Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full- time 35 hours per week
Are you passionate about enabling high‑performing delivery teams and ensuring complex technology products are released safely and effectively?
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a Senior Delivery Manager to join our Exam Technology Organisation (ETO), working within Dev and Application Services. This is a key role where you will partner closely with Product Managers and technical teams to maximise delivery flow, quality, and team effectiveness while supporting our mission of delivering trusted exams and assessments worldwide.
About the role
As a Senior Delivery Manager, you will be embedded within a product team in ETO and accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes.
Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies, and create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation.
Additional responsibilities and accountabilities include:
Owning and overseeing release planning and release management, ensuring appropriate controls, approvals, and measures are in place
Supporting forecasting and cost tracking by inputting into product budgets, including headcount, skills, and third‑party costs
Proactively identifying, managing, and reporting delivery risks and cross‑team dependencies
Enabling effective collaboration across product, technical, and operational stakeholders
Supporting the formation and continuous improvement of delivery teams, encouraging experimentation and learning
Acting as a senior point of contact for delivery matters within your area of responsibility
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are an experienced delivery professional who thrives in complex, fast‑moving environments and is comfortable influencing without formal authority.
This role is ideal for someone who combines strong technical knowledge with proven delivery management experience, and who can translate between engineering detail and delivery outcomes.
Minimum requirements:
Experience working in agile delivery teams, using Scrum and/or Kanban
Experience leading or enabling software delivery teams
Strong stakeholder and customer management capabilities
Working knowledge of release management and risk management
Experience working in cross‑functional, distributed teams, including onshore and offshore collaboration
Excellent communication and facilitation skills
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate:
Desirable criteria:
A data‑driven and probabilistic approach to delivery management
Strong experience managing dependencies and reducing delivery risk
A passion for continuous improvement, learning, and experimentation
Confidence running workshops, ceremonies, and large group sessions
Experience empowering teams and supporting decentralised decision‑making
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
W e are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 11th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
One application question at point of CV and cover letter
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Tittle: Technical Delivery Manager - Credit Risk Contract: 6 months (potential for extension) Rate: Circa 745/Day Location: London (Hybrid - 5 days in 10 in the office) Working pattern: Full time About the Role We are seeking an experienced Technical Delivery Manager - Credit Risk to join a major banking client and play a pivotal role in delivering strategic technology initiatives across the EMEA region. This role will focus on supporting the Bank's ECB Onboarding Programme , working closely with Credit Risk business teams, technology stakeholders, regulatory partners, and third-party vendors. The successful candidate will be responsible for managing the full project lifecycle, ensuring delivery of complex technology programmes that meet business objectives, regulatory requirements, budget expectations, and delivery timelines. This is an excellent opportunity for an accomplished Technology Delivery Manager with extensive experience delivering large-scale transformation programmes within highly regulated financial services environments. Essential Experience experience in IT Project/Programme Management or Technology Delivery. Experience delivering large-scale projects within Financial Services is essential Credit Risk and regulatory change experience preferred. Strong stakeholder, risk, and vendor management skills. Excellent communication, leadership, and problem-solving abilities. Knowledge of JIRA, Confluence, and Microsoft Office. Experience working in complex matrix environments. PMP, SAFe, CSM, ITIL, or TOGAF certifications desirable. Key Responsibilities Lead end-to-end delivery of Credit Risk and regulatory technology projects. Manage project plans, resources, budgets, risks, issues, and dependencies throughout the project lifecycle. Act as the primary liaison between business stakeholders, technology teams, and third-party vendors. Drive collaboration across cross-functional teams including developers, testers, business analysts, and external partners. Ensure project deliverables meet quality standards, business objectives, and regulatory requirements. Manage vendor relationships, resource allocation, and service delivery performance. Proactively identify, assess, and mitigate project risks and issues, implementing contingency plans where required. Monitor project financials, track costs, and ensure effective budget management. Provide regular project reporting, governance updates, dashboards, and management information to key stakeholders. Maintain comprehensive project documentation and promote delivery best practices and continuous improvement. Education & Qualifications Degree educated or equivalent professional experience. Professional certifications such as PMP, SAFe, Scrum Master (CSM), ITIL, or TOGAF are advantageous. Why Apply? This is a unique opportunity to join a high-profile banking transformation programme and play a key role in delivering strategic Credit Risk and regulatory initiatives across the EMEA region. You will work with senior stakeholders, influence critical technology decisions, and contribute directly to the successful delivery of major regulatory and business transformation programmes. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
07/06/2026
Contractor
Job Tittle: Technical Delivery Manager - Credit Risk Contract: 6 months (potential for extension) Rate: Circa 745/Day Location: London (Hybrid - 5 days in 10 in the office) Working pattern: Full time About the Role We are seeking an experienced Technical Delivery Manager - Credit Risk to join a major banking client and play a pivotal role in delivering strategic technology initiatives across the EMEA region. This role will focus on supporting the Bank's ECB Onboarding Programme , working closely with Credit Risk business teams, technology stakeholders, regulatory partners, and third-party vendors. The successful candidate will be responsible for managing the full project lifecycle, ensuring delivery of complex technology programmes that meet business objectives, regulatory requirements, budget expectations, and delivery timelines. This is an excellent opportunity for an accomplished Technology Delivery Manager with extensive experience delivering large-scale transformation programmes within highly regulated financial services environments. Essential Experience experience in IT Project/Programme Management or Technology Delivery. Experience delivering large-scale projects within Financial Services is essential Credit Risk and regulatory change experience preferred. Strong stakeholder, risk, and vendor management skills. Excellent communication, leadership, and problem-solving abilities. Knowledge of JIRA, Confluence, and Microsoft Office. Experience working in complex matrix environments. PMP, SAFe, CSM, ITIL, or TOGAF certifications desirable. Key Responsibilities Lead end-to-end delivery of Credit Risk and regulatory technology projects. Manage project plans, resources, budgets, risks, issues, and dependencies throughout the project lifecycle. Act as the primary liaison between business stakeholders, technology teams, and third-party vendors. Drive collaboration across cross-functional teams including developers, testers, business analysts, and external partners. Ensure project deliverables meet quality standards, business objectives, and regulatory requirements. Manage vendor relationships, resource allocation, and service delivery performance. Proactively identify, assess, and mitigate project risks and issues, implementing contingency plans where required. Monitor project financials, track costs, and ensure effective budget management. Provide regular project reporting, governance updates, dashboards, and management information to key stakeholders. Maintain comprehensive project documentation and promote delivery best practices and continuous improvement. Education & Qualifications Degree educated or equivalent professional experience. Professional certifications such as PMP, SAFe, Scrum Master (CSM), ITIL, or TOGAF are advantageous. Why Apply? This is a unique opportunity to join a high-profile banking transformation programme and play a key role in delivering strategic Credit Risk and regulatory initiatives across the EMEA region. You will work with senior stakeholders, influence critical technology decisions, and contribute directly to the successful delivery of major regulatory and business transformation programmes. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
07/06/2026
Contractor
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation-integrating strategy, technology, data, and human-centered design to deliver measurable impact. Today's most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results. We Are BCG X BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients' businesses. We operate at the intersection of product, strategy, and engineering- transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys. Our teams tackle complex, high-stakes challenges across industries, building solutions that must perform at scale in real-world environments. We bring the rigor of consulting together with the craft standards of leading technology The Role As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle-from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable-balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment-not task executors. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms Design scalable solutions within complex enterprise ecosystems and technical constraints Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation. Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly. Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning) Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part pf a multidisciplinary team Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions Clearly articulate trade-offs and defend design rationale in client-facing settings Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale. What You'll Bring 2-4 years of professional experience designing digital products at scale in product, UX, or experience design roles A portfolio demonstrating: Strong interaction design foundations High-quality visual craft and attention to detail Structured problem framing and systems thinking Evidence of shipped or production-level work Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools-such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus). Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff) Demonstrated understanding of: Human-centered design principles and usability best practices Accessibility standards (WCAG fundamentals) Responsive, multi-platform, and cross-device design Product, technical, and business constraints in real-world environments Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions Confidence articulating trade-offs and defending design rationale in structured discussions Experience collaborating within cross-functional product teams Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation Ability to travel frequently based on client and project needs (50% travel expectations) At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth. Preferred Qualifications: Experience designing enterprise, B2B, or complex transactional systems Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation) Familiarity with experimentation frameworks, product metrics, and data-informed iteration Proficiency using AI-enabled design workflows or AI-native product experiences Experience in operating in client-facing, high-expectation, or consulting-style environments Comfort operating in client-facing, high-expectation, or consulting-style environments Who You'll Work With How You'll Grow This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will progressively build capability in: Framing ambiguous, high-impact problem spaces Structuring and leading defined design workstreams Managing stakeholder alignment in complex organizational environments Connecting experience decisions to measurable product and business outcomes Elevating craft standards and contributing to design culture within BCG X You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact-not just output. Additional info What to Expect A hands-on role with high standards for craft, clarity, and rigor Ownership of meaningful workstreams within enterprise-scale products Early exposure to senior stakeholders and complex decision-making environments Work on high-impact digital products used by customers, employees, and organizations globally A fast-paced, multidisciplinary environment blending consulting discipline with product excellence Close collaboration across strategy consulting, product, engineering, data, and AI teams Direct exposure to clients and client teams Why Join BCG X At BCG X, design is foundational-not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. You will work on consequential problems alongside exceptional cross-disciplinary teams, developing both product depth and strategic perspective at an accelerated pace. . click apply for full job details
06/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation-integrating strategy, technology, data, and human-centered design to deliver measurable impact. Today's most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results. We Are BCG X BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients' businesses. We operate at the intersection of product, strategy, and engineering- transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys. Our teams tackle complex, high-stakes challenges across industries, building solutions that must perform at scale in real-world environments. We bring the rigor of consulting together with the craft standards of leading technology The Role As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle-from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable-balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment-not task executors. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms Design scalable solutions within complex enterprise ecosystems and technical constraints Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation. Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly. Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning) Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part pf a multidisciplinary team Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions Clearly articulate trade-offs and defend design rationale in client-facing settings Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale. What You'll Bring 2-4 years of professional experience designing digital products at scale in product, UX, or experience design roles A portfolio demonstrating: Strong interaction design foundations High-quality visual craft and attention to detail Structured problem framing and systems thinking Evidence of shipped or production-level work Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools-such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus). Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff) Demonstrated understanding of: Human-centered design principles and usability best practices Accessibility standards (WCAG fundamentals) Responsive, multi-platform, and cross-device design Product, technical, and business constraints in real-world environments Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions Confidence articulating trade-offs and defending design rationale in structured discussions Experience collaborating within cross-functional product teams Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation Ability to travel frequently based on client and project needs (50% travel expectations) At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth. Preferred Qualifications: Experience designing enterprise, B2B, or complex transactional systems Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation) Familiarity with experimentation frameworks, product metrics, and data-informed iteration Proficiency using AI-enabled design workflows or AI-native product experiences Experience in operating in client-facing, high-expectation, or consulting-style environments Comfort operating in client-facing, high-expectation, or consulting-style environments Who You'll Work With How You'll Grow This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will progressively build capability in: Framing ambiguous, high-impact problem spaces Structuring and leading defined design workstreams Managing stakeholder alignment in complex organizational environments Connecting experience decisions to measurable product and business outcomes Elevating craft standards and contributing to design culture within BCG X You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact-not just output. Additional info What to Expect A hands-on role with high standards for craft, clarity, and rigor Ownership of meaningful workstreams within enterprise-scale products Early exposure to senior stakeholders and complex decision-making environments Work on high-impact digital products used by customers, employees, and organizations globally A fast-paced, multidisciplinary environment blending consulting discipline with product excellence Close collaboration across strategy consulting, product, engineering, data, and AI teams Direct exposure to clients and client teams Why Join BCG X At BCG X, design is foundational-not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. You will work on consequential problems alongside exceptional cross-disciplinary teams, developing both product depth and strategic perspective at an accelerated pace. . click apply for full job details
Programme Manager (Digital, Data and Technology) Colindale Contract £410.53 per day PAYE or £539.85 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Programme Manager (Digital, Data and Technology) Barnet is seeking a programme manager as part of the wider recruitment campaign to improve our digital, data and technology (DDaT) capability, in line with the council's strategic goal to improve resident and customer outcomes. Working as part of multi-disciplinary team with responsibility accountability to ensure programme delivery of significant savings to ensure the councils achieves its goal of financial sustainability. The role will be responsible for management and leadership of a number of staff and indirectly - stakeholders, both internal and external. The successful candidate will be expected to provide leadership across the Digital team, and more widely the growing internal digital functions across Barnet, and take matrix management responsibility of up to 5 staff. This will be a fast paced role, with responsibility for all projects in conjunction with other product and programme managers across the service. The roles time will be split to best meet the needs of Barnet's digital functions. As a senior member of staff, the Programme Manager will ensure the strategic progression of objectives and milestones across all DDaT projects. They will effectively build relationships with senior leadership to identify process improvements, opportunities and efficiencies. They will draw on the resources of their colleagues and teams around them to ensure high-quality, timely delivery. The postholder will be expected to develop the council's DDaT ways of working and will be able to influence wider projects and programmes to the same effect. In addition, the role will include an element of digital consultancy as part of Barnet's new DDaT Enablement Service. The successful candidate will supervise requests and prioritise and allocate these as required. They will use their own skills and capabilities to share best practice, build understanding and provide guidance to services as they procure and implement their services. They will also be expected to provide some digital business partnering to services across the councils ecosystem, prioritising work areas and identifying opportunities as required. Finally, the role will include contributing to the establishment of a user-focused digital-first mindset across the council s corporate structures. The successful candidate will draw heavily on digital principles around quality service design, iteration, accessibility and inclusion. Candidates will be expected to have direct experience as a Delivery Manager in a DDaT environment, with experience in the public sector an advantage. This is a new role with a lot of scope for the successful candidate to define and inform its remit and focus, as the DDaT Enablement service comes online. Programme management of the council's DDaT projects and products. This will include acting as a key council-side member of the development and implementation team. DDaT consultancy effective senior business partnering to support and enable council services to deliver and implement digital products, including deployment of own skills as required to ensure delivery of service-led projects as appropriate. Prioritisation overall responsibility for the direction and decision making around the DDaT backlog, taking into account organisational pressures and DDaT principles. DDaT function development defining the future of Barnet's digital capability, including methodology, structure and implementation approaches, drawing on own knowledge and experience to ensure goals can be met. DDaT scrutiny contributing to the digital functions oversight of DDaT and associated business decisions, ensuring best practice and outcomes. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Extensive experience in a senior digital delivery leadership role in complex stakeholder environments Extensive and proven experience as a Programme Manager with accountability for successful definition, implementation, benefits realisation and project delivery across a range of disciplines within a complex digital environment including suppliers and partners. Extensive experience of the design and execution of digital change programmes and projects linked to business strategy and organisational vision. Proven experience in a public sector digital environment Experienced in delivering reporting and assurance to a variety of stakeholder to meet their needs from high level dashboards to detailed performance and financial reports. Considerable experience of creating, building, leading, and motivating individuals and teams including staff recruitment and performance management (both direct reports and matrix aligned staff). PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
