Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
08/12/2025
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Read more about Our Story here. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role As an experienced Penetration Tester you will be working with talented cyber security professionals to protect Starling customers, company assets and systems using the latest technologies and techniques. The primary objective for this role is to collaborate with, support, and guide Starling's engineering and operation functions to ensure our services are designed, developed and operated securely. As an experienced member of our penetration testing team you will directly interact with multiple areas of the business to understand requirements, define the scope and approach to testing (including undertaking appropriate research), and produce reporting information aligned to our risk framework. In addition, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities Scoping and performing mobile, web application, cloud, and infrastructure penetration tests. Automation of security testing, and development of internal tooling, to achieve continuous assurance. Collaboration with engineering teams to facilitate secure development, including: Review and analysis of proposed technical solutions to identify appropriate security controls. Input and guidance to security related technical architecture and design decisions. Code review of features and critical security components. Practical security testing. Advising on remediation of security issues and processes to address root causes. Security assurance reviews of third-party solutions. Identifying and implementing improvements to the team's internal processes and procedures. Review, analysis and reporting of external threats relevant to Starling systems and solutions, in the context of Starling's desired security posture. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Ideally, we would like: 5+ years technical information security experience. Experience of mobile, web application, cloud and infrastructure penetration testing. Strong technical knowledge in: Mobile security (iOS and Android) Web application security Networking and associated protocols Cloud security (AWS and GCP) Containers and Kubernetes A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas. CREST, OSCP or similar industry penetration testing qualification A good understanding of applied cryptographic techniques. Reverse engineering and exploit development capabilities. Experience of security testing in an agile SDLC. Threat modelling experience. Experience performing code reviews, particularly in Java and Go. Experience of fulfilling a client facing security consulting role. Excellent verbal and written communication skills. Experience in automation of security testing, with previous development experience desirable. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the Penetration Testing Team Lead Second stage with additional members of the Penetration Testing team Final stage with Infosec Director and CISO Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior NetOps Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Operations Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Infrastructure as Code, continuous delivery pipelines, automation design, including working collaboratively with an object-oriented programming language (such as Python) and shared Git repositories. Designing, documenting, implementing, administering, and supporting infrastructure technologies, solutions and services. Taking accountability of issues that occur, is proactive in searching for potential problems, and ensures effective prevention and remediation. Core networking infrastructure knowledge, and in-depth familiarity with technologies covering the range of criteria above. You and your role You will be at the heart of designing and delivering secure, high-availability network solutions across hybrid cloud environments - AWS, Azure and OCI. Your day-to-day will involve managing and optimising network services, ensuring operational stability, resilience and performance across DWP critical infrastructure. You'll work on automation initiatives to reduce manual tasks, improve reliability and accelerate delivery. Expect to implement complex technical solutions, troubleshoot issues and lead improvements in network design and security posture. You'll also manage backlogs, drive continuous integration and deployment practices whilst contributing to modernising our NetOps culture. Collaboration is key, you will partner with architects, engineers and stakeholders to deliver robust connectivity solutions, while mentoring junior engineers and sharing best practices in automation, service delivery and network engineering. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
07/12/2025
Full time
Senior NetOps Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Operations Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Infrastructure as Code, continuous delivery pipelines, automation design, including working collaboratively with an object-oriented programming language (such as Python) and shared Git repositories. Designing, documenting, implementing, administering, and supporting infrastructure technologies, solutions and services. Taking accountability of issues that occur, is proactive in searching for potential problems, and ensures effective prevention and remediation. Core networking infrastructure knowledge, and in-depth familiarity with technologies covering the range of criteria above. You and your role You will be at the heart of designing and delivering secure, high-availability network solutions across hybrid cloud environments - AWS, Azure and OCI. Your day-to-day will involve managing and optimising network services, ensuring operational stability, resilience and performance across DWP critical infrastructure. You'll work on automation initiatives to reduce manual tasks, improve reliability and accelerate delivery. Expect to implement complex technical solutions, troubleshoot issues and lead improvements in network design and security posture. You'll also manage backlogs, drive continuous integration and deployment practices whilst contributing to modernising our NetOps culture. Collaboration is key, you will partner with architects, engineers and stakeholders to deliver robust connectivity solutions, while mentoring junior engineers and sharing best practices in automation, service delivery and network engineering. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
