : Yes Salary: Up to £80,000 Department: Public Sector Services Reports to : SVP Business Development Contract Type: Permanent Job Summary / Overview Working as part of a Bid Team, you will act as the overall Solutions Architect on all Public Sector new bids and existing client retenders and farming growth opportunities. Working closely with the subject matter experts in each business area you will be required to identify all of the components and associated costs needed to deliver the overall solution. You will be responsible for the development and documentation of compelling, differentiated and commercially attractive solutions in response to identified client needs, requirements in response to Invitations to Tenders (ITT's). You will Identify and quantify the transformational outcomes that our solutions can deliver to clients through the integration of technology, analytics, processes, people and customer experiences. In addition, you will work with the Public Sector bid team to both create and maintain a comprehensive bid library of up to date content and client case studies and continually engage with the wider Teleperformance Transformation and Innovation (T&I) team and third party supplier base to maintain up to date insight and knowledge into the potential tools and solutions that Teleperformance have access to. You will be required play a leading role in working with the Public Sector SVP of Business Development and the Client Services team to actively lead and support market engagement activities and engage directly with clients on service innovation and solutions support for new and existing services. The nature of the work will require the successful applicant to be UK based and this is a remote working role. Applications will be welcomed regardless of UK location; South West England, South East England and South Wales location would be beneficial due to proximity of clients and the senior team. Benefits of the role include 5% matched pension contributions and 25 days holiday a year plus bank holidays. Key Responsibilities and Accountabilities Designing solutions comprising one or more of the following elements, voice and non-voice contact centre outsourcing, insight and customer analytics services, customer experience strategy Writing detailed and compliant solution content in response to ITT's and RFP's Participation on pre-tender market engagement activity Presenting solutions to clients both formally as part of a bid process and informally in discovery/consultative conversations and as part of market engagement activities Working with and advising our finance team to ensure solutions are properly costed/priced and costs are correctly captured in client financial models and templates. Working closely with our Work Force Management teams to ensure they accurately size and forecast /model the levels of resource required. Focus to include optimal productivity of service solution and ensuring maximum efficiency of solution. Working with the SVP of Business Development to secure executive sign off for proposed solutions/prices as part of the formal bid process Working with the SVP of Business Development to pro-actively manage the Crown Commercial Service (CCS) Framework, and build and maintain relationships with the CCS stakeholder teams Communication Ability to put complex ideas across simply in written, visual (slides) and verbal forms Confident presenter and public speaker Ensuring that current Government policy and compliance requirements are understood and are reflected in all solutions created Responsibility for ongoing market research and engagement with Government to understand future compliance requirements, e.g. Social Value strategy to undertake gap analysis and work with internal Teleperformance stakeholders and SMEs to ensure Teleperformance compliance with required Government policy, strategy and objectives Responsibility for undertaking research and understanding of Government procurement directives e.g. Outsourcing Playbook and how these directives will impact solution design and compliance Responsibility for actively supporting Public Sector growth strategy in the development and identification of potential new market opportunities and solutions / product design as a 'go to market' approach Support and develop PS market engagement and marketing strategy to develop Teleperformance Public Sector media profile and positioning as expert in the provision of PS contact centres and citizen experience Influencing and networking Ability to operate effectively within a B2B client/service provider environment Ability to deliver through others within a project/virtual team environment Ability to build and maintain effective networks - internally and externally Solutions design Ability to identify client needs and requirements and design customer management solutions that address them Ability to identify opportunities for transformation through innovation, analytics and technology and to incorporate these into client proposals Ability to capture and document solution requirements and specifications for the purposes of pricing and delivery planning aligned to client requirements and evaluation criterion Demonstrable knowledge and success of how to structure a solution for customer management services and operations Demonstrable knowledge of formal bid procurement processes and vendor responses e.g. RFI/ITT/RFP/BAFO) Knowledge of project management principles and how these apply to delivery of solution design Ensuring that all aspects of the solution influencing cost, price and margin are fully understood and incorporated into tender responses Technology Knowledge