We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's. WhiteSpider believes its success is down to its team, and as such skillsets are paramount. Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount. Due to significant growth, we require additional team members across the business, including within the managed services team. Overview: WhiteSpider is an advanced technology services company providing professional services and software defined solutions to enterprises across the world. We continue to grow our Managed Services team and require a full-time 1st Line Network Support Engineer. The individuals we are looking for will be a highly motivated and skilled team player who has experience of a first line role, ideally within an MSP environment. The role will be interacting with WhiteSpider's Managed Services customers and requires the candidate to demonstrate outstanding customer relationship skills. Location: Leeds Office / LS11 9YJ Salary: £16,000 for first 12 months, which will then increase to £20,000 afterwards. Working week: Working as part of a team, the role will involve a rotating shift pattern, with 8am-4pm week one and 10-6pm week two. The role involves responding to customer incidents and service requests received via telephone, email or web portal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring platforms. You will ensure all customer and WhiteSpider documentation is kept up to date with changes. Duties: Act as a primary point of contact in the service desk, contributing and collaborating with other team members to help grow and enhance the team's skills and efficiency Maximize customer network performance by monitoring, troubleshooting problems and outages Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites Work to SLAs to ensure that we meet business expectations / Communicate early and clearly if these SLAs are expected to be missed Continue to review and improve the technology solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems What we are looking for: Beneficial Experience: Any Product Experience of the following technologies would be beneficial: Cisco Switching, Cisco ASR & ISR Routers Cisco ASA and FTD Firewalls Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela) VMware ESXi & vCentre Microsoft Hyper-V, Windows & Linux, Office 365 Backup Technologies Technical Experience: Ability to analyse complex data and develop innovative solutions Exposure to non-Cisco Infrastructure, i.e. HP, Juniper, F5, Citrix, CheckPoint, Fortinet, Palo Alto and VMWare NSX Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 10 min walk from Leeds train station Casual dress code Friendly atmosphere Coffee machine Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is a strong possibility of gaining full time employment. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
Employer description: WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's. WhiteSpider believes its success is down to its team, and as such skillsets are paramount. Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount. Due to significant growth, we require additional team members across the business, including within the managed services team. Overview: WhiteSpider is an advanced technology services company providing professional services and software defined solutions to enterprises across the world. We continue to grow our Managed Services team and require a full-time 1st Line Network Support Engineer. The individuals we are looking for will be a highly motivated and skilled team player who has experience of a first line role, ideally within an MSP environment. The role will be interacting with WhiteSpider's Managed Services customers and requires the candidate to demonstrate outstanding customer relationship skills. Location: Leeds Office / LS11 9YJ Salary: £16,000 for first 12 months, which will then increase to £20,000 afterwards. Working week: Working as part of a team, the role will involve a rotating shift pattern, with 8am-4pm week one and 10-6pm week two. The role involves responding to customer incidents and service requests received via telephone, email or web portal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring platforms. You will ensure all customer and WhiteSpider documentation is kept up to date with changes. Duties: Act as a primary point of contact in the service desk, contributing and collaborating with other team members to help grow and enhance the team's skills and efficiency Maximize customer network performance by monitoring, troubleshooting problems and outages Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites Work to SLAs to ensure that we meet business expectations / Communicate early and clearly if these SLAs are expected to be missed Continue to review and improve the technology solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems What we are looking for: Beneficial Experience: Any Product Experience of the following technologies would be beneficial: Cisco Switching, Cisco ASR & ISR Routers Cisco ASA and FTD Firewalls Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela) VMware ESXi & vCentre Microsoft Hyper-V, Windows & Linux, Office 365 Backup Technologies Technical Experience: Ability to analyse complex data and develop innovative solutions Exposure to non-Cisco Infrastructure, i.e. HP, Juniper, F5, Citrix, CheckPoint, Fortinet, Palo Alto and VMWare NSX Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 10 min walk from Leeds train station Casual dress code Friendly atmosphere Coffee machine Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is a strong possibility of gaining full time employment. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title: Helpdesk Team Leader Status: Permanent Hours: (35 hrs p.w., 8:00-16:00 / 09:00-17:00) Salary: maximum £35,000 + Commuting Expense up to Zone 6 Location: London 5 days office based An international IT/Telcom company is looking for a Helpdesk Team Leader. Responsibilities: A Team Leader, or Supervisor, leads and manages a small Helpdesk team Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairment and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directoty administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry is preferred. Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines is preferred. MS fundamental or more than certification holder or corresponding skills holder are preferred. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac). In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM). In-depth knowledge of internet, network protocols and devices. Basic knowledge of Microsoft 365 administration; practical experience with Active Directory is preferred. Practical experience with Microsoft 365 administration is preferred Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 16, 2024
