Proactive Appointments

Application Development & Support Manager - Core Banking (Finastra Equation) London - 4 days onsite Up to £95,000 + benefits A London-based financial institution is seeking an Application Development & Support Manager to lead the development, delivery, and support of critical banking applications, with a strong focus on the Finastra Equation core banking platform . This role requires someone with proven hands-on experience supporting Finastra Equation environments who can also lead a small team and oversee application delivery within a banking technology environment. The successful candidate will take ownership of the bank's application landscape, ensuring systems remain secure, stable, and aligned with business needs. A key focus will be the management and support of the Finastra Equation platform, including operational support, upgrades, and enhancements. Working in a smaller banking environment, the role combines technical leadership, vendor coordination, project delivery, and application support oversight. Key Responsibilities Core Banking Platform Direct oversight of the Finastra Equation core banking platform, including environment management, patching, and upgrades Ensure smooth operation of end-of-day (EOD) processing Provide fix-on-fail support and coordinate issue resolution Work closely with infrastructure teams to support IBM Power Systems performance and platform optimisation Application Delivery Lead development and delivery of application changes and enhancements Manage the transition of new solutions from project delivery into BAU support models Define delivery timelines and manage development resources Application Support Ensure reliable support for core banking and business applications Oversee incident management, root cause analysis, and service improvement Implement application monitoring and performance optimisation Coordinate upgrades, patches, and maintenance with third-party vendors Team Leadership Lead and mentor a small team of developers and application support analysts Foster a collaborative, high-performing engineering environment Support professional development and technical growth within the team Governance and Stakeholder Management Ensure applications meet security, audit, and regulatory requirements Maintain documentation, operational procedures, and DR processes Act as the key liaison between technology teams, business stakeholders, and vendors Required Experience Hands-on experience supporting the Finastra Equation core banking platform (essential) Experience working within banking or financial services technology environments Background in application development and support leadership Knowledge of AS400 environments including RPG and/or Cobol Strong understanding of SDLC and application life cycle management Experience managing production support, incidents, and BAU enhancements Desirable Skills Experience working with IBM Power Systems Familiarity with ITIL or service management frameworks Exposure to Azure or other cloud platforms Experience managing third-party vendors Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Oracle Retail Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Oracle Retail Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Oracle Retail Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS/Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. To apply, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Senior Linux/Oracle DBA We're working with a leading financial services organisation seeking an experienced Senior Linux/Oracle DBA to play a key role in supporting and evolving their core banking platforms. This is a hands-on position suited to someone with deep technical expertise across Oracle databases, IBM Power environments, and enterprise Linux/AIX systems , ideally gained within a banking or financial services environment . You'll be responsible for ensuring the stability, performance, and availability of business-critical banking and finance applications, working closely with senior IT stakeholders and wider application teams. Key Responsibilities Administer, maintain, and optimise Oracle databases supporting Flexcube banking applications Manage Linux (RHEL/Oracle Linux) and AIX environments hosted on IBM Power 10 infrastructure Perform system upgrades, patching, performance tuning, and capacity planning Support high availability and disaster recovery solutions using Oracle RAC, ASM, RMAN, and Data Guard Collaborate with application and infrastructure teams to resolve complex production issues Participate in disaster recovery planning, testing, and incident response Implement automation through Shell Scripting and configuration management tools Ensure systems comply with internal IT security standards and regulatory requirements Produce and maintain technical documentation and operational runbooks Provide on-call support for critical production environments Skills & Experience Required 7+ years' experience in Oracle DBA roles within enterprise environments Strong experience with Oracle RAC, ASM, performance tuning, and high availability 5+ years' hands-on experience administering Linux (RHEL/Oracle Linux) and AIX systems Proven experience supporting Oracle Flexcube in a banking environment Solid understanding of financial systems architecture and regulatory environments Advanced SQL and PL/SQL knowledge Strong Unix Scripting skills (Bash, Korn) Experience with monitoring and alerting tools (OEM, Nagios or similar) Familiarity with ITIL processes and change management Excellent troubleshooting, communication, and stakeholder engagement skills Ability to work independently while collaborating effectively across teams Senior Linux/Oracle DBA Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Change