The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
This specialised European private bank seeks a Security Solutions Architect to join their group IT function in central London. The role is an individual contributor position, and is the only Security Architect in the function. As a stand alone Security Architect, you will have a varied role designing innovative solutions and playing an integral role in key technology transformation and security improvement projects,. You will help the business deliver on its objectives, using the latest cloud technology and emerging security tools. The successful candidate will be a highly experienced Security Architect with a relevant certification such as CISSP, CCSP, TOGAF or cloud vendor certifications. Your experience will include designing end-to-end solutions and you will have experience which covers multiple security domains. Cloud security experience is vital (any platform), knowledge of IAM controls is preferred, and ideally you will be able to demonstrate your role in major transformation projects. The successful candidate will have experience of working in financial services, as a Big 4 consultant with FS clients or a similarly highly regulated sector. Salary £90-110k base plus excellent benefits and bonus. Hybrid working available (2 days at home/3 in central London office). Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering FTSE listed company in Bristol seeks a Product Security Engineer to join their team. In this role View job & apply Platform Security Engineer Location: London or Midlands (hybrid) Job type: Permanent Sector: Commerce and Industry This listed and high-growth consumer tech company seeks a Senior Platform Security Engineer to jo View job & apply Lead Security Architect Location: Remote Job type: Permanent This leading financial services company is searching for a Lead Security Architect to join their View job & apply Cloud Security Analyst - Specialist Location: Remote We are working with a leading financial services business committed to maintaining the highest st View job & apply BCM Manager Location: Stuttgart Job type: Permanent Sector: Insurance I am currently working with a leading insurance firm backed by an insurance giant to headhunt a B View job & apply Cryptography Specialist Location: Gloucestershire Job type: Permanent Sector: Government/Public Sector, Commerce and Industry Leading defence firm seeks a Cryptography Specialist to work with customers on complex challenges View job & apply Senior IAM Officer Location: Gloucestershire or Edinburgh Job type: Permanent My client, a household name in the financial sector, is seeking a Senior IAM Officer to join thei View job & apply Chief Information Officer Location: Qatar Job type: Permanent Sector: Commerce and Industry I am working with a Qatar based conglomerate on their search for a ne Chief Information Officer. View job & apply Cyber Security Analyst Location: London Job type: Permanent Leading consultancy firm seeks a Cyber Security Analyst to join the Security team. This individua View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M
May 18, 2024
Full time
This specialised European private bank seeks a Security Solutions Architect to join their group IT function in central London. The role is an individual contributor position, and is the only Security Architect in the function. As a stand alone Security Architect, you will have a varied role designing innovative solutions and playing an integral role in key technology transformation and security improvement projects,. You will help the business deliver on its objectives, using the latest cloud technology and emerging security tools. The successful candidate will be a highly experienced Security Architect with a relevant certification such as CISSP, CCSP, TOGAF or cloud vendor certifications. Your experience will include designing end-to-end solutions and you will have experience which covers multiple security domains. Cloud security experience is vital (any platform), knowledge of IAM controls is preferred, and ideally you will be able to demonstrate your role in major transformation projects. The successful candidate will have experience of working in financial services, as a Big 4 consultant with FS clients or a similarly highly regulated sector. Salary £90-110k base plus excellent benefits and bonus. Hybrid working available (2 days at home/3 in central London office). Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering FTSE listed company in Bristol seeks a Product Security Engineer to join their team. In this role View job & apply Platform Security Engineer Location: London or Midlands (hybrid) Job type: Permanent Sector: Commerce and Industry This listed and high-growth consumer tech company seeks a Senior Platform Security Engineer to jo View job & apply Lead Security Architect Location: Remote Job type: Permanent This leading financial services company is searching for a Lead Security Architect to join their View job & apply Cloud Security Analyst - Specialist Location: Remote We are working with a leading financial services business committed to maintaining the highest st View job & apply BCM Manager Location: Stuttgart Job type: Permanent Sector: Insurance I am currently working with a leading insurance firm backed by an insurance giant to headhunt a B View job & apply Cryptography Specialist Location: Gloucestershire Job type: Permanent Sector: Government/Public Sector, Commerce and Industry Leading defence firm seeks a Cryptography Specialist to work with customers on complex challenges View job & apply Senior IAM Officer Location: Gloucestershire or Edinburgh Job type: Permanent My client, a household name in the financial sector, is seeking a Senior IAM Officer to join thei View job & apply Chief Information Officer Location: Qatar Job type: Permanent Sector: Commerce and Industry I am working with a Qatar based conglomerate on their search for a ne Chief Information Officer. View job & apply Cyber Security Analyst Location: London Job type: Permanent Leading consultancy firm seeks a Cyber Security Analyst to join the Security team. This individua View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M
Data Analyst A leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries is looking for a Data Analyst to work virtually from the UK. The successful candidate will need to have a firm understanding of the travel industry. They are looking for a candidate that is passionate about project management and data analysis. This person will deliver both analytical and operational support to the team and clients during projects by visualizing, analysing and interpreting data to deliver creative business solutions and insights. Amongst other tasks, this role will need to ensure seamless interaction with Consultants, Data Engineers and Travel Suppliers. What you'll be doing: Manage multiple, complex project components, under tight deadlines. Strong project drive and timely execution of project steps according to agreed timelines Proactively find opportunities to optimize existing tools and processes Serve as a liaison between Consultants and Engineers to transform Clients' requirements into Technical specifications Develop dashboards for internal and external clients to take data-driven decisions Communication champion towards Consultants and any other internal or external partners Collaborate with other Consulting Analysts, Consultants, Managers and other colleagues as well as clients whenever necessary About you: Advanced analytical skills, with experience collecting, normalizing, and consolidating different data sources accurately Visual communication skills with experience on Business Intelligence software (Power BI or Tableau) Basic fluency in SQL and programming languages (R or Python) Proficiency in project management is required Strong written and speaking skills to communicate complex outcomes and ideas in a simple, clear and concise way Adapt communication and level of details required to different partners Demonstrated ability to work well both within a team and as an independent contributor Critical thinking skills and proactive mindset Excellent problem-solving skills, coupled with a self-motivated personality and an ability to exceed expectations in a fast-paced, results oriented environment. Exemplary and demonstrated organizational skills and attention to detail / quality control Cross-cultural mindset Flexibility in working with stakeholders from different worldwide regions Ability to work remotely whenever and if necessary while interacting with colleagues to foster team spirit Experience and Qualification: At least 3 years of experience in a similar position Bachelor's degree (or equivalent), preferably in Computer Science, Mathematics, Business Management, or Economics Location United Kingdom - Virtual Location
