Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact finance management systems to state-funded and independant schools across the UK. With an impressive customer base that includes many Multi and Single Academy Trusts and private schools, we have established a strong reputation for delivering excellent products, backed up by outstanding customer service. With established development, support, implementation, and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of finance management systems in the education sector. We are currently seeking an enthusiastic and ambitious person to join our education team to play a key role in helping us to communicate our value proposition to schools, and to support our sales and marketing team in identifying opportunities and securing sales. Role & Responsibilities You will become part of a dedicated team of highly skilled professionals, taking your place among sales consultants, account managers and marketing professionals to support the sale of transformational systems to schools. Working closely with colleagues in the team, your primary objective will be to interpret the needs of prospective new clients, and then prepare and deliver high-impact product demonstrations. Taking a consultative approach, your knowledge of finance processes in education will help you articulate the expectations of people and organisations in the sector. Your expertise will empower the team to be successful in securing new customers and ensuring that the business delivers enduring customer value. Experience Ideally you will have either consultative experience in the education sector, or direct finance experience working within a MAT or SAT. Personal Qualities We expect that the successful candidate will possess: Excellent and professional verbal and written communication skills A capability to build productive relationships with internal and external stakeholders Impeccable presentation skills A high level of integrity The ability to work alone and as part of a team A self-motivated and dynamic nature A desire to exceed targets consistently Excellent IT skills Additional Information This role is essentially home based, although there will be a requirement to attend regular meetings at our offices in Derby, Sutton Coldfield or Newcastle. There will also be a requirement for you to visit prospective clients and existing customers at various locations across the UK from time to time. PLEASE NOTE: If you would like to apply for this position, please include a covering letter/email with your CV & application. Any applications received without a covering letter/email will NOT be considered. Thank you. No Agencies
May 18, 2024
Full time
Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact finance management systems to state-funded and independant schools across the UK. With an impressive customer base that includes many Multi and Single Academy Trusts and private schools, we have established a strong reputation for delivering excellent products, backed up by outstanding customer service. With established development, support, implementation, and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of finance management systems in the education sector. We are currently seeking an enthusiastic and ambitious person to join our education team to play a key role in helping us to communicate our value proposition to schools, and to support our sales and marketing team in identifying opportunities and securing sales. Role & Responsibilities You will become part of a dedicated team of highly skilled professionals, taking your place among sales consultants, account managers and marketing professionals to support the sale of transformational systems to schools. Working closely with colleagues in the team, your primary objective will be to interpret the needs of prospective new clients, and then prepare and deliver high-impact product demonstrations. Taking a consultative approach, your knowledge of finance processes in education will help you articulate the expectations of people and organisations in the sector. Your expertise will empower the team to be successful in securing new customers and ensuring that the business delivers enduring customer value. Experience Ideally you will have either consultative experience in the education sector, or direct finance experience working within a MAT or SAT. Personal Qualities We expect that the successful candidate will possess: Excellent and professional verbal and written communication skills A capability to build productive relationships with internal and external stakeholders Impeccable presentation skills A high level of integrity The ability to work alone and as part of a team A self-motivated and dynamic nature A desire to exceed targets consistently Excellent IT skills Additional Information This role is essentially home based, although there will be a requirement to attend regular meetings at our offices in Derby, Sutton Coldfield or Newcastle. There will also be a requirement for you to visit prospective clients and existing customers at various locations across the UK from time to time. PLEASE NOTE: If you would like to apply for this position, please include a covering letter/email with your CV & application. Any applications received without a covering letter/email will NOT be considered. Thank you. No Agencies
Do you have experience in a complex and highly regulated engineering environment such as aerospace, electronics, medical devices, nuclear, rail or defence? Do you have at least three years' experience at a senior / principal level taking the lead on systems engineering? This could be the role for you! Our client is an expanding design business that has recently won several new long term contracts. On the back of this, we're recruiting a Principal Systems Engineer with a complex engineering projects background to be responsible for full system life cycles from defining customer requirements, developing System Specifications, identifying and demonstrating relevant industry standards through to reliability, availability, and maintenance, safety and system disposal. You'll be given the autonomy to progress projects as you see fit managing through a matrix system several design engineers. To suit this role you need to have experience in a tightly regulated industry with exacting regulatory standards (aviation, rail, defence, nuclear, etc.)Principal Systems Engineer - Responsibilities and Stakeholders - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace Sales and Business Development (and Customer) - to correctly and fully define customer requirements and expectations. Project Management - to provide accurate and timely information to support PM activities. Software Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the software elements of a system. Hardware Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the hardware elements of a system. Systems Lead Engineer - to take direction from and provide support to Systems Lead to provide full and timely information as required. System Team to work as part of a larger team in progressing projects, assessing information, receiving guidance and providing constructive feedback to junior members. Product Safety Team - to ensure that Product Safety (and hence Product Acceptance) requirements are fully understood and integrated into requirements, costs and plans. Operations Team - to ensure suitable two-way communication with Ops Team to establish cost estimates, manufacturing processes and other relevant requirements to accurately define the System.Principal Systems Engineer - Skills and Abilities - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace An engineering qualification. Experience in a project management or systems engineering role within a highly regulated industry (rail; automotive; defence; aerospace; nuclear). An ability to take a top-down approach to systems design taking account of various methodologies. Inter-personal skills, in particular, the ability to work with staff and customers at all levels and generate positive, open relationships.Principal Systems Engineer, Project Manager, Defence, Rail, Automotive, Nuclear, AerospaceIf this role could appeal please do apply now!
