Technical Support Engineer

Technical Support Engineer - Hybrid

Our client is urgently looking for an experienced Technical Support Engineer to join their team based in Farnborough, on a permanent basis.

Please note, the role is hybrid, with 3 days per week on-site.

You will diagnose and troubleshoot technical issues, install, and configure hardware and software, and provide timely customer feedback. Alongside the technical aspects, the position requires direct communication with stakeholders, as well as creating written documentation, requiring excellent written and verbal communication skills.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave (and additional leave), pension, casual dress code, enhanced parental leave, flexitime, hybrid working, private medical insurance, profit sharing, sick pay and many, many more perks!

Technical Support Engineer - Key Skills:

• Proficient in computer networking concepts and troubleshooting techniques
• Strong background in software troubleshooting and IT support practices
• Experience with desktop support in a corporate environment
• Excellent customer service skills with the ability to communicate clearly and effectively
• Familiarity with multiple technologies, including networking, Data Centre, Security and Cloud
• Familiarity with web technologies and knowledge of HTML, CSS, and JSON
• Certification in industry-specific networks or relevant experience
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity as a Technical Support Analyst

Technical Support Engineer - Hybrid

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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