May 18, 2024
Full time
Data Analyst A leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries is looking for a Data Analyst to work virtually from the UK. The successful candidate will need to have a firm understanding of the travel industry. They are looking for a candidate that is passionate about project management and data analysis. This person will deliver both analytical and operational support to the team and clients during projects by visualizing, analysing and interpreting data to deliver creative business solutions and insights. Amongst other tasks, this role will need to ensure seamless interaction with Consultants, Data Engineers and Travel Suppliers. What you'll be doing: Manage multiple, complex project components, under tight deadlines. Strong project drive and timely execution of project steps according to agreed timelines Proactively find opportunities to optimize existing tools and processes Serve as a liaison between Consultants and Engineers to transform Clients' requirements into Technical specifications Develop dashboards for internal and external clients to take data-driven decisions Communication champion towards Consultants and any other internal or external partners Collaborate with other Consulting Analysts, Consultants, Managers and other colleagues as well as clients whenever necessary About you: Advanced analytical skills, with experience collecting, normalizing, and consolidating different data sources accurately Visual communication skills with experience on Business Intelligence software (Power BI or Tableau) Basic fluency in SQL and programming languages (R or Python) Proficiency in project management is required Strong written and speaking skills to communicate complex outcomes and ideas in a simple, clear and concise way Adapt communication and level of details required to different partners Demonstrated ability to work well both within a team and as an independent contributor Critical thinking skills and proactive mindset Excellent problem-solving skills, coupled with a self-motivated personality and an ability to exceed expectations in a fast-paced, results oriented environment. Exemplary and demonstrated organizational skills and attention to detail / quality control Cross-cultural mindset Flexibility in working with stakeholders from different worldwide regions Ability to work remotely whenever and if necessary while interacting with colleagues to foster team spirit Experience and Qualification: At least 3 years of experience in a similar position Bachelor's degree (or equivalent), preferably in Computer Science, Mathematics, Business Management, or Economics Location United Kingdom - Virtual Location
Job order - J(Apply online only) - Permanent Full Time Title Senior Finance Analyst Category Finance City Bridgend, Wales - Various, United Kingdom Job Description Senior Finance Analyst Position Description Be part of something interesting and rewarding and join us as Senior Finance Analyst (SFA), at our Bridgend office. This highly diverse role could suit you if you are looking to take the next step in your career from Finance Analyst to SFA. Reporting directly to the Financial Controller, you will have exposure to a broad range of business partners including senior members of CGI Leadership. This role could suit someone looking to take a step up from an Analyst to and SFA, The role plays a crucial part in supporting the financial aspects of business, ensuring accuracy, compliance, and timely reporting. We are especially keen to speak with you if you have knowledge and experience of IFRS16 standards within the context of property leases When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Your future duties and responsibilities Work closely with business partners to help them understand their financial drivers, and challenge their assumptions Deliver accurate, insightful, and timely analysis of financial results against plans, forecast and budget Prepare and present financial results with meaningful/accurate commentary to business unit stakeholders Present analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations Regular review of cost base and posting of necessary accounting adjustments (Understand internal and external costs and ensure accurate) Analyse Balance sheet entries ensuring balance sheet integrity Support the implementation of continuous improvement initiatives and drive efficiency Ad-hoc finance projects or project related work. Required qualifications to be successful in this role Ability to analyse large data sets and generate useful information, insights and conclusions Awareness and understanding of accounting standards and ability to identify issues Applied knowledge in Financial responsibilities ie liaising with auditors and evaluating controls Proactive attitude with strong communication and interpersonal skills Action oriented with high level of accountability for delivering quality work Qualifications & Experience: (Desirable) Knowledge and experience of IFRS16 standards within the context of property leases University Degree in Accounting or Finance or similar ACA/ACCA/CIMA qualification (or similar) or in final stages of completion Advanced skills with MS Office tools especially Microsoft Excel. Knowledge of Hyperion and PeopleSoft is preferential. Demonstrable success in a similar role in a large or complex organisation. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)
May 18, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Finance Analyst Category Finance City Bridgend, Wales - Various, United Kingdom Job Description Senior Finance Analyst Position Description Be part of something interesting and rewarding and join us as Senior Finance Analyst (SFA), at our Bridgend office. This highly diverse role could suit you if you are looking to take the next step in your career from Finance Analyst to SFA. Reporting directly to the Financial Controller, you will have exposure to a broad range of business partners including senior members of CGI Leadership. This role could suit someone looking to take a step up from an Analyst to and SFA, The role plays a crucial part in supporting the financial aspects of business, ensuring accuracy, compliance, and timely reporting. We are especially keen to speak with you if you have knowledge and experience of IFRS16 standards within the context of property leases When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Your future duties and responsibilities Work closely with business partners to help them understand their financial drivers, and challenge their assumptions Deliver accurate, insightful, and timely analysis of financial results against plans, forecast and budget Prepare and present financial results with meaningful/accurate commentary to business unit stakeholders Present analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations Regular review of cost base and posting of necessary accounting adjustments (Understand internal and external costs and ensure accurate) Analyse Balance sheet entries ensuring balance sheet integrity Support the implementation of continuous improvement initiatives and drive efficiency Ad-hoc finance projects or project related work. Required qualifications to be successful in this role Ability to analyse large data sets and generate useful information, insights and conclusions Awareness and understanding of accounting standards and ability to identify issues Applied knowledge in Financial responsibilities ie liaising with auditors and evaluating controls Proactive attitude with strong communication and interpersonal skills Action oriented with high level of accountability for delivering quality work Qualifications & Experience: (Desirable) Knowledge and experience of IFRS16 standards within the context of property leases University Degree in Accounting or Finance or similar ACA/ACCA/CIMA qualification (or similar) or in final stages of completion Advanced skills with MS Office tools especially Microsoft Excel. Knowledge of Hyperion and PeopleSoft is preferential. Demonstrable success in a similar role in a large or complex organisation. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
