Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £120K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
29/05/2026
Full time
Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £120K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
Enterprise Architect - Retail & Hospitality Tech Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £120K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
29/05/2026
Full time
Enterprise Architect - Retail & Hospitality Tech Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. The IT enterprise architect will develop and define our technology strategy. Working alongside our strategic vendors to set direction, drive innovation, stretch thinking and ensure we're constantly benefiting from the best technology across all areas of our business landscape, including corporate, head office and operations. Reporting to the director of IT strategy and architecture, you will be responsible for the design and engineering principles associated with the delivery and operational health of our technology landscape, as well as the broader technology governance process. Key Accountabilities Assist leadership team and strategic partners in the setting of our technology strategy, architecture and engineering principles for our technology function - in collaboration with relevant specialist technical leads Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner - driving our digital business strategies to balance innovation and growth Translate and guide execution of business strategy to achieve our targeted business outcomes by leading the development of an implementation roadmap for enterprise architecture Drive innovation through active horizon-scanning of emerging technologies and the business ecosystem for major disruptive technology and nontechnology trends (trendspotting) that affect our markets and business Lead analysis of our future-state capabilities and future (and current) technology environment, to detect critical gaps and opportunities and recommend solutions for improvement to drive our business towards its targeted outcomes Support our technology partners in delivering change in line with our overall technology strategy of creating modular, cloud-first solutions Develop and implement core technology governance frameworks for technologists across our business and its partners (including format, documentation approach and implementation strategy, as well as evolving the framework as necessary in line with advice from key business stakeholders and strategic partners) Own, build and maintain the enterprise roadmaps, such that it is easily communicated to partners and the wider technology functions, and in such a way that it can adapt to the changing commercial landscape Define repeatable patterns, tools and approaches for all teams - ensure that all solutions designed target our cloud-first architecture Agree, document and publish architecture principles, tools and frameworks to ensure our technology is managed and nurtured as a series of value-creating ecosystems Develop strong relationships and collaborative ways of working at all levels across internal and external stakeholders Provide and track the holistic view of our technology ecosystems and work with internal and external teams to evolve them as necessary The Person Technical Knowledge & Experience An expert practitioner with experience of overseeing end-to-end application architecture, preferably in a similar multi-site, omnichannel, enterprise scale business within the, retail or hospitality sector Experience in cloud migration and application modernisation programmes Experience in agile ways of working, DevSecOps, SRE and continuous delivery Comfortable defining migration patterns and green-field architectures, and crucially where the two intersect Ability to identify software or technology opportunities and drive the introduction of new tools and processes across teams and disciplines Proven leader in innovation and sought out for their engineering and solution design skills to drive the organisation's digital business strategies Expert in their core discipline and skilled in several other areas, with experience and knowledge of several domain and product areas Experience in setting strategic direction as well as leveraging external expertise alike Mastery of all components of enterprise architecture, business & IT principles and processes Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development Experience in the broader consumer commercial landscape - including how technology can be used to enable enhance customer experience, operational efficiency, data insights and cost optimisation Experience of various operating models such as project-centric and product-centric and different types of agile principles, methodologies and frameworks, especially those designed to be scaled at the enterprise level Vendor - and technology neutral - Seeks to achieve targeted business outcomes than for personal preferences, or in vested personal preferences of other business and IT leaders Stays on top of tech trends, experimenting with, and learning new technologies A strong focus enablement, creating patterns, toolsets and best practice allowing for a true as-a-service' capability across applications, software engineering, integration and data Deep architecture focus, ensuring technologies are used, purchased and developed appropriately Skills Analytical: Takes a logical approach to analysis of information to draw accurate conclusions Business acumen: Robust understanding of how a multi-site business operates with awareness of key challenges and risks, as well as how a leveraged business manages corporate risks to drive value and growth People management: Able to achieve high levels of performance through teams; sets clear objectives and guides and motivates team members to succeed Influencing and persuading: Confident relationship building skills with proven ability to influence and negotiate effectively at senior levels. Ability to deliver change and have an impact as a business partner through a diplomatic, yet tenacious approach Communication: Excellent written and verbal communication skills, communicating effectively at all levels. Creates a positive impact with gravitas and credibility within the organisation and externally Facilitation: Able to facilitate team's and individual thinking processes Prioritisation: Effectively manages own and team's workload against competing demands. Is structured and organised Problem solving: Excellent problem solving, with ability to probe and establish real issues and identify correct solutions Numerate and analytical: Is extremely confident with numbers and takes a logical and methodical approach to the analysis of information to draw accurate conclusions before making informed decisions IT literate: Excel - strong Excel skills and experiences; PowerPoint - able to create effective presentations and documents; Word - high level of ability; Other - experience and knowledge of modern reporting systems This position offers a basic salary up to £120K + car allowance + bonus and excellent package. The role requires 4 days a week in the West London office with Friday's WFH.
Benefits Coordinator ID: 2 Category: Human Resources Position Type: Full Time Location: UK-Hertfordshire-Hemel Hempstead About Blackhawk Network At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Contract Type: Permanent Workplace: Hybrid - 2 days in office per week Hours: 35 hours per week Reports to: Director, Global Benefits Travel: Minimal We are seeking a Benefits Coordinator to manage and administer employee benefits programs across European countries, with some exposure to India. This role ensures employees have access to health, wellness, pensions, and leave programs while maintaining compliance with local statutory regulations and labor laws. This is a hands on role responsible for day to day program administration, compliance, reporting, and process improvement. You will partner closely with the Global Benefits Team, HR, Legal, Finance, and external vendors, leveraging AI and automation tools to improve efficiency, accuracy, and employee experience. Why You'll Enjoy This Role You enjoy managing complex benefits programs across multiple countries, ensuring accuracy and compliance. You understand the difference between statutory and discretionary benefits. You thrive in a hands on, execution focused role and can manage programs independently. You are confident navigating multi country regulations and partnering with internal teams and external vendors. You are motivated to streamline processes, leverage AI, and improve program delivery for employees. Responsibilities Program Administration Administer benefits programs across EMEA, including health & welfare, wellness, pensions, and leave programs. Handle enrollments, changes, and terminations accurately and in a timely manner. Support implementation, renewals, and ongoing maintenance of benefits programs. Compliance & Statutory Support Ensure programs comply with local statutory regulations, labor laws, and internal policies. Assist with audits, data validation, and compliance reviews. Identify risks or gaps and recommend corrective actions. Vendor & Partner Coordination Serve as the day to day contact for brokers, insurers, and third party administrators. Monitor vendor performance, resolve issues, and support renewals. Ensure smooth program delivery and accurate administration. Employee & HR Support Administer leave programs in line with local regulations and company policy. Guide employees and HR teams on benefits and leave related questions. Ensure employees are supported and paid accurately during leave events. Data & Reporting Maintain and validate benefits data in HRIS and with external vendors. Support reporting on participation, costs, and trends. Leverage AI tools to streamline reporting, simplify processes, and enhance program efficiency. Qualifications Required Experience in benefits administration, with multi country experience in Europe (Germany, United Kingdom, France, Italy, Switzerland, Ireland, Netherlands). Knowledge of statutory benefits, labor regulations, and compliance requirements across multiple European countries. Experience managing pensions, wellness programs, and leave processes. Ability to work independently and manage multiple priorities. Strong analytical, organizational, and problem solving skills. Excellent communication skills, able to explain complex topics clearly. Experience using HRIS and benefits platforms (e.g., SAP, Workday). Preferred Exposure to benefits programs in India, APAC, or the Americas. Experience in a multinational organization. Familiarity supporting audits, renewals, or large scale operations. Skills & Competencies Compliance & Statutory Expertise: Deep knowledge of European benefits regulations; ensures programs meet legal requirements. Self Starter: Takes ownership and drives outcomes with minimal oversight. Operational & Strategic Focus: Balances daily administration with program improvements. Global Perspective: Confident in navigating European regulations, with some exposure to India. AI & Automation Mindset: Uses technology to streamline processes and improve accuracy. Detail Oriented: Ensures accuracy across pensions, leave, benefits administration, and compliance processes. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work. Benefits Work Life Balance: 25 days annual leave, birthday time off, and volunteering leave. Health & Well being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card. Flexibility & Engagement: Office group activities and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition program with financial rewards. Hybrid: Typically 2 days per week in the office. We're open to flexible working arrangements and will consider reasonable adjustments in line with individual needs. Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
29/05/2026
Full time
Benefits Coordinator ID: 2 Category: Human Resources Position Type: Full Time Location: UK-Hertfordshire-Hemel Hempstead About Blackhawk Network At Blackhawk Network (BHN), we're shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at Overview Contract Type: Permanent Workplace: Hybrid - 2 days in office per week Hours: 35 hours per week Reports to: Director, Global Benefits Travel: Minimal We are seeking a Benefits Coordinator to manage and administer employee benefits programs across European countries, with some exposure to India. This role ensures employees have access to health, wellness, pensions, and leave programs while maintaining compliance with local statutory regulations and labor laws. This is a hands on role responsible for day to day program administration, compliance, reporting, and process improvement. You will partner closely with the Global Benefits Team, HR, Legal, Finance, and external vendors, leveraging AI and automation tools to improve efficiency, accuracy, and employee experience. Why You'll Enjoy This Role You enjoy managing complex benefits programs across multiple countries, ensuring accuracy and compliance. You understand the difference between statutory and discretionary benefits. You thrive in a hands on, execution focused role and can manage programs independently. You are confident navigating multi country regulations and partnering with internal teams and external vendors. You are motivated to streamline processes, leverage AI, and improve program delivery for employees. Responsibilities Program Administration Administer benefits programs across EMEA, including health & welfare, wellness, pensions, and leave programs. Handle enrollments, changes, and terminations accurately and in a timely manner. Support implementation, renewals, and ongoing maintenance of benefits programs. Compliance & Statutory Support Ensure programs comply with local statutory regulations, labor laws, and internal policies. Assist with audits, data validation, and compliance reviews. Identify risks or gaps and recommend corrective actions. Vendor & Partner Coordination Serve as the day to day contact for brokers, insurers, and third party administrators. Monitor vendor performance, resolve issues, and support renewals. Ensure smooth program delivery and accurate administration. Employee & HR Support Administer leave programs in line with local regulations and company policy. Guide employees and HR teams on benefits and leave related questions. Ensure employees are supported and paid accurately during leave events. Data & Reporting Maintain and validate benefits data in HRIS and with external vendors. Support reporting on participation, costs, and trends. Leverage AI tools to streamline reporting, simplify processes, and enhance program efficiency. Qualifications Required Experience in benefits administration, with multi country experience in Europe (Germany, United Kingdom, France, Italy, Switzerland, Ireland, Netherlands). Knowledge of statutory benefits, labor regulations, and compliance requirements across multiple European countries. Experience managing pensions, wellness programs, and leave processes. Ability to work independently and manage multiple priorities. Strong analytical, organizational, and problem solving skills. Excellent communication skills, able to explain complex topics clearly. Experience using HRIS and benefits platforms (e.g., SAP, Workday). Preferred Exposure to benefits programs in India, APAC, or the Americas. Experience in a multinational organization. Familiarity supporting audits, renewals, or large scale operations. Skills & Competencies Compliance & Statutory Expertise: Deep knowledge of European benefits regulations; ensures programs meet legal requirements. Self Starter: Takes ownership and drives outcomes with minimal oversight. Operational & Strategic Focus: Balances daily administration with program improvements. Global Perspective: Confident in navigating European regulations, with some exposure to India. AI & Automation Mindset: Uses technology to streamline processes and improve accuracy. Detail Oriented: Ensures accuracy across pensions, leave, benefits administration, and compliance processes. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work. Benefits Work Life Balance: 25 days annual leave, birthday time off, and volunteering leave. Health & Well being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card. Flexibility & Engagement: Office group activities and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition program with financial rewards. Hybrid: Typically 2 days per week in the office. We're open to flexible working arrangements and will consider reasonable adjustments in line with individual needs. Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
