Product Solutions Technician

  • Orion Electrotech
  • Nottingham, Nottinghamshire
  • 13/01/2026
Full time Information Technology Telecommunications Testing

Job Description

We re representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.

In this position, you ll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software. You ll work closely with engineers and project teams to guarantee robust, reliable solutions.

What you ll be doing:

  • Build, configure, and test media and SOC players.
  • Deliver first-line technical support with AV/IT expertise.
  • Manage and schedule content using CMS platforms.
  • Maintain asset registers for digital hardware.
  • Monitor and respond to support tickets promptly.
  • Support on-site engineers and assist across the business when needed.
  • Communicate effectively with clients and suppliers.
  • Participate in thorough testing to ensure solutions meet standards.

What we re looking for:

  • Technology-related technical qualification.
  • Strong IT skills and proficiency in MS Office Suite.
  • Excellent problem-solving and organisational abilities.
  • Ability to work independently and as part of a team.
  • Customer-focused approach with strong communication skills.

This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment.

Apply Now or reach out to Ellie at Orion Electrotech

INDKA