Job order - J(Apply online only) - Permanent Full Time Title Finance Analyst Category Finance City London, England - London, United Kingdom Job Description Finance Analyst Position Description Be part of something interesting and rewarding and join us as a Finance Analyst in our London office. We are seeking an experienced Financial Analyst to join our UK finance team. Reporting directly to the Financial Controller, you will have exposure to a broad range of business partners including senior members of CGI Leadership. This role plays a crucial part in supporting the financial aspects of business, ensuring accuracy, compliance, and timely reporting. We are especially keen to speak with you if you have knowledge and experience of IFRS16 standards within the context of property leases When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Your future duties and responsibilities Work closely with business partners to help them understand their financial drivers, and challenge their assumptions Deliver accurate, insightful, and timely analysis of financial results against plans, forecast and budget Prepare and present financial results with meaningful/accurate commentary to business unit stakeholders Present analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations Regular review of cost base and posting of necessary accounting adjustments (Understand internal and external costs and ensure accurate) Analyse Balance sheet entries ensuring balance sheet integrity Support the implementation of continuous improvement initiatives and drive efficiency Ad-hoc finance projects or project related work. Required qualifications to be successful in this role Ability to analyse large data sets and generate useful information, insights and conclusions Awareness and understanding of accounting standards and ability to identify issues Applied knowledge in Financial responsibilities ie liaising with auditors and evaluating controls Proactive attitude with strong communication and interpersonal skills Action oriented with high level of accountability for delivering quality work Qualifications & Experience: (Desirable) Knowledge and experience of IFRS16 standards within the context of property leases University Degree in Accounting or Finance or similar ACA/ACCA/CIMA qualification (or similar) or in final stages of completion Advanced skills with MS Office tools especially Microsoft Excel. Knowledge of Hyperion and PeopleSoft is preferential. Demonstrable success in a similar role in a large or complex organisation. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)
May 18, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Finance Analyst Category Finance City London, England - London, United Kingdom Job Description Finance Analyst Position Description Be part of something interesting and rewarding and join us as a Finance Analyst in our London office. We are seeking an experienced Financial Analyst to join our UK finance team. Reporting directly to the Financial Controller, you will have exposure to a broad range of business partners including senior members of CGI Leadership. This role plays a crucial part in supporting the financial aspects of business, ensuring accuracy, compliance, and timely reporting. We are especially keen to speak with you if you have knowledge and experience of IFRS16 standards within the context of property leases When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Your future duties and responsibilities Work closely with business partners to help them understand their financial drivers, and challenge their assumptions Deliver accurate, insightful, and timely analysis of financial results against plans, forecast and budget Prepare and present financial results with meaningful/accurate commentary to business unit stakeholders Present analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations Regular review of cost base and posting of necessary accounting adjustments (Understand internal and external costs and ensure accurate) Analyse Balance sheet entries ensuring balance sheet integrity Support the implementation of continuous improvement initiatives and drive efficiency Ad-hoc finance projects or project related work. Required qualifications to be successful in this role Ability to analyse large data sets and generate useful information, insights and conclusions Awareness and understanding of accounting standards and ability to identify issues Applied knowledge in Financial responsibilities ie liaising with auditors and evaluating controls Proactive attitude with strong communication and interpersonal skills Action oriented with high level of accountability for delivering quality work Qualifications & Experience: (Desirable) Knowledge and experience of IFRS16 standards within the context of property leases University Degree in Accounting or Finance or similar ACA/ACCA/CIMA qualification (or similar) or in final stages of completion Advanced skills with MS Office tools especially Microsoft Excel. Knowledge of Hyperion and PeopleSoft is preferential. Demonstrable success in a similar role in a large or complex organisation. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, (url removed), Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 18, 2024
Full time
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process improvements, and providing clear and up-to-date documentation and process guides. Day-to-day activities will also include gathering stakeholder input in order to improve the customer journey; promoting a self-service culture; delivering process, functionality, configuration and reporting changes; tracking, monitoring, and measuring benefits. Must Have Experience in a Service Improvement, Business Systems Analyst, Application Analyst capacity or any role that involved developing and implementing process and system improvements in a service delivery environment. Previous experience working with Cloud/SaaS HR & Payroll systems -such as, but not limited to, D365 Human Resources, SAP/Hana S/4 HCM, Oracle Fusion Cloud HCM , Workday HR, (url removed), Sage HR, MHR iTrent, Cezanne HR, Iris HR, Bamboo HR, or similar. Experience analysing data and analyse complex information to develop solutions and recommendations. Office 365 Nice to Have Process experience using Lean Six Sigma methodology. Change Management or Team Leading experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised, detail orientated, and autonomous with the ability to hit deadlines and provide clear reports without excessive supervision. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role is hybrid-role with two days week spent in the office in Greater Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a friendly, driven, and client-driven organisation on this 12-month fixed-term salaried contract. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid technical aptitude, with experience of Microsoft Dynamics products both verbal and written response as cases 70% of cases come via e-coms. This is a full-time role working from home. You will need to be a good team player with excellent communication skills with the ability to manage your own workload and work well on your own initiative. This is an exciting position that seeks positive people with a "can-do" attitude. You will be exposed to the latest technologies and will be a key part of the business and wider technology team. Primary Tasks- Provide helpdesk services to both our clients and the CRM team Manage and progress client support calls Document clearly problem description, each activity and solution in the helpdesk for each case Perform in-depth analysis of customer issues to determine causes and solutions Communicate the status of issues to clients and to the CRM team management Identify high priority customer issues and escalate to management Act as a point of contact for client training needs whilst identifying new business opportunities for the relationship team. Support consultants and development teams as a tester for new implementations Continually keep informed of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported - MS Dynamics 365 CRM PowerApps MS Sharepoint MS Flow MS Office 365 (Sharepoint, Teams, Word, Excel, OneDrive etc.) MS Power BI GCS is acting as an Employment Business in relation to this vacancy.
