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European Lung Foundation
Communication and Information Senior Coordinator (maternity cover)
European Lung Foundation
The European Lung Foundation (ELF) is seeking an experienced communications professional to lead and oversee the organisation s communications, digital presence and information strategy during a period of maternity cover. This is a strategic and coordination-focused role, responsible for ensuring ELF s communications, website, digital campaigns and educational resources align with organisational priorities and maximise reach, engagement and impact across Europe and globally. Location: ELF Office, Sheffield (minimum 2 days weekly office attendance) Salary: 34-38K depending on experience Contract: Full-time, fixed term (maternity cover) About the European Lung Foundation (ELF) The European Lung Foundation (ELF) was founded in 2000 by the European Respiratory Society (ERS) to bring together patients, the public and respiratory professionals to improve lung health and influence respiratory medicine. ELF works across patient involvement, public health campaigns, digital education, EU projects and global partnerships. Our communications activity underpins all of these strategic areas, ensuring that patient voice, evidence-based information and prevention messages reach audiences across Europe and globally. As ELF s communications activity has expanded across digital platforms and international audiences, this role has developed to include greater strategic oversight of website performance, digital marketing and growth. The role The Communications and Information Senior Coordinator plays a central role in delivering and evolving ELF s communications, digital and patient education strategy. The role combines strategic oversight, digital performance management and hands-on content development. The postholder will contribute to: The development of evidence-based patient information materials Strategic oversight of the ELF website and digital ecosystem Managing performance marketing activity, including the Google Ads Grant and PPC campaigns (with external service providers) Coordinating freelancers and supervising the Communications and Outreach Assistant Monitoring impact, analytics and optimisation Ensuring communications align with wider ERS and ELF strategic priorities The successful candidate will ensure that ELF s communications are accurate and accessible, and also visible, measurable and impactful. Travel within Europe is occasionally required, including attendance at the ERS Congress. Key responsibilities Communications coordination Lead and coordinate communications activity across all ELF strategic pillars, including patient engagement, digital health, prevention, sustainability and partnerships Translate organisational strategy into clear communications priorities and plans Supervise and support the Communications and Outreach Assistant Coordinate and monitor outreach activities aimed at growing the ELF patient organisation network and increasing participation in patient working groups Ensure brand consistency, tone and messaging across all outputs Work closely with ERS colleagues to align communications where appropriate Website and digital strategy Oversee the strategic development of the ELF website, ensuring it remains user-focused, accessible and multilingual Manage content planning and commission updates through internal teams and freelancers Monitor website analytics and optimisation reports to drive continuous improvement Oversee accessibility audits and implement improvements Improve user journeys and engagement across key sections and campaigns Performance marketing and digital growth Manage and oversee the Google Ads Grant strategy and coordinate PPC campaigns with external service partners Monitor performance metrics and ensure effective use of budget and grant funding Identify opportunities to increase reach, across Europe and globally Support SEO improvements and digital visibility Information and educational resources Contribute to the development of evidence-based patient information materials and lay summaries Liaise with respiratory professionals to ensure scientific accuracy Oversee translation of materials and maintain a clear multilingual strategy Ensure resources are culturally appropriate and inclusive Coordinate freelancers where increased capacity on projects is needed Content and channels Oversee and produce the monthly ELF newsletter and Patient Voice newsletter Coordinate social media planning and evaluation, and content creation when required Monitor respiratory news and develop relevant content for ELF and ERS audiences Identify opportunities to expand visual and multimedia content, including video Campaign and event communications Support communications for Healthy Lungs for Life (HLfL) and other public-facing campaigns Contribute to visibility around patient involvement at the ERS International Congress Support communications linked to EU projects and digital initiatives Person specification Essential Experience in a similar communications role, ideally within health, science or the not-for-profit sector Experience overseeing website content and digital strategy Understanding of analytics, SEO and digital growth strategies Excellent written and spoken English, with strong editing skills Ability to communicate complex scientific or medical information clearly Experience managing freelancers, agencies or external service providers Strong organisational and project management skills Confidence working with clinicians and international stakeholders Desirable Experience working in an international or multilingual context Science or medical background Knowledge of one or more European languages Experience working with patient organisations or patient engagement initiatives Experience managing Google Ads Grant and/or PPC campaigns (directly or via agencies) Applications will be reviewed on a rolling basis. We encourage early applications as we are looking to appoint as soon as possible.
