We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 17, 2024
Full time
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 17, 2024
Full time
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is Embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment. Based at the MBS Equipment Company European headquarters in Colnbrook, West London, with occasional travel to other sites, the role of Senior Network Engineer involves the provision of robust IT Network support, with a primary focus on infrastructure. ?Serving as the main contact for users across multiple bases, and the 2nd & 3rd line IT support team, the role specialises in the configuration and management of switches, firewalls (particularly Fortinet), and Ubiquity & Cambium networking equipment. Ideally suited to an experienced Network Engineer with expertise in cutting-edge networking solutions, this is an opportunity to become a key member of a small but growing IT support team. MBSE offers a competitive salary plus a range of benefits, including 25 days holiday, plus bank holidays, private health insurance, great pension scheme, life insurance and an annual discretionary bonus scheme. ? Key Responsibilities Lead the design and implementation of complex network architectures Develop strategies to optimize network performance and scalability Provide expertise in configuring and maintaining VLANs Oversee the management of Ubiquity and Cambium networking equipment Lead and support network projects & system integration Lead the configuration and maintenance of Fortigate firewalls Collaborate with the IT team and IT manager to implement advanced security protocols Oversee the integration and optimization of CCTV systems within the network Troubleshoot and resolve advanced issues related to CCTV systems Stay at the forefront of emerging networking technologies Implement innovative solutions to enhance network efficiency and security Provide mentorship to junior team members Collaborate with cross-functional teams to align network solutions with organisational goals. Establish and enforce best practices for network documentation Document complex network configurations and changes IT Helpdesk incident & Q management ownership supporting Network engineer with complex Network related incidents ? Technical skills required Extensive experience in configuring VLANs and managing complex network architectures Proficiency in working with advanced Ubiquity and Cambium networking equipment Advanced knowledge of Net 2 systems and their strategic integration into the network. Strong understanding and practical experience with the latest networking technologies and trends Advanced configuration and management of Fortigate firewalls Expertise in CCTV system integration within a sophisticated network environment Proven ability to troubleshoot and resolve complex networking issues Utilise strong analytical and problem-solving skills, especially in troubleshooting and resolving complex networking issues Excellent communication and interpersonal skills Demonstrate leadership in configuring and maintaining Fortigate firewalls Collaborate effectively with cross-functional teams to align network solutions with organizational and strategic goals Establish and enforce best practices for network documentation Document complex network configurations and changes ? Key Competencies Develop and execute comprehensive strategies to optimize network performance and scalability, aligning with long-term organizational goals Advanced Network Configuration and Management Apply extensive knowledge and seasoned practical experience in configuring VLANs and managing intricate network architectures. Demonstrate a high level of proficiency in working with advanced Ubiquity and Cambium networking equipment, showcasing a deep understanding of their strategic application Stay at the forefront of emerging networking technologies, proactively identifying and implementing innovative solutions that not only enhance efficiency and security but also position the network for future advancements Lead complex projects, serving as the driving force behind them Supporting the integration and optimization of CCTV systems within the network Provide mentorship to junior team members with a focus on leadership development, fostering a culture of continuous learning and growth within the team ? Personal attributes Possess deep knowledge of LAN and WAN technologies, using it to design and implement sophisticated network solutions Proactively tackle challenges with a hands-on approach, showcasing adaptability and self-motivation Exhibit advanced problem-solving skills and tenacity to overcome complex obstacles strategically Efficiently manage tasks with strategic organizational and time-management skills for optimal network performance Hold a full clean driving license for occasional travel and a valid passport for potential travel to European locations Demonstrate strong written and verbal communication skills, essential for clear technical communication ?Follow and create precise procedural documentation and reports, aligning documentation practices with strategic goals ? About the Company MBS Equipment Co is a global leader in the provision of professional lighting rental and associated facilities, to the film, television and media production industry. ? Part of the The MBS Group, the world's largest studio management and production services company, with bases throughout Europe and North America, we are proud to support crews, with an unrivalled collection of equipment and solutions which embrace both the conventional and the very latest in advanced technology. MBS Equipment Co is an inclusive, people focussed organisation, which strives to create strong career opportunities, available to all sections of the community.