May 18, 2024
Contractor
JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid technical aptitude, with experience of Microsoft Dynamics products both verbal and written response as cases 70% of cases come via e-coms. This is a full-time role working from home. You will need to be a good team player with excellent communication skills with the ability to manage your own workload and work well on your own initiative. This is an exciting position that seeks positive people with a "can-do" attitude. You will be exposed to the latest technologies and will be a key part of the business and wider technology team. Primary Tasks- Provide helpdesk services to both our clients and the CRM team Manage and progress client support calls Document clearly problem description, each activity and solution in the helpdesk for each case Perform in-depth analysis of customer issues to determine causes and solutions Communicate the status of issues to clients and to the CRM team management Identify high priority customer issues and escalate to management Act as a point of contact for client training needs whilst identifying new business opportunities for the relationship team. Support consultants and development teams as a tester for new implementations Continually keep informed of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported - MS Dynamics 365 CRM PowerApps MS Sharepoint MS Flow MS Office 365 (Sharepoint, Teams, Word, Excel, OneDrive etc.) MS Power BI GCS is acting as an Employment Business in relation to this vacancy.
Job title: Lead Cyber Risk Analyst Location: Various - We offer a range of flexible working arrangements - please speak to your recruiter about the options for this role. Salary: 60,000+ Depending on experience What you'll be doing: Lead on developing the risk management data strategy; identifying potential data sources and approaches to connecting and exploiting the data to support risk analysis Conduct impact modelling to assess potential financial, operational, and reputational impacts to the company in the event of a major cyber incident Develop and present strategic risk reports to senior management, providing clear insights and recommendations Collaborate across the Group to lead risk analysis efforts and provide subject matter expertise (SME) guidance to different sectors Work closely with other cybersecurity teams to understand threat landscapes, vulnerabilities, and impact assessments Stay abreast of the latest cybersecurity trends, threats, and risk quantification techniques Contribute to the continuous improvement of the cybersecurity risk management framework Act as a delegate for the Head of Cyber Security Risk in various capacities as needed Your skills and experiences: Essential: Robust understanding of risk analysis methodologies, frameworks and theories (FAIR, NIST) Previous experience working in large and complex organisations Ability to effectively write high quality reports and presentations Advanced user with Microsoft Excel Bachelor's degree level qualification or above in risk management, mathematics, cyber security or another STEM subject Desirable: Previous experience working in corporate risk management or security consultancy roles Experience working with defence or national security organisations CISSP, CRISC, CISM or other advanced cyber security certification Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The CISO Team: Working for one of the largest defence companies in the world, this exciting company within the CISO's team, reporting to the Head of Cyber Security Risk within the risk Cyber function is now available. The Lead Cyber Risk Analyst will be pivotal in enhancing our cybersecurity posture through both quantitative and qualitative risk analysis. The position will allow you to build on your technical career working alongside various stakeholders and partners across BAE Systems and the wider Defence industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments." Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Closing Date: 16th May 2024
May 17, 2024
Full time
Job title: Lead Cyber Risk Analyst Location: Various - We offer a range of flexible working arrangements - please speak to your recruiter about the options for this role. Salary: 60,000+ Depending on experience What you'll be doing: Lead on developing the risk management data strategy; identifying potential data sources and approaches to connecting and exploiting the data to support risk analysis Conduct impact modelling to assess potential financial, operational, and reputational impacts to the company in the event of a major cyber incident Develop and present strategic risk reports to senior management, providing clear insights and recommendations Collaborate across the Group to lead risk analysis efforts and provide subject matter expertise (SME) guidance to different sectors Work closely with other cybersecurity teams to understand threat landscapes, vulnerabilities, and impact assessments Stay abreast of the latest cybersecurity trends, threats, and risk quantification techniques Contribute to the continuous improvement of the cybersecurity risk management framework Act as a delegate for the Head of Cyber Security Risk in various capacities as needed Your skills and experiences: Essential: Robust understanding of risk analysis methodologies, frameworks and theories (FAIR, NIST) Previous experience working in large and complex organisations Ability to effectively write high quality reports and presentations Advanced user with Microsoft Excel Bachelor's degree level qualification or above in risk management, mathematics, cyber security or another STEM subject Desirable: Previous experience working in corporate risk management or security consultancy roles Experience working with defence or national security organisations CISSP, CRISC, CISM or other advanced cyber security certification Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The CISO Team: Working for one of the largest defence companies in the world, this exciting company within the CISO's team, reporting to the Head of Cyber Security Risk within the risk Cyber function is now available. The Lead Cyber Risk Analyst will be pivotal in enhancing our cybersecurity posture through both quantitative and qualitative risk analysis. The position will allow you to build on your technical career working alongside various stakeholders and partners across BAE Systems and the wider Defence industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments." Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Closing Date: 16th May 2024
