Internal Business Development

Our client is a Northern award winning IT & Print solutions business thats looking to expand its sales force with 4 x new Internal Business Development Trainees.

A Internal Business Development Trainee job involves making outgoing calls to prospective customers to sell products or services, qualifying leads, updating customer databases, and achieving sales targets.

Key responsibilities include understanding customer needs, demonstrating product features, booking appointments for field sales, and receiving ongoing training to improve sales skills and product knowledge. The role requires strong communication skills, a polite telephone manner, and the ability to work in a target-driven environment.

The ideal candidate will have 1-2 years telesales expereince in IT sales but this is not essential as full training will be given.

Key Responsibilities

• Outbound Calling:

  Making outbound calls to new and existing customers to generate interest in products or services.

• Lead Qualification:

  Identifying customer needs and determining if they are suitable prospects for the company's offerings.

• Appointment Setting:

  Booking appointments for the company's field sales team to meet with qualified leads.

• Database Management:

  Accurately recording customer information and updating contact details in the company's Customer Relationship Management (CRM) system.

• Sales Target Achievement:

  Consistently meeting or exceeding daily, weekly, and monthly sales targets.

• Product Knowledge:

  Learning about the company's products and services to effectively explain their features and benefits to customers.

• Customer Engagement:

  Building rapport with customers and providing solutions tailored to their specific requirements.

Key Skills

• Excellent Communication: Strong verbal communication skills to effectively present information and handle inquiries.
• Persuasion: The ability to persuade customers and overcome objections to close sales.
• Resilience: The capacity to handle rejection and maintain a positive attitude.
• Customer Focus: A polite and customer-focused telephone manner to build strong customer relationships.
• Attention to Detail: Accuracy in recording customer information and processing orders.
• Teamwork: The ability to work effectively within a sales team and collaborate on strategies.

Typical Duties

• Contacting potential customers from a CRM database.
• Presenting products or services to prospective clients.
• Upselling or cross-selling additional products.
• Following up on leads and maintaining a sales pipeline.
• Participating in training sessions to enhance skills and knowledge.