Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, modern infrastructure underpins the delivery of secure, resilient and scalable digital services. As organisations transition from legacy estates to cloud-first environments, the need for robust infrastructure capability-combining reliability, automation and security-has never been greater. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and strong infrastructure services are fundamental to delivering this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our core infrastructure, evolving from legacy environments to hybrid and cloud-native platforms. This includes strengthening our Azure capability, improving automation and embedding consistent standards across infrastructure delivery. As a Senior Infrastructure Engineer , you will play a key role in delivering and maintaining Ofgem's infrastructure services. You will work across legacy, hybrid and cloud environments, ensuring systems are reliable, secure and aligned with enterprise standards. You will combine hands-on engineering with technical leadership, supporting colleagues, influencing design decisions and driving continuous improvement across the infrastructure estate. This is a technically focused role within a fast-paced and evolving environment, offering the opportunity to work on both operational services and transformation initiatives. Job description You will be responsible for: Delivering and supporting Azure Legacy, Azure Hybrid and Azure Cloud infrastructure environments, ensuring reliability, performance and security across services. Working with architects and delivery teams to translate designs into operational infrastructure solutions aligned with enterprise standards. Providing technical leadership and acting as an escalation point for complex infrastructure issues. Leading troubleshooting and root cause analysis, implementing long-term solutions to improve system stability and resilience. Developing automation and configuration management approaches using tools such as PowerShell, Terraform and Azure CLI. Supporting the adoption of modern engineering practices, including Infrastructure as Code, CI/CD and monitoring solutions. Managing infrastructure components across their lifecycle, including patching, backup, disaster recovery and compliance activities. Collaborating with vendors and third-party providers, ensuring effective delivery of infrastructure services. Contributing to continuous improvement initiatives across infrastructure, tooling and operational processes. We are looking for: A technically strong infrastructure professional who can operate effectively across both legacy and modern cloud environments. You will bring hands-on experience in Azure and hybrid infrastructure, alongside a proactive approach to problem-solving and service improvement. You may come from an infrastructure, cloud engineering or DevOps background, but you will demonstrate: Strong experience managing Azure and hybrid infrastructure environments Experience with automation tools and scripting, such as PowerShell, Terraform or Azure CLI A solid understanding of infrastructure security, networking and operational best practice Experience troubleshooting complex systems and delivering sustainable improvements The ability to collaborate with technical and non-technical stakeholders across teams A relevant certification such as Microsoft Certified: Azure Administrator Associate is expected. Experience mentoring colleagues and contributing to capability development would be beneficial. This is an opportunity to play a key role in modernising Ofgem's infrastructure landscape. You will help ensure that core systems are resilient, scalable and fit for the future, supporting the organisation's digital transformation and enabling delivery of critical services. Person specification Essential Criteria Demonstrable experience working within infrastructure engineering teams supporting both legacy systems and modern cloud-native platforms, including exposure to Kubernetes-based solutions (Lead Criteria). Strong hands-on experience implementing and supporting infrastructure in Microsoft Azure, including core areas such as networking and security (Lead Criteria). Practical experience contributing to good DevOps practices, supporting CI/CD pipelines and infrastructure automation through tools such as Terraform. Previous experience maintaining operational stability while contributing to continuous improvement, ensuring infrastructure solutions align with organisational standards. Demonstratable ability to work across technical teams, vendors, and stakeholders to deliver reliable and scalable infrastructure services. Holds or can obtain the following certifications or equivalent within 6 months: Microsoft Certified: Azure Administrator Associate Desirable Criteria Coaching and mentoring junior Infrastructure engineers.
21/09/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, modern infrastructure underpins the delivery of secure, resilient and scalable digital services. As organisations transition from legacy estates to cloud-first environments, the need for robust infrastructure capability-combining reliability, automation and security-has never been greater. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and strong infrastructure services are fundamental to delivering this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our core infrastructure, evolving from legacy environments to hybrid and cloud-native platforms. This includes strengthening our Azure capability, improving automation and embedding consistent standards across infrastructure delivery. As a Senior Infrastructure Engineer , you will play a key role in delivering and maintaining Ofgem's infrastructure services. You will work across legacy, hybrid and cloud environments, ensuring systems are reliable, secure and aligned with enterprise standards. You will combine hands-on engineering with technical leadership, supporting colleagues, influencing design decisions and driving continuous improvement across the infrastructure estate. This is a technically focused role within a fast-paced and evolving environment, offering the opportunity to work on both operational services and transformation initiatives. Job description You will be responsible for: Delivering and supporting Azure Legacy, Azure Hybrid and Azure Cloud infrastructure environments, ensuring reliability, performance and security across services. Working with architects and delivery teams to translate designs into operational infrastructure solutions aligned with enterprise standards. Providing technical leadership and acting as an escalation point for complex infrastructure issues. Leading troubleshooting and root cause analysis, implementing long-term solutions to improve system stability and resilience. Developing automation and configuration management approaches using tools such as PowerShell, Terraform and Azure CLI. Supporting the adoption of modern engineering practices, including Infrastructure as Code, CI/CD and monitoring solutions. Managing infrastructure components across their lifecycle, including patching, backup, disaster recovery and compliance activities. Collaborating with vendors and third-party providers, ensuring effective delivery of infrastructure services. Contributing to continuous improvement initiatives across infrastructure, tooling and operational processes. We are looking for: A technically strong infrastructure professional who can operate effectively across both legacy and modern cloud environments. You will bring hands-on experience in Azure and hybrid infrastructure, alongside a proactive approach to problem-solving and service improvement. You may come from an infrastructure, cloud engineering or DevOps background, but you will demonstrate: Strong experience managing Azure and hybrid infrastructure environments Experience with automation tools and scripting, such as PowerShell, Terraform or Azure CLI A solid understanding of infrastructure security, networking and operational best practice Experience troubleshooting complex systems and delivering sustainable improvements The ability to collaborate with technical and non-technical stakeholders across teams A relevant certification such as Microsoft Certified: Azure Administrator Associate is expected. Experience mentoring colleagues and contributing to capability development would be beneficial. This is an opportunity to play a key role in modernising Ofgem's infrastructure landscape. You will help ensure that core systems are resilient, scalable and fit for the future, supporting the organisation's digital transformation and enabling delivery of critical services. Person specification Essential Criteria Demonstrable experience working within infrastructure engineering teams supporting both legacy systems and modern cloud-native platforms, including exposure to Kubernetes-based solutions (Lead Criteria). Strong hands-on experience implementing and supporting infrastructure in Microsoft Azure, including core areas such as networking and security (Lead Criteria). Practical experience contributing to good DevOps practices, supporting CI/CD pipelines and infrastructure automation through tools such as Terraform. Previous experience maintaining operational stability while contributing to continuous improvement, ensuring infrastructure solutions align with organisational standards. Demonstratable ability to work across technical teams, vendors, and stakeholders to deliver reliable and scalable infrastructure services. Holds or can obtain the following certifications or equivalent within 6 months: Microsoft Certified: Azure Administrator Associate Desirable Criteria Coaching and mentoring junior Infrastructure engineers.