IT Analyst (Graduate) Berkshire, England (Hybrid) Upto 31,500 per annum 83DATA are partnered with global manufacturing comany who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship experience and a relevant business degree who have a passion for a long term career in Information Technology. Responsibilites: Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. Work with business users to define and analyze problems and align the most suitable technical, application or configuration solutions. Solicit, develop, document, and manage requirements and provide detailed design and business rules to support the requirements throughout the project life cycle up to and through change control. Review system test plans and system tests modules before implementation. Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy. In upgrades, monitor production performance enhancements and system integrity with end-users. Develop detailed implementation and upgrade project plans in conjunction with other account team associates. Ensure that documentation is updated when change requests are approved for the project. Provide input on processes, procedures, or new approaches. Requirements: Bachelor's or Masters degree in Business Administration, Business Information System, Management Information Systems, Computer/ Information Science, or a related field. Knowledge of basic principles, methods, technologies, and practices of a professional/technical field. Must have demonstrated leadership experience. Demonstrated basic knowledge of system development methodology, project management system architecture and analytical/problem solving skills Able to execute with the highest degree of integrity and accountability. Demonstrates the ability to communicate effectively with all levels of the business beginning with the shop floor and ending with senior management. Self-motivated individual who strives for excellence and continuous improvement through the use of analytical problem-solving skills. Excellent written and verbal communications skills, with the ability to interact effectively with executives. Demonstrated problem solving and analytical skills. Experience using various computer applications including Microsoft Excel, Access and other applications included in the Microsoft Office Suite. Please apply or email with a copy of your CV.
May 17, 2024
Full time
IT Analyst (Graduate) Berkshire, England (Hybrid) Upto 31,500 per annum 83DATA are partnered with global manufacturing comany who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship experience and a relevant business degree who have a passion for a long term career in Information Technology. Responsibilites: Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. Work with business users to define and analyze problems and align the most suitable technical, application or configuration solutions. Solicit, develop, document, and manage requirements and provide detailed design and business rules to support the requirements throughout the project life cycle up to and through change control. Review system test plans and system tests modules before implementation. Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy. In upgrades, monitor production performance enhancements and system integrity with end-users. Develop detailed implementation and upgrade project plans in conjunction with other account team associates. Ensure that documentation is updated when change requests are approved for the project. Provide input on processes, procedures, or new approaches. Requirements: Bachelor's or Masters degree in Business Administration, Business Information System, Management Information Systems, Computer/ Information Science, or a related field. Knowledge of basic principles, methods, technologies, and practices of a professional/technical field. Must have demonstrated leadership experience. Demonstrated basic knowledge of system development methodology, project management system architecture and analytical/problem solving skills Able to execute with the highest degree of integrity and accountability. Demonstrates the ability to communicate effectively with all levels of the business beginning with the shop floor and ending with senior management. Self-motivated individual who strives for excellence and continuous improvement through the use of analytical problem-solving skills. Excellent written and verbal communications skills, with the ability to interact effectively with executives. Demonstrated problem solving and analytical skills. Experience using various computer applications including Microsoft Excel, Access and other applications included in the Microsoft Office Suite. Please apply or email with a copy of your CV.
BI Analyst - 40,000 - Liverpool (Hybrid) My client is a market-leading, forward thinking global company looking to expand its business intelligence team. This role will be based from my clients Liverpool office on a hybrid basis. Responsibilities: Executing data manipulation and transformation tasks in Azure, Snowflake, or other designated data warehouses. Creating and enhancing data solutions. Managing dataset access and implementing controls for governance. Crafting, testing, and refining processes. Documenting structural modifications made in Azure/Snowflake environments. Developing and managing data processes, new applications, and features. Establishing and upholding database objects. Utilise DAX and SQL code within Power BI. Skilled in using SQL and Power BI to design and implement performance tracking. Constructing and managing Power BI data models based on cross-team requirements. Working alongside key stakeholders Requirements: Experience in using relational databases, particularly SQL. Demonstrated expertise in utilizing Power BI for business intelligence tasks. Advanced skills in Excel, including pivot tables, macros, and lookup functions. Proven track record in managing large volumes of data with exceptional attention to detail. Capable of presenting complex business intelligence insights to various organizational levels. Quick to grasp and adhere to intricate systems and procedures. Effective under pressure, with the ability to meet strict reporting deadlines. Strong organisational and time management abilities. Benefits: 25 days of annual leave in addition to statutory bank holidays Enrolment in the Pension Scheme Access to award-winning management and leadership training Allocation of funds for professional and personal development Bi-annual pay reviews Additional perks outlined in their comprehensive benefits package If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
BI Analyst - 40,000 - Liverpool (Hybrid) My client is a market-leading, forward thinking global company looking to expand its business intelligence team. This role will be based from my clients Liverpool office on a hybrid basis. Responsibilities: Executing data manipulation and transformation tasks in Azure, Snowflake, or other designated data warehouses. Creating and enhancing data solutions. Managing dataset access and implementing controls for governance. Crafting, testing, and refining processes. Documenting structural modifications made in Azure/Snowflake environments. Developing and managing data processes, new applications, and features. Establishing and upholding database objects. Utilise DAX and SQL code within Power BI. Skilled in using SQL and Power BI to design and implement performance tracking. Constructing and managing Power BI data models based on cross-team requirements. Working alongside key stakeholders Requirements: Experience in using relational databases, particularly SQL. Demonstrated expertise in utilizing Power BI for business intelligence tasks. Advanced skills in Excel, including pivot tables, macros, and lookup functions. Proven track record in managing large volumes of data with exceptional attention to detail. Capable of presenting complex business intelligence insights to various organizational levels. Quick to grasp and adhere to intricate systems and procedures. Effective under pressure, with the ability to meet strict reporting deadlines. Strong organisational and time management abilities. Benefits: 25 days of annual leave in addition to statutory bank holidays Enrolment in the Pension Scheme Access to award-winning management and leadership training Allocation of funds for professional and personal development Bi-annual pay reviews Additional perks outlined in their comprehensive benefits package If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