May 17, 2024
Full time
We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment. Based at the MBS Equipment Company European headquarters in Colnbrook, West London, with occasional travel to other sites, the role of Senior Network Engineer involves the provision of robust IT Network support, with a primary focus on infrastructure. ?Serving as the main contact for users across multiple bases, and the 2nd & 3rd line IT support team, the role specialises in the configuration and management of switches, firewalls (particularly Fortinet), and Ubiquity & Cambium networking equipment. Ideally suited to an experienced Network Engineer with expertise in cutting-edge networking solutions, this is an opportunity to become a key member of a small but growing IT support team. MBSE offers a competitive salary plus a range of benefits, including 25 days holiday, plus bank holidays, private health insurance, great pension scheme, life insurance and an annual discretionary bonus scheme. ? Key Responsibilities Lead the design and implementation of complex network architectures Develop strategies to optimize network performance and scalability Provide expertise in configuring and maintaining VLANs Oversee the management of Ubiquity and Cambium networking equipment Lead and support network projects & system integration Lead the configuration and maintenance of Fortigate firewalls Collaborate with the IT team and IT manager to implement advanced security protocols Oversee the integration and optimization of CCTV systems within the network Troubleshoot and resolve advanced issues related to CCTV systems Stay at the forefront of emerging networking technologies Implement innovative solutions to enhance network efficiency and security Provide mentorship to junior team members Collaborate with cross-functional teams to align network solutions with organisational goals. Establish and enforce best practices for network documentation Document complex network configurations and changes IT Helpdesk incident & Q management ownership supporting Network engineer with complex Network related incidents ? Technical skills required Extensive experience in configuring VLANs and managing complex network architectures Proficiency in working with advanced Ubiquity and Cambium networking equipment Advanced knowledge of Net 2 systems and their strategic integration into the network. Strong understanding and practical experience with the latest networking technologies and trends Advanced configuration and management of Fortigate firewalls Expertise in CCTV system integration within a sophisticated network environment Proven ability to troubleshoot and resolve complex networking issues Utilise strong analytical and problem-solving skills, especially in troubleshooting and resolving complex networking issues Excellent communication and interpersonal skills Demonstrate leadership in configuring and maintaining Fortigate firewalls Collaborate effectively with cross-functional teams to align network solutions with organizational and strategic goals Establish and enforce best practices for network documentation Document complex network configurations and changes ? Key Competencies Develop and execute comprehensive strategies to optimize network performance and scalability, aligning with long-term organizational goals Advanced Network Configuration and Management Apply extensive knowledge and seasoned practical experience in configuring VLANs and managing intricate network architectures. Demonstrate a high level of proficiency in working with advanced Ubiquity and Cambium networking equipment, showcasing a deep understanding of their strategic application Stay at the forefront of emerging networking technologies, proactively identifying and implementing innovative solutions that not only enhance efficiency and security but also position the network for future advancements Lead complex projects, serving as the driving force behind them Supporting the integration and optimization of CCTV systems within the network Provide mentorship to junior team members with a focus on leadership development, fostering a culture of continuous learning and growth within the team ? Personal attributes Possess deep knowledge of LAN and WAN technologies, using it to design and implement sophisticated network solutions Proactively tackle challenges with a hands-on approach, showcasing adaptability and self-motivation Exhibit advanced problem-solving skills and tenacity to overcome complex obstacles strategically Efficiently manage tasks with strategic organizational and time-management skills for optimal network performance Hold a full clean driving license for occasional travel and a valid passport for potential travel to European locations Demonstrate strong written and verbal communication skills, essential for clear technical communication ?Follow and create precise procedural documentation and reports, aligning documentation practices with strategic goals ? About the Company MBS Equipment Co is a global leader in the provision of professional lighting rental and associated facilities, to the film, television and media production industry. ? Part of the The MBS Group, the world's largest studio management and production services company, with bases throughout Europe and North America, we are proud to support crews, with an unrivalled collection of equipment and solutions which embrace both the conventional and the very latest in advanced technology. MBS Equipment Co is an inclusive, people focussed organisation, which strives to create strong career opportunities, available to all sections of the community.
2nd / 3rd Line IT Support Engineer required by our client - a fast-growing and highly-regarded business in the Technology industry. Due to natural growth, our client are now looking to hire an IT Support Engineer with good 2nd and some 3rd Line experience to join the existing team on a permanent basis. As an IT Support Engineer you will be required to work within a challenging and dynamic role, providing a mixture of both remote and on-site support for a large and varied client-base. The ideal candidate will have a minimum of 2/3 years' experience in the IT industry, either within an in-house or outsourced technical role, and will also have good experience with a variety of networking issues and faults. Due to the location of the office, candidates will be required to have access to their own vehicle and a full clean UK driving license. Key Responsibilities: - You will be working as part of an experienced and dedicated team, working through help desk tickets whilst also having the opportunity to go out on client sites, working on BAU daily support tasks and project work - You will need to thrive on multi-tasking, where you will be responsible for tasks such as installing servers, replacing workstations, resolving OS faults whilst also identifying network connectivity issues - Over time, you will be given the responsibility of your own projects where you will be expected to manage all technical aspects from start to completion Key Experience: - Server networking (DHCP, DNS, RRAS, TCP/IP) - Firewalling (Port numbers, routing, network fault diagnosis) - Remote working (RRAS, VPN, RDP) - User support (Unlock accounts, password creation, password changes) - Exchange / Office365 - Printer support (network printing, all common troubleshooting) - SharePoint - VMware & Hyper-V - Cisco knowledge would be highly advantageous This is a fantastic opportunity for an IT Support Engineer with good 2nd Line experience to join a knowledgeable and fast-growing team on a permanent basis, within a highly-successful business who are leaders within their field. CV's are being reviewed, so please apply now for immediate consideration.
