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QBS Software Ltd
Sales Director, Long-Tail Software
QBS Software Ltd Ealing, London, UK
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.   To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.   This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.   As a Sales Director at our Ealing London offices you will:   Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals   Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems   Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume   What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS’s long tail software delivery footprint across all our regions Requirements What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.   Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market   Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.   Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI’s   Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary  Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.   To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.   This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.   As a Sales Director at our Ealing London offices you will:   Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals   Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems   Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume   What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS’s long tail software delivery footprint across all our regions Requirements What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.   Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market   Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.   Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI’s   Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary  Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Node4
Public Cloud 2nd Line Engineer
Node4 United Kingdom
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams. You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations. This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts. What you’ll be doing Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests Owning incidents from investigation through to resolution, keeping customers informed throughout Providing advanced troubleshooting across Microsoft Azure, including: Virtual Machines Azure Storage, Backup and Recovery Azure Monitor, Log Analytics and alerting Azure Active Directory and RBAC Supporting Microsoft 365 services, including: Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios) SharePoint Online and OneDrive for Business Microsoft Teams (calling, meetings, integrations and client issues) Microsoft 365 security and compliance features (where applicable) Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence Supporting planned changes, maintenance and service improvement activities Creating and maintaining technical documentation, knowledge base articles and known error records Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience Providing on‑site support when required What will you bring? 2–3 years’ experience supporting Microsoft technologies in a production environment Strong hands‑on experience with Microsoft Azure Strong experience supporting Microsoft 365 workloads Experience supporting hybrid environments (on‑premises integrated with Azure and M365) Working knowledge of ITIL‑aligned support environments Excellent customer service skills with the ability to manage multiple priorities Strong troubleshooting, analytical and problem‑solving capability Clear written and verbal communication skills, including technical documentation Ability to achieve and maintain NPPV3 with SC clearance Desirable: Valid UK driving licence and access to a car Microsoft certifications such as AZ‑900 and AZ‑104 Experience supporting large or complex tenant environments What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams. You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations. This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts. What you’ll be doing Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests Owning incidents from investigation through to resolution, keeping customers informed throughout Providing advanced troubleshooting across Microsoft Azure, including: Virtual Machines Azure Storage, Backup and Recovery Azure Monitor, Log Analytics and alerting Azure Active Directory and RBAC Supporting Microsoft 365 services, including: Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios) SharePoint Online and OneDrive for Business Microsoft Teams (calling, meetings, integrations and client issues) Microsoft 365 security and compliance features (where applicable) Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence Supporting planned changes, maintenance and service improvement activities Creating and maintaining technical documentation, knowledge base articles and known error records Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience Providing on‑site support when required What will you bring? 2–3 years’ experience supporting Microsoft technologies in a production environment Strong hands‑on experience with Microsoft Azure Strong experience supporting Microsoft 365 workloads Experience supporting hybrid environments (on‑premises integrated with Azure and M365) Working knowledge of ITIL‑aligned support environments Excellent customer service skills with the ability to manage multiple priorities Strong troubleshooting, analytical and problem‑solving capability Clear written and verbal communication skills, including technical documentation Ability to achieve and maintain NPPV3 with SC clearance Desirable: Valid UK driving licence and access to a car Microsoft certifications such as AZ‑900 and AZ‑104 Experience supporting large or complex tenant environments What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit Why join Node4? Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Sky
Technical Business Analyst
Sky City, Leeds
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
02/04/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Brellis Recruitment
Head of IT
Brellis Recruitment Leicester, Leicestershire
Head of IT Location: (multi-site) Type: Permanent Full-time Salary: £50-£60k IT Budget: £1m internal Infrastructure: Predominantly cloud Core Platform: SAP + bespoke portals A market-leading, business part of a well-established European group is seeking a credible, commercially-minded Head of IT to lead its UK technology function and shape the path forward on automation, SAP optimisation, and group-level engagement. The Opportunity This is a newly elevated role, created as the business recognises the need for a technology leader with genuine gravitas someone who can set strategy, challenge suppliers with confidence, and represent the UK IT function credibly within a wider European governance structure. You will inherit a capable team and an established cloud-based infrastructure, and take ownership of an IT function that interacts closely with Group IT in Germany. The business pays for Group IT services and needs a leader who can maximise what it gets in return influencing global initiatives, navigating governance effectively, and securing a stronger seat at the table. There is no formal technology roadmap yet. You will be expected to build one rooted in practical guidance from Group, but shaped by your own expertise in systems alignment, productivity, and intelligent automation. Key Responsibilities Lead the UK IT function, managing a small team and an internal budget of approximately £1m Build and own the technology roadmap, with a clear focus on automation, SAP optimisation, and cost reduction through systems alignment Identify and deliver SAP improvements challenging what the business does today, where costs are incurred, and where productivity gains are possible Engage confidently with third-party software developers, portal and API suppliers, and automation vendors pushing back where needed Manage the relationship with Group IT in europe navigating governance, securing approval for UK initiatives, and maximising the value of central services Drive a shift toward leveraging Group IT more fully, reducing duplicated internal effort and realigning headcount accordingly Oversee bespoke development work across portals, APIs, and workflow automations Be visible across multiple UK sites, with regular travel as the role requires About You Proven experience leading an IT function at Head of IT, IT Director, or equivalent level Technically credible able to hold your own in conversations with developers, architects, and Group-level IT leadership Strong SAP knowledge with experience identifying process improvements and driving system efficiencies Commercially minded you understand the cost base, challenge suppliers effectively, and can build a business case Experience working within a group or subsidiary structure, ideally with European or international governance Comfortable operating in an environment without a fully-formed roadmap you can create structure where there is ambiguity A confident communicator who can represent the IT function professionally at all levels, internally and externally Experience with automation programmes and an appetite to push the business forward in this area What s on Offer A senior, highly visible role in a business that is ready to invest in IT leadership. You will have genuine autonomy to shape the agenda, the support of a knowledgeable existing team, and the platform to build a strategy from the ground up. The business is based in Warwickshire, with additional sites requiring regular visits. INDL
