Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Principal Cloud Security Engineer page is loaded Principal Cloud Security Engineer Apply locations London, UK time type Full time posted on Posted 2 Days Ago job requisition id JR_7087 Let's be Principal Cloud Security Engineer - London ISS Stoxx is seeking a Principal Cloud Security Engineer to bring expert-level technical leadership to the development and deployment of our cutting-edge financial intelligence platform. We are in the early stages of a full-scale re-architecting of our on-prem estate to a modern componentized set of solutions using GCP technologies. In this IC role, you will collaborate with Principal Engineers to evolve and secure our platform architecture and interpret requirements and enterprise policies into requirements that maximize value in a secure way. You'll be an advocate of our platform architecture and solutions, demonstrating technical principles and business value. You'll be able to demonstrate comfort and success in a matrixed organization where reporting lines do not dictate technical direction - in a culture where the global Platform Engineering function collaborate to achieve shared success. You will have a can-do approach, understanding that security engineering is a service function that must enable other teams to deliver value safely and have proven approaches to balance reactive and proactive work. You'll be a humble expert, willing and able to meet people at their level and both help them and learn from them. You'll lead by example, using data and proof-of-concepts to bring people along and make them successful. You'll own deliverables as well as co-developing solutions with your peers and colleagues, to help other develop. Responsibilities: Drive the architecture, development, implementation and ongoing operation of Stoxx's GCP security posture Ensure the platform's security meets regulatory, business and client requirements Develop, build and support a robust security solution to support a modern cloud operating model Lead cross-functional teams to implement the security roadmap Drive continuous improvement initiatives to enhance pipeline performance and customer satisfaction Keep abreast of emerging trends and technologies in cloud security and operations, and promote them across engineering and business functions Act as a mentor for other team members, advising on best practice, technology and processes Conduct audits and system reviews to ensure compliance with latest regulatory and security standards Manage activities such as SAST, DAST and penetration testing Work with counterparts in the wider ISS-Stoxx organization to ensure alignment of security standards Requirements: At least 7 years' experience in security operations or engineering, with a focus on cloud security and implementations, ideally in regulated financial services A recognized industry certification such as CISSP, CISM, CISA In-depth knowledge of security protocols and mechanisms Hands-on technical background in cloud systems, networking and security Good experience of at least one cloud provider (ideally GCP) Ability to create scripts/tools as they relate to security Experience in a microservices architecture/serverless security environment Ability to troubleshoot, trace and diagnose API endpoint and network security issues Strong documentation, communication and collaboration skills Focus on simplicity, automation and observability Experience coaching and mentoring high-performing teams Pragmatic experience using agile to deliver incremental value Experience working in a global or multinational team setting Bachelor's or Master's degree in Computer Science or related field What you can expect from us Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace. Let's empower, collaborate, and inspire one another. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX and DAX indices comprise a global and comprehensive family of more than 17,000 strictly rules -based and transparent indices. Best known for the leading European equity indices EURO STOXX 50, STOXX Europe 600 and DAX, the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world , regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Similar Jobs (4) Cloud Migration Project Manager locations London, UK time type Full time posted on Posted 29 Days Ago Senior Principal Data Engineer locations London, UK time type Full time posted on Posted 3 Days Ago Index Data Services Associate locations London, UK time type Full time posted on Posted 30+ Days Ago
May 18, 2024
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Principal Cloud Security Engineer page is loaded Principal Cloud Security Engineer Apply locations London, UK time type Full time posted on Posted 2 Days Ago job requisition id JR_7087 Let's be Principal Cloud Security Engineer - London ISS Stoxx is seeking a Principal Cloud Security Engineer to bring expert-level technical leadership to the development and deployment of our cutting-edge financial intelligence platform. We are in the early stages of a full-scale re-architecting of our on-prem estate to a modern componentized set of solutions using GCP technologies. In this IC role, you will collaborate with Principal Engineers to evolve and secure our platform architecture and interpret requirements and enterprise policies into requirements that maximize value in a secure way. You'll be an advocate of our platform architecture and solutions, demonstrating technical principles and business value. You'll be able to demonstrate comfort and success in a matrixed organization where reporting lines do not dictate technical direction - in a culture where the global Platform Engineering function collaborate to achieve shared success. You will have a can-do approach, understanding that security engineering is a service function that must enable other teams to deliver value safely and have proven approaches to balance reactive and proactive work. You'll be a humble expert, willing and able to meet people at their level and both help them and learn from them. You'll lead by example, using data and proof-of-concepts to bring people along and make them successful. You'll own deliverables as well as co-developing solutions with your peers and colleagues, to help other develop. Responsibilities: Drive the architecture, development, implementation and ongoing operation of Stoxx's GCP security posture Ensure the platform's security meets regulatory, business and client