May 17, 2024
Full time
2nd / 3rd Line IT Support Engineer required by our client - a fast-growing and highly-regarded business in the Technology industry. Due to natural growth, our client are now looking to hire an IT Support Engineer with good 2nd and some 3rd Line experience to join the existing team on a permanent basis. As an IT Support Engineer you will be required to work within a challenging and dynamic role, providing a mixture of both remote and on-site support for a large and varied client-base. The ideal candidate will have a minimum of 2/3 years' experience in the IT industry, either within an in-house or outsourced technical role, and will also have good experience with a variety of networking issues and faults. Due to the location of the office, candidates will be required to have access to their own vehicle and a full clean UK driving license. Key Responsibilities: - You will be working as part of an experienced and dedicated team, working through help desk tickets whilst also having the opportunity to go out on client sites, working on BAU daily support tasks and project work - You will need to thrive on multi-tasking, where you will be responsible for tasks such as installing servers, replacing workstations, resolving OS faults whilst also identifying network connectivity issues - Over time, you will be given the responsibility of your own projects where you will be expected to manage all technical aspects from start to completion Key Experience: - Server networking (DHCP, DNS, RRAS, TCP/IP) - Firewalling (Port numbers, routing, network fault diagnosis) - Remote working (RRAS, VPN, RDP) - User support (Unlock accounts, password creation, password changes) - Exchange / Office365 - Printer support (network printing, all common troubleshooting) - SharePoint - VMware & Hyper-V - Cisco knowledge would be highly advantageous This is a fantastic opportunity for an IT Support Engineer with good 2nd Line experience to join a knowledgeable and fast-growing team on a permanent basis, within a highly-successful business who are leaders within their field. CV's are being reviewed, so please apply now for immediate consideration.
own car is essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The person: Full clean driving license is essential Experience in School's is desirable to have the knowledge of Schools MIS systems is essential M365 Google Workspace for education Server 2016/2019 etc Group policy , AD, DNS Wireless and Network Management
May 17, 2024
Full time
own car is essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The person: Full clean driving license is essential Experience in School's is desirable to have the knowledge of Schools MIS systems is essential M365 Google Workspace for education Server 2016/2019 etc Group policy , AD, DNS Wireless and Network Management
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 17, 2024
Full time
Job Title: Technology Architect Location: UK/London, Remote Salary : 80-90K Contract Type: Full Time About The Company You will be joining a team of creators and champions of the best British TV, and hosts to the world's largest collection. Who are on a mission to bring the most engaging and relevant British TV experience to fans all around the world. Job Purpose This creative company is on the lookout for a dynamic Technology Architect to join their passionate team, focusing on creating and refining scalable video streaming products with a global scope. This pivotal role is embedded within a diverse and skilled team, where creativity, collaboration, and a commitment to quality are highly valued. As a Technology Architect, you'll play a crucial role in both contributing to and shaping the team's strategy and technological direction. Your responsibilities will include working closely with the Lead Solution Architect in a hands-on capacity, directly influencing and shaping their pioneering global video streaming services. You'll engage in various projects, from enhancing current streaming platforms to designing innovative solutions for global content delivery, ensuring that the organisation continue to offer top tier streaming experiences. A Technical Architect would: Have a solid understanding of cloud services like AWS or MSFT Azure and how they can be leveraged in different scenarios. Translate technical requirements into detailed architecture for robust and scalable systems. Work closely with development teams to understand their needs and assist in implementing CI/CD pipelines. Have experience with software development processes and be able to guide and support teams in adhering to best practices. Act as a bridge between the technical team and the Lead Solution Architect, ensuring that the technical details align with the overall solution architecture. Responsibilities Technical Leadership Collaborate closely with the Lead Architect and act as a key member in technology sessions, providing technical expertise and oversight on new and existing solutions. Oversee 3rd party application architectures and integration's while ensuring best practices and compliance with corporate policies and standards. Demonstrate the ability to work autonomously, taking direction and executing with precision. Provide technical oversight to product development, support, and quality assurance teams. Analyse existing systems and identify areas for improvement or optimization. Evaluate new technologies and trends to propose enhancements or updates to the current systems. Knowledge and experience with specific technologies and tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic projects with a proactive approach. Collaborate across all stakeholder teams to understand business needs and goals. Document and prioritise requirements alongside the product team, with consideration for both functional and non-functional aspects. Develop detailed use cases and user stories that outline