02/04/2026
Full time
Head of IT Location: (multi-site) Type: Permanent Full-time Salary: £50-£60k IT Budget: £1m internal Infrastructure: Predominantly cloud Core Platform: SAP + bespoke portals A market-leading, business part of a well-established European group is seeking a credible, commercially-minded Head of IT to lead its UK technology function and shape the path forward on automation, SAP optimisation, and group-level engagement. The Opportunity This is a newly elevated role, created as the business recognises the need for a technology leader with genuine gravitas someone who can set strategy, challenge suppliers with confidence, and represent the UK IT function credibly within a wider European governance structure. You will inherit a capable team and an established cloud-based infrastructure, and take ownership of an IT function that interacts closely with Group IT in Germany. The business pays for Group IT services and needs a leader who can maximise what it gets in return influencing global initiatives, navigating governance effectively, and securing a stronger seat at the table. There is no formal technology roadmap yet. You will be expected to build one rooted in practical guidance from Group, but shaped by your own expertise in systems alignment, productivity, and intelligent automation. Key Responsibilities Lead the UK IT function, managing a small team and an internal budget of approximately £1m Build and own the technology roadmap, with a clear focus on automation, SAP optimisation, and cost reduction through systems alignment Identify and deliver SAP improvements challenging what the business does today, where costs are incurred, and where productivity gains are possible Engage confidently with third-party software developers, portal and API suppliers, and automation vendors pushing back where needed Manage the relationship with Group IT in europe navigating governance, securing approval for UK initiatives, and maximising the value of central services Drive a shift toward leveraging Group IT more fully, reducing duplicated internal effort and realigning headcount accordingly Oversee bespoke development work across portals, APIs, and workflow automations Be visible across multiple UK sites, with regular travel as the role requires About You Proven experience leading an IT function at Head of IT, IT Director, or equivalent level Technically credible able to hold your own in conversations with developers, architects, and Group-level IT leadership Strong SAP knowledge with experience identifying process improvements and driving system efficiencies Commercially minded you understand the cost base, challenge suppliers effectively, and can build a business case Experience working within a group or subsidiary structure, ideally with European or international governance Comfortable operating in an environment without a fully-formed roadmap you can create structure where there is ambiguity A confident communicator who can represent the IT function professionally at all levels, internally and externally Experience with automation programmes and an appetite to push the business forward in this area What s on Offer A senior, highly visible role in a business that is ready to invest in IT leadership. You will have genuine autonomy to shape the agenda, the support of a knowledgeable existing team, and the platform to build a strategy from the ground up. The business is based in Warwickshire, with additional sites requiring regular visits. INDL
Ecs Resource Group Ltd
Head Of Professional Services
Ecs Resource Group Ltd City, London
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Reimin Reid Recruitment Limited
Business Development Manager - Design/Manufacturing SAAS
Reimin Reid Recruitment Limited Reading, Oxfordshire
IT Sales: Business Development Manager Design/Manufacturing SAAS Location: Midlands-South (Hybrid) Salary: £35k-£45k BASIC, £60k-£70k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing CAD/CAM and BIM solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of CAD and BIM software and services into the manufacturing sector. These solutions will be sold into new logos and existing customers across the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling software or tech. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in manufacturing. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Candidate Skills Required: Proven track record of new business wins and account development Experience in selling SAAS/software/tech solutions A minimum of 2-3 years IT sales experience Candidate Skills Beneficial: Degree educated Sold into the manufacturing/engineering sectors CAD or BIM solution sales experience Degree educated in an engineering discipline A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
01/04/2026
Full time
IT Sales: Business Development Manager Design/Manufacturing SAAS Location: Midlands-South (Hybrid) Salary: £35k-£45k BASIC, £60k-£70k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Enjoying success after success, this is a great opportunity to join a rapidly growing and established software organisation that specialises in providing CAD/CAM and BIM solutions to companies across the UK and Europe. Due to further growth/expansion, they are currently looking to hire a highly motivated field sales professional to sell its portfolio of CAD and BIM software and services into the manufacturing sector. These solutions will be sold into new logos and existing customers across the UK. The ideal candidate will be driven, confident, consultative and solution sales led with experience selling software or tech. It is a bonus if you have sold similar solutions previously or had exposure to/have an interest in manufacturing. Our client offers the successful applicant security, progression opportunities and the potential to earn great money as they reward heavily on good performance. Candidate Skills Required: Proven track record of new business wins and account development Experience in selling SAAS/software/tech solutions A minimum of 2-3 years IT sales experience Candidate Skills Beneficial: Degree educated Sold into the manufacturing/engineering sectors CAD or BIM solution sales experience Degree educated in an engineering discipline A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Reimin Reid Recruitment Limited
Business Development Manager - Road Safety Technology
Reimin Reid Recruitment Limited City, Birmingham
IT Sales: Business Development Manager Road Safety Technology Location: UK Wide Salary: £40k-£55k BASIC, Uncapped OTE + Car/Car Allowance + Benefits Ref: (phone number removed) Role: This is a great opportunity to work for a well-established and reputable organisation within the traffic/transport sector that has a mission to make roads safer. Following an impressive year, it is now seeking a consultative and driven business development manager to sell its road safety solutions to both new and existing highways/local authority customers across the UK. The ideal candidate will be proactive with a can do attitude and have solution selling experience within the transport, highways and local authority space. Solutions sold could include anything related to asset management, road safety or even intelligent transport. In this role deals can range from £10k up to £500k. On offer for the successful applicant is security, progression opportunities and the potential to earn good money. Required: Proven track record of business development (new logo & existing) Experienced in solution selling Dynamic, results driven and highly consultative Sold solutions into transport, highways or local authorities A minimum of 5+ years sales experience Beneficial: Sold asset management, road safety or intelligent transport solutions To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