requirements Develop, build and support a robust security solution to support a modern cloud operating model Lead cross-functional teams to implement the security roadmap Drive continuous improvement initiatives to enhance pipeline performance and customer satisfaction Keep abreast of emerging trends and technologies in cloud security and operations, and promote them across engineering and business functions Act as a mentor for other team members, advising on best practice, technology and processes Conduct audits and system reviews to ensure compliance with latest regulatory and security standards Manage activities such as SAST, DAST and penetration testing Work with counterparts in the wider ISS-Stoxx organization to ensure alignment of security standards Requirements: At least 7 years' experience in security operations or engineering, with a focus on cloud security and implementations, ideally in regulated financial services A recognized industry certification such as CISSP, CISM, CISA In-depth knowledge of security protocols and mechanisms Hands-on technical background in cloud systems, networking and security Good experience of at least one cloud provider (ideally GCP) Ability to create scripts/tools as they relate to security Experience in a microservices architecture/serverless security environment Ability to troubleshoot, trace and diagnose API endpoint and network security issues Strong documentation, communication and collaboration skills Focus on simplicity, automation and observability Experience coaching and mentoring high-performing teams Pragmatic experience using agile to deliver incremental value Experience working in a global or multinational team setting Bachelor's or Master's degree in Computer Science or related field What you can expect from us Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace. Let's empower, collaborate, and inspire one another. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX and DAX indices comprise a global and comprehensive family of more than 17,000 strictly rules -based and transparent indices. Best known for the leading European equity indices EURO STOXX 50, STOXX Europe 600 and DAX, the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world , regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Similar Jobs (4) Cloud Migration Project Manager locations London, UK time type Full time posted on Posted 29 Days Ago Senior Principal Data Engineer locations London, UK time type Full time posted on Posted 3 Days Ago Index Data Services Associate locations London, UK time type Full time posted on Posted 30+ Days Ago
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
May 17, 2024
Full time
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson, job ref ABJ6998 on (phone number removed) or preferably apply to
May 17, 2024
Full time
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson, job ref ABJ6998 on (phone number removed) or preferably apply to
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st line support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson,
May 16, 2024
Full time
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining Windows 10 and Windows 11 desktop environment. Provide 1st line support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all communication systems provide a seamless service and aim to resolve incidents as promptly as possible. Administer user accounts on AD and Exchange, as well as amending and maintaining permissions across file storage to ensure security levels and access to restricted and confidential information is set appropriately. Flexibility to travel when needed between locations and remote support of other offices. Support the existing Enterprise messaging (Microsoft Exchange) & unified communication systems (Mitel). Carry out any reasonable duties as identified by your line manager or team leader Positively represent the company to our customers and suppliers Ensure compliance with our ISO standards. Fully participate in the company's performance management and development programmes. Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge/Skills/Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows 11, VMWare Microsoft Exchange Experience with desktops, laptops, mobile devices, printers, telephone system. Some commercial experience in a SME organisation To Apply : Please contact Alison Basson,
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 15, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
May 15, 2024
Full time
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their external customers. Our client is a leader in providing innovative IT solutions and is committed to offering top-notch customer service. If you're passionate about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and effective technical support. You will collaborate closely with clients to understand their unique needs and deliver customised solutions to enhance their IT infrastructure and operations. Key Responsibilities: Provide timely and professional responses to customer inquiries. Diagnose and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation of support activities, solutions, and best practices. Requirements: Experience with Windows 10 and Windows 11 Proficiency in Microsoft 365 suite, including Exchange Online, SharePoint Online, and Teams administration. Understanding of PowerShell scripting - desirable Experience with Windows Server 2016, 2019, and newer versions. Familiarity with Microsoft Intune for mobile device management and endpoint security. Knowledge of Microsoft Azure services and administration. Experience in SharePoint administration. Ability to work with cloud-based technologies and implement best practices for scalability, security, and performance. Excellent problem-solving skills and the ability to analyse complex technical issues. Strong communication skills to interact effectively with clients and internal teams. Desirable - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or similar credentials are highly desirable. Benefits: Competitive compensation based on skills and experience. Opportunities for professional growth and career advancement. Flexible work arrangements and a supportive work environment. Comprehensive health and wellness benefits. Engaging projects and exposure to cutting-edge technologies. How to Apply: If you are enthusiastic about taking on this exciting role and making a meaningful impact, please apply using the button below.