May 18, 2024
Full time
Do you have experience in a complex and highly regulated engineering environment such as aerospace, electronics, medical devices, nuclear, rail or defence? Do you have at least three years' experience at a senior / principal level taking the lead on systems engineering? This could be the role for you! Our client is an expanding design business that has recently won several new long term contracts. On the back of this, we're recruiting a Principal Systems Engineer with a complex engineering projects background to be responsible for full system life cycles from defining customer requirements, developing System Specifications, identifying and demonstrating relevant industry standards through to reliability, availability, and maintenance, safety and system disposal. You'll be given the autonomy to progress projects as you see fit managing through a matrix system several design engineers. To suit this role you need to have experience in a tightly regulated industry with exacting regulatory standards (aviation, rail, defence, nuclear, etc.)Principal Systems Engineer - Responsibilities and Stakeholders - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace Sales and Business Development (and Customer) - to correctly and fully define customer requirements and expectations. Project Management - to provide accurate and timely information to support PM activities. Software Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the software elements of a system. Hardware Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the hardware elements of a system. Systems Lead Engineer - to take direction from and provide support to Systems Lead to provide full and timely information as required. System Team to work as part of a larger team in progressing projects, assessing information, receiving guidance and providing constructive feedback to junior members. Product Safety Team - to ensure that Product Safety (and hence Product Acceptance) requirements are fully understood and integrated into requirements, costs and plans. Operations Team - to ensure suitable two-way communication with Ops Team to establish cost estimates, manufacturing processes and other relevant requirements to accurately define the System.Principal Systems Engineer - Skills and Abilities - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace An engineering qualification. Experience in a project management or systems engineering role within a highly regulated industry (rail; automotive; defence; aerospace; nuclear). An ability to take a top-down approach to systems design taking account of various methodologies. Inter-personal skills, in particular, the ability to work with staff and customers at all levels and generate positive, open relationships.Principal Systems Engineer, Project Manager, Defence, Rail, Automotive, Nuclear, AerospaceIf this role could appeal please do apply now!
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
May 18, 2024
Full time
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Join the team as our next Principal Solutions Engineer - Segment. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We're looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We're here to make our customers' lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Responsibilities In this role, you'll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment's role within the customer data ecosystem. Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design. Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment's strategy and vision. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products. You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts. You have a passionate commitment to closing deals. You're a customer focused problem solver. You balance devising creative solutions and doing what's right for the customer. You're a life-long learner - you enjoy digesting new information and sharing that knowledge with others. You are organized, driven and have the ability to switch context quickly throughout the day. You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising. You have experience with customer data platforms You've built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc). You have some experience with Data Analytics, Data Science, AI, or Machine Learning Location This role will be remotely based in the UK or Ireland We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Please click all that apply Are you legally authorized to work in the country in which this role is located? What is the source of your right to work where this role is listed? By clicking the "Acknowledge" button, you acknowledge that Twilio processes data in accordance with the Twilio Applicant Privacy Policy. Acknowledge International - Self-Identification of Demographic Information Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select "Decline to Disclose", but we hope you choose to participate. Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate. Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self-Identification of Gender Male Female Transgender Gender Nonconforming I don't wish to answer
May 18, 2024
Full time
Join the team as our next Principal Solutions Engineer - Segment. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We're looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We're here to make our customers' lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Responsibilities In this role, you'll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment's role within the customer data ecosystem. Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design. Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment's strategy and vision. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products. You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts. You have a passionate commitment to closing deals. You're a customer focused problem solver. You balance devising creative solutions and doing what's right for the customer. You're a life-long learner - you enjoy digesting new information and sharing that knowledge with others. You are organized, driven and have the ability to switch context quickly throughout the day. You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising. You have experience with customer data platforms You've built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc). You have some experience with Data Analytics, Data Science, AI, or Machine Learning Location This role will be remotely based in the UK or Ireland We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at . Please click all that apply Are you legally authorized to work in the country in which this role is located? What is the source of your right to work where this role is listed? By clicking the "Acknowledge" button, you acknowledge that Twilio processes data in accordance with the Twilio Applicant Privacy Policy. Acknowledge International - Self-Identification of Demographic Information Twilio invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the Twilio Magic, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select "Decline to Disclose", but we hope you choose to participate. Your responses to this survey will also help Twilio live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate. Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time. We hope you will join us in our commitment and enthusiasm for making Twilio a place where everyone belongs! Voluntary Self-Identification of Gender Male Female Transgender Gender Nonconforming I don't wish to answer
