The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM'S Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel. My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory. This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company's market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events. JOB DESCRIPTION: This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area. We are looking for someone with an overall passion for travel and acts as a positive brand ambassador. AREA COVERING - SOUTH UK Main Duties and Responsibilities Represent the company on the road, nurturing travel agent relationships Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action Feed market intelligence back into the business Develop & maintain in-depth understanding of industry and key trends Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners Work with our Travel Experts team to improve agent communication, service & resolve booking issues Engage in close working relationships with key suppliers, to further encourage supplier investment with partners Negotiate favourable commercial terms with national accounts EXPERIENCE REQUIRED: Minimum of two years' experience in a field-based role within the travel industry (ideally with a tour operator) Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board Possess extensive existing relationships with travel agents in South territory Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms Possess a 'can-do' attitude and represent the brand to the highest level in the UK and abroad Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required Be confident utilising social media channels to promote yourself and the company Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors) Show confidence and ease when dealing with senior figures within the company and the wider industry THE PACKAGE: This offers a fantastic base salary plus car allowance, bonus and incentives We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer: Discounts on Travel and Holidays 25 Days Holiday plus UK Bank Holidays Company Car Work laptop and Phone Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. Fresh Fruit in the offices INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)
04/04/2026
Full time
CALLING ALL TRAVEL AGENCY SALES MANAGERS/BDM'S Leading luxury Travel Company are looking for an experienced Agency Sales Manager/Business Development Manager who is passionate about all things travel. My client is a highly reputable, luxury tour operator and they are currently looking to recruit an experienced Business Development Manager to help develop and grow their presence within the travel agency community of the South Territory. This is an excellent opportunity to work for a well-established, luxury tour operator. As Business Development Manager you will be responsible for growing the company's market share, looking after dedicated accounts, creating new/nurturing existing business relationships, promoting a positive image to all UK Travel Agents, and representing the brand and industry events. JOB DESCRIPTION: This role would suit someone who is sales driven, thrives on seeking out new business opportunities and is looking for the next step in an already successful career in this area. We are looking for someone with an overall passion for travel and acts as a positive brand ambassador. AREA COVERING - SOUTH UK Main Duties and Responsibilities Represent the company on the road, nurturing travel agent relationships Review & analyse sales figures to identify trends and changes in performance levels in order to take necessary action Feed market intelligence back into the business Develop & maintain in-depth understanding of industry and key trends Plan and host training events, road shows and overseas educational/familiarisation trips for key groups of travel industry partners Work with our Travel Experts team to improve agent communication, service & resolve booking issues Engage in close working relationships with key suppliers, to further encourage supplier investment with partners Negotiate favourable commercial terms with national accounts EXPERIENCE REQUIRED: Minimum of two years' experience in a field-based role within the travel industry (ideally with a tour operator) Be able to demonstrate a proven successful record in travel account management, giving examples of how new business partners have been brought on board Possess extensive existing relationships with travel agents in South territory Experienced and confident in dealing with national accounts in your territory and negotiating commercial terms Possess a 'can-do' attitude and represent the brand to the highest level in the UK and abroad Be well-organised with the ability to forward plan on sales calls, meetings, joint marketing activity, events, and training Must be flexible and prepared to travel extensively throughout the South territory as defined above in line with current and potential business) working extra hours including some weekends and evenings when required Be confident utilising social media channels to promote yourself and the company Have the ability to quickly build and foster good internal relationships to gain greater support around you when out of the office Display strong communication and presentation skills at all levels (from home workers to travel agent teams and business owners and Directors) Show confidence and ease when dealing with senior figures within the company and the wider industry THE PACKAGE: This offers a fantastic base salary plus car allowance, bonus and incentives We are a friendly bunch, we listen to our staff, treat everyone fairly, celebrate long service and loyalty, are flexible, fun, and sociable to create the best environment we can for our employees to flourish. We offer: Discounts on Travel and Holidays 25 Days Holiday plus UK Bank Holidays Company Car Work laptop and Phone Standard Life Pension - 3% Employer Contribution, 5% Employee Social Events: Summer Party, Christmas Party, Quiz nights and other socials. Fresh Fruit in the offices INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)
Senior ITSM Architect Must have an Active DV Clearance 4 Day Weeks available An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
Senior ITSM Architect Must have an Active DV Clearance 4 Day Weeks available An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery across complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions across cloud, on premises, and hybrid environments. You will produce clear design documentation and ensure solutions align with service management processes and security requirements. You will collaborate with delivery teams to improve service efficiency, resilience, and automation. The role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server, PKI , and certificate management. Scripting and development knowledge including SQL, PowerShell, JavaScript, REST APIs, C#, Power BI , and reporting tools. Use your expertise to shape enterprise service management capability as a Senior ITSM Architect . To apply, please send your CV by pressing the apply button.