PAYE: £437.00 per day Hybrid working: Tuesday and Wednesday in the office in Lincoln. Role Title Business Analyst Quantity 2 Key Elements of the Role About the role The Business Analyst(s) will work in partnership with Strategic Business Partners and directorates to understand service objectives, challenges, and opportunities for data and digital enablement. The role ensures that project and product teams are engaged with clearly defined, validated problems and an evidenced view of expected benefits, supporting effective prioritisation and value-led delivery. About the applicant You'll combine strategic curiosity, stakeholder credibility, and a relentless focus on outcomes shaping evidence-led data and digital opportunities that stand up to scrutiny and deliver real service value. Key Responsibilities Apply structured business analysis techniques to investigate service needs, drivers, constraints, and opportunities across directorates, with a strong focus on data and digital enablement. Elicit, analyse, and validate problems and opportunities, ensuring they are articulated in a way that supports product-led discovery rather than pre-determined solutions. Develop clear problem statements, benefit hypotheses, and success measures aligned to directorate and corporate outcomes. Work collaboratively with Strategic Business Partners to shape high-quality demand inputs suitable for portfolio and product governance. Use qualitative insight and available data to inform opportunity sizing, assumptions, risks, and dependencies. Produce clear, governance-ready analysis artefacts that enable informed decision-making by product teams and senior stakeholders. Support alignment between services, Strategic Business Partners, and product teams by testing assumptions and maintaining a shared understanding of intended outcomes. Target Start Date Working Location Hybrid - 2 days in the office at Lincoln (Tuesdays and Wednesdays) Duration of Assignment 6 months
29/05/2026
Full time
PAYE: £437.00 per day Hybrid working: Tuesday and Wednesday in the office in Lincoln. Role Title Business Analyst Quantity 2 Key Elements of the Role About the role The Business Analyst(s) will work in partnership with Strategic Business Partners and directorates to understand service objectives, challenges, and opportunities for data and digital enablement. The role ensures that project and product teams are engaged with clearly defined, validated problems and an evidenced view of expected benefits, supporting effective prioritisation and value-led delivery. About the applicant You'll combine strategic curiosity, stakeholder credibility, and a relentless focus on outcomes shaping evidence-led data and digital opportunities that stand up to scrutiny and deliver real service value. Key Responsibilities Apply structured business analysis techniques to investigate service needs, drivers, constraints, and opportunities across directorates, with a strong focus on data and digital enablement. Elicit, analyse, and validate problems and opportunities, ensuring they are articulated in a way that supports product-led discovery rather than pre-determined solutions. Develop clear problem statements, benefit hypotheses, and success measures aligned to directorate and corporate outcomes. Work collaboratively with Strategic Business Partners to shape high-quality demand inputs suitable for portfolio and product governance. Use qualitative insight and available data to inform opportunity sizing, assumptions, risks, and dependencies. Produce clear, governance-ready analysis artefacts that enable informed decision-making by product teams and senior stakeholders. Support alignment between services, Strategic Business Partners, and product teams by testing assumptions and maintaining a shared understanding of intended outcomes. Target Start Date Working Location Hybrid - 2 days in the office at Lincoln (Tuesdays and Wednesdays) Duration of Assignment 6 months
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
29/05/2026
Full time
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
The role We're now looking for a motivated & experienced Technical Data Business Analyst to join the Jensten Group. Ideally based from the Oldham or London area (with hybrid working options, remote option also considered), you'll be working in our JenTech Division- in the Data & Technology team. Reporting to the IT Director, the main purpose of the role is to translate business needs into precise, data aligned requirements that engineers and data scientists can build against - across all five strategic workstreams: Data Quality, Fabric Lakehouse, Machine Learning, AI & Natural Language Query, and Organisation & Governance. Some key objectives & responsibilities will include: Elicit, document, and validate data requirements from business stakeholders across Retail, Underwriting, Digital, and central functions Translate business needs into technical specifications for Fabric Lakehouse pipelines, data models, Power BI dashboards, and ML feature engineering Act as the primary interface between business users (branch managers, operations leads, underwriting, Digital team) and technical delivery teams Communicate programme progress, data quality findings, and change impacts to non technical stakeholders in clear, accessible language Define ML readiness thresholds per product and data field in collaboration with the Head of Data and Data Science Lead Analyse data quality scorecards and translate findings into actionable remediation plans with named entity level accountability Work directly with strategic partner delivery teams on Lakehouse build, BI development, and data engineering requirements Review partner deliverables against agreed specifications and acceptance criteria Maintain the programme's requirements documentation, data dictionaries, and process maps as living artefacts Produce user stories, functional specifications, and test scripts for each delivery sprint About you As our Technical Data Business Analyst, you'll have a strong teamwork ethic, communication, and collaborative skills with a keen eye for detail. You'll be the type of person to self direct and be comfortable operating with limited supervision in a fast paced programme environment. You'll also be or have: Experience as a Business Analyst in a data, analytics, or BI environment Experience as a Business Analyst ideally in the Insurance or Financial Services industry Strong understanding of relational databases, SQL, and data modelling concepts Familiarity with BI tools (Power BI preferred) and dashboard requirements definition Ability to read and interpret data schemas, data dictionaries, and pipeline documentation Competence in requirements management tools and documentation standards (user stories, functional specs, acceptance criteria) Strong facilitation skills for workshops, process mapping, and stakeholder interviews Analytical rigour - able to interrogate data quality issues and translate findings into structured remediation plans Hands on experience with Microsoft Fabric, Azure Data Factory, or Databricks (ideally) Exposure to machine learning concepts - feature engineering, model validation, scoring pipelines (ideally) Familiarity with Acturis, Applied Systems, or other insurance policy administration systems (ideally) Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: Competitive salary with an annual pay review and bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex benefits - a range of flexible benefits to choose from, that are most important to you Group Life Assurance cover - a massive X4 of salary 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme - up to 5 days annually About Us Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
29/05/2026
Full time
The role We're now looking for a motivated & experienced Technical Data Business Analyst to join the Jensten Group. Ideally based from the Oldham or London area (with hybrid working options, remote option also considered), you'll be working in our JenTech Division- in the Data & Technology team. Reporting to the IT Director, the main purpose of the role is to translate business needs into precise, data aligned requirements that engineers and data scientists can build against - across all five strategic workstreams: Data Quality, Fabric Lakehouse, Machine Learning, AI & Natural Language Query, and Organisation & Governance. Some key objectives & responsibilities will include: Elicit, document, and validate data requirements from business stakeholders across Retail, Underwriting, Digital, and central functions Translate business needs into technical specifications for Fabric Lakehouse pipelines, data models, Power BI dashboards, and ML feature engineering Act as the primary interface between business users (branch managers, operations leads, underwriting, Digital team) and technical delivery teams Communicate programme progress, data quality findings, and change impacts to non technical stakeholders in clear, accessible language Define ML readiness thresholds per product and data field in collaboration with the Head of Data and Data Science Lead Analyse data quality scorecards and translate findings into actionable remediation plans with named entity level accountability Work directly with strategic partner delivery teams on Lakehouse build, BI development, and data engineering requirements Review partner deliverables against agreed specifications and acceptance criteria Maintain the programme's requirements documentation, data dictionaries, and process maps as living artefacts Produce user stories, functional specifications, and test scripts for each delivery sprint About you As our Technical Data Business Analyst, you'll have a strong teamwork ethic, communication, and collaborative skills with a keen eye for detail. You'll be the type of person to self direct and be comfortable operating with limited supervision in a fast paced programme environment. You'll also be or have: Experience as a Business Analyst in a data, analytics, or BI environment Experience as a Business Analyst ideally in the Insurance or Financial Services industry Strong understanding of relational databases, SQL, and data modelling concepts Familiarity with BI tools (Power BI preferred) and dashboard requirements definition Ability to read and interpret data schemas, data dictionaries, and pipeline documentation Competence in requirements management tools and documentation standards (user stories, functional specs, acceptance criteria) Strong facilitation skills for workshops, process mapping, and stakeholder interviews Analytical rigour - able to interrogate data quality issues and translate findings into structured remediation plans Hands on experience with Microsoft Fabric, Azure Data Factory, or Databricks (ideally) Exposure to machine learning concepts - feature engineering, model validation, scoring pipelines (ideally) Familiarity with Acturis, Applied Systems, or other insurance policy administration systems (ideally) Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: Competitive salary with an annual pay review and bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex benefits - a range of flexible benefits to choose from, that are most important to you Group Life Assurance cover - a massive X4 of salary 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme - up to 5 days annually About Us Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Roles & Responsibilities: Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly engineered information systems, containing software as the major component to meet agreed business needs.This also requires deal with Business/Client on regular basis. Responsibilities & Activities: Lead the team through all phases of project implementation, including functional requirements, technical design, development, unit testing, and user acceptance testing. Collaborate with clients and business partners across different locations. Oversee the development and delivery of software within a highly scalable, distributed, multi-tiered environment. Work with team members using agile methodologies (Scrum/Kanban) to define requirements, acceptance criteria, and design solutions. Ensure that delivery artifacts meet LSEG standards. Demonstrate strong communication skills. Key Relationships: Development Manager /Director/ Architect. Product Manager / Business Analysts/Business Heads. Agile team members. Qualifications & Skills: Bachelor's degree in computer science, Engineering, or an equivalent field with a minimum of 6 years of relevant experience. Proficiency in the following technologies: Cloud platforms: AWS or Azure UI libraries: HTML/CSS, JavaScript/TypeScript, Angular, Node.js Backend: ASP.NET, ASP.NET Core, C#, .NET Framework RESTful Web Services Databases: Oracle / SQL Server (preferred but not mandatory) CI/CD tools and environments: GitHub, GitLab, Jenkins, Jira, Confluence, Docker Experience working in an Agile/Scrum environment Nice to Have: Experience with the following tools: Jira, Confluence, Asana Power BI Automation technologiesProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
29/05/2026
Full time
Roles & Responsibilities: Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly engineered information systems, containing software as the major component to meet agreed business needs.This also requires deal with Business/Client on regular basis. Responsibilities & Activities: Lead the team through all phases of project implementation, including functional requirements, technical design, development, unit testing, and user acceptance testing. Collaborate with clients and business partners across different locations. Oversee the development and delivery of software within a highly scalable, distributed, multi-tiered environment. Work with team members using agile methodologies (Scrum/Kanban) to define requirements, acceptance criteria, and design solutions. Ensure that delivery artifacts meet LSEG standards. Demonstrate strong communication skills. Key Relationships: Development Manager /Director/ Architect. Product Manager / Business Analysts/Business Heads. Agile team members. Qualifications & Skills: Bachelor's degree in computer science, Engineering, or an equivalent field with a minimum of 6 years of relevant experience. Proficiency in the following technologies: Cloud platforms: AWS or Azure UI libraries: HTML/CSS, JavaScript/TypeScript, Angular, Node.js Backend: ASP.NET, ASP.NET Core, C#, .NET Framework RESTful Web Services Databases: Oracle / SQL Server (preferred but not mandatory) CI/CD tools and environments: GitHub, GitLab, Jenkins, Jira, Confluence, Docker Experience working in an Agile/Scrum environment Nice to Have: Experience with the following tools: Jira, Confluence, Asana Power BI Automation technologiesProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
JP Morgan Chase's ambitions for AI/ML are transformational, but safety and security are non negotiable. As a Principal Software Engineer within AI Governance Engineering, you will design and build platforms and shared services that enable teams to develop, deploy, and operate AI/ML solutions with compliance and governance seamlessly integrated. Your focus will be to deliver best in class developer tooling that reduces friction and operational toil while raising the firmwide standard for security, reliability, auditability, and responsible AI. This role is suited to a Senior Engineer who can operate as a technical leader across multiple teams-defining architecture, influencing standards, and delivering high impact software that scales. Job Responsibilities Architect and build governance by design platforms that embed policy controls, approvals, and evidence collection into the AI/ML delivery lifecycle (from development to validation to deployment and monitoring) Develop reusable services and APIs that enable consistent governance capabilities across diverse AI/ML use cases (e.g., model onboarding, registration, metadata capture, lineage, and lifecycle state management) Create developer first tooling (CLI, SDKs, libraries, templates, automated checks) that makes compliant workflows the easiest workflows Integrate controls into CI/CD pipelines for ML systems, including automated validation gates, artifact integrity checks, and promotion workflows with audit trails Design secure by default patterns for sensitive data handling and model operations, collaborating with security partners to meet firm standards Implement observability and monitoring for governance platforms, including operational telemetry, usage analytics, and control effectiveness measurement Drive engineering excellence through design reviews, reference architectures, coding standards, performance benchmarking, and reliability engineering practices Partner with stakeholders across engineering, model risk, compliance, legal, privacy, and business teams to translate governance requirements into scalable technical solutions Mentor and grow engineers, providing technical guidance and fostering a culture of quality, ownership, and continuous improvement Contribute to strategic roadmap for AI governance engineering, identifying opportunities to reduce toil, automate controls, and improve time to market safely Required Qualifications, Capabilities, and Skills Professional software engineering experience with ownership of complex, production grade systems Proficiency in programming languages such as Python, Java, C++, Go, or Scala Understanding of AI/ML concepts and lifecycle fundamentals, including model evaluation, drift, reproducibility, and feature pipelines Experience designing and operating distributed systems or internal platforms used by multiple teams Strong technical communication and stakeholder management skills Preferred Qualifications, Capabilities, and Skills Experience delivering systems with auditability, traceability, and compliance requirements in regulated environments Ability to influence architecture decisions and collaborate effectively across teams