Lead - Oracle Fuison - Finance Transformation - Hybrid - FTC to 31/12/27 Our client is urgently looking for an experienced Change Lead to join their team on a Fixed-Term-Contract. This is a hybrid role, with 2 days per week on-site in Cambridge. You will establish user groups, partner with a communications specialist and lead high profile engagement events across workshops and sessions ensuring efficient delivery of the programme. You will be rewarded with an excellent salary as well as a brilliant benefits package including annual leave, pension scheme, hybrid working, on-site parking and cafeteria, access to state of the art facilities, retail discounts, family and lifestyle benefits, gym discounts and many, many more perks! Change Lead - Key Skills: Experience of large-scale cross organisational change initiatives Experience of developing and delivering comprehensive approaches to staff change and engagement across a complex organisation Demonstrable expertise in ERP or enterprise-wide system implementations (eg, Oracle, Workday, SAP, Unit4) Experience of change management methodology across an organisation (eg Prosci, ADKAR, APMG etc) Proven experience designing and delivering stakeholder engagement at senior and operational levels. Building change readiness, enabling adoption and embedding new ways of working Experience and knowledge of change management principles and methodologies, (eg Change Impact Assessments, Change Readiness activities and Change Management coaching Experience in training/instructional, implementation/delivery Change Lead - Hybrid - FTC to 31/12/27 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Pensions Systems Analyst Leeds | Hybrid | Permanent | Up to £60,000 per annum Our client is seeking a DC Product Owner/Business Analyst to join their growing team. This is an exciting opportunity for someone with strong pensions experience to play a key role in delivering high-quality solutions, improving processes, and supporting end-to-end project delivery within a collaborative and fast-paced environment. Key Responsibilities & Skills: Significant experience within the pensions administration industry and/or in roles such as Business Analyst, Junior Product Owner, Product Analyst, or similar Strong analytical and problem-solving abilities, with a keen eye for detail Understanding of the software development life cycle (SDLC) Ability to plan, prioritise, and manage workloads effectively-both independently and across teams Excellent documentation skills, with the ability to clearly capture requirements and processes Strong communication skills, with confidence engaging stakeholders at all levels Ability to identify, challenge, and improve existing ways of working, gaining stakeholder buy-in for change Experience using or supporting pensions administration software Advanced Microsoft Office skills, particularly in Excel Proven experience delivering end-to-end projects Understanding and application of data governance principles Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Entra Engineer - 3 Month FTC Hybrid work in Redhill (2/3 days onsite per week) We are supporting a utilities provider in their search for a Modern Workplace Engineer to enhance and optimise their Microsoft 365 and device management estate. This is an exciting opportunity to join a forward-thinking organisation committed to modernising its technology landscape and delivering secure, efficient digital experiences for its workforce. In this role, you will take ownership of the design, configuration, and ongoing support of Microsoft Entra ID, Intune, Autopilot, and Microsoft Purview. You'll work closely with infrastructure, security, and operational teams to improve identity management, streamline device deployment, strengthen compliance, and ensure the organisation is fully aligned with best practices. Key Skills Required Microsoft Entra ID: Conditional Access, identity governance, hybrid identity, SSO/MFA Microsoft Intune: Device configuration, compliance policies, application deployment, security baselines Windows Autopilot: Zero-touch deployment, provisioning packages, ESP troubleshooting Microsoft Purview: Data loss prevention, information protection, governance policies Entra Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Entra Engineer Hybrid work in Redhill (2/3 days onsite per week) We are supporting a utilities provider in their search for a Modern Workplace Engineer to enhance and optimise their Microsoft 365 and device management estate. This is an exciting opportunity to join a forward-thinking organisation committed to modernising its technology landscape and delivering secure, efficient digital experiences for its workforce. In this role, you will take ownership of the design, configuration, and ongoing support of Microsoft Entra ID, Intune, Autopilot, and Microsoft Purview. You'll work closely with infrastructure, security, and operational teams to improve identity management, streamline device deployment, strengthen compliance, and ensure the organisation is fully aligned with best practices. Key Skills Required Microsoft Entra ID: Conditional Access, identity governance, hybrid identity, SSO/MFA Microsoft Intune: Device configuration, compliance policies, application deployment, security baselines Windows Autopilot: Zero-touch deployment, provisioning packages, ESP troubleshooting Microsoft Purview: Data loss prevention, information protection, governance policies Entra Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Network Security Architect Our client is urgently looking for an experienced Network Security Architect to join their team on a permanent basis. Please note, the role is on-site 5 days per week in Oxfordshire. There is flexible working hours and an earlier finish on a Friday. Remote working may be granted on occasion. This is a global role with an initial focus around Network segmentation. You will improve standards across the business and lead technical projects and work closely with technical colleagues and vendors. The current tech stack includes but is not limited to Fortigate, Cisco, SD-Wan and Palo Alto. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (15%), annual leave, flexible working hours, pension scheme (matched up top 9%), life assurance, private medical, income protection, on-ste canteen and gym and many, many more perks! Network Security Architect - Key Skills: 10+ years hands on experience in network engineering and architecture, with at least 3+ years specialising in large-scale network segmentation 5+ years hands on experience implementing and managing industry leading network security solutions (NGFWs, NDR, SASE, CASB, WAF, NAC, ZTNA) Deep expertise in core networking technologies (SDWAN, MPLS, VPN, IPSec, VLANs etc) Detailed understanding of enterprise network transport protocols (TCP, UDP, ICMP, ARP), infrastructure protocols (DNS, DHCP, BGP, SNMP), common application protocols (SMB, RDP, HTTP, FTP etc) and security protocols (TLS/SSL, IPSec, SSH, SAML, OAuth etc) Proven history of identifying, assessing and remediating network related security risks/misconfigurations Strong technical knowledge of a Microsoft based enterprise IT infrastructure Experience as an architect or lead on large projects spanning multiple countries and cultures Background of defining security standards and processes in large corporate IT environments Working knowledge of Cyber Security frameworks/methodologies (such as NIST, ISO 27001, MITRE ATT&CK, Lockheed Martin Kill Chain etc) Network Security Architect Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

AI Solutions Architect Exeter, Devon | Hybrid | Permanent | Up to £70k per annum + Bonus We're helping a leading organisation on their search to onboard two Solutions Architects into their expanding team. As a Solutions Architect, you'll play a pivotal role in shaping and enhancing core business systems, driving efficiency through smart integrations, automation, and emerging technologies. This is an opportunity to combine technical expertise with creative problem-solving to deliver solutions that genuinely improve how the organisation operates. Experience required: Automation across Microsoft Technology (M365, Power Platform and Azure) Development - Back End & Front End technologies (C#, SQL, JavaScript or Python) Data Reporting AI & ML - Understanding of AI and Large Language Models (LLM), AI Governance, Identifying opportunities for AI and Automation Integrations - between core business systems and third-party platforms Collaboration - working closely with key stakeholders and the wider technology department Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Full Stack Developer 100% On-site position We are seeking a skilled Full-Stack Developer to join our clients growing technical team. This role is ideal for someone who thrives in a dynamic environment, takes a proactive approach to problem-solving, and is passionate about building high-performing digital experiences with a mobile-first mindset. As a key member of the development function, you will work across both front-end and back-end technologies, contributing to the design, build and optimisation of web applications, data integrations and reporting solutions. You will collaborate closely with internal stakeholders to deliver robust, scalable and user-centred products. Key Skills & Experience: Strong expertise in MVC, HTML5, CSS3, and responsive design. Experience with CSS preprocessors such as SASS or LESS . Proficient with server-side languages including .NET, C#, MVC, Liquid and Python. Solid understanding of SQL Server, data modelling, cleansing and dataset preparation. Experience supporting or developing Power BI dashboards and data visualisations. Familiarity with APIs, automation tools and AI/ML-driven platforms. Strong JavaScript and jQuery skills, including asynchronous handling and AJAX. Knowledge of version control tools such as Azure DevOps. Understanding of UX principles across online and mobile contexts. Excellent communication skills and a systematic, organised approach to work. If you're driven, detail-oriented and eager to make an impact, we'd love to hear from you. Full Stack Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Solutions Architect Bristol | Hybrid | Permanent | Up to £70k per annum + Bonus We're helping a leading organisation on their search to onboard two Solutions Architects into their expanding team. As a Solutions Architect, you'll play a pivotal role in shaping and enhancing core business systems, driving efficiency through smart integrations, automation, and emerging technologies. This is an opportunity to combine technical expertise with creative problem-solving to deliver solutions that genuinely improve how the organisation operates. Experience required: Automation across Microsoft Technology (M365, Power Platform and Azure) Development - Back End & Front End technologies (C#, SQL, JavaScript or Python) Data Reporting AI & ML - Understanding of AI and Large Language Models (LLM), AI Governance, Identifying opportunities for AI and Automation Integrations - between core business systems and third-party platforms Collaboration - working closely with key stakeholders and the wider technology department Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Billing Analyst Job Summary We are seeking a detail-oriented Telecoms/IT Billing Specialist/Administrator to join our team. You will be responsible for managing the end-to-end billing process-importing