Senior Services Developer

We are working with a global financial institution to recruit a Senior Services Developer to join a newly formed product team within the Codified Controls group, part of the Developer Engineering function in the CTO organisation. This team is leading a company-wide "everything-as-code" initiative, transforming how policies, standards, and controls are managed. The role focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You'll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions.
Key Responsibilities

• Use Figma and other tools to create intuitive wireframes, prototypes, and mock-ups that reflect user-centred design principles.
• Facilitate design thinking workshops and translate complex business requirements into elegant, user-friendly service solutions.
• Conduct user research, usability testing, and feedback analysis to inform service development.
• Present service concepts and progress confidently to stakeholders at all levels.
• Stay current with service design and development trends, introducing innovative solutions that enhance user experience and business outcomes.
• Manage stakeholder relationships and ensure user needs are prioritised throughout the development process.

Essential Criteria

• Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions.
• Strong expertise in journey mapping and service blueprinting, especially in complex or ambiguous environments.
• Proficient in Figma for prototyping and workshop facilitation.
• Excellent stakeholder management and communication skills, able to engage technical and senior audiences.
• Self-starter with a growth mindset, able to work independently and within cross-functional teams.
• Passionate about inclusive design and creating services based on real user needs.
• Experience navigating large organisations and leveraging internal/external resources effectively.

This role will require you to work 3 days per week in the Belfast office so candidates within Northern Ireland will be given preference and we would not consider someone relocating for this role.
Although the role is initially for a 13-month period there is a high possibility of extension. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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