At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
May 18, 2024
Full time
At EF World Journeys, we believe that the best way to learn about the world is to experience it. EF Go Ahead Tours and EF Ultimate Break are divisions of EF World Journeys, and we strive to make world travel easy. We want to empower travelers of all ages to get out there and experience something new on our guided tours. If you share this passion for opening the world, come work with us! On the Engineering team you'll join a group of engineers, product professionals, analysts, and UX/UI designers that build the applications and systems that make travel happen. We power every step of our customer's journey - from the e-commerce experience on the web, to creating personalized itineraries, to enhancing the travel experience through our mobile app. What you'll do As a Senior Salesforce Engineer, you will contribute to and support the systems that power our sales and service teams. In this role you will: Leverage Salesforce programming languages and frameworks (such as Apex, Visualforce Page, Aura, Lightning Web Components, and Sales Cloud products) to deliver strategic sales solutions Work with Engineering leadership to advise on process and developer experience changes that will help empower our engineering teams to work quickly, smoothly, and autonomously Continuously improve the design, quality, and performance of all aspects of our Salesforce footprint Collaborate frequently with other engineering teams to streamline Salesforce integrations with related systems (order management, customer service telephony, data warehouse, and more) Be a leader when it comes to Salesforce technology choices. You'll work with leadership and engineering teams to define, document, and evangelize best practices and help adopt and evolve the use of new offerings Who you are You are passionate about Salesforce development and thrive in a collaborative environment You have a strong aptitude and desire to learn new technologies, give and receive feedback, and grow outside of your comfort zone You are experienced in the Salesforce ecosystem of technologies and how they can empower a business, and can guide others to understand the best practices and appropriate usage of those technologies You are looking to grow, evolve, and improve engineering practices on your team and across the organization What you'll be doing on the World Journey's team Your first week, you will Onboard as an EF employee and World Journeys engineer - and maybe finish up some related paperwork Meet with your manager to set up the tech, the accounts, the meetings, and the relationships you'll need to be successful Meet your team and your team lead, explore our code, and start contributing some code of your own Your first month, you will Learn about our travel products and the business context of our projects, through trainings, guidance from your manager, and your own exploration Acquaint yourself with team processes, technical standards, and how we measure success, through trainings, guidance from your team lead, and your own contributions Begin shaping a professional development plan with your manager wherein you'll grow your technical and professional knowledge and build connections to peers across our teams Your first three months, you will Help define team goals to realize business opportunities, contribute to the strategy for achieving those goals, and own projects related to that work Collaborate across engineering domains to review work, help solve complex problems, and deepen your understanding of business offerings and engineering platforms Regularly meet with your manager to reflect on progress and sustain professional development Why you'll love working here Work in our beautiful Cambridge office or remote, where you'll enjoy comprehensive professional development, frequent social programming, and employee-run DEIB Resource Groups and clubs. You can expect: The opportunity to travel on one of our tours every year with no cost and no impact on your paid vacation. Four weeks paid vacation, ten paid holidays & two floating holidays. Robust professional growth opportunities including monthly trainings, workshops, and inspiring talks with global leaders and experts. 25% company match on your 401(k) contribution. Excellent medical, dental, and vision coverage, along with life and disability insurance. Paid international business travel. Wellness benefits and a yearly fitness reimbursement. EF program discounts include travel, language schools, childcare, and more. Dependent care, healthcare, and commuter flexible spending accounts (FSAs). Discounts at local venues and businesses. About EF Education First At EF, we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs, focused on language, travel, cultural exchange, and academics, turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about, we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience, and everything else that makes you unique. Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at .
Marketing Assistant Location: Essex Salary £27000 - £30000 + £6000 Car Allowance Accountabilities and Responsibilities: Contribute to crafting and executing an integrated plan for sourcing and selling equipment, ensuring it meets agreed profit targets. Spearhead the marketing strategy to modernize traditional channels for equipment disposal sales in the UK and Ireland (UKI). Take the lead on remarketing activities in specified territories and with clients as directed by the Head of Trading. Integrate sales, maintenance, and commercial personnel into equipment remarketing initiatives effectively. Generate and disseminate performance reports according to established metrics. Optimize profitability from the disposal of equipment from our systems. Efficiently manage the removal of systems through effective project management. Provide support for Group remarketing efforts as necessary. Fulfill routine management reporting requirements as outlined. Undertake additional responsibilities as delegated by the remarketing manager. Capability Profile: Skills (Essential/Desirable): Prioritize customer needs and emphasize quality. Exhibit strong leadership and interpersonal skills. Communicate effectively both orally and in writing. Proficient in computer skills, including Microsoft Office and Equipment Database management. Demonstrate excellent problem-solving abilities. Show interest in enhancing efficiency and exploring innovative techniques for improving working practices. Work well independently and collaboratively within a dynamic team environment. Experience (Essential/Desirable): Possess a minimum of 3 years of experience in customer service or purchasing roles. Familiarity with relevant national and local regulatory standards.