A Charity in Central London are seeking a Cyber Security Analyst. Reporting into the Head of Infrastructure, you will work to ensure that any potential threats and issues are dealt with effectively. The role is hybrid and will require some onsite work across two sites. As our Cyber Security Analyst you will: Provide security and risk assessment consultancy on projects and other formal workgroups and committees, making appropriate recommendations for risk mitigation to ensure that IT Security is considered in the design of new services or changes to existing services Provide security expertise in the areas of cloud security on Azure and Microsoft 365, including both security and compliance controls and general input to the security architecture across the cloud estate Perform security risk assessments, followed by initiating and managing appropriate remedial action, to ensure that IT infrastructure and application systems are adequately protected Escalate unresolved security exposures, misuse of resources, or non-compliance situations to management Support the infrastructure team in day to day activities including security monitoring, incident management activities, and a 24x7 support rota Who you'll be This role is for you if you have experience of working in Information Security or have relevant transferable skills and are keen to make a difference to society. We are looking for: Someone with extensive information security experience A good understanding of Microsoft cloud security technologies A strong understanding of information security risk and risk management Excellent communication skills Strong analytical skills and a desire to problem solve
May 17, 2024
Full time
A Charity in Central London are seeking a Cyber Security Analyst. Reporting into the Head of Infrastructure, you will work to ensure that any potential threats and issues are dealt with effectively. The role is hybrid and will require some onsite work across two sites. As our Cyber Security Analyst you will: Provide security and risk assessment consultancy on projects and other formal workgroups and committees, making appropriate recommendations for risk mitigation to ensure that IT Security is considered in the design of new services or changes to existing services Provide security expertise in the areas of cloud security on Azure and Microsoft 365, including both security and compliance controls and general input to the security architecture across the cloud estate Perform security risk assessments, followed by initiating and managing appropriate remedial action, to ensure that IT infrastructure and application systems are adequately protected Escalate unresolved security exposures, misuse of resources, or non-compliance situations to management Support the infrastructure team in day to day activities including security monitoring, incident management activities, and a 24x7 support rota Who you'll be This role is for you if you have experience of working in Information Security or have relevant transferable skills and are keen to make a difference to society. We are looking for: Someone with extensive information security experience A good understanding of Microsoft cloud security technologies A strong understanding of information security risk and risk management Excellent communication skills Strong analytical skills and a desire to problem solve
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
May 17, 2024
Full time
Programme Manager. Glasgow (2 days office based). 18 month initial FTC (possible extension) Salary circa £80k - £90k . Be-IT are delighted to be working exclusively with a central Glasgow headquartered client who can offer a genuinely exciting opportunity to join them as a Programme Manager for a Customer Experience Digitalisation Programme. The role will oversee the successful delivery of the programme engaging with business stakeholders to understand and translate requirements. Working very closely with the CX and DX consultancies to ensure they successfully deliver a plan aligned to the longer-term strategic goals to deliver a best in class customer experience to enable long term sustainable growth. Reporting into the Executive Committee, Internal Delivery Board and the Customer and Development Director (Sponsor), Head of Marketing Project Lead) and the IT Director to determine the priority of projects within the Programme, understand the dependencies and resource requirements and from this produce a Programme delivery plan. Key to the delivery of the Programme plan will be leadership of the programme team which will include Project Managers and Business Analysts. Building strong relationships with key business managers and Heads of Department from across the business as well as digital and technical SME s will be key to the success of the programme. The CXD Programme Manager will also have responsibility for the successful delivery of the required outcomes across the Programme, including the appropriate governance and assurance, monitoring and reporting progress, managing risks and issues, management of third parties and ensuring the business is ready for the changes the Programme will deliver. A large part of the delivery of the Programme will be outsourced to a Digital Agency, so the role is also to: Build a relationship with the appointed digital agency and any other third parties assuring that time, cost, quality are managed, & taking action where change is needed (e.g. managing agreed controls, regular update meetings, agreeing variations within scope, escalating decisions as needed). Co-ordination and management of the Programme across all external and internal parties and manage delivery from all external parties against our clients business goals, ensuring that development meets the emerging needs of our client. Manage this through a Design Authority, where our client will make appropriate decisions on the Programme co-ordinating with projects and programmes within the wider Organisation Programme plan. The Programme Manager will lead an effective and engaging communications strategy, clearly demonstrating outcomes and benefits of the CX and digitalisation deliverables. If you are living within the central belt of Scotland and keen to play a major part in a true digitilastion transformation piece from discovery phase then get in touch.