01/04/2026
Full time
IT Sales: Business Development Manager Road Safety Technology Location: UK Wide Salary: £40k-£55k BASIC, Uncapped OTE + Car/Car Allowance + Benefits Ref: (phone number removed) Role: This is a great opportunity to work for a well-established and reputable organisation within the traffic/transport sector that has a mission to make roads safer. Following an impressive year, it is now seeking a consultative and driven business development manager to sell its road safety solutions to both new and existing highways/local authority customers across the UK. The ideal candidate will be proactive with a can do attitude and have solution selling experience within the transport, highways and local authority space. Solutions sold could include anything related to asset management, road safety or even intelligent transport. In this role deals can range from £10k up to £500k. On offer for the successful applicant is security, progression opportunities and the potential to earn good money. Required: Proven track record of business development (new logo & existing) Experienced in solution selling Dynamic, results driven and highly consultative Sold solutions into transport, highways or local authorities A minimum of 5+ years sales experience Beneficial: Sold asset management, road safety or intelligent transport solutions To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Veolia
3rd line Cloud engineer
Veolia Cannock, Staffordshire
3rd line Cloud engineer Salary: OTE in the region of up to £(phone number removed) plus other Veolia benefits Hours : 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP (other locations will be considered) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 17.5% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we're looking for: Essential: Candidates should have a basic understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs). At least 18 months proven experience in supporting a Windows Server domain utilising operating systems 2016 and above, including the ongoing maintenance and support from both an operational and security perspective, while also having strong knowledge of services such as Active Directory, Group Policy and DNS. Required skills also include previous experience or use of scripting/automation (PowerShell/Python), cloud provisioning/configuration, with experience deploying infrastructure as code. The role will allow you to challenge conventional infrastructure ideas (PaaS, serverless), collaborating with design teams, good customer-facing and diagnostic skills, and the ability to work under pressure, and automate deployments (infrastructure as code). Desirable: Azure & Google Cloud experience; Linux administration; MCSA/E/D; SC Cleared To be willing to work towards or have achieved, the AWS Solutions Architect Associate certification or equivalent. Worked in a DevOps environment or have a basic understanding of these principles. Full driving license. Previous experience or use of Amazon Connect services. Also advantageous: Broad technology experience with pragmatic application; Azure cloud & Entra ID expertise; Ability to translate complex technical issues; Experience managing auto-scaling & financially-efficient systems; SQL and NoSQL database experience (SQL Server, MySQL, DynamoDB, MongoDB). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
01/04/2026
Full time
3rd line Cloud engineer Salary: OTE in the region of up to £(phone number removed) plus other Veolia benefits Hours : 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP (other locations will be considered) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 17.5% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we're looking for: Essential: Candidates should have a basic understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs). At least 18 months proven experience in supporting a Windows Server domain utilising operating systems 2016 and above, including the ongoing maintenance and support from both an operational and security perspective, while also having strong knowledge of services such as Active Directory, Group Policy and DNS. Required skills also include previous experience or use of scripting/automation (PowerShell/Python), cloud provisioning/configuration, with experience deploying infrastructure as code. The role will allow you to challenge conventional infrastructure ideas (PaaS, serverless), collaborating with design teams, good customer-facing and diagnostic skills, and the ability to work under pressure, and automate deployments (infrastructure as code). Desirable: Azure & Google Cloud experience; Linux administration; MCSA/E/D; SC Cleared To be willing to work towards or have achieved, the AWS Solutions Architect Associate certification or equivalent. Worked in a DevOps environment or have a basic understanding of these principles. Full driving license. Previous experience or use of Amazon Connect services. Also advantageous: Broad technology experience with pragmatic application; Azure cloud & Entra ID expertise; Ability to translate complex technical issues; Experience managing auto-scaling & financially-efficient systems; SQL and NoSQL database experience (SQL Server, MySQL, DynamoDB, MongoDB). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
EXPRESS SOLICITORS
Proclaim Developer
EXPRESS SOLICITORS Northenden, Manchester
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
01/04/2026
Full time
Job Title: Proclaim Developer Location: Sharston, Manchester, M22 4SN Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. Person Specification: Essential: General understanding of common database programming and query languages. Excellent analytical and problem-solving skills. Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders. Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively. Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role. Creating new case types, database fields and correspondents. Screen design and intelligence. Using maths fields and tests to perform specific functions. Workflow maintenance including creation of linked actions, forms, secure documents, and master documents. Advanced Report training or equivalent practical experience of designing, amending and scheduling reports. Understanding of design and execution of SQL queries. Experience of designing and using auto routines. Import/Export routines. Task server configuration, scheduling, and troubleshooting. Familiarity with Proclaim v3.5 and its additional features. Experience of design and execution of Macros. Knowledge of Proclaim Accounts system and Sage accounting software. Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types. Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing. HTML knowledge. Understanding of web services and multi-platform system interactions. Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance. Experience of creating and maintaining Proclaim Secure Docs. A practical knowledge of Windows based networks including Active Directory and Exchange. Salary & Hours Salary of £40,000 - £50,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: Hybrid Working - Remote or hybrid working available 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Lorien
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K
Lorien
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/04/2026
Full time
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Lorien
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus
Lorien
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/04/2026
Full time
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Ambition Europe Limited
Senior Business Development Manager - 6 Months
Ambition Europe Limited