Full time
Job Title: Helpdesk Team Leader Status: Permanent Hours: (35 hrs p.w., 8:00-16:00 / 09:00-17:00) Salary: maximum £35,000 + Commuting Expense up to Zone 6 Location: London 5 days office based An international IT/Telcom company is looking for a Helpdesk Team Leader. Responsibilities: A Team Leader, or Supervisor, leads and manages a small Helpdesk team Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairment and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directoty administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry is preferred. Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines is preferred. MS fundamental or more than certification holder or corresponding skills holder are preferred. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac). In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM). In-depth knowledge of internet, network protocols and devices. Basic knowledge of Microsoft 365 administration; practical experience with Active Directory is preferred. Practical experience with Microsoft 365 administration is preferred Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
May 16, 2024
Full time
We're currently recruiting a Helpdesk Leader/Supervisor for full time contract basis. As a Team Leader, or Supervisor, leads and manages a small Helpdesk team and report to Line manager. Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements as the team leader and engineer at Helpdesk. Job descriptions; Communicating goals and deadlines to team members. Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations. Performing customer service functions, including interacting with customers and answering questions. Serving as the 1st and 2nd level contact at Helpdesk and assist end-users as their escalation point of contact. Diagnosing and troubleshooting software and hardware issues remotely on computers, mobiles, and other IT infrastructure components. Arranging the repairs and replacement of damaged computers, mobiles, and other IT infrastructure components. Ensuring the security of client and server computers by installing and upgrading EPP/EDR/MDM/MAM/Other software. Active Directory administration / Azure AD administration based on the procedure/instruction. Public cloud based server administration based on the procedure/instruction. Queuing management with IT support ticket system. Supporting people whenever they encounter challenges with computers and network devices. Maintaining and updating technical documentation regularly. Proof of concept testing new hardware and software before full-scale installation. Temporary or long-term customer support at their office, if required. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Handle ad-hoc requests from line managers. Requirements: Team leader/Sub-leader in IT industry Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac), of Mobiles (IOS and Android, MDM/MAM) and of internet, network protocols and devices. Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles. Working knowledge of employer's operations. Leadership skills, outstanding communication skills, interpersonal skills and ability to resolve conflicts. Excellent customer service skills; attention to details. English proficiency business level. Associate degree or advanced apprenticeship in Computer Science or relevant disciplines MS fundamental or more than certification holder or corresponding skills holder Basic knowledge of Microsoft 365 administration; practical experience with Active Directory Practical experience with Microsoft 365 administration Conditions: Salary: £35,000 per annum Other benefits including Travel expense (within London zone 1-6) are available Location: London For more details, please contact us now! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation
Employer description: The BVR Group are a leading Central London Business-to-Business IT support company, established in 1990 and based around Old Street, EC2A. We offer a wide range of products & services, with computer support being at the forefront. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £16,000 per annum. Duties: Review tickets within Service Management systems using established priorities Receive helpdesk telephone calls on a daily basis to resolve issues for end users The initial investigation and resolution of incidents relating to business and desktop applications, and subsequent referral to either senior support analysts, to 2nd/ 3rd line support, the application management team or a 3rd party Learn to deliver end user introductory training on IT systems Undertakes daily operational checks as defined and trained by the wider team Setup mobile phones and laptops for end users and deploy and install software to PC's and Notebooks Perform password resets and help end users with profile and connectivity issues Perform basic proactive tasks for backups and learn how to restore backup What we are looking for: Desirable skills: Strong customer service and interpersonal skills Commitment and aptitude to complete the training and studying required Strong team ethos Able to deal effectively and efficiently with people at all levels Desirable qualities: Friendly communicator, patient and proactive Excellent problem solver Logically and methodically minded to be able to troubleshoot issues that are logged Ability to pick up new technologies and processes quickly Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Casual dress code Friendly atmosphere Flexible working hours 28 days annual leave, including bank holidays Mental health and wellbeing support Travel to and from QA training and or customer sites paid by company Future prospects: There is a full-time role available upon successful completion of the apprenticeship. There will be an increase in salary and potential to progress onto higher level of apprenticeship Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 16, 2024