04/03/2026
Full time
The European Lung Foundation (ELF) is seeking an experienced communications professional to lead and oversee the organisation s communications, digital presence and information strategy during a period of maternity cover. This is a strategic and coordination-focused role, responsible for ensuring ELF s communications, website, digital campaigns and educational resources align with organisational priorities and maximise reach, engagement and impact across Europe and globally. Location: ELF Office, Sheffield (minimum 2 days weekly office attendance) Salary: 34-38K depending on experience Contract: Full-time, fixed term (maternity cover) About the European Lung Foundation (ELF) The European Lung Foundation (ELF) was founded in 2000 by the European Respiratory Society (ERS) to bring together patients, the public and respiratory professionals to improve lung health and influence respiratory medicine. ELF works across patient involvement, public health campaigns, digital education, EU projects and global partnerships. Our communications activity underpins all of these strategic areas, ensuring that patient voice, evidence-based information and prevention messages reach audiences across Europe and globally. As ELF s communications activity has expanded across digital platforms and international audiences, this role has developed to include greater strategic oversight of website performance, digital marketing and growth. The role The Communications and Information Senior Coordinator plays a central role in delivering and evolving ELF s communications, digital and patient education strategy. The role combines strategic oversight, digital performance management and hands-on content development. The postholder will contribute to: The development of evidence-based patient information materials Strategic oversight of the ELF website and digital ecosystem Managing performance marketing activity, including the Google Ads Grant and PPC campaigns (with external service providers) Coordinating freelancers and supervising the Communications and Outreach Assistant Monitoring impact, analytics and optimisation Ensuring communications align with wider ERS and ELF strategic priorities The successful candidate will ensure that ELF s communications are accurate and accessible, and also visible, measurable and impactful. Travel within Europe is occasionally required, including attendance at the ERS Congress. Key responsibilities Communications coordination Lead and coordinate communications activity across all ELF strategic pillars, including patient engagement, digital health, prevention, sustainability and partnerships Translate organisational strategy into clear communications priorities and plans Supervise and support the Communications and Outreach Assistant Coordinate and monitor outreach activities aimed at growing the ELF patient organisation network and increasing participation in patient working groups Ensure brand consistency, tone and messaging across all outputs Work closely with ERS colleagues to align communications where appropriate Website and digital strategy Oversee the strategic development of the ELF website, ensuring it remains user-focused, accessible and multilingual Manage content planning and commission updates through internal teams and freelancers Monitor website analytics and optimisation reports to drive continuous improvement Oversee accessibility audits and implement improvements Improve user journeys and engagement across key sections and campaigns Performance marketing and digital growth Manage and oversee the Google Ads Grant strategy and coordinate PPC campaigns with external service partners Monitor performance metrics and ensure effective use of budget and grant funding Identify opportunities to increase reach, across Europe and globally Support SEO improvements and digital visibility Information and educational resources Contribute to the development of evidence-based patient information materials and lay summaries Liaise with respiratory professionals to ensure scientific accuracy Oversee translation of materials and maintain a clear multilingual strategy Ensure resources are culturally appropriate and inclusive Coordinate freelancers where increased capacity on projects is needed Content and channels Oversee and produce the monthly ELF newsletter and Patient Voice newsletter Coordinate social media planning and evaluation, and content creation when required Monitor respiratory news and develop relevant content for ELF and ERS audiences Identify opportunities to expand visual and multimedia content, including video Campaign and event communications Support communications for Healthy Lungs for Life (HLfL) and other public-facing campaigns Contribute to visibility around patient involvement at the ERS International Congress Support communications linked to EU projects and digital initiatives Person specification Essential Experience in a similar communications role, ideally within health, science or the not-for-profit sector Experience overseeing website content and digital strategy Understanding of analytics, SEO and digital growth strategies Excellent written and spoken English, with strong editing skills Ability to communicate complex scientific or medical information clearly Experience managing freelancers, agencies or external service providers Strong organisational and project management skills Confidence working with clinicians and international stakeholders Desirable Experience working in an international or multilingual context Science or medical background Knowledge of one or more European languages Experience working with patient organisations or patient engagement initiatives Experience managing Google Ads Grant and/or PPC campaigns (directly or via agencies) Applications will be reviewed on a rolling basis. We encourage early applications as we are looking to appoint as soon as possible.
Focus Resourcing
Project Coordinator
Focus Resourcing City, Cardiff
An exciting opportunity to join our IT Services client in Cardiff as Project Coordinator on a permanent basis. This is a genuine opportunity to for someone with strong administration and coordination experience who wants to develop a rewarding career in project management through excellent training and development. Due to location, candidates must be able to drive and have access to their own transport to be considered for this role. Key Responsibilities: Maintain and update the Project Management system. Update the project calendar to ensure an accurate picture of projects is available at all times. Work closely with the Project Managers to ensure full admin support for each project. Co-ordinate site and virtual meetings with customers. Required Skills & Experience: Good level of education (GCSE Math's & English). Good organisational skills with strong ability to work to deadlines. Excellent coordination / administration experience. Strong communication skills both written and verbal. Effective computer literacy skills including use of Microsoft Office applications. Salary & Benefits: Salary starts at 23,810; rising to 25,000 on successful completion of probation. Private Medical Insurance. Pension scheme. 23 days holiday plus bank. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!
03/03/2026
Full time
An exciting opportunity to join our IT Services client in Cardiff as Project Coordinator on a permanent basis. This is a genuine opportunity to for someone with strong administration and coordination experience who wants to develop a rewarding career in project management through excellent training and development. Due to location, candidates must be able to drive and have access to their own transport to be considered for this role. Key Responsibilities: Maintain and update the Project Management system. Update the project calendar to ensure an accurate picture of projects is available at all times. Work closely with the Project Managers to ensure full admin support for each project. Co-ordinate site and virtual meetings with customers. Required Skills & Experience: Good level of education (GCSE Math's & English). Good organisational skills with strong ability to work to deadlines. Excellent coordination / administration experience. Strong communication skills both written and verbal. Effective computer literacy skills including use of Microsoft Office applications. Salary & Benefits: Salary starts at 23,810; rising to 25,000 on successful completion of probation. Private Medical Insurance. Pension scheme. 23 days holiday plus bank. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!