May 18, 2024
Full time
Marketing Assistant Location: Essex Salary £27000 - £30000 + £6000 Car Allowance Accountabilities and Responsibilities: Contribute to crafting and executing an integrated plan for sourcing and selling equipment, ensuring it meets agreed profit targets. Spearhead the marketing strategy to modernize traditional channels for equipment disposal sales in the UK and Ireland (UKI). Take the lead on remarketing activities in specified territories and with clients as directed by the Head of Trading. Integrate sales, maintenance, and commercial personnel into equipment remarketing initiatives effectively. Generate and disseminate performance reports according to established metrics. Optimize profitability from the disposal of equipment from our systems. Efficiently manage the removal of systems through effective project management. Provide support for Group remarketing efforts as necessary. Fulfill routine management reporting requirements as outlined. Undertake additional responsibilities as delegated by the remarketing manager. Capability Profile: Skills (Essential/Desirable): Prioritize customer needs and emphasize quality. Exhibit strong leadership and interpersonal skills. Communicate effectively both orally and in writing. Proficient in computer skills, including Microsoft Office and Equipment Database management. Demonstrate excellent problem-solving abilities. Show interest in enhancing efficiency and exploring innovative techniques for improving working practices. Work well independently and collaboratively within a dynamic team environment. Experience (Essential/Desirable): Possess a minimum of 3 years of experience in customer service or purchasing roles. Familiarity with relevant national and local regulatory standards.
Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 18, 2024
Full time
Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
Business Development / Account Manager Managed Print Permanent Yorkshire / Manchester / Liverpool or Surrounding £30,000 - £40,000 + Commission Working Hours: Monday Friday 8.30am 5.30pm Our reputable Managed Print service provider is currently looking for a number of Business Development Managers to join their Team across the North West! This role is perfect for someone who is experienced within Managed Print Services or manufacturers including Epson, Kyocera, Canon, HP or Xerox. Main Responsibilities of the Business Development / Account Manager Managing existing accounts Regular existing account reviews Developing opportunities to upsell and cross sell to existing accounts Developing new business opportunities with your given territory Identification of prospective clients Identification of best method of approach Engaging prospects with a view to outlining the company offering Arousing prospect s interest in the offering Seeking to develop your relationship with new clients as their account manager Achieving sales success through monthly targets as allocated by management Maintain and update all activity on the company CRM Maintain communication with your line manager on your progress at all times Experience and Skills required Proven MPS account management success Or minimum 4 years successful sales experience Determination to succeed Enthusiasm and self-motivation Highly developed people skills Engaging and effective phone manner Ability to access and build relationships with senior level contacts and prospects Excellent Negotiation Skills Target driven, with a strong focus on developing accounts and new customers Hard working, high levels of activity Proficiency in Microsoft office Excellent communication skills, both written and verbal A full driving licence An existing UK resident who is eligible to work in the UK Closing date is 10.06.2024 To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
May 18, 2024
Full time
Business Development / Account Manager Managed Print Permanent Yorkshire / Manchester / Liverpool or Surrounding £30,000 - £40,000 + Commission Working Hours: Monday Friday 8.30am 5.30pm Our reputable Managed Print service provider is currently looking for a number of Business Development Managers to join their Team across the North West! This role is perfect for someone who is experienced within Managed Print Services or manufacturers including Epson, Kyocera, Canon, HP or Xerox. Main Responsibilities of the Business Development / Account Manager Managing existing accounts Regular existing account reviews Developing opportunities to upsell and cross sell to existing accounts Developing new business opportunities with your given territory Identification of prospective clients Identification of best method of approach Engaging prospects with a view to outlining the company offering Arousing prospect s interest in the offering Seeking to develop your relationship with new clients as their account manager Achieving sales success through monthly targets as allocated by management Maintain and update all activity on the company CRM Maintain communication with your line manager on your progress at all times Experience and Skills required Proven MPS account management success Or minimum 4 years successful sales experience Determination to succeed Enthusiasm and self-motivation Highly developed people skills Engaging and effective phone manner Ability to access and build relationships with senior level contacts and prospects Excellent Negotiation Skills Target driven, with a strong focus on developing accounts and new customers Hard working, high levels of activity Proficiency in Microsoft office Excellent communication skills, both written and verbal A full driving licence An existing UK resident who is eligible to work in the UK Closing date is 10.06.2024 To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (url removed)
May 18, 2024
Full time
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (url removed)
Title: Cloud Architect Salary: 50k- 80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close business, presenting technical and commercial benefits tailored to the audience. Documentation: Prepare and manage Solution and Statement of Work (SoW) documentation, ensuring accuracy and quality. Education and Promotion: Educate and promote the benefits of Cloud Solutions within the Sales community. Vendor and Partner Alignment: Ensure alignment with company Vendors and Partners for consistent solution delivery. Team Development: Maintain and expand personal skills and knowledge. Collaborate with the Pre-Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud offerings and customer base share through enhanced skills and accreditations. Strategic Partner Network: Maximize the value of our Strategic Partner Network and promote Cloud offerings within the Sales community. Key Results: Improved Conversion Rates: Enhance penetration and conversion rates for Cloud opportunities. Increased Profitability: Boost profitability and sustainable business from Cloud solutions. Cloud-First Approach: Promote a 'Cloud First' strategy with new and existing customers. Customer Retention: Increase customer retention through additional Cloud services and solutions. Sales Capability: Enhance the Sales community's ability to pitch and sell Cloud solutions. Customer Success: Contribute to customer success and profitability. Market Recognition: Position the compaany as a leading provider of Cloud solutions and services. Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self-Development (10%) (weighted at 80% during the first three months for onboarding and enablement) Join us and play a pivotal role in transforming how our customers leverage Cloud solutions to achieve their business goals. Apply now to be part of our dynamic team by submitting your CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