Full time
Employer description: The BVR Group are a leading Central London Business-to-Business IT support company, established in 1990 and based around Old Street, EC2A. We offer a wide range of products & services, with computer support being at the forefront. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Salary: £16,000 per annum. Duties: Review tickets within Service Management systems using established priorities Receive helpdesk telephone calls on a daily basis to resolve issues for end users The initial investigation and resolution of incidents relating to business and desktop applications, and subsequent referral to either senior support analysts, to 2nd/ 3rd line support, the application management team or a 3rd party Learn to deliver end user introductory training on IT systems Undertakes daily operational checks as defined and trained by the wider team Setup mobile phones and laptops for end users and deploy and install software to PC's and Notebooks Perform password resets and help end users with profile and connectivity issues Perform basic proactive tasks for backups and learn how to restore backup What we are looking for: Desirable skills: Strong customer service and interpersonal skills Commitment and aptitude to complete the training and studying required Strong team ethos Able to deal effectively and efficiently with people at all levels Desirable qualities: Friendly communicator, patient and proactive Excellent problem solver Logically and methodically minded to be able to troubleshoot issues that are logged Ability to pick up new technologies and processes quickly Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Casual dress code Friendly atmosphere Flexible working hours 28 days annual leave, including bank holidays Mental health and wellbeing support Travel to and from QA training and or customer sites paid by company Future prospects: There is a full-time role available upon successful completion of the apprenticeship. There will be an increase in salary and potential to progress onto higher level of apprenticeship Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
ELECTRICAL ENGINEER PERMANENT THEALE/HOME The Electrical Specialist position is a key role within the Site Design Team, responsible for electrical design initiatives for our internal teams, construction partners and clientele. The Electrical Engineer will create comprehensive electrical solutions that comply with current legislation and regulations that ensure build and operational effectiveness. A proactive approach is required to develop cost effective and energy efficient designs when working with suppliers, clients and internal or external teams, to establish robust guidelines, documentation, processes, and procedures. The role will also include chairing meetings, running workshops, and engaging in all other activities that contribute to the continuous improvement of our services and make us the first choice in the Telecommunication industry. Key responsibilities of the Electrical Engineer include: Technical: Working within the multi-disciplined Design Team in the field of electrical engineering. Lead on the development of design standards and solutions that are in accordance with the appropriate regulations & legislation, and ensuring suppliers are aware and uphold these standards. Undertake site visits, investigate issues, audit electrical installations, test & inspection work completed by suppliers and build partners. Desktop reviews of site designs and test certification. Attend suppliers to develop relationships, product development and training. Be able to lead for incoming design queries related to electrical engineering, resolve with appropriate design guidance or to delegate to specialists within the design team. This includes queries in relation to deployment, sites out of service, operational and maintenance issues. Review, approve or reject electrical design concessions and provide responses to Electrical Design helpdesk queries. To Review, critic and provide feedback to suppliers on all matters related to electrical design, documentation, installation and test issues. Communication: Prepare material and present at Engineering workshops and other similar events to promote design standards and guidelines. Work within teams created for specific projects until completion. Engage with and support all stakeholders across the business and clientele base in matters related to electrical engineering. Health and Safety: Ensure all guidelines conform to current .GOV, HSE and BS / EN / IEC standards. Support and report on near misses/incident investigations for electrical and other cross party issues, create reports and trends. Drive a safety mindset through good design and working closely with our supply chain and clients to improve safety standards. The successful Electrical Engineer will have: 5 years experience in Electrical Design and Install of commercial & residential installations that are BS7671 compliant and certified. Experience of Test, Verification & Inspection to BS7671 on new and existing fixed installations. (EIC & EICR). Electrical Engineering qualification and time served Electrical Apprenticeship. i.e. City & Guilds, 2365 (level 2 min) Considered as Skilled person (electrically) who possess practical, theoretical, and electrical engineering skills, experience and knowledge (i.e., NICEIC level 2 or 3 etc.) 18th Edition certified (BS7671) City & Guilds 2381, 2382. General knowledge of mobile telecoms infrastructure. A firm understanding of electrical infrastructure, AC, DC, Earthing, LPS, SPD's, DC power supplies, DSO supplies. Good understanding of CDM legislation. Good communication skills. Intermediate Microsoft Office skills To apply for the Electrical Engineer please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
