Test Analyst

  • CV-Library
  • EC1V, Angel, Greater London
  • 01/06/2025
CRM Business Analyst Testing

Job Description

Role: Test Analyst Job Type: Hybrid (4 days at home, 1 day in the office) Job Location: London Years of Experience : 3 Years and above Rate: £200-£300 Per/Day (Depending On Experience) Duration: 3 Months (with likelihood of extension) ​ Key Responsibilities: * Test Planning & Execution: * Perform functional, regression, performance, and usability testing to identify defects and ensure quality. * Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications and related systems * GDPR Compliance Testing: * Validate that systems correctly capture, store, and manage user consents in line with GDPR requirements. * Ensure mechanisms are in place for users to easily opt-in/opt-out, request data access, or invoke the right to be forgotten. * Test the implementation of lawful bases for data processing, such as consent and legitimate interest, within the CRM. * Salesforce-Specific Testing: * Verify the correct functioning of Salesforce's 'Individual' object and related consent fields (e.g., 'Don’t Market', 'Don’t Track') . * Test integrations between Salesforce and marketing platforms like Marketing Cloud or Pardot, focusing on consent and preference data flow . * Collaboration & Reporting: * Work closely with developers, business analysts, and stakeholders to understand requirements and resolve issues. * Document test results, report defects, and track defect resolution throughout the development lifecycle. Required Qualifications: * Proven experience as a Test Analyst or in a similar role, with a focus on CRM systems. * In-depth understanding of GDPR, especially concerning marketing preferences and consent management. * Hands-on experience with Salesforce, including knowledge of objects related to data privacy and consent. * Familiarity with Salesforce's Preference Manager and Consent Templates . * Proficiency in manual and automated testing tools relevant to Salesforce applications. * Strong analytical and problem-solving skills. * Excellent communication and collaboration abilities. Preferred Qualifications: * Experience with Salesforce Marketing Cloud, Pardot, or similar marketing automation platforms. * Understanding of data processing agreements and third-party data integrations. * Knowledge of data anonymization and encryption techniques in line with GDPR . * Familiarity with data subject rights management processes, such as data access requests and data portability . What We Offer: * Competitive day rate of £200-£300/ per day - Depending on experience * Opportunities for professional development and certifications. * A collaborative and inclusive work environment. * Flexible working arrangements to support work-life balance. Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivations for applying. Shortlisted candidates will be contacted for an interview