I am working with a cyber security consultancy based on the South Coast. As part of their growth plans for 2024, they are looking for 2 experienced SOC Analysts to join their growing team. The Senior Security Operations Centre (SOC) Analyst is a seasoned cybersecurity professional tasked with safeguarding organisations against evolving security threats. Operating within a 24/7 environment, Senior SOC Analysts are pivotal in the detection, analysis, and response to security incidents, ensuring the protection of sensitive data and systems. Collaborating closely with cybersecurity peers, they fortify the security posture and proactively mitigate potential cyber-attacks. This is an office based role so please only apply if you live close enough to commute on a daily basis. Responsibilities: Security Monitoring and Incident Detection: Utilising security information and event management (SIEM) tools to identify potential security incidents and anomalies. Analysing alerts and log data to assess severity and impact of threats. Incident Response and Analysis: Promptly investigating and responding to security incidents. Conducting in-depth analysis of security events to determine scope, impact, and root causes. Threat Hunting: Proactively searching for hidden threats and vulnerabilities within the organization's network and systems. Employing various security tools and methodologies to address potential weaknesses before exploitation. Vulnerability Management: Assisting in vulnerability assessments and penetration testing. Collaborating with IT and system administrators to prioritize and remediate identified vulnerabilities. Security Reporting and Documentation: Generating detailed reports on security incidents, response actions, and improvement recommendations. Maintaining accurate records of incidents, investigations, and security-related activities. Security Tools Management: Configuring, updating and maintaining security tools such as firewalls, intrusion detection/prevention systems, endpoint protection and SIEM solutions. Who? As a key member of the team, reporting to the Security Operations Head of Service, you will have a genuine passion for Cyber Security and a proven track record in a SOC role, demonstrating proficiency in threat hunting and analysing SOC events. You will have a passion for Cyber Security and possess the required skills and qualifications to excel in the field. Degree in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), or Microsoft M365/Azure. Proficiency in cybersecurity principles, networking concepts, and diverse operating systems. Familiarity with common security threats, attack vectors, and mitigation strategies. Strong communication skills to articulate technical information to varied audiences. Prior experience in SOC Analyst role essential. Exceptional attention to detail and ability to thrive in high-pressure environments. You will become an integral part of a company committed to sustainable growth and collaborative success. With a culture of inclusivity and continuous development, you will get a competitive base salary and benefits package to support growth and well-being. The benefits packages includes: Enrolment into company pension scheme Cycle to work scheme. 31 days holiday (including bank holidays) Up to £40 gym membership contribution
May 14, 2024
Full time
I am working with a cyber security consultancy based on the South Coast. As part of their growth plans for 2024, they are looking for 2 experienced SOC Analysts to join their growing team. The Senior Security Operations Centre (SOC) Analyst is a seasoned cybersecurity professional tasked with safeguarding organisations against evolving security threats. Operating within a 24/7 environment, Senior SOC Analysts are pivotal in the detection, analysis, and response to security incidents, ensuring the protection of sensitive data and systems. Collaborating closely with cybersecurity peers, they fortify the security posture and proactively mitigate potential cyber-attacks. This is an office based role so please only apply if you live close enough to commute on a daily basis. Responsibilities: Security Monitoring and Incident Detection: Utilising security information and event management (SIEM) tools to identify potential security incidents and anomalies. Analysing alerts and log data to assess severity and impact of threats. Incident Response and Analysis: Promptly investigating and responding to security incidents. Conducting in-depth analysis of security events to determine scope, impact, and root causes. Threat Hunting: Proactively searching for hidden threats and vulnerabilities within the organization's network and systems. Employing various security tools and methodologies to address potential weaknesses before exploitation. Vulnerability Management: Assisting in vulnerability assessments and penetration testing. Collaborating with IT and system administrators to prioritize and remediate identified vulnerabilities. Security Reporting and Documentation: Generating