Senior Manager, Business Development & Marketing (6-Month FTC) Location: Global / Multi-jurisdictional Reports to: Chief Business Development & Marketing Officer A leading international professional services firm is seeking an experienced Senior Business Development & Marketing Manager for a 6-month fixed-term contract. The role supports its global corporate services, funds and fiduciary business, driving a proactive BD strategy and strengthening internal processes across key markets in Europe, the US and Asia. This senior position partners closely with directors and senior stakeholders to target new business opportunities, enhance BD best practice, manage a high-performing team, and deliver data-driven client development activity. Key Responsibilities Lead development and execution of BD plans across service lines. Use data and research to identify and prioritise new client and intermediary opportunities. Drive both internal cross-selling and external new business acquisition. Work with BD data, research and client development teams to target key markets. Utilise CRM systems (InterAction or similar) to optimise BD processes and insights. Strengthen BD reporting, dashboards and firm-wide behaviours. Run planning and review meetings with service line teams; monitor budgets and activity. Translate service line BD plans into clear individual BD actions and targets. Support development of marketing collateral. Lead and advise on major pitches, proposals and high-value opportunities. Coordinate BD trips, suggest targets, improve meeting effectiveness and manage itineraries. Identify conference opportunities, secure speaking roles and research attendee targets. Plan and deliver BD events aligned to targeting goals. Support BD training initiatives to encourage cross-selling and service understanding. Manage BD budgets and ensure timely reporting of progress and spend. Skills, Knowledge & Expertise Degree desirable. Proven success designing and delivering effective BD strategies. Strong stakeholder management at all seniority levels. Excellent communication, analytical and relationship-building skills. Confident client-facing presence with strong networking ability. Experienced people manager with a proactive, solutions-focused mindset. CRM experience (preferably InterAction). Culture & Inclusion The firm is committed to an inclusive, diverse and supportive environment. Applications are welcomed from all backgrounds, and reasonable adjustments are available throughout the recruitment process. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
01/04/2026
Full time
Senior Manager, Business Development & Marketing (6-Month FTC) Location: Global / Multi-jurisdictional Reports to: Chief Business Development & Marketing Officer A leading international professional services firm is seeking an experienced Senior Business Development & Marketing Manager for a 6-month fixed-term contract. The role supports its global corporate services, funds and fiduciary business, driving a proactive BD strategy and strengthening internal processes across key markets in Europe, the US and Asia. This senior position partners closely with directors and senior stakeholders to target new business opportunities, enhance BD best practice, manage a high-performing team, and deliver data-driven client development activity. Key Responsibilities Lead development and execution of BD plans across service lines. Use data and research to identify and prioritise new client and intermediary opportunities. Drive both internal cross-selling and external new business acquisition. Work with BD data, research and client development teams to target key markets. Utilise CRM systems (InterAction or similar) to optimise BD processes and insights. Strengthen BD reporting, dashboards and firm-wide behaviours. Run planning and review meetings with service line teams; monitor budgets and activity. Translate service line BD plans into clear individual BD actions and targets. Support development of marketing collateral. Lead and advise on major pitches, proposals and high-value opportunities. Coordinate BD trips, suggest targets, improve meeting effectiveness and manage itineraries. Identify conference opportunities, secure speaking roles and research attendee targets. Plan and deliver BD events aligned to targeting goals. Support BD training initiatives to encourage cross-selling and service understanding. Manage BD budgets and ensure timely reporting of progress and spend. Skills, Knowledge & Expertise Degree desirable. Proven success designing and delivering effective BD strategies. Strong stakeholder management at all seniority levels. Excellent communication, analytical and relationship-building skills. Confident client-facing presence with strong networking ability. Experienced people manager with a proactive, solutions-focused mindset. CRM experience (preferably InterAction). Culture & Inclusion The firm is committed to an inclusive, diverse and supportive environment. Applications are welcomed from all backgrounds, and reasonable adjustments are available throughout the recruitment process. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
CGI
Business Development Director
CGI
Business Development Director Position Description At CGI, we empower our people to shape the future of industries by building lasting partnerships and delivering meaningful change. In this role, you'll play a pivotal part in expanding our presence across Scotland's Local Government sector, forging strong networks, and driving long-term opportunities that help councils deliver more efficient, citizen-focused services. You will be at the forefront of building new relationships, working alongside a collaborative team, and contributing to innovative strategies that strengthen CGI's role as a trusted partner in public service transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Ideally you will need to hold UK Security Clearance or be eligible to go through this clearance. Whilst this is a hybrid position there is an expectation that you will need to travel around Scotland to visit clients and CGI Offices. Your future duties and responsibilities In this role, you will focus on developing new opportunities across Scotland's Local Government sector, expanding CGI's reach beyond established accounts. You will use your knowledge of the local government landscape and your professional network to identify opportunities, initiate conversations, and position CGI as the partner of choice. Working closely with internal teams, you will shape a coherent business development strategy, build trusted relationships with senior stakeholders, and help create the pipeline that will underpin future growth. You will also collaborate with marketing and bid teams to craft compelling propositions, ensuring CGI is strongly positioned to win work that transforms services for citizens. This is a role where your ability to take ownership, bring creativity to engagement strategies, and thrive in a supportive environment will be key to your success. Key responsibilities: • Identify and develop new business opportunities across Scotland's Local Government sector • Build and nurture relationships with senior stakeholders in councils and public sector bodies • Shape and execute a coherent business development strategy in collaboration with CGI teams • Work with marketing to design and deliver targeted engagement campaigns • Build and maintain a long-term opportunity pipeline to support bidding and growth • Represent CGI at sector events, forums, and networks to strengthen market presence Required qualifications to be successful in this role To succeed in this role, you will bring strong knowledge of the Scottish Local Authority and Local Government landscape, proven business development experience, and the ability to leverage networks to open doors and create opportunities. You should combine strategic thinking with hands-on relationship-building skills. Essential qualifications: • Strong track record in business development within the public sector, ideally Local Government • Established network of contacts across Scotland's Local Authorities • Proven ability to develop and deliver a business development strategy • Experience of working with marketing and bid teams to shape opportunities • Excellent communication and stakeholder engagement skills • Commercial awareness and ability to identify long-term growth opportunities Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Business Development Director Position Description At CGI, we empower our people to shape the future of industries by building lasting partnerships and delivering meaningful change. In this role, you'll play a pivotal part in expanding our presence across Scotland's Local Government sector, forging strong networks, and driving long-term opportunities that help councils deliver more efficient, citizen-focused services. You will be at the forefront of building new relationships, working alongside a collaborative team, and contributing to innovative strategies that strengthen CGI's role as a trusted partner in public service transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Ideally you will need to hold UK Security Clearance or be eligible to go through this clearance. Whilst this is a hybrid position there is an expectation that you will need to travel around Scotland to visit clients and CGI Offices. Your future duties and responsibilities In this role, you will focus on developing new