ELECTRICAL ENGINEER PERMANENT THEALE/HOME The Electrical Specialist position is a key role within the Site Design Team, responsible for electrical design initiatives for our internal teams, construction partners and clientele. The Electrical Engineer will create comprehensive electrical solutions that comply with current legislation and regulations that ensure build and operational effectiveness. A proactive approach is required to develop cost effective and energy efficient designs when working with suppliers, clients and internal or external teams, to establish robust guidelines, documentation, processes, and procedures. The role will also include chairing meetings, running workshops, and engaging in all other activities that contribute to the continuous improvement of our services and make us the first choice in the Telecommunication industry. Key responsibilities of the Electrical Engineer include: Technical: Working within the multi-disciplined Design Team in the field of electrical engineering. Lead on the development of design standards and solutions that are in accordance with the appropriate regulations & legislation, and ensuring suppliers are aware and uphold these standards. Undertake site visits, investigate issues, audit electrical installations, test & inspection work completed by suppliers and build partners. Desktop reviews of site designs and test certification. Attend suppliers to develop relationships, product development and training. Be able to lead for incoming design queries related to electrical engineering, resolve with appropriate design guidance or to delegate to specialists within the design team. This includes queries in relation to deployment, sites out of service, operational and maintenance issues. Review, approve or reject electrical design concessions and provide responses to Electrical Design helpdesk queries. To Review, critic and provide feedback to suppliers on all matters related to electrical design, documentation, installation and test issues. Communication: Prepare material and present at Engineering workshops and other similar events to promote design standards and guidelines. Work within teams created for specific projects until completion. Engage with and support all stakeholders across the business and clientele base in matters related to electrical engineering. Health and Safety: Ensure all guidelines conform to current .GOV, HSE and BS / EN / IEC standards. Support and report on near misses/incident investigations for electrical and other cross party issues, create reports and trends. Drive a safety mindset through good design and working closely with our supply chain and clients to improve safety standards. The successful Electrical Engineer will have: 5 years experience in Electrical Design and Install of commercial & residential installations that are BS7671 compliant and certified. Experience of Test, Verification & Inspection to BS7671 on new and existing fixed installations. (EIC & EICR). Electrical Engineering qualification and time served Electrical Apprenticeship. i.e. City & Guilds, 2365 (level 2 min) Considered as Skilled person (electrically) who possess practical, theoretical, and electrical engineering skills, experience and knowledge (i.e., NICEIC level 2 or 3 etc.) 18th Edition certified (BS7671) City & Guilds 2381, 2382. General knowledge of mobile telecoms infrastructure. A firm understanding of electrical infrastructure, AC, DC, Earthing, LPS, SPD's, DC power supplies, DSO supplies. Good understanding of CDM legislation. Good communication skills. Intermediate Microsoft Office skills To apply for the Electrical Engineer please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Starting salary £12,480 per annum increasing throughout the course up to £21,000 per annum. Are you enthusiastic with a genuine passion for solving IT issues, and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, read on for details of our exciting IT Apprentice opportunity! We are looking for an IT Apprentice to join our welcoming team of experts whilst gaining valuable on-the-job experience working on-site supporting one of our industry-leading clients. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. As part of FDS apprentice programme, you will be enrolled on a Level 3 Information Technology Apprenticeship programme with the option of moving to higher level qualifications. The FDS apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion. Entry requirements: GCSE or equivalent in Maths and English at grade 4/C or above No previous BTEC of equivalent qualifications Hours of work Monday to Friday between 08:00-18:.5 hrs per week. As an IT Apprentice you will: Respond to and update tickets via the Service Now ticketing system Be required on occasion to back-fill / assist on other local sites Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS Demonstrate enthusiasm for your role and willingness to learn Be computer literate Be a quick learner with the ability to work on your own as well as part of a team Desired skills and personal qualities: Ability to communicate effectively with a wide range of people and personalities Punctual, reliable and conscientious Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365 Helpful approach and the ability to display professionalism Benefits of enrolling on to the course: Clear and defined career path Mentoring and support from experienced engineers within the business Access to training platforms covering a wide range of free courses As an FDS Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Sounds good? Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed at our website.