detailed reports on security incidents, response actions, and improvement recommendations. Maintaining accurate records of incidents, investigations, and security-related activities. Security Tools Management: Configuring, updating and maintaining security tools such as firewalls, intrusion detection/prevention systems, endpoint protection and SIEM solutions. Who? As a key member of the team, reporting to the Security Operations Head of Service, you will have a genuine passion for Cyber Security and a proven track record in a SOC role, demonstrating proficiency in threat hunting and analysing SOC events. You will have a passion for Cyber Security and possess the required skills and qualifications to excel in the field. Degree in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), or Microsoft M365/Azure. Proficiency in cybersecurity principles, networking concepts, and diverse operating systems. Familiarity with common security threats, attack vectors, and mitigation strategies. Strong communication skills to articulate technical information to varied audiences. Prior experience in SOC Analyst role essential. Exceptional attention to detail and ability to thrive in high-pressure environments. You will become an integral part of a company committed to sustainable growth and collaborative success. With a culture of inclusivity and continuous development, you will get a competitive base salary and benefits package to support growth and well-being. The benefits packages includes: Enrolment into company pension scheme Cycle to work scheme. 31 days holiday (including bank holidays) Up to £40 gym membership contribution
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business.Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack.Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy.Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years.Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential.Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed.Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender).Experience in the full Microsoft 365 technology stack including Apps and Collaboration.Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications.Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential.Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution.Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmesCycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikesFree onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
May 14, 2024
Full time
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business.Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack.Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy.Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years.Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential.Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed.Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender).Experience in the full Microsoft 365 technology stack including Apps and Collaboration.Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications.Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential.Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution.Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmesCycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikesFree onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other back-end services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit: jobs/university-of-the-arts-londo n Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
Sep 24, 2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other back-end services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit: jobs/university-of-the-arts-londo n Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
Network Administrator/Infrastructure Engineer - Contract 6 months - rate negotiable - Inside IR35 - 5 days onsite West Midlands and Warwickshire Due to continued growth and success of the business, the Infrastructure Support Team has an opportunity for a Network Engineer/Infrastructure Engineer with core skills in Cisco networking, Network Management, Network Deployments, Switch management, configuration, and troubleshooting End User Support, Remote Desktop, Remote Device, Wintel, Microsoft Office, O365, SCCM, Endpoint Security Products, Active Directory and excellent Networking expertise Cisco network, switch management, deployment, configuration, and troubleshooting. The environment services 700 users operating from 2 data centres, the majority of the client base access our systems via a Thin Client and Server based Remote Desktop Services. Along with these skills, the individual should have a broad knowledge of Network and Infrastructure Technologies with good analytical and troubleshooting skills and have the capability and experience to take ownership of Projects as Player and/or a Coach. The Technical Landscape is predominantly Microsoft servicing 17 sites across the UK, platformed on a Cisco LAN/WAN supporting 700 users Operating from 2 x Data