Operations Manager

Ordnance Survey (OS) is one of Britain's most impactful technology and data companies, providing location data across the public and private sector. Our data is part of everyday life, with the average person benefitting from it 40 times a day.

Geovation is part of OS and works with startups to push the boundaries of what is possible with location data. Our Farringdon hub is a vibrant space where first-time founders collaborate with experienced entrepreneurs and geospatial specialists. We host events, encourage creativity, and help build the next generation of data-driven applications through our programmes and challenges. We do this to generate insights for the OS product team and grow future markets for location data.

At Geovation you can make a real difference, develop your skills, and help ideas, businesses and people grow.

About the Role

As Operations Manager you'll be responsible for Geovation's Clerkenwell Hub at the centre of one of the UK's most entrepreneurial neighbourhoods. You'll have the ambition of turning it into a world class innovation hub at the heart of Geovation's ecosystem. You'll take pride in maintaining, a safe, secure, and professional space, but be driven by how the hub can generate an elevational experience which encourages collaboration and innovation and attracts more members to join the community. But it's not just about the hub - you'll also ensure we have the processes, policies and ways of operating in place across the team and managed ecosystem - a solid bedrock on which to build our impact.

In this role, you will:

Manage Geovation Operations including the hub and team finances (procurement, suppliers, invoices, purchase orders etc) on a day-to-day basis, to meet business needs.

Take responsibility for understanding, setting and implementing all safety and security policies and procedures for the Geovation Hub.

Manage, maintain and improve the overall physical environment of the hub to meet the expectations of a leading innovation focused co-working space and government office.

Elevate the experience of using the hub for users, by drawing in best practise from other spaces and developing and delivering improvement at Geovation.

Manage essential supplies to the hub including tea, coffee, fruit and milk etc, and managing relationships with suppliers. Manage finance for these suppliers.

Together with the relevant OS technology teams, manage all hub technology and software platforms (e.g. Nexadus, Clickup)

Monitor and report on the use of the hub, analysing who users are, how they are using it, and how this affects the achievement of our Geovation's goals.

About you

We're looking for a hyper-organised and proactive person who is passionate about managing physical spaces and creating positive experiences for their users. You'll be an expert at the 'basics' of ensuring a safe, secure, affordable and well organised space. You take pride in creating things that appear to just 'work', but you can also add a layer of magic that brings a space to life and create a sense of place. You are love defining clear well thought out processes, but you don't hide behind them, because you are a natural problem solver, making things happen. You're comfortable building relationships with all types of people and seamlessly going from the background to the foreground as needed.

We're looking for someone who has:

A highly organised and structured approach, with a proactive, practical, safety-first approach to solving problems and delivering projects related to the physical

The ability to collaborate with a range of stakeholders, including startups, corporate partners, public sector bodies, and operational service providers (e.g. contractors)

The financial and technically skills required to operate and manage a physical space, with the ability to set up, manage and use both hardware and software systems.

A desire to connect with people and be in the hub 5 days a week, including attendance at Geovation & member events in the day & evening.

Knowledge and skills in developing the physical layout, appearance and presentation of spaces and an understanding of how to elevate the experience of people using them.

Experience in managing of physical office environments, ideally co-working spaces and or innovation hubs

Experiences in defining security, health and safety policies and processes and ensuring their delivery, ideally within the public sector.

The Rewards: Salary £33,963 - £36,793 (dependent on experience) plus London allowance

We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by clicking 'Apply' which will take you to our career site.

Location:

• The role is based at Geovation's Hub in Farringdon and due to the nature of the role, we would expect the role holder to be in the hub 5 days a week to provide direct support to our members in the hub.

Closing date: Tuesday 4th November at 23:59

Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship.

We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.