Options Resourcing Ltd
Fire and Security Engineer
Options Resourcing Ltd Bletchley, Buckinghamshire
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
28/02/2026
Full time
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Options Resourcing Ltd
Fire and Security Engineer
Options Resourcing Ltd
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
28/02/2026
Full time
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
MBDA UK
Business Support Officer - Software UK
MBDA UK Stevenage, Hertfordshire
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team. This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working. Job Title: Business Support Officer - 12 Month Fixed Term Contract Salary: Circa £28,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We have an exciting opportunity for a passionate individual to join our dynamic team within the UK Support Function to support, based at our Stevenage office, supporting the Head of Real-Time Embedded Software UK and the Head of Simulation Software UK and teams. You are required to be proactive in managing a busy workload and will work on your own initiative on some occasions. You will need to exhibit a high level of resilience, communication, collaboration and organisation skills with attention to detail, which is key to success in this role. Delivering high level administrative and business support to Senior Management and their teams within the software dept. Managing complex diaries, extensive travel arrangements and expenses (utilising company tools) Organise meetings, events, training days, participate with facilitation when required, take and manage actions and assist with putting meeting packs together The role requires a high level of accountability, integrity, resilience the ability to work within a team, share knowledge and best practice Understanding and utilising MBDA systems and tools, as well as collaborative tools such as Skype Assist the project and/or functional population to optimise efficiency throughout the business Develop to become the knowledge point of contact within the function. These tasks may be varied and ad-hoc in scope Supporting new starters (face to face and virtually) organising equipment and delivering new starter packs to ensure smooth on boarding Monitoring job applications and ensuring timely responses to resourcing/candidates in conjunction with group leads Supporting imminent office move. Liaising with stakeholders to ensure smooth transition to new office space Producing slide packs and arranging guest speakers for Monthly Meetings Updating organisational charts on a regular basis Act as a floor plate co coordinator, managing door access and desk space/moves Working effectively with the other BSO supporting the project to ensure consistency to support and open communication (knowledge of One Note is an advantage) Participation in UK Support Function initiatives and personal development initiatives What we're looking for from you: Experience in a similar Business /Admin Support role; managing complex diaries, organising meetings, events and travel arrangements The ability to build and maintain relationships with external and internal stakeholders Someone that is forward thinking, who looks to improve efficiencies in working practices and processes A keen interest in what we do and the desire to understand how MBDA works and how their role impacts the company/department A professional approach, with a positive attitude and the ability to multi-task be proactive and thrive in a varied role A team player that prides themselves with the success of the team and the department, with a real can do attitude A professional demeanour in all situations and be able to withhold confidential information It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team Willingness to learn and extend the role above and beyond the job description Someone that has good communication and engagement skills Proficient in Microsoft Office Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
27/02/2026
Full time
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team. This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working. Job Title: Business Support Officer - 12 Month Fixed Term Contract Salary: Circa £28,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We have an exciting opportunity for a passionate individual to join our dynamic team within the UK Support Function to support, based at our Stevenage office, supporting the Head of Real-Time Embedded Software UK and the Head of Simulation Software UK and teams. You are required to be proactive in managing a busy workload and will work on your own initiative on some occasions. You will need to exhibit a high level of resilience, communication, collaboration and organisation skills with attention to detail, which is key to success in this role. Delivering high level administrative and business support to Senior Management and their teams within the software dept. Managing complex diaries, extensive travel arrangements and expenses (utilising company tools) Organise meetings, events, training days, participate with facilitation when required, take and manage actions and assist with putting meeting packs together The role requires a high level of accountability, integrity, resilience the ability to work within a team, share knowledge and best practice Understanding and utilising MBDA systems and tools, as well as collaborative tools such as Skype Assist the project and/or functional population to optimise efficiency throughout the business Develop to become the knowledge point of contact within the function. These tasks may be varied and ad-hoc in scope Supporting new starters (face to face and virtually) organising equipment and delivering new starter packs to ensure smooth on boarding Monitoring job applications and ensuring timely responses to resourcing/candidates in conjunction with group leads Supporting imminent office move. Liaising with stakeholders to ensure smooth transition to new office space Producing slide packs and arranging guest speakers for Monthly Meetings Updating organisational charts on a regular basis Act as a floor plate co coordinator, managing door access and desk space/moves Working effectively with the other BSO supporting the project to ensure consistency to support and open communication (knowledge of One Note is an advantage) Participation in UK Support Function initiatives and personal development initiatives What we're looking for from you: Experience in a similar Business /Admin Support role; managing complex diaries, organising meetings, events and travel arrangements The ability to build and maintain relationships with external and internal stakeholders Someone that is forward thinking, who looks to improve efficiencies in working practices and processes A keen interest in what we do and the desire to understand how MBDA works and how their role impacts the company/department A professional approach, with a positive attitude and the ability to multi-task be proactive and thrive in a varied role A team player that prides themselves with the success of the team and the department, with a real can do attitude A professional demeanour in all situations and be able to withhold confidential information It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team Willingness to learn and extend the role above and beyond the job description Someone that has good communication and engagement skills Proficient in Microsoft Office Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Options Resourcing Ltd
Fire and Security Engineer
Options Resourcing Ltd Mansfield, Nottinghamshire
Fire & Security Service Engineer Location: East Midlands (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the East Midlands, with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today!
27/02/2026
Full time
Fire & Security Service Engineer Location: East Midlands (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the East Midlands, with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today!
