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The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.

Mid-Level Data Engineer (Azure / Databricks) NO VISA REQUIREMENTS Location: Glasgow (3+ days) Reports to: Head of IT My client is undergoing a major transformation of their entire data landscape-migrating from legacy systems and manual reporting into a modern Azure + Databricks Lakehouse. They are building a secure, automated, enterprise-grade platform powered by Lakeflow Declarative Pipelines, Unity Catalog and Azure Data Factory. They are looking for a Mid-Level Data Engineer to help deliver high-quality pipelines and curated datasets used across Finance, Operations, Sales, Customer Care and Logistics. What You'll Do Lakehouse Engineering (Azure + Databricks) Build and maintain scalable ELT pipelines using Lakeflow Declarative Pipelines, PySpark and Spark SQL. Work within a Medallion architecture (Bronze ? Silver ? Gold) to deliver reliable, high-quality datasets. Ingest data from multiple sources including ChargeBee, legacy operational files, SharePoint, SFTP, SQL, REST and GraphQL APIs using Azure Data Factory and metadata-driven patterns. Apply data quality and validation rules using Lakeflow Declarative Pipelines expectations. Curated Layers & Data Modelling Develop clean and conforming Silver & Gold layers aligned to enterprise subject areas. Contribute to dimensional modelling (star schemas), harmonisation logic, SCDs and business marts powering Power BI datasets. Apply governance, lineage and permissioning through Unity Catalog. Orchestration & Observability Use Lakeflow Workflows and ADF to orchestrate and optimise ingestion, transformation and scheduled jobs. Help implement monitoring, alerting, SLAs/SLIs and runbooks to support production reliability. Assist in performance tuning and cost optimisation. DevOps & Platform Engineering Contribute to CI/CD pipelines in Azure DevOps to automate deployment of notebooks, Lakeflow Declarative Pipelines, SQL models and ADF assets. Support secure deployment patterns using private endpoints, managed identities and Key Vault. Participate in code reviews and help improve engineering practices. Collaboration & Delivery Work with BI and Analytics teams to deliver curated datasets that power dashboards across the business. Contribute to architectural discussions and the ongoing data platform roadmap. Tech You'll Use Databricks: Lakeflow Declarative Pipelines, Lakeflow Workflows, Unity Catalog, Delta Lake Azure: ADLS Gen2, Data Factory, Event Hubs (optional), Key Vault, private endpoints Languages: PySpark, Spark SQL, Python, Git DevOps: Azure DevOps Repos & Pipelines, CI/CD Analytics: Power BI, Fabric What We're Looking For Experience Commercial and proven data engineering experience. Hands-on experience delivering solutions on Azure + Databricks . Strong PySpark and Spark SQL skills within distributed compute environments. Experience working in a Lakehouse/Medallion architecture with Delta Lake. Understanding of dimensional modelling (Kimball), including SCD Type 1/2. Exposure to operational concepts such as monitoring, retries, idempotency and backfills. Mindset Keen to grow within a modern Azure Data Platform environment. Comfortable with Git, CI/CD and modern engineering workflows. Able to communicate technical concepts clearly to non-technical stakeholders. Quality-driven, collaborative and proactive. Nice to Have Databricks Certified Data Engineer Associate. Experience with streaming ingestion (Auto Loader, event streams, watermarking). Subscription/entitlement modelling (e.g., ChargeBee). Unity Catalog advanced security (RLS, PII governance). Terraform or Bicep for IaC. Fabric Semantic Models or Direct Lake optimisation experience. Why Join? Opportunity to shape and build a modern enterprise Lakehouse platform. Hands-on work with Azure, Databricks and leading-edge engineering practices. Real progression opportunities within a growing data function. Direct impact across multiple business domains.