Centres, with most of the client base accessing the IT System via Thin Client and Server based Remote Desktop Services. As the IT Infrastructure Engineer/IT Administrator - Your responsibilities will be: Cisco Networks, switch management, R&S, deployment, configuration, and troubleshooting Mobile Device Management, Deployment & Infrastructure. Virtualization deployment and administration - VMware or Hyper-V Exchange 2016 end user support, mailbox provisioning, Active-sync, OWA, Outlook and MDM. Wintel and Windows 10. Active Directory user admin and policies. Remote Desktop Services, Including Farm environments. Windows Servers 2012/2016/2019, management and troubleshooting. Network Printer Set Up - Print Management, Scripting is desirable but not essential. Endpoint Protection and configuration. Server Monitoring - Event management & response. IT Security Infrastructure Fundamentals Thorough Documentation - Inventories, Ticket Logging/Updating, Processes and Guides
Sep 23, 2022
Contractor
Network Administrator/Infrastructure Engineer - Contract 6 months - rate negotiable - Inside IR35 - 5 days onsite West Midlands and Warwickshire Due to continued growth and success of the business, the Infrastructure Support Team has an opportunity for a Network Engineer/Infrastructure Engineer with core skills in Cisco networking, Network Management, Network Deployments, Switch management, configuration, and troubleshooting End User Support, Remote Desktop, Remote Device, Wintel, Microsoft Office, O365, SCCM, Endpoint Security Products, Active Directory and excellent Networking expertise Cisco network, switch management, deployment, configuration, and troubleshooting. The environment services 700 users operating from 2 data centres, the majority of the client base access our systems via a Thin Client and Server based Remote Desktop Services. Along with these skills, the individual should have a broad knowledge of Network and Infrastructure Technologies with good analytical and troubleshooting skills and have the capability and experience to take ownership of Projects as Player and/or a Coach. The Technical Landscape is predominantly Microsoft servicing 17 sites across the UK, platformed on a Cisco LAN/WAN supporting 700 users Operating from 2 x Data Centres, with most of the client base accessing the IT System via Thin Client and Server based Remote Desktop Services. As the IT Infrastructure Engineer/IT Administrator - Your responsibilities will be: Cisco Networks, switch management, R&S, deployment, configuration, and troubleshooting Mobile Device Management, Deployment & Infrastructure. Virtualization deployment and administration - VMware or Hyper-V Exchange 2016 end user support, mailbox provisioning, Active-sync, OWA, Outlook and MDM. Wintel and Windows 10. Active Directory user admin and policies. Remote Desktop Services, Including Farm environments. Windows Servers 2012/2016/2019, management and troubleshooting. Network Printer Set Up - Print Management, Scripting is desirable but not essential. Endpoint Protection and configuration. Server Monitoring - Event management & response. IT Security Infrastructure Fundamentals Thorough Documentation - Inventories, Ticket Logging/Updating, Processes and Guides
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other Back End services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong Scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
Sep 20, 2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other Back End services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong Scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
Feb 02, 2022
Full time
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
Position: Full time Contract: Permanent Location: London
Salary: £25,000 - £27,000
The International Institute for Strategic Studies (IISS) is a world-leading think tank which examines issues of global security, political risk and military conflict. The IISS has offices in London, Europe, Singapore, Manama and Washington DC.
This is an entry level position for a competent 1st line support technician to give IT support to the users and staff at the International Institute for Strategic studies. Successful candidate will be working with 1 Systems Administrator & 1 Senior Systems Administrator in the UK with an additional support engineer in Singapore and report directly to the IT manager. Main role responsibilities and tasks
Support Services
Provide desktop support to IISS staff in matters relating to Window’s operating systems, Microsoft Office and associated in-house applications.
Basic Mac support.
PC Maintenance and Set-up
Install and configure new laptops and workstations.
Perform laptop and desktop PC repairs/upgrades.
Assist with PC moves and changes.
Telephony Support
Configure IISS staff mobile telephones.
Troubleshoot phone errors.
Assist with Avaya phone system administration and hardware.
AV Support (When required)
General audio visual and video conference support to external clients and internal events.