Business Systems Administrator Location: Stafford, Staffordshire Salary: £26k - 26,500 per annum + Bonus + Excellent Benefits Job Type: Full Time, Permanent Safer Hand Solutions are recruiting on behalf of a successful and growing business in Stafford for a Systems Administrator to join their Commercial team. This is an excellent opportunity for a highly organised and analytical administrator who enjoys working with data, systems, process improvement, and automation. You'll play a key role in the management and continuous development of internal systems, supporting business efficiency while working closely with stakeholders across the organisation. The Role As a Systems Administrator, you will be responsible for supporting internal systems, producing performance reports, managing client onboarding processes, maintaining system integrity, and identifying opportunities for automation and continuous improvement. You will work closely with senior colleagues and external software providers to ensure systems remain efficient, compliant, and aligned with business objective. Key Responsibilities Produce and maintain performance and statistical reports. Manage user accounts across internal and external systems. Support client onboarding and attend implementation meetings. Investigate and resolve system, upload, payment and file-related issues. Maintain and monitor shared system inboxes and service level agreements. Carry out system audits, data cleansing and process improvements. Support automation projects and digital transformation initiatives. Evaluate system workflows and recommend efficiencies. Create process documentation, training materials and user guides. Liaise with software providers regarding updates and enhancements. Support the implementation of new technologies and business systems. Become a subject matter expert on internal system functionality and configuration. What We're Looking For Minimum 12 months' experience in an administration, systems administration, data administration or similar role. Strong Microsoft Office and system skills. Excellent attention to detail and organisational ability. Analytical mindset with strong problem-solving skills. Ability to manage multiple priorities and meet deadlines. Confident communicator with the ability to engage stakeholders at all levels. Experience of process improvement, reporting or system support would be advantageous. Benefits Salary of £26,000-£26,5000 per annum Annual company performance bonus 25 days annual leave plus bank holidays Christmas shutdown period Company pension scheme Company sick pay scheme Workplace mental health initiatives Regular social events throughout the year System Admin Data Administrator Systems & Data Administrator Business Support Administrator
18/09/2026
Full time
Business Systems Administrator Location: Stafford, Staffordshire Salary: £26k - 26,500 per annum + Bonus + Excellent Benefits Job Type: Full Time, Permanent Safer Hand Solutions are recruiting on behalf of a successful and growing business in Stafford for a Systems Administrator to join their Commercial team. This is an excellent opportunity for a highly organised and analytical administrator who enjoys working with data, systems, process improvement, and automation. You'll play a key role in the management and continuous development of internal systems, supporting business efficiency while working closely with stakeholders across the organisation. The Role As a Systems Administrator, you will be responsible for supporting internal systems, producing performance reports, managing client onboarding processes, maintaining system integrity, and identifying opportunities for automation and continuous improvement. You will work closely with senior colleagues and external software providers to ensure systems remain efficient, compliant, and aligned with business objective. Key Responsibilities Produce and maintain performance and statistical reports. Manage user accounts across internal and external systems. Support client onboarding and attend implementation meetings. Investigate and resolve system, upload, payment and file-related issues. Maintain and monitor shared system inboxes and service level agreements. Carry out system audits, data cleansing and process improvements. Support automation projects and digital transformation initiatives. Evaluate system workflows and recommend efficiencies. Create process documentation, training materials and user guides. Liaise with software providers regarding updates and enhancements. Support the implementation of new technologies and business systems. Become a subject matter expert on internal system functionality and configuration. What We're Looking For Minimum 12 months' experience in an administration, systems administration, data administration or similar role. Strong Microsoft Office and system skills. Excellent attention to detail and organisational ability. Analytical mindset with strong problem-solving skills. Ability to manage multiple priorities and meet deadlines. Confident communicator with the ability to engage stakeholders at all levels. Experience of process improvement, reporting or system support would be advantageous. Benefits Salary of £26,000-£26,5000 per annum Annual company performance bonus 25 days annual leave plus bank holidays Christmas shutdown period Company pension scheme Company sick pay scheme Workplace mental health initiatives Regular social events throughout the year System Admin Data Administrator Systems & Data Administrator Business Support Administrator
Senior IT Systems Administrator 33,000 - 38,000 Middlesbrough Our client is a leading provider, and a massive name in the industrial sector. They are looking for an experienced 3rd line systems administrator to come in and hit the ground running and join their growing in-house team in Middlesbrough. You will be responsible for the administration and optimisation of Microsoft-based infrastructure, cloud services and enterprise systems, providing third-line support and technical expertise across the organisation. You'll work closely with ICT teams and business stakeholders to ensure systems remain secure, reliable and performant while driving continuous improvement initiatives. Role Overview: Administer and support Microsoft Azure/Entra, Microsoft 365, Active Directory, Windows Server and enterprise infrastructure platforms. Manage and maintain a global server estate of 600+ servers, ensuring systems are patched, monitored and operating efficiently. Provide 3rd line technical support, troubleshooting complex hardware, software and infrastructure issues. What You Will Need: Strong experience with Microsoft Azure/Entra and Microsoft 365 administration. Extensive knowledge of Windows Server environments, Active Directory, DNS and DHCP. Experience supporting Microsoft RDS/AVD and Exchange environments. Proven Systems Administration experience. Excellent troubleshooting, communication and problem-solving skills with the ability to work effectively under pressure. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/09/2026
Full time
Senior IT Systems Administrator 33,000 - 38,000 Middlesbrough Our client is a leading provider, and a massive name in the industrial sector. They are looking for an experienced 3rd line systems administrator to come in and hit the ground running and join their growing in-house team in Middlesbrough. You will be responsible for the administration and optimisation of Microsoft-based infrastructure, cloud services and enterprise systems, providing third-line support and technical expertise across the organisation. You'll work closely with ICT teams and business stakeholders to ensure systems remain secure, reliable and performant while driving continuous improvement initiatives. Role Overview: Administer and support Microsoft Azure/Entra, Microsoft 365, Active Directory, Windows Server and enterprise infrastructure platforms. Manage and maintain a global server estate of 600+ servers, ensuring systems are patched, monitored and operating efficiently. Provide 3rd line technical support, troubleshooting complex hardware, software and infrastructure issues. What You Will Need: Strong experience with Microsoft Azure/Entra and Microsoft 365 administration. Extensive knowledge of Windows Server environments, Active Directory, DNS and DHCP. Experience supporting Microsoft RDS/AVD and Exchange environments. Proven Systems Administration experience. Excellent troubleshooting, communication and problem-solving skills with the ability to work effectively under pressure. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals, calculations and system integrations. Provide expert technical support to developers and operational teams, helping to resolve day-to-day incidents and complex system issues. Collaborate with internal change and project teams, alongside third-party partners, to deliver system improvements and enhance the overall member experience. Work closely with the QA Lead to define and execute appropriate testing strategies, ensuring high-quality and reliable system releases. Partner with the Senior Service & Support Administrator and Senior Systems Development Manager to plan development roadmaps, manage sprint activity and support a continuous delivery approach. Produce and analyse development reporting with the Admin Platform Team, demonstrating the impact and value of enhancements delivered across the platform. Ensure all development activity aligns with AAF standards and governance requirements, maintaining compliance and system integrity. Take ownership of solution design and implementation, while coaching colleagues and providing technical leadership to help build systems development capability across the wider business. This role would suit someone with: Has strong experience supporting and developing defined benefit pensions administration systems, with a track record of delivering technology improvements that enhance operational efficiency and member outcomes. Enjoys working with complex systems and applications, with the ability to quickly learn new technologies and successfully implement them within a live operational environment. Possesses excellent analytical and problem-solving skills, with experience identifying root causes, improving processes and delivering effective long-term solutions. Can confidently manage multiple projects and priorities simultaneously, balancing stakeholder expectations while maintaining high standards of quality and accuracy. Takes a structured and disciplined approach to system development and change management, including requirements gathering, testing, peer reviews and controlled deployments. Has hands-on experience configuring and supporting key areas of the IntelliPen platform, such as workflows, calculations, reporting, payroll and finance, document production or IntelliSite. Brings strong technical expertise, including advanced SQL skills, with the ability to write and troubleshoot complex queries, analyse data and provide actionable insights. Are an excellent communicator and collaborator, capable of providing technical leadership, coaching colleagues, influencing stakeholders and delivering successful change within a pensions administration environment. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