Were hiring: AI Solutions Consultant Help organisations use AI responsibly, creatively and for real-world impact. Were hiring anAI Solutions Consultantto sit at the intersection ofstrategy, technology and people. If you live and breathe applied AI and love turning ideas into usable solutions this could be for you. What youll do Turn messy problems into clear AI opportunities.Spend time with clients to deeply understand their day-to-day challenges and shape where AI can genuinely help. Engage with stakeholders across the business.Run interviews and fact-finding sessions with leaders, SMEs and end users to draw out needs, constraints and opportunities. Design practical AI solutions using todays tools.Use platforms likeMicrosoft Copilot (M365, GitHub, Windows),Google Gemini,Power Automate,Power Platform,Google AI Studio, Palantir Foundry, Gothamwith the freedom to recommend new tools where they add value. Build and prototype with leading LLM platforms.Work withOpenAI / Azure OpenAI,Anthropic Claudeand other cloud AI services to prototype and deliver solutions that actually ship. Create intelligent agents and automations.Develop advanced prompts, custom & MCP-enabled GPTs, Gems, Copilot agents and lightweight agentic workflows, co-creating with senior leaders and domain experts. Integrate AI into existing ecosystems.Plug AI into tools clients already use (e.g.Microsoft 365, SharePoint, Adobe, Teams, Dynamics, Salesforce, Google Workspace, internal knowledge bases) to boost productivity and decision-making. Design for trust, quality and safety.Put robust guardrails, evaluations and quality checks in place. QA your own work and others to maintain confidence in the solutions we deliver. Cover the full customer lifecycle.Help design and deliver AI solutions from acquisition through to retention and advocacy. Make AI understandable.Translate complex concepts into clear explanations, metaphors and mental models non-technical stakeholders can act on. Produce client-ready artefacts.Create polished presentations, reports and playbooks (with support from our design team). Measure value and embed change.Help clients define success metrics, track impact and put in place engagement frameworks that stick. Champion responsible AI.Advise on safe, ethical AI usage, highlight risks and guide clients on how to mitigate them. What youll bring Experience- 3+ years in consulting or technology environments. Deep AI expertise- Strong understanding of AI concepts, current tooling and developments, plus solid technical foundations and context. Applied AI credibility- Youre already recognised for building real-world AI solutions and arecertified (or actively working towards)credentials such as Azure AI Engineer Associate, Google Cloud ML/AI, or Microsoft 365 / Copilot certifications. Hands-on with tooling, including some of: LLM platforms (OpenAI / Azure OpenAI, Gemini, Claude or similar) Productivity & automation tools (Power Automate, Logic Apps, Power Platform, low-code/no-code tools) Collaboration suites (M365, Google Workspace) and integrations (APIs, webhooks, connectors) Strong communication skills- You can turn complex ideas into simple, compelling narratives for senior stakeholders. Customer mindset- Understanding of customer lifecycle design, engagement frameworks and value measurement. Documentation & delivery- Comfortable producing structured, clear and polished client deliverables. Who you are AI Native- Youve immersed yourself in AI, experimented widely and built real capability. You understand the stack and its limits, are alert to risks, and know how to help others use AI safely and responsibly. Self-managing & detail-focused- You thrive in a small, high-performing team, use modern productivity tools, take ownership of your time and care deeply about quality. Empathic & disciplined- You listen well, challenge thoughtfully, balance care for the client with rigour, process and measurement and you follow through. Commercially aware- You understand how great customer outcomes drive sustainable growth for our clients and for us. JBRP1_UKTJ
07/12/2025
Full time
Were hiring: AI Solutions Consultant Help organisations use AI responsibly, creatively and for real-world impact. Were hiring anAI Solutions Consultantto sit at the intersection ofstrategy, technology and people. If you live and breathe applied AI and love turning ideas into usable solutions this could be for you. What youll do Turn messy problems into clear AI opportunities.Spend time with clients to deeply understand their day-to-day challenges and shape where AI can genuinely help. Engage with stakeholders across the business.Run interviews and fact-finding sessions with leaders, SMEs and end users to draw out needs, constraints and opportunities. Design practical AI solutions using todays tools.Use platforms likeMicrosoft Copilot (M365, GitHub, Windows),Google Gemini,Power Automate,Power Platform,Google AI Studio, Palantir Foundry, Gothamwith the freedom to recommend new tools where they add value. Build and prototype with leading LLM platforms.Work withOpenAI / Azure OpenAI,Anthropic Claudeand other cloud AI services to prototype and deliver solutions that actually ship. Create intelligent agents and automations.Develop advanced prompts, custom & MCP-enabled GPTs, Gems, Copilot agents and lightweight agentic workflows, co-creating with senior leaders and domain experts. Integrate AI into existing ecosystems.Plug AI into tools clients already use (e.g.Microsoft 365, SharePoint, Adobe, Teams, Dynamics, Salesforce, Google Workspace, internal knowledge bases) to boost productivity and decision-making. Design for trust, quality and safety.Put robust guardrails, evaluations and quality checks in place. QA your own work and others to maintain confidence in the solutions we deliver. Cover the full customer lifecycle.Help design and deliver AI solutions from acquisition through to retention and advocacy. Make AI understandable.Translate complex concepts into clear explanations, metaphors and mental models non-technical stakeholders can act on. Produce client-ready artefacts.Create polished presentations, reports and playbooks (with support from our design team). Measure value and embed change.Help clients define success metrics, track impact and put in place engagement frameworks that stick. Champion responsible AI.Advise on safe, ethical AI usage, highlight risks and guide clients on how to mitigate them. What youll bring Experience- 3+ years in consulting or technology environments. Deep AI expertise- Strong understanding of AI concepts, current tooling and developments, plus solid technical foundations and context. Applied AI credibility- Youre already recognised for building real-world AI solutions and arecertified (or actively working towards)credentials such as Azure AI Engineer Associate, Google Cloud ML/AI, or Microsoft 365 / Copilot certifications. Hands-on with tooling, including some of: LLM platforms (OpenAI / Azure OpenAI, Gemini, Claude or similar) Productivity & automation tools (Power Automate, Logic Apps, Power Platform, low-code/no-code tools) Collaboration suites (M365, Google Workspace) and integrations (APIs, webhooks, connectors) Strong communication skills- You can turn complex ideas into simple, compelling narratives for senior stakeholders. Customer mindset- Understanding of customer lifecycle design, engagement frameworks and value measurement. Documentation & delivery- Comfortable producing structured, clear and polished client deliverables. Who you are AI Native- Youve immersed yourself in AI, experimented widely and built real capability. You understand the stack and its limits, are alert to risks, and know how to help others use AI safely and responsibly. Self-managing & detail-focused- You thrive in a small, high-performing team, use modern productivity tools, take ownership of your time and care deeply about quality. Empathic & disciplined- You listen well, challenge thoughtfully, balance care for the client with rigour, process and measurement and you follow through. Commercially aware- You understand how great customer outcomes drive sustainable growth for our clients and for us. JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
