ServiceNow Platform Lead

  • Picture More Ltd
  • Liverpool, Merseyside
  • 14/01/2026
Information Technology Telecommunications

Job Description

ServiceNow Platform Lead

25 days' holiday | Private medical | Pension | Bonus | Flexible working | 12 Month FTC

Join a collaborative professional services firm as ServiceNow Platform Lead, owning the platform life cycle across ITSM and enterprise workflows. Based in Liverpool (Albert Dock - James Street Station) with hybrid working (2 days onsite), you'll lead upgrades, custom development and integrations while partnering closely with the business.

Key responsibilities

  • Lead ServiceNow upgrades, incidents & enhancements

  • Develop custom apps, workflows & integrations

  • Act as platform SME, supporting adoption & training

What's on offer

  • Competitive salary + benefits

  • Modern ServiceNow environment

  • High-impact role with real ownership

Alternative job titles

  • ServiceNow Lead Engineer

  • ServiceNow Platform Manager

  • ServiceNow Technical Lead

  • Senior ServiceNow Engineer