29/05/2026
Full time
JP Morgan Chase's ambitions for AI/ML are transformational, but safety and security are non negotiable. As a Principal Software Engineer within AI Governance Engineering, you will design and build platforms and shared services that enable teams to develop, deploy, and operate AI/ML solutions with compliance and governance seamlessly integrated. Your focus will be to deliver best in class developer tooling that reduces friction and operational toil while raising the firmwide standard for security, reliability, auditability, and responsible AI. This role is suited to a Senior Engineer who can operate as a technical leader across multiple teams-defining architecture, influencing standards, and delivering high impact software that scales. Job Responsibilities Architect and build governance by design platforms that embed policy controls, approvals, and evidence collection into the AI/ML delivery lifecycle (from development to validation to deployment and monitoring) Develop reusable services and APIs that enable consistent governance capabilities across diverse AI/ML use cases (e.g., model onboarding, registration, metadata capture, lineage, and lifecycle state management) Create developer first tooling (CLI, SDKs, libraries, templates, automated checks) that makes compliant workflows the easiest workflows Integrate controls into CI/CD pipelines for ML systems, including automated validation gates, artifact integrity checks, and promotion workflows with audit trails Design secure by default patterns for sensitive data handling and model operations, collaborating with security partners to meet firm standards Implement observability and monitoring for governance platforms, including operational telemetry, usage analytics, and control effectiveness measurement Drive engineering excellence through design reviews, reference architectures, coding standards, performance benchmarking, and reliability engineering practices Partner with stakeholders across engineering, model risk, compliance, legal, privacy, and business teams to translate governance requirements into scalable technical solutions Mentor and grow engineers, providing technical guidance and fostering a culture of quality, ownership, and continuous improvement Contribute to strategic roadmap for AI governance engineering, identifying opportunities to reduce toil, automate controls, and improve time to market safely Required Qualifications, Capabilities, and Skills Professional software engineering experience with ownership of complex, production grade systems Proficiency in programming languages such as Python, Java, C++, Go, or Scala Understanding of AI/ML concepts and lifecycle fundamentals, including model evaluation, drift, reproducibility, and feature pipelines Experience designing and operating distributed systems or internal platforms used by multiple teams Strong technical communication and stakeholder management skills Preferred Qualifications, Capabilities, and Skills Experience delivering systems with auditability, traceability, and compliance requirements in regulated environments Ability to influence architecture decisions and collaborate effectively across teams
Level 1 Service Desk Engineer - Early Careers Camlin Group, Lisburn, Northern Ireland, United Kingdom - Customer Service About this position About Camlin Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide. Level 1 Service Desk Engineer Camlin's vision is to optimise the critical infrastructure all around us by bringing revolutionary products to life for a wide range of industries, including energy and rail, and has interests in several R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. What We Offer Our purpose is 'To Engineer Better Futures'. Camlin offers its employees the opportunity to work in an environment which is focused on exceeding the expectations of our customers and innovation within a fast growing, engineering technology business. We offer an excellent opportunity for ambitious individuals to work in international locations, earn a competitive rewards package, as well as many more incentives for success! The Camlin Academy Placement Programme is a 12 month programme. You will be given responsibility and opportunities to add value from day one and appointed a mentor to support you in your training. Who Are We Looking For? We are looking for self motivated, career driven individuals who want to work in cross-functional teams in a challenging and creative environment at our head office in Lisburn. Level 1 Service Desk Engineer - Placement Opportunity This is an exciting opportunity for a service desk support engineer who wishes to join a dynamic IT team. This role requires an enthusiastic, well organised engineer to provide first line support to a large scale end user computing architecture focusing mainly on Microsoft based platforms within a complex distributed network. The ideal candidate will be responsible for providing support for Microsoft Windows systems, Office 365, SharePoint, Email, Teams, Active Directory, and other applications and their integration within the wider infrastructure. The successful candidate will contribute to efforts to support both cloud based and on premise user platforms and applications. You will work alongside a small, existing team and will be expected to bring knowledge and experience to support the growth and expansion of the company. This position is based in Lisburn but may require occasional visits to other sites and offices. Occasional travel may be required. Responsibilities Troubleshooting of high availability systems (physical and cloud). First line response to user issues or IT service desk tickets. Triage and escalated tickets within the IT service desk. Provide problem solving and support across diverse software applications and hardware systems. Manage procurement of IT equipment. Perform technical assistance, troubleshooting, and maintenance, document findings. Create or update IT systems documentation and processes. Maintain, update, and audit data systems; document projects and produce user instructions. What You Will Need to Succeed You will need to be a second-year student from a 3rd level qualification, seeking an excellent opportunity to learn and grow in business. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of expertise. Strong interpersonal and communication skills and the ability to work effectively with a wide range of professionals. Strong organisational skills. Ability to troubleshoot complex computer problems and to coordinate hardware, software, and/or network solutions. Ability to communicate technical guidance and instruction to users. Excellent telephone manner. Some support will be provided over the phone. Company Pension & Life Assurance Schemes Subsidised Gym Membership Wellness Programmes Company Health Care Scheme Our Values We work together We believe in people We won't accept the 'way it has always been done' We listen to learn We're trying to do the right thing Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.
29/05/2026
Full time
Level 1 Service Desk Engineer - Early Careers Camlin Group, Lisburn, Northern Ireland, United Kingdom - Customer Service About this position About Camlin Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide. Level 1 Service Desk Engineer Camlin's vision is to optimise the critical infrastructure all around us by bringing revolutionary products to life for a wide range of industries, including energy and rail, and has interests in several R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. What We Offer Our purpose is 'To Engineer Better Futures'. Camlin offers its employees the opportunity to work in an environment which is focused on exceeding the expectations of our customers and innovation within a fast growing, engineering technology business. We offer an excellent opportunity for ambitious individuals to work in international locations, earn a competitive rewards package, as well as many more incentives for success! The Camlin Academy Placement Programme is a 12 month programme. You will be given responsibility and opportunities to add value from day one and appointed a mentor to support you in your training. Who Are We Looking For? We are looking for self motivated, career driven individuals who want to work in cross-functional teams in a challenging and creative environment at our head office in Lisburn. Level 1 Service Desk Engineer - Placement Opportunity This is an exciting opportunity for a service desk support engineer who wishes to join a dynamic IT team. This role requires an enthusiastic, well organised engineer to provide first line support to a large scale end user computing architecture focusing mainly on Microsoft based platforms within a complex distributed network. The ideal candidate will be responsible for providing support for Microsoft Windows systems, Office 365, SharePoint, Email, Teams, Active Directory, and other applications and their integration within the wider infrastructure. The successful candidate will contribute to efforts to support both cloud based and on premise user platforms and applications. You will work alongside a small, existing team and will be expected to bring knowledge and experience to support the growth and expansion of the company. This position is based in Lisburn but may require occasional visits to other sites and offices. Occasional travel may be required. Responsibilities Troubleshooting of high availability systems (physical and cloud). First line response to user issues or IT service desk tickets. Triage and escalated tickets within the IT service desk. Provide problem solving and support across diverse software applications and hardware systems. Manage procurement of IT equipment. Perform technical assistance, troubleshooting, and maintenance, document findings. Create or update IT systems documentation and processes. Maintain, update, and audit data systems; document projects and produce user instructions. What You Will Need to Succeed You will need to be a second-year student from a 3rd level qualification, seeking an excellent opportunity to learn and grow in business. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of expertise. Strong interpersonal and communication skills and the ability to work effectively with a wide range of professionals. Strong organisational skills. Ability to troubleshoot complex computer problems and to coordinate hardware, software, and/or network solutions. Ability to communicate technical guidance and instruction to users. Excellent telephone manner. Some support will be provided over the phone. Company Pension & Life Assurance Schemes Subsidised Gym Membership Wellness Programmes Company Health Care Scheme Our Values We work together We believe in people We won't accept the 'way it has always been done' We listen to learn We're trying to do the right thing Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.
Identity Systems Engineer (CyberArk) page is loaded Identity Systems Engineer (CyberArk)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-359Job Title: Identity Systems EngineerReporting to: Manager, Identity and Access ManagementPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is seeking a highly experienced Senior Identity & Privileged Access Management (PAM) Engineer with expertise in enterprise Identity and Access Management, with primary specialization in CyberArk.This role will serve as the technical lead and subject matter expert for Privileged Access Management (PAM), responsible for designing, architecting, implementing, operating, and maintaining CyberArk solutions integrated across Entra ID, Active Directory, and Okta environments.The ideal candidate will possess deep end-to-end identity expertise while maintaining advanced hands-on skills in CyberArk PAS, Privilege Cloud, EPM, Secrets Manager, and identity governance integration patterns.Key Responsibilities:CyberArk (Primary Skillset - Privileged Access Management)• Proven expert knowledge of CyberArk Privilege Access Security (PAS) and/or Privilege Cloud architecture, deployment, and administration • Design, implement, and maintain CyberArk Vault, CPM (Central Policy Manager), PSM (Privileged Session Manager), and PTA (Privilege Threat Analytics) • Manage safes, platforms, account onboarding, credential rotation policies, and access controls • Implement Just-in-Time (JIT) privileged access models integrated with Entra PIM and AD tiering • Secure and rotate domain admin, enterprise admin, service accounts, application accounts, SSH keys, and cloud credentials • Integrate CyberArk with Entra ID, Active Directory, and Okta for authentication and authorization workflows • Deploy and manage CyberArk Endpoint Privilege Manager (EPM) for least privilege enforcement • Implement CyberArk Secrets Manager / Conjur for DevOps and Kubernetes environments • Develop automation using REST APIs, PowerShell, and CyberArk tools • Design CyberArk disaster recovery and vault backup strategies • Integrate CyberArk logs with SIEM platforms and support audit/compliance requirements • Maintain alignment with Zero Trust security architecture principles • Stay current on CyberArk roadmap, new features, and evolving PAM security threats Entra • Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations, integrated with CyberArk privileged access controls • Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles • Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security • Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions and secure credential storage in CyberArk • Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows • Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure and integrating with CyberArk APIs • Good understanding of Intune polices management and autopilot • An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement Active Directory • Strong background in Active Directory covering domains that span geo locations with numerous DCs and a user base of 5000+ • Strong understanding of DNS and GPOs, user object and OU administration • Solid understanding of Microsoft Tiering, IAM, and PAM concepts with CyberArk vaulting integration for Tier 0 accounts • Strong knowledge of server operating systems from Windows 2016 to Windows 2025 • Strong understanding of the FSMO roles when it comes to maintaining the security and the integrity of the domain • Strong understanding of the delegation of permissions across the domain OU structure aligned with least privilege principles • Strong PowerShell scripting skills, automation, and scheduling skills including AD account onboarding into CyberArk • Solid understanding of the recovery steps needed to recover a domain in the event of a disaster OKTA • Able to demonstrate a strong understanding of IAM concepts, including identity federation, SSO, SAML, OAuth, OIDC, MFA, role-based access control (RBAC), and least privilege principles, integrated with CyberArk privileged authentication workflows • Able to provide Okta subject matter expertise to a variety of program stakeholders on application integration, IAM functionality, and Okta's feature roadmap • Capable of designing and implementing Okta platform configurations to align with overall solution architecture and customer requirements while integrating CyberArk for privileged user authentication • Willing to collaborate with Solution Architects, other solution component SMEs and stakeholders to develop and refine solution requirements, ensuring secure and efficient access for on-premises and cloud-based applications and resources • Able to drive and support customer application integrations into Okta-based IAM solutions and align privileged access controls through CyberArk • Troubleshoot and resolve technical issues before, during and after application integration Skills and Experience Specification: Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Excellent troubleshooting, architectural, and documentation skills• Knowledge and experience with Rubrik advantageous.• Microsoft, Azure or Okta certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