VMware Architect Must have an Active DV Clearance Join a leading Defence and National Security programme as a VMware Architect , where you'll guide the technical strategy and delivery of secure, large-scale infrastructure services. This is a high-impact role for a collaborative leader who thrives on driving innovation and delivering mission-critical solutions in complex, secure environments. About the Role - VMware Architect As a VMware Architect , you'll lead the design and technical delivery of core infrastructure components from conception through to live service. You'll collaborate across architecture, engineering, and service teams to ensure cohesive delivery aligned to strategic goals. Responsibilities include defining and governing solution architectures, maintaining design integrity, and ensuring alignment to customer and security requirements. You'll play a central role in shaping roadmaps and driving efficiency across multiple technical workstreams within an Agile delivery framework. What We're Looking For - VMware Architect Proven experience designing and delivering secure, large-scale IaaS, PaaS, and workplace environments . Deep expertise in VMware technologies including vCenter, vCloud Foundation, vCloud Director, Horizon, and App Volumes . Strong understanding of architecture governance and delivery assurance. Excellent problem-solving skills with the ability to lead collaborative design sessions and present complex ideas clearly. Experience working within Agile delivery models and large transformation programmes. Must hold DV clearance and be a sole UK national , with prior experience in highly secure environments. Lead the transformation of critical infrastructure and help define the future of secure digital services as a VMware Architect . To apply, please send your CV by pressing the apply button.
04/04/2026
Contractor
VMware Architect Must have an Active DV Clearance Join a leading Defence and National Security programme as a VMware Architect , where you'll guide the technical strategy and delivery of secure, large-scale infrastructure services. This is a high-impact role for a collaborative leader who thrives on driving innovation and delivering mission-critical solutions in complex, secure environments. About the Role - VMware Architect As a VMware Architect , you'll lead the design and technical delivery of core infrastructure components from conception through to live service. You'll collaborate across architecture, engineering, and service teams to ensure cohesive delivery aligned to strategic goals. Responsibilities include defining and governing solution architectures, maintaining design integrity, and ensuring alignment to customer and security requirements. You'll play a central role in shaping roadmaps and driving efficiency across multiple technical workstreams within an Agile delivery framework. What We're Looking For - VMware Architect Proven experience designing and delivering secure, large-scale IaaS, PaaS, and workplace environments . Deep expertise in VMware technologies including vCenter, vCloud Foundation, vCloud Director, Horizon, and App Volumes . Strong understanding of architecture governance and delivery assurance. Excellent problem-solving skills with the ability to lead collaborative design sessions and present complex ideas clearly. Experience working within Agile delivery models and large transformation programmes. Must hold DV clearance and be a sole UK national , with prior experience in highly secure environments. Lead the transformation of critical infrastructure and help define the future of secure digital services as a VMware Architect . To apply, please send your CV by pressing the apply button.
Payroll Oracle Implementation Manager Salary: £65,000 £75,000 Contract: 6-Month Secondment Location: Remote with ad hoc to London We are working on behalf of our client to recruit a Payroll Oracle Implementation Manager on a fixed-term basis. This is a project-focused role responsible for supporting the implementation of an Oracle Cloud payroll solution as part of a wider HR and Payroll transformation programme. Working alongside internal teams, implementation partners and stakeholders, the successful candidate will help deliver the end-to-end implementation of the payroll system and ensure the solution meets operational and statutory requirements. The role sits within a wider programme team and will report into the Payroll Strategic Director. Occasional travel to London will be required for meetings, with expenses covered. Key responsibilities will include: Supporting the end-to-end implementation of the Oracle Cloud payroll solution Participating in discovery and design workshops with stakeholders and partners Translating payroll requirements into system configurations Overseeing system setup and supporting integration with related systems Coordinating User Acceptance Testing, including test scripts and issue resolution Supporting parallel payroll runs prior to system go-live Overseeing data cleansing and payroll data migration activities Assisting with the development and delivery of the cutover plan Supporting teams during the post-implementation hypercare period Maintaining project documentation including risk and issue logs Liaising with business users, IT teams, partners and senior stakeholders Supporting training and documentation for new systems and processes James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
04/04/2026
Seasonal