data, resolving rejected records, entering new records, and ensuring invoices are accurate and delivered on time. This role requires strong analytical, communication, and problem-solving skills, alongside experience with billing systems and telecoms technologies. You will also play a key role in supporting customers by resolving billing queries effectively. Key Responsibilities Billing Operations: Manage the full billing cycle, including invoice generation, validation, and distribution. Query Resolution: Address customer billing inquiries via phone, email, and other channels, ensuring prompt and accurate resolution. Data Management: Enter and maintain accurate billing records within the aBILLity Billing Platform. Skills & Qualifications Excel Proficiency: Advanced Excel knowledge, including Pivot Tables and VLOOKUPs. Technical Skills: Proficiency in billing software/systems; understanding of telecoms infrastructure and services. Analytical Skills: Ability to analyse data, identify discrepancies, and resolve billing issues. Communication: Excellent verbal and written communication skills for liaising with customers and colleagues. Problem-Solving: Strong ability to investigate and resolve complex billing queries. Administrative Skills: Proven experience in administrative tasks related to billing and data management. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Technical Solutions Engineer - Remote Our client is urgently looking for a Technical Solutions Engineer. The position is fully remote. This position is ideally suited to graduates to folk with 2-3 years' experience. You will have a technical background and have the ability to put data into a platform and turn it into something useful - ie Power BI dashboards. The company is a Solutions Provider, they operate mainly within the financial services sphere and partner with their clients to build out Cloud solutions from scratch. Naturally, any cloud knowledge is highly beneficial! You will be rewarded with an excellent salary, as well as a brilliant benefits package including remote working, annual leave, pension scheme and yearly bonus (between £5-£10k). Technical Solutions Engineer - Key Skills: At least 2 years' experience either in a Customer Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/teams, including engagement with Product and DevOps teams to understand new capabilities. You have a strong understanding of the SaaS industry. Personal skills for being bright, intelligent, and a quick thinker to support immediate client requests and high priority requirements, setting expectations accordingly. Strong client-facing experience for regularly meeting with clients and building a relationship with them. Attention to detail - you have strong technical and problem-solving skills to support complex issues and business cases presented by the client. Experience in running SQL queries and Regular Expression components to support our software solutions. Technical Solutions Engineer - Remote Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Pensions Systems Analyst Leeds | Hybrid | Permanent | Up to £60,000 per annum Our client is seeking a DC Product Owner/Business Analyst to join their growing team. This is an exciting opportunity for someone with strong pensions experience to play a key role in delivering high-quality solutions, improving processes, and supporting end-to-end project delivery within a collaborative and fast-paced environment. Key Responsibilities & Skills: Significant experience within the pensions administration industry and/or in roles such as Business Analyst, Junior Product Owner, Product Analyst, or similar Strong analytical and problem-solving abilities, with a keen eye for detail Understanding of the software development life cycle (SDLC) Ability to plan, prioritise, and manage workloads effectively-both independently and across teams Excellent documentation skills, with the ability to clearly capture requirements and processes Strong communication skills, with confidence engaging stakeholders at all levels Ability to identify, challenge, and improve existing ways of working, gaining stakeholder buy-in for change Experience using or supporting pensions administration software Advanced Microsoft Office skills, particularly in Excel Proven experience delivering end-to-end projects Understanding and application of data governance principles Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

IT Shop Manager Our client is urgently looking for an IT Shop Manager to manage their store on a permanent basis. Naturally, the role is on-site 5 days a week. You will be expected to work 1 in 4 Saturdays. You will be compensated through overtime or a day off in Lieu. You will be customer and business focussed, enthusiastic and be familiar with MS Office and Adobe products. You will be rewarded with an excellent salary, as well as a brilliant benefits package including private health insurance (upon a years' completion), pension scheme, annual leave including buy/sell holiday, company events and many, many more perks! IT Shop Manager - Key Skills: Strong customer service skills and a confident, friendly manner Some basic IT knowledge or a genuine interest in technology Knowledge of PC products and peripherals Familiarity and experience with Microsoft Office and Adobe products Good organisation and attention to detail Effective prioritisation and triaging of tasks An understanding of the importance of branding and brand perception An understanding of marketing and promotion Understand the importance of customer satisfaction and loyalty Comfortable using computers, email and shop/ticketing systems Able to explain things clearly without using too much jargon Reliable, trustworthy and able to take ownership of