opportunities across Scotland's Local Government sector, expanding CGI's reach beyond established accounts. You will use your knowledge of the local government landscape and your professional network to identify opportunities, initiate conversations, and position CGI as the partner of choice. Working closely with internal teams, you will shape a coherent business development strategy, build trusted relationships with senior stakeholders, and help create the pipeline that will underpin future growth. You will also collaborate with marketing and bid teams to craft compelling propositions, ensuring CGI is strongly positioned to win work that transforms services for citizens. This is a role where your ability to take ownership, bring creativity to engagement strategies, and thrive in a supportive environment will be key to your success. Key responsibilities: • Identify and develop new business opportunities across Scotland's Local Government sector • Build and nurture relationships with senior stakeholders in councils and public sector bodies • Shape and execute a coherent business development strategy in collaboration with CGI teams • Work with marketing to design and deliver targeted engagement campaigns • Build and maintain a long-term opportunity pipeline to support bidding and growth • Represent CGI at sector events, forums, and networks to strengthen market presence Required qualifications to be successful in this role To succeed in this role, you will bring strong knowledge of the Scottish Local Authority and Local Government landscape, proven business development experience, and the ability to leverage networks to open doors and create opportunities. You should combine strategic thinking with hands-on relationship-building skills. Essential qualifications: • Strong track record in business development within the public sector, ideally Local Government • Established network of contacts across Scotland's Local Authorities • Proven ability to develop and deliver a business development strategy • Experience of working with marketing and bid teams to shape opportunities • Excellent communication and stakeholder engagement skills • Commercial awareness and ability to identify long-term growth opportunities Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Infrastructure Engineers
CGI Gloucester, Gloucestershire
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Starling Bank
Senior Penetration Tester
Starling Bank
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role As an experienced Penetration Tester at Starling, you'll be joining an established team, working with talented cyber security professionals to ensure our services are designed, developed and operated securely. This is a collaborative role - you'll directly interact with multiple areas of the business to understand requirements, conduct research, perform security testing, and report issues aligned to our risk framework. Being an internal tester, you'll gain a strong understanding of how technology works at Starling to enable in-depth testing. You'll also support remediation processes, seeing your findings lead to tangible security improvements. We understand the importance of knowledge and expertise remaining current, so we'll actively support your advancement through research and training. In turn, you'll help us continuously improve our processes, methodologies and tools to maintain the highest standard of testing. Responsibilities Scoping and performing mobile, web application, cloud and infrastructure penetration tests. Collaborating with engineering teams to facilitate secure development, including: Reviewing and analysing proposed technical solutions to identify appropriate security controls. Conducting code reviews of features and critical security components. Performing in-depth practical security testing. Advising on the remediation of security issues and identifying solutions to address root causes. Automating security testing and developing internal tooling to achieve continuous assurance. Identifying and implementing improvements to the team's internal processes and procedures. Mentoring less-experienced team members, leading by example in technical assessments, and promoting a collaborative approach to security across Starling. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience in mobile, web application, cloud and infrastructure penetration testing. Technical knowledge - we don't expect mastery of every area, but are looking for a good foundation in the following domains: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and the ability to apply technical security knowledge to new and unfamiliar areas. Penetration testing qualifications (e.g. CREST Certified Tester, OSCP) or equivalent industry experience. Experience performing code reviews or code-assisted testing, particularly in Java and Go. Experience in automation of security testing (e.g. using Python or Go). Excellent verbal and written communication skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
01/04/2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role As an experienced Penetration Tester at Starling, you'll be joining an established team, working with talented cyber security professionals to ensure our services are designed, developed and operated securely. This is a collaborative role - you'll directly interact with multiple areas of the business to understand requirements, conduct research, perform security testing, and report issues aligned to our risk framework. Being an internal tester, you'll gain a strong understanding of how technology works at Starling to enable in-depth testing. You'll also support remediation processes, seeing your findings lead to tangible security improvements. We understand the importance of knowledge and expertise remaining current, so we'll actively support your advancement through research and training. In turn, you'll help us continuously improve our processes, methodologies and tools to maintain the highest standard of testing. Responsibilities Scoping and performing mobile, web application, cloud and infrastructure penetration tests. Collaborating with engineering teams to facilitate secure development, including: Reviewing and analysing proposed technical solutions to identify appropriate security controls. Conducting code reviews of features and critical security components. Performing in-depth practical security testing. Advising on the remediation of security issues and identifying solutions to address root causes. Automating security testing and developing internal tooling to achieve continuous assurance. Identifying and implementing improvements to the team's internal processes and procedures. Mentoring less-experienced team members, leading by example in technical assessments, and promoting a collaborative approach to security across Starling. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience in mobile, web application, cloud and infrastructure penetration testing. Technical knowledge - we don't expect mastery of every area, but are looking for a good foundation in the following domains: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and the ability to apply technical security knowledge to new and unfamiliar areas. Penetration testing qualifications (e.g. CREST Certified Tester, OSCP) or equivalent industry experience. Experience performing code reviews or code-assisted testing, particularly in Java and Go. Experience in automation of security testing (e.g. using Python or Go). Excellent verbal and written communication skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Government Digital & Data
Head of IT Service Management - HMRC - G7
Government Digital & Data
Location Birmingham, Bristol, Cardiff, Edinburgh, East Kilbride, Glasgow, Leeds, Liverpool, Manchester, Newcastle -Upon- Tyne, Portsmouth, Preston- St Mark's House, Stanley Street, Preston, PR1 4AT, Telford, Worthing Please note that due to workforce controls ,Birmingham, Cardiff, Glasgow, Newcastle- Upon- Tyne, Portsmouth and Preston are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Management of Live Service contract. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day Live Services including incident, risk and problem management, continuous improvement and continuous development. Plan and schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Person specification Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Essential Criteria Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Desirable Criteria ITIL v4 certification (or willingness to work towards). Working knowledge of HMRC Directorates & Business Units, preferably Business Taxes/Corporation Tax.