Alecto Recruitment
Fire and Security Engineer
Alecto Recruitment Sevenoaks, Kent
Fire & Security Engineer Location: Kent and surrounding areas Salary: 40,000 to 45,000 basic Job Type: Full Time, Permanent An established and fast growing fire and security specialist is looking to add a skilled Fire & Security Engineer to its expanding team across Kent and the surrounding areas. This is a company with a strong reputation for quality, long standing client relationships, and a genuine focus on supporting its engineers. With a solid pipeline of commercial and high end residential projects, they continue to invest in new technology, training, and career development. Engineers are trusted, valued, and given the tools they need to succeed. You will be joining a professional, well organised operation with dedicated support from service coordinators and management who understand the industry. The business prides itself on delivering high standards of workmanship and customer service, and rewards engineers who take ownership and pride in their work. The Role Installation, service and maintenance of fire alarms, CCTV, intruder alarms and access control systems Fault finding and diagnostics across a range of leading manufacturers Small works and system upgrades Ensuring all work complies with current industry standards and regulations Providing a high level of customer service on site Completing all relevant documentation accurately and on time What's On Offer 40,000 to 45,000 basic salary depending on experience Company vehicle and fuel card Overtime available On call rota with additional payment 20 days holiday plus bank holidays Ongoing manufacturer training and industry qualifications Clear progression opportunities as the company continues to grow Stable, long term career with a respected regional employer This role would suit an experienced Fire & Security Engineer who is looking for stability, recognition, and the chance to work for a business that genuinely values its engineers. If you are based in Kent or the surrounding areas and looking for your next move, apply today for a confidential conversation. YOU MAY BE A: Fire Alarm Engineer, Fire & Security Engineer, Fire Technician, Service Engineer, Electrical Engineer, Maintenance Electrician. INDAV
20/02/2026
Full time
Fire & Security Engineer Location: Kent and surrounding areas Salary: 40,000 to 45,000 basic Job Type: Full Time, Permanent An established and fast growing fire and security specialist is looking to add a skilled Fire & Security Engineer to its expanding team across Kent and the surrounding areas. This is a company with a strong reputation for quality, long standing client relationships, and a genuine focus on supporting its engineers. With a solid pipeline of commercial and high end residential projects, they continue to invest in new technology, training, and career development. Engineers are trusted, valued, and given the tools they need to succeed. You will be joining a professional, well organised operation with dedicated support from service coordinators and management who understand the industry. The business prides itself on delivering high standards of workmanship and customer service, and rewards engineers who take ownership and pride in their work. The Role Installation, service and maintenance of fire alarms, CCTV, intruder alarms and access control systems Fault finding and diagnostics across a range of leading manufacturers Small works and system upgrades Ensuring all work complies with current industry standards and regulations Providing a high level of customer service on site Completing all relevant documentation accurately and on time What's On Offer 40,000 to 45,000 basic salary depending on experience Company vehicle and fuel card Overtime available On call rota with additional payment 20 days holiday plus bank holidays Ongoing manufacturer training and industry qualifications Clear progression opportunities as the company continues to grow Stable, long term career with a respected regional employer This role would suit an experienced Fire & Security Engineer who is looking for stability, recognition, and the chance to work for a business that genuinely values its engineers. If you are based in Kent or the surrounding areas and looking for your next move, apply today for a confidential conversation. YOU MAY BE A: Fire Alarm Engineer, Fire & Security Engineer, Fire Technician, Service Engineer, Electrical Engineer, Maintenance Electrician. INDAV
Akkodis
3rd Line Support Engineer - MDM
Akkodis Hatfield, Hertfordshire
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/10/2025
Full time
3rd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 3rd line support or senior mobile endpoint engineering role. Modern Device Management using Workspace ONE to manage a large mobile customer estate Workspace ONE Unified Endpoint Manager Apple Business Manager JAMF ZTNA (Zero Trust Network Access) Entra ID M365 Android Enterprise Manager Samsun KNOX Certificate creation and management Creation and management of user\device policies. Using smart groups to control devices in a customer estate iOS and Android mobile operating systems experience (installation and configuration) Mobile Device Management through Organisation Groups Device onboarding\offboarding If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
The University of Manchester
AI Skills Lead
The University of Manchester Manchester, Lancashire
Job Title: AI Skills Lead Location: Oxford Road, Manchester Salary: UoM Grade 7 £47,389 - £58,225 per annum depending on experience Job Type: Fixed Term - 60 months, Full Time - 35 hours per week (1 FTE) Closing Date: 28/09/2025 Our Commitment to Inclusion: We're committed to creating an inclusive environment where everyone can thrive. We encourage applications from people of all backgrounds and lived experiences, especially those who are underrepresented in tech and leadership roles. If you're excited about this role but unsure whether you meet every requirement please apply anyway. We value potential as much as experience. Lead the University into the AI Future: Whether it's the way we work, learn, discover or make decisions, artificial Intelligence is changing society. At the University of Manchester, we're positively embracing the opportunity AI presents, to transform the organisation boldly and responsibly. We've been pioneers before. We're doing it again. The University of Manchester has always stood at the forefront of progress. We helped usher in the computer age in 1948 with the world's first stored-program computer "The Baby" and Alan Turing helped shape what would become the foundations of AI right here on campus. Home to 25 Nobel laureates, and in the city that helped shape the industrial revolution we've always been a place where innovation meets impact. Manchester 2035 is our long-term strategy to be recognised globally for our research, learning, and civic contribution and AI has a critical role to play, transforming how we teach and learn, reimagining research practices and reshaping operations. We're exploring how this fast-moving technology can support our mission: to advance knowledge, transform lives, and make a difference on a global scale. Artificial Intelligence is already reshaping how we learn, research, and work, but we're at the early stages of this journey. AI is starting to touch every part of university life, from how we support students, to how we conduct research, to how our professional services operate. But for AI to make a real difference, people across the University need the skills, confidence, and curiosity to use it well. That's why we're looking for an AI Skills Lead: to help our community build the confidence and capability to use AI in informed, inclusive and impactful ways. The Role: As our AI Skills Lead, you'll drive the University's learning strategy for AI and data literacy, working across faculties and functions to ensure that every colleague and student is equipped to understand, engage with, and use AI meaningfully. This is your opportunity to shape how one of the UK's leading research universities harnesses AI to drive innovation, enhance education, and transform operations. We're looking for someone to lead the development of AI and data literacy across the University. Someone who can connect the dots between strategy and action, between emerging technologies and real-world challenges, and most importantly, between people. What you will be doing: You'll be part of a small, high-impact Skunkworks innovation team, reporting directly to our Director of AI Innovation and influencing strategy across the institution. This is a new and evolving role, so you'll have plenty of space to shape it, but some of the things you might find yourself doing include: Designing a University-wide approach to AI skills from short-term needs to long-term capability Working with teams across research, teaching, and operations to understand their learning goals Supporting academic and professional services colleagues to build AI into their own work Building or sourcing learning content and resources that are inclusive, engaging, and accessible Nurturing a culture of experimentation encouraging teams to explore, test, and share what works Connecting with partners, peers, and innovators across higher education and beyond Ideally, we are expecting to see: Deep understanding of AI technologies and their application Experience designing and delivering large-scale digital or AI learning strategies Ability to build stakeholder buy-in and shape complex, cross-institutional initiatives Excellent communication able to translate complex concepts into accessible, engaging content What You'll Get: 29 days annual leave, plus bank holidays and December closure days Generous pension scheme Flexible and hybrid working Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes The chance to lead change in one of the UK's most forward-looking universities Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; AI Team Leader, AI Skills Manager, AI Skills Coordinator, AI Director, AI Skills Director, AI Specialist, AI Principal, may also be considered for this role.