06/06/2026
Contractor
Programme Manager (Digital, Data and Technology) Colindale Contract £410.53 per day PAYE or £539.85 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Programme Manager (Digital, Data and Technology) Barnet is seeking a programme manager as part of the wider recruitment campaign to improve our digital, data and technology (DDaT) capability, in line with the council's strategic goal to improve resident and customer outcomes. Working as part of multi-disciplinary team with responsibility accountability to ensure programme delivery of significant savings to ensure the councils achieves its goal of financial sustainability. The role will be responsible for management and leadership of a number of staff and indirectly - stakeholders, both internal and external. The successful candidate will be expected to provide leadership across the Digital team, and more widely the growing internal digital functions across Barnet, and take matrix management responsibility of up to 5 staff. This will be a fast paced role, with responsibility for all projects in conjunction with other product and programme managers across the service. The roles time will be split to best meet the needs of Barnet's digital functions. As a senior member of staff, the Programme Manager will ensure the strategic progression of objectives and milestones across all DDaT projects. They will effectively build relationships with senior leadership to identify process improvements, opportunities and efficiencies. They will draw on the resources of their colleagues and teams around them to ensure high-quality, timely delivery. The postholder will be expected to develop the council's DDaT ways of working and will be able to influence wider projects and programmes to the same effect. In addition, the role will include an element of digital consultancy as part of Barnet's new DDaT Enablement Service. The successful candidate will supervise requests and prioritise and allocate these as required. They will use their own skills and capabilities to share best practice, build understanding and provide guidance to services as they procure and implement their services. They will also be expected to provide some digital business partnering to services across the councils ecosystem, prioritising work areas and identifying opportunities as required. Finally, the role will include contributing to the establishment of a user-focused digital-first mindset across the council s corporate structures. The successful candidate will draw heavily on digital principles around quality service design, iteration, accessibility and inclusion. Candidates will be expected to have direct experience as a Delivery Manager in a DDaT environment, with experience in the public sector an advantage. This is a new role with a lot of scope for the successful candidate to define and inform its remit and focus, as the DDaT Enablement service comes online. Programme management of the council's DDaT projects and products. This will include acting as a key council-side member of the development and implementation team. DDaT consultancy effective senior business partnering to support and enable council services to deliver and implement digital products, including deployment of own skills as required to ensure delivery of service-led projects as appropriate. Prioritisation overall responsibility for the direction and decision making around the DDaT backlog, taking into account organisational pressures and DDaT principles. DDaT function development defining the future of Barnet's digital capability, including methodology, structure and implementation approaches, drawing on own knowledge and experience to ensure goals can be met. DDaT scrutiny contributing to the digital functions oversight of DDaT and associated business decisions, ensuring best practice and outcomes. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Extensive experience in a senior digital delivery leadership role in complex stakeholder environments Extensive and proven experience as a Programme Manager with accountability for successful definition, implementation, benefits realisation and project delivery across a range of disciplines within a complex digital environment including suppliers and partners. Extensive experience of the design and execution of digital change programmes and projects linked to business strategy and organisational vision. Proven experience in a public sector digital environment Experienced in delivering reporting and assurance to a variety of stakeholder to meet their needs from high level dashboards to detailed performance and financial reports. Considerable experience of creating, building, leading, and motivating individuals and teams including staff recruitment and performance management (both direct reports and matrix aligned staff). PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation-integrating strategy, technology, data, and human-centered design to deliver measurable impact. Today's most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results. We Are BCG X BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients' businesses. We operate at the intersection of product, strategy, and engineering- transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys. Our teams tackle complex, high-stakes challenges across industries, building solutions that must perform at scale in real-world environments. We bring the rigor of consulting together with the craft standards of leading technology The Role As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle-from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable-balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment-not task executors. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms Design scalable solutions within complex enterprise ecosystems and technical constraints Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation. Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly. Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning) Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part pf a multidisciplinary team Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions Clearly articulate trade-offs and defend design rationale in client-facing settings Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale. What You'll Bring 2-4 years of professional experience designing digital products at scale in product, UX, or experience design roles A portfolio demonstrating: Strong interaction design foundations High-quality visual craft and attention to detail Structured problem framing and systems thinking Evidence of shipped or production-level work Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools-such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus). Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff) Demonstrated understanding of: Human-centered design principles and usability best practices Accessibility standards (WCAG fundamentals) Responsive, multi-platform, and cross-device design Product, technical, and business constraints in real-world environments Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions Confidence articulating trade-offs and defending design rationale in structured discussions Experience collaborating within cross-functional product teams Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation Ability to travel frequently based on client and project needs (50% travel expectations) At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth. Preferred Qualifications: Experience designing enterprise, B2B, or complex transactional systems Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation) Familiarity with experimentation frameworks, product metrics, and data-informed iteration Proficiency using AI-enabled design workflows or AI-native product experiences Experience in operating in client-facing, high-expectation, or consulting-style environments Comfort operating in client-facing, high-expectation, or consulting-style environments Who You'll Work With How You'll Grow This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will progressively build capability in: Framing ambiguous, high-impact problem spaces Structuring and leading defined design workstreams Managing stakeholder alignment in complex organizational environments Connecting experience decisions to measurable product and business outcomes Elevating craft standards and contributing to design culture within BCG X You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact-not just output. Additional info What to Expect A hands-on role with high standards for craft, clarity, and rigor Ownership of meaningful workstreams within enterprise-scale products Early exposure to senior stakeholders and complex decision-making environments Work on high-impact digital products used by customers, employees, and organizations globally A fast-paced, multidisciplinary environment blending consulting discipline with product excellence Close collaboration across strategy consulting, product, engineering, data, and AI teams Direct exposure to clients and client teams Why Join BCG X At BCG X, design is foundational-not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. You will work on consequential problems alongside exceptional cross-disciplinary teams, developing both product depth and strategic perspective at an accelerated pace. . click apply for full job details
06/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation-integrating strategy, technology, data, and human-centered design to deliver measurable impact. Today's most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results. We Are BCG X BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients' businesses. We operate at the intersection of product, strategy, and engineering- transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys. Our teams tackle complex, high-stakes challenges across industries, building solutions that must perform at scale in real-world environments. We bring the rigor of consulting together with the craft standards of leading technology The Role As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle-from early problem framing through high-fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable-balancing user needs, technical constraints, and measurable business impact. This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment-not task executors. We Are BCG X We're a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world's most complex problems. Leveraging BCG's global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms Design scalable solutions within complex enterprise ecosystems and technical constraints Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation. Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly. Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning) Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part pf a multidisciplinary team Collaborate effectively with multi-disciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions Clearly articulate trade-offs and defend design rationale in client-facing settings Produce structured documentation and client-ready materials that communicate decisions with clarity and precision Clearly articulate trade-offs and defend design decisions in client-facing settings, including the ROI and business rationale. What You'll Bring 2-4 years of professional experience designing digital products at scale in product, UX, or experience design roles A portfolio demonstrating: Strong interaction design foundations High-quality visual craft and attention to detail Structured problem framing and systems thinking Evidence of shipped or production-level work Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools-such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus). Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff) Demonstrated understanding of: Human-centered design principles and usability best practices Accessibility standards (WCAG fundamentals) Responsive, multi-platform, and cross-device design Product, technical, and business constraints in real-world environments Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions Confidence articulating trade-offs and defending design rationale in structured discussions Experience collaborating within cross-functional product teams Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation Ability to travel frequently based on client and project needs (50% travel expectations) At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth. Preferred Qualifications: Experience designing enterprise, B2B, or complex transactional systems Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation) Familiarity with experimentation frameworks, product metrics, and data-informed iteration Proficiency using AI-enabled design workflows or AI-native product experiences Experience in operating in client-facing, high-expectation, or consulting-style environments Comfort operating in client-facing, high-expectation, or consulting-style environments Who You'll Work With How You'll Grow This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will progressively build capability in: Framing ambiguous, high-impact problem spaces Structuring and leading defined design workstreams Managing stakeholder alignment in complex organizational environments Connecting experience decisions to measurable product and business outcomes Elevating craft standards and contributing to design culture within BCG X You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact-not just output. Additional info What to Expect A hands-on role with high standards for craft, clarity, and rigor Ownership of meaningful workstreams within enterprise-scale products Early exposure to senior stakeholders and complex decision-making environments Work on high-impact digital products used by customers, employees, and organizations globally A fast-paced, multidisciplinary environment blending consulting discipline with product excellence Close collaboration across strategy consulting, product, engineering, data, and AI teams Direct exposure to clients and client teams Why Join BCG X At BCG X, design is foundational-not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. You will work on consequential problems alongside exceptional cross-disciplinary teams, developing both product depth and strategic perspective at an accelerated pace. . click apply for full job details
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
06/06/2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Technical Services Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Bourne, Lincolnshire Ways of Working: Site based Hours of work: Monday-Friday, 08.30-17.00 Contract Type: 12-Month Fixed Term Contract (Maternity Cover) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy and dressed salads, noodles, and stir-fry mixes. The site employs over 1,300 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing The Technical Services Manager is responsible for overseeing the quality and food safety management systems across the site, ensuring full compliance with legal, customer, and industry standards. This includes ownership and continuous improvement of the Quality Management System (QMS), incorporating HACCP, TACCP, VACCP, allergen management, audit and compliance activities, customer, and product standards, and change control. The role also provides leadership to the Technical Services team, supporting the delivery of a quality-focused culture while ensuring effective management of complaints, coordination of KPI reporting, and maintenance of factory systems (e.g. Redzone, Olympus, and corrective action databases). In addition, the role oversees pest control, traceability systems, and cross-functional collaboration to support the consistent delivery of safe, compliant, and high-quality products, enabling the operational teams to maintain high standards. (The role covers the main site at Spalding Road and the smaller Bourne Growing Unit where beansprouts are grown one of our USP's at Bourne) Key Responsibilities Support and contribute to the continuous improvement of site food safety, quality, and compliance programmes, ensuring alignment with HACCP, TACCP, VACCP, allergen management, food safety legislation, and customer requirements. Provide oversight and guidance to the Technical team responsible for the Quality Management System (QMS), including compliance, audit readiness, traceability, pest control, customer complaints, KPI reporting, and continuous improvement. Support the Specification team in maintaining accurate product specifications, artwork, technical documentation, nutritional information, and labelling in line with customer and legislative standards. Assist the Technical Manager in managing customer relationships and technical matters, acting as a key point of contact during customer visits and audits. Support and coordinate internal, customer, regulatory, and third-party audits, helping to achieve positive outcomes and timely completion of corrective actions. Promote a quality-focused culture through collaborative change management, risk assessment, data review, and continuous improvement initiatives. Work closely with Production, NPD and Supply Chain, supporting these teams in delivering products that are safe, legal, and meet quality and customer expectations. Coach, mentor, and support the Technical Services team, encouraging strong performance, engagement, and alignment What we're looking for: Key Skills & Experience A dedicated and engaged team player who is committed to supporting the team and delivering strong results. Experience working within technical or quality roles in food manufacturing, FMCG, or fresh produce environments, with the ability to positively influence and support team performance. Good working knowledge of HACCP (Level 3 minimum, Level 4 desirable), along with an understanding of TACCP, VACCP, allergen management, food safety legislation, and traceability systems. Solid understanding of BRCGS standards, retailer codes of practice, customer specifications, nutritional requirements, and food labelling legislation. Experience supporting quality management systems, audits, compliance activities, and continuous improvement initiatives within a team environment. Ability to interpret technical data, recognise potential risks and trends, and contribute to the development of effective corrective and preventative actions. Personal Attributes Comfortable working in a fast-paced, customer-focused manufacturing environment, with the flexibility to adapt to changing priorities. Resilient and able to manage a varied workload while maintaining attention to detail and a consistent approach to high standards. Friendly, approachable, and supportive, with the ability to build positive relationships and encourage team engagement. Confident communicator who can interact effectively with colleagues, customers, auditors, and senior stakeholders, with the ability to positively influence outcomes. Well organised and proactive, with the ability to manage multiple priorities and support audit and operational requirements. Competent in IT systems, including Microsoft Excel and customer portals, with the ability to use these tools to support team and business needs. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies At your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
06/06/2026
Full time
Technical Services Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Bourne, Lincolnshire Ways of Working: Site based Hours of work: Monday-Friday, 08.30-17.00 Contract Type: 12-Month Fixed Term Contract (Maternity Cover) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy and dressed salads, noodles, and stir-fry mixes. The site employs over 1,300 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing The Technical Services Manager is responsible for overseeing the quality and food safety management systems across the site, ensuring full compliance with legal, customer, and industry standards. This includes ownership and continuous improvement of the Quality Management System (QMS), incorporating HACCP, TACCP, VACCP, allergen management, audit and compliance activities, customer, and product standards, and change control. The role also provides leadership to the Technical Services team, supporting the delivery of a quality-focused culture while ensuring effective management of complaints, coordination of KPI reporting, and maintenance of factory systems (e.g. Redzone, Olympus, and corrective action databases). In addition, the role oversees pest control, traceability systems, and cross-functional collaboration to support the consistent delivery of safe, compliant, and high-quality products, enabling the operational teams to maintain high standards. (The role covers the main site at Spalding Road and the smaller Bourne Growing Unit where beansprouts are grown one of our USP's at Bourne) Key Responsibilities Support and contribute to the continuous improvement of site food safety, quality, and compliance programmes, ensuring alignment with HACCP, TACCP, VACCP, allergen management, food safety legislation, and customer requirements. Provide oversight and guidance to the Technical team responsible for the Quality Management System (QMS), including compliance, audit readiness, traceability, pest control, customer complaints, KPI reporting, and continuous improvement. Support the Specification team in maintaining accurate product specifications, artwork, technical documentation, nutritional information, and labelling in line with customer and legislative standards. Assist the Technical Manager in managing customer relationships and technical matters, acting as a key point of contact during customer visits and audits. Support and coordinate internal, customer, regulatory, and third-party audits, helping to achieve positive outcomes and timely completion of corrective actions. Promote a quality-focused culture through collaborative change management, risk assessment, data review, and continuous improvement initiatives. Work closely with Production, NPD and Supply Chain, supporting these teams in delivering products that are safe, legal, and meet quality and customer expectations. Coach, mentor, and support the Technical Services team, encouraging strong performance, engagement, and alignment What we're looking for: Key Skills & Experience A dedicated and engaged team player who is committed to supporting the team and delivering strong results. Experience working within technical or quality roles in food manufacturing, FMCG, or fresh produce environments, with the ability to positively influence and support team performance. Good working knowledge of HACCP (Level 3 minimum, Level 4 desirable), along with an understanding of TACCP, VACCP, allergen management, food safety legislation, and traceability systems. Solid understanding of BRCGS standards, retailer codes of practice, customer specifications, nutritional requirements, and food labelling legislation. Experience supporting quality management systems, audits, compliance activities, and continuous improvement initiatives within a team environment. Ability to interpret technical data, recognise potential risks and trends, and contribute to the development of effective corrective and preventative actions. Personal Attributes Comfortable working in a fast-paced, customer-focused manufacturing environment, with the flexibility to adapt to changing priorities. Resilient and able to manage a varied workload while maintaining attention to detail and a consistent approach to high standards. Friendly, approachable, and supportive, with the ability to build positive relationships and encourage team engagement. Confident communicator who can interact effectively with colleagues, customers, auditors, and senior stakeholders, with the ability to positively influence outcomes. Well organised and proactive, with the ability to manage multiple priorities and support audit and operational requirements. Competent in IT systems, including Microsoft Excel and customer portals, with the ability to use these tools to support team and business needs. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies At your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