17/09/2026
Full time
Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals, calculations and system integrations. Provide expert technical support to developers and operational teams, helping to resolve day-to-day incidents and complex system issues. Collaborate with internal change and project teams, alongside third-party partners, to deliver system improvements and enhance the overall member experience. Work closely with the QA Lead to define and execute appropriate testing strategies, ensuring high-quality and reliable system releases. Partner with the Senior Service & Support Administrator and Senior Systems Development Manager to plan development roadmaps, manage sprint activity and support a continuous delivery approach. Produce and analyse development reporting with the Admin Platform Team, demonstrating the impact and value of enhancements delivered across the platform. Ensure all development activity aligns with AAF standards and governance requirements, maintaining compliance and system integrity. Take ownership of solution design and implementation, while coaching colleagues and providing technical leadership to help build systems development capability across the wider business. This role would suit someone with: Has strong experience supporting and developing defined benefit pensions administration systems, with a track record of delivering technology improvements that enhance operational efficiency and member outcomes. Enjoys working with complex systems and applications, with the ability to quickly learn new technologies and successfully implement them within a live operational environment. Possesses excellent analytical and problem-solving skills, with experience identifying root causes, improving processes and delivering effective long-term solutions. Can confidently manage multiple projects and priorities simultaneously, balancing stakeholder expectations while maintaining high standards of quality and accuracy. Takes a structured and disciplined approach to system development and change management, including requirements gathering, testing, peer reviews and controlled deployments. Has hands-on experience configuring and supporting key areas of the IntelliPen platform, such as workflows, calculations, reporting, payroll and finance, document production or IntelliSite. Brings strong technical expertise, including advanced SQL skills, with the ability to write and troubleshoot complex queries, analyse data and provide actionable insights. Are an excellent communicator and collaborator, capable of providing technical leadership, coaching colleagues, influencing stakeholders and delivering successful change within a pensions administration environment. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals, calculations and system integrations. Provide expert technical support to developers and operational teams, helping to resolve day-to-day incidents and complex system issues. Collaborate with internal change and project teams, alongside third-party partners, to deliver system improvements and enhance the overall member experience. Work closely with the QA Lead to define and execute appropriate testing strategies, ensuring high-quality and reliable system releases. Partner with the Senior Service & Support Administrator and Senior Systems Development Manager to plan development roadmaps, manage sprint activity and support a continuous delivery approach. Produce and analyse development reporting with the Admin Platform Team, demonstrating the impact and value of enhancements delivered across the platform. Ensure all development activity aligns with AAF standards and governance requirements, maintaining compliance and system integrity. Take ownership of solution design and implementation, while coaching colleagues and providing technical leadership to help build systems development capability across the wider business. This role would suit someone with: Has strong experience supporting and developing defined benefit pensions administration systems, with a track record of delivering technology improvements that enhance operational efficiency and member outcomes. Enjoys working with complex systems and applications, with the ability to quickly learn new technologies and successfully implement them within a live operational environment. Possesses excellent analytical and problem-solving skills, with experience identifying root causes, improving processes and delivering effective long-term solutions. Can confidently manage multiple projects and priorities simultaneously, balancing stakeholder expectations while maintaining high standards of quality and accuracy. Takes a structured and disciplined approach to system development and change management, including requirements gathering, testing, peer reviews and controlled deployments. Has hands-on experience configuring and supporting key areas of the IntelliPen platform, such as workflows, calculations, reporting, payroll and finance, document production or IntelliSite. Brings strong technical expertise, including advanced SQL skills, with the ability to write and troubleshoot complex queries, analyse data and provide actionable insights. Are an excellent communicator and collaborator, capable of providing technical leadership, coaching colleagues, influencing stakeholders and delivering successful change within a pensions administration environment. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
17/09/2026
Full time
Senior Systems Developer Join Our Team as Senior Systems Developer Location: Chesterfield An exciting opportunity has become available for a Senior Systems Developer to join our Member Services team. Reporting to the Senior System Development Manager, you will play a key role in the configuration, support and ongoing development of the IntelliPen Pensions Administration platform. Working closely with Procentia and the Member Services Support Team, you will be responsible for maintaining and enhancing the IntelliPen system, ensuring it continues to meet the needs of the business and its customers. A key focus of the role will be identifying opportunities for continuous improvement, driving innovation, and implementing system developments that enhance performance, efficiency and user experience. What you'll do: Support the design, development and enhancement of IntelliPen functionality, including workflows, reporting, document generation, member portals, calculations and system integrations. Provide expert technical support to developers and operational teams, helping to resolve day-to-day incidents and complex system issues. Collaborate with internal change and project teams, alongside third-party partners, to deliver system improvements and enhance the overall member experience. Work closely with the QA Lead to define and execute appropriate testing strategies, ensuring high-quality and reliable system releases. Partner with the Senior Service & Support Administrator and Senior Systems Development Manager to plan development roadmaps, manage sprint activity and support a continuous delivery approach. Produce and analyse development reporting with the Admin Platform Team, demonstrating the impact and value of enhancements delivered across the platform. Ensure all development activity aligns with AAF standards and governance requirements, maintaining compliance and system integrity. Take ownership of solution design and implementation, while coaching colleagues and providing technical leadership to help build systems development capability across the wider business. This role would suit someone with: Has strong experience supporting and developing defined benefit pensions administration systems, with a track record of delivering technology improvements that enhance operational efficiency and member outcomes. Enjoys working with complex systems and applications, with the ability to quickly learn new technologies and successfully implement them within a live operational environment. Possesses excellent analytical and problem-solving skills, with experience identifying root causes, improving processes and delivering effective long-term solutions. Can confidently manage multiple projects and priorities simultaneously, balancing stakeholder expectations while maintaining high standards of quality and accuracy. Takes a structured and disciplined approach to system development and change management, including requirements gathering, testing, peer reviews and controlled deployments. Has hands-on experience configuring and supporting key areas of the IntelliPen platform, such as workflows, calculations, reporting, payroll and finance, document production or IntelliSite. Brings strong technical expertise, including advanced SQL skills, with the ability to write and troubleshoot complex queries, analyse data and provide actionable insights. Are an excellent communicator and collaborator, capable of providing technical leadership, coaching colleagues, influencing stakeholders and delivering successful change within a pensions administration environment. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Systems Administrator 4 Days On-Site / Hybird Cambridge The Opportunity As Systems Administrator, you will be responsible for the management, maintenance and support of a hybrid IT environment spanning on-premise and cloud-based services. You'll work closely with infrastructure colleagues, support technicians and key stakeholders to ensure systems remain secure, resilient and fit for purpose. You'll also act as a senior technical escalation point, mentor junior members of the team and contribute to the ongoing improvement of IT services and processes. Key Responsibilities Infrastructure & Systems Administration Support and maintain virtual and physical infrastructure environments. Administer and manage server, storage and network systems. Configure and manage backup solutions. Manage endpoint deployments and device administration. Maintain system security, performance and compliance standards. Oversee asset management, hardware auditing and software licensing compliance. Microsoft 365 & Cloud Services Support and administer Microsoft 365 services. Manage Microsoft Entra ID and Intune environments. Support Exchange Online, SharePoint Online and Microsoft Teams. Assist with endpoint management and security policy implementation. Second-Line Technical Support Act as an escalation point for complex technical incidents. Troubleshoot advanced workstation, hardware and software issues. Support specialist business applications and bespoke systems. Perform root-cause analysis and resolution of infrastructure-related issues. Diagnose networking, wireless and connectivity problems. Application & Patch Management Review, test and deploy software updates and patches. Ensure applications remain secure and operational. Maintain technical documentation and operational procedures. Projects & Continuous Improvement Participate in infrastructure improvement projects. Research emerging technologies and recommend best practices. Collaborate with external partners and wider technology teams.