02/10/2025
Full time
Job Title: AI Skills Lead Location: Oxford Road, Manchester Salary: UoM Grade 7 £47,389 - £58,225 per annum depending on experience Job Type: Fixed Term - 60 months, Full Time - 35 hours per week (1 FTE) Closing Date: 28/09/2025 Our Commitment to Inclusion: We're committed to creating an inclusive environment where everyone can thrive. We encourage applications from people of all backgrounds and lived experiences, especially those who are underrepresented in tech and leadership roles. If you're excited about this role but unsure whether you meet every requirement please apply anyway. We value potential as much as experience. Lead the University into the AI Future: Whether it's the way we work, learn, discover or make decisions, artificial Intelligence is changing society. At the University of Manchester, we're positively embracing the opportunity AI presents, to transform the organisation boldly and responsibly. We've been pioneers before. We're doing it again. The University of Manchester has always stood at the forefront of progress. We helped usher in the computer age in 1948 with the world's first stored-program computer "The Baby" and Alan Turing helped shape what would become the foundations of AI right here on campus. Home to 25 Nobel laureates, and in the city that helped shape the industrial revolution we've always been a place where innovation meets impact. Manchester 2035 is our long-term strategy to be recognised globally for our research, learning, and civic contribution and AI has a critical role to play, transforming how we teach and learn, reimagining research practices and reshaping operations. We're exploring how this fast-moving technology can support our mission: to advance knowledge, transform lives, and make a difference on a global scale. Artificial Intelligence is already reshaping how we learn, research, and work, but we're at the early stages of this journey. AI is starting to touch every part of university life, from how we support students, to how we conduct research, to how our professional services operate. But for AI to make a real difference, people across the University need the skills, confidence, and curiosity to use it well. That's why we're looking for an AI Skills Lead: to help our community build the confidence and capability to use AI in informed, inclusive and impactful ways. The Role: As our AI Skills Lead, you'll drive the University's learning strategy for AI and data literacy, working across faculties and functions to ensure that every colleague and student is equipped to understand, engage with, and use AI meaningfully. This is your opportunity to shape how one of the UK's leading research universities harnesses AI to drive innovation, enhance education, and transform operations. We're looking for someone to lead the development of AI and data literacy across the University. Someone who can connect the dots between strategy and action, between emerging technologies and real-world challenges, and most importantly, between people. What you will be doing: You'll be part of a small, high-impact Skunkworks innovation team, reporting directly to our Director of AI Innovation and influencing strategy across the institution. This is a new and evolving role, so you'll have plenty of space to shape it, but some of the things you might find yourself doing include: Designing a University-wide approach to AI skills from short-term needs to long-term capability Working with teams across research, teaching, and operations to understand their learning goals Supporting academic and professional services colleagues to build AI into their own work Building or sourcing learning content and resources that are inclusive, engaging, and accessible Nurturing a culture of experimentation encouraging teams to explore, test, and share what works Connecting with partners, peers, and innovators across higher education and beyond Ideally, we are expecting to see: Deep understanding of AI technologies and their application Experience designing and delivering large-scale digital or AI learning strategies Ability to build stakeholder buy-in and shape complex, cross-institutional initiatives Excellent communication able to translate complex concepts into accessible, engaging content What You'll Get: 29 days annual leave, plus bank holidays and December closure days Generous pension scheme Flexible and hybrid working Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes The chance to lead change in one of the UK's most forward-looking universities Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; AI Team Leader, AI Skills Manager, AI Skills Coordinator, AI Director, AI Skills Director, AI Specialist, AI Principal, may also be considered for this role.