specific interactions and workflows. Skills and Personal Attributes Strong analytical skills to assess and resolve issues quickly and effectively. Demonstrable experience in Software Engineering and Architecture. Ability to translate business and operational requirements into solution designs. Strong communication skills and the ability to work autonomously given direction. Proactivity and a strong desire to take initiative. Familiarity with Agile working practices. Willingness to learn and adapt to new technologies and changes. Effectively managing one's own time and prioritising tasks to meet deadlines. Understanding and respect for diverse cultures and practices. Qualifications and Experience AWS Certified Solutions Architect-Associate or Professional is highly desirable. Mid-level experience in software design patterns and cloud-based solutions. Must have experience with AWS; knowledge of Azure is a plus. Experience in developing direct-to-consumer technologies and cloud-scale microservices development. Experience with OTT (Over-The-Top) is a strong plus. Knowledge of scalable digital consumer product architectures, preferably in SVOD and/or media supply chain areas Familiarity with connected TV platforms (Roku, tvOS, Samsung, LG, etc.) and mobile applications (iOS, Android), with an emphasis on understanding their architectures and integrations rather than hands-on development. If you are looking for a new opportunity and interested in thus role then please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
2nd Line Service Desk EngineerSurrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer.As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAsDemonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 17, 2024
Full time
2nd Line Service Desk EngineerSurrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer.As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAsDemonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Hours: 40 Location: Fully Remote Shift Pattern: Full Time We seek an ambitious and passionate senior software engineer with the energy to help us deliver solutions within an expanding business. This is an exciting and challenging technical role for an individual with experience of implementing solutions which achieve the tenants of security, robustness, scalability, and future proof elements of application development. The successful candidate is granted autonomy to define, implement and continually improve the company s bespoke software services. The individual must have extensive technical experience of implementing resilient applications. Explore how you ll support our purpose Definition and delivery of functional application services ( APIs, ancillary applications) Collaborate with the software architect to define the application development framework pursuant with best practice and lead-edge technologies. Develop the most critical components of the system to best practice architecture. Construct suggestions about the best alternatives to the existing systems, considering engineering and the business aspects of solution proposals. In collaboration with the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. Must demonstrate strong verbal and written communication attributes. Strong attention to detail which is combined with advanced lucid communication skills. Passionate about software development activities that produce tangible gains for the organisation. Ability to grasp concepts quickly and an eagerness to acquire new skills. Ability to plan and predict trends (e.g., capacity management, risks, market trends) Attain and continually update knowledge of emerging industry trends. The 'stand-out' qualities to be part of Degree in Computer Science/ Business Administration or equivalent commercial experience. Extensive technical knowledge and expertise of implementing development and services within a cloud environment utilising backend technology (dotnet exposure preferable) with JavaScript, SQL. Knowledge of automated testing Knowledge of CI/CD including deployment mechanisms. Experience scaling web applications. Ability to transpose customer requirements into robust application services. Why join Here at eurochange, we re all about people and that includes you! We're a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way! Our Perks are out of this world! Hybrid working (we re open to discuss) Colleague Rate on Travel Money! Friends and Family Discount 28 days holiday (inclusive of Bank Holidays) High Street Discounts Free mortgage advice (provided by a 3rd party) 24/7 Virtual GP service for you and your family. Company pension contribution Cycle to Work Scheme Employee Health, Wellbeing and Financial support through the Retail Trust Employee Assistance Programme because you matter! Life Assurance Free Car Parking when on-site Private Medical Insurance (Single cover) Wagestream access your already earned wages when you need it Additional holiday entitlement after 1 year! And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone
May 17, 2024
Full time