29/05/2026
Full time
Identity Systems Engineer (CyberArk) page is loaded Identity Systems Engineer (CyberArk)locations: UK - London ( St Botolph )time type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-359Job Title: Identity Systems EngineerReporting to: Manager, Identity and Access ManagementPosition Type: Permanent, 35 hours per weekHybridOverview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.Job Purpose:The Infrastructure Collaboration Engineering team is seeking a highly experienced Senior Identity & Privileged Access Management (PAM) Engineer with expertise in enterprise Identity and Access Management, with primary specialization in CyberArk.This role will serve as the technical lead and subject matter expert for Privileged Access Management (PAM), responsible for designing, architecting, implementing, operating, and maintaining CyberArk solutions integrated across Entra ID, Active Directory, and Okta environments.The ideal candidate will possess deep end-to-end identity expertise while maintaining advanced hands-on skills in CyberArk PAS, Privilege Cloud, EPM, Secrets Manager, and identity governance integration patterns.Key Responsibilities:CyberArk (Primary Skillset - Privileged Access Management)• Proven expert knowledge of CyberArk Privilege Access Security (PAS) and/or Privilege Cloud architecture, deployment, and administration • Design, implement, and maintain CyberArk Vault, CPM (Central Policy Manager), PSM (Privileged Session Manager), and PTA (Privilege Threat Analytics) • Manage safes, platforms, account onboarding, credential rotation policies, and access controls • Implement Just-in-Time (JIT) privileged access models integrated with Entra PIM and AD tiering • Secure and rotate domain admin, enterprise admin, service accounts, application accounts, SSH keys, and cloud credentials • Integrate CyberArk with Entra ID, Active Directory, and Okta for authentication and authorization workflows • Deploy and manage CyberArk Endpoint Privilege Manager (EPM) for least privilege enforcement • Implement CyberArk Secrets Manager / Conjur for DevOps and Kubernetes environments • Develop automation using REST APIs, PowerShell, and CyberArk tools • Design CyberArk disaster recovery and vault backup strategies • Integrate CyberArk logs with SIEM platforms and support audit/compliance requirements • Maintain alignment with Zero Trust security architecture principles • Stay current on CyberArk roadmap, new features, and evolving PAM security threats Entra • Proven expert knowledge of Azure Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager and Application Registrations, integrated with CyberArk privileged access controls • Strong understanding of PIM and the assignment of roles / IAM permissions on Management Groups, Subscriptions and Resources, aligned with Just-in-Time access principles • Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security • Strong understanding of App registration, Enterprise Apps, SPN's and managed identities with the understanding of least privileged administration when it comes to MS Graph API allocation of permissions and secure credential storage in CyberArk • Strong understanding of multifactor authentication, SSPR and WHfB, ensuring secure privileged authentication workflows • Strong PowerShell scripting Skills, automation, and scheduling skills when working with data in Azure and integrating with CyberArk APIs • Good understanding of Intune polices management and autopilot • An individual that stays abreast of the latest Entra ID features, best practices, and security trends, and make recommendations for continuous improvement Active Directory • Strong background in Active Directory covering domains that span geo locations with numerous DCs and a user base of 5000+ • Strong understanding of DNS and GPOs, user object and OU administration • Solid understanding of Microsoft Tiering, IAM, and PAM concepts with CyberArk vaulting integration for Tier 0 accounts • Strong knowledge of server operating systems from Windows 2016 to Windows 2025 • Strong understanding of the FSMO roles when it comes to maintaining the security and the integrity of the domain • Strong understanding of the delegation of permissions across the domain OU structure aligned with least privilege principles • Strong PowerShell scripting skills, automation, and scheduling skills including AD account onboarding into CyberArk • Solid understanding of the recovery steps needed to recover a domain in the event of a disaster OKTA • Able to demonstrate a strong understanding of IAM concepts, including identity federation, SSO, SAML, OAuth, OIDC, MFA, role-based access control (RBAC), and least privilege principles, integrated with CyberArk privileged authentication workflows • Able to provide Okta subject matter expertise to a variety of program stakeholders on application integration, IAM functionality, and Okta's feature roadmap • Capable of designing and implementing Okta platform configurations to align with overall solution architecture and customer requirements while integrating CyberArk for privileged user authentication • Willing to collaborate with Solution Architects, other solution component SMEs and stakeholders to develop and refine solution requirements, ensuring secure and efficient access for on-premises and cloud-based applications and resources • Able to drive and support customer application integrations into Okta-based IAM solutions and align privileged access controls through CyberArk • Troubleshoot and resolve technical issues before, during and after application integration Skills and Experience Specification: Competencies Planning • Follow work plans, established timelines, and predefined goals for assigned work.• Meet commitments on deadlines. Communication • Communicate activities, results, and observations with employees and management as appropriate. Cost Management • Identify areas for improvement in existing business practices.• Perform work thoroughly in a cost-efficient manner and at a high productivity level. Business Controls and Policies • Comply with all corporate policies and procedures.• Report any breakdowns in controls to management.• Conduct all activities in a safe manner. People Management • No people management responsibility. Other • Excellent troubleshooting, architectural, and documentation skills• Knowledge and experience with Rubrik advantageous.• Microsoft, Azure or Okta certification are highly beneficial.Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
About Camlin Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide. Level 1 Service Desk Engineer Camlin's vision is to optimise the critical infrastructure all around us by bringing revolutionary products to life for a wide range of industries, including energy and rail, and has interests in several R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. What We Offer Our purpose is 'To Engineer Better Futures'. Camlin offers its employees the opportunity to work in an environment which is focused on exceeding the expectations of our customers and innovation within a fast growing, engineering technology business. We offer an excellent opportunity for ambitious individuals to work in international locations, earn a competitive rewards package, as well as many more incentives for success! The Camlin Academy Placement Programme is a 12 month programme. You will be given responsibility and opportunities to add value from day one and appointed a mentor to support you in your training. Who Are We Looking For? At Camlin we aim to attract the brightest and most ambitious achievers. We are looking for self motivated, career driven individuals who want to work in cross functional teams in a challenging and creative environment at our head office in Lisburn. Level 1 Service Desk Engineer - Placement Opportunity This is an exciting opportunity for a service desk support engineer who wishes to join a dynamic IT team. This role requires an enthusiastic, well organised engineer to provide first line support to a large scale end user computing architecture focusing mainly on Microsoft based platforms within a complex distributed network. The ideal candidate will be responsible for providing support for Microsoft Windows systems, Office 365, SharePoint, Email, Teams, Active Directory, and other applications and their integration within the wider infrastructure. The successful candidate will contribute to efforts to support both cloud based and on premise user platforms and applications. You will work alongside a small, existing team and will be expected to bring knowledge and experience to support the growth and expansion of the company. This position is based in Lisburn but may require occasional visits to other sites and offices. Occasional travel may be required. Responsibilities Troubleshooting of high availability systems (physical and cloud). First line response to user issues or IT service desk tickets. Triage and elevate tickets within the IT service desk. Provide problem solving and support across diverse software applications and hardware systems. Manage procurement of IT equipment. Perform technical assistance, troubleshooting, and maintenance, document findings. Create or update IT systems documentation and processes. Maintain, update, and audit data systems; document projects and produce user instructions. What You Will Need to Succeed You will need to be a second-year student from a 3rd level qualification, seeking an excellent opportunity to learn and grow in business. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of expertise. Strong interpersonal and communication skills and the ability to work effectively with a wide range of professionals. Strong organisational skills. Ability to troubleshoot complex computer problems and to coordinate hardware, software, and/or network solutions. Ability to communicate technical guidance and instruction to users. Our Values We work together We believe in people We won't accept the 'way it has always been done' We listen to learn We're trying to do the right thing Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.
29/05/2026
Full time
About Camlin Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide. Level 1 Service Desk Engineer Camlin's vision is to optimise the critical infrastructure all around us by bringing revolutionary products to life for a wide range of industries, including energy and rail, and has interests in several R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. What We Offer Our purpose is 'To Engineer Better Futures'. Camlin offers its employees the opportunity to work in an environment which is focused on exceeding the expectations of our customers and innovation within a fast growing, engineering technology business. We offer an excellent opportunity for ambitious individuals to work in international locations, earn a competitive rewards package, as well as many more incentives for success! The Camlin Academy Placement Programme is a 12 month programme. You will be given responsibility and opportunities to add value from day one and appointed a mentor to support you in your training. Who Are We Looking For? At Camlin we aim to attract the brightest and most ambitious achievers. We are looking for self motivated, career driven individuals who want to work in cross functional teams in a challenging and creative environment at our head office in Lisburn. Level 1 Service Desk Engineer - Placement Opportunity This is an exciting opportunity for a service desk support engineer who wishes to join a dynamic IT team. This role requires an enthusiastic, well organised engineer to provide first line support to a large scale end user computing architecture focusing mainly on Microsoft based platforms within a complex distributed network. The ideal candidate will be responsible for providing support for Microsoft Windows systems, Office 365, SharePoint, Email, Teams, Active Directory, and other applications and their integration within the wider infrastructure. The successful candidate will contribute to efforts to support both cloud based and on premise user platforms and applications. You will work alongside a small, existing team and will be expected to bring knowledge and experience to support the growth and expansion of the company. This position is based in Lisburn but may require occasional visits to other sites and offices. Occasional travel may be required. Responsibilities Troubleshooting of high availability systems (physical and cloud). First line response to user issues or IT service desk tickets. Triage and elevate tickets within the IT service desk. Provide problem solving and support across diverse software applications and hardware systems. Manage procurement of IT equipment. Perform technical assistance, troubleshooting, and maintenance, document findings. Create or update IT systems documentation and processes. Maintain, update, and audit data systems; document projects and produce user instructions. What You Will Need to Succeed You will need to be a second-year student from a 3rd level qualification, seeking an excellent opportunity to learn and grow in business. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of expertise. Strong interpersonal and communication skills and the ability to work effectively with a wide range of professionals. Strong organisational skills. Ability to troubleshoot complex computer problems and to coordinate hardware, software, and/or network solutions. Ability to communicate technical guidance and instruction to users. Our Values We work together We believe in people We won't accept the 'way it has always been done' We listen to learn We're trying to do the right thing Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.
Overview At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Understanding of Moody's NewsEdge offerings and the specific business concerns facing our clients Strong understanding of software solutions typically utilized in the corporate landscape such as CRMs, ERPs, procure to pay, and lead to cash solutions Customer facing experience with comfort leading sales calls and engaging directly with clients, product teams, and sales teams Sales mentality and commercial mindset with a strong drive to win new customers Demonstrated experience in technical sales including data and SAAS solutions, with exposure to complex sales cycles considered a plus Proven ability to analyze business processes and workflows, with a knack for identifying efficiency improvements Interest in learning or experience with Spark, SQL, Python for API development is highly encouraged, but not required Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non technical stakeholders Education Bachelor's degree in Business, Finance, Computer Science, or a related field Responsibilities A Solution Specialist plays a crucial role in driving the pre-sales function for Europe/Africa Territory, designed to help our customers decode risk and unlock opportunity. Solutions Specialists are responsible for understanding news specific workflows and aligning Moody's solutions to meet their needs, in addition to demonstrating and showing the value of Moody's solutions through proof-of-concepts, demos and evaluations. Main responsibilities include: Support sales colleagues and internal stakeholders to drive the pre sales process from qualification to solution alignment Conduct in depth analysis of client workflows, processes, and business requirements, including customer meetings and gathering sample data Understand and map Moody's solutions to client needs, demonstrating subject matter expertise and alignment to business challenges Demonstrate the value of Moody's solutions through product demos, proof of concepts, trial evaluations, and data analysis Develop custom solutions where required, leveraging Moody's portfolio of data assets and software solutions Work closely with product and technical teams to understand architecture, capabilities, and integration across Moody's offerings Act as a bridge between clients and product development teams, conveying feedback to support product enhancements and roadmap discussions This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. About the team Join a collaborative and high-performing team at Moody's, where you'll work alongside professionals dedicated to customer success and growth. The team values innovation, cross-functional collaboration, and a culture of continuous improvement. You'll have the opportunity to make a meaningful impact by driving retention and revenue growth, while contributing to a supportive environment that encourages learning, development, and the sharing of ideas. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