Michael Page Technology
IT Manager
Michael Page Technology
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
01/10/2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Exponential-e
Customer Service Coordinator
Exponential-e Bridgend, Mid Glamorgan
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
01/09/2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
Systems Administrator
Conservation Collective
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
28/08/2025
Full time
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
TES Global
Senior Technology Coordinator
TES Global Sheffield, Yorkshire
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
11/08/2023
Full time
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
Durham University
Undergraduate Admissions Coordinator
Durham University Durham, County Durham
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
24/09/2022
Full time
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
Clinical Global Study Delivery Lead
GlaxoSmithKline Brentford, Middlesex
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
24/09/2022
Full time
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
Furniture Village
Website Optimization Coordinator
Furniture Village Slough, Berkshire
This is exciting time to be joining Furniture Village as we move forward with our plans for digital growth. Reporting to the User Optimisation Lead, the Website Optimization Coordinatorwill support in the delivery of an ongoing, best in class customer experience through our ambitious CRO programme (conversion rate optimisation). You will join us on a full-time, 12 month contract and in return will receive a competitive salary of £35,000 - £40,000 per annum, dependent on experience. Here at Furniture Village, we have built a hugely successful retail business with a winning environment to work in, and we are delighted to have won Best Retail Family Business of the Year! We are caring, passionate, honest people who go the extra mile and make brave decisions to ensure our customers are always delighted with our service. Key Responsibilities and results of our Website Optimization Coordinator: • In conjunction with the User Optimisation Lead, work with our partners to assist in the delivery of a pre-defined A/B and multivariant tests roadmap, to improve the user experience onsite and ultimately deliver improvements in defined KPIs. • Utilise our online tool sets (Salesforce, Optimizely, Google Analytics and Hotjar) to implement new journeys and improve digital content/campaigns via A/B or multivariant tests on a day-to-day basis, clearly understanding the test versus control to improve performance. • Set-up, prepare and execute tests using our testing tool and undergo final user acceptance testing approval including browser compatibility, in readiness for go-live. • Conduct quarterly reviews and ensure that brand guidelines are followed, and accessibility is considered. • Conduct weekly meetings with the Online Sales Controller and collate valuable customer findings to improve our customer satisfaction scores. Implementing a new 'fast feedback' route on digital channels, to survey small changes and identify quick wins. • Keep abreast of current and new market tends and changes in eCommerce retail. • Provide support to the technical team with daily, weekly tasks along with monthly release cycles. • Take part in regression testing and raise tickets within Jira. • Ensure all digital content loaded is legal, accessible, up to date and relevant. You will be fully versed in what makes good online content from both a customer engagement and SEO perspective. • Proofreading of all content prior to go live ensuring 100% accuracy of all materials, providing sign-off as necessary ensuring high standards are maintained. • Monitor competitive activity within the marketplace, recommending improvements and highlighting new developments. • While the responsibilities are primarily carried out during normal office hours, remote weekend cover is occasionally required for ad-hoc. Key skills and attributes we are looking for in our Website Optimization Coordinator: • Knowledge of CMS platforms (e.g. Salesforce) and conversion rate optimisation tools (e.g. Optimizely) would be advantageous. • Proven commercial and technical experience working in multi-disciplinary teams for a transactional website. • Knowledge and understanding of conversion rate optimisation, web analytics and user experience disciplines. Previous experience of A/B and MVT testing would be advantageous. • Good team player with collaborative approach and able to communicate and influence across all levels. • Strong analytical skills and experience with web analytics tools (e.g. GA, Adobe Analytics) • Basic HTML coding would be advantageous as well as an understanding of SEO. • An understanding of website usability best practices and how these drive conversions. • Team player and can-do approach, willing to get involved and focused on delivery • Proven ability of working with internal teams and external agencies to get the best assets to drive campaigns. • Ability to interpret analytical data to develop new and existing content and campaigns, with evidence of delivering quantifiable results. If you feel you have what it takes to be our Website Optimization Coordinator then click " apply " today, we look forward to hearing from you! Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.
04/11/2021
Contractor
This is exciting time to be joining Furniture Village as we move forward with our plans for digital growth. Reporting to the User Optimisation Lead, the Website Optimization Coordinatorwill support in the delivery of an ongoing, best in class customer experience through our ambitious CRO programme (conversion rate optimisation). You will join us on a full-time, 12 month contract and in return will receive a competitive salary of £35,000 - £40,000 per annum, dependent on experience. Here at Furniture Village, we have built a hugely successful retail business with a winning environment to work in, and we are delighted to have won Best Retail Family Business of the Year! We are caring, passionate, honest people who go the extra mile and make brave decisions to ensure our customers are always delighted with our service. Key Responsibilities and results of our Website Optimization Coordinator: • In conjunction with the User Optimisation Lead, work with our partners to assist in the delivery of a pre-defined A/B and multivariant tests roadmap, to improve the user experience onsite and ultimately deliver improvements in defined KPIs. • Utilise our online tool sets (Salesforce, Optimizely, Google Analytics and Hotjar) to implement new journeys and improve digital content/campaigns via A/B or multivariant tests on a day-to-day basis, clearly understanding the test versus control to improve performance. • Set-up, prepare and execute tests using our testing tool and undergo final user acceptance testing approval including browser compatibility, in readiness for go-live. • Conduct quarterly reviews and ensure that brand guidelines are followed, and accessibility is considered. • Conduct weekly meetings with the Online Sales Controller and collate valuable customer findings to improve our customer satisfaction scores. Implementing a new 'fast feedback' route on digital channels, to survey small changes and identify quick wins. • Keep abreast of current and new market tends and changes in eCommerce retail. • Provide support to the technical team with daily, weekly tasks along with monthly release cycles. • Take part in regression testing and raise tickets within Jira. • Ensure all digital content loaded is legal, accessible, up to date and relevant. You will be fully versed in what makes good online content from both a customer engagement and SEO perspective. • Proofreading of all content prior to go live ensuring 100% accuracy of all materials, providing sign-off as necessary ensuring high standards are maintained. • Monitor competitive activity within the marketplace, recommending improvements and highlighting new developments. • While the responsibilities are primarily carried out during normal office hours, remote weekend cover is occasionally required for ad-hoc. Key skills and attributes we are looking for in our Website Optimization Coordinator: • Knowledge of CMS platforms (e.g. Salesforce) and conversion rate optimisation tools (e.g. Optimizely) would be advantageous. • Proven commercial and technical experience working in multi-disciplinary teams for a transactional website. • Knowledge and understanding of conversion rate optimisation, web analytics and user experience disciplines. Previous experience of A/B and MVT testing would be advantageous. • Good team player with collaborative approach and able to communicate and influence across all levels. • Strong analytical skills and experience with web analytics tools (e.g. GA, Adobe Analytics) • Basic HTML coding would be advantageous as well as an understanding of SEO. • An understanding of website usability best practices and how these drive conversions. • Team player and can-do approach, willing to get involved and focused on delivery • Proven ability of working with internal teams and external agencies to get the best assets to drive campaigns. • Ability to interpret analytical data to develop new and existing content and campaigns, with evidence of delivering quantifiable results. If you feel you have what it takes to be our Website Optimization Coordinator then click " apply " today, we look forward to hearing from you! Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.