May 16, 2024
Full time
Starting salary £12,480 per annum increasing throughout the course up to £21,000 per annum. Are you enthusiastic with a genuine passion for solving IT issues, and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, read on for details of our exciting IT Apprentice opportunity! We are looking for an IT Apprentice to join our welcoming team of experts whilst gaining valuable on-the-job experience working on-site supporting one of our industry-leading clients. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. As part of FDS apprentice programme, you will be enrolled on a Level 3 Information Technology Apprenticeship programme with the option of moving to higher level qualifications. The FDS apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion. Entry requirements: GCSE or equivalent in Maths and English at grade 4/C or above No previous BTEC of equivalent qualifications Hours of work Monday to Friday between 08:00-18:.5 hrs per week. As an IT Apprentice you will: Respond to and update tickets via the Service Now ticketing system Be required on occasion to back-fill / assist on other local sites Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS Demonstrate enthusiasm for your role and willingness to learn Be computer literate Be a quick learner with the ability to work on your own as well as part of a team Desired skills and personal qualities: Ability to communicate effectively with a wide range of people and personalities Punctual, reliable and conscientious Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365 Helpful approach and the ability to display professionalism Benefits of enrolling on to the course: Clear and defined career path Mentoring and support from experienced engineers within the business Access to training platforms covering a wide range of free courses As an FDS Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Sounds good? Apply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed at our website.
Why a Digital Construction Apprenticeship at Morgan Sindall? At Morgan Sindall Construction, we encourage diversity of people and thought, and we embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where everyone can bring their 'whole self' to work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative and rewarding environment. We are a Real Living Wage Employer and an Investors in People - Platinum company. Why? We believe talented people are key to our success. You'll work with our teams as an ambassador to promote and influence future generations to our thriving industry and have access to an extensive range of learning and development opportunities on what YOU want, after all it is your future with us. What will I be doing as a Digital Construction Apprentice? The Digital Construction Apprentice will help the implementation of the Morgan Sindall BIM processes, procedures and best practice across the regional business. You'll help support the bids and live projects with understanding the BIM requitements and help the BIM Implementation Manager set out a strategy for which best suits the client's needs and the supply chain capabilities. We'll help you to develop your competencies in; Use of 3D modelling software / tools to design and coordinate mechanical, electrical and public health services such as Revit, ACC, Oculo and Gamma AR. Production of 3D models for logistic planning. Understanding of model coordination and clash detection. Development of documentation to support the BIM delivery of projects in line with industry standards - ISO 19650. Use of cloud based digital collaboration tools to assist BIM and Information Management process, such as Common Data Environments and BIM Collaboration Tools. Receiving, validating, managing and storing information, both digital and hard copy throughout all stages of a project or asset. Delivering effective control of all digital and hard copy information recorded in the scope of a project. Distributing information accurately and securely to required internal and external recipients within a project team. And what will I need? Education in a relevant field such as BIM, Architectural Technology or Construction. Previous construction experience or basic knowledge of the construction process. The ability to build positive working relationships and deal effectively with people. A passion for BIM / technology and a willingness to learn! What we can give you! Your salary will start in line with the national living wage for 2024. A benefit of our Early Careers Development Programme is continuous recognition over the 2-4 years with salary progression of up to a maximum 5% every 6 months. You will also benefit from a Company Car or Car Allowance reflecting Morgan Sindall Benefit Grade. You will also be entitled to Private Health Care Cover with Life Assurance up to 4 times your basic salary. To add to our amazing package, upon completion of a recognised academic or professional qualification/membership, you may be entitled to a monetary award of up to £1000! This includes full membership to a technical institution or completion of your degree apprenticeship. You will also have access to our wider benefits like our Mental Wellbeing and Employee Support, People Portal for high street discounts, Holiday plus scheme, Long Service Awards, 26 days holiday plus bank holidays rising to 30 days after 8 years services, Sharesave Plan, Incentive Scheme, Pension Scheme, Enhanced Family Leave, Flexible Working and more. About us Morgan Sindall provides national construction services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners, and ourselves. Our Leadership team are focused on building a sustainable and profitable business based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business.