Technical Supervisor Department Computer Science Salary Starting from £38,784, rising to £46,049 Closing date Sunday 04 January 2026 About the role Are you an experienced technical leader with a strong understanding of Computer Science and a passion for enabling excellent teaching and research? The University of Bath is seeking a knowledgeable and proactive Technical Supervisor to lead and develop technical support across our Departments of Computer Science and Mathematics. In this role, you will be responsible for managing a team of technical staff who deliver essential infrastructure and equipment support, ensuring a high standard of service to academic staff, researchers, and students. The main duties include to: Lead, manage, and develop the technical teams supporting the Departments of Computer Science and Mathematics. Oversee day-to-day technical operations , ensuring the departments' facilities, equipment, and digital infrastructure effectively support teaching and research. Plan and allocate resources and support , monitoring workloads and performance to deliver a high-quality, responsive technical service. Ensure compliance with University Health & Safety and GDPR, promoting a strong safety and governance culture. Coordinate and communicate with central university services, contractors, and infrastructure teams to maintain and improve departmental systems. Interpret technical information (e.g. network diagrams, workflows, or research system requirements) to support decision-making and operational planning. Represent the technical team at departmental and university meetings, providing professional insight and advocating for technical needs. Promote collaboration, professional development, and wellbeing across the technical teams. About you The ideal candidate will have a solid understanding of the environments, technologies, and challenges associated with Computer Science, whether through direct experience working in a computer science setting, managing a technical team supporting research computing, data centres, or networking environments. We understand that the field is broad, and while we don't expect you to be an expert in every area, your familiarity with the language and needs of computer science professionals will enable you to provide effective leadership, understand evolving priorities, and engage meaningfully with researchers and technicians alike. Working closely with Heads of Department, the Departmental Operations Manager, and Health & Safety colleagues, you'll contribute to operational planning, infrastructure oversight, compliance management, and the delivery of responsive and forward-looking technical services. You'll represent the technical team at departmental meetings and University forums, anticipate future needs, and support the continuous improvement of processes, protocols, and service delivery. We're looking for someone who combines people management skills with technical insight and the ability to keep a broad operational overview. You'll be a confident communicator, able to influence, mentor, and foster a positive working culture while ensuring the team remains agile, efficient, and aligned with the strategic goals of both departments. Further information For an informal discussion relating to this vacancy, please contact Daniel Lou-Hing or Fabienne Pradaux-Caggiano. This is a permanent, full-time position (36.5 hours). We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you: We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

We are searching for a Head of IT for a prestigious international business based out of Plymouth , South Devon . The role is office-based so you will need to live within a commutable distance of Plymouth to be considered for the opportunity or you will be in a position to relocate to the area. You will be responsible for leading and managing the IT Department, including, infrastructure, systems administration, cybersecurity, applications, development and support teams. Other main duties will include: - Managing all IT Department staff and having budget ownership for IT operations, projects and digital transformation initiatives. Selecting vendors, managing procurement and all contracts that relate to IT services and systems. Overseeing all IT assets, licenses, and taking responsibility for technology lifecycle management. Developing and executing enterprise level IT strategy. Delivering large-scale IT projects. Driving innovation, enhancing operational efficiency, ensuring data security and enabling data-driven decision-making across the organisation. Taking responsibility for data protection and compliance ensuring relevant industry standards are implemented and maintained throughout the business. We are looking to speak with experienced Senior IT Leaders , people who have previously been responsible for developing and executing enterprise level IT and Telecoms strategy. This leadership role requires a balance of strategic vision and hands-on management, ensuring IT systems underpin design, engineering, production and all support functions within the business. Our ideal candidate will have experience of delivering large-scale IT projects and will have excellent leadership, communication, and stakeholder management skills. You will be a strategic thinker with commercial awareness and the ability to translate business needs into technology solutions. Any experience of working within manufacturing environments would be an added bonus and any professional qualifications, including, ITIL , CISSP , PMP or similar, would be extremely useful. The role is offered with an extremely competitive salary and excellent benefits package in line with what would be expected for such an important Senior IT management role. This will all be discussed further when we speak! Please forward me you CV and we will arrange a confidential chat to discuss the role and client in more detail. Please note, to be considered for this role you MUST have the Right to Work in the UK without Company Sponsorship . Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Highways Maintenance (Nationwide, Hybrid) Drive nationwide growth and make your mark You will step into a Business Development Manager role where you're trusted to shape the national sales strategy, open new routes to market and directly influence a £15m+ growth plan. You'll enjoy a competitive salary, bonus, company car and the flexibility of hybrid working, while owning high-value relationships across the highways maintenance sector. Who you'll be joining You'll be joining a well-established, nationwide highways maintenance contractor working across both public and private sectors. The business delivers: Conventional highways maintenance - surfacing, patching and minor civils Safety defect repairs and pre-patching works Footway and footpath schemes, minor civils and small surfacing schemes Specialist spray injection patching services Thermal patching solutions Porous, low-impact footpath surfacing suitable for active travel routes and off-highway use You'll work closely with an experienced Operations Director and Managing Director who are committed to innovation, sustainable growth and long-term client partnerships, giving you the backing and support to deliver ambitious results. What you'll be doing As Business Development Manager, you will take ownership of driving profitable growth across a diverse highways portfolio, with a key focus on new relationships and frameworks. In this role you will: Lead the strategy to grow the contracting business from its current level towards a £15m+ target Develop new relationships on term maintenance contracts (TMCs) and with direct clients to deliver c. £3m+ per year of new highways maintenance revenue Target safety defects, pre-patching, footway schemes, minor civils, small surfacing and associated works with local authorities and major contractors Grow spray injection patching revenues by £500k-£1m per year by winning work with local authorities and Tier 1 contractors where the business currently has limited or no presence Do the same for thermal patching - identifying, bidding and securing new opportunities worth £500k-£1m per year Build a predictable pipeline of porous / low-impact footpath surfacing schemes (e.g. off-highway footpaths, bridleways, PROWs and active travel routes) towards a £1m per year target Lead the full business development lifecycle - from market mapping, lead generation and networking, through to bid support, negotiation and closing Work hand-in-hand with operations to ensure tenders are deliverable, commercially sound and aligned with wider business objectives Monitor performance against agreed targets and KPIs, reporting regularly to the Operations Director and Managing Director Represent the company at client meetings, industry events and networking opportunities to raise profile and uncover new workstreams What you'll bring To succeed in this Business Development Manager position, you will need: Proven business development or sales leadership experience in the highways sector (maintenance, surfacing, term maintenance, minor civils or similar) A strong track record of winning work with local authorities, Tier 1 contractors and/or on highways maintenance frameworks Commercial awareness and confidence in negotiating profitable contracts and frameworks Understanding of highways maintenance activities such as surfacing, patching, safety defects, minor civils and specialist repair techniques Excellent relationship-building skills, with the ability to operate credibly with clients at all levels A proactive, results-driven approach with the resilience to work towards stretching revenue targets Strong communication, presentation and report-writing skills Willingness to travel nationwide to meet clients and visit sites as required Pay, bonus and benefits In return for your skills and experience, you will receive: Salary in the region of £50,000-£60,000 per annum, depending on experience Performance-related bonus linked to clear growth and revenue objectives Company car (or car allowance, depending on package) suitable for regular nationwide travel Hybrid working arrangement combining home, site/client visits and time in the head office A comprehensive benefits package, including pension and holiday entitlement The tools, backing and autonomy you need to deliver results and grow your career Where and how you'll work, and how you can develop You will be contracted on a permanent, hybrid basis. The role is: Nationwide, with regular travel to meet clients and visit schemes Linked to a head office in Rugby, where you'll collaborate with senior leadership and operations Hybrid, giving you flexibility to balance office, home and field-based work in line with business needs As the business grows, you'll have the opportunity to: Play a central role in shaping sales strategy across multiple product and service lines Develop towards more senior commercial or strategic positions, such as Head of Business Development or senior leadership roles Build a national profile within the highways, term maintenance and local authority markets FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jordan Townley at Carrington West on (phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.

Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.  The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.  You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.   Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.   Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.   If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!  LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London  SALARY: FTE £45,000  CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.   TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.   * Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request       CORE ACCOUNTABILITIES    Day to day CRM and data queries, working closely with 3rd party support where required  Auditing CRM use and recommended solutions for developing usage across wider teams  Lead internal training  Lead data management, sharing, processing and solutions to data-related problems   Manage processes that are conducive to increasing productivity, continuous integration and improvement.  Lead an internal data review, consultation, recommendations and project management    KEY RESPONSIBILITIES     HUBSPOT CRM   Support the team with campaign building and driving customer acquisition across our product portfolio.  Create and manage membership engagement campaigns and workflows  End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability  Manage campaign segmentation and data selection  Setting up automation systems to support lead nurturing through the funnel  Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness  Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies  Ongoing development of a suite of reports for marketing, sales and operations  Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub  Ongoing support and training to teams  DATA MANAGEMENT    Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)  Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance  Improve policies and procedures for data management, sharing and processing   Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations  OTHER   Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)    Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required   Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected  This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing    Required Experience, Knowledge and Skills:  CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT  Previous experience of working with large data sets and migrating data   PRO-ACTIVE, able to show initiative and to drive activity within deadlines.  Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.  ORGANISED with experience of working to tight deadlines.  PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end  DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)  Knowledge of Office365 & Wordpress (desirable)     All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.       We join the dots; collaboration is in our DNA​     We support and empower; we are here to make a difference​     We are curious, open & honest​      We celebrate difference & value equality of opportunity       OUR PEOPLE PERKS    Fully flexible hybrid working     Pension enrolment from 3 months service, 5% employer contribution     Cycle 2 Work scheme, in partnership with Halfords     Benefits hub, discounts across a broad range of partners     Life Assurance & BUPA private medical (1 years service)  Employee Assistance Programme, Health Assured     Mental Health Guardians     Summer Fridays, finish at 3pm every Friday throughout July & August     Your birthday off as paid leave, extra days off over the annual festive period      2 paid volunteer days per year to give something back to the community        Diversity Changes Everything: We value difference and celebrate the creativity that it brings.     We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.       

The Backend Developer is a new and integral role within the Business Intelligence team of Air Navigation Solutions (ANSL) and presents an exciting opportunity to design and develop new solutions and inform the ANSL data and technology strategy. This is a broad role with opportunities to get involved in wide ranging projects, for internal and external customers, working both independently and as part of a team. You will work closely with the Business Insights Lead, the Business Insights Analyst, and the wider organisation at all levels, including Engineers, Operations Specialists and comparative functions within our parent company, DFS. You will develop and own the data feeds, APIs, and other data integration pipelines, from conception to operation and help shape the architecture vision of ANSL and our customers, translating this vision into a reality. You will strive for a high degree of automation, clean architectures, optimised code, and overall high quality, with a customer-centric and continuous improvement mindset. Using the right tools for the job, you will solve business and technical problems in an efficient way, developing resilient and high-performing infrastructures, ensuring data integrity is maintained at all times. The ANSL environment is hosted in Microsoft Azure and this individual will understand the Azure toolbox, leveraging Azure services as part of the development of ANSL’s infrastructure. This role is for a 12 month fixed term period and offers a competitive salary and benefits. It is based at ANSL's Head Office in Gatwick, with the option of hybrid working. Primary Responsibilities Be the business expert for end-to-end data transfer solutions, including APIs, from concept through design, build, test, deploy and release for both ANSL systems, third party systems and external customer projects. Support the development of existing APIs. Design, build and maintain new APIs. Build and maintain relationships with internal and external customers on a project and/or continuous improvement basis. Plan and conduct tests for databases, applications, and other developed components to address bugs and quality issues. Maintain a focus on data integrity, data management, code optimisation and performance tuning. Architecture design and improvement.  Support ANSL’s data warehouse development.  Innovative approach to the use of a range of tools, constantly exploring ways to improve and find the right solution to a problem. Support on projects from a data perspective; understanding the project objectives, the outputs needed to meet the objectives, and the raw data required to enable this.  Interact with the wider ANSL & DFS business, where required. The post-holder must co-operate with all policies and procedures designed to ensure equality of employment.    Co-workers, customers, and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.  Actively promote ANSL to internal and external customers, carrying out all duties in an efficient, professional, and courteous manner; clearly & effectively communicate with customers & staff.  ​Demonstrate the values within the business always.  Any other reasonable duties as requested by your Manager. Qualifications & Experience Educated to degree level, ideally in a quantitative discipline or equivalent relevant experience (desired). Previous experience within a similar role. Good knowledge and commercial application of various data feeds, web services and API protocols, and the ability to recommend the optimal solution for each situation (including experience of HTTP, REST and SOAP APIs). Competent in SQL, JSON, XML. ​Good knowledge of physical and cyber security, and associated security standards. Innovative approach to complex data extraction and transfer, processing, transformation, and persistence. Knowledge and experience of testing. Experience of database development desired. Experience of cloud computing with use of the Microsoft Azure toolbox desired.  Competencies and Attitude Excellent problem-solving skills A desire to innovate Highly competent communicator including written communications Ability to work collaboratively and as part of a team Pro-active approach and able to identify areas of need and to manage outputs Excellent organisational skills and attention to detail A passion for providing a service to customers Self-motivated with the ability to take ownership and to work autonomously Ability to use own initiative and produce results Personal integrity and professionalism Understanding of commercial principles Internal Relationships ANSL DFS Group Operational/technical experts, project teams  External Relationships Customers. Suppliers. Regulatory Authorities, CAA. Other Third Parties.  This job description reflects the main functions of the role but from time to time the company may assign or reassign duties and responsibilities to meet the needs of the business.