Wise Software (UK) Ltd.
Software Implementation Technician
Wise Software (UK) Ltd. Lincoln, Lincolnshire
Want to kick-start a career with an award-winning UK software company? Now's your chance! Due to continued expansion, we are looking for a Software Implementation Technician to join our Projects & Implementation department. When we enter into new partnerships with our customers, it is the Implementation Technicians that make things happen - from installing our award winning software to ensuring our customers get the maximum benefit from it, all whilst providing consistently excellent customer service. As a Software Implementation Technician, you'll need to be confident, hard working and flexible. You'll be working hands on with our software and directly with our customers wherever they are based, making an interest in travel an essential requirement for this role. You'll need to be comfortable speaking to customers, able to think on your feet to adapt to new and developing situations, and able to work to deadlines to ensure our defined SLAs are met. Who we are Wise Software (UK) Ltd. is a modern, exciting, growing and forward-thinking company that develops and sells OrderWise, a market leading business management software solution. OrderWise is used by small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors. We continue to grow from strength to strength, achieving a turnover of £15.4m in 2021 and demonstrating significant year on year growth. We have over 200 employees working across our teams including Developers, Testers, Project Managers, Trainers, Sales Coordinators and Technical Support Advisers, all of whom enjoy working from our purpose-built Head Office near Lincoln. The OrderWise team is dynamic, creative, dedicated and diverse, and we are looking for the best people to join us on our journey in taking the company through our next phase of growth. Responsibilities To provide software implementation services to our customers. Troubleshoot technical/user issues. Help customers to understand and learn how their new software works. To ensure requests for assistance are dealt with promptly and profesionally. Work collaboratively across departments to deliver a consistently excellent service. Proactively provide information to users on the progress of outstanding implementation elements. Skills Excellent IT and Windows software skills. Knowledge of SQL would be advantageous but not essential. Confident in a customer facing role. Strong organisational and interpersonal skills. Well organised with good prioritisation skills. Comfortable with multi-tasking and adapting to change. A team player with ability to work on own initiative and as part of the team. Excellent communication skills. Approachable with a willingness to help others. Ability to present information in a friendly yet professional manner. Ability to learn quickly and accurately. What we can offer you By working as part of the OrderWise team, all colleagues enjoy the following: A flexi-time setup allowing you to balance your work/personal commitments your way. Flexi-breaks allowing you to take your breaks whenever you prefer throughout the day. Regular performance and salary reviews. Attendance bonus scheme. On-going staff training and improvement programmes. An initial 22 days paid annual leave + 8 bank holidays + a day off for your birthday. An extra day of annual leave for every year you work for the company. Easily accessible working location with parking. Smart/casual dress code. Access to our private company gym with a personal trainer. Subsidised on-site staff café offering coffees, breakfasts, weekly lunch specials and homemade cakes.
07/10/2021
Full time
Want to kick-start a career with an award-winning UK software company? Now's your chance! Due to continued expansion, we are looking for a Software Implementation Technician to join our Projects & Implementation department. When we enter into new partnerships with our customers, it is the Implementation Technicians that make things happen - from installing our award winning software to ensuring our customers get the maximum benefit from it, all whilst providing consistently excellent customer service. As a Software Implementation Technician, you'll need to be confident, hard working and flexible. You'll be working hands on with our software and directly with our customers wherever they are based, making an interest in travel an essential requirement for this role. You'll need to be comfortable speaking to customers, able to think on your feet to adapt to new and developing situations, and able to work to deadlines to ensure our defined SLAs are met. Who we are Wise Software (UK) Ltd. is a modern, exciting, growing and forward-thinking company that develops and sells OrderWise, a market leading business management software solution. OrderWise is used by small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors. We continue to grow from strength to strength, achieving a turnover of £15.4m in 2021 and demonstrating significant year on year growth. We have over 200 employees working across our teams including Developers, Testers, Project Managers, Trainers, Sales Coordinators and Technical Support Advisers, all of whom enjoy working from our purpose-built Head Office near Lincoln. The OrderWise team is dynamic, creative, dedicated and diverse, and we are looking for the best people to join us on our journey in taking the company through our next phase of growth. Responsibilities To provide software implementation services to our customers. Troubleshoot technical/user issues. Help customers to understand and learn how their new software works. To ensure requests for assistance are dealt with promptly and profesionally. Work collaboratively across departments to deliver a consistently excellent service. Proactively provide information to users on the progress of outstanding implementation elements. Skills Excellent IT and Windows software skills. Knowledge of SQL would be advantageous but not essential. Confident in a customer facing role. Strong organisational and interpersonal skills. Well organised with good prioritisation skills. Comfortable with multi-tasking and adapting to change. A team player with ability to work on own initiative and as part of the team. Excellent communication skills. Approachable with a willingness to help others. Ability to present information in a friendly yet professional manner. Ability to learn quickly and accurately. What we can offer you By working as part of the OrderWise team, all colleagues enjoy the following: A flexi-time setup allowing you to balance your work/personal commitments your way. Flexi-breaks allowing you to take your breaks whenever you prefer throughout the day. Regular performance and salary reviews. Attendance bonus scheme. On-going staff training and improvement programmes. An initial 22 days paid annual leave + 8 bank holidays + a day off for your birthday. An extra day of annual leave for every year you work for the company. Easily accessible working location with parking. Smart/casual dress code. Access to our private company gym with a personal trainer. Subsidised on-site staff café offering coffees, breakfasts, weekly lunch specials and homemade cakes.
