IT Desktop Support Engineer

  • Randstad Technologies Recruitment
  • Yeovil, Somerset
  • 11/09/2025
Contractor Information Technology Telecommunications IT Support Testing

Job Description

IT Desktop Engineer - 2nd Line - SC Cleared

My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis

You MUST have valid current SC Security Clearance to be considered for this role.

You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support.

Essential Experience

  • MUST have valid SC security clearance
  • Provide 1st and 2nd Line support for Incidents and Catalog requests
  • Desktop / Laptop / VDI - build, configuration, and deployment to end users
  • PABX administration and support
  • Supporting Win11 issues, Hardware, Testing capability
  • Assist with software installation / deployment
  • Software and hardware troubleshooting
  • Smartphone support (InTune)
  • Local network cable patching
  • Self-motivated team player with good technical and interpersonal skills.
  • You will be able to multi-task and enjoy working under pressure with tight deliverables.
  • MS Excel experience
  • M365, Autopilot, Intune, ServiceNow (Desirable Skills)

This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled!

Randstad Technologies is acting as an Employment Business in relation to this vacancy.