Hours: 40 Location: Fully Remote Shift Pattern: Full Time We seek an ambitious and passionate senior software engineer with the energy to help us deliver solutions within an expanding business. This is an exciting and challenging technical role for an individual with experience of implementing solutions which achieve the tenants of security, robustness, scalability, and future proof elements of application development. The successful candidate is granted autonomy to define, implement and continually improve the company s bespoke software services. The individual must have extensive technical experience of implementing resilient applications. Explore how you ll support our purpose Definition and delivery of functional application services ( APIs, ancillary applications) Collaborate with the software architect to define the application development framework pursuant with best practice and lead-edge technologies. Develop the most critical components of the system to best practice architecture. Construct suggestions about the best alternatives to the existing systems, considering engineering and the business aspects of solution proposals. In collaboration with the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. Must demonstrate strong verbal and written communication attributes. Strong attention to detail which is combined with advanced lucid communication skills. Passionate about software development activities that produce tangible gains for the organisation. Ability to grasp concepts quickly and an eagerness to acquire new skills. Ability to plan and predict trends (e.g., capacity management, risks, market trends) Attain and continually update knowledge of emerging industry trends. The 'stand-out' qualities to be part of Degree in Computer Science/ Business Administration or equivalent commercial experience. Extensive technical knowledge and expertise of implementing development and services within a cloud environment utilising backend technology (dotnet exposure preferable) with JavaScript, SQL. Knowledge of automated testing Knowledge of CI/CD including deployment mechanisms. Experience scaling web applications. Ability to transpose customer requirements into robust application services. Why join Here at eurochange, we re all about people and that includes you! We're a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way! Our Perks are out of this world! Hybrid working (we re open to discuss) Colleague Rate on Travel Money! Friends and Family Discount 28 days holiday (inclusive of Bank Holidays) High Street Discounts Free mortgage advice (provided by a 3rd party) 24/7 Virtual GP service for you and your family. Company pension contribution Cycle to Work Scheme Employee Health, Wellbeing and Financial support through the Retail Trust Employee Assistance Programme because you matter! Life Assurance Free Car Parking when on-site Private Medical Insurance (Single cover) Wagestream access your already earned wages when you need it Additional holiday entitlement after 1 year! And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone
My Client based in Essex is currently looking for a Windows 11 Deployment Engineer to join and become productive until July 2024. There is a likely chance this will be extended for a further 3 months. You will be supporting the migration from Windows 10 to Windows 11 (approx 9,500 computers). - You will provide 2nd and 3rd line technical support for all Windows 11 issues through phone, email and onsite. - Provide on-site pre and post migration support (floorwalking / mop-up sessions). - Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout the Trust. You will need a full UK Driving License and Vehicle as this role will require site travel across Essex, London and Kent.
May 17, 2024
Contractor
My Client based in Essex is currently looking for a Windows 11 Deployment Engineer to join and become productive until July 2024. There is a likely chance this will be extended for a further 3 months. You will be supporting the migration from Windows 10 to Windows 11 (approx 9,500 computers). - You will provide 2nd and 3rd line technical support for all Windows 11 issues through phone, email and onsite. - Provide on-site pre and post migration support (floorwalking / mop-up sessions). - Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout the Trust. You will need a full UK Driving License and Vehicle as this role will require site travel across Essex, London and Kent.
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
May 17, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
May 17, 2024
Full time
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: Wintel Engineer Salary: Up to 55,000 per annum + benefits Location: Onsite in Bristol SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/ SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
May 17, 2024
Full time
Role: Wintel Engineer Salary: Up to 55,000 per annum + benefits Location: Onsite in Bristol SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/ SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
CBSbutler Holdings Limited trading as CBSbutler
Bolton, Lancashire
Role: Wintel Engineer Salary: Up to 55,000 per annum + benefits Location: Onsite in Bolton SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/ SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
May 17, 2024
Full time
Role: Wintel Engineer Salary: Up to 55,000 per annum + benefits Location: Onsite in Bolton SC and DV clearance will be required for this role. We are looking for a skilled Wintel Engineer to join our client on a new project. You will be providing development, maintenance and operational support of client infrastructure, systems and software. Skills required; +Support to a 3rd line level + Virtualisation + Active Directory + SCOM/ SCCM If you are interested in discussing this Wintel Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
May 17, 2024
Full time
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
Windows 11 Deployment Engineer 200 P/D, Inside IR35 Hybrid, Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows 10 to Windows 11 (approx 9,500 computers). Provide 2nd and 3rd line technical support for all W11 issues through phone, email and onsite. Provide on-site pre and post migration support (floorwalking / mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here!
May 17, 2024
Contractor
Windows 11 Deployment Engineer 200 P/D, Inside IR35 Hybrid, Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows 10 to Windows 11 (approx 9,500 computers). Provide 2nd and 3rd line technical support for all W11 issues through phone, email and onsite. Provide on-site pre and post migration support (floorwalking / mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here!