Senior Service Delivery Manager - 24/7 Ops & Performance

A leading technology services provider is seeking a Service Delivery Manager to work closely with Manchester Airport Group. This role is essential in driving service excellence and requires proven experience in operational delivery and service performance. Candidates must be adaptable, proactive, and able to develop high performing teams. Responsibilities include ensuring compliance with inventory management and managing major IT incidents. This is a pivotal role for fostering continuous improvement in a dynamic environment.