of customer management platforms & applications across voice and non-voice (digital) channels Knowledge of Contact Centre technology infrastructure Aware of and have used transformational tools applied to modern customer contact strategies Customer Management Knowledge of multi-channel customer management solutions - agent & non-agent based Knowledge of how to build customer contact operating models and design of Target Operating Models (in-house or out-sourced) Experience Experience of working on solution design and bids in a BPO contact centre outsourcing environment, specifically with experience of working on Public Sector bid responses Experience of non-voice (webchat, social media engagement etc.) as well as voice customer management operations Strong knowledge of multi-channel customer engagement technologies such as telephony, Social Media and webchat platforms Experience of working with data and customer insight to drive transformational improvements in customer experience Experience of undertaking due diligence analysis of customer provided data and insights to deliver a compliant solution to meet customer needs and to assess level of risk in solution design Excellent written and verbal communications skills with evidence of having authored and presented detailed proposals to clients A strong influencer, able to inspire and motivate clients and stakeholders to buy into innovative and ambitious customer experience management solutions A creative problem solver, able to look at a situation and generate imaginative but realistic and compliant solutions. Experience of working in a highly commercial environment, where you have been directly involved in pricing and P&L decisions in relation to client management and business case development Knowledge, skills and experience - we are looking for: Work Experience At least 5 years of experience in a similar role in an outsourcing environment, ideally working on Public Sector new business opportunities Competencies and Specific Skills Comprehensive computer skills Takes ownership and accountability Commercially minded People focused Achievement driven Superior analytical ability Superior communication skills Robust and commercially balanced decision-making Flexibility Team player and able to work within close knit team environment Excellent reasoning & judgement Superior leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skills Continuous improvement mindset About Us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons You can follow us on: Twitter Facebook ..... click apply for full job details
Director, Mergers & Acquisitions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Mergers & Acquisitions OVERVIEW: The Mastercard Operations & Technology (O&T) Mergers & Acquisitions (M&A) Technology team supports the lifecycle of M&A activities, from strategic company/partner evaluation, through due diligence, to the guidance and support of integrations. The M&A Subject Matter Expert (SME)/Architecture team is accountable for overseeing and driving the holistic approach, architecture and solutions for all the technology aspects throughout the lifecycle RESPONSIBILITIES: LEAD TECHNICAL DUE DILIGENCE FOR MASTERCARD ACQUISITIONS AND INVESTMENTS Technical Due Diligence is completed on all potential acquisition target companies. As a M&A technical SME/Architect you will partner with the program manager and be responsible for leading all the technical aspects of this phase. Due diligence includes partnering with the target company, Mastercard Operations Network & Employee Experience, Architecture and Technology, Security, Developer Tools and Experiences, Business Operations, Global Customer Care, Data Strategy/Compliance and M&A program managers to gain a detailed understanding of the technologies, policies, principles and architecture used by the target company. These findings are then reconciled with Mastercard s own policies, principles and technologies to identify where the target company aligns well, and where they fail to meet expected criteria. Following this assessment you will document the observations, recommendations and proposed integration approach, including financials, timeline and headcount requirements. DEVELOP TECHNOLOGY DESIGNS AND APPROACHES TO ACHIEVE SUCCESSFUL BUSINESS INTEGRATION AND REMEDIATION OF ISSUES FOUND DURING DUE DILIGENCE You will partner with internal and external SMEs to ensure the integration meets the minimum policy criteria set by the O&T and M&A functional leads. To achieve this you will define infrastructure, employee experience, cloud and developer strategies, standards, principles and architecture for each integration. This includes the remediation of issues and challenges identified during discovery. The final integration approach will align with Mastercard s own technologies, policies, principles and strategies, whilst also introducing newly acquired tools and processes to Mastercard as appropriate The integration design will include all resource estimates and will be used as the foundation for the integration execution post deal close. PROVIDE EXPERT CONSULTANCY TO THE M&A PROGRAM While you will not be the Program Manager and may also not lead the hands-on technical integration you will partner with the Program team, acquired entities and O&T vertical SMEs as a trusted partner, providing advice and guidance on the technology execution. You will steer the team with technical expertise throughout the integration to completion. ALL ABOUT YOU: TECHNICAL RELATIONSHIP MANAGER Your strong relationships with internal and external technology SMEs are vital to deliver the expert technical