Why Join DAZN? Joining DAZN means becoming part of a global sports media pioneer thats redefining how fans watch the games they love. From Serie A in Italy to the Bundesliga in Germany and world-class boxing events across the globe, we bring the biggest sports to the biggest markets. Available in over 150 countries, DAZN has grown at incredible speed since its launch in 2016 and were only getting started. As part of our broadcast technology team in Leeds, youll work on systems that deliver thousands of live events to millions of viewers worldwide. This is a rare opportunity to combine cutting-edge broadcast engineering, sports passion, and problem-solving to help shape the future of global sports streaming. The Role As Senior Broadcast Systems Engineer, you will be DAZNs subject matter expert in the design, deployment, and optimisation of the broadcast systems that power our global operations. Youll play a key role in both on-premises infrastructure at our Leeds broadcast centre and in cloud-based deployments, ensuring seamless integration, scalability, and performance. With DAZNs rapid expansion, youll lead the evolution and automation of our systems to meet growing demands without scaling linearly, ensuring efficiency and resilience at every stage. Youll collaborate closely with engineering, operations, and product teams to orchestrate public cloud workflows, optimise system efficiency, and future-proof our broadcast technology. This is a role for an innovative engineer who combines technical expertise with strategic vision for the future of broadcasting. What You'll Be Doing: Design and configuration of the systems that underpin the DAZN broadcast workflows and meet project requirements. Work with other teams to test solutions and agree workflows Lead system acceptance test planning and execution. Lead documentation and wargaming on systems you create. Act as our subject matter expert in our migration to cloud and hybrid cloud environments and system automation. Shape the software products we use, adding features our teams need What You'll Bring: Proven track record in broadcast engineering within a modern, live sports environment. Strong expertise in both on-premises and cloud-based broadcast systems. Ability to design and implement scalable, efficient workflows. Familiarity with orchestration, automation, and optimisation of media systems. Excellent problem-solving and collaboration skills. Experience of working with AWS would be great Benefits Benefits include access to DAZN, 25 days annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events. About DAZN At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. DAZN VALUES THE HOW IN WHAT WE DO: Agility and creativity fuel growth and innovation, toMake It Happen. Prioritising what matters drives progress and positive outcomes,Focusing On Impact. Collective ambition builds optimism and success, in order toWin As One. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. If youd like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you. JBRP1_UKTJ
07/12/2025
Full time
Why Join DAZN? Joining DAZN means becoming part of a global sports media pioneer thats redefining how fans watch the games they love. From Serie A in Italy to the Bundesliga in Germany and world-class boxing events across the globe, we bring the biggest sports to the biggest markets. Available in over 150 countries, DAZN has grown at incredible speed since its launch in 2016 and were only getting started. As part of our broadcast technology team in Leeds, youll work on systems that deliver thousands of live events to millions of viewers worldwide. This is a rare opportunity to combine cutting-edge broadcast engineering, sports passion, and problem-solving to help shape the future of global sports streaming. The Role As Senior Broadcast Systems Engineer, you will be DAZNs subject matter expert in the design, deployment, and optimisation of the broadcast systems that power our global operations. Youll play a key role in both on-premises infrastructure at our Leeds broadcast centre and in cloud-based deployments, ensuring seamless integration, scalability, and performance. With DAZNs rapid expansion, youll lead the evolution and automation of our systems to meet growing demands without scaling linearly, ensuring efficiency and resilience at every stage. Youll collaborate closely with engineering, operations, and product teams to orchestrate public cloud workflows, optimise system efficiency, and future-proof our broadcast technology. This is a role for an innovative engineer who combines technical expertise with strategic vision for the future of broadcasting. What You'll Be Doing: Design and configuration of the systems that underpin the DAZN broadcast workflows and meet project requirements. Work with other teams to test solutions and agree workflows Lead system acceptance test planning and execution. Lead documentation and wargaming on systems you create. Act as our subject matter expert in our migration to cloud and hybrid cloud environments and system automation. Shape the software products we use, adding features our teams need What You'll Bring: Proven track record in broadcast engineering within a modern, live sports environment. Strong expertise in both on-premises and cloud-based broadcast systems. Ability to design and implement scalable, efficient workflows. Familiarity with orchestration, automation, and optimisation of media systems. Excellent problem-solving and collaboration skills. Experience of working with AWS would be great Benefits Benefits include access to DAZN, 25 days annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events. About DAZN At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. DAZN VALUES THE HOW IN WHAT WE DO: Agility and creativity fuel growth and innovation, toMake It Happen. Prioritising what matters drives progress and positive outcomes,Focusing On Impact. Collective ambition builds optimism and success, in order toWin As One. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. If youd like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you. JBRP1_UKTJ
What Are We Looking For? RSE Controls (Saftronics) is looking to recruit a Senior Software Design Engineer that will be responsible for the development, commissioning and support of automation and control systems. RSE Controls are a specialist business in the MCC and power control sector, and youll be working alongside an established team to deliver control system solutions to the water industry. T
06/12/2025
Full time
What Are We Looking For? RSE Controls (Saftronics) is looking to recruit a Senior Software Design Engineer that will be responsible for the development, commissioning and support of automation and control systems. RSE Controls are a specialist business in the MCC and power control sector, and youll be working alongside an established team to deliver control system solutions to the water industry. T