29/05/2026
Full time
Overview At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Understanding of Moody's NewsEdge offerings and the specific business concerns facing our clients Strong understanding of software solutions typically utilized in the corporate landscape such as CRMs, ERPs, procure to pay, and lead to cash solutions Customer facing experience with comfort leading sales calls and engaging directly with clients, product teams, and sales teams Sales mentality and commercial mindset with a strong drive to win new customers Demonstrated experience in technical sales including data and SAAS solutions, with exposure to complex sales cycles considered a plus Proven ability to analyze business processes and workflows, with a knack for identifying efficiency improvements Interest in learning or experience with Spark, SQL, Python for API development is highly encouraged, but not required Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non technical stakeholders Education Bachelor's degree in Business, Finance, Computer Science, or a related field Responsibilities A Solution Specialist plays a crucial role in driving the pre-sales function for Europe/Africa Territory, designed to help our customers decode risk and unlock opportunity. Solutions Specialists are responsible for understanding news specific workflows and aligning Moody's solutions to meet their needs, in addition to demonstrating and showing the value of Moody's solutions through proof-of-concepts, demos and evaluations. Main responsibilities include: Support sales colleagues and internal stakeholders to drive the pre sales process from qualification to solution alignment Conduct in depth analysis of client workflows, processes, and business requirements, including customer meetings and gathering sample data Understand and map Moody's solutions to client needs, demonstrating subject matter expertise and alignment to business challenges Demonstrate the value of Moody's solutions through product demos, proof of concepts, trial evaluations, and data analysis Develop custom solutions where required, leveraging Moody's portfolio of data assets and software solutions Work closely with product and technical teams to understand architecture, capabilities, and integration across Moody's offerings Act as a bridge between clients and product development teams, conveying feedback to support product enhancements and roadmap discussions This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. About the team Join a collaborative and high-performing team at Moody's, where you'll work alongside professionals dedicated to customer success and growth. The team values innovation, cross-functional collaboration, and a culture of continuous improvement. You'll have the opportunity to make a meaningful impact by driving retention and revenue growth, while contributing to a supportive environment that encourages learning, development, and the sharing of ideas. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Purpose: To ensure the robust operation and evolution of 7IM's network and IT infrastructure across both on premises and cloud (Microsoft Azure) environments. The Network & Infrastructure Engineer is responsible for maintaining secure and reliable connectivity for the entire enterprise, covering data centres, office locations, and cloud services. The role provides expert third line support for core infrastructure services, including network, server, and virtualisation platforms such as Windows Server, Hyper V, and VMware, supporting colleagues, clients, and partners. It also drives projects that improve resilience, security, and performance as 7IM continues its transformation towards a hybrid cloud model. This position works closely with the Cloud Engineering team to align on network, server, and connectivity requirements as services migrate to Azure. Responsibilities Network Infrastructure Management: Manage 7IM's internal and external networks, including office/data centre LANs, WAN, Wi Fi, and Azure cloud. Install, configure, and upgrade network hardware and cloud components to enhance communication infrastructure and maintain reliability. Network Security & Threat Protection: Safeguard networks from malware, viruses, and unauthorized access across on premises and cloud environments. Install and maintain firewalls, set company wide access policies, and stay updated on cybersecurity risks to address vulnerabilities and threats. Infrastructure Availability & Support: Keep IT infrastructure consistently available through efficient management of requests, prompt incident resolution with root cause analysis, and ongoing improvements. Provide third line support for complex issues and escalate major outages to the Head of IT Infrastructure when needed. Cloud Integration & Collaboration: Collaborate daily with Cloud Engineering to support 7IM's Azure transformation. Align network architecture, and help design and manage Azure networking components to ensure secure, seamless integration between on premises and cloud networks, resolving connectivity related issues as a team. Team Collaboration & Continuous Improvement: Work with the Infrastructure team to carry out IT strategy aligned with business needs. Identify ways to optimise, automate, or improve processes to boost efficiency and support 7IM's goals. Project Implementation & Upgrades: Lead or play a key role in infrastructure projects - typically involving network or system migrations, upgrades, and deployment of new or improved services (including cloud adoption initiatives). Draft project proposals and implementation plans for such, then execute these plans to deliver enhancements on time and with minimal disruption to business operations. Systems Monitoring & Standardisation: Monitor servers, networks, and infrastructure for issues and uptime across on premises and Azure. Maintain consistent configurations in all environments to boost stability and support. Disaster Recovery & Business Continuity: Support IT disaster recovery for network infrastructure. Run regular tests to ensure backup systems work and meet RTOs. Keep continuity plans current. Documentation & Knowledge Sharing: Update and expand team documentation, including network setups and procedures. Record changes and best practices for both on premise and Azure environments. Professional Development: Pursue ongoing training in networking, cloud, and cyber security. Seek courses, certifications, and labs to keep skills sharp and benefit the team. Compliance & Best Practices: Follow 7IM's policies, industry regulations, and best practices in all infrastructure tasks. Adhere to IT security and change management procedures, complete required training, and ensure networks and systems meet regulated financial standards. Provide information and implement fixes for IT audits or risk assessments as needed. About You Knowledge Networking & Cloud: Strong grasp of networking principles for on premises and cloud setups, especially Microsoft Azure features like Virtual Networks, VPNs, firewalls, and hybrid architecture. Infrastructure Systems: Broad IT infrastructure knowledge including Windows Server, Active Directory, Exchange, virtualization, storage, and basic SQL Server administration. IT Operations & Best Practices: Familiarity with ITIL practices such as change and incident management to maintain reliable IT services. Cybersecurity & Resilience: Solid foundation in network security, threat defense, disaster recovery, and business continuity measures for resilient systems. Business & Industry Awareness: Good understanding of how IT infrastructure and networks support business operations, ideally within a financial services or regulated industry context. Aware of the importance of compliance, data protection, and risk management in delivering technology services in line with business and regulatory requirements. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Proven experience in an IT infrastructure and/or network engineering role, providing support and managing enterprise systems and networks. Hands on experience with both on premises infrastructure and cloud based services is highly desirable, reflecting the hybrid nature of 7IM's environment. Professional certifications such as Cisco CCNA/CCNP or CompTIA Network+ are desirable, demonstrating solid networking expertise. Microsoft infrastructure certifications, especially those focused on Azure (for example, Azure Administrator (AZ 104), Azure Solutions Architect, or similar), are a distinct advantage. Any relevant cloud or virtualization certifications will be viewed favorably in light of 7IM's cloud transformation. Skills & Other Relevant Information Must be a strong team player with a collaborative approach to work. Possesses excellent written and verbal communication skills and can articulate technical concepts in clear, non technical language for the benefit of colleagues and stakeholders. Conscientious, proactive, and accountable in carrying out duties, with a positive, "can do" attitude. Demonstrates keen attention to detail and the ability to think laterally to solve problems creatively. Excellent time management skills, with the ability to prioritize tasks effectively and handle multiple responsibilities under pressure. Willing to take ownership of issues and see them through to resolution and has a proven track record of delivering on commitments and projects reliably. Embraces change and is willing to adapt to new technologies or processes as the IT landscape evolves. Continuously seeks to improve existing solutions and readily accepts new challenges as part of personal and professional growth (particularly important during the ongoing cloud transformation). Reports to Head of IT Infrastructure.
29/05/2026
Full time
Purpose: To ensure the robust operation and evolution of 7IM's network and IT infrastructure across both on premises and cloud (Microsoft Azure) environments. The Network & Infrastructure Engineer is responsible for maintaining secure and reliable connectivity for the entire enterprise, covering data centres, office locations, and cloud services. The role provides expert third line support for core infrastructure services, including network, server, and virtualisation platforms such as Windows Server, Hyper V, and VMware, supporting colleagues, clients, and partners. It also drives projects that improve resilience, security, and performance as 7IM continues its transformation towards a hybrid cloud model. This position works closely with the Cloud Engineering team to align on network, server, and connectivity requirements as services migrate to Azure. Responsibilities Network Infrastructure Management: Manage 7IM's internal and external networks, including office/data centre LANs, WAN, Wi Fi, and Azure cloud. Install, configure, and upgrade network hardware and cloud components to enhance communication infrastructure and maintain reliability. Network Security & Threat Protection: Safeguard networks from malware, viruses, and unauthorized access across on premises and cloud environments. Install and maintain firewalls, set company wide access policies, and stay updated on cybersecurity risks to address vulnerabilities and threats. Infrastructure Availability & Support: Keep IT infrastructure consistently available through efficient management of requests, prompt incident resolution with root cause analysis, and ongoing improvements. Provide third line support for complex issues and escalate major outages to the Head of IT Infrastructure when needed. Cloud Integration & Collaboration: Collaborate daily with Cloud Engineering to support 7IM's Azure transformation. Align network architecture, and help design and manage Azure networking components to ensure secure, seamless integration between on premises and cloud networks, resolving connectivity related issues as a team. Team Collaboration & Continuous Improvement: Work with the Infrastructure team to carry out IT strategy aligned with business needs. Identify ways to optimise, automate, or improve processes to boost efficiency and support 7IM's goals. Project Implementation & Upgrades: Lead or play a key role in infrastructure projects - typically involving network or system migrations, upgrades, and deployment of new or improved services (including cloud adoption initiatives). Draft project proposals and implementation plans for such, then execute these plans to deliver enhancements on time and with minimal disruption to business operations. Systems Monitoring & Standardisation: Monitor servers, networks, and infrastructure for issues and uptime across on premises and Azure. Maintain consistent configurations in all environments to boost stability and support. Disaster Recovery & Business Continuity: Support IT disaster recovery for network infrastructure. Run regular tests to ensure backup systems work and meet RTOs. Keep continuity plans current. Documentation & Knowledge Sharing: Update and expand team documentation, including network setups and procedures. Record changes and best practices for both on premise and Azure environments. Professional Development: Pursue ongoing training in networking, cloud, and cyber security. Seek courses, certifications, and labs to keep skills sharp and benefit the team. Compliance & Best Practices: Follow 7IM's policies, industry regulations, and best practices in all infrastructure tasks. Adhere to IT security and change management procedures, complete required training, and ensure networks and systems meet regulated financial standards. Provide information and implement fixes for IT audits or risk assessments as needed. About You Knowledge Networking & Cloud: Strong grasp of networking principles for on premises and cloud setups, especially Microsoft Azure features like Virtual Networks, VPNs, firewalls, and hybrid architecture. Infrastructure Systems: Broad IT infrastructure knowledge including Windows Server, Active Directory, Exchange, virtualization, storage, and basic SQL Server administration. IT Operations & Best Practices: Familiarity with ITIL practices such as change and incident management to maintain reliable IT services. Cybersecurity & Resilience: Solid foundation in network security, threat defense, disaster recovery, and business continuity measures for resilient systems. Business & Industry Awareness: Good understanding of how IT infrastructure and networks support business operations, ideally within a financial services or regulated industry context. Aware of the importance of compliance, data protection, and risk management in delivering technology services in line with business and regulatory requirements. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Proven experience in an IT infrastructure and/or network engineering role, providing support and managing enterprise systems and networks. Hands on experience with both on premises infrastructure and cloud based services is highly desirable, reflecting the hybrid nature of 7IM's environment. Professional certifications such as Cisco CCNA/CCNP or CompTIA Network+ are desirable, demonstrating solid networking expertise. Microsoft infrastructure certifications, especially those focused on Azure (for example, Azure Administrator (AZ 104), Azure Solutions Architect, or similar), are a distinct advantage. Any relevant cloud or virtualization certifications will be viewed favorably in light of 7IM's cloud transformation. Skills & Other Relevant Information Must be a strong team player with a collaborative approach to work. Possesses excellent written and verbal communication skills and can articulate technical concepts in clear, non technical language for the benefit of colleagues and stakeholders. Conscientious, proactive, and accountable in carrying out duties, with a positive, "can do" attitude. Demonstrates keen attention to detail and the ability to think laterally to solve problems creatively. Excellent time management skills, with the ability to prioritize tasks effectively and handle multiple responsibilities under pressure. Willing to take ownership of issues and see them through to resolution and has a proven track record of delivering on commitments and projects reliably. Embraces change and is willing to adapt to new technologies or processes as the IT landscape evolves. Continuously seeks to improve existing solutions and readily accepts new challenges as part of personal and professional growth (particularly important during the ongoing cloud transformation). Reports to Head of IT Infrastructure.
