Insight, Impact, and Evaluation Officer

Location: London, Birmingham, Cardiff, or Leeds (hybrid)
Hours: Full-time (35 hours per week)
Contract: Temporary (6 weeks)
Rate: £17.89 per hour across UK or £19.75 in London (plus holiday pay)
Start Date: ASAP

About the Role
Prospectus is delighted to be supporting a large, national charity to recruit an organised and experienced Insight, Impact, and Evaluation Officer, to help shape how the organisation understands its audiences and enhance the effectiveness of its communications and engagement strategies.

Key Responsibilities

• Conduct audience research using surveys, focus groups, interviews, and social listening.
• Develop audience personas and segmentation models.
• Evaluate communications and engagement activities using KPIs and analytics.
• Coordinate and analyse national colleague engagement surveys using platforms like Peakon.
• Use digital tools to interpret data and present insights.
• Collaborate across teams to ensure findings inform campaigns and strategic planning.
• Support the development of a data-driven culture within the Communications and Engagement team.

What We re Looking For

• Recent experience in a relevant role, ideally within the non-profit or public sectors.
• Comfort designing and maintaining dashboards, and an ability to identify trends and opportunities.
• Confidence undertaking strategic data analysis to inform decision-making across teams and leadership.
• Enthusiasm to drive conservations and make strategic recommendations for improvement.
• Strong grasp of relevant digital tools (including Google Data Studio, Google Sheets, Google UIT, and Mailchimp).

This is a fantastic opportunity to make a real impact in a respected national organisation, helping to shape how it communicates and engages with its people.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.