Head of Qualitative Research & Customer Insight

A major financial services company seeks a Head of Qualitative Practice to lead a high-performing research team. This role involves delivering impactful qualitative research, collaborating with senior leaders, and integrating customer insights into strategic decisions. The ideal candidate will have extensive experience in team leadership, customer-focused research, and excellent stakeholder management skills. This is an excellent opportunity to influence decision-making and enhance customer experiences for millions of clients.