Requirements:
Proactive customer focused attitude
Strong Windows 10 Desktop support skills and Office 365
Experience of providing support to remote users – for example in other IISS offices or home working
Good knowledge of PC hardware including but not exclusively screens, docks, and printers.
Experience of basic network diagnostics including desk cabling and patching
Desirable
Experience of Manage Engine Service Desk Plus
Mac knowledge
Basic PowerShell
Knowledge of Windows Autopilot and Microsoft Endpoint Manager
Remuneration The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application Candidates should apply via our careers page by submitting two documents:
a cover letter outlining what skills and experience you can bring to the role;
a full Curriculum Vitae with the names and contact details (email and telephone) of two potential referees, preferably one academic and the other a present or former employer.
Candidates must have eligibility to work in the UK. The IISS regrets that it cannot sponsor visas for this position. The IISS is an equal opportunities employer.
Oct 28, 2021
Full time
Position: Full time Contract: Permanent Location: London
Salary: £25,000 - £27,000
The International Institute for Strategic Studies (IISS) is a world-leading think tank which examines issues of global security, political risk and military conflict. The IISS has offices in London, Europe, Singapore, Manama and Washington DC.
This is an entry level position for a competent 1st line support technician to give IT support to the users and staff at the International Institute for Strategic studies. Successful candidate will be working with 1 Systems Administrator & 1 Senior Systems Administrator in the UK with an additional support engineer in Singapore and report directly to the IT manager. Main role responsibilities and tasks
Support Services
Provide desktop support to IISS staff in matters relating to Window’s operating systems, Microsoft Office and associated in-house applications.
Basic Mac support.
PC Maintenance and Set-up
Install and configure new laptops and workstations.
Perform laptop and desktop PC repairs/upgrades.
Assist with PC moves and changes.
Telephony Support
Configure IISS staff mobile telephones.
Troubleshoot phone errors.
Assist with Avaya phone system administration and hardware.
AV Support (When required)
General audio visual and video conference support to external clients and internal events.
Requirements:
Proactive customer focused attitude
Strong Windows 10 Desktop support skills and Office 365
Experience of providing support to remote users – for example in other IISS offices or home working
Good knowledge of PC hardware including but not exclusively screens, docks, and printers.
Experience of basic network diagnostics including desk cabling and patching
Desirable
Experience of Manage Engine Service Desk Plus
Mac knowledge
Basic PowerShell
Knowledge of Windows Autopilot and Microsoft Endpoint Manager
Remuneration The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application Candidates should apply via our careers page by submitting two documents:
a cover letter outlining what skills and experience you can bring to the role;
a full Curriculum Vitae with the names and contact details (email and telephone) of two potential referees, preferably one academic and the other a present or former employer.
Candidates must have eligibility to work in the UK. The IISS regrets that it cannot sponsor visas for this position. The IISS is an equal opportunities employer.
The Role
To work in the design, implementation, maintenance and support of the IT infrastructure in the company with special responsibility for Linux-based systems.
This role is looking for someone who can help contribute to the future of the company with next generation technology and products
Linux systems form the backbone of the organisation. Several of the company's products run embedded Linux so the Linux environment covers everything from basic network tools, systems required by Engineering for development and public-facing systems used by millions of devices.
Key Responsibilities
* The role requires working very closely with the Software Engineering team to collaboratively design & build systems required for product development, staging and customer use.
* Working with other departments around the world to scope out their needs through to implementation. This could be as diverse as new application delivery, compute capacity, virtual machine provision, sales demo systems, manufacturing requirements and more.
* Designing & building product-facing web applications that scale. There are millions of devices already using the IT infrastructure and sales are increasing.
* Managing available compute & storage resources. This includes performance analysis, identifying bottlenecks and making optimisations.
* Setting up, documenting, maintaining and supporting a cross-site network of Windows and Linux servers and endpoints running Windows, Linux & Mac OS X.
* Creating and supporting existing scripts and applications in languages such as Bash, Python, Ruby on Rails and Perl.