Title: Cloud Architect Salary: 50k- 80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close business, presenting technical and commercial benefits tailored to the audience. Documentation: Prepare and manage Solution and Statement of Work (SoW) documentation, ensuring accuracy and quality. Education and Promotion: Educate and promote the benefits of Cloud Solutions within the Sales community. Vendor and Partner Alignment: Ensure alignment with company Vendors and Partners for consistent solution delivery. Team Development: Maintain and expand personal skills and knowledge. Collaborate with the Pre-Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud offerings and customer base share through enhanced skills and accreditations. Strategic Partner Network: Maximize the value of our Strategic Partner Network and promote Cloud offerings within the Sales community. Key Results: Improved Conversion Rates: Enhance penetration and conversion rates for Cloud opportunities. Increased Profitability: Boost profitability and sustainable business from Cloud solutions. Cloud-First Approach: Promote a 'Cloud First' strategy with new and existing customers. Customer Retention: Increase customer retention through additional Cloud services and solutions. Sales Capability: Enhance the Sales community's ability to pitch and sell Cloud solutions. Customer Success: Contribute to customer success and profitability. Market Recognition: Position the compaany as a leading provider of Cloud solutions and services. Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self-Development (10%) (weighted at 80% during the first three months for onboarding and enablement) Join us and play a pivotal role in transforming how our customers leverage Cloud solutions to achieve their business goals. Apply now to be part of our dynamic team by submitting your CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience, retain recurring revenues, and drive incremental account spend. Key Responsibilities: Support Account Directors in cross-sell and upsell opportunities. Ensure retention of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer, committed to diversity and inclusion. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience, retain recurring revenues, and drive incremental account spend. Key Responsibilities: Support Account Directors in cross-sell and upsell opportunities. Ensure retention of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer, committed to diversity and inclusion. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Job Title: Sales Account Manager Salary : OTE circa 32,000 Hours: Hybrid working pattern (3 days in office, 2 days Working from home) Company holidays: 25 days plus bank/public holidays Manpower is excited to offer an outstanding opportunity for a Sales Account Manager to join our client's dynamic sales team, based in Glasgow City Centre Are you: Highly driven with a self-motivated attitude? Looking for increased responsibility? Do you have excellent communication skills? Our client is a brand leader in print and personal solutions known for its reliable and innovative products, strong market position, and commitment to sustainability and social responsibility What you'll do: Cultivate and enhance relationships with existing accounts Work closely with stakeholders to secure deals Identify and develop new business opportunities Manage the complete sales cycle from prospecting to closing Who you are: Excellent communicator with the ability to engage with clients, customers, and colleagues at all levels Passionate about technology and its potential to transform the workplace Highly motivated and driven to achieve and exceed targets Why Join Us? Innovative Environment: Be part of a team that's pushing the boundaries of technology Hybrid Working: Enjoy the flexibility of working both in our state-of-the-art Glasgow City Centre office and from home Competitive Salary: Earn an OTE of circa 32,000 Generous Holidays: Benefit from 25 days of company holidays plus bank/public holidays Impactful Work: Contribute to a company that prioritizes sustainability and social responsibility Unlock Your Potential: This is more than just a job; it's an opportunity for personal and professional growth. With a customized development and coaching plan, we prepare you for success every step of the way. Real Mentorship: At our company, mentorship is taken seriously. Join our team and connect with experienced mentors who are dedicated to guiding and shaping your career. Step Into Your Future: This role is your starting point for career advancement and success in the dynamic field of IT sales. If you're ready to take the next step in your sales career with a company that values innovation, sustainability, and your personal growth, apply today
May 18, 2024
Seasonal
Job Title: Sales Account Manager Salary : OTE circa 32,000 Hours: Hybrid working pattern (3 days in office, 2 days Working from home) Company holidays: 25 days plus bank/public holidays Manpower is excited to offer an outstanding opportunity for a Sales Account Manager to join our client's dynamic sales team, based in Glasgow City Centre Are you: Highly driven with a self-motivated attitude? Looking for increased responsibility? Do you have excellent communication skills? Our client is a brand leader in print and personal solutions known for its reliable and innovative products, strong market position, and commitment to sustainability and social responsibility What you'll do: Cultivate and enhance relationships with existing accounts Work closely with stakeholders to secure deals Identify and develop new business opportunities Manage the complete sales cycle from prospecting to closing Who you are: Excellent communicator with the ability to engage with clients, customers, and colleagues at all levels Passionate about technology and its potential to transform the workplace Highly motivated and driven to achieve and exceed targets Why Join Us? Innovative Environment: Be part of a team that's pushing the boundaries of technology Hybrid Working: Enjoy the flexibility of working both in our state-of-the-art Glasgow City Centre office and from home Competitive Salary: Earn an OTE of circa 32,000 Generous Holidays: Benefit from 25 days of company holidays plus bank/public holidays Impactful Work: Contribute to a company that prioritizes sustainability and social responsibility Unlock Your Potential: This is more than just a job; it's an opportunity for personal and professional growth. With a customized development and coaching plan, we prepare you for success every step of the way. Real Mentorship: At our company, mentorship is taken seriously. Join our team and connect with experienced mentors who are dedicated to guiding and shaping your career. Step Into Your Future: This role is your starting point for career advancement and success in the dynamic field of IT sales. If you're ready to take the next step in your sales career with a company that values innovation, sustainability, and your personal growth, apply today
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
May 18, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1 day per week) + Work From Home (Agile) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position due to an increase in workload across the Wireless Telecommunications specialism! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of Quantity Surveying - project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1 day per week and mainly working from home / remote working. This Quantity Surveyor position will see you work with some UK's major Mobile Network Operators (MNO's). Telent usually work on around 20-30 Wireless Telecoms build projects per month, with sites located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a the Wireless Telecoms industry or a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction or Commercial Property industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally from the Wireless Telecoms industry Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive salary Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Access to a full range of (internal and externally led) training courses A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent via our website.