IT Support Manager - Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional "maintenance" role - it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company's internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager - Manchester
06/06/2026
Full time
IT Support Manager - Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional "maintenance" role - it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company's internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager - Manchester
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value. The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and elevate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail oriented, with a strong customer centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
06/06/2026
Full time
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value. The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and elevate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail oriented, with a strong customer centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
Enterprise Feed Manager IApplyremote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102672# Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi-client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail-oriented, with a strong customer-centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience
06/06/2026
Full time
Enterprise Feed Manager IApplyremote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102672# Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi-client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail-oriented, with a strong customer-centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience
Senior IT TechnicianApplylocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR 9744For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.The Senior IT Technician - Platform & Service Enablement provides advanced technical and operational support focused on improving the reliability, efficiency, and scalability of IT services and platforms.The role acts as an escalation point for technicians while contributing to automation, optimisation, and continuous improvement initiatives. This is a HYBRID role, involving working from our offices in Richmond, North Yorkshire (DL10) . Main Responsibilities: Act as a senior escalation point for complex operational and service related issues. Support service delivery activities including incident, change, and problem handling Analyse recurring incidents and operational issues to identify root causes and preventative actions. Identify, design, and implement opportunities to automate repetitive tasks and operational workflows. Support and maintain operational platforms, tools, and integrations that enable efficient service delivery. Analyse service and ticket data to identify trends, inefficiencies, and improvement opportunities. Work collaboratively with Systems, Security, and Infrastructure teams to improve service stability and user experience. Coordinate with third party vendors and internal stakeholders during incidents, changes, and improvement initiatives. Create and maintain documentation, runbooks, and knowledge articles to support scalable operations. Necessary Skills and Abilities: Strong understanding of IT service delivery and operational best practices in a tool agnostic environment . Experience contributing to automation and optimisation initiatives within IT operations. Ability to analyse operational data and translate insights into actionable improvements. Familiarity with scripting, workflow automation, or low code platforms (e.g. PowerShell, APIs, automation rules) is desirable. Strong problem solving skills with a focus on eliminating repeat issues rather than managing symptoms. Excellent written and verbal communication skills. Ability to work effectively across technical and non technical stakeholders. Educational Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered in lieu of a degree. ITIL Foundation certification required; advanced ITIL certifications are a plus. Additional certifications related to ITSM platforms (e.g., ManageEngine, ServiceNow) or systems administration are highly desirable. Experience Requirements: Minimum 4-5 years' experience in IT support, service operations, or systems-related roles. Demonstrable experience working in service delivery environments, supporting incident, change, or problem activities. Proven experience contributing to operational improvements, optimisation, or automation initiatives. Experience working with IT platforms, tooling, or integrations that support service delivery. Exposure to analysing service data, trends, or performance metrics to drive improvements. Experience working collaboratively across multiple IT teams and with third party vendors. celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.
06/06/2026
Full time
Senior IT TechnicianApplylocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR 9744For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.The Senior IT Technician - Platform & Service Enablement provides advanced technical and operational support focused on improving the reliability, efficiency, and scalability of IT services and platforms.The role acts as an escalation point for technicians while contributing to automation, optimisation, and continuous improvement initiatives. This is a HYBRID role, involving working from our offices in Richmond, North Yorkshire (DL10) . Main Responsibilities: Act as a senior escalation point for complex operational and service related issues. Support service delivery activities including incident, change, and problem handling Analyse recurring incidents and operational issues to identify root causes and preventative actions. Identify, design, and implement opportunities to automate repetitive tasks and operational workflows. Support and maintain operational platforms, tools, and integrations that enable efficient service delivery. Analyse service and ticket data to identify trends, inefficiencies, and improvement opportunities. Work collaboratively with Systems, Security, and Infrastructure teams to improve service stability and user experience. Coordinate with third party vendors and internal stakeholders during incidents, changes, and improvement initiatives. Create and maintain documentation, runbooks, and knowledge articles to support scalable operations. Necessary Skills and Abilities: Strong understanding of IT service delivery and operational best practices in a tool agnostic environment . Experience contributing to automation and optimisation initiatives within IT operations. Ability to analyse operational data and translate insights into actionable improvements. Familiarity with scripting, workflow automation, or low code platforms (e.g. PowerShell, APIs, automation rules) is desirable. Strong problem solving skills with a focus on eliminating repeat issues rather than managing symptoms. Excellent written and verbal communication skills. Ability to work effectively across technical and non technical stakeholders. Educational Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered in lieu of a degree. ITIL Foundation certification required; advanced ITIL certifications are a plus. Additional certifications related to ITSM platforms (e.g., ManageEngine, ServiceNow) or systems administration are highly desirable. Experience Requirements: Minimum 4-5 years' experience in IT support, service operations, or systems-related roles. Demonstrable experience working in service delivery environments, supporting incident, change, or problem activities. Proven experience contributing to operational improvements, optimisation, or automation initiatives. Experience working with IT platforms, tooling, or integrations that support service delivery. Exposure to analysing service data, trends, or performance metrics to drive improvements. Experience working collaboratively across multiple IT teams and with third party vendors. celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.
Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. this roleWe are seeking a skilled Software Engineer to join our Product Development team. In this role you will design and develop responsive, user-friendly interfaces using modern frameworks and tools. You will collaborate with an international team to deliver innovative solutions for enterprise customers worldwide, ensuring high-quality, scalable, and maintainable code.What you'll doEnd to End Feature Implementation; high quality, maintainable code for both frontend and back end layersMaintain and enhance a robust, shared frontend code base for efficiency and consistencyCollaborate with product managers, designers and developers to translate user needs into functional applicationsUnit testing for own codeProvide input on architectural patterns, frameworks, best practicesBuild CI/CD & DevOps-Aligned Artefacts - deployment-ready code packages, pipelines supportDebug production issues, root-cause analysisMaintenance of stable front end and back end functionalityProvide guidance, education and coaching to both junior and experienced frontend developers on modern coding technologies, tools, and best practices.Research emerging technologies, coding languages and software to recommend relevant training and development opportunities.Support related areas through skill sharing and T shaping initiatives.Participate in Agile ceremonies including daily scrums, sprint reviews, and retrospectivesWho you are5+ years of experience working with HTML, React, CSS, PL/SQL, JavaScript, TypeScript, Python.Strong expertise in React.js (or Angular/Vue.js), TypeScript, JavaScript, Node, Micro FrontendsExperience with Git, GitHub, Express Web Server, CSS/ UI libraries, Docker, AWS experience is a plusStrong organizational abilities, with effective prioritization and deadline managementCollaborative team player with strong relationship building skillsExcellent analytical and communication skillsProficiency in written and spoken English at a conversational levelExperience working effectively across virtual teamsHands-on experience with Agile software development methodologiesNot a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for youHybrid way of working: 2 days per week/ 8 per monthMedical and dental servicesLife and hospitalization insuranceDedicated employee phone subscriptionTake control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.Special discounts for gyms and retailersAnnual Company BonusOngoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skillsYou get to work with tried and trusted web-technologyWe let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.- Special Paternal Program - 4 months of paid paternity leaveWhat skills you will learnAdvanced frontend architecture, including Micro Frontends and shared codebase managementScalable React based application design and optimisationCI/CD and DevOps aligned development practicesTechnical leadership through coaching, mentoring and peer collaborationCross functional delivery within a global product organisationVOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio economic background.Join UsAt Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. us on social media and