Job Title : Senior Embedded Software Engineer Location : Oxford Salary : £55,000 - £70,000 (Depending on Experience) Job Overview: We are seeking an experienced Senior Embedded Software Engineer to join a multidisciplinary design and engineering team developing high-quality, safety-critical embedded systems. The successful candidate will take technical ownership of embedded software development across multiple concurrent projects, working closely with hardware, systems, and test engineers to deliver robust and compliant solutions. This role will suit a hands-on engineer with strong experience in C/C++, ARM microcontrollers (STM32), and communication protocols such as CANbus and RS-485. Experience within regulated industries ideally aerospace or similarly safety-critical environments and familiarity with DO-178C processes is highly desirable. This is a full-time, on-site role based in Oxford, offering the opportunity to influence software design and development across several innovative platforms. Required Skills & Experience Proven experience (5+ years) developing embedded software in C and C++. Strong working knowledge of ARM Cortex-M (STM32) microcontrollers. Experience with CANbus and RS-485 communication protocols. Knowledge of Linux or embedded Linux environments for future system development. Experience in regulated industries such as aerospace, automotive, or medical devices. Excellent debugging, optimisation, and problem-solving skills. Strong communication and documentation abilities. Desirable Skills Familiarity with RTOS environments Experience with graphical frameworks for embedded GUIs. Exposure to functional safety or quality standards (e.g., ISO 26262). Use of version control (Git/SVN) and continuous integration tools. Scripting experience (e.g., Python, shell) for automation or testing. Note: All Candidates must be able to work in the UK without VISA Sponsorship
06/12/2025
Full time
Job Title : Senior Embedded Software Engineer Location : Oxford Salary : £55,000 - £70,000 (Depending on Experience) Job Overview: We are seeking an experienced Senior Embedded Software Engineer to join a multidisciplinary design and engineering team developing high-quality, safety-critical embedded systems. The successful candidate will take technical ownership of embedded software development across multiple concurrent projects, working closely with hardware, systems, and test engineers to deliver robust and compliant solutions. This role will suit a hands-on engineer with strong experience in C/C++, ARM microcontrollers (STM32), and communication protocols such as CANbus and RS-485. Experience within regulated industries ideally aerospace or similarly safety-critical environments and familiarity with DO-178C processes is highly desirable. This is a full-time, on-site role based in Oxford, offering the opportunity to influence software design and development across several innovative platforms. Required Skills & Experience Proven experience (5+ years) developing embedded software in C and C++. Strong working knowledge of ARM Cortex-M (STM32) microcontrollers. Experience with CANbus and RS-485 communication protocols. Knowledge of Linux or embedded Linux environments for future system development. Experience in regulated industries such as aerospace, automotive, or medical devices. Excellent debugging, optimisation, and problem-solving skills. Strong communication and documentation abilities. Desirable Skills Familiarity with RTOS environments Experience with graphical frameworks for embedded GUIs. Exposure to functional safety or quality standards (e.g., ISO 26262). Use of version control (Git/SVN) and continuous integration tools. Scripting experience (e.g., Python, shell) for automation or testing. Note: All Candidates must be able to work in the UK without VISA Sponsorship
Location: London, Potters Bar or Bristol (Hybrid working options available) The Senior BA / Senior Data Modeller will take end-to-end ownership of the design, development, and maintenance of data models that underpin our enterprise data platform, with a particular focus on Databricks and the Nova platform. This role is critical in ensuring that our data assets are structured, governed, and optimised to support business intelligence, analytics, and reporting requirements. We are seeking an experienced professional who is comfortable working closely with data engineers, architects, and business stakeholders to translate business requirements into robust, scalable, and well-documented data models. You will be responsible for both logical and physical data modelling and will act as the subject matter expert and owner for all data models within your domain. What you'll do Take full ownership of the data modelling lifecycle, from requirements gathering through to deployment and ongoing maintenance. Design, develop, and maintain logical and physical data models, primarily using Databricks and the Nova platform. Ensure data models are aligned with business requirements, data governance standards, and best practices. Collaborate with data engineers, architects, and business stakeholders to understand data requirements and translate them into effective data structures. Document data models, definitions, and metadata to ensure clarity and consistency across the organisation. Review and optimise existing data models for performance, scalability, and maintainability. Lead model validation and quality assurance activities, ensuring models are accurate and fit for purpose. Provide guidance and support to project teams and business users on data modelling best practices. Act as the primary point of contact and subject matter expert for all matters relating to data models within your area of responsibility. Champion data model governance and ensure models are maintained in line with organisational standards and policies. Support the integration of new data sources and the evolution of the enterprise data platform. Knowledge / Experience / Skills Essential Extensive experience in data modelling, including both logical and physical modelling, ideally within Databricks and/or similar cloud-based platforms. Demonstrable experience of owning and maintaining enterprise data models, including responsibility for model governance and documentation. Strong understanding of data warehousing, lakehouse architectures, and modern data platforms. Ability to translate complex business requirements into scalable and efficient data models. Proficient in data modelling tools and techniques, with hands-on experience in Databricks and the Nova platform (or similar). Excellent communication skills, with the ability to work collaboratively across technical and business teams. Experience in data governance, metadata management, and data quality assurance. Strong analytical and problem-solving skills. Desirable Experience working in regulated industries such as insurance or financial services. Familiarity with reporting requirements such as IFRS and Solvency II. Experience with data visualisation tools and supporting analytics/reporting teams. Knowledge of automation tools and scripting for data model management. Experience working in Agile product teams and using tools such as JIRA/Confluence.