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
May 18, 2024
Full time
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
IT MSP Sales Account Manager Northwest Salary 40-45K plus uncapped bonus - OTE 80-90K+, plus car allowance. Join one of the UKs leading IT & Telecoms, organisations working in their IT Managed Services department. Working across existing and lapsed accounts as well as generating new clients, you will be an experience BDM/Sales Account Manager with a solid understanding of IT MSP, whilst delivering high levels of customer satisfaction. Key Responsibilities: 1. Help grow sales of the IT Services portfolio 2. Cross / Upsell into those customers 3. Win net new logo customers 4. Input to business planning and marketing campaigns 5. Design corporate presentations and proposal templates 6. Write tender responses 7. Help maintain existing contracts and relationships 8. Play a key role in the business unit achieving agreed goals and growth plans Essential: 1. Reliable, responsible, well organised self-starter 2. An eye for uncovering opportunities not directly related to opportunities already expose by the client 3. Able to master new technologies quickly and effectively 4. Excellent presentation and proposal writing skills 5. Ability to continue good relationships with Engineering team 6. Experience of working in an IT MSP An understanding of: a. IT Infrastructure Cloud and On Premise b. Microsoft Office 365 / Azure Technologies c. LAN / WAN / Wi-Fi Networks d. Security Solutions e. Backup / Disaster Recovery f. Telephony Solutions Desirable: Excellent understanding of the Enterprise marketplace and solutions Commercially aware with focus on competitor activity and products Clean Driving Licence
May 18, 2024
Full time
IT MSP Sales Account Manager Northwest Salary 40-45K plus uncapped bonus - OTE 80-90K+, plus car allowance. Join one of the UKs leading IT & Telecoms, organisations working in their IT Managed Services department. Working across existing and lapsed accounts as well as generating new clients, you will be an experience BDM/Sales Account Manager with a solid understanding of IT MSP, whilst delivering high levels of customer satisfaction. Key Responsibilities: 1. Help grow sales of the IT Services portfolio 2. Cross / Upsell into those customers 3. Win net new logo customers 4. Input to business planning and marketing campaigns 5. Design corporate presentations and proposal templates 6. Write tender responses 7. Help maintain existing contracts and relationships 8. Play a key role in the business unit achieving agreed goals and growth plans Essential: 1. Reliable, responsible, well organised self-starter 2. An eye for uncovering opportunities not directly related to opportunities already expose by the client 3. Able to master new technologies quickly and effectively 4. Excellent presentation and proposal writing skills 5. Ability to continue good relationships with Engineering team 6. Experience of working in an IT MSP An understanding of: a. IT Infrastructure Cloud and On Premise b. Microsoft Office 365 / Azure Technologies c. LAN / WAN / Wi-Fi Networks d. Security Solutions e. Backup / Disaster Recovery f. Telephony Solutions Desirable: Excellent understanding of the Enterprise marketplace and solutions Commercially aware with focus on competitor activity and products Clean Driving Licence
Infrastructure Engineer 38-43k Eynsham Benefits: Holidays will be 22 days + BH, rising to 25 days + BH per annum at +1 per year of service. Life Assurance - 2 basic salary This role is part of the platform support function, responsible for the provisioning, support, maintenance and operation of platform services and internal support provision. Act as an escalation point within Technical Services for technical issues. To provide guidance and support to the wider IT services in line with the IT strategy Act as a technical lead on specific projects (server, storage, systems, networks) and help to track and manage delivery of projects across the team. To contribute to the drive of using automation to create efficiencies. Help mentor and develop other members of the Technical Services and wider support teams. Propose and lead initiatives within the department, such as process or service improvements, or new training programs. Engage and build relationships with both technical and non-technical resources and stakeholders amongst customers and staff. Manage additions, deletions and changes in line with the companies ISO9001 and ISO27001 quality and information security systems. Maintaining system updates across the estate in line with Cyber Essentials plus requirements. Role Profile The role holder will use their technical knowledge to deliver projects to customers of the business. We're looking for someone who is passionate about technology and will focus on ensuring delivery of projects to customers in a professional and timely manner. You will possess good interpersonal skills, with a pragmatic approach to the customer, be flexible, and willing to work outside normal office hours, where appropriate to achieve the task in hand. As a member of a team, you will need to respect the opinions of others and we want people to have a common project goal and share in a knowledge sharing culture. You will be responsible for the for the provisioning, support, maintenance and operation of platform services and internal support provision. The role will be working with other teams providing technical assistance to pre-sales requests and tender responses where necessary. You will be able to work alone or as part of a team with the ability to stay calm and productive under pressure. You should be self-motivated with excellent planning and organisational skills. You will have a proven track record in a platform role and have experience in producing appropriate documentation. Key Responsibilities and Accountabilities Responsible for the technical delivery of technical systems/network projects on the most secure, reliable and resilient platforms. To ensure compliance with the defined security policies regarding access to the Internal systems Strong understanding of all services within IT, particularly those pertaining to infrastructure. Strong time management and organisational techniques must be willing to work under own instruction. To ensure that the internal systems uptime is maintained at the required level To maintain an accurate asset register To ensure all systems and devices are updated and secured in a timely manner To ensure that backups and business continuity procedures are adhered to To make recommendations on potential improvements to internal systems to improve service levels and security Ensure all governance processes are followed, which will include standards, policies and designs being approved at the Technical Design Authority; and changes being implemented in a controlled scheduled manner after approval from the Change Approval Board. You will take ownership of key services within the systems and network support functions, and ensure the stability and availability these provide to the business. Ensure requests are dealt with in a timely manner in accordance with SLA's Key Skills and Experience: Required At least 2 year experience with Veeam Backup & Replication At least 2 years experience with Server Virtualisation (Hyper-V, VMWare) Microsoft Cloud Technologies (Azure, M365, Intune, Endpoint, AutoPilot) Microsoft Windows Technologies - Server & Desktop Storage (SAN, NAS) Networking Fundamentals (TCP/IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Vendor specific networking experience INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 18, 2024