consultation required by the M&A program. Being the single interface for the M&A program to the broader technology functions helps simplify how the M&A program engages technologists and provides them an escalation point across all verticals. Your oversight of all activities will allow you to negotiate and steer change on behalf of the M&A program. Your skills will allow you to proactively drive the expansion of existing relationships and the forging of new relationships. TECHNOLOGY DELIVERY Your track record of successfully delivering complex cross-functional projects, teams or committees will be an essential foundation to support technical integration of acquired entities. You will have a breadth of technical expertise at an architectural level across multiple technology domains including network, data center, monitoring, cloud, compute, data, storage, developer experiences, security and employee experience. You will be confident working with new technologies and will have an aptitude that allows you to learn new essentials quickly. Your network of specialist vertical SMEs will allow you to dive deep as required where personal expertise may be lighter; however strong personal expertise in development tools and processes, data, and cloud would be advantageous. EXPERT COMMUNICATOR AND PRESENTER As the M&A technology subject matter expert, you will frequently be the single point of contact for your M&A program and O&T partners. Your organizational skills and extensive experience creating and delivering presentations across all levels, including senior leadership is critical to success in this role. Outside of M&A program delivery you will use your skills and partner relationships to coach and develop technical talent and project teams across Mastercard and new acquisitions, whilst helping to identify top technical talent. ADDITIONAL INFORMATION Travel as required COVID-19 Considerations We value the safety of each member of our community because we know we re all in this together. In many locations, which may change over time, we ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
23/09/2022
Full time
Director, Mergers & Acquisitions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Mergers & Acquisitions OVERVIEW: The Mastercard Operations & Technology (O&T) Mergers & Acquisitions (M&A) Technology team supports the lifecycle of M&A activities, from strategic company/partner evaluation, through due diligence, to the guidance and support of integrations. The M&A Subject Matter Expert (SME)/Architecture team is accountable for overseeing and driving the holistic approach, architecture and solutions for all the technology aspects throughout the lifecycle RESPONSIBILITIES: LEAD TECHNICAL DUE DILIGENCE FOR MASTERCARD ACQUISITIONS AND INVESTMENTS Technical Due Diligence is completed on all potential acquisition target companies. As a M&A technical SME/Architect you will partner with the program manager and be responsible for leading all the technical aspects of this phase. Due diligence includes partnering with the target company, Mastercard Operations Network & Employee Experience, Architecture and Technology, Security, Developer Tools and Experiences, Business Operations, Global Customer Care, Data Strategy/Compliance and M&A program managers to gain a detailed understanding of the technologies, policies, principles and architecture used by the target company. These findings are then reconciled with Mastercard s own policies, principles and technologies to identify where the target company aligns well, and where they fail to meet expected criteria. Following this assessment you will document the observations, recommendations and proposed integration approach, including financials, timeline and headcount requirements. DEVELOP TECHNOLOGY DESIGNS AND APPROACHES TO ACHIEVE SUCCESSFUL BUSINESS INTEGRATION AND REMEDIATION OF ISSUES FOUND DURING DUE DILIGENCE You will partner with internal and external SMEs to ensure the integration meets the minimum policy criteria set by the O&T and M&A functional leads. To achieve this you will define infrastructure, employee experience, cloud and developer strategies, standards, principles and architecture for each integration. This includes the remediation of issues and challenges identified during discovery. The final integration approach will align with Mastercard s own technologies, policies, principles and strategies, whilst also introducing newly acquired tools and processes to Mastercard as appropriate The integration design will include all resource estimates and will be used as the foundation for the integration execution post deal close. PROVIDE EXPERT CONSULTANCY TO THE M&A PROGRAM While you will not be the Program Manager and may also not lead the hands-on technical integration you will partner with the Program team, acquired entities and O&T vertical SMEs as a trusted partner, providing advice and guidance on the technology execution. You will steer the team with technical expertise throughout the integration to completion. ALL ABOUT YOU: TECHNICAL RELATIONSHIP MANAGER Your strong relationships with internal and external technology SMEs are vital to deliver the expert technical consultation required by the M&A program. Being the single interface for the M&A program to the broader technology functions helps simplify how the M&A program engages technologists and provides them an escalation point across all verticals. Your oversight of all activities will allow you to negotiate and steer change on behalf of the M&A program. Your skills will allow you to proactively drive the expansion of existing relationships and the forging of new