Hanson Wade is a fast-growing business intelligence provider working in the Life Science sector. Our mission is to support the industry in getting better drugs to patients faster through information products that deliver market insights and research intelligence. Alongside extensive event portfolios and SaaS-based pipeline tools we are now launching a market research business to expand the range of services we support the biopharma market with. We are recruiting for a Business Technology Lead to join our fast growing tech and data team, successfully deliver an excellent technical service Are you flexible and resilient with proven experience in successfully delivering IT Infrastructure in an operations department? Are you able to plan and deliver your own work to set targets and timelines successfully? We are recruiting for a Business Technology Lead to successfully deliver an excellent technical service and the provision of robust solutions to ensure a high infrastructure availability for the business   Job Requirements: Technology Innovation : Execute on technology-related projects as defined by the requirements of the business and technology directorate Successfully deliver an excellent technical service and the provision of robust solutions to ensure high infrastructure availability Work with software providers and technical specialists to support translation of functional solutions into technical solutions Document functional user requirements and technical specifications for use in the project development cycle. Support system integration, API integration and create new built point, data mapping activities, process design, business rules configuration and systems test planning Document new business processes, capabilities and supporting technologies. Support user communications, training, and job aids to assist in successful business implementation. Assist in the formulation of a technology road map to ensure systems are kept in an advanced state and the business is aware of potential advances. Perform ad-hoc analysis and evaluation where necessary. Management & Governance of AWS, Azure and Microsoft 365 based environments Management & Governance of Identify Management   Technology Support : Support technology innovation analysts by guiding or helping with IT-related issues, user setup, office technology administration such as Microsoft or CloudCall. Act as an escalation point for any 2nd line Cloud or Infrastructure issues Where necessary, assist in the governance and maintenance of core business platform such as Hopin, Pardot, Salesforce or EventEngine.   What we are looking for: The ideal candidate will have two or more years of experience proactively maintain the existing infrastructure to agreed standards and methodologies, including recording, reviewing and monitoring systems and problem-solving any degradation of service to drive performance improvements and work closely with Head of Business Technology. Proven hand-on experience and in depth understanding of IT Services (networks, on-premises infrastructure, cloud infrastructure including Azure and AWS. Proven experience for the design and operational models for core infrastructure and central systems including Microsoft Azure AD and Active Directory Services and other enterprise solutions Experience in Agile and DevOps ways of working and someone keen to advocate and educate on these working practices. Proven experience for device management, endpoint analytics and end user support through tools like AAD, Intune, SSCM Proven hand-on experience on Window 10, virtual desktops, collaboration technologies such as Teams, SharePoint, and One Drive Experience in deploying network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network Experience managing and supporting end-user hardware asset and configuration life cycle management through standard tools such as Jira Service Management Experience in using and maintaining middleware such as Jitterbit Outstanding problem solver with excellent communication and presentational skills, confident and methodical approach, and able to work within a team environment A Bachelor’s degree in computer science, computer engineering or relevant field Desirable to have obtained industry standard certification   We will offer you: The opportunity to work in a dynamic, fast paced, professional business environment A company where the culture is one of transparency, honesty, and support 1st class training and career development programs Unlimited career opportunities A supportive environment that loves to celebrate success   Benefits: Monthly Awards and Social Events Annual Awards Dinner Busy and active social calendar Annual personal learning budget Flexible working