Payroll Oracle Implementation Manager Salary: £65,000 £75,000 Contract: 6-Month Secondment Location: Remote with ad hoc to London We are working on behalf of our client to recruit a Payroll Oracle Implementation Manager on a fixed-term basis. This is a project-focused role responsible for supporting the implementation of an Oracle Cloud payroll solution as part of a wider HR and Payroll transformation programme. Working alongside internal teams, implementation partners and stakeholders, the successful candidate will help deliver the end-to-end implementation of the payroll system and ensure the solution meets operational and statutory requirements. The role sits within a wider programme team and will report into the Payroll Strategic Director. Occasional travel to London will be required for meetings, with expenses covered. Key responsibilities will include: Supporting the end-to-end implementation of the Oracle Cloud payroll solution Participating in discovery and design workshops with stakeholders and partners Translating payroll requirements into system configurations Overseeing system setup and supporting integration with related systems Coordinating User Acceptance Testing, including test scripts and issue resolution Supporting parallel payroll runs prior to system go-live Overseeing data cleansing and payroll data migration activities Assisting with the development and delivery of the cutover plan Supporting teams during the post-implementation hypercare period Maintaining project documentation including risk and issue logs Liaising with business users, IT teams, partners and senior stakeholders Supporting training and documentation for new systems and processes James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
04/04/2026
Full time
IT Support Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms Main duties and responsibilities: Providing excellent IT support and day-to-day maintenance of systems to the client base Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM Work with Microsoft Office 365 and show a good understanding of Windows operating systems Assist with General Software installation and network management Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software. Providing user's support within the company for local and remote workers The following skills and experience will be beneficial for this role: IT documentation control, CISCO Meraki cloud Windows Server Creating BI reports from company IT systems Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Completed a minimum HNC/HND or Degree Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Flexible start and finish times Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
04/04/2026
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Principal Consultant - Digital Transformation & ChangeLocation: Birmingham Are you a relationship-driven consultant who loves turning warm leads into lasting partnerships? Join Reed Professional Services (RPS) and play a pivotal role in driving digital transformation and change for leading organisations. This is your chance to combine strategic business development with hands-on account management, leveraging warm introductions and existing networks to create real impact. What You'll Do Engage Through Warm Channels: Use Reed's network and Services Procurement business to connect with clients. Manage & Grow Accounts: Build strong relationships with existing customers and identify new opportunities. Account Mapping & Networking: Understand client structures and connect with key stakeholders. Qualify & Scope Consultancy Work: Lead discovery conversations to define client needs. Design Tailored Solutions: Collaborate with Delivery and Technical Directors to create impactful proposals. Close Deals & Ensure Smooth Handover: Drive opportunities from pitch to contract, then transition to delivery. Act as an Escalation Point: Support projects and uncover further business opportunities. Multi-Client Focus: Manage multiple accounts and relationships across sectors. What We're Looking For Proven experience in consultative sales and account management. Background in digital transformation, IT, or change. Success in business development and relationship management. Ability to engage senior stakeholders, including C-suite. Strong communication, resilience, and integrity. Familiarity with CRM systems and structured sales processes. Why Join Us? Be part of a leading consultancy driving digital change. Enjoy a collaborative culture, flexible working, and clear career progression. Competitive salary, bonus, and benefits package. Commitment to diversity, inclusion, and sustainability. Ready to lead transformation?Apply now and help shape the future of digital change with RPS.
04/04/2026
Full time
Principal Consultant - Digital Transformation & ChangeLocation: Birmingham Are you a relationship-driven consultant who loves turning warm leads into lasting partnerships? Join Reed Professional Services (RPS) and play a pivotal role in driving digital transformation and change for leading organisations. This is your chance to combine strategic business development with hands-on account management, leveraging warm introductions and existing networks to create real impact. What You'll Do Engage Through Warm Channels: Use Reed's network and Services Procurement business to connect with clients. Manage & Grow Accounts: Build strong relationships with existing customers and identify new opportunities. Account Mapping & Networking: Understand client structures and connect with key stakeholders. Qualify & Scope Consultancy Work: Lead discovery conversations to define client needs. Design Tailored Solutions: Collaborate with Delivery and Technical Directors to create impactful proposals. Close Deals & Ensure Smooth Handover: Drive opportunities from pitch to contract, then transition to delivery. Act as an Escalation Point: Support projects and uncover further business opportunities. Multi-Client Focus: Manage multiple accounts and relationships across sectors. What We're Looking For Proven experience in consultative sales and account management. Background in digital transformation, IT, or change. Success in business development and relationship management. Ability to engage senior stakeholders, including C-suite. Strong communication, resilience, and integrity. Familiarity with CRM systems and structured sales processes. Why Join Us? Be part of a leading consultancy driving digital change. Enjoy a collaborative culture, flexible working, and clear career progression. Competitive salary, bonus, and benefits package. Commitment to diversity, inclusion, and sustainability. Ready to lead transformation?Apply now and help shape the future of digital change with RPS.