relationships. TECHNOLOGY DELIVERY Your track record of successfully delivering complex cross-functional projects, teams or committees will be an essential foundation to support technical integration of acquired entities. You will have a breadth of technical expertise at an architectural level across multiple technology domains including network, data center, monitoring, cloud, compute, data, storage, developer experiences, security and employee experience. You will be confident working with new technologies and will have an aptitude that allows you to learn new essentials quickly. Your network of specialist vertical SMEs will allow you to dive deep as required where personal expertise may be lighter; however strong personal expertise in development tools and processes, data, and cloud would be advantageous. EXPERT COMMUNICATOR AND PRESENTER As the M&A technology subject matter expert, you will frequently be the single point of contact for your M&A program and O&T partners. Your organizational skills and extensive experience creating and delivering presentations across all levels, including senior leadership is critical to success in this role. Outside of M&A program delivery you will use your skills and partner relationships to coach and develop technical talent and project teams across Mastercard and new acquisitions, whilst helping to identify top technical talent. ADDITIONAL INFORMATION Travel as required COVID-19 Considerations We value the safety of each member of our community because we know we re all in this together. In many locations, which may change over time, we ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.
Are you looking for a Company where you can work on exceptional projects within Government and make a real difference to IT solutions? Working closely with the Enterprise Architecture team as well as Senior IT and Business Stakeholders on this strategic client account, as our Senior Technical Architect, you will be part of a team that defines & governs Enterprise Architecture, Roadmaps and strategic solutions architecture for medium to large scale, complex, risk that supports clients Digital Transformation agenda. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. This is a hybrid position so occasional travel to one of our offices. What you'll be doing: Have direct influence on Solution Architecture and delivery as experts in a Infrastructure Architecture with a background from Infrastructure Engineering Responsible for the provision of advice on policy implementation through activities such as scenario planning to inform strategic choices in decision making Define scope and deliverables for assignments with 'client' and work with stakeholders and other function of Architecture for the definition and execution of solutions Responsible for the integrity of the solution areas Ensure effective client engagement and stakeholder management Promote SSCL capability in Architecture, Infrastructure delivery and IT Service & Operations Management Track market trends and competitor activities in Infrastructure, Cloud and Network Architecture space and ensure this data is utilised for the ongoing service development What you'll bring: Experience defining and analysing user requirements Ability to present complex technical information to both technical and non-technical audiences Experience Preparing and delivering briefings and presentations for project teams, management and customers Strong working knowledge across Process, Organisation, People, Information, Technology, with focus on Infrastructure, Cloud and Network Architecture Understanding of the Technology solution options and their context in Enterprise Architecture, IT Strategy, Security Compliance Experience of the impact of Technical architecture on the wider enterprise solutions - Transformation, Performance, Operations, Compliance etc., Modelling, analysis and design techniques and approaches Industry best practice in the Technology architecture space Understand Lifecycle planning and Support Road-mapping activities If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type Permanent Location: Anywhere Security Clearance Level: SC or eligible Internal Recruiter: Jane Salary: to £55K Dependant on experience and training needs Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you looking for a Company where you can work on exceptional projects within Government and make a real difference to IT solutions? Working closely with the Enterprise Architecture team as well as Senior IT and Business Stakeholders on this strategic client account, as our Senior Technical Architect, you will be part of a team that defines & governs Enterprise Architecture, Roadmaps and strategic solutions architecture for medium to large scale, complex, risk that supports clients Digital Transformation agenda. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. This is a hybrid position so occasional travel to one of our offices. What you'll be doing: Have direct influence on Solution Architecture and delivery as experts in a Infrastructure Architecture with a background from Infrastructure Engineering Responsible for the provision of advice on policy implementation through activities such as scenario planning to inform strategic choices in decision making Define scope and deliverables for assignments with 'client' and work with stakeholders and other function of Architecture for the definition and execution of solutions Responsible for the integrity of the solution areas Ensure effective client engagement and stakeholder management Promote SSCL capability in Architecture, Infrastructure delivery and IT Service & Operations Management Track market trends and competitor activities in Infrastructure, Cloud and Network Architecture space and ensure this data is utilised for the ongoing service development What you'll bring: Experience defining and analysing user requirements Ability to present complex technical information to both technical and non-technical audiences Experience Preparing and delivering briefings and presentations for project teams, management and customers Strong working knowledge across Process, Organisation, People, Information, Technology, with focus on Infrastructure, Cloud and Network Architecture Understanding of the Technology solution options and their context in Enterprise Architecture, IT Strategy, Security Compliance Experience of the impact of Technical architecture on the wider enterprise solutions - Transformation, Performance, Operations, Compliance etc., Modelling, analysis and design techniques and approaches Industry best practice in the Technology architecture space Understand Lifecycle planning and Support Road-mapping activities If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type Permanent Location: Anywhere Security Clearance Level: SC or eligible Internal Recruiter: Jane Salary: to £55K Dependant on experience and training needs Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
UCA Consulting ltd
Hybrid Manchester, Leeds, Newcastle, Sheffield, Blackpool
Summary of the Role and key responsibilities
Provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments
Provide specialist service/solution technical support and assistance to junior staff and users
Development and implementation of service improvement plans to address identified issues for AWS Public Cloud hosted technologies, products, and services.
Responsible for operational management of AWS Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance
Act as a major incident manager and escalation point for AWS Public Cloud hosted technologies, products, and services
Support the design and implementation of AWS Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
Minimum Requirement :
High level experience deploys and maintained aws, Experience git lab and cic methodology, Understand as writing code. Previous experience of working for a government dept. AWS skill required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Technical Skills required
IT Infrastructure: Implementing, supporting, and maintaining infrastructure technologies, products, and services such as compute, storage, and open source packages and solutions in AWS Public Cloud.
Technical Breadth: Has a deep understanding of the technical concepts required for the role and understands how these fit into the wider technical landscape, specifically in relation to AWS Public Cloud with skills and experience in the following:
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Managing a quality service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations, with a focus on the delivery of high quality, efficient, secure, and cost effective services in AWS Public Cloud. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.
Problem Management: Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.
Making Effective Decisions: Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.
Communicating and Influencing: Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.
Knowledge and Experience required :
e.g. Previous experience of working for a government dept. AWS skills required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
24/02/2022
Full time
Summary of the Role and key responsibilities
Provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments
Provide specialist service/solution technical support and assistance to junior staff and users
Development and implementation of service improvement plans to address identified issues for AWS Public Cloud hosted technologies, products, and services.
Responsible for operational management of AWS Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance
Act as a major incident manager and escalation point for AWS Public Cloud hosted technologies, products, and services
Support the design and implementation of AWS Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
Minimum Requirement :
High level experience deploys and maintained aws, Experience git lab and cic methodology, Understand as writing code. Previous experience of working for a government dept. AWS skill required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Technical Skills required
IT Infrastructure: Implementing, supporting, and maintaining infrastructure technologies, products, and services such as compute, storage, and open source packages and solutions in AWS Public Cloud.
Technical Breadth: Has a deep understanding of the technical concepts required for the role and understands how these fit into the wider technical landscape, specifically in relation to AWS Public Cloud with skills and experience in the following:
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Managing a quality service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations, with a focus on the delivery of high quality, efficient, secure, and cost effective services in AWS Public Cloud. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.
Problem Management: Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.
Making Effective Decisions: Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.
Communicating and Influencing: Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.
Knowledge and Experience required :
e.g. Previous experience of working for a government dept. AWS skills required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