the shop area Sales experience would be useful, but pushy sales is not what we want Stock control or ordering experience IT Shop Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Mid-Level Backend Software Developer (.NET) Taunton, Somerset | Up to £50,000 per annum | Hybrid, 2 days on-site per week | 3+ Years Experience Proactive IT Appointments are partnered with a leading organisation who is looking to add a Mid-Level Backend Software developer to their growing development team on a permanent basis. This role is ideal for someone who already has 2-3 years commercial experience with C# and .NET Core and is looking to take the next step in a collaborative, forward-thinking environment. Responsibilities: Build, test, and deploy scalable applications using C# and .NET Core. Write clean, well-structured, and maintainable code following best practices. Take part in code reviews and share constructive feedback with the team. Investigate and fix issues, improving performance where needed. Keep up to date with new technologies and industry trends to ensure solutions remain modern and effective. Qualifications & Experience: Bachelor's degree in computer science, engineering, or a related field 2-3 years commercial experience in development Experienced in C# and .NET Core Understanding of RESTful API design and integrations Understanding of CI/CD Pipelines and Git Desirable, but not essential: Experience with Azure Understanding of Containerisation using Docker and Kubernetes Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Ruby on Rails Developer Hybrid work 2/3 days onsite per month We are seeking an experienced Ruby on Rails Developer to join our clients growing engineering team. This is an exciting opportunity for a passionate developer who thrives in dynamic environments and enjoys solving complex technical challenges. You will play a key role in designing, building, and maintaining high-performing, scalable applications that directly impact our customers and business operations. In this role, you'll work closely with cross-functional teams to develop new features, enhance existing systems, and ensure our platform remains stable and efficient. Your deep understanding of Rails architecture, PostgreSQL optimisation, and API design will be essential as you contribute to ongoing development projects. If you enjoy collaborating in Agile/Scrum environments, value clean code, and are eager to work with modern tooling, cloud services, and containerised deployments, we'd love to hear from you. Key Skills 4+ years' experience with Ruby on Rails Strong understanding of OOP & Rails architecture Extensive experience with PostgreSQL (performance tuning, complex queries) Background job processing with Sidekiq & Redis Expertise in RESTful APIs , JSON, JWT, SSO Experience with AWS & Docker Production system support & troubleshooting Strong communication skills & Agile/Scrum experience Ruby on Rails Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Reporting Analyst - SQL - SSRS - Power BI We are working exclusively with our client who are based in the heart of Bristol. We have an open vacancy for a Reporting Analyst - SQL - SSRS - Power BI. The role is also HYBRID. ROLE SUMMARY Supporting the Reporting & Analytics Manager with the design and development of the BI platform and advanced analytics, ensuring it: Is trusted and fit for purpose Is scalable and performant Leverages contemporary advanced analytics capabilities and visualisations Provides simple and efficient BI self-service reporting Supports a single analytical view of our data and information Uses agreed and defined metrics Is built in line with our information management strategy and guiding principles Delivers business value through action oriented insights Ensures "explainability" fit for audit in a regulatory controlled environment Working as part of the Reporting & Analytics team in close collaboration with the Data Engineering team and business areas to take responsibility and accountability for collaborative design and build of end-user visualisations, reports, and ad-hoc analysis ensuring all required documentation is complete prior to release and all standards and best practices are adhered to. Taking a lead in driving the progression of advanced analytics capabilities and visualisations in step with technology changes and business needs. Supporting the Reporting & Analytics team through technical peer reviews and the end-user community by providing clear explanation of interpreting provided information. KEY SKILLS Passionate about data and information with a strong understanding of data architecture principles and information "story telling" in order to maximise the value of our raw data Technology agnostic and able to adapt with agility as we evolve our information estate and technology stack towards contemporary technologies which may comprise tools such as PowerBI, SSRS, Tableau, Cognos 11, Qlik, MicroStrategy, and cloud based services within Amazon AWS and/or Microsoft Azure Good understanding of SQL & DAX Highly adept at visualising information through good use of chart types best suited to the situation Demonstrable understanding of advanced analytics, including predictive, with supporting capabilities such as 'R', Python desirable Strong problem solving and planning skills with a "can do" attitude to manage and mitigate risks to maintain delivery commitments Knowledge of the insurance industry and working within regulated environments would be desirable Demonstrable knowledge of Kimball methodologies, MI standards and best practices and standards Knowledge of different data storage paradigms such as Kimball, Data Vault 2.0, Data Lakes, and beyond desirable Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website