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 100,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Director of Engineering, you'll operate as a highly senior, technically hands on backend engineer, embedded into a squad and owning delivery of substantive, cloud-native services end-to-end. Ad-hoc client interaction, supporting requirements discovery and technical solutioning where needed. Architecting, building and shipping complex, high performance distributed services in C# and .NET Core 8/9 - primarily serverless on AWS Lambda - setting the technical bar for the squad and owning delivery of substantive feature sets end to end. Designing data models and persistence patterns across Aurora RDS MySQL and DynamoDB - picking the right tool for the workload, tuning for performance at scale, and modeling for both transactional and high throughput access patterns. Building resilient, event driven systems with SQS and related AWS messaging primitives - idempotency, retries, dead letter handling, and clean separation of concerns across services. Owning each feature's solution end to end - partnering with Business Analysts who capture high level problems and workflows, then driving product thinking, scoping, trade offs and delivery yourself. Leveraging Claude Code and advanced agentic workflows at pace - orchestrating sub agents, managing context, running parallel workstreams and embedding AI native engineering patterns into everyday delivery. Designing clean, well versioned, well documented APIs that other engineers enjoy consuming - treating developer experience and contract stability as first class concerns. Inputting into architecture and technical direction in collaboration with Principal Engineers - making considered, well reasoned decisions on service boundaries, data design, messaging patterns, consistency guarantees and performance. Championing a high quality engineering culture - test coverage, peer review, CI/CD discipline via GitHub Actions, Infrastructure as Code, secure coding, observability and performance - aligned to the Reapit Global Technology Strategy, Reapit Connect and agentic tooling. Mentoring and up levelling engineers around you through pairing, PR review, architectural guidance and practical coaching on AI assisted development. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst all the listed qualities are desirable, don't worry if you don't meet all of them; we'd still like to hear from you. A proven senior to staff level backend engineer with deep, current expertise in C# and .NET Core 8/9 - you can architect and lead design of distributed REST API microservices at scale. Authority in AWS serverless architecture - Lambda first, with strong working knowledge of API Gateway, SQS, Step Functions, EventBridge and IAM, and a track record of shipping production workloads on this stack. Deep data expertise across Aurora RDS MySQL and DynamoDB - complex schema and access pattern design, query tuning, indexing, single table vs multi table trade offs, and a pragmatic view on consistency, scaling and cost. Proven track record designing event driven systems with SQS (and adjacent AWS messaging) - idempotency, ordering, retries, dead letter handling and operational robustness. Strong API design sensibility - versioning, documentation, throttling, backwards compatibility and an obsession with the developer experience of the services you own. A strong product brain. You're comfortable operating without a traditional Product Owner - partnering with BAs on high level problems, then making sensible product trade offs, prioritising ruthlessly and owning the solution through to delivery. Strong communication skills and comfortable with ad hoc client interaction - able to join a requirement or technical solutioning session, ask the right questions, and translate outcomes into shippable work. A proven track record with Claude Code and advanced agentic workflows - you can evidence shipping real work via multi agent patterns, orchestrating sub agents, managing context, defining custom commands/skills and scaling AI assisted delivery across a team. Rigorous engineering standards - fluency with Git based workflows, trunk based development, CI/CD (ideally GitHub Actions), Infrastructure as Code (AWS CDK or Terraform), comprehensive testing (unit, integration and contract), and a genuine commitment to observability, performance and secure by default coding. Technical leadership without the title - a track record of lifting teams through pairing, mentoring, PR review and example, rather than through line management. A pragmatic, outcome oriented mindset - biased to shipping, comfortable with ambiguity, and able to make sensible calls on scope, technical debt and sequencing under time pressure. Nice to have: hands on experience with OpenSearch and/or AWS AppSync - both feature in our stack and would accelerate time to value, but neither is essential. What your impact and success looks like Within 1 month: Fully onboarded onto the Reapit stack - Reapit Connect, the relevant .NET services and AWS environments - shipped first production endpoints and / or services. Established trusted working relationships with the Director of Engineering, Principal Engineers, Business Analysts and the relevant squad. Configured Claude Code and our approved agentic tooling to our internal standards, and started running meaningful work through multi agent patterns. Built a clear, independent view of the target services, data model, database schemas, messaging topology and immediate delivery priorities - and surfaced any early risks or recommendations. Within 3 months: Owning end to end delivery of substantive services - taking from BA level problem statement through to production on Lambda, Aurora and DynamoDB, with you driving the product trade offs as well as the engineering. Recognised as a go to technical voice within the squad - inputting into architectural decisions alongside Principal Engineers, raising the quality bar on PRs, and unblocking complex backend, data and messaging problems. Meaningfully influenced our wider engineering practice - patterns you've introduced for agentic delivery, Claude Code usage, serverless design or data modelling. Shipped APIs and services that are visibly well designed, well documented and performant - other engineers find them pleasant to consume, and they hold up under production load. Left a well documented, well tested, maintainable footprint - so that whether the contract is extended or handed over, the work continues to deliver value without you in the room. What's in it for you? We operate a Flexible Working Policy and there is no expectation around in person attendance, beyond occasional ad hoc project meetings in our Solihull or London offices. You can expect an industry competitive day rate, available on request. Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
29/05/2026
Full time
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 100,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Director of Engineering, you'll operate as a highly senior, technically hands on backend engineer, embedded into a squad and owning delivery of substantive, cloud-native services end-to-end. Ad-hoc client interaction, supporting requirements discovery and technical solutioning where needed. Architecting, building and shipping complex, high performance distributed services in C# and .NET Core 8/9 - primarily serverless on AWS Lambda - setting the technical bar for the squad and owning delivery of substantive feature sets end to end. Designing data models and persistence patterns across Aurora RDS MySQL and DynamoDB - picking the right tool for the workload, tuning for performance at scale, and modeling for both transactional and high throughput access patterns. Building resilient, event driven systems with SQS and related AWS messaging primitives - idempotency, retries, dead letter handling, and clean separation of concerns across services. Owning each feature's solution end to end - partnering with Business Analysts who capture high level problems and workflows, then driving product thinking, scoping, trade offs and delivery yourself. Leveraging Claude Code and advanced agentic workflows at pace - orchestrating sub agents, managing context, running parallel workstreams and embedding AI native engineering patterns into everyday delivery. Designing clean, well versioned, well documented APIs that other engineers enjoy consuming - treating developer experience and contract stability as first class concerns. Inputting into architecture and technical direction in collaboration with Principal Engineers - making considered, well reasoned decisions on service boundaries, data design, messaging patterns, consistency guarantees and performance. Championing a high quality engineering culture - test coverage, peer review, CI/CD discipline via GitHub Actions, Infrastructure as Code, secure coding, observability and performance - aligned to the Reapit Global Technology Strategy, Reapit Connect and agentic tooling. Mentoring and up levelling engineers around you through pairing, PR review, architectural guidance and practical coaching on AI assisted development. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst all the listed qualities are desirable, don't worry if you don't meet all of them; we'd still like to hear from you. A proven senior to staff level backend engineer with deep, current expertise in C# and .NET Core 8/9 - you can architect and lead design of distributed REST API microservices at scale. Authority in AWS serverless architecture - Lambda first, with strong working knowledge of API Gateway, SQS, Step Functions, EventBridge and IAM, and a track record of shipping production workloads on this stack. Deep data expertise across Aurora RDS MySQL and DynamoDB - complex schema and access pattern design, query tuning, indexing, single table vs multi table trade offs, and a pragmatic view on consistency, scaling and cost. Proven track record designing event driven systems with SQS (and adjacent AWS messaging) - idempotency, ordering, retries, dead letter handling and operational robustness. Strong API design sensibility - versioning, documentation, throttling, backwards compatibility and an obsession with the developer experience of the services you own. A strong product brain. You're comfortable operating without a traditional Product Owner - partnering with BAs on high level problems, then making sensible product trade offs, prioritising ruthlessly and owning the solution through to delivery. Strong communication skills and comfortable with ad hoc client interaction - able to join a requirement or technical solutioning session, ask the right questions, and translate outcomes into shippable work. A proven track record with Claude Code and advanced agentic workflows - you can evidence shipping real work via multi agent patterns, orchestrating sub agents, managing context, defining custom commands/skills and scaling AI assisted delivery across a team. Rigorous engineering standards - fluency with Git based workflows, trunk based development, CI/CD (ideally GitHub Actions), Infrastructure as Code (AWS CDK or Terraform), comprehensive testing (unit, integration and contract), and a genuine commitment to observability, performance and secure by default coding. Technical leadership without the title - a track record of lifting teams through pairing, mentoring, PR review and example, rather than through line management. A pragmatic, outcome oriented mindset - biased to shipping, comfortable with ambiguity, and able to make sensible calls on scope, technical debt and sequencing under time pressure. Nice to have: hands on experience with OpenSearch and/or AWS AppSync - both feature in our stack and would accelerate time to value, but neither is essential. What your impact and success looks like Within 1 month: Fully onboarded onto the Reapit stack - Reapit Connect, the relevant .NET services and AWS environments - shipped first production endpoints and / or services. Established trusted working relationships with the Director of Engineering, Principal Engineers, Business Analysts and the relevant squad. Configured Claude Code and our approved agentic tooling to our internal standards, and started running meaningful work through multi agent patterns. Built a clear, independent view of the target services, data model, database schemas, messaging topology and immediate delivery priorities - and surfaced any early risks or recommendations. Within 3 months: Owning end to end delivery of substantive services - taking from BA level problem statement through to production on Lambda, Aurora and DynamoDB, with you driving the product trade offs as well as the engineering. Recognised as a go to technical voice within the squad - inputting into architectural decisions alongside Principal Engineers, raising the quality bar on PRs, and unblocking complex backend, data and messaging problems. Meaningfully influenced our wider engineering practice - patterns you've introduced for agentic delivery, Claude Code usage, serverless design or data modelling. Shipped APIs and services that are visibly well designed, well documented and performant - other engineers find them pleasant to consume, and they hold up under production load. Left a well documented, well tested, maintainable footprint - so that whether the contract is extended or handed over, the work continues to deliver value without you in the room. What's in it for you? We operate a Flexible Working Policy and there is no expectation around in person attendance, beyond occasional ad hoc project meetings in our Solihull or London offices. You can expect an industry competitive day rate, available on request. Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
At Colt Data Centre Services this is our business. Colt Data Centre Services offers flexible and affordable colocation and IT infrastructure solutions. Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof. We operate 15 state-of-the-art data centres across Europe and APAC, offering 24/7 security and local language support. We are connected to a further 530+ third party data centres across our network and are able to offer private links into the major public cloud providers. We are at a critical turning point as we become an independently focused business and at the same time, supported with the strong backing and investment of Fidelity. We expand our footprint in Asia and Europe which enables us to invest and leverage our real estate and infrastructure to expand our current sites and open up new ones. You'll be part of a dynamic, agile , forward thinking team of individuals that are looking significantly grow the business. This is an exciting time and a new beginning for Colt DCS. Our vision: to be the most customer centric data centre provider What we're looking for Reporting to the IT Infrastructure Manager, an IT Infrastructure Specialist is responsible for the provision of technical support, deployment and design for our business critical IT Infrastructure. This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms. Delivery of 2nd/3rd line operational support for IT services Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions Supporting Business Application and Change and Delivery Teams on a pipeline of maintenance and enhancement activities Supporting Service Delivery Managers with IT Infrastructure Changes by providing technical expertise at CAB Meetings and, where required, the technical resources to implement changes Working with IT Infrastructure Architects and 3rd party specialists on the design of new solutions Planning and executing changes in accordance with policies and processes Documenting procedures, processes and high and low level designs Researching current and emerging technologies Role specific requirements Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential) Managing an Azure public cloud environment (Desirable) Implementing IT security Best Practices (Essential) Managing a VMWare vSphere/ESX environment (Essential) Networking, including Layer 2/3 switching, firewalls and Wireless networks (Desirable) Scripting and automation, including Powershell and vbscript (Desirable) Job Segment: Data Center, Change Management, Database, SQL, Technical Support, Technology, Management
29/05/2026
Full time
At Colt Data Centre Services this is our business. Colt Data Centre Services offers flexible and affordable colocation and IT infrastructure solutions. Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof. We operate 15 state-of-the-art data centres across Europe and APAC, offering 24/7 security and local language support. We are connected to a further 530+ third party data centres across our network and are able to offer private links into the major public cloud providers. We are at a critical turning point as we become an independently focused business and at the same time, supported with the strong backing and investment of Fidelity. We expand our footprint in Asia and Europe which enables us to invest and leverage our real estate and infrastructure to expand our current sites and open up new ones. You'll be part of a dynamic, agile , forward thinking team of individuals that are looking significantly grow the business. This is an exciting time and a new beginning for Colt DCS. Our vision: to be the most customer centric data centre provider What we're looking for Reporting to the IT Infrastructure Manager, an IT Infrastructure Specialist is responsible for the provision of technical support, deployment and design for our business critical IT Infrastructure. This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms. Delivery of 2nd/3rd line operational support for IT services Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions Supporting Business Application and Change and Delivery Teams on a pipeline of maintenance and enhancement activities Supporting Service Delivery Managers with IT Infrastructure Changes by providing technical expertise at CAB Meetings and, where required, the technical resources to implement changes Working with IT Infrastructure Architects and 3rd party specialists on the design of new solutions Planning and executing changes in accordance with policies and processes Documenting procedures, processes and high and low level designs Researching current and emerging technologies Role specific requirements Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential) Managing an Azure public cloud environment (Desirable) Implementing IT security Best Practices (Essential) Managing a VMWare vSphere/ESX environment (Essential) Networking, including Layer 2/3 switching, firewalls and Wireless networks (Desirable) Scripting and automation, including Powershell and vbscript (Desirable) Job Segment: Data Center, Change Management, Database, SQL, Technical Support, Technology, Management