Full time
Infrastructure Engineer 38-43k Eynsham Benefits: Holidays will be 22 days + BH, rising to 25 days + BH per annum at +1 per year of service. Life Assurance - 2 basic salary This role is part of the platform support function, responsible for the provisioning, support, maintenance and operation of platform services and internal support provision. Act as an escalation point within Technical Services for technical issues. To provide guidance and support to the wider IT services in line with the IT strategy Act as a technical lead on specific projects (server, storage, systems, networks) and help to track and manage delivery of projects across the team. To contribute to the drive of using automation to create efficiencies. Help mentor and develop other members of the Technical Services and wider support teams. Propose and lead initiatives within the department, such as process or service improvements, or new training programs. Engage and build relationships with both technical and non-technical resources and stakeholders amongst customers and staff. Manage additions, deletions and changes in line with the companies ISO9001 and ISO27001 quality and information security systems. Maintaining system updates across the estate in line with Cyber Essentials plus requirements. Role Profile The role holder will use their technical knowledge to deliver projects to customers of the business. We're looking for someone who is passionate about technology and will focus on ensuring delivery of projects to customers in a professional and timely manner. You will possess good interpersonal skills, with a pragmatic approach to the customer, be flexible, and willing to work outside normal office hours, where appropriate to achieve the task in hand. As a member of a team, you will need to respect the opinions of others and we want people to have a common project goal and share in a knowledge sharing culture. You will be responsible for the for the provisioning, support, maintenance and operation of platform services and internal support provision. The role will be working with other teams providing technical assistance to pre-sales requests and tender responses where necessary. You will be able to work alone or as part of a team with the ability to stay calm and productive under pressure. You should be self-motivated with excellent planning and organisational skills. You will have a proven track record in a platform role and have experience in producing appropriate documentation. Key Responsibilities and Accountabilities Responsible for the technical delivery of technical systems/network projects on the most secure, reliable and resilient platforms. To ensure compliance with the defined security policies regarding access to the Internal systems Strong understanding of all services within IT, particularly those pertaining to infrastructure. Strong time management and organisational techniques must be willing to work under own instruction. To ensure that the internal systems uptime is maintained at the required level To maintain an accurate asset register To ensure all systems and devices are updated and secured in a timely manner To ensure that backups and business continuity procedures are adhered to To make recommendations on potential improvements to internal systems to improve service levels and security Ensure all governance processes are followed, which will include standards, policies and designs being approved at the Technical Design Authority; and changes being implemented in a controlled scheduled manner after approval from the Change Approval Board. You will take ownership of key services within the systems and network support functions, and ensure the stability and availability these provide to the business. Ensure requests are dealt with in a timely manner in accordance with SLA's Key Skills and Experience: Required At least 2 year experience with Veeam Backup & Replication At least 2 years experience with Server Virtualisation (Hyper-V, VMWare) Microsoft Cloud Technologies (Azure, M365, Intune, Endpoint, AutoPilot) Microsoft Windows Technologies - Server & Desktop Storage (SAN, NAS) Networking Fundamentals (TCP/IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Vendor specific networking experience INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the needs of markets and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems to run omnichannel campaigns promoting its range of smoke free products services. We are searching for a talented technical professional who is confident to take initiative and work independently where required, yet also comfortable operating in collaboration with a larger team. The right candidate should also be happy to train in new skill areas while on the job, with support from other technical experts. Individual Accountabilities Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about lower costs. Work with the agency to empower markets to use campaign measurement and testing methodologies including tagging, control groups and operational reporting dashboards, with a view to maximising the performance of activations against agreed KPIs. Collate and save monthly activity updates from the agency pertaining to the delivery of the CRM operations service (technical, reporting, operations) to SharePoint. Work with the agency to prepare and deliver monthly results snapshots that show the value of the CRM operations service to the business through quantitative and qualitative metrics. Coordinate delivery of training to markets on new CRM capabilities provided by Salesforce Marketing Cloud and other eCRM vendors. Success measures: Process Optimization: Delivering improvements that provide a measurable impact on cost or delivery speed for a marketing channel. Performance Measurement: CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we're looking for: Experience working in a role in digital marketing, ideally in a company operating at a global scale and working with multiple integrated platforms and systems. Technical understanding of tokenized pricing models, data analysis, CRM, personalization. Person being able to collaborate across verticals and multiple stakeholders, from both the internal organization and agency partners.