May 16, 2024
Full time
Why a Digital Construction Apprenticeship at Morgan Sindall? At Morgan Sindall Construction, we encourage diversity of people and thought, and we embrace peoples' differences. Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where everyone can bring their 'whole self' to work. It's this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative and rewarding environment. We are a Real Living Wage Employer and an Investors in People - Platinum company. Why? We believe talented people are key to our success. You'll work with our teams as an ambassador to promote and influence future generations to our thriving industry and have access to an extensive range of learning and development opportunities on what YOU want, after all it is your future with us. What will I be doing as a Digital Construction Apprentice? The Digital Construction Apprentice will help the implementation of the Morgan Sindall BIM processes, procedures and best practice across the regional business. You'll help support the bids and live projects with understanding the BIM requitements and help the BIM Implementation Manager set out a strategy for which best suits the client's needs and the supply chain capabilities. We'll help you to develop your competencies in; Use of 3D modelling software / tools to design and coordinate mechanical, electrical and public health services such as Revit, ACC, Oculo and Gamma AR. Production of 3D models for logistic planning. Understanding of model coordination and clash detection. Development of documentation to support the BIM delivery of projects in line with industry standards - ISO 19650. Use of cloud based digital collaboration tools to assist BIM and Information Management process, such as Common Data Environments and BIM Collaboration Tools. Receiving, validating, managing and storing information, both digital and hard copy throughout all stages of a project or asset. Delivering effective control of all digital and hard copy information recorded in the scope of a project. Distributing information accurately and securely to required internal and external recipients within a project team. And what will I need? Education in a relevant field such as BIM, Architectural Technology or Construction. Previous construction experience or basic knowledge of the construction process. The ability to build positive working relationships and deal effectively with people. A passion for BIM / technology and a willingness to learn! What we can give you! Your salary will start in line with the national living wage for 2024. A benefit of our Early Careers Development Programme is continuous recognition over the 2-4 years with salary progression of up to a maximum 5% every 6 months. You will also benefit from a Company Car or Car Allowance reflecting Morgan Sindall Benefit Grade. You will also be entitled to Private Health Care Cover with Life Assurance up to 4 times your basic salary. To add to our amazing package, upon completion of a recognised academic or professional qualification/membership, you may be entitled to a monetary award of up to £1000! This includes full membership to a technical institution or completion of your degree apprenticeship. You will also have access to our wider benefits like our Mental Wellbeing and Employee Support, People Portal for high street discounts, Holiday plus scheme, Long Service Awards, 26 days holiday plus bank holidays rising to 30 days after 8 years services, Sharesave Plan, Incentive Scheme, Pension Scheme, Enhanced Family Leave, Flexible Working and more. About us Morgan Sindall provides national construction services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners, and ourselves. Our Leadership team are focused on building a sustainable and profitable business based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business.