Senior Back End Developer - Hybrid, Glasgow Salary - Up to 60,000 Head Resourcing is looking for an experienced Senior Back End Developer to join a Glasgow based Financial Services Client. This is a hybrid role with working from the office in Glasgow twice per week, please ensure when applying you can commute to Glasgow twice per week. As Senior Developer within the IT Development Team you will be responsible for the design and development of coding solutions to support Project and BAU initiatives across the business. You will be required to help lead the work of project teams and work closely with business stakeholders and analysts to provide valuable technical insight and expertise into solution design of complex problems, working to best practices to ensure robust outcomes. The role will require you to be extremely proficient in SQL coding, including SSIS and have an excellent understanding of relational database design. In addition, you will serve as a source of technical knowledge for other developers and the wider IT development team, conducting code reviews and performing production implementations using GitHub pipelines. The role will allow you to be involved in many development projects within the business across both Business as Usual and Project workstreams, including the provision of Tier 3 application support to the business. Responsibilities Contribute to leading the design and development of new coding initiatives within the company and recommend improvements to existing processes that utilise core Policy Admin Systems. Data manipulation and analysis using SQL and Oracle tools and writing/maintaining stored procedures. Development and maintenance of SSIS packages. Problem solve and debug SSIS/SQL issues. Follow the development lifecycle and release process for production implementations and fixes. Requirements gathering, analysis, effort estimation, and solution design of new SQL projects within the business. Testing, deploying, and maintaining SQL projects and fixes in line with best practices. Conduct code reviews and provide recommendations and advise on changes. Implement code fixes into production as per the release process. Help implement and maintain CI/CD pipelines using GitHub as the company Source Control repository. Understanding complex problems requiring a SQL solution or bespoke solution within the business software application. Providing Tier 3 Application support to the business. Being able to manage multiple tasks and meet development deadlines. Work with colleagues across the business as well as being able to communicate technical ideas to non-technical stakeholders. Knowledge, Skills & Core Competencies Advanced T-SQL/PL-SQL Development experience. Advanced skills in SSIS. Understanding of XSL. Understanding of Java and APIs desirable. Good working experience using GitHub and CI/CD pipelines. A logical thinker with initiative and ability to problem solve. Strong interpersonal skills and ability to interact with all levels within the organisation. Desire to learn, willingness to take on completely new tasks and work through to implementation. Good knowledge of Life/Pensions products desirable. Awareness/experience of workflow solutions within Application Software. Experience in wealth management and life administration, and savings and investments would be advantageous.
May 17, 2024
Full time
Senior Back End Developer - Hybrid, Glasgow Salary - Up to 60,000 Head Resourcing is looking for an experienced Senior Back End Developer to join a Glasgow based Financial Services Client. This is a hybrid role with working from the office in Glasgow twice per week, please ensure when applying you can commute to Glasgow twice per week. As Senior Developer within the IT Development Team you will be responsible for the design and development of coding solutions to support Project and BAU initiatives across the business. You will be required to help lead the work of project teams and work closely with business stakeholders and analysts to provide valuable technical insight and expertise into solution design of complex problems, working to best practices to ensure robust outcomes. The role will require you to be extremely proficient in SQL coding, including SSIS and have an excellent understanding of relational database design. In addition, you will serve as a source of technical knowledge for other developers and the wider IT development team, conducting code reviews and performing production implementations using GitHub pipelines. The role will allow you to be involved in many development projects within the business across both Business as Usual and Project workstreams, including the provision of Tier 3 application support to the business. Responsibilities Contribute to leading the design and development of new coding initiatives within the company and recommend improvements to existing processes that utilise core Policy Admin Systems. Data manipulation and analysis using SQL and Oracle tools and writing/maintaining stored procedures. Development and maintenance of SSIS packages. Problem solve and debug SSIS/SQL issues. Follow the development lifecycle and release process for production implementations and fixes. Requirements gathering, analysis, effort estimation, and solution design of new SQL projects within the business. Testing, deploying, and maintaining SQL projects and fixes in line with best practices. Conduct code reviews and provide recommendations and advise on changes. Implement code fixes into production as per the release process. Help implement and maintain CI/CD pipelines using GitHub as the company Source Control repository. Understanding complex problems requiring a SQL solution or bespoke solution within the business software application. Providing Tier 3 Application support to the business. Being able to manage multiple tasks and meet development deadlines. Work with colleagues across the business as well as being able to communicate technical ideas to non-technical stakeholders. Knowledge, Skills & Core Competencies Advanced T-SQL/PL-SQL Development experience. Advanced skills in SSIS. Understanding of XSL. Understanding of Java and APIs desirable. Good working experience using GitHub and CI/CD pipelines. A logical thinker with initiative and ability to problem solve. Strong interpersonal skills and ability to interact with all levels within the organisation. Desire to learn, willingness to take on completely new tasks and work through to implementation. Good knowledge of Life/Pensions products desirable. Awareness/experience of workflow solutions within Application Software. Experience in wealth management and life administration, and savings and investments would be advantageous.
