Senior IT Service Architect - ITIL & ServiceNow

A consulting and services firm is looking for a Service Architect to design and deliver IT services. This role involves translating customer requirements into service designs, championing service management practices and providing consultancy to ensure services meet contractual obligations. Ideal candidates will possess extensive experience in service management and ITIL certification, and strong customer focus. The position allows for home-based working and includes various employee benefits aimed at promoting inclusion and professional growth.