* Utilising our existing public cloud investment where appropriate.
* Manage a multi-subnet network environment utilising VLANS, trunks, WiFi etc.
* Working in a cross-site department ensuring good communication and documentation.
* Working with the rest of the department to provide end user support across the organisation worldwide.
The Person
The successful person will possess the following qualities:
* Experience of working in the software development or semi-conductor industries.
* Very strong Linux skills, specifically in CentOS & Ubuntu.
* Knowledge of using Linux in embedded devices would be helpful.
* Excellent communication skills
* Windows (7+) and Windows Server 2008R2+
* Excellent troubleshooting and diagnostic skills
Sep 09, 2016
The Role
To work in the design, implementation, maintenance and support of the IT infrastructure in the company with special responsibility for Linux-based systems.
This role is looking for someone who can help contribute to the future of the company with next generation technology and products
Linux systems form the backbone of the organisation. Several of the company's products run embedded Linux so the Linux environment covers everything from basic network tools, systems required by Engineering for development and public-facing systems used by millions of devices.
Key Responsibilities
* The role requires working very closely with the Software Engineering team to collaboratively design & build systems required for product development, staging and customer use.
* Working with other departments around the world to scope out their needs through to implementation. This could be as diverse as new application delivery, compute capacity, virtual machine provision, sales demo systems, manufacturing requirements and more.
* Designing & building product-facing web applications that scale. There are millions of devices already using the IT infrastructure and sales are increasing.
* Managing available compute & storage resources. This includes performance analysis, identifying bottlenecks and making optimisations.
* Setting up, documenting, maintaining and supporting a cross-site network of Windows and Linux servers and endpoints running Windows, Linux & Mac OS X.
* Creating and supporting existing scripts and applications in languages such as Bash, Python, Ruby on Rails and Perl.
* Utilising our existing public cloud investment where appropriate.
* Manage a multi-subnet network environment utilising VLANS, trunks, WiFi etc.
* Working in a cross-site department ensuring good communication and documentation.
* Working with the rest of the department to provide end user support across the organisation worldwide.
The Person
The successful person will possess the following qualities:
* Experience of working in the software development or semi-conductor industries.
* Very strong Linux skills, specifically in CentOS & Ubuntu.
* Knowledge of using Linux in embedded devices would be helpful.
* Excellent communication skills
* Windows (7+) and Windows Server 2008R2+
* Excellent troubleshooting and diagnostic skills
The Role
To work in the design, implementation, maintenance and support of the IT infrastructure in the company with special responsibility for Linux-based systems.
This role is looking for someone who can help contribute to the future of the company with next generation technology and products
Linux systems form the backbone of the organisation. Several of the company's products run embedded Linux so the Linux environment covers everything from basic network tools, systems required by Engineering for development and public-facing systems used by millions of devices.
Key Responsibilities
* The role requires working very closely with the Software Engineering team to collaboratively design & build systems required for product development, staging and customer use.
* Working with other departments around the world to scope out their needs through to implementation. This could be as diverse as new application delivery, compute capacity, virtual machine provision, sales demo systems, manufacturing requirements and more.
* Designing & building product-facing web applications that scale. There are millions of devices already using the IT infrastructure and sales are increasing.
* Managing available compute & storage resources. This includes performance analysis, identifying bottlenecks and making optimisations.
* Setting up, documenting, maintaining and supporting a cross-site network of Windows and Linux servers and endpoints running Windows, Linux & Mac OS X.
* Creating and supporting existing scripts and applications in languages such as Bash, Python, Ruby on Rails and Perl.
* Utilising our existing public cloud investment where appropriate.
* Manage a multi-subnet network environment utilising VLANS, trunks, WiFi etc.
* Working in a cross-site department ensuring good communication and documentation.
* Working with the rest of the department to provide end user support across the organisation worldwide.
The Person
The successful person will possess the following qualities:
* Experience of working in the software development or semi-conductor industries.
* Very strong Linux skills, specifically in CentOS & Ubuntu.