06/12/2025
Full time
Location: London, Potters Bar or Bristol (Hybrid working options available) The Senior BA / Senior Data Modeller will take end-to-end ownership of the design, development, and maintenance of data models that underpin our enterprise data platform, with a particular focus on Databricks and the Nova platform. This role is critical in ensuring that our data assets are structured, governed, and optimised to support business intelligence, analytics, and reporting requirements. We are seeking an experienced professional who is comfortable working closely with data engineers, architects, and business stakeholders to translate business requirements into robust, scalable, and well-documented data models. You will be responsible for both logical and physical data modelling and will act as the subject matter expert and owner for all data models within your domain. What you'll do Take full ownership of the data modelling lifecycle, from requirements gathering through to deployment and ongoing maintenance. Design, develop, and maintain logical and physical data models, primarily using Databricks and the Nova platform. Ensure data models are aligned with business requirements, data governance standards, and best practices. Collaborate with data engineers, architects, and business stakeholders to understand data requirements and translate them into effective data structures. Document data models, definitions, and metadata to ensure clarity and consistency across the organisation. Review and optimise existing data models for performance, scalability, and maintainability. Lead model validation and quality assurance activities, ensuring models are accurate and fit for purpose. Provide guidance and support to project teams and business users on data modelling best practices. Act as the primary point of contact and subject matter expert for all matters relating to data models within your area of responsibility. Champion data model governance and ensure models are maintained in line with organisational standards and policies. Support the integration of new data sources and the evolution of the enterprise data platform. Knowledge / Experience / Skills Essential Extensive experience in data modelling, including both logical and physical modelling, ideally within Databricks and/or similar cloud-based platforms. Demonstrable experience of owning and maintaining enterprise data models, including responsibility for model governance and documentation. Strong understanding of data warehousing, lakehouse architectures, and modern data platforms. Ability to translate complex business requirements into scalable and efficient data models. Proficient in data modelling tools and techniques, with hands-on experience in Databricks and the Nova platform (or similar). Excellent communication skills, with the ability to work collaboratively across technical and business teams. Experience in data governance, metadata management, and data quality assurance. Strong analytical and problem-solving skills. Desirable Experience working in regulated industries such as insurance or financial services. Familiarity with reporting requirements such as IFRS and Solvency II. Experience with data visualisation tools and supporting analytics/reporting teams. Knowledge of automation tools and scripting for data model management. Experience working in Agile product teams and using tools such as JIRA/Confluence.
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
The Fortune Group is proud to be recruiting on behalf of our innovative fintech client for a Head of Information Security based in London. About the Role This is a senior leadership position responsible for shaping and executing the company's cybersecurity strategy. You'll manage risk across the corporate and cloud environments, working closely with engineering, infrastructure, and client-facing teams to ensure robust security practices that support business growth. Key Responsibilities Own and enhance the firm's Information Security function and overall security posture. Lead responses to client security questionnaires and audit follow-ups. Oversee ISO27001 and SOC 2 Type II audits. Select and implement tools to proactively detect and respond to threats. Drive continuous improvement of security practices across all teams. Coordinate external penetration tests and manage remediation efforts. Assess third-party service providers for security risks. Provide guidance and approval on security solutions and approaches. Promote secure engineering best practices throughout the organization. Maintain InfoSec frameworks, policies, and awareness programs. Monitor SIEM systems and maintain actionable alerts and reports. Requirements Extensive experience in technical security roles (Security Engineering or Application Security). Strong ability to engage with clients and build relationships with InfoSec counterparts. Deep technical understanding and ability to partner with engineering teams. Risk-based approach to security improvements and fixes. Experience with design reviews and technical assessments of software and infrastructure. Excellent knowledge of InfoSec, risk management, governance, and data protection. Programming/scripting skills for automation. Ability to thrive in a fast-paced environment and manage multiple priorities. Clear and concise communication skills, both written and verbal. Why Apply? This is a fantastic opportunity to lead security strategy for a forward-thinking fintech firm, ensuring resilience and compliance in a rapidly evolving industry.
05/12/2025
Full time
The Fortune Group is proud to be recruiting on behalf of our innovative fintech client for a Head of Information Security based in London. About the Role This is a senior leadership position responsible for shaping and executing the company's cybersecurity strategy. You'll manage risk across the corporate and cloud environments, working closely with engineering, infrastructure, and client-facing teams to ensure robust security practices that support business growth. Key Responsibilities Own and enhance the firm's Information Security function and overall security posture. Lead responses to client security questionnaires and audit follow-ups. Oversee ISO27001 and SOC 2 Type II audits. Select and implement tools to proactively detect and respond to threats. Drive continuous improvement of security practices across all teams. Coordinate external penetration tests and manage remediation efforts. Assess third-party service providers for security risks. Provide guidance and approval on security solutions and approaches. Promote secure engineering best practices throughout the organization. Maintain InfoSec frameworks, policies, and awareness programs. Monitor SIEM systems and maintain actionable alerts and reports. Requirements Extensive experience in technical security roles (Security Engineering or Application Security). Strong ability to engage with clients and build relationships with InfoSec counterparts. Deep technical understanding and ability to partner with engineering teams. Risk-based approach to security improvements and fixes. Experience with design reviews and technical assessments of software and infrastructure. Excellent knowledge of InfoSec, risk management, governance, and data protection. Programming/scripting skills for automation. Ability to thrive in a fast-paced environment and manage multiple priorities. Clear and concise communication skills, both written and verbal. Why Apply? This is a fantastic opportunity to lead security strategy for a forward-thinking fintech firm, ensuring resilience and compliance in a rapidly evolving industry.