06/06/2026
Full time
Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. this roleWe are seeking a skilled Software Engineer to join our Product Development team. In this role you will design and develop responsive, user-friendly interfaces using modern frameworks and tools. You will collaborate with an international team to deliver innovative solutions for enterprise customers worldwide, ensuring high-quality, scalable, and maintainable code.What you'll doEnd to End Feature Implementation; high quality, maintainable code for both frontend and back end layersMaintain and enhance a robust, shared frontend code base for efficiency and consistencyCollaborate with product managers, designers and developers to translate user needs into functional applicationsUnit testing for own codeProvide input on architectural patterns, frameworks, best practicesBuild CI/CD & DevOps-Aligned Artefacts - deployment-ready code packages, pipelines supportDebug production issues, root-cause analysisMaintenance of stable front end and back end functionalityProvide guidance, education and coaching to both junior and experienced frontend developers on modern coding technologies, tools, and best practices.Research emerging technologies, coding languages and software to recommend relevant training and development opportunities.Support related areas through skill sharing and T shaping initiatives.Participate in Agile ceremonies including daily scrums, sprint reviews, and retrospectivesWho you are5+ years of experience working with HTML, React, CSS, PL/SQL, JavaScript, TypeScript, Python.Strong expertise in React.js (or Angular/Vue.js), TypeScript, JavaScript, Node, Micro FrontendsExperience with Git, GitHub, Express Web Server, CSS/ UI libraries, Docker, AWS experience is a plusStrong organizational abilities, with effective prioritization and deadline managementCollaborative team player with strong relationship building skillsExcellent analytical and communication skillsProficiency in written and spoken English at a conversational levelExperience working effectively across virtual teamsHands-on experience with Agile software development methodologiesNot a perfect fit?Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for youHybrid way of working: 2 days per week/ 8 per monthMedical and dental servicesLife and hospitalization insuranceDedicated employee phone subscriptionTake control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.Special discounts for gyms and retailersAnnual Company BonusOngoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skillsYou get to work with tried and trusted web-technologyWe let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.- Special Paternal Program - 4 months of paid paternity leaveWhat skills you will learnAdvanced frontend architecture, including Micro Frontends and shared codebase managementScalable React based application design and optimisationCI/CD and DevOps aligned development practicesTechnical leadership through coaching, mentoring and peer collaborationCross functional delivery within a global product organisationVOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio economic background.Join UsAt Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. us on social media and
IT Project Manager Bath- 2 days in a week onsite Up to £48,000 per annum A IT Project Manager analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. As an IT Project Manager you will manage day-to-day delivery of software projects, maintain and track sprint plans, backlog progress and delivery metrics. Support quality assurance activities, including coordination of UAT, defect tracking and resolution Required Skills: Experience as an IT Project Manager. Strong experience in Agile frameworks (Scrum/Kanban). Experience with delivery tooling (e.g. Azure DevOps, Jira or similar). Someone who is familiar with software projects/programs. You'll be joining a team that values clarity, collaboration, and high-quality service delivery, supporting a large and diverse user community with opportunities to further develop technical capability. P. S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role.
06/06/2026
Full time
IT Project Manager Bath- 2 days in a week onsite Up to £48,000 per annum A IT Project Manager analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. As an IT Project Manager you will manage day-to-day delivery of software projects, maintain and track sprint plans, backlog progress and delivery metrics. Support quality assurance activities, including coordination of UAT, defect tracking and resolution Required Skills: Experience as an IT Project Manager. Strong experience in Agile frameworks (Scrum/Kanban). Experience with delivery tooling (e.g. Azure DevOps, Jira or similar). Someone who is familiar with software projects/programs. You'll be joining a team that values clarity, collaboration, and high-quality service delivery, supporting a large and diverse user community with opportunities to further develop technical capability. P. S: Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role.
Regional Account Manager Working closely with the Sales Director, Inside Sales Advisors and Technical Consultants, the Regional Account Manager is responsible for the management of the sales process, delivery of contract wins and developing strong customer relationships for long term business gains within their given territory. This is a consultative role which will rely on using and building upon product knowledge and various client industry expertise. You will act as a conduit between the customer and our in-house Technical Consultants, working together to create technical presentations that use SOLIDWORKS software solutions to solve or customers critical business issue. This role will involve arranging meetings with new and prospective clients to get under the skin of what they do and understand what products or services we can offer. The Regional Account Manager will also conduct appointments made by the Inside Sales Advisors along with self-generation to secure appointments. Commitment should be made to ensuring that CPD is continuously updated and to understand the nature of our clients, current and targeted, and commit to developing CAD knowledge. It is also the responsibility of the Regional Account Manager to plan and organise their daily workload in order to meet the company strategy and grow the business, achieve their KPI's and to complete the CRM to record all daily activity, leads and opportunities. As an advocate, the Regional Account Manager is responsible for creating a good image at all times and live by the values and expectations of the company. Duties and Responsibilities: Be responsible for business development within the designated territory, including closing sales, working with existing clients to find opportunities to promote product and services and creating new opportunities through self-generation. Responsible for following up and actioning leads that are created via SOLIDWORKS directly, the company website and the inside sales advisors. Proactively generate new leads, through cold calling, personal networks, events, seminars, conferences, or any other relevant activity. Attend appointments with current and prospective clients to present our proposition. Follow best practice for each stage of the sales pipeline. Influence, persuade, sell to and negotiate with senior management teams of target companies. Extra support may be provided e.g., working closely with the Technical Team and Sales Director who can help you articulate what the customer needs; Regional Account Managers must clearly articulate the critical business issues the prospect is facing and how involvement of the wider team, by way of technical validation, may address these issues. Executing the sales process and closing business within the expected timeframe, with regular follow up with the client and where required, offering to talk through any terms and conditions or other questions with the client to enable closure. Build and maintain an accurate and up-to-date sales pipeline using our CRM system; populate it with contacts, leads, opportunities and account management information. Report forecasted sales performance via the company CRM to Sales Director on a weekly basis. Fully accountable for business plan and pipeline which should be frequently updated to reflect activity and progress to ensure meeting of targets and to update the Regional Sales Director on a weekly basis. Experience and Skills / Attributes Required: Demonstrable experience in selling 3D CAD, simulation, technical authoring and any associated PDM tools ideally having sold SOLIDWORKS, CATIA, Autodesk, Siemens PLM (Solid Edge, NX) or PTC/Pro/e software Solutions. Strong engineering background preferred. Strong ability to retain key information and previous discussions to help build a trusting rapport with the client. Highly motivated and enthusiastic to achieve results. Resilient, patient and calm in their approach. A consummate relationship builder with excellent business networks and contacts. Strong team player who shares best practice and builds relationships across the company including with Technical Consultants to prepare client demos. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Ability to identify client needs and provide suitable business solutions. Excellent Computer, MS Office and CRM Software skills. Good verbal and written presentation skills. Commercially astute. Maintains a positive outlook. Takes personal responsibility for self development. Maintains a highly presentable appearance. Takes ownership and accountability for their day to day sales role and can self motivate in a highly autonomous environment. Exhibits our values at all times (supportive; positive; integrity; respect and excellence). Inside Sales Advisor Working closely with the Sales Director, Sales Specialists and Marketing team, the Inside Sales Advisor is the front line of the sales operation and is responsible for proactively generating leads from researching, cold calling, personal networks, events, seminars or any other relevant activity. The role will also involve following up on marketing qualified leads generated through the company website, handle inbound telephone enquiries and manage and instigate live chat on your set day. The Inside Sales Advisor will follow the company sales cycle and call quality structure to ensure that weekly and monthly targets are met. Being at the front of the sales function, the Inside Sales Advisor influences what opportunities are passed to the relevant Regional Account Manager and determine what good opportunities look like. The Inside Sales Advisor will make follow up calls to the Regional Account Manager to ensure that all relevant information is filled in and moved to correct stages on the CRM system to ensure commissions can be paid once meetings have taken place. This role is a steppingstone into our regional sales roles. Duties and responsibilities: Communicating with current clients and making outbound calls to potential clients. Responsible for meeting monthly appointment targets generated through researching, cold calling, email campaigns, Linkedin, Marketing generated leads and events. Working through email campaigns with telephone follow ups. Responsible for meeting daily call targets. Continuously build and maintain pipeline. Understanding client needs and identifying sales opportunities. Maintain accurate records on the CRM system of all correspondence with leads and opportunities including updating incorrect contacts or adding new points of contact within a company. Demonstrating resilience when objection handling. Explaining at a high level the key features of our products and services. Keeping up to date with product and services Experience and Skills / Attributes Required: Engineering graduate background looked upon favourably. Previous experience in outbound call centre or related sales position preferred. Knowledge of SOLIDWORKS or another 3D CAD system preferred. Highly motivated, competitive and enthusiastic to achieve results. Resilient, patient and calm in their approach. Excellent communication skills both verbal and written. Maintains a positive outlook. IT literate, good knowledge of MS Office suite and CRM software. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Strong organisational skills. Ability to identify client needs. Commercially astute. Team player who shares best practice and builds relationships across departments. Takes personal responsibility for self development Applications Engineer The role of the Applications Engineer is to use their expert knowledge on SOLIDWORKS 3D CAD software to deliver an all encompassing solution to customers which can involve a variety of tasks including providing instant solutions to client issues by acting as a front line helpdesk resource, creating and delivering engaging training content, creating and delivering bespoke pre sales demonstrations and being an expert consultant ensuring the best package is offered. The Applications Engineer sits in the operational side of the business as part of the SOLIDWORKS technical support team following the sales process and are trusted to make the right decision for the customers, as their expert consultant. Duties and responsibilities: Building rapport and relationships with a broad range of customers who use SOLIDWORKS to design their products Delivering SOLIDWORKS training to our customers to ensure that they are equipped with the skills and knowledge to get the best from the product Responding to customers' needs, resolving technical problems using SOLIDWORKS in an effective and efficient manner Working closely with the sales team to understand customer requirements Using a consultative approach when liaising with customers to identify suitability for other products or services and ensure the best service is always provided Progression into product demonstrations of SOLIDWORKS to prospective customers Experience and Skills / Attributes Required: Engineering or design experience gained in a design environment Knowledge of a 3D CAD system . click apply for full job details
06/06/2026
Full time
Regional Account Manager Working closely with the Sales Director, Inside Sales Advisors and Technical Consultants, the Regional Account Manager is responsible for the management of the sales process, delivery of contract wins and developing strong customer relationships for long term business gains within their given territory. This is a consultative role which will rely on using and building upon product knowledge and various client industry expertise. You will act as a conduit between the customer and our in-house Technical Consultants, working together to create technical presentations that use SOLIDWORKS software solutions to solve or customers critical business issue. This role will involve arranging meetings with new and prospective clients to get under the skin of what they do and understand what products or services we can offer. The Regional Account Manager will also conduct appointments made by the Inside Sales Advisors along with self-generation to secure appointments. Commitment should be made to ensuring that CPD is continuously updated and to understand the nature of our clients, current and targeted, and commit to developing CAD knowledge. It is also the responsibility of the Regional Account Manager to plan and organise their daily workload in order to meet the company strategy and grow the business, achieve their KPI's and to complete the CRM to record all daily activity, leads and opportunities. As an advocate, the Regional Account Manager is responsible for creating a good image at all times and live by the values and expectations of the company. Duties and Responsibilities: Be responsible for business development within the designated territory, including closing sales, working with existing clients to find opportunities to promote product and services and creating new opportunities through self-generation. Responsible for following up and actioning leads that are created via SOLIDWORKS directly, the company website and the inside sales advisors. Proactively generate new leads, through cold calling, personal networks, events, seminars, conferences, or any other relevant activity. Attend appointments with current and prospective clients to present our proposition. Follow best practice for each stage of the sales pipeline. Influence, persuade, sell to and negotiate with senior management teams of target companies. Extra support may be provided e.g., working closely with the Technical Team and Sales Director who can help you articulate what the customer needs; Regional Account Managers must clearly articulate the critical business issues the prospect is facing and how involvement of the wider team, by way of technical validation, may address these issues. Executing the sales process and closing business within the expected timeframe, with regular follow up with the client and where required, offering to talk through any terms and conditions or other questions with the client to enable closure. Build and maintain an accurate and up-to-date sales pipeline using our CRM system; populate it with contacts, leads, opportunities and account management information. Report forecasted sales performance via the company CRM to Sales Director on a weekly basis. Fully accountable for business plan and pipeline which should be frequently updated to reflect activity and progress to ensure meeting of targets and to update the Regional Sales Director on a weekly basis. Experience and Skills / Attributes Required: Demonstrable experience in selling 3D CAD, simulation, technical authoring and any associated PDM tools ideally having sold SOLIDWORKS, CATIA, Autodesk, Siemens PLM (Solid Edge, NX) or PTC/Pro/e software Solutions. Strong engineering background preferred. Strong ability to retain key information and previous discussions to help build a trusting rapport with the client. Highly motivated and enthusiastic to achieve results. Resilient, patient and calm in their approach. A consummate relationship builder with excellent business networks and contacts. Strong team player who shares best practice and builds relationships across the company including with Technical Consultants to prepare client demos. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Ability to identify client needs and provide suitable business solutions. Excellent Computer, MS Office and CRM Software skills. Good verbal and written presentation skills. Commercially astute. Maintains a positive outlook. Takes personal responsibility for self development. Maintains a highly presentable appearance. Takes ownership and accountability for their day to day sales role and can self motivate in a highly autonomous environment. Exhibits our values at all times (supportive; positive; integrity; respect and excellence). Inside Sales Advisor Working closely with the Sales Director, Sales Specialists and Marketing team, the Inside Sales Advisor is the front line of the sales operation and is responsible for proactively generating leads from researching, cold calling, personal networks, events, seminars or any other relevant activity. The role will also involve following up on marketing qualified leads generated through the company website, handle inbound telephone enquiries and manage and instigate live chat on your set day. The Inside Sales Advisor will follow the company sales cycle and call quality structure to ensure that weekly and monthly targets are met. Being at the front of the sales function, the Inside Sales Advisor influences what opportunities are passed to the relevant Regional Account Manager and determine what good opportunities look like. The Inside Sales Advisor will make follow up calls to the Regional Account Manager to ensure that all relevant information is filled in and moved to correct stages on the CRM system to ensure commissions can be paid once meetings have taken place. This role is a steppingstone into our regional sales roles. Duties and responsibilities: Communicating with current clients and making outbound calls to potential clients. Responsible for meeting monthly appointment targets generated through researching, cold calling, email campaigns, Linkedin, Marketing generated leads and events. Working through email campaigns with telephone follow ups. Responsible for meeting daily call targets. Continuously build and maintain pipeline. Understanding client needs and identifying sales opportunities. Maintain accurate records on the CRM system of all correspondence with leads and opportunities including updating incorrect contacts or adding new points of contact within a company. Demonstrating resilience when objection handling. Explaining at a high level the key features of our products and services. Keeping up to date with product and services Experience and Skills / Attributes Required: Engineering graduate background looked upon favourably. Previous experience in outbound call centre or related sales position preferred. Knowledge of SOLIDWORKS or another 3D CAD system preferred. Highly motivated, competitive and enthusiastic to achieve results. Resilient, patient and calm in their approach. Excellent communication skills both verbal and written. Maintains a positive outlook. IT literate, good knowledge of MS Office suite and CRM software. Effective influencing skills and objection handling. Excellent sales and negotiating skills. Strong organisational skills. Ability to identify client needs. Commercially astute. Team player who shares best practice and builds relationships across departments. Takes personal responsibility for self development Applications Engineer The role of the Applications Engineer is to use their expert knowledge on SOLIDWORKS 3D CAD software to deliver an all encompassing solution to customers which can involve a variety of tasks including providing instant solutions to client issues by acting as a front line helpdesk resource, creating and delivering engaging training content, creating and delivering bespoke pre sales demonstrations and being an expert consultant ensuring the best package is offered. The Applications Engineer sits in the operational side of the business as part of the SOLIDWORKS technical support team following the sales process and are trusted to make the right decision for the customers, as their expert consultant. Duties and responsibilities: Building rapport and relationships with a broad range of customers who use SOLIDWORKS to design their products Delivering SOLIDWORKS training to our customers to ensure that they are equipped with the skills and knowledge to get the best from the product Responding to customers' needs, resolving technical problems using SOLIDWORKS in an effective and efficient manner Working closely with the sales team to understand customer requirements Using a consultative approach when liaising with customers to identify suitability for other products or services and ensure the best service is always provided Progression into product demonstrations of SOLIDWORKS to prospective customers Experience and Skills / Attributes Required: Engineering or design experience gained in a design environment Knowledge of a 3D CAD system . click apply for full job details