May 18, 2024
Contractor
Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the needs of markets and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems to run omnichannel campaigns promoting its range of smoke free products services. We are searching for a talented technical professional who is confident to take initiative and work independently where required, yet also comfortable operating in collaboration with a larger team. The right candidate should also be happy to train in new skill areas while on the job, with support from other technical experts. Individual Accountabilities Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about lower costs. Work with the agency to empower markets to use campaign measurement and testing methodologies including tagging, control groups and operational reporting dashboards, with a view to maximising the performance of activations against agreed KPIs. Collate and save monthly activity updates from the agency pertaining to the delivery of the CRM operations service (technical, reporting, operations) to SharePoint. Work with the agency to prepare and deliver monthly results snapshots that show the value of the CRM operations service to the business through quantitative and qualitative metrics. Coordinate delivery of training to markets on new CRM capabilities provided by Salesforce Marketing Cloud and other eCRM vendors. Success measures: Process Optimization: Delivering improvements that provide a measurable impact on cost or delivery speed for a marketing channel. Performance Measurement: CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we're looking for: Experience working in a role in digital marketing, ideally in a company operating at a global scale and working with multiple integrated platforms and systems. Technical understanding of tokenized pricing models, data analysis, CRM, personalization. Person being able to collaborate across verticals and multiple stakeholders, from both the internal organization and agency partners.
Junior Ecommerce Executive Manchester City Centre 23,000 - 26,000 DOE My client is a rapdily gorwing business within the fashion industry. This position offers an exciting chance to join a team during a pivotal growth phase. They seek an ecommerce executive to support the trading manager in driving multi-brand expansion, propelling the business forward. Upon establishing themselves, the candidate will have the opportunity to lead their own team. ROLE: As a member of the eCommerce team, you'll collaborate closely with the Trading Manager and wider ecom team to devise a digital retail strategy geared towards sustained growth, while assuming responsibility for the day-to-day trading operations of the web stores. Situated in the sought-after Ancoats area, you'll oversee the on-site experience and enhance the customer journey through strategic merchandising across both platforms. This entails ensuring accurate and SEO-friendly content, managing on-site recommendations, and optimizing their placement. You'll liaise with internal teams to execute campaigns aimed at driving online traffic, including managing social media accounts and refining our CRM strategy alongside the Ads Manager and Trading Manager. Moreover, you'll delve into the analytical aspect of the role, continuously assessing website performance and functionality, analyzing customer behavior, and presenting your insights and recommendations for enhancement to the Trading Manager. ExperiencE: A minimum of 2 years' experience in an ecommerce or online merchandising role. Experience with Shopify Proficiency in analytics tools like Google Analytics. Familiarity with social media platforms such as Instagram, Facebook, and TikTok. Experience with CRM software like Klayvio, HubSpot, or Salesforce. Strong command of Microsoft Excel. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Junior Ecommerce Executive Manchester City Centre 23,000 - 26,000 DOE My client is a rapdily gorwing business within the fashion industry. This position offers an exciting chance to join a team during a pivotal growth phase. They seek an ecommerce executive to support the trading manager in driving multi-brand expansion, propelling the business forward. Upon establishing themselves, the candidate will have the opportunity to lead their own team. ROLE: As a member of the eCommerce team, you'll collaborate closely with the Trading Manager and wider ecom team to devise a digital retail strategy geared towards sustained growth, while assuming responsibility for the day-to-day trading operations of the web stores. Situated in the sought-after Ancoats area, you'll oversee the on-site experience and enhance the customer journey through strategic merchandising across both platforms. This entails ensuring accurate and SEO-friendly content, managing on-site recommendations, and optimizing their placement. You'll liaise with internal teams to execute campaigns aimed at driving online traffic, including managing social media accounts and refining our CRM strategy alongside the Ads Manager and Trading Manager. Moreover, you'll delve into the analytical aspect of the role, continuously assessing website performance and functionality, analyzing customer behavior, and presenting your insights and recommendations for enhancement to the Trading Manager. ExperiencE: A minimum of 2 years' experience in an ecommerce or online merchandising role. Experience with Shopify Proficiency in analytics tools like Google Analytics. Familiarity with social media platforms such as Instagram, Facebook, and TikTok. Experience with CRM software like Klayvio, HubSpot, or Salesforce. Strong command of Microsoft Excel. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.