14/09/2026
Full time
Systems Administrator 4 Days On-Site / Hybird Cambridge The Opportunity As Systems Administrator, you will be responsible for the management, maintenance and support of a hybrid IT environment spanning on-premise and cloud-based services. You'll work closely with infrastructure colleagues, support technicians and key stakeholders to ensure systems remain secure, resilient and fit for purpose. You'll also act as a senior technical escalation point, mentor junior members of the team and contribute to the ongoing improvement of IT services and processes. Key Responsibilities Infrastructure & Systems Administration Support and maintain virtual and physical infrastructure environments. Administer and manage server, storage and network systems. Configure and manage backup solutions. Manage endpoint deployments and device administration. Maintain system security, performance and compliance standards. Oversee asset management, hardware auditing and software licensing compliance. Microsoft 365 & Cloud Services Support and administer Microsoft 365 services. Manage Microsoft Entra ID and Intune environments. Support Exchange Online, SharePoint Online and Microsoft Teams. Assist with endpoint management and security policy implementation. Second-Line Technical Support Act as an escalation point for complex technical incidents. Troubleshoot advanced workstation, hardware and software issues. Support specialist business applications and bespoke systems. Perform root-cause analysis and resolution of infrastructure-related issues. Diagnose networking, wireless and connectivity problems. Application & Patch Management Review, test and deploy software updates and patches. Ensure applications remain secure and operational. Maintain technical documentation and operational procedures. Projects & Continuous Improvement Participate in infrastructure improvement projects. Research emerging technologies and recommend best practices. Collaborate with external partners and wider technology teams.
Systems Administrator Lincoln Hybrid Full-time A well-established name in UK technology is looking for a Systems Administrator to join its team in Lincoln. This is a hands-on infrastructure role inside a business that takes its systems, security and uptime seriously, with genuine scope to drive improvements rather than just keep the lights on. You'll be a first point of contact for technical issues across the organisation, working closely with senior engineers on everything from routine administration and ticket resolution through to infrastructure projects, migrations and upgrades. What you'll be doing Provide operational support across server and infrastructure environments, administering Windows Server and/or Linux systems Support cloud-based systems, including Microsoft 365, working alongside the Cloud Engineering team Support virtualisation platforms, storage, backup and recovery operations Investigate and resolve infrastructure incidents and service requests, keeping tickets accurate and within SLA Carry out scheduled patching, upgrades and approved changes, following change control and technical standards Monitor infrastructure performance, utilisation and capacity, respond to alerts and escalate recurring risks Maintain accurate technical documentation and contribute to the knowledge base Support infrastructure projects, migrations and upgrades under the direction of senior engineers Help build and maintain automation scripts to cut down repetitive manual work What we're looking for Hands-on experience administering Windows Server and/or Linux environments Some exposure to cloud platforms (Microsoft 365) and virtualisation technologies Comfortable working within ticket-based incident and change processes An interest in scripting and automation, even if not yet advanced A clear communicator, confident as a first point of contact for colleagues at all levels Why apply A genuine opportunity to build a career, with real exposure to transformation projects, mentorship from senior engineers, and a business that invests properly in its IT function. Apply via here, or get in touch with Symmetric Recruitment for a confidential conversation about the role.
14/09/2026
Full time
Systems Administrator Lincoln Hybrid Full-time A well-established name in UK technology is looking for a Systems Administrator to join its team in Lincoln. This is a hands-on infrastructure role inside a business that takes its systems, security and uptime seriously, with genuine scope to drive improvements rather than just keep the lights on. You'll be a first point of contact for technical issues across the organisation, working closely with senior engineers on everything from routine administration and ticket resolution through to infrastructure projects, migrations and upgrades. What you'll be doing Provide operational support across server and infrastructure environments, administering Windows Server and/or Linux systems Support cloud-based systems, including Microsoft 365, working alongside the Cloud Engineering team Support virtualisation platforms, storage, backup and recovery operations Investigate and resolve infrastructure incidents and service requests, keeping tickets accurate and within SLA Carry out scheduled patching, upgrades and approved changes, following change control and technical standards Monitor infrastructure performance, utilisation and capacity, respond to alerts and escalate recurring risks Maintain accurate technical documentation and contribute to the knowledge base Support infrastructure projects, migrations and upgrades under the direction of senior engineers Help build and maintain automation scripts to cut down repetitive manual work What we're looking for Hands-on experience administering Windows Server and/or Linux environments Some exposure to cloud platforms (Microsoft 365) and virtualisation technologies Comfortable working within ticket-based incident and change processes An interest in scripting and automation, even if not yet advanced A clear communicator, confident as a first point of contact for colleagues at all levels Why apply A genuine opportunity to build a career, with real exposure to transformation projects, mentorship from senior engineers, and a business that invests properly in its IT function. Apply via here, or get in touch with Symmetric Recruitment for a confidential conversation about the role.
We are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin to support teams across the business for both internal and hosted infrastructures including hardware, operating systems and server-based applications. As a Senior DevOps Systems Administrator, you ll lead automation efforts, work with cutting-edge tools, and be trusted to make key decisions that influence the direction of the business. The DevOps Engineer will help architect robust hybrid cloud solutions and streamline infrastructure with tools like Terraform, Ansible, and GitHub Actions. You ll be working in a collaborative environment that invests in your development with clear progression, technical certifications, and the opportunity to mentor others whilst growing your leadership skills. Key Responsibilities will include: Design, deploy and support infrastructure across AWS and private cloud Automate infrastructure with Terraform and Ansible Build and maintain CI/CD pipelines using GitHub Actions Implement observability tools (Grafana, Prometheus, CloudWatch) Work across teams to improve reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with Terraform, Ansible, and Kubernetes (e.g. EKS) Confident scripting in Bash, Python or Go AWS Certifications and knowledge of security tools such as Trivy would be beneficial. This is a fantastic and exciting opportunity for an experienced Systems Administrator, DevOps Engineer or Platform/Cloud Engineer to work as part of a people-first company that holds exceptional staff retention rates and career development opportunities. The role comes with a generous benefits package, including retail discounts, private healthcare, flexible working arrangements and many more. If you re ambitious, curious and can demonstrate loyalty as an employee, this is your chance to learn and grow your career in a company with pedigree, purpose and potential. Please not that this is a permanent position seeking candidates that can demonstrate longevity of service with their former employers.