01/04/2026
Full time
Location Birmingham, Bristol, Cardiff, Edinburgh, East Kilbride, Glasgow, Leeds, Liverpool, Manchester, Newcastle -Upon- Tyne, Portsmouth, Preston- St Mark's House, Stanley Street, Preston, PR1 4AT, Telford, Worthing Please note that due to workforce controls ,Birmingham, Cardiff, Glasgow, Newcastle- Upon- Tyne, Portsmouth and Preston are only available to existing HMRC staff in these locations. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. CDIO values and empowers the growth of its people and offers the "CDIO University". This is a one stop shop for all things learning and development. The comprehensive offer encompassing academic, personal and career related opportunity and learning, ensuring all receive a consistent approach to technical learning. This includes access to subject matter experts, technical learning, professional communities, academies, apprenticeships, talent schemes as well as providing, delivering, encouraging and supporting activities for personal growth and wellbeing. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Management of Live Service contract. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day Live Services including incident, risk and problem management, continuous improvement and continuous development. Plan and schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Person specification Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Essential Criteria Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Desirable Criteria ITIL v4 certification (or willingness to work towards). Working knowledge of HMRC Directorates & Business Units, preferably Business Taxes/Corporation Tax.
Government Digital & Data
Infrastructure Engineer - Medicines and Healthcare Products Regulatory Agency - SEO
Government Digital & Data
Location Canary Wharf or South Mimms, Hertfordshire About the job Job summary We are currently looking for an Infrastructure Engineer (EuC and telephony) to join our Technology & Services Operations Function within the Digital and Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. This role will also be required to participate in the Agency's out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota. A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. Job description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency. What's the role? The Infrastructure Engineer will be responsible for assisting in the management and delivery of infrastructure projects and business-as-usual (BAU) tasks, focusing primarily on our End User Compute (EuC) and telephony infrastructure. This role is vital for maintaining the stability, performance, and security of the Infrastructure as the MHRA undertakes a significant overhaul of its IT infrastructure, including the deployment of new equipment. The successful candidate will apply their technical expertise in core Infrastructure technologies to support day-to-day operations. You will collaborate with other engineers to troubleshoot and resolve issues, contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure that infrastructure activities align with overall IT strategy and operational objectives. An on-call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services. Person specification Key responsibilities: Leadership and Escalation: Lead and manage the successful execution of EuC and telephony projects, ensuring that tasks are completed on time and within scope while supporting the MHRA's IT strategy. Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex EuC and telephony issues, ensuring high-quality resolutions that prevent future incidents. Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team. Infrastructure Stability, Security, and Performance: Take ownership of the overall stability, performance, and security of our IT Infrastructure, which includes assisting in the management of data centre services such as blade systems, virtualisation platforms, servers, Storage, Backup and power systems. Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements. Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre-emptive solutions to minimize downtime and service disruptions. Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting-edge infrastructure technologies. Collaboration and Stakeholder Management: Work closely with project teams, and other IT functions to ensure alignment of strategies with the overall IT infrastructure roadmap. Build productive relationships with external vendors, supporting the assessment of their services and products to meet the agency's performance and security expectations. Communicate project progress and EuC and telephony performance with team members to ensure that business requirements are consistently met. Business-as-Usual (BAU) Operations: Have a strong understanding of ITIL, including configuration, troubleshooting, and maintenance of Infrastructure components, ensuring smooth and uninterrupted service operations On-Call and Incident Management: Participate in the on-call rota, providing support for critical issues, and ensuring prompt response times to minimize business impact. Assist in incident response during escalations, supporting timely communication with key stakeholders and contributing to quick resolution. Learn from post-incident reports to understand preventive measures and support continuous improvement in incident management processes. Who are we looking for? Our successful candidate will have: Hands-on experience with troubleshooting EuC and telephony performance issues and integrating new equipment within an existing IT architecture. Experience in supporting Infrastructure operations, particularly in EuC and telephony technologies such as Intune and Autopilot. Technical knowledge of Infrastructure technologies, including an understanding of maintain laptop builds, patching management, application deployment technologies, remote management and diagnostics as well as Microsoft teams calling Proven experience in troubleshooting and maintenance, including experience in configuring and managing EuC and telephony Infrastructure components. Understanding of industry standards and best practices related to EuC and telephony Infrastructure architecture and security, including Directory Services understanding (such as AD/EntraID, LDAP, etc). If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification ! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact
01/04/2026
Full time
Location Canary Wharf or South Mimms, Hertfordshire About the job Job summary We are currently looking for an Infrastructure Engineer (EuC and telephony) to join our Technology & Services Operations Function within the Digital and Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. This role will also be required to participate in the Agency's out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota. A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. Job description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency. What's the role? The Infrastructure Engineer will be responsible for assisting in the management and delivery of infrastructure projects and business-as-usual (BAU) tasks, focusing primarily on our End User Compute (EuC) and telephony infrastructure. This role is vital for maintaining the stability, performance, and security of the Infrastructure as the MHRA undertakes a significant overhaul of its IT infrastructure, including the deployment of new equipment. The successful candidate will apply their technical expertise in core Infrastructure technologies to support day-to-day operations. You will collaborate with other engineers to troubleshoot and resolve issues, contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure that infrastructure activities align with overall IT strategy and operational objectives. An on-call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services. Person specification Key responsibilities: Leadership and Escalation: Lead and manage the successful execution of EuC and telephony projects, ensuring that tasks are completed on time and within scope while supporting the MHRA's IT strategy. Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex EuC and telephony issues, ensuring high-quality resolutions that prevent future incidents. Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team. Infrastructure Stability, Security, and Performance: Take ownership of the overall stability, performance, and security of our IT Infrastructure, which includes assisting in the management of data centre services such as blade systems, virtualisation platforms, servers, Storage, Backup and power systems. Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements. Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre-emptive solutions to minimize downtime and service disruptions. Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting-edge infrastructure technologies. Collaboration and Stakeholder Management: Work closely with project teams, and other IT functions to ensure alignment of strategies with the overall IT infrastructure roadmap. Build productive relationships with external vendors, supporting the assessment of their services and products to meet the agency's performance and security expectations. Communicate project progress and EuC and telephony performance with team members to ensure that business requirements are consistently met. Business-as-Usual (BAU) Operations: Have a strong understanding of ITIL, including configuration, troubleshooting, and maintenance of Infrastructure components, ensuring smooth and uninterrupted service operations On-Call and Incident Management: Participate in the on-call rota, providing support for critical issues, and ensuring prompt response times to minimize business impact. Assist in incident response during escalations, supporting timely communication with key stakeholders and contributing to quick resolution. Learn from post-incident reports to understand preventive measures and support continuous improvement in incident management processes. Who are we looking for? Our successful candidate will have: Hands-on experience with troubleshooting EuC and telephony performance issues and integrating new equipment within an existing IT architecture. Experience in supporting Infrastructure operations, particularly in EuC and telephony technologies such as Intune and Autopilot. Technical knowledge of Infrastructure technologies, including an understanding of maintain laptop builds, patching management, application deployment technologies, remote management and diagnostics as well as Microsoft teams calling Proven experience in troubleshooting and maintenance, including experience in configuring and managing EuC and telephony Infrastructure components. Understanding of industry standards and best practices related to EuC and telephony Infrastructure architecture and security, including Directory Services understanding (such as AD/EntraID, LDAP, etc). If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification ! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact
Government Digital & Data
Senior IT Service Manager - Office for National Statistics - G7
Government Digital & Data
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
01/04/2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
Government Digital & Data
Lead Technical Architect - Crown Prosecution Service - G7
Government Digital & Data
Location This post can be based in any location within England and Wales where a CPS office is located. Whilst it's an expectation of the role to travel to CPS locations as per business needs, CPS is disability confident employer and all reasonable adjustments will be considered in line with Equality Act of 2010. About the job Job summary The Lead Technical Architect operates at a strategic level within the Digital and Information Directorate (DID), reporting to the Principal Technical and Enterprise Architect. The role is pivotal in shaping the technical direction of digital services across multiple teams and projects. Its primary purpose is to ensure that systems are robust, scalable, secure, and aligned with organisational and government standards. Key responsibilities include guiding technical design, making critical architectural decisions, and assuring solution quality through reviews and adherence to architecture principles. The role promotes reuse, interoperability, and cross-organisation and cross-government collaboration, identifying opportunities for shared platforms and services to deliver better value. Beyond technical oversight, the Lead Technical Architect plays a leadership role in mentoring other architects and technical staff, fostering continuous learning and professional development. They will be a leader in the architecture community, embedding best practices and driving innovation and architectural alignment across delivery teams. Strategically, the position requires maintaining awareness of emerging technologies, government digital strategies, and socio-political trends to ensure architectural decisions remain forward-looking. The architect will engage senior stakeholders to influence strategic direction and inform planning and investment decisions. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 before starting in this role. The start date is expected to be 8-12 weeks after the application deadline. As part of this role, you are expected to undertake direct line management responsibilities. Job description Your roles and responsibilities: You define and own technical architecture for complex digital services, ensuring alignment with organisational and government standards (e.g., GDS framework). You provide strategic technical leadership, influencing design decisions and guiding delivery teams across multiple projects. You assure solution quality through architecture reviews, governance, and adherence to enterprise principles such as scalability, security, and interoperability. You promote reuse and shared platforms, identifying opportunities for cross-government collaboration and cost-effective solutions. You mentor and develop technical staff, fostering a culture of continuous learning and professional growth within the architecture community. You engage senior stakeholders, translating technical concepts into business value and influencing investment decisions. You stay ahead of emerging technologies and trends, ensuring architectural decisions remain innovative and future-proof. You lead on risk management and compliance, including security standards and technical assurance processes. You champion best practices, embedding agile and DevOps principles into architecture and delivery approaches. A copy of the full job description is attached. Person specification To be eligible to apply, you need to: Have substantial experience in technical architecture, including designing and assuring complex digital services that meet organisational and relevant sector standards, preferably HMG standards. Demonstrate strategic thinking, with the ability to see the bigger picture, align technical decisions to long-term organisational goals, and anticipate emerging technologies and trends. Show leadership capability, including mentoring technical staff, fostering professional development, and leading architecture communities to embed best practices. Possess strong stakeholder engagement skills, able to influence senior leaders and communicate complex technical concepts clearly to non-technical audiences. Be adept at promoting reuse and interoperability, identifying opportunities for shared platforms and cross-organisation and cross-government collaboration to deliver value. Have a proven ability to assure solution quality, through governance, reviews, and adherence to enterprise architecture principles such as scalability, security, and sustainability. Understand agile and DevSecOps practices, working with these principles in architecture and delivery approaches. Hold or be eligible for SC clearance, as this is mandatory for the role. You also need to demonstrate the following technical skills: Cyber Security Architecture Systems & Infrastructure Engineering Cloud Engineering Software Engineering Networking Integration & Middleware
01/04/2026
Full time
Location This post can be based in any location within England and Wales where a CPS office is located. Whilst it's an expectation of the role to travel to CPS locations as per business needs, CPS is disability confident employer and all reasonable adjustments will be considered in line with Equality Act of 2010. About the job Job summary The Lead Technical Architect operates at a strategic level within the Digital and Information Directorate (DID), reporting to the Principal Technical and Enterprise Architect. The role is pivotal in shaping the technical direction of digital services across multiple teams and projects. Its primary purpose is to ensure that systems are robust, scalable, secure, and aligned with organisational and government standards. Key responsibilities include guiding technical design, making critical architectural decisions, and assuring solution quality through reviews and adherence to architecture principles. The role promotes reuse, interoperability, and cross-organisation and cross-government collaboration, identifying opportunities for shared platforms and services to deliver better value. Beyond technical oversight, the Lead Technical Architect plays a leadership role in mentoring other architects and technical staff, fostering continuous learning and professional development. They will be a leader in the architecture community, embedding best practices and driving innovation and architectural alignment across delivery teams. Strategically, the position requires maintaining awareness of emerging technologies, government digital strategies, and socio-political trends to ensure architectural decisions remain forward-looking. The architect will engage senior stakeholders to influence strategic direction and inform planning and investment decisions. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 before starting in this role. The start date is expected to be 8-12 weeks after the application deadline. As part of this role, you are expected to undertake direct line management responsibilities. Job description Your roles and responsibilities: You define and own technical architecture for complex digital services, ensuring alignment with organisational and government standards (e.g., GDS framework). You provide strategic technical leadership, influencing design decisions and guiding delivery teams across multiple projects. You assure solution quality through architecture reviews, governance, and adherence to enterprise principles such as scalability, security, and interoperability. You promote reuse and shared platforms, identifying opportunities for cross-government collaboration and cost-effective solutions. You mentor and develop technical staff, fostering a culture of continuous learning and professional growth within the architecture community. You engage senior stakeholders, translating technical concepts into business value and influencing investment decisions. You stay ahead of emerging technologies and trends, ensuring architectural decisions remain innovative and future-proof. You lead on risk management and compliance, including security standards and technical assurance processes. You champion best practices, embedding agile and DevOps principles into architecture and delivery approaches. A copy of the full job description is attached. Person specification To be eligible to apply, you need to: Have substantial experience in technical architecture, including designing and assuring complex digital services that meet organisational and relevant sector standards, preferably HMG standards. Demonstrate strategic thinking, with the ability to see the bigger picture, align technical decisions to long-term organisational goals, and anticipate emerging technologies and trends. Show leadership capability, including mentoring technical staff, fostering professional development, and leading architecture communities to embed best practices. Possess strong stakeholder engagement skills, able to influence senior leaders and communicate complex technical concepts clearly to non-technical audiences. Be adept at promoting reuse and interoperability, identifying opportunities for shared platforms and cross-organisation and cross-government collaboration to deliver value. Have a proven ability to assure solution quality, through governance, reviews, and adherence to enterprise architecture principles such as scalability, security, and sustainability. Understand agile and DevSecOps practices, working with these principles in architecture and delivery approaches. Hold or be eligible for SC clearance, as this is mandatory for the role. You also need to demonstrate the following technical skills: Cyber Security Architecture Systems & Infrastructure Engineering Cloud Engineering Software Engineering Networking Integration & Middleware
Government Digital & Data
Lead Interaction Designer - UK Export Finance - G7
Government Digital & Data
Location Westminster, London About the job Job summary The Division The Digital and Data division brings together the delivery, data, and user centred design functions within the directorate. Professionals within these functions work as part of agile and dynamic multi-disciplinary teams delivering products and services designed to meet the needs of users. Job description About the Role UKEF is committed to be a user-centred organisation, creating and designing services to provide: Accessible and intuitive access to UKEF services for exporters and lending partners Efficient and streamlined case management for internal users Robust data access, insight gathering, and reporting This role will lead the interaction design function within the organisation, ensuring that the services we deliver are: Accessible so that anyone can use them, regardless of disability or access need Intuitive for new users or those with low digital skills Aligned with the government service standard The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation. Main Activities A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will: have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard. manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities. work with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate. implement design concepts into practical working prototypes to test with users. set direction and embed good practice within teams for products and services they are working on. lead on accessibility, user centred design and assisted digital for projects and services. assure the quality of interaction design delivery across teams for multiple or highly complex services. represent design for UKEF at cross-government and internal assessments against the Service Standard. manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities. This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification UK Export Finance is looking for motivated individuals with a desire to learn about the business. Successful candidates will be provided not only with functional training to enable them to do well in their role, but also with personal development to help them to achieve their career ambitions. Please note that the person specification below outlines at which stage(s) you will be assessed on how you meet the criteria for the role(s) including:- A = assessed at application stage I = assessed at interview stage T = assessed by test stage P = assessed at presentation stage Essential Qualifications 5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or relevant professional experience. (A) Knowledge Understanding and experience with the gov.uk design system and Government Service Standard . (A) Embed a practice of hypothesis-driven design in a team. (A) Guide the organisation in how to use evidence to improve services. (A) Analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government. (A) Coach others in how to effectively communicate design. (A) Develop or introduce more effective methods of communicating design and working in the open. (A) Measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation. (A) Skills/Ability All skill levels are in relation to Lead Interaction Designer - Government Digital and Data Profession Capability Framework
01/04/2026
Full time
Location Westminster, London About the job Job summary The Division The Digital and Data division brings together the delivery, data, and user centred design functions within the directorate. Professionals within these functions work as part of agile and dynamic multi-disciplinary teams delivering products and services designed to meet the needs of users. Job description About the Role UKEF is committed to be a user-centred organisation, creating and designing services to provide: Accessible and intuitive access to UKEF services for exporters and lending partners Efficient and streamlined case management for internal users Robust data access, insight gathering, and reporting This role will lead the interaction design function within the organisation, ensuring that the services we deliver are: Accessible so that anyone can use them, regardless of disability or access need Intuitive for new users or those with low digital skills Aligned with the government service standard The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation. Main Activities A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will: have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard. manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities. work with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate. implement design concepts into practical working prototypes to test with users. set direction and embed good practice within teams for products and services they are working on. lead on accessibility, user centred design and assisted digital for projects and services. assure the quality of interaction design delivery across teams for multiple or highly complex services. represent design for UKEF at cross-government and internal assessments against the Service Standard. manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities. This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification UK Export Finance is looking for motivated individuals with a desire to learn about the business. Successful candidates will be provided not only with functional training to enable them to do well in their role, but also with personal development to help them to achieve their career ambitions. Please note that the person specification below outlines at which stage(s) you will be assessed on how you meet the criteria for the role(s) including:- A = assessed at application stage I = assessed at interview stage T = assessed by test stage P = assessed at presentation stage Essential Qualifications 5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or relevant professional experience. (A) Knowledge Understanding and experience with the gov.uk design system and Government Service Standard . (A) Embed a practice of hypothesis-driven design in a team. (A) Guide the organisation in how to use evidence to improve services. (A) Analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government. (A) Coach others in how to effectively communicate design. (A) Develop or introduce more effective methods of communicating design and working in the open. (A) Measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation. (A) Skills/Ability All skill levels are in relation to Lead Interaction Designer - Government Digital and Data Profession Capability Framework

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