The Fortune Group our recruiting for a highly skilled Senior Cloud Security Engineer to join our team on-site with a key client. This role is hands-on, client-facing, and requires deep technical expertise combined with excellent communication skills. You'll work closely with the Solutions Architect to deliver secure, scalable cloud solutions that meet business and compliance requirements. What You'll Do Lead Microsoft Cloud security projects, including detailed design, configuration, and optimization of Azure, Microsoft 365, and hybrid environments. Integrate SaaS solutions into client ecosystems. Design and implement identity and access controls such as SSO, Conditional Access, and Privileged Access Management using Microsoft Entra ID. Deploy and fine-tune Microsoft Purview for data classification, DLP, and compliance reporting. Automate security operations and compliance monitoring with PowerShell, Azure Logic Apps, Python, or DevOps pipelines. Operationalize Microsoft security tools like Purview, Defender for Cloud, and Sentinel across client environments. Align solutions with regulatory frameworks (ISO 27001, NIST, CIS, GDPR). Mentor junior engineers and contribute to internal best practices and accelerators. Act as a technical SME in client discussions and proposals. What We're Looking For Proven experience in cloud security engineering or consulting, with strong focus on Microsoft Azure and Microsoft 365. Expertise in Microsoft Entra ID, MFA, PIM, and Conditional Access. Hands-on experience with Microsoft Purview, Defender for Cloud, Defender for Endpoint, and Sentinel. Strong scripting and automation skills (PowerShell, Python, Azure DevOps, Terraform/Bicep). Excellent problem-solving and stakeholder management skills. Preferred Microsoft certifications (AZ-500, SC-100, AZ-305). Experience with hybrid or multi-cloud integrations. Knowledge of Zero Trust and cloud-native security frameworks. Consulting experience with enterprise or regulated clients.
05/12/2025
Full time
The Fortune Group our recruiting for a highly skilled Senior Cloud Security Engineer to join our team on-site with a key client. This role is hands-on, client-facing, and requires deep technical expertise combined with excellent communication skills. You'll work closely with the Solutions Architect to deliver secure, scalable cloud solutions that meet business and compliance requirements. What You'll Do Lead Microsoft Cloud security projects, including detailed design, configuration, and optimization of Azure, Microsoft 365, and hybrid environments. Integrate SaaS solutions into client ecosystems. Design and implement identity and access controls such as SSO, Conditional Access, and Privileged Access Management using Microsoft Entra ID. Deploy and fine-tune Microsoft Purview for data classification, DLP, and compliance reporting. Automate security operations and compliance monitoring with PowerShell, Azure Logic Apps, Python, or DevOps pipelines. Operationalize Microsoft security tools like Purview, Defender for Cloud, and Sentinel across client environments. Align solutions with regulatory frameworks (ISO 27001, NIST, CIS, GDPR). Mentor junior engineers and contribute to internal best practices and accelerators. Act as a technical SME in client discussions and proposals. What We're Looking For Proven experience in cloud security engineering or consulting, with strong focus on Microsoft Azure and Microsoft 365. Expertise in Microsoft Entra ID, MFA, PIM, and Conditional Access. Hands-on experience with Microsoft Purview, Defender for Cloud, Defender for Endpoint, and Sentinel. Strong scripting and automation skills (PowerShell, Python, Azure DevOps, Terraform/Bicep). Excellent problem-solving and stakeholder management skills. Preferred Microsoft certifications (AZ-500, SC-100, AZ-305). Experience with hybrid or multi-cloud integrations. Knowledge of Zero Trust and cloud-native security frameworks. Consulting experience with enterprise or regulated clients.