14/09/2026
Full time
We are delighted to be working in partnership with an established market leader in managed communications technology and systems integration who develop their own products. For over 40 years, they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin to support teams across the business for both internal and hosted infrastructures including hardware, operating systems and server-based applications. As a Senior DevOps Systems Administrator, you ll lead automation efforts, work with cutting-edge tools, and be trusted to make key decisions that influence the direction of the business. The DevOps Engineer will help architect robust hybrid cloud solutions and streamline infrastructure with tools like Terraform, Ansible, and GitHub Actions. You ll be working in a collaborative environment that invests in your development with clear progression, technical certifications, and the opportunity to mentor others whilst growing your leadership skills. Key Responsibilities will include: Design, deploy and support infrastructure across AWS and private cloud Automate infrastructure with Terraform and Ansible Build and maintain CI/CD pipelines using GitHub Actions Implement observability tools (Grafana, Prometheus, CloudWatch) Work across teams to improve reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with Terraform, Ansible, and Kubernetes (e.g. EKS) Confident scripting in Bash, Python or Go AWS Certifications and knowledge of security tools such as Trivy would be beneficial. This is a fantastic and exciting opportunity for an experienced Systems Administrator, DevOps Engineer or Platform/Cloud Engineer to work as part of a people-first company that holds exceptional staff retention rates and career development opportunities. The role comes with a generous benefits package, including retail discounts, private healthcare, flexible working arrangements and many more. If you re ambitious, curious and can demonstrate loyalty as an employee, this is your chance to learn and grow your career in a company with pedigree, purpose and potential. Please not that this is a permanent position seeking candidates that can demonstrate longevity of service with their former employers.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
13/09/2026
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Senior Application Support Analyst, with Aderant and Finance Operations experience, to join our EMEA team. This is a key role in supporting the day-to-day function of the firm's EMEA finance systems and will provide essential assistance to finance operations and other system users, including senior stakeholders in the firm. This will include delivery of ongoing system and process improvement and testing and support for new users. Key Responsibilities User Support: support application users, and respond to queries and requests from fee earners, secretaries and finance operations staff. Troubleshooting and Root Cause Analysis: identify, analyse and resolve application problems, and minimise errors and downtime. Work with third party support providers, IT and finance operations to resolve logged issues. Application Support: lead the provision of advanced technical support for financial systems, their SQL environment(s) and related customisations and integrations, and oversee running of regular systems routines such as month/year end processing. Systems Configuration and Administration: configure system enhancements and customisations in line with user requirements and act as an administrator for Aderant Expert, iTimekeep and BillBlast to ensure the systems are available and meet business needs. Continuous Improvement: understand user requirements and requests, identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. Improve and develop procedures and processes for all stakeholders. Mentorship: coach junior team members and provide technical guidance to improve team capabilities. Skills and Experience Required We are seeking a confident, proactive, and solutions-oriented individual with experience working with financial systems and finance operations. You will need to be able to communicate effectively with a range of stakeholders at all levels across the business, including for challenging and awkward systems issues and stakeholder requests. You'll also need the following skills and experience: Ideally degree educated and/or 5+ years of experience in similar roles. Excellent customer/user service abilities, demonstrated by resolving complex user issues and working with challenging customers. Deep technical and/or application support experience and/or expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Solutions-orientated and proactive approach to work. Willingness to upskill on the job through internal and external training. Able to demonstrate a high level of discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
08/09/2026
Full time
Practice Group / Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Senior Application Support Analyst, with Aderant and Finance Operations experience, to join our EMEA team. This is a key role in supporting the day-to-day function of the firm's EMEA finance systems and will provide essential assistance to finance operations and other system users, including senior stakeholders in the firm. This will include delivery of ongoing system and process improvement and testing and support for new users. Key Responsibilities User Support: support application users, and respond to queries and requests from fee earners, secretaries and finance operations staff. Troubleshooting and Root Cause Analysis: identify, analyse and resolve application problems, and minimise errors and downtime. Work with third party support providers, IT and finance operations to resolve logged issues. Application Support: lead the provision of advanced technical support for financial systems, their SQL environment(s) and related customisations and integrations, and oversee running of regular systems routines such as month/year end processing. Systems Configuration and Administration: configure system enhancements and customisations in line with user requirements and act as an administrator for Aderant Expert, iTimekeep and BillBlast to ensure the systems are available and meet business needs. Continuous Improvement: understand user requirements and requests, identify opportunities for system enhancements and work with teams to analyse, develop, test and implement changes. Improve and develop procedures and processes for all stakeholders. Mentorship: coach junior team members and provide technical guidance to improve team capabilities. Skills and Experience Required We are seeking a confident, proactive, and solutions-oriented individual with experience working with financial systems and finance operations. You will need to be able to communicate effectively with a range of stakeholders at all levels across the business, including for challenging and awkward systems issues and stakeholder requests. You'll also need the following skills and experience: Ideally degree educated and/or 5+ years of experience in similar roles. Excellent customer/user service abilities, demonstrated by resolving complex user issues and working with challenging customers. Deep technical and/or application support experience and/or expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting) ideal. Solutions-orientated and proactive approach to work. Willingness to upskill on the job through internal and external training. Able to demonstrate a high level of discretion, sensitivity and confidentiality. Team player - flexible and willing to take on extra responsibilities to support departmental or firm objectives. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business. This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You'll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth. The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose. The Role Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services. Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure. Maintain a secure, resilient, and high-performing technology estate. Act as the key point of contact between internal users and technical teams. Manage sensitive and business-critical technical issues that require direct ownership. Drive improvements in user experience, operational efficiency, and service delivery. Support business continuity, cyber security, and compliance initiatives. About You Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role. Strong hands on Microsoft 365 and Modern Workplace expertise. Solid understanding of cloud technologies, networking, cyber security, and IT operations. Experience supporting business applications and end users within a fast-paced environment. Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives. Strong communication and stakeholder management skills. Knowledge or experience with software development would be advantageous. Microsoft certifications would be advantageous.
03/09/2026
Full time
An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business. This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You'll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth. The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose. The Role Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services. Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure. Maintain a secure, resilient, and high-performing technology estate. Act as the key point of contact between internal users and technical teams. Manage sensitive and business-critical technical issues that require direct ownership. Drive improvements in user experience, operational efficiency, and service delivery. Support business continuity, cyber security, and compliance initiatives. About You Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role. Strong hands on Microsoft 365 and Modern Workplace expertise. Solid understanding of cloud technologies, networking, cyber security, and IT operations. Experience supporting business applications and end users within a fast-paced environment. Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives. Strong communication and stakeholder management skills. Knowledge or experience with software development would be advantageous. Microsoft certifications would be advantageous.