Are you an experienced Data / Integration Analyst that can add value to an expanding function? Do you SQL Server and SSIS experience as well as exposure to Azure and Azure Data Factory? developments skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data / Integration Analyst to support a data function in the midst of digital transformation. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement on an outside of IR35 contract basis. The purpose of the role will be to provide departmental support around a project to migrate SQL-reporting into Azure. Day-to-day duties will include developing and implementing data flows; Create custom SQL exports; Delivering the acquisition, cleansing, and transformation of data; Identifying opportunities through the production of analysis, comparisons and benchmarks; Engaging with subject matter experts within the organisation to understand data quality and lineage; Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders; Providing regular data and information updates; Routinely undertaking data-quality checks to a high-level of data accuracy; Leveraging business intelligence tools; and associated documentation. Requirements A commercial track record in data, information or performance analysis and an understanding of the principles of data management. Data integration experience utilising SSIS Experience of working with SQL Server databases and tables. SQL scripting to interrogate data sets Experience working Azure data, and Azure Data Factory specifically. Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros. Identification of data errors through exception reporting and subsequent data cleansing. Experience working with data from multiple sources. A good understanding of database structures and translating business requirements into report definitions. Nice to Have A background working with Property data sets As an individual you will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be predominantly home based, with ad hoc days on site in the North West as required which will be expensed. On offer is a day rate engagement initially for three months, and outside of IR35. To take advantage of this opportunity please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 17, 2024
Contractor
Are you an experienced Data / Integration Analyst that can add value to an expanding function? Do you SQL Server and SSIS experience as well as exposure to Azure and Azure Data Factory? developments skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data / Integration Analyst to support a data function in the midst of digital transformation. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement on an outside of IR35 contract basis. The purpose of the role will be to provide departmental support around a project to migrate SQL-reporting into Azure. Day-to-day duties will include developing and implementing data flows; Create custom SQL exports; Delivering the acquisition, cleansing, and transformation of data; Identifying opportunities through the production of analysis, comparisons and benchmarks; Engaging with subject matter experts within the organisation to understand data quality and lineage; Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders; Providing regular data and information updates; Routinely undertaking data-quality checks to a high-level of data accuracy; Leveraging business intelligence tools; and associated documentation. Requirements A commercial track record in data, information or performance analysis and an understanding of the principles of data management. Data integration experience utilising SSIS Experience of working with SQL Server databases and tables. SQL scripting to interrogate data sets Experience working Azure data, and Azure Data Factory specifically. Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros. Identification of data errors through exception reporting and subsequent data cleansing. Experience working with data from multiple sources. A good understanding of database structures and translating business requirements into report definitions. Nice to Have A background working with Property data sets As an individual you will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be predominantly home based, with ad hoc days on site in the North West as required which will be expensed. On offer is a day rate engagement initially for three months, and outside of IR35. To take advantage of this opportunity please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Pricing Analyst - 35,000 - Leeds (Hybrid) Working as a Pricing Analyst in the Pricing team will give you a unique opportunity to use your expertise to drive real value and gain real pricing experience at one of the UK's leading organisations. You will have daily exposure to multiple personal lines products and the opportunity to participate in pricing reviews. You will be responsible for data preparation and analysis for these reviews in a fast moving and dynamic environment. The role will also include presenting your analysis and results to stakeholders and therefore involves the opportunity to influence pricing decisions across the business. This position will be based from my clients Bradford office on a Hybrid working model. Responsibilities: Perform high quality analysis and produce accurate output in line with reporting, pricing, or other requirements that apply. Prepare product rate books and maintain required change requests with a recorded version control. Complete price audits for schemes and communicate all findings in a timely manner to meet expectations. Review rate strength and competitiveness of new propositions to meet required target loss ratios. Create and maintain pricing datasets used in the rate reviews and pricing projects. Produce reports outlining findings and communicating key results to stakeholder Requirements: Numerical based degree, such as (but not limited to) Actuarial Science, Mathematics, Statistics, Engineering or Economics. Experience in at least one of R / Python / SAS / SQL language Experience in using specialist pricing software (i.e. Emblem and Radar) - (Desirable) Experience using PowerBI (Desirable) If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Pricing Analyst - 35,000 - Leeds (Hybrid) Working as a Pricing Analyst in the Pricing team will give you a unique opportunity to use your expertise to drive real value and gain real pricing experience at one of the UK's leading organisations. You will have daily exposure to multiple personal lines products and the opportunity to participate in pricing reviews. You will be responsible for data preparation and analysis for these reviews in a fast moving and dynamic environment. The role will also include presenting your analysis and results to stakeholders and therefore involves the opportunity to influence pricing decisions across the business. This position will be based from my clients Bradford office on a Hybrid working model. Responsibilities: Perform high quality analysis and produce accurate output in line with reporting, pricing, or other requirements that apply. Prepare product rate books and maintain required change requests with a recorded version control. Complete price audits for schemes and communicate all findings in a timely manner to meet expectations. Review rate strength and competitiveness of new propositions to meet required target loss ratios. Create and maintain pricing datasets used in the rate reviews and pricing projects. Produce reports outlining findings and communicating key results to stakeholder Requirements: Numerical based degree, such as (but not limited to) Actuarial Science, Mathematics, Statistics, Engineering or Economics. Experience in at least one of R / Python / SAS / SQL language Experience in using specialist pricing software (i.e. Emblem and Radar) - (Desirable) Experience using PowerBI (Desirable) If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Analyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1st-2nd line support to users, take ownership of asset management and provide an overall high quality support services across the business. Required Skills and Experience: Experience working within an IT Support environment as part of a team, taking ownership of issues and seeing through to resolution. Active Directory, user set-up, password resets etc. Knowledge of Windows Server 2019, Windows 10 and 11 Experience of running backups, installing software and hardware, setting up mobile devices and laptops. Work on low level projects across the business, upgrades and migrations providing support through the transition process. Experience of Asset Management, inventory control of local IT assets.
May 17, 2024
Full time
IT Support Analyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1st-2nd line support to users, take ownership of asset management and provide an overall high quality support services across the business. Required Skills and Experience: Experience working within an IT Support environment as part of a team, taking ownership of issues and seeing through to resolution. Active Directory, user set-up, password resets etc. Knowledge of Windows Server 2019, Windows 10 and 11 Experience of running backups, installing software and hardware, setting up mobile devices and laptops. Work on low level projects across the business, upgrades and migrations providing support through the transition process. Experience of Asset Management, inventory control of local IT assets.