Apprentice: Level 4 Software Engineer, RFQ-HUB Business Support London, England Temporary Company Description MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. The Role MarketAxess - a leading electronic trading platform in the US, European, and Asian markets - is hiring for a UK-based Software Engineering Apprentice to join the team supporting and developing our RFQ-hub platform. This is an entry-level opportunity designed for someone who thrives in a fast-moving environment, enjoys problem-solving, and wants to build a career in software engineering. You'll learn from experienced engineers while contributing to real production services, with a structured training program and protected time for off-the-job learning. The training program is expected to run for approximately 12-18 months (subject to confirmation at offer stage), with regular learning activities throughout. How You'll Help Take Us There Production Support & Operational Learning Support production systems during core hours alongside experienced engineers, learning how incidents are diagnosed and resolved. Learn to investigate issues using logs, metrics, SQL queries, and application-level debugging (with mentoring and runbooks). Help answer business and client queries by extracting and interpreting systems and trading data. Build confidence communicating clearly during incidents and escalations, working with relationship managers, clients, and internal stakeholders. Contribute to post-incident reviews and follow-up actions (fixes, automation, documentation) to improve reliability and supportability. Operations-Driven Software Development Help deliver small, well-scoped changes that improve platform stability, operability, and user experience. Write clean, maintainable, and testable code in C#, F#, and TypeScript, supported by code reviews and pair programming. Work closely with product, engineering, and integration teams to understand requirements, test changes, and learn how reliable services are delivered in production. Integration & Connectivity (Exposure) Learn how we onboard and support connectivity with external parties (e.g., FIX connections), following documented processes and escalating appropriately. Support client onboarding and certification activities, helping improve documentation and automation to make integrations smoother over time. What We're Looking for Candidates must have completed A-level or equivalent qualification. Alternatively, relevant prior experience will also be considered. Additionally, having GCSEs in Mathematics, Engineering, Computer Science, or equivalent subject is desirable. Eligible to work in the UK and able to commit to an apprenticeship program with protected off-the-job learning time. Demonstrable interest in software development (e.g., coursework, personal projects, bootcamp, career change portfolio) with a desire to specialize in C#/.NET and TypeScript. Comfortable with data and queries (basic-to-intermediate SQL is a plus) and keen to learn production diagnostics. A calm, methodical approach to troubleshooting and a willingness to follow runbooks, ask good questions, and escape appropriately. Strong communicationskills and the ability to explain whatyou'redoing and whatyou'vetried to both technical and non-technical audiences. Willingness to use modern developer tooling (e.g., GitHub Copilot or similar) responsibly to accelerate learning and delivery. What You Can Expect from Us Central Location: based at our city offices near St Paul's. Free Food: We provide lunch each day of the week when the employee attends the office via our vendor feed + well as breakfast cereals, office snacks and drinks from our free vending machines. Paid Time Off: 25 days annual leave entitlement plus 2 charity days. Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service. Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan. Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences. Apprenticeship Support: Protected learning time for your apprenticeship training, plus support from your line manager and training provider throughout the program. Collaboration and innovation are integral to our success - it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 3 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
06/06/2026
Full time
Apprentice: Level 4 Software Engineer, RFQ-HUB Business Support London, England Temporary Company Description MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. The Role MarketAxess - a leading electronic trading platform in the US, European, and Asian markets - is hiring for a UK-based Software Engineering Apprentice to join the team supporting and developing our RFQ-hub platform. This is an entry-level opportunity designed for someone who thrives in a fast-moving environment, enjoys problem-solving, and wants to build a career in software engineering. You'll learn from experienced engineers while contributing to real production services, with a structured training program and protected time for off-the-job learning. The training program is expected to run for approximately 12-18 months (subject to confirmation at offer stage), with regular learning activities throughout. How You'll Help Take Us There Production Support & Operational Learning Support production systems during core hours alongside experienced engineers, learning how incidents are diagnosed and resolved. Learn to investigate issues using logs, metrics, SQL queries, and application-level debugging (with mentoring and runbooks). Help answer business and client queries by extracting and interpreting systems and trading data. Build confidence communicating clearly during incidents and escalations, working with relationship managers, clients, and internal stakeholders. Contribute to post-incident reviews and follow-up actions (fixes, automation, documentation) to improve reliability and supportability. Operations-Driven Software Development Help deliver small, well-scoped changes that improve platform stability, operability, and user experience. Write clean, maintainable, and testable code in C#, F#, and TypeScript, supported by code reviews and pair programming. Work closely with product, engineering, and integration teams to understand requirements, test changes, and learn how reliable services are delivered in production. Integration & Connectivity (Exposure) Learn how we onboard and support connectivity with external parties (e.g., FIX connections), following documented processes and escalating appropriately. Support client onboarding and certification activities, helping improve documentation and automation to make integrations smoother over time. What We're Looking for Candidates must have completed A-level or equivalent qualification. Alternatively, relevant prior experience will also be considered. Additionally, having GCSEs in Mathematics, Engineering, Computer Science, or equivalent subject is desirable. Eligible to work in the UK and able to commit to an apprenticeship program with protected off-the-job learning time. Demonstrable interest in software development (e.g., coursework, personal projects, bootcamp, career change portfolio) with a desire to specialize in C#/.NET and TypeScript. Comfortable with data and queries (basic-to-intermediate SQL is a plus) and keen to learn production diagnostics. A calm, methodical approach to troubleshooting and a willingness to follow runbooks, ask good questions, and escape appropriately. Strong communicationskills and the ability to explain whatyou'redoing and whatyou'vetried to both technical and non-technical audiences. Willingness to use modern developer tooling (e.g., GitHub Copilot or similar) responsibly to accelerate learning and delivery. What You Can Expect from Us Central Location: based at our city offices near St Paul's. Free Food: We provide lunch each day of the week when the employee attends the office via our vendor feed + well as breakfast cereals, office snacks and drinks from our free vending machines. Paid Time Off: 25 days annual leave entitlement plus 2 charity days. Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service. Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan. Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences. Apprenticeship Support: Protected learning time for your apprenticeship training, plus support from your line manager and training provider throughout the program. Collaboration and innovation are integral to our success - it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 3 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
Mobilisation ManagerApplylocations: Derby, UK: Manchester, UK: Warrington, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 17, 2026 (13 days left to apply)job requisition id: JR101031 Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. What's in it for you? Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning Pay Range: £60,000.00-£78,750.00 Why Join Us? You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check
06/06/2026
Full time
Mobilisation ManagerApplylocations: Derby, UK: Manchester, UK: Warrington, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 17, 2026 (13 days left to apply)job requisition id: JR101031 Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. What's in it for you? Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning Pay Range: £60,000.00-£78,750.00 Why Join Us? You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check
Mobilisation ManagerApplylocations: Derby, UK: Manchester, UK: Warrington, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 17, 2026 (13 days left to apply)job requisition id: JR101031 Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. What's in it for you? Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning Pay Range: £60,000.00-£78,750.00 Why Join Us? You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check
06/06/2026
Full time
Mobilisation ManagerApplylocations: Derby, UK: Manchester, UK: Warrington, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 17, 2026 (13 days left to apply)job requisition id: JR101031 Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. What's in it for you? Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning Pay Range: £60,000.00-£78,750.00 Why Join Us? You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check