Graduate ServiceNow Support Analyst Competitive Salary Derby (Hybrid) Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support Analyst, you will support the day-to-day operation of the ServiceNow platform, helping to resolve user queries, investigate incidents, and assist with system configuration and enhancement activities. Working closely with platform specialists, developers, business stakeholders, and third-party partners, you will develop your technical knowledge while contributing to the ongoing success of a business-critical platform. This role offers an excellent foundation for a long-term career within ServiceNow and could lead to opportunities as a ServiceNow Developer, Technical Consultant, Platform Administrator, or Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with maintaining system documentation, user guides, and knowledge articles. • Work with senior team members to identify recurring issues and potential improvements. • Learn ServiceNow administration and configuration best practices. • Participate in training and development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates who are passionate about technology and eager to build a career in digital platforms and IT services. You may have: • A degree in Computer Science, Information Technology, Business Information Systems, Software Engineering, Cyber Security, or a related discipline. • A genuine interest in technology, digital transformation, and enterprise systems. • Strong problem-solving and analytical skills. • Excellent communication and interpersonal skills. • The ability to learn quickly and work collaboratively within a team. • Strong attention to detail and organisational skills. Desirable Skills • Basic understanding of IT Service Management or ITIL principles. • Exposure to JavaScript, programming, or scripting through studies or personal projects. • Knowledge of databases, APIs, or system integrations. • Experience using service desk, ticketing, or workflow management tools. • Relevant university projects, internships, placements, or work experience within technology. What You'll Receive • Structured training and mentoring from experienced ServiceNow professionals. • Clear career progression opportunities. • Exposure to enterprise-scale technology platforms. • Support towards ServiceNow certifications. • Hybrid working environment. • Competitive salary and benefits package. Key Competencies • Customer Focus • Problem Solving • Communication Skills • Curiosity and Willingness to Learn • Teamwork and Collaboration • Attention to Detail • Adaptability
01/09/2026
Full time
Graduate ServiceNow Support Analyst Competitive Salary Derby (Hybrid) Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support Analyst, you will support the day-to-day operation of the ServiceNow platform, helping to resolve user queries, investigate incidents, and assist with system configuration and enhancement activities. Working closely with platform specialists, developers, business stakeholders, and third-party partners, you will develop your technical knowledge while contributing to the ongoing success of a business-critical platform. This role offers an excellent foundation for a long-term career within ServiceNow and could lead to opportunities as a ServiceNow Developer, Technical Consultant, Platform Administrator, or Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with maintaining system documentation, user guides, and knowledge articles. • Work with senior team members to identify recurring issues and potential improvements. • Learn ServiceNow administration and configuration best practices. • Participate in training and development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates who are passionate about technology and eager to build a career in digital platforms and IT services. You may have: • A degree in Computer Science, Information Technology, Business Information Systems, Software Engineering, Cyber Security, or a related discipline. • A genuine interest in technology, digital transformation, and enterprise systems. • Strong problem-solving and analytical skills. • Excellent communication and interpersonal skills. • The ability to learn quickly and work collaboratively within a team. • Strong attention to detail and organisational skills. Desirable Skills • Basic understanding of IT Service Management or ITIL principles. • Exposure to JavaScript, programming, or scripting through studies or personal projects. • Knowledge of databases, APIs, or system integrations. • Experience using service desk, ticketing, or workflow management tools. • Relevant university projects, internships, placements, or work experience within technology. What You'll Receive • Structured training and mentoring from experienced ServiceNow professionals. • Clear career progression opportunities. • Exposure to enterprise-scale technology platforms. • Support towards ServiceNow certifications. • Hybrid working environment. • Competitive salary and benefits package. Key Competencies • Customer Focus • Problem Solving • Communication Skills • Curiosity and Willingness to Learn • Teamwork and Collaboration • Attention to Detail • Adaptability
Senior Linux Systems Administrator Rate: Competitive (Inside IR35) Location: Reading area (100% on-site Driver essential) Duration: 6-month contract (High chance of extension) Work Pattern: 9-day fortnight (Alternate Fridays off) Clearance: Active UK DV Clearance required The Role Looking for a high-rate contract with a genuine work-life balance? We need a Senior Linux Systems Administrator to take ownership of a massive, 100% on-premise Big Data platform supporting UK Critical National Infrastructure. You'll join a solid team in Reading, keeping mission-critical systems patched, secure, and running smoothly. What you'll be doing day-to-day: System Health: Manage enterprise Linux (RHEL/Rocky Linux) and VMware vSphere environments. Automation: Use Ansible and Bash to automate server builds and routine tasks. Maintenance & Patching: Handle monthly OS/app updates, certificate renewals, and proactive disk/system checks. Troubleshooting: Dig into complex network, OS, and storage performance issues. What you need to bring: Clearance & Vetting: Active UK DV clearance. Technical Setup: Strong Red Hat or Rocky Linux skills, VMware familiarity, and hands-on Ansible/Bash scripting. Logistics: Personal transport (there's zero public transport access to the site). Hit apply with your updated CV to set up an initial chat or share your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/09/2026
Contractor
Senior Linux Systems Administrator Rate: Competitive (Inside IR35) Location: Reading area (100% on-site Driver essential) Duration: 6-month contract (High chance of extension) Work Pattern: 9-day fortnight (Alternate Fridays off) Clearance: Active UK DV Clearance required The Role Looking for a high-rate contract with a genuine work-life balance? We need a Senior Linux Systems Administrator to take ownership of a massive, 100% on-premise Big Data platform supporting UK Critical National Infrastructure. You'll join a solid team in Reading, keeping mission-critical systems patched, secure, and running smoothly. What you'll be doing day-to-day: System Health: Manage enterprise Linux (RHEL/Rocky Linux) and VMware vSphere environments. Automation: Use Ansible and Bash to automate server builds and routine tasks. Maintenance & Patching: Handle monthly OS/app updates, certificate renewals, and proactive disk/system checks. Troubleshooting: Dig into complex network, OS, and storage performance issues. What you need to bring: Clearance & Vetting: Active UK DV clearance. Technical Setup: Strong Red Hat or Rocky Linux skills, VMware familiarity, and hands-on Ansible/Bash scripting. Logistics: Personal transport (there's zero public transport access to the site). Hit apply with your updated CV to set up an initial chat or share your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior DevOps Systems Administrator Guildford -1 day a month on-site 60,000 - 65,000 + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for an experienced DevOps Systems Administrator looking to take ownership of complex cloud projects and have autonomy with a role while working remotely. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud solutions. You will lead automation efforts, streamline infrastructure using modern tooling, and grow your leadership skills by mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical maturity to manage hybrid networks and respond to incidents with resilience. You will have a proven command of Infrastructure as Code (IaC) using Terraform and Ansible, alongside experience managing containerised workloads with Kubernetes (EKS). Familiarity with virtualisation platforms like VMware or Proxmox is essential, as is the ability to build and maintain robust CI/CD pipelines. This is a fantastic opportunity to become a go-to expert within a forward-thinking organisation. You will have the platform to build and maintain CI/CD pipelines while having great opportunity to progress within the business. The Role: Design and deploy AWS/Private Cloud solutions. Build reliable pipelines via GitHub Actions and implement monitoring using Grafana, Prometheus, and CloudWatch. Manage IAM, firewalls, and VPNs while collaborating across teams to improve system reliability. Mentor team members, maintain high-quality documentation, and participate in the on-call rota to ensure resilience. The Person: Extensive experience with DevOps, specifically including AWS, VMware/Proxmox, and Kubernetes (EKS). Highly proficient in Bash, Python, or Go for automation and system management. Strong Linux and networking knowledge with a focus on cloud security; AWS certifications or Trivy knowledge is a plus. Knowledge of Terraform and Ansible to drive scalability. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
01/09/2026
Full time