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
05/12/2025
Full time
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
05/12/2025
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
05/12/2025
Full time
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
Senior Software Developer Exeter, Devon (Hybrid) About Us At FDB (First Databank), we create and deliver the world's most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day.Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you'll feel right at home with us. The Opportunity We're looking for a talented software developer with expertise in C#, .NET and Agile methodologies to join us on a full-time, permanent basis, working in a hybrid manner with at least two days per week in our Exeter office.You'll be joining our pioneering organisation as we make a measurable difference in global healthcare and a team where innovation thrives and collaboration is second nature. We'll support you to deepen your technical expertise, explore emerging technologies and be part of a forward-thinking environment. What You'll Do As a Senior Software Developer, you'll be part of the team behind the next generation of FDB solutions. You'll craft intelligent, high-performance software that supports clinicians, patients and health systems around the world.Working alongside product owners, designers and domain experts, you'll use modern technologies and best-practice principles to deliver clean, scalable and secure code.Specifically, you will:- Apply and refine Agile methodologies to design, develop and deliver new features- Translate complex needs into elegant solutions- Analyse requirements, define specifications and manage delivery through to completion- Produce robust code and conduct peer reviews to maintain quality standards- Embed SOLID principles, TDD and refactoring as core practices- Leverage AI and automation tools to enhance productivity and innovation- Integrate sustainable thinking into development About You To be considered as a Senior Software Developer, you will need:- Experience in analysis and design, C#, MVC and the .NET framework- Experience with test automation, TDD, DDD, refactoring and unit testing techniques- Experience working within Agile and Scrum development environments- Knowledge of SOLID principles and T-SQL database design- Familiarity with JavaScript frameworks such as React- Proficiency with ORM tools such as Entity FrameworkYou will also need to have excellent communication skills and a collaborative approach. The Benefits - Competitive salary- 25 days' annual leave (with the option to buy up to 5 additional days)- Enhanced pension scheme- Health & wellbeing benefits, including HealthShield cashback and coaching- Flexible and hybrid working options- Electric Vehicle Scheme- Life assurance and permanent health insurance- Charity days and volunteering opportunities- and many more This is a hybrid role, with the expectation to be in the office at least two days per week. Apply Now You'll be working on projects that bring a positive impact to a vital industry. Through our software, more people can be supported, healthcare becomes more efficient, and results are improved across the board.So, if you're ready to develop software that improves lives as a Senior Software Developer, we want to hear from you. Other organisations may call this role Software Engineer, .NET Developer, Full Stack Developer, Developer, Software Developer, or Senior Application Developer.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
05/12/2025
Full time
Senior Software Developer Exeter, Devon (Hybrid) About Us At FDB (First Databank), we create and deliver the world's most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day.Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you'll feel right at home with us. The Opportunity We're looking for a talented software developer with expertise in C#, .NET and Agile methodologies to join us on a full-time, permanent basis, working in a hybrid manner with at least two days per week in our Exeter office.You'll be joining our pioneering organisation as we make a measurable difference in global healthcare and a team where innovation thrives and collaboration is second nature. We'll support you to deepen your technical expertise, explore emerging technologies and be part of a forward-thinking environment. What You'll Do As a Senior Software Developer, you'll be part of the team behind the next generation of FDB solutions. You'll craft intelligent, high-performance software that supports clinicians, patients and health systems around the world.Working alongside product owners, designers and domain experts, you'll use modern technologies and best-practice principles to deliver clean, scalable and secure code.Specifically, you will:- Apply and refine Agile methodologies to design, develop and deliver new features- Translate complex needs into elegant solutions- Analyse requirements, define specifications and manage delivery through to completion- Produce robust code and conduct peer reviews to maintain quality standards- Embed SOLID principles, TDD and refactoring as core practices- Leverage AI and automation tools to enhance productivity and innovation- Integrate sustainable thinking into development About You To be considered as a Senior Software Developer, you will need:- Experience in analysis and design, C#, MVC and the .NET framework- Experience with test automation, TDD, DDD, refactoring and unit testing techniques- Experience working within Agile and Scrum development environments- Knowledge of SOLID principles and T-SQL database design- Familiarity with JavaScript frameworks such as React- Proficiency with ORM tools such as Entity FrameworkYou will also need to have excellent communication skills and a collaborative approach. The Benefits - Competitive salary- 25 days' annual leave (with the option to buy up to 5 additional days)- Enhanced pension scheme- Health & wellbeing benefits, including HealthShield cashback and coaching- Flexible and hybrid working options- Electric Vehicle Scheme- Life assurance and permanent health insurance- Charity days and volunteering opportunities- and many more This is a hybrid role, with the expectation to be in the office at least two days per week. Apply Now You'll be working on projects that bring a positive impact to a vital industry. Through our software, more people can be supported, healthcare becomes more efficient, and results are improved across the board.So, if you're ready to develop software that improves lives as a Senior Software Developer, we want to hear from you. Other organisations may call this role Software Engineer, .NET Developer, Full Stack Developer, Developer, Software Developer, or Senior Application Developer.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
CEF - City Electrical Factors - IT
Durham, County Durham
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
05/12/2025
Full time
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
The Role The Data Practice is the team made up of experts dedicated to Data centric offers (Data platform, Data Analytics, IoT, Big Data, Data compliance) who support our customers in their IT and Data transformations. We help customers choose the right tools and services, build highly scalable secure environments, and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers. Key Responsibilities Supporting Informix Database platforms. This will include, Troubleshooting, Monitoring, Optimization/tuning of system performance, Security, Reporting On-Call rota for 24/7 fourth-line support Automation of all support activities including backups, patching, and script deployments Skills and Attributes Informix database (11.70 and newer) Unix and Linux systems administration Programming Languages such as:Python, Perl, C, Java Desirable (but not essential) Exposure to storage area networks, particularly EMC, IBM, Sun and HP Public Cloud Infrastructure deployments (Azure, AWS) A working knowledge of Openbet Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you!
05/12/2025
Full time
The Role The Data Practice is the team made up of experts dedicated to Data centric offers (Data platform, Data Analytics, IoT, Big Data, Data compliance) who support our customers in their IT and Data transformations. We help customers choose the right tools and services, build highly scalable secure environments, and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers. Key Responsibilities Supporting Informix Database platforms. This will include, Troubleshooting, Monitoring, Optimization/tuning of system performance, Security, Reporting On-Call rota for 24/7 fourth-line support Automation of all support activities including backups, patching, and script deployments Skills and Attributes Informix database (11.70 and newer) Unix and Linux systems administration Programming Languages such as:Python, Perl, C, Java Desirable (but not essential) Exposure to storage area networks, particularly EMC, IBM, Sun and HP Public Cloud Infrastructure deployments (Azure, AWS) A working knowledge of Openbet Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you!
Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet's network offerings, driving innovation, and ensuring excellence across delivery and product lifecycles. You will be responsible for the management, leadership, and strategy of the Network & Connectivity domain, including Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet's strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to build and to own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell. Objectives & Key Results Strategic Leadership and Commercial Ownership Define and execute the strategy for Claranet's network and connectivity services. Own revenue, gross profit, and staffing costs for the Network Practice. Develop and maintain strategic partnerships with key vendors (e.g., BT/Openreach, Cisco, Fortinet). Inspire and lead cross-functional teams across multiple locations. Operational Delivery and Service Excellence Lead a multi-disciplinary organisation comprising: Network Product Management Network Delivery and Fulfilment Oversee the full customer lifecycle from procurement through to deployment. Collaborate with the Managed Service and Customer Services Director to define operational expectations, service costs, and fulfilment standards. Drive performance and customer satisfaction through data-driven governance and KPI tracking. Technical Oversight Ensure robust and scalable architectures across wired, wireless, virtual/cloud, SD-WAN/SASE, and voice (VoIP) environments. Align customer solutions with core infrastructure and automation platforms with Group Networks. Maintain compliance with UK telecoms regulations and industry security standards. Customer and Stakeholder Engagement Act as Executive Sponsor for key accounts within the network portfolio, ensuring satisfaction and retention. Represent the Network Practice in customer-facing meetings, strategic forums, and innovation initiatives. Proactively support business development through strategic input, competitive service positioning, and customer engagement. Product Management Lead the development and lifecycle management of Claranet's network and connectivity products. Define and evolve product strategy in alignment with customer needs, market trends, and business objectives. Collaborate with engineering teams to ensure alignment with core infrastructure and automation platforms. Own the roadmap for network services, including wired, wireless, SD-WAN/SASE, and voice offerings. Ensure products are commercially viable, technically robust, and deliver measurable customer value. Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Strategic and commercially minded, with a good understanding of managed IT services. Adaptable leader comfortable operating in high-change, high-growth environments. Highly accountable and results-oriented, with a track record of delivery in fast-paced organisations. Collaborative leader who inspires confidence and performance across diverse teams. Resilient, open to challenge, and willing to constructively navigate conflict or uncertainty. Critical Competencies - Technical Fit Extensive experience in a senior network leadership role in MSP, ISP, or telco environments. Proven experience in network design, delivery, and product management. Familiarity with UK regulatory obligations and commercial management of network services. Leadership of multi-site or distributed teams. Desirable Degree in a relevant technical or business discipline. Technical certifications (e.g., CCNP, NSE). ITIL, PRINCE2, or equivalent delivery qualifications. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
05/12/2025
Full time
Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet's network offerings, driving innovation, and ensuring excellence across delivery and product lifecycles. You will be responsible for the management, leadership, and strategy of the Network & Connectivity domain, including Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet's strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking a leader to build and to own the existing and future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell. Objectives & Key Results Strategic Leadership and Commercial Ownership Define and execute the strategy for Claranet's network and connectivity services. Own revenue, gross profit, and staffing costs for the Network Practice. Develop and maintain strategic partnerships with key vendors (e.g., BT/Openreach, Cisco, Fortinet). Inspire and lead cross-functional teams across multiple locations. Operational Delivery and Service Excellence Lead a multi-disciplinary organisation comprising: Network Product Management Network Delivery and Fulfilment Oversee the full customer lifecycle from procurement through to deployment. Collaborate with the Managed Service and Customer Services Director to define operational expectations, service costs, and fulfilment standards. Drive performance and customer satisfaction through data-driven governance and KPI tracking. Technical Oversight Ensure robust and scalable architectures across wired, wireless, virtual/cloud, SD-WAN/SASE, and voice (VoIP) environments. Align customer solutions with core infrastructure and automation platforms with Group Networks. Maintain compliance with UK telecoms regulations and industry security standards. Customer and Stakeholder Engagement Act as Executive Sponsor for key accounts within the network portfolio, ensuring satisfaction and retention. Represent the Network Practice in customer-facing meetings, strategic forums, and innovation initiatives. Proactively support business development through strategic input, competitive service positioning, and customer engagement. Product Management Lead the development and lifecycle management of Claranet's network and connectivity products. Define and evolve product strategy in alignment with customer needs, market trends, and business objectives. Collaborate with engineering teams to ensure alignment with core infrastructure and automation platforms. Own the roadmap for network services, including wired, wireless, SD-WAN/SASE, and voice offerings. Ensure products are commercially viable, technically robust, and deliver measurable customer value. Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Strategic and commercially minded, with a good understanding of managed IT services. Adaptable leader comfortable operating in high-change, high-growth environments. Highly accountable and results-oriented, with a track record of delivery in fast-paced organisations. Collaborative leader who inspires confidence and performance across diverse teams. Resilient, open to challenge, and willing to constructively navigate conflict or uncertainty. Critical Competencies - Technical Fit Extensive experience in a senior network leadership role in MSP, ISP, or telco environments. Proven experience in network design, delivery, and product management. Familiarity with UK regulatory obligations and commercial management of network services. Leadership of multi-site or distributed teams. Desirable Degree in a relevant technical or business discipline. Technical certifications (e.g., CCNP, NSE). ITIL, PRINCE2, or equivalent delivery qualifications. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
