Senior Salesforce Devops Engineer

We are always on the lookout for talented individuals who want to make a real impact on our mission by joining this growing and exciting business.

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Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband. Our Vision - Connected Communities. Our Values - Own it, Find the Right Way, Work Together, Win Together.

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• Job Title: Senior Salesforce Devops Engineer
• Job Reference: IKAbiSSDE
• Location: Abingdon, Oxfordshire, United Kingdom

Lead our DevOps practices and infrastructure solutions for our Salesforce product. We are transforming and as a Senior you will collaborate with technical teams to deliver highly automated, secure and scalable platforms that support software delivery at pace.

Key Responsibilities:

Strategy and Planning

• Define and deliver platform improvement initiatives to enhance reliability, scalability, and developer experience.
• Promote DevOps best practices across teams, including Salesforce-specific workflows and deployment strategies.
• Evaluate feasibility of platform/process improvements, including Salesforce Comms Cloud and Lightning implementations.

Engineering and Automation

• Design and optimize CI/CD pipelines for diverse platforms, incorporating tools like Jenkins, GitLab CI, and Gearset for Salesforce metadata deployments.
• Implement Infrastructure as Code using Terraform, Ansible, and Helm.
• Automate environment provisioning and application deployment across cloud and on-premise systems.
• Lead Salesforce-specific automation strategies including sandbox seeding, scratch org management, and metadata rollback.

Security and Compliance

• Integrate security controls into CI/CD pipelines, including Salesforce-specific checks for Apex code, Lightning components, and metadata.
• Conduct technical risk assessments and support audits across platforms.
• Ensure compliance with Salesforce security standards (e.g., permission sets, field-level security, data classification).

Operations and Reliability

• Lead incident response and post-incident reviews to improve platform resilience.
• Define and manage service monitoring, alerting, and error budgets.
• Champion secure change management practices across all environments, including Salesforce deployments.

Collaboration and Stakeholder Engagement

• Collaborate with software engineering, IT operations, and security teams to deliver robust technical solutions.
• Partner with Salesforce developers, admins, and architects to align DevOps practices with platform capabilities.

Continuous Improvement and Innovation

• Drive continuous improvement initiatives to enhance delivery speed and reliability.
• Support execution of the DevOps Transformation Roadmap, including Salesforce DevOps maturity.

Documentation and Governance

• Maintain comprehensive technical documentation, including deployment runbooks and system architecture.
• Document Salesforce deployment processes, Gearset pipelines, and rollback strategies.

Metrics and Reporting

• Establish and report on operational and delivery metrics such as deployment frequency, system reliability, and incident response times.

Leadership and Team Management

• Mentor DevOps Engineers and lead knowledge-sharing sessions.
• Promote a culture of continuous learning and technical excellence.

Testing and Backup

• Implement automated testing strategies including Apex unit tests, Lightning component tests, and UI testing with tools like Provar or Selenium.
• Manage data and metadata backup and restore strategies using Gearset
• Version Control: Git workflows, branching strategies.
• Security: Role-based access, metadata audits.
• Certifications: Salesforce Certified DevOps Engineer, Platform Developer I/II.
• Skilled in monitoring and observability tools (e.g., Prometheus, Grafana, ELK).

Staff rewards, benefits and opportunities: We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our mission, vision and values: Empowering communities with brilliant broadband; Connected Communities; Own it, Find the Right Way, Work Together, Win Together.