Senior DevOps Systems Administrator Guildford -1 day a month on-site 60,000 - 65,000 + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for an experienced DevOps Systems Administrator looking to take ownership of complex cloud projects and have autonomy with a role while working remotely. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud solutions. You will lead automation efforts, streamline infrastructure using modern tooling, and grow your leadership skills by mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical maturity to manage hybrid networks and respond to incidents with resilience. You will have a proven command of Infrastructure as Code (IaC) using Terraform and Ansible, alongside experience managing containerised workloads with Kubernetes (EKS). Familiarity with virtualisation platforms like VMware or Proxmox is essential, as is the ability to build and maintain robust CI/CD pipelines. This is a fantastic opportunity to become a go-to expert within a forward-thinking organisation. You will have the platform to build and maintain CI/CD pipelines while having great opportunity to progress within the business. The Role: Design and deploy AWS/Private Cloud solutions. Build reliable pipelines via GitHub Actions and implement monitoring using Grafana, Prometheus, and CloudWatch. Manage IAM, firewalls, and VPNs while collaborating across teams to improve system reliability. Mentor team members, maintain high-quality documentation, and participate in the on-call rota to ensure resilience. The Person: Extensive experience with DevOps, specifically including AWS, VMware/Proxmox, and Kubernetes (EKS). Highly proficient in Bash, Python, or Go for automation and system management. Strong Linux and networking knowledge with a focus on cloud security; AWS certifications or Trivy knowledge is a plus. Knowledge of Terraform and Ansible to drive scalability. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
An opportunity has arisen for a part-time Database Administrator to join our Operations Team at Valley House. You will be joining a multi service charity based in Coventry. In return, we offer a competitive salary of £13,000 per annum. 26 days annual leave plus bank holidays (pro rata'd) with an additional day's leave for every 2 years of service, up to a maximum of 29 days per year. A contributory pension scheme. What We Do Valley House provides supported accommodation for vulnerable individuals and families, as well as a range of community services. You will be responsible for the service user data management information system. To collect and analyse data to identify trends and provide the organisation with valuable information that can be used to improve services. Be the expert user of the service user data management system and support staff in expanding their knowledge of the system and assist them in using it to its full capability. To provide training for staff, ensuring they understand the data management system. Analyse and interpret information from the service user data management system to provide up to date information and reports, including quality monitoring. Provide quarterly reports to the Senior Management Team and the Board, ensuring compliance with the Data Protection Act. Support the ongoing development and review of our internal Outcome s framework. The successful candidate will have: Proven experience in important aspects of the job, such as statistical analysis and working with data sets, data analysis tools and relational databases Experience of collating and interpreting data to produce high quality reports Experience of working with Microsoft Office applications and data management systems/software packages Experience of handling a varied workload with conflicting demands and timescales Knowledge of Data Structures, numerical analysis and data interpretation A good knowledge of data protection procedures An understanding of Outcome frameworks An understanding and passion for the work of Valley House Excellent verbal and written communication skills High level of IT skills to ensure precision and accuracy The ability to pay attention to detail when working with data in order to make accurate conclusions and predictions An ability to work confidently on own initiative Advanced Excel skills This post requires a satisfactory DBS check. For applicants who have been residing overseas during the last 5 years you will be required to obtain a certificate of good conduct from the country where you have been living. The hours of work are 37.5 hours per week. The closing date is 4pm on Monday 28 September 2026 and interviews are to be held on Friday 2 October 2026 For more information about Valley House please visit our website (url removed)
01/09/2026
Full time
An opportunity has arisen for a part-time Database Administrator to join our Operations Team at Valley House. You will be joining a multi service charity based in Coventry. In return, we offer a competitive salary of £13,000 per annum. 26 days annual leave plus bank holidays (pro rata'd) with an additional day's leave for every 2 years of service, up to a maximum of 29 days per year. A contributory pension scheme. What We Do Valley House provides supported accommodation for vulnerable individuals and families, as well as a range of community services. You will be responsible for the service user data management information system. To collect and analyse data to identify trends and provide the organisation with valuable information that can be used to improve services. Be the expert user of the service user data management system and support staff in expanding their knowledge of the system and assist them in using it to its full capability. To provide training for staff, ensuring they understand the data management system. Analyse and interpret information from the service user data management system to provide up to date information and reports, including quality monitoring. Provide quarterly reports to the Senior Management Team and the Board, ensuring compliance with the Data Protection Act. Support the ongoing development and review of our internal Outcome s framework. The successful candidate will have: Proven experience in important aspects of the job, such as statistical analysis and working with data sets, data analysis tools and relational databases Experience of collating and interpreting data to produce high quality reports Experience of working with Microsoft Office applications and data management systems/software packages Experience of handling a varied workload with conflicting demands and timescales Knowledge of Data Structures, numerical analysis and data interpretation A good knowledge of data protection procedures An understanding of Outcome frameworks An understanding and passion for the work of Valley House Excellent verbal and written communication skills High level of IT skills to ensure precision and accuracy The ability to pay attention to detail when working with data in order to make accurate conclusions and predictions An ability to work confidently on own initiative Advanced Excel skills This post requires a satisfactory DBS check. For applicants who have been residing overseas during the last 5 years you will be required to obtain a certificate of good conduct from the country where you have been living. The hours of work are 37.5 hours per week. The closing date is 4pm on Monday 28 September 2026 and interviews are to be held on Friday 2 October 2026 For more information about Valley House please visit our website (url removed)
Senior Infrastructure Engineer - Azure - Banking Excellent opportunity opens for a Senior Infrastructure Engineer with strong Azure skills to join a growing Bank's London office and be responsible for the support, change/enhancement, maintenance of IT Services that enable the Bank's IT department to deliver strategic IT services. Key responsibilities and accountabilities Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Supporting IT Application and Change and Delivery Teams on a pipeline of IT Operations maintenance and enhancement activities Troubleshoot and resolve any issues related to Azure services Supporting IT Infrastructure Changes by providing technical expertise at CAB meetings and where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep up to date with the latest technology trends and make recommendations for improvement Maintain documentation and standards for IT infrastructure operations Provide technical expertise and support to other IT teams and business units Participate in disaster recovery planning and testing and implement security measures to protect against cyber threats and ensure compliance with regulatory requirements Communicate effectively with various stakeholders, including senior management, to present technical solutions and plans Working with Head of IT Operations, Chief Technology Officer and 3rd party specialists on the design of new IT platforms Promote and leverage the Bank's Technology platforms to improve Technology services that are delivered to users and customers Work with projects and changes to utilise existing platforms to deliver enhancements and new services that align with the Bank's strategy Support, development and enhancement of cloud services (IAAS, PAAS and SAAS) Any other tasks are at the discretion of the Head of IT Operations. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred) ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Azure Administrator Associate Certification, AZ-104 (Preferred) Essential Competencies/Skills Ability to work in a small team and specializing Analytical thinker as well as strong Planning, Problem Solving and organization skills Effective communicator Experience managing and delivering IT platforms Proactive can do' approach and lateral thinker Experience with Office 365 administration, including Microsoft teams. SQL Server management Experience of ITSM systems (Sunrise would be beneficial) Expert technical experience of a Server, VMWare, SAN General Network administration and troubleshooting (Firewalls, VLANs, subnetting, VPNs, DNS, DHCP, Wi-Fi, etc). 3 years+ experience specializing supporting and administering Microsoft Servers (2012 - 2019), Active Directory, Group Policy, Desktops (Windows 11) and Applications (M365). Experience with Office 365 administration, including Microsoft teams. Experience of vulnerability, endpoint management and security patching tools (Tenable, NinjaOne) Experience of software management automation tools (Nerdio, SCCM, Intune, Chocolatey) Experience of PAAS IT Monitoring Tools (AppDynamics, Dynatrace, Datadog) Ability to create and maintain technical documentation Experience supporting Microsoft AVD Key success factors Excellent availability and support of IT Services exceeding agreed SLAs Appropriate uplift in maturity of Technology platforms to support the delivery of the Bank's IT strategy Strategic and proactive enhancement of the Bank's Technology platforms and services Delivery of platforms that enable efficient services and value being delivered to users and customers Proactive approach with both internal and external stakeholders Interested? Please Apply! Infrastructure Engineer IT Engineer Senior Infrastructure Engineer Azure Engineer CAB Windows 11 Microsoft Change Active Directory Azure AD SLA Bank Banking Financial Services ITIL Network VMWare VmWare 3rd Line 3LOD 2LOD IT Services IT Operation Microsoft Azure Azure Functions ITIL Infrastructure VMware Infrastructure Azure Infrastructure as a Service (IaaS) Azure DevOps Services Infrastructure Solutions Service-Level Agreements (SLA) Cloud
20/07/2026
Full time