Met Police
Technical Operational Planning Coordinator
Met Police
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
09/09/2021
Full time
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
Met Police
Technical Operational Planning Coordinator
Met Police
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
09/09/2021
Full time
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
MBS Equipment Co
IT Systems Project Co-ordinator
MBS Equipment Co Colnbrook By-Pass, Slough, UK
A great job opportunity has arisen for an IT & Systems Project Coordinator to join our growing business in one of the industry’s premier lighting rental resources. MBS Equipment Company is a world leading provider of lighting equipment and associated facilities to the film and television production industry, including the exclusive supply of service and support at Pinewood’s UK studios. About the role: This is a new role within a fast-growing company and the successful candidate will have the opportunity to develop as the company grows.  If you enjoy a challenge, contributing to continuous improvement and being part of the team leading the charge in setting up IT best practices, then this is a great opportunity for you. The IT Systems Project Co-ordinator will take the lead on improving our SharePoint Sites and administrating the system thereafter. The ideal candidate will have an excellent working knowledge of highly technical Cloud solutions including Microsoft SharePoint, Teams, Office365 and Flow etc.  We would like you to use your experience to improve and streamline our processes therefore you will need be tuned in to new technologies and best working practices, and keen to implement improvements at an appropriate pace. You will also be responsible for co-ordinating application and hardware-based projects which may require specifying, documenting and implementing projects using your own skills and managing third party resources to deliver solutions to the business.  In addition, you will also be responsible for providing first and second-line maintenance and system administration to the Company.  You will act as the initial contact for MBS users in application, system and hardware support needs with the support of a third-party IT vendor. This will include user and equipment administration and device management across various platforms. The ideal candidate: We are looking for a great team player, who is also able to work independently, positively, and proactively. You will be a great communicator, adept at understanding user and system requirements and collaborating on delivering solutions.  The ideal candidate must possess the following skills and experience:  Comfortable working at all levels of the business. Prior experience in an IT Support role, ideally covering both 1st & 2nd Line. Core knowledge of the complete Office 365 suite of applications, including MS Access and MS Flow. Experience in working with Network Hardware, Active Directory, Microsoft Server, MS Azure, MSSQL Server, Voip Telephony systems, CCTV systems, would be of benefit. Flexible, willing, self-motivated and able to get hands on. Excellent understanding of technology and its impact on the business. Demonstratable problem solving ability and willingness to persist and overcome obstacles. Outstanding organisational and time-management skills, with the ability to manage ever changing priorities. Certification as IT Technician will be an advantage. Full clean driving license, able to drive to other locations as and when needed. The full job description can be found in the careers section on our website. What you will get in return In return you will receive a salary a competitive salary (depending on experience) with excellent benefits, which include:  25 days holiday plus bank holidays Private health insurance Generous pension scheme (6% employer contribution) Income Protection Insurance Life Insurance Discretionary bonus scheme
22/01/2021
Full time
A great job opportunity has arisen for an IT & Systems Project Coordinator to join our growing business in one of the industry’s premier lighting rental resources. MBS Equipment Company is a world leading provider of lighting equipment and associated facilities to the film and television production industry, including the exclusive supply of service and support at Pinewood’s UK studios. About the role: This is a new role within a fast-growing company and the successful candidate will have the opportunity to develop as the company grows.  If you enjoy a challenge, contributing to continuous improvement and being part of the team leading the charge in setting up IT best practices, then this is a great opportunity for you. The IT Systems Project Co-ordinator will take the lead on improving our SharePoint Sites and administrating the system thereafter. The ideal candidate will have an excellent working knowledge of highly technical Cloud solutions including Microsoft SharePoint, Teams, Office365 and Flow etc.  We would like you to use your experience to improve and streamline our processes therefore you will need be tuned in to new technologies and best working practices, and keen to implement improvements at an appropriate pace. You will also be responsible for co-ordinating application and hardware-based projects which may require specifying, documenting and implementing projects using your own skills and managing third party resources to deliver solutions to the business.  In addition, you will also be responsible for providing first and second-line maintenance and system administration to the Company.  You will act as the initial contact for MBS users in application, system and hardware support needs with the support of a third-party IT vendor. This will include user and equipment administration and device management across various platforms. The ideal candidate: We are looking for a great team player, who is also able to work independently, positively, and proactively. You will be a great communicator, adept at understanding user and system requirements and collaborating on delivering solutions.  The ideal candidate must possess the following skills and experience:  Comfortable working at all levels of the business. Prior experience in an IT Support role, ideally covering both 1st & 2nd Line. Core knowledge of the complete Office 365 suite of applications, including MS Access and MS Flow. Experience in working with Network Hardware, Active Directory, Microsoft Server, MS Azure, MSSQL Server, Voip Telephony systems, CCTV systems, would be of benefit. Flexible, willing, self-motivated and able to get hands on. Excellent understanding of technology and its impact on the business. Demonstratable problem solving ability and willingness to persist and overcome obstacles. Outstanding organisational and time-management skills, with the ability to manage ever changing priorities. Certification as IT Technician will be an advantage. Full clean driving license, able to drive to other locations as and when needed. The full job description can be found in the careers section on our website. What you will get in return In return you will receive a salary a competitive salary (depending on experience) with excellent benefits, which include:  25 days holiday plus bank holidays Private health insurance Generous pension scheme (6% employer contribution) Income Protection Insurance Life Insurance Discretionary bonus scheme

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