IN2-AV Recruitment is currently partnering with a specialist AV systems integrator to find a skilled and motivated Senior PAVA Field Engineer to cover the London and the Southern Counties regions. With over 30 years of experience providing market-leading AV solutions, our client has built long-term relationships with prestigious clients in the Judicial and Local Government sectors and this will be their 2nd hire to their newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise and technical support will be essential in ensuring optimal audio performance and meeting client needs. Key Responsibilities: Utilise your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality standards. Adhere to the company's ISO Processes & Procedures, completing accurate records in a timely manner. Requirements: Demonstrate exceptional customer service skills, engaging with customers courteously and professionally. Possess a minimum of 3 years' experience as a Senior PAVA Engineer, with proficiency in fault finding and commissioning. Hold at least a GCSE level qualification or equivalent, ideally with recognised professional certifications or completed apprenticeship schemes. Excellent communication skills, both written and oral, with the ability to explain technical issues effectively. Strong problem-solving abilities with a logical and analytical approach. Ability to work well under pressure and remain composed in challenging situations. Excellent organisational and time management skills. PC literate with proficiency in standard software applications. This is an outstanding opportunity for a talented and ambitious Senior AV/PAVA Engineer to join our client's team. Enjoy a competitive salary while working with cutting-edge AV technology in a dynamic environment. If you're ready to make an immediate impact, apply today, or for more information reach out to Russell Brown: (url removed)
May 16, 2024
Full time
IN2-AV Recruitment is currently partnering with a specialist AV systems integrator to find a skilled and motivated Senior PAVA Field Engineer to cover the London and the Southern Counties regions. With over 30 years of experience providing market-leading AV solutions, our client has built long-term relationships with prestigious clients in the Judicial and Local Government sectors and this will be their 2nd hire to their newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise and technical support will be essential in ensuring optimal audio performance and meeting client needs. Key Responsibilities: Utilise your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality standards. Adhere to the company's ISO Processes & Procedures, completing accurate records in a timely manner. Requirements: Demonstrate exceptional customer service skills, engaging with customers courteously and professionally. Possess a minimum of 3 years' experience as a Senior PAVA Engineer, with proficiency in fault finding and commissioning. Hold at least a GCSE level qualification or equivalent, ideally with recognised professional certifications or completed apprenticeship schemes. Excellent communication skills, both written and oral, with the ability to explain technical issues effectively. Strong problem-solving abilities with a logical and analytical approach. Ability to work well under pressure and remain composed in challenging situations. Excellent organisational and time management skills. PC literate with proficiency in standard software applications. This is an outstanding opportunity for a talented and ambitious Senior AV/PAVA Engineer to join our client's team. Enjoy a competitive salary while working with cutting-edge AV technology in a dynamic environment. If you're ready to make an immediate impact, apply today, or for more information reach out to Russell Brown: (url removed)
Data Science Trainer - Contract Vacancy IR35 Status : Outside Rate: £300-£400 p/d Working Location: Remote Contract Length: Ongoing My client has a requirement for Data Science Trainer on an ongoing contract. The client is one of the UK's largest digital education and skills providers that specializes in providing education and training within consulting, apprenticeships, higher education, and learning. We're looking at building a small pool of Data Science Trainers who can deliver existing programs on their Data Science Development Programme. Below is an overview of one of the programs that you could deliver: This programme aims to develop the fundamental knowledge and skills needed by someone starting to work in Data Science. This is a 13-week programme covering: Week 1 - Introduction to Data Science (2 days) Week 2 - Python Project (Self Study) Week 3 - Exploratory Data Analysis (3 days) Week 4 - EDA Project (Self Study) Week 5 - Mathematics for Data Science (3 days) Week 6 - Probability & Statistics (3 days) Week 7 - Maths & Statistics Project (Self Study) Week 8 - Algorithms & Graph Theory (3 days) Week 9 - Machine Learning 1 (3 days) Week 10 - Machine Learning 2 (3 days) Week 11 - Data Science Project (Self Study) Week 12 - Project Review and Close (1 day) If the skill set is relevant, matches your experience and you're interested, please send over your CV. Thanks, Aidan In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
May 16, 2024
Full time
Data Science Trainer - Contract Vacancy IR35 Status : Outside Rate: £300-£400 p/d Working Location: Remote Contract Length: Ongoing My client has a requirement for Data Science Trainer on an ongoing contract. The client is one of the UK's largest digital education and skills providers that specializes in providing education and training within consulting, apprenticeships, higher education, and learning. We're looking at building a small pool of Data Science Trainers who can deliver existing programs on their Data Science Development Programme. Below is an overview of one of the programs that you could deliver: This programme aims to develop the fundamental knowledge and skills needed by someone starting to work in Data Science. This is a 13-week programme covering: Week 1 - Introduction to Data Science (2 days) Week 2 - Python Project (Self Study) Week 3 - Exploratory Data Analysis (3 days) Week 4 - EDA Project (Self Study) Week 5 - Mathematics for Data Science (3 days) Week 6 - Probability & Statistics (3 days) Week 7 - Maths & Statistics Project (Self Study) Week 8 - Algorithms & Graph Theory (3 days) Week 9 - Machine Learning 1 (3 days) Week 10 - Machine Learning 2 (3 days) Week 11 - Data Science Project (Self Study) Week 12 - Project Review and Close (1 day) If the skill set is relevant, matches your experience and you're interested, please send over your CV. Thanks, Aidan In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 16, 2024