Senior Infrastructure Engineer - Azure - Banking Excellent opportunity opens for a Senior Infrastructure Engineer with strong Azure skills to join a growing Bank's London office and be responsible for the support, change/enhancement, maintenance of IT Services that enable the Bank's IT department to deliver strategic IT services. Key responsibilities and accountabilities Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Supporting IT Application and Change and Delivery Teams on a pipeline of IT Operations maintenance and enhancement activities Troubleshoot and resolve any issues related to Azure services Supporting IT Infrastructure Changes by providing technical expertise at CAB meetings and where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep up to date with the latest technology trends and make recommendations for improvement Maintain documentation and standards for IT infrastructure operations Provide technical expertise and support to other IT teams and business units Participate in disaster recovery planning and testing and implement security measures to protect against cyber threats and ensure compliance with regulatory requirements Communicate effectively with various stakeholders, including senior management, to present technical solutions and plans Working with Head of IT Operations, Chief Technology Officer and 3rd party specialists on the design of new IT platforms Promote and leverage the Bank's Technology platforms to improve Technology services that are delivered to users and customers Work with projects and changes to utilise existing platforms to deliver enhancements and new services that align with the Bank's strategy Support, development and enhancement of cloud services (IAAS, PAAS and SAAS) Any other tasks are at the discretion of the Head of IT Operations. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred) ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Azure Administrator Associate Certification, AZ-104 (Preferred) Essential Competencies/Skills Ability to work in a small team and specializing Analytical thinker as well as strong Planning, Problem Solving and organization skills Effective communicator Experience managing and delivering IT platforms Proactive can do' approach and lateral thinker Experience with Office 365 administration, including Microsoft teams. SQL Server management Experience of ITSM systems (Sunrise would be beneficial) Expert technical experience of a Server, VMWare, SAN General Network administration and troubleshooting (Firewalls, VLANs, subnetting, VPNs, DNS, DHCP, Wi-Fi, etc). 3 years+ experience specializing supporting and administering Microsoft Servers (2012 - 2019), Active Directory, Group Policy, Desktops (Windows 11) and Applications (M365). Experience with Office 365 administration, including Microsoft teams. Experience of vulnerability, endpoint management and security patching tools (Tenable, NinjaOne) Experience of software management automation tools (Nerdio, SCCM, Intune, Chocolatey) Experience of PAAS IT Monitoring Tools (AppDynamics, Dynatrace, Datadog) Ability to create and maintain technical documentation Experience supporting Microsoft AVD Key success factors Excellent availability and support of IT Services exceeding agreed SLAs Appropriate uplift in maturity of Technology platforms to support the delivery of the Bank's IT strategy Strategic and proactive enhancement of the Bank's Technology platforms and services Delivery of platforms that enable efficient services and value being delivered to users and customers Proactive approach with both internal and external stakeholders Interested? Please Apply! Infrastructure Engineer IT Engineer Senior Infrastructure Engineer Azure Engineer CAB Windows 11 Microsoft Change Active Directory Azure AD SLA Bank Banking Financial Services ITIL Network VMWare VmWare 3rd Line 3LOD 2LOD IT Services IT Operation Microsoft Azure Azure Functions ITIL Infrastructure VMware Infrastructure Azure Infrastructure as a Service (IaaS) Azure DevOps Services Infrastructure Solutions Service-Level Agreements (SLA) Cloud
Office Support Administrator Location: Belfast (Fully Office-Based) Hours: 30 hours per week, Monday to Friday (Flexible hours offered) Salary: £17.62 per hour Contract: Permanent VANRATH are delighted to be partnering with a respected organisation in the voluntary sector to recruit an Office Support Administrator for their Belfast office. This is an excellent opportunity for an experienced administrator who enjoys a varied role combining office coordination, executive support and facilities administration within a collaborative, purpose-driven environment. Working closely with senior leadership, the successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing confidential administrative support across the wider team. What You'll Receive Competitive hourly rate of £17.62 Generous annual leave entitlement Enhanced company sick pay Employer pension contribution Health cash plan Additional employee wellbeing and discount benefits Ongoing learning and professional development opportunities Supportive and collaborative working culture The Role The Office Support Administrator will oversee the daily administration of the regional office, ensuring efficient operations while supporting senior management with executive and organisational responsibilities. Key duties will include: Managing the day-to-day operation of a busy office environment Providing diary management, meeting coordination and administrative support to senior leadership Organising travel, accommodation and meeting logistics Preparing agendas, taking accurate meeting minutes and monitoring follow-up actions Acting as the first point of contact for visitors, telephone enquiries and incoming correspondence Coordinating office supplies, equipment and facilities to ensure the workplace operates efficiently Liaising with external contractors, suppliers and service providers Monitoring office expenditure and processing authorised purchases Supporting onboarding activities for new employees, including office inductions and workspace preparation Assisting with internal communications, staff events and organisational initiatives Maintaining accurate electronic and manual filing systems Supporting health and safety compliance, including record keeping, inspections and workplace checks Assisting with facilities administration, maintenance coordination and general office compliance Providing wider administrative support across departments as required The Ideal Candidate Applicants should be able to demonstrate: At least three years' experience within office administration, office coordination or business support Previous experience supporting senior managers or executives Strong organisational skills with the ability to manage multiple priorities simultaneously Excellent communication and interpersonal skills High levels of discretion when handling confidential information Strong working knowledge of Microsoft Office, including Word, Excel and PowerPoint Experience maintaining accurate records and office documentation A proactive approach with excellent attention to detail The ability to work independently while contributing effectively within a wider team Desirable: Previous experience within the charity, public or not-for-profit sector Knowledge of workplace health and safety administration An interest in using digital or AI-powered tools to improve administrative processes
18/07/2026
Full time
Office Support Administrator Location: Belfast (Fully Office-Based) Hours: 30 hours per week, Monday to Friday (Flexible hours offered) Salary: £17.62 per hour Contract: Permanent VANRATH are delighted to be partnering with a respected organisation in the voluntary sector to recruit an Office Support Administrator for their Belfast office. This is an excellent opportunity for an experienced administrator who enjoys a varied role combining office coordination, executive support and facilities administration within a collaborative, purpose-driven environment. Working closely with senior leadership, the successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing confidential administrative support across the wider team. What You'll Receive Competitive hourly rate of £17.62 Generous annual leave entitlement Enhanced company sick pay Employer pension contribution Health cash plan Additional employee wellbeing and discount benefits Ongoing learning and professional development opportunities Supportive and collaborative working culture The Role The Office Support Administrator will oversee the daily administration of the regional office, ensuring efficient operations while supporting senior management with executive and organisational responsibilities. Key duties will include: Managing the day-to-day operation of a busy office environment Providing diary management, meeting coordination and administrative support to senior leadership Organising travel, accommodation and meeting logistics Preparing agendas, taking accurate meeting minutes and monitoring follow-up actions Acting as the first point of contact for visitors, telephone enquiries and incoming correspondence Coordinating office supplies, equipment and facilities to ensure the workplace operates efficiently Liaising with external contractors, suppliers and service providers Monitoring office expenditure and processing authorised purchases Supporting onboarding activities for new employees, including office inductions and workspace preparation Assisting with internal communications, staff events and organisational initiatives Maintaining accurate electronic and manual filing systems Supporting health and safety compliance, including record keeping, inspections and workplace checks Assisting with facilities administration, maintenance coordination and general office compliance Providing wider administrative support across departments as required The Ideal Candidate Applicants should be able to demonstrate: At least three years' experience within office administration, office coordination or business support Previous experience supporting senior managers or executives Strong organisational skills with the ability to manage multiple priorities simultaneously Excellent communication and interpersonal skills High levels of discretion when handling confidential information Strong working knowledge of Microsoft Office, including Word, Excel and PowerPoint Experience maintaining accurate records and office documentation A proactive approach with excellent attention to detail The ability to work independently while contributing effectively within a wider team Desirable: Previous experience within the charity, public or not-for-profit sector Knowledge of workplace health and safety administration An interest in using digital or AI-powered tools to improve administrative processes