IT Support Technician (1st/2nd Line) - Peterborough - 27/30k + benefits ALH Recruitment are looking to recruit a 1st/2nd Line Support Technician for our client based in Peterborough who continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st/2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating/managing Users/Groups in Active Directory. Creating/managing Users/Groups in Azure AD/Microsoft Entra. Experience with Windows Desktop (7-11) and Server (2012R2 - 2022) Operating Systems. Exchange Online/Microsoft Exchange/Microsoft 365 - SharePoint Online/OneDrive. Backup and DR Solutions e.g. Acronis, Veeam, Windows Servers, etc. Experience with Microsoft Hyper-V. You will also have experience working as part of an existing Support Team using a Ticket System and Remote Support tools. Advantageous: Experience with Linux and macOS and IP Telephone Systems. Knowledge of basic broadband and network troubleshooting. If you feel you have the skills and experience to step into this exciting 1st/2nd Line Technical Support role, please apply below:
03/04/2026
Full time
IT Support Technician (1st/2nd Line) - Peterborough - 27/30k + benefits ALH Recruitment are looking to recruit a 1st/2nd Line Support Technician for our client based in Peterborough who continue to lead their market. This role would suit somebody who is looking to develop in their career starting at 1st/2nd Line to hopefully progress and develop technically. Support Engineer: You will ideally have experience of the following: Creating/managing Users/Groups in Active Directory. Creating/managing Users/Groups in Azure AD/Microsoft Entra. Experience with Windows Desktop (7-11) and Server (2012R2 - 2022) Operating Systems. Exchange Online/Microsoft Exchange/Microsoft 365 - SharePoint Online/OneDrive. Backup and DR Solutions e.g. Acronis, Veeam, Windows Servers, etc. Experience with Microsoft Hyper-V. You will also have experience working as part of an existing Support Team using a Ticket System and Remote Support tools. Advantageous: Experience with Linux and macOS and IP Telephone Systems. Knowledge of basic broadband and network troubleshooting. If you feel you have the skills and experience to step into this exciting 1st/2nd Line Technical Support role, please apply below:
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
03/04/2026
Full time
2nd Line Support Engineer Harrogate Offering £33,000 £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer - Role The successful candidate will be responsible for providing reliable and efficient technical support to a varied client base, ensuring service levels are maintained and Service Level Agreements are consistently achieved. Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. Deploying software and managing updates using SCCM. Supporting Windows Server environments, including HP ProLiant server infrastructure. Monitoring systems using PRTG and investigating alerts as required. Configuring and maintaining network devices such as switches, routers and firewalls. Reviewing system logs and network activity to identify potential issues. Producing clear and accurate technical documentation. Maintaining a high standard of customer service when liaising with users at all levels. 2nd Line Support Engineer - Candidate Requirements Proven experience in a 2nd Line technical support role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops, laptops, servers and associated peripherals. Clear and professional communication skills. Ability to manage and prioritise multiple support requests effectively. A full UK driving licence is required, as the role will involve travel to client sites across Yorkshire. The 2nd Line Support Engineer is offering £33,000 £38,000 basic salary plus great benefits for the successful candidate. Benefits include 25 days + statutory bank holidays, and investment in training and professional certifications, with allocated time during the working week for study. All successful candidates will be contacted within 5 days of application for the position of 2nd Line Support Engineer. This position is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
03/04/2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
The role of Business Development Director in the transport & distribution industry requires a strategic thinker to drive business growth and expand client relationships. Based in Oxford, this position focuses on leveraging expertise in logistics to identify opportunities and deliver sustainable results. Client Details This opportunity is with a leading organisation within the transport & distribution industry. The company is a well-established, medium-sized organisation known for its focus on innovation and operational excellence in logistics. Description Develop and execute strategic business development plans to achieve growth objectives within the Automotive sector. Identify and pursue new business opportunities, building strong relationships with potential clients and stakeholders. Collaborate with internal teams to create tailored solutions that meet client needs. Lead negotiations and secure high-value contracts with clients in the Automotive industry. Analyse market trends and competitor activities to inform business strategies. Provide leadership and guidance to the business development team to ensure performance targets are met. Represent the company at industry events and conferences to enhance its market presence. Prepare comprehensive reports and presentations for senior management on business development activities. Profile A successful Business Development Director should have: A proven track record in business development within the Automotive or logistics sector. Strong commercial acumen and the ability to identify and secure business opportunities. Excellent negotiation and communication skills to build and maintain client relationships. Experience in creating and executing strategic business plans. Leadership skills with the ability to guide and motivate a team effectively. A deep understanding of the logistics industry and market trends. Proficiency in preparing reports and delivering impactful presentations. Job Offer Competitive market salary Performance-based bonus structure. SLT Benefits Opportunities to work within a respected organisation in the transport & distribution industry.