Full time
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw) Salary 16,816 to 23,464 dependent on age (we pay higher than the national apprenticeship minimum wage) Home, a place where you belong Are you ready to embark on a rewarding career in IT? Home Group's Information Systems (IS) department offers a supportive environment where you can grow and develop your skills. As a 1st Line Support Apprentice, you'll be crucial in helping us advance our digital and technological capabilities. This role isn't just about getting a job; it's about building a foundation for a successful career, complete with a competitive salary and a professional qualification (that we pay for). Don?t be put off by the word apprentice as you can be any age to apply. Typical day as a 1st Line Support Apprentice Talk to our colleagues and help solve their IT problems. Always try to give the best help you can to everyone. Identify the problems that come up and what you do to fix them. Pass on the tough problems to our expert team members. Help set up new accounts and manage users? access when needed. Keep our help guides up to date and accurate. Earn while you learn, get time away from your job to study, and gain an industry recognised qualification up to Level 3 (A level equivalent). You?ll be well on your way to progressing towards roles such as IS 1st Line Service Desk Administrator or IS 1st Line Support Partner. Over 80% of our apprentices continue their careers with us, who knows where you could end up! About You You have GCSEs grades A-C in English and Maths. An eagerness to learn, especially technical stuff and all things IT. Like helping others with a positive approach. Good at working with others and sharing ideas. Able to figure out problems and think of ways to solve them. Ready to use this apprenticeship to start a great career in IT. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Our award-winning apprenticeship programme has been designed to support our customers and colleagues on the career ladder! (How awesome is that!) You can be any age to apply to be an Apprentice! Your wage will be higher than the national apprenticeship minimum wage You?ll be employed for a 15-month period to get stacks of experience and launch your career doing a Level 3 qualification It?s important you?re at work when our team are around to support you so, although hours of work are usually 9am-5pm, flexibility is important. You will have built in time (20% of your working week) for study and support for working towards your qualification A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website. A funded NUS Student Discount Card Find out more Click APPLY NOW to see our IS 1st Line Support Apprentice, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)?
May 16, 2024
Full time
IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw) Salary 16,816 to 23,464 dependent on age (we pay higher than the national apprenticeship minimum wage) Home, a place where you belong Are you ready to embark on a rewarding career in IT? Home Group's Information Systems (IS) department offers a supportive environment where you can grow and develop your skills. As a 1st Line Support Apprentice, you'll be crucial in helping us advance our digital and technological capabilities. This role isn't just about getting a job; it's about building a foundation for a successful career, complete with a competitive salary and a professional qualification (that we pay for). Don?t be put off by the word apprentice as you can be any age to apply. Typical day as a 1st Line Support Apprentice Talk to our colleagues and help solve their IT problems. Always try to give the best help you can to everyone. Identify the problems that come up and what you do to fix them. Pass on the tough problems to our expert team members. Help set up new accounts and manage users? access when needed. Keep our help guides up to date and accurate. Earn while you learn, get time away from your job to study, and gain an industry recognised qualification up to Level 3 (A level equivalent). You?ll be well on your way to progressing towards roles such as IS 1st Line Service Desk Administrator or IS 1st Line Support Partner. Over 80% of our apprentices continue their careers with us, who knows where you could end up! About You You have GCSEs grades A-C in English and Maths. An eagerness to learn, especially technical stuff and all things IT. Like helping others with a positive approach. Good at working with others and sharing ideas. Able to figure out problems and think of ways to solve them. Ready to use this apprenticeship to start a great career in IT. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details Our award-winning apprenticeship programme has been designed to support our customers and colleagues on the career ladder! (How awesome is that!) You can be any age to apply to be an Apprentice! Your wage will be higher than the national apprenticeship minimum wage You?ll be employed for a 15-month period to get stacks of experience and launch your career doing a Level 3 qualification It?s important you?re at work when our team are around to support you so, although hours of work are usually 9am-5pm, flexibility is important. You will have built in time (20% of your working week) for study and support for working towards your qualification A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days leave (includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website. A funded NUS Student Discount Card Find out more Click APPLY NOW to see our IS 1st Line Support Apprentice, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)?