* Knowledge of using Linux in embedded devices would be helpful.
* Excellent communication skills
* Windows (7+) and Windows Server 2008R2+
* Excellent troubleshooting and diagnostic skills
Sep 09, 2016
The Role
To work in the design, implementation, maintenance and support of the IT infrastructure in the company with special responsibility for Linux-based systems.
This role is looking for someone who can help contribute to the future of the company with next generation technology and products
Linux systems form the backbone of the organisation. Several of the company's products run embedded Linux so the Linux environment covers everything from basic network tools, systems required by Engineering for development and public-facing systems used by millions of devices.
Key Responsibilities
* The role requires working very closely with the Software Engineering team to collaboratively design & build systems required for product development, staging and customer use.
* Working with other departments around the world to scope out their needs through to implementation. This could be as diverse as new application delivery, compute capacity, virtual machine provision, sales demo systems, manufacturing requirements and more.
* Designing & building product-facing web applications that scale. There are millions of devices already using the IT infrastructure and sales are increasing.
* Managing available compute & storage resources. This includes performance analysis, identifying bottlenecks and making optimisations.
* Setting up, documenting, maintaining and supporting a cross-site network of Windows and Linux servers and endpoints running Windows, Linux & Mac OS X.
* Creating and supporting existing scripts and applications in languages such as Bash, Python, Ruby on Rails and Perl.
* Utilising our existing public cloud investment where appropriate.
* Manage a multi-subnet network environment utilising VLANS, trunks, WiFi etc.
* Working in a cross-site department ensuring good communication and documentation.
* Working with the rest of the department to provide end user support across the organisation worldwide.
The Person
The successful person will possess the following qualities:
* Experience of working in the software development or semi-conductor industries.
* Very strong Linux skills, specifically in CentOS & Ubuntu.
* Knowledge of using Linux in embedded devices would be helpful.
* Excellent communication skills
* Windows (7+) and Windows Server 2008R2+
* Excellent troubleshooting and diagnostic skills
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm
Sep 09, 2016
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm
Sep 09, 2016
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm
Sep 09, 2016
IT Support Analyst
We require an IT Support Analyst in the IT department of a fast paced, demanding and successful manufacturing business in Leicester. The successful candidate will be able to demonstrate at least 5 years’ experience in an IT Support / Helpdesk position. The IT Support Analyst will be required to provide user support on the systems that are used to run the business; these systems are predominately deployed on VMware / Citrix and Windows architecture, therefore knowledge of these technologies is important to the role. Knowledge of business processes used in a manufacturing environment is highly advantageous.
Purpose of Job:
• Act as 1st and 2nd line telephone / email support for helpdesk issues.
• Problem-solve a wide range of IT problems.
• Escalate unresolved helpdesk calls to the appropriate parties.
• Assist in the housekeeping and preventative maintenance of IT systems.
• Assist the Systems Administrator in the deployment of hardware, software and security policies.
• Update and maintain change management records as per company policy.
• Perform a range of operational IT duties, including server checks, backup maintenance
Knowledge, skills, attitude, physical capability and experience required:
Qualifications: -
• 5 GCSE’s between grades A to C including Maths and English.
• MTCS on a Windows 7 subject
• ITIL Foundation Level Certification in Service Management (preferred)
Key Skills:
• Excellent general IT skills. Exposure to Windows 7 and 8 / Windows Server / Symantec Endpoint Protection / Citrix Xenapp / VMWare / SQL Server/ Appassure and Linux
• An understanding of computer hardware and networks.
• A confident Telephone manner
• Trustworthy and of high Integrity.
• Self Motivated and organised
• Great Interpersonal skills
• Compliant and methodical with processes.
Desirable;
Knowledge of business processes and systems used in a manufacturing environment (ERP Systems, CNC Systems) is advantageous.
Personal Qualities: -
• Enthusiastic & innovative,” Can Do” attitude.
• Good written and oral communication skills.
• Be a team-player within a small local team, and much larger corporate organisation.
• Able to work within a demanding environment where continuous improvement is the norm