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Credit Strategy Director page is loaded Credit Strategy Directorlocations: London Vincent Square - IVPtime type: Full timeposted on: Posted Todayjob requisition id: R08081 Your role What We Need Corpay is currently looking to hire a Credit Strategy Director within our Risk business function. This position is located in London. In the role, you will be responsible for designing, implementing, and evolving a data-driven credit and fraud risk strategy. You will drive improved approval rates, efficient credit decisioning, and balanced credit risk outcomes while supporting broader UK, Europe and AZN regionz business growth. You will report directly to the VP Risk UK, Europe & ANZ , with a direct reporting line to Phil Parry, and will work closely with cross-functional stakeholders including Sales, Product, Operations, Data Analytics, and Credit teams. What you'll be doing How We Work As a Credit Strategy Director, you will be expected to work in a hybrid environment, with a requirement to be in the office three days per week. Corpay will set you up for success by providing: • An assigned workspace in the London office • Company-issued equipment • Access to relevant systems and tools to support strategic and analytical work Key Responsibilities High-Line Pass Rate Growth (Primary Mandate) • Own the strategy to improve approval rates for very high credit lines, identifying friction points, decline drivers, and "false negatives." • Lead policy and line-assignment strategy reviews designed to deliver pass-rate uplift (targeting measurable uplift consistent with current credit strategy ambitions). • Design and implement test-and-learn strategies (champion/challenger), including segmented underwriting paths for high-line applicants. Credit Policy, Decisioning & Exception Governance • Define underwriting policies and escalation paths for high-line decisions (e.g., documentation standards, trade/financial requirements, approvals matrix, exception controls). • Build structured exception frameworks that enable revenue-protecting approvals without eroding credit quality. • Partner with Credit Operations to standardize decisioning, reduce manual handling, and improve consistency. Data, Models & Strategy Tooling • Partner with Analytics/Data Science to deliver differentiated, data-driven decision engine for complex, high-value B2B clients • Leverage bureau and alternative data sources; define requirements for new signals that improve high-line differentiation. • Establish "credit strategy performance reporting" (pass rate, approval time, loss metrics, line utilization, post-approval outcomes). Automation & Operational Enablement • Drive decisioning efficiency through workflow automation and operational tooling, reducing manual monitoring and enabling faster high-line decisions. • Collaborate with Ops/Transformation on initiatives that accelerate decisioning and strengthen controls.Cross-Functional Leadership • Act as the senior credit strategy partner to Corpay Complete Product • Align credit policy with growth goals, implementation timelines, and client experience. • Provide executive-ready insights and recommendations on strategy changes, risk trade-offs, and performance outcomes. Success Measures (KPIs) • High-line approval / pass rate uplift (overall + by segment/industry/channel) • Time-to-decision for high-line applications and line increases • Quality outcomes: delinquency/default rates, first-payment default, loss rate, bad debt, charge-offs (high-line cohorts) • Override/exception rate and exception performance tracking • Automation impact: reduction in manual touches, rework, and cycle times Qualifications and Skills • 8-12+ years in credit strategy, underwriting, risk, or portfolio management (B2B preferred; payments/AP automation/fintech a plus) • Demonstrated success improving approval rates while maintaining (or improving) portfolio performance-ideally with experience in high-limit underwriting • Strong quantitative and analytical skills (policy analytics, segmentation, cohort analysis, experimentation) • Experience partnering with data science/modelling teams and using bureau/third-party data • Proven cross-functional leadership with Product, Ops, Sales, and Compliance stakeholders Preferred Qualifications • Experience building/owning underwriting policy in a scaled decisioning environment • Familiarity with automation initiatives that improve decisioning throughput and monitoring (e.g., workflow tools, decision engines) • Exposure to fraud/identity controls that intersect credit outcomes • Experience designing governance for exceptions and escalations for large exposures Competencies • Strategic and structured problem solving; comfort balancing growth and risk • Strong stakeholder management and ability to drive change without direct authority • Bias to action with disciplined measurement and controls Benefits and Perks • 25 days per annum + 8 bank holidays • Option to buy or sell up to 5 days annually during the benefits enrollment window • Employee contribution of 3% matched with 5% from Corpay • Provided by Vitality with no excess (Corpay covers £250 excess) • Access to flexible discounts, supermarket savings, and more • Complimentary access to thousands of online courses • Volunteering days and engagement in fun company-wide contests and initiativesOur Company & Purpose Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways
29/05/2026
Full time
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Credit Strategy Director page is loaded Credit Strategy Directorlocations: London Vincent Square - IVPtime type: Full timeposted on: Posted Todayjob requisition id: R08081 Your role What We Need Corpay is currently looking to hire a Credit Strategy Director within our Risk business function. This position is located in London. In the role, you will be responsible for designing, implementing, and evolving a data-driven credit and fraud risk strategy. You will drive improved approval rates, efficient credit decisioning, and balanced credit risk outcomes while supporting broader UK, Europe and AZN regionz business growth. You will report directly to the VP Risk UK, Europe & ANZ , with a direct reporting line to Phil Parry, and will work closely with cross-functional stakeholders including Sales, Product, Operations, Data Analytics, and Credit teams. What you'll be doing How We Work As a Credit Strategy Director, you will be expected to work in a hybrid environment, with a requirement to be in the office three days per week. Corpay will set you up for success by providing: • An assigned workspace in the London office • Company-issued equipment • Access to relevant systems and tools to support strategic and analytical work Key Responsibilities High-Line Pass Rate Growth (Primary Mandate) • Own the strategy to improve approval rates for very high credit lines, identifying friction points, decline drivers, and "false negatives." • Lead policy and line-assignment strategy reviews designed to deliver pass-rate uplift (targeting measurable uplift consistent with current credit strategy ambitions). • Design and implement test-and-learn strategies (champion/challenger), including segmented underwriting paths for high-line applicants. Credit Policy, Decisioning & Exception Governance • Define underwriting policies and escalation paths for high-line decisions (e.g., documentation standards, trade/financial requirements, approvals matrix, exception controls). • Build structured exception frameworks that enable revenue-protecting approvals without eroding credit quality. • Partner with Credit Operations to standardize decisioning, reduce manual handling, and improve consistency. Data, Models & Strategy Tooling • Partner with Analytics/Data Science to deliver differentiated, data-driven decision engine for complex, high-value B2B clients • Leverage bureau and alternative data sources; define requirements for new signals that improve high-line differentiation. • Establish "credit strategy performance reporting" (pass rate, approval time, loss metrics, line utilization, post-approval outcomes). Automation & Operational Enablement • Drive decisioning efficiency through workflow automation and operational tooling, reducing manual monitoring and enabling faster high-line decisions. • Collaborate with Ops/Transformation on initiatives that accelerate decisioning and strengthen controls.Cross-Functional Leadership • Act as the senior credit strategy partner to Corpay Complete Product • Align credit policy with growth goals, implementation timelines, and client experience. • Provide executive-ready insights and recommendations on strategy changes, risk trade-offs, and performance outcomes. Success Measures (KPIs) • High-line approval / pass rate uplift (overall + by segment/industry/channel) • Time-to-decision for high-line applications and line increases • Quality outcomes: delinquency/default rates, first-payment default, loss rate, bad debt, charge-offs (high-line cohorts) • Override/exception rate and exception performance tracking • Automation impact: reduction in manual touches, rework, and cycle times Qualifications and Skills • 8-12+ years in credit strategy, underwriting, risk, or portfolio management (B2B preferred; payments/AP automation/fintech a plus) • Demonstrated success improving approval rates while maintaining (or improving) portfolio performance-ideally with experience in high-limit underwriting • Strong quantitative and analytical skills (policy analytics, segmentation, cohort analysis, experimentation) • Experience partnering with data science/modelling teams and using bureau/third-party data • Proven cross-functional leadership with Product, Ops, Sales, and Compliance stakeholders Preferred Qualifications • Experience building/owning underwriting policy in a scaled decisioning environment • Familiarity with automation initiatives that improve decisioning throughput and monitoring (e.g., workflow tools, decision engines) • Exposure to fraud/identity controls that intersect credit outcomes • Experience designing governance for exceptions and escalations for large exposures Competencies • Strategic and structured problem solving; comfort balancing growth and risk • Strong stakeholder management and ability to drive change without direct authority • Bias to action with disciplined measurement and controls Benefits and Perks • 25 days per annum + 8 bank holidays • Option to buy or sell up to 5 days annually during the benefits enrollment window • Employee contribution of 3% matched with 5% from Corpay • Provided by Vitality with no excess (Corpay covers £250 excess) • Access to flexible discounts, supermarket savings, and more • Complimentary access to thousands of online courses • Volunteering days and engagement in fun company-wide contests and initiativesOur Company & Purpose Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Tuesday 28 April 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head of Business Intelligence Role Overview: We are seeking a visionary, delivery focused Head of Business Intelligence to define and lead the transformation of reporting, dashboards, and self service analytics across the JD Group. Reporting to the Group Director of Data & AI, this role is central to creating a scalable, secure, and modern BI estate that accelerates data driven decision making and supports JD ' s ongoing digital and AI enabled transformation. You will lead a BI function of 15+ within the wider Data & AI organisation, shaping the strategic direction, capability, standards, and operational excellence of BI across the group. You will ensure JD delivers consistent, high quality dashboards and reporting, while empowering teams across the business with intuitive, governed self service analytics. Working closely with Data Engineering, Architecture, and Data Science, you will be responsible for ensuring data within our Google Cloud Platform (GCP) environment is surfaced in accessible, performant, and trusted ways. You will play a key role in developing and evolving a modern data ecosystem that enhances decision making and supports JD ' s global growth. Responsibilities: Strategic Leadership: Define and deliver JD's BI strategy, including a clear roadmap for modernisation, standardisation, and consolidation of existing BI solutions Lead the unification of JD's BI estate (e.g., Power BI, Looker, ThoughtSpot, Oracle BI) into a single enterprise platform aligned to stakeholder needs and long term strategy Establish BI architecture principles, including semantic layers, shared datasets, reporting standards, and self service frameworks Act as a senior leader in cross functional forums, influencing strategy and decision making using actionable insight and BI best practice Leadership & Stakeholder Management: Lead, mentor, and develop a high performing team of BI professionals, setting clear expectations and fostering a culture of excellence, collaboration, and continuous improvement Establish clear progression pathways, focused skill development, and a culture of innovation and accountability Build trusted relationships with senior business leaders, acting as a strategic partner to help teams utilise data effectively and make informed decisions Own team capacity planning, workload management, and prioritisation to ensure efficient delivery against business demand Champion BI capability uplift across the organisation, enabling teams to adopt self service analytics confidently and responsibly Reporting & Analytics Delivery Oversee the design, development, and optimisation of dashboards, reporting pipelines, and BI products, ensuring they are accurate, performant, and aligned to business needs Ensure BI solutions meet enterprise standards for reliability, scalability, and user experience while championing best practice in data visualisation and storytelling Own the lifecycle of BI products, from discovery through delivery to continuous improvement, ensuring ongoing value and adoption Lead quality assurance processes to guarantee data accuracy, consistency, and trustworthiness across all BI outputs Data Governance & Best Practice Partner with Data Engineering, Data Governance, and Data Science to ensure BI consumption layers are built on robust, governed, well modelled data assets Drive adoption of standardised semantic models, shared datasets, and governed self service analytics frameworks across the organisation Define and maintain BI standards, documentation, and policies to ensure consistency, compliance, and long term maintainability Ensure data quality issues impacting BI products are proactively identified, monitored, and addressed through appropriate governance processes Role Objectives & KPIs Deliver a unified, modern BI platform and reduce duplication across the BI estate Increase adoption of governed self service analytics across the organisation Improve the accuracy, trust, and performance of all dashboards and BI products Strengthen BI capability through team development, standards, and best practice frameworks Ensure BI outputs are built on well modelled, high quality, governed data assets Improved productivity and engagement across Business Intelligence teams Build strong senior level relationships to ensure BI consistently informs strategic decision making Skills and Experience: Significant senior level experience in Business Intelligence leadership roles (Head, Director, or equivalent) within fast paced, complex organisations At least five years' experience managing and developing high performing BI teams Deep expertise in modern BI tools, particularly Power BI and Looker; experience with LookML is advantageous Strong working knowledge of SQL, Python, and Google Analytics Solid understanding of data modelling, semantic layers, metadata management, and analytics architecture Demonstrable experience migrating BI platforms or consolidating BI estates with minimal business disruption and strong stakeholder engagement Proven ability to coach and mentor technical teams, raising capability and embedding high delivery standards Skilled at simplifying complexity and embedding standards that balance technical rigour with business value and cost Familiarity with AI enabled analytics and natural language query tooling to broaden self service accessibility enabling less technically trained Business teams to make data driven decisions at apeed Effective communicator who can influence and engage senior stakeholders across business and technology domains who can provide authoritative guidance Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Demonstrated ability to learn and adopt new technologies, especially emerging AI capabilities Strong leadership and people development skills to develop a growing team of business intelligence professionals and foster the adoption of data driven decision making across the business We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