03/04/2026
Full time
The role of Business Development Director in the transport & distribution industry requires a strategic thinker to drive business growth and expand client relationships. Based in Oxford, this position focuses on leveraging expertise in logistics to identify opportunities and deliver sustainable results. Client Details This opportunity is with a leading organisation within the transport & distribution industry. The company is a well-established, medium-sized organisation known for its focus on innovation and operational excellence in logistics. Description Develop and execute strategic business development plans to achieve growth objectives within the Automotive sector. Identify and pursue new business opportunities, building strong relationships with potential clients and stakeholders. Collaborate with internal teams to create tailored solutions that meet client needs. Lead negotiations and secure high-value contracts with clients in the Automotive industry. Analyse market trends and competitor activities to inform business strategies. Provide leadership and guidance to the business development team to ensure performance targets are met. Represent the company at industry events and conferences to enhance its market presence. Prepare comprehensive reports and presentations for senior management on business development activities. Profile A successful Business Development Director should have: A proven track record in business development within the Automotive or logistics sector. Strong commercial acumen and the ability to identify and secure business opportunities. Excellent negotiation and communication skills to build and maintain client relationships. Experience in creating and executing strategic business plans. Leadership skills with the ability to guide and motivate a team effectively. A deep understanding of the logistics industry and market trends. Proficiency in preparing reports and delivering impactful presentations. Job Offer Competitive market salary Performance-based bonus structure. SLT Benefits Opportunities to work within a respected organisation in the transport & distribution industry.
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
03/04/2026
Full time
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
Gleeson Recruitment Group
Northampton, Northamptonshire
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
03/04/2026
Full time
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We have an opportunity that has arisen within our Bristol based Product Assurance Software Quality team for an engineer to further develop their quality assurance skills by being part of the wider Product Assurance community within MBDA. Salary: Circa £40,000 - £50,000 depending on experience Location: Bristol Dynamic (hybrid) working: 2-4 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Join our Bristol Software Quality Assurance team to improve QA skills by collaborating with the wider Quality Assurance community at MBDA. Assisting UK Engineering Directorate's software teams in missile programs ensures high-quality weapon systems reach global partners. This is an excellent chance to build an impact and advance a career in Quality. What we're looking for from you: The position centres on maintaining software quality by following procedures and guidelines. Experience in software development, full life cycle, and quality assurance; applicants from a diverse set of backgrounds and industries are encouraged. Knowledge of software processes including national and international standards and assurance requirements. Auditing experience would be advantageous. Ability to build strong relationships with colleagues across all programmes. Collaborative but objective approach with an ability to influence change when required. Ability to lead Project Quality Assessments, identify risks and critical issues and provide recommendations to monthly reports. Communicate clearly, both orally and in writing. Remain calm under pressure and cope well with unexpected changes. Work independently as part of a functional and integrated team. Ideally have an Engineering Degree or equivalent experience, with an understanding of new and appropriate technologies or proven experience. Experience or knowledge of configuration management, documentation and requirements management systems is highly beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
We have an opportunity that has arisen within our Bristol based Product Assurance Software Quality team for an engineer to further develop their quality assurance skills by being part of the wider Product Assurance community within MBDA. Salary: Circa £40,000 - £50,000 depending on experience Location: Bristol Dynamic (hybrid) working: 2-4 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Join our Bristol Software Quality Assurance team to improve QA skills by collaborating with the wider Quality Assurance community at MBDA. Assisting UK Engineering Directorate's software teams in missile programs ensures high-quality weapon systems reach global partners. This is an excellent chance to build an impact and advance a career in Quality. What we're looking for from you: The position centres on maintaining software quality by following procedures and guidelines. Experience in software development, full life cycle, and quality assurance; applicants from a diverse set of backgrounds and industries are encouraged. Knowledge of software processes including national and international standards and assurance requirements. Auditing experience would be advantageous. Ability to build strong relationships with colleagues across all programmes. Collaborative but objective approach with an ability to influence change when required. Ability to lead Project Quality Assessments, identify risks and critical issues and provide recommendations to monthly reports. Communicate clearly, both orally and in writing. Remain calm under pressure and cope well with unexpected changes. Work independently as part of a functional and integrated team. Ideally have an Engineering Degree or equivalent experience, with an understanding of new and appropriate technologies or proven experience. Experience or knowledge of configuration management, documentation and requirements management systems is highly beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