At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Job Purpose / Overview The SZC Chief Information Security Officer (CISO) is responsible for establishing the right security and governance practices and enabling a framework for risk-free and scalable business operations in the Nuclear New Build (NNB) SZC construction and nuclear security business landscape. This is a leadership position and is focused on understanding the security challenges in the current and future state of business operations, mapping learning from NNB Hinkley Point C (HPC) Project and the Technical Services Organisation (TSO) and preparing the SZC Project organisation with the right tools, skills, resources, relationships and capabilities against growing cyber and information security risks. Contextual Information Operating Environment SZC project will be the largest infrastructure project in Europe following HPC. It relies on both Information Technology (IT) and Operational Technology (OT) systems and the information processed by them for safety, security and business continuity. Loss or compromise of Sensitive Nuclear Information (SNI), information subject to Export Control, sensitive commercial information (SCI) or personal information through Computer Network Exploitation (CNE), or compromise of either IT or OT systems through Computer Network Attack present serious and enduring risks to the Project, Delivery partners and Supply Chain. Understanding and mitigating Cyber Security and Information Assurance (CS&IA) risks in the context of a constantly evolving threat landscape is thus fundamental to the success of Construction, design, manufacture and commissioning in addition to business operations, which collectively support the delivery of NNB (SZC) Project. SZC is an 'nth' of a kind replication of HPC Project and the role must support intelligent replication of the security case from HPC, achieved by utilising suitably qualified and experienced personnel (SQEP) resource within the TSO. Framework & Boundaries Maintains key relationships and works closely with the Technical Services Organisation to drive SZC Project Information Security Assurance and provide direction to cyber and information security Delivery Maintains key relationships with SZC IT delivery - IT & IM Digital Services and SZC Digital Systems and Solutions (Civils Works Programme) SZC nuclear baseline role holder Travel to TSO (Barnwood, Gloucester), SZC Project Site Offices (Suffolk) and SZC Project Offices (London) is expected as part of the role. Principal Accountabilities End to End Security Operations - Develop and design a comprehensive Cyber Security and Information Assurance Strategy and Information Security Management System (ISMS) Engage with overall organisational data strategy and advise on the best data management approach, aligning data privacy with business objectives ensuring information security safeguards are effective. Evaluate the Information Technology Threat landscape, devise policies and controls to reduce risk and lead auditing and compliance initiatives. Act as the Intelligent Customer (IC) for End 2 End cyber and information security requirements within all Project contracts Work with the SZC Security Manager to ensure SZC Project overall security arrangements meet the required legislation, standards etc. Manage interface with TSO to develop the Operational Technology (OT) Security Plan, establish policy and define IT requirements including Instrumentation and Control (I&C) as part of the wider CS&IA strategy Manage interface with TSO to procure services of Contract Security Officers to conduct supply chain assurance. Compliance - ensure that security arrangements meet legal obligations; including GDPR, Export Control and Nuclear Industries Security Regulations (NISR) 2003. Human Resources - ensure the appropriate verification checks, security education and training programs and policies for identity and access management are in place. Disaster Recovery and Business Continuity - Ensure compliance with ISO 27001 and develop a robust crisis communication channel, disaster recovery and risk management system in line with ONR (CNSS) Security Functional Security Principles (FSyP) 1, 2, 3, 5 and 7. Documentation - Contribute to a variety of security policy domains associated with compliance, Governance, risk management, incident management and HR management IT and Cyber Security Requirements - Evaluate business opportunities, regulatory requirements and business risks associated with SZC cloud network and all Information Security Projects, defining the optimal trade-off, reporting directly to the board and specifying cyber security, information security and data management requirements internally and through supply chain. Responsible for ensuring that Supply Chain Cyber Security puts in place appropriate Cyber Security and Information Security risk management and assurance that meet the required standards. Manage and hold the interfaces with ONR Civil Nuclear Safeguard and Security (CNSS) for Information Security. Establish priority for the Construction site based Cyber Security and Information Assurance Lead (CS&IA) in risk assessment and assurance of SZC/Delivery Partner and Contractor Information and Operational Technology systems (ICS/SCADA/IoT) on the NNB Gen Co (SZC) Construction site. Support both CS&IA and (CIO) IT & IM Digital Services Cyber Security Leads with specialist Forensic investigation as a result of incident response. Dimensions Reports to Director Safety, Security and Assurance (later this reporting line will switch to the SZC Head of Security) Dotted line reporting to TSO CISO Needs to form a strong relationship with TSO CISO lead spending time at Barnwood (Gloucester) and 90 Whitfield Street (London) to understand Project needs. Leads dotted line report; to the Cyber Security and Information Assurance Lead (Construction Site) and the