29/05/2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Tuesday 28 April 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head of Business Intelligence Role Overview: We are seeking a visionary, delivery focused Head of Business Intelligence to define and lead the transformation of reporting, dashboards, and self service analytics across the JD Group. Reporting to the Group Director of Data & AI, this role is central to creating a scalable, secure, and modern BI estate that accelerates data driven decision making and supports JD ' s ongoing digital and AI enabled transformation. You will lead a BI function of 15+ within the wider Data & AI organisation, shaping the strategic direction, capability, standards, and operational excellence of BI across the group. You will ensure JD delivers consistent, high quality dashboards and reporting, while empowering teams across the business with intuitive, governed self service analytics. Working closely with Data Engineering, Architecture, and Data Science, you will be responsible for ensuring data within our Google Cloud Platform (GCP) environment is surfaced in accessible, performant, and trusted ways. You will play a key role in developing and evolving a modern data ecosystem that enhances decision making and supports JD ' s global growth. Responsibilities: Strategic Leadership: Define and deliver JD's BI strategy, including a clear roadmap for modernisation, standardisation, and consolidation of existing BI solutions Lead the unification of JD's BI estate (e.g., Power BI, Looker, ThoughtSpot, Oracle BI) into a single enterprise platform aligned to stakeholder needs and long term strategy Establish BI architecture principles, including semantic layers, shared datasets, reporting standards, and self service frameworks Act as a senior leader in cross functional forums, influencing strategy and decision making using actionable insight and BI best practice Leadership & Stakeholder Management: Lead, mentor, and develop a high performing team of BI professionals, setting clear expectations and fostering a culture of excellence, collaboration, and continuous improvement Establish clear progression pathways, focused skill development, and a culture of innovation and accountability Build trusted relationships with senior business leaders, acting as a strategic partner to help teams utilise data effectively and make informed decisions Own team capacity planning, workload management, and prioritisation to ensure efficient delivery against business demand Champion BI capability uplift across the organisation, enabling teams to adopt self service analytics confidently and responsibly Reporting & Analytics Delivery Oversee the design, development, and optimisation of dashboards, reporting pipelines, and BI products, ensuring they are accurate, performant, and aligned to business needs Ensure BI solutions meet enterprise standards for reliability, scalability, and user experience while championing best practice in data visualisation and storytelling Own the lifecycle of BI products, from discovery through delivery to continuous improvement, ensuring ongoing value and adoption Lead quality assurance processes to guarantee data accuracy, consistency, and trustworthiness across all BI outputs Data Governance & Best Practice Partner with Data Engineering, Data Governance, and Data Science to ensure BI consumption layers are built on robust, governed, well modelled data assets Drive adoption of standardised semantic models, shared datasets, and governed self service analytics frameworks across the organisation Define and maintain BI standards, documentation, and policies to ensure consistency, compliance, and long term maintainability Ensure data quality issues impacting BI products are proactively identified, monitored, and addressed through appropriate governance processes Role Objectives & KPIs Deliver a unified, modern BI platform and reduce duplication across the BI estate Increase adoption of governed self service analytics across the organisation Improve the accuracy, trust, and performance of all dashboards and BI products Strengthen BI capability through team development, standards, and best practice frameworks Ensure BI outputs are built on well modelled, high quality, governed data assets Improved productivity and engagement across Business Intelligence teams Build strong senior level relationships to ensure BI consistently informs strategic decision making Skills and Experience: Significant senior level experience in Business Intelligence leadership roles (Head, Director, or equivalent) within fast paced, complex organisations At least five years' experience managing and developing high performing BI teams Deep expertise in modern BI tools, particularly Power BI and Looker; experience with LookML is advantageous Strong working knowledge of SQL, Python, and Google Analytics Solid understanding of data modelling, semantic layers, metadata management, and analytics architecture Demonstrable experience migrating BI platforms or consolidating BI estates with minimal business disruption and strong stakeholder engagement Proven ability to coach and mentor technical teams, raising capability and embedding high delivery standards Skilled at simplifying complexity and embedding standards that balance technical rigour with business value and cost Familiarity with AI enabled analytics and natural language query tooling to broaden self service accessibility enabling less technically trained Business teams to make data driven decisions at apeed Effective communicator who can influence and engage senior stakeholders across business and technology domains who can provide authoritative guidance Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Demonstrated ability to learn and adopt new technologies, especially emerging AI capabilities Strong leadership and people development skills to develop a growing team of business intelligence professionals and foster the adoption of data driven decision making across the business We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Business Development Director to drive growth of our fee-for-service business , close complex deals, and help to mentor a team of junior BD professionals. We are seeking a highly experienced Key Responsibilities Own the business development strategy for the territory, targeting high-value clients and focusing on the sales of fee for service solutions but also closing complex, multi-service deals. Manage a number of the more significant accounts in the territory and identify opportunities for future growth. Entrepreneurial, strategic thinker, capable of operating in a consultative and highly competitive sales environment. Knowledge of the Nordic Territory is essential business development or sales within the contract research (highly preferred) / life sciences sector, with a proven record of closing complex high-value deals and nurturing high potential accounts 5+ years of experience in Strong understanding of drug discovery pathways and client requirements. Proven ability to identify opportunities, assess value, and develop tailored sales strategies.Superior communication, presentation, and negotiation skills. Analytical mindset with the ability to interpret data, develop persuasive proposals, and support strategic decision-making. Have the opportunity to mentor junior team members and develop people management skills.
29/05/2026
Full time
Business Development Director to drive growth of our fee-for-service business , close complex deals, and help to mentor a team of junior BD professionals. We are seeking a highly experienced Key Responsibilities Own the business development strategy for the territory, targeting high-value clients and focusing on the sales of fee for service solutions but also closing complex, multi-service deals. Manage a number of the more significant accounts in the territory and identify opportunities for future growth. Entrepreneurial, strategic thinker, capable of operating in a consultative and highly competitive sales environment. Knowledge of the Nordic Territory is essential business development or sales within the contract research (highly preferred) / life sciences sector, with a proven record of closing complex high-value deals and nurturing high potential accounts 5+ years of experience in Strong understanding of drug discovery pathways and client requirements. Proven ability to identify opportunities, assess value, and develop tailored sales strategies.Superior communication, presentation, and negotiation skills. Analytical mindset with the ability to interpret data, develop persuasive proposals, and support strategic decision-making. Have the opportunity to mentor junior team members and develop people management skills.
About Meridial Meridial is a Focused Research Organisation (FRO) with a mission to bring connectomics into the living brain. We are building a platform for longitudinal, synapse-resolution mapping of functional neural circuitry in preclinical models. Our aim is to deploy this platform for translational projects and improve drug development outcomes for disorders of the Central Nervous System. Meridial is a new not-for-profit FRO in the Convergent Research Ecosystem, powered by the Advanced Research and Invention Agency (ARIA). About the role Meridial is seeking an entrepreneurial Software Engineer to take ownership of the software systems at the heart of our multi-photon microscopy platform. This is a broad hands on role spanning hardware control, data acquisition, user interfaces, and analysis pipelines. You will work at the intersection of software and science, collaborating closely with FPGA engineers, experimental neuroscientists, and a growing data team. The near-term priority is maintaining, debugging, and extending our existing MATLAB-based microscope control software. Immediate goals include adding new experimental functionality, improving data handling, and developing real time analysis modules. You will need to learn the workings of a legacy system quickly, including by working with external contractors, and deploy solutions with an eye toward future fundamental improvements. Longer term, you will help define and drive the architectural evolution of the software stack, potentially including migration from MATLAB toward open source systems. As the company grows, there will also be opportunities to contribute to data architecture, offline scientific analysis pipelines, and web portals. This role will report to the Director of Engineering and work closely with experimentalists, with clear scope to grow into technical leadership of the software function. Key Responsibilities Own and evolve the microscope software stack, from low-level hardware control to user interfaces and real-time analysis layers Maintain, debug, and extend the existing MATLAB codebase as the near-term priority, keeping experimental workflows unblocked Develop and maintain new interfaces for data acquisition, instrument control, and synchronisation across complex instrument subsystems Collaborate with FPGA engineering to define and implement software control and acquisition architectures Work across software and mechatronics boundaries - stages, robotic platforms, motion control, inverse kinematics, and collision avoidance Build and evolve real-time and offline image analysis pipelines supporting the full experimental workflow Work with the team to translate scientific requirements into robust software systems Contribute to longer-term architectural evolution - modularising the stack, defining APIs, and evaluating migration pathways toward more scalable and maintainable systems Required Qualifications Strong background in software engineering for hardware-integrated or instrumentation systems Experience with Python for data analysis and pipeline development Experience designing modular software architectures: layered systems, clean APIs, separation of concerns Experience interfacing software with hardware: data acquisition, control systems, synchronisation Ability to work across abstraction layers, from low-level control to higher-level application logic Strong debugging and problem-solving skills across software, hardware, and system-level interactions Preferred Qualifications Degree in Computer Science, Software Engineering or related field Genuine scientific curiosity - an interest in neuroscience, imaging, or the underlying biology is a real advantage Experience with scientific instrumentation, microscopy, or imaging systems Proficiency in systems level programming - Rust, C, or C++ - with a focus on performance, reliability, and maintainability Exposure to large-scale or longitudinal data processing (e.g. volumetric or time-series datasets) Experience refactoring or migrating software into modern architectures Familiarity with motion control, robotics, or kinematic systems Experience working with or alongside FPGA-based systems Physical Demands Fine motor skills for operating computers and lab/instrumentation tools Position Type / Schedule Full-time, 40 hours/week Lab location based in London or Cambridge - ability to travel to both preferred Work arrangement: Hybrid with expected regular onsite presence Additional Information Application materials: CV/resume + cover letter + 2 references For exceptional candidates, we will consider sponsoring visas and supporting relocation Compensation: competitive salary commensurate with experience Generous Benefits will be communicated in interviews £85,000 - £100,000 a year We are an Equal Employment Opportunity employer and do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by applicable law or company policy. We strive for a diverse, healthy and safe workplace and strictly prohibit harassment of any kind.
29/05/2026
Full time
About Meridial Meridial is a Focused Research Organisation (FRO) with a mission to bring connectomics into the living brain. We are building a platform for longitudinal, synapse-resolution mapping of functional neural circuitry in preclinical models. Our aim is to deploy this platform for translational projects and improve drug development outcomes for disorders of the Central Nervous System. Meridial is a new not-for-profit FRO in the Convergent Research Ecosystem, powered by the Advanced Research and Invention Agency (ARIA). About the role Meridial is seeking an entrepreneurial Software Engineer to take ownership of the software systems at the heart of our multi-photon microscopy platform. This is a broad hands on role spanning hardware control, data acquisition, user interfaces, and analysis pipelines. You will work at the intersection of software and science, collaborating closely with FPGA engineers, experimental neuroscientists, and a growing data team. The near-term priority is maintaining, debugging, and extending our existing MATLAB-based microscope control software. Immediate goals include adding new experimental functionality, improving data handling, and developing real time analysis modules. You will need to learn the workings of a legacy system quickly, including by working with external contractors, and deploy solutions with an eye toward future fundamental improvements. Longer term, you will help define and drive the architectural evolution of the software stack, potentially including migration from MATLAB toward open source systems. As the company grows, there will also be opportunities to contribute to data architecture, offline scientific analysis pipelines, and web portals. This role will report to the Director of Engineering and work closely with experimentalists, with clear scope to grow into technical leadership of the software function. Key Responsibilities Own and evolve the microscope software stack, from low-level hardware control to user interfaces and real-time analysis layers Maintain, debug, and extend the existing MATLAB codebase as the near-term priority, keeping experimental workflows unblocked Develop and maintain new interfaces for data acquisition, instrument control, and synchronisation across complex instrument subsystems Collaborate with FPGA engineering to define and implement software control and acquisition architectures Work across software and mechatronics boundaries - stages, robotic platforms, motion control, inverse kinematics, and collision avoidance Build and evolve real-time and offline image analysis pipelines supporting the full experimental workflow Work with the team to translate scientific requirements into robust software systems Contribute to longer-term architectural evolution - modularising the stack, defining APIs, and evaluating migration pathways toward more scalable and maintainable systems Required Qualifications Strong background in software engineering for hardware-integrated or instrumentation systems Experience with Python for data analysis and pipeline development Experience designing modular software architectures: layered systems, clean APIs, separation of concerns Experience interfacing software with hardware: data acquisition, control systems, synchronisation Ability to work across abstraction layers, from low-level control to higher-level application logic Strong debugging and problem-solving skills across software, hardware, and system-level interactions Preferred Qualifications Degree in Computer Science, Software Engineering or related field Genuine scientific curiosity - an interest in neuroscience, imaging, or the underlying biology is a real advantage Experience with scientific instrumentation, microscopy, or imaging systems Proficiency in systems level programming - Rust, C, or C++ - with a focus on performance, reliability, and maintainability Exposure to large-scale or longitudinal data processing (e.g. volumetric or time-series datasets) Experience refactoring or migrating software into modern architectures Familiarity with motion control, robotics, or kinematic systems Experience working with or alongside FPGA-based systems Physical Demands Fine motor skills for operating computers and lab/instrumentation tools Position Type / Schedule Full-time, 40 hours/week Lab location based in London or Cambridge - ability to travel to both preferred Work arrangement: Hybrid with expected regular onsite presence Additional Information Application materials: CV/resume + cover letter + 2 references For exceptional candidates, we will consider sponsoring visas and supporting relocation Compensation: competitive salary commensurate with experience Generous Benefits will be communicated in interviews £85,000 - £100,000 a year We are an Equal Employment Opportunity employer and do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by applicable law or company policy. We strive for a diverse, healthy and safe workplace and strictly prohibit harassment of any kind.