IT & IM Digital Services Cyber Security Lead (SZC Common Data Environment) - works within .Knowledge, Skills, Qualifications & Experience Essential Knowledge of Civil Nuclear Cyber Security Strategy. Established cyber security credentials. Good working knowledge of applicable international standards and information security frameworks (ISO27001, ISO27017, GDPR, Cyber Essentials Plus). Aware of risk assessment methodologies including ISO27005 and NIST. Educated to degree level (or equivalent) or have a comparable level of practical experience Knowledge and experience of NIS Regulations and Cyber Assessment Framework (CAF). Knowledge of CPNI and NCSC material including assurance of supply chain activities. Knowledge of HMG Security Policy Framework. Confident in own abilities and be able to deliver in a dynamic environment. Proven people and team leadership skills Proven stakeholder management Excellent presentation and communication skills - both written and verbal. The post holder must currently hold or be able to achieve NSV SC. Desirable Experience working in the UK nuclear or regulated industry is highly desirable. Experience in a complex project environment including change control processes. A recognised security certification is desirable e.g. CISMP, Security , CEH. Experienced in specifying, designing and producing technical documentation to exacting standards. Excellent written English, including the preparation of suites of technical documents. Track record of providing innovative solutions within a technically complex environment - ideally within the nuclear sector Technical knowledge of physical, personnel and cyber security management systems and solutions. Experience of National Cyber Security Centre (NCSC) and Centre for the Protection of National Infrastructure (CPNI) methodologies, highly desirable. Experience working in a Project Organisation and/or with a Design Authority Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace..... click apply for full job details

My client is a market leading Financial Services organisation who are experiencing a period of substantial growth which has created exciting opportunities for talented individuals to join their Head Office team. Job Summary Accountable for the architecture, design and provision of cyber security services for the protection of the business's digital and data assets, including the architecture, design and operations for these services. Responsible for continuously improving our Capability Maturity in the area of cyber security Key Responsibilities Supports the Group Services COO in the development, documentation and socialising of the Cyber Security Strategy, and update on progress against this Develop and maintain security and cloud architecture artifacts (models, templates, standards and procedures) that can be used to leverage security capabilities in projects and operations Develop a programme of continuous improvement in the capability maturity of the cyber security function Participate in application and infrastructure projects to provide security planning and design advice Conduct threat modeling of services and applications that tie to the risk and data associated with the service or application Validate IT infrastructure and other reference architectures for security best practices, and recommend changes to enhance security and reduce risk where applicable. Represent cyber security in Change Advisory Board and Technical Design Authority meetings. Ensure the effective ongoing management of vulnerabilities within the technical estate Review, assess, and mitigate penetration tests and vulnerability assessments on information systems and infrastructure Management and assessment of external threat trends and environment remediation. Developing, documenting and maintaining security procedures Management of the Cyber Security Team Ensure appropriate contextual risk management is performed in line with business risk appetite Ensure ongoing compliance with system update and hardening requirements Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements Creation, analysis and communication of security metrics to Group Services COO Lead security incident responses for the team Skills and Qualification Specification Essential Experience of leading an IT security function within a regulated industry Bachelor's Degree in Information Technology or equivalent experience Proven ability to work under stress in emergencies, with the flexibility to handle multiple high-pressure situations simultaneously Experience of cyber security strategy and roadmap development Excellent written and verbal communication skills with the ability to form effective working releationships with other staff and stakeholders Confident in communicating technical cyber security risks, incidents and threats to non-technical staff and stakeholders Determination and tenacity to drive service and security improvements across the business and the ability to assess effectiveness of control measures and making improvement suggestions Proven hands-on operational experience within cyber security with a broad knowledge of the subject Ability to work well under minimal supervision Desirable TOGAF Strong knowledge and experience with security frameworks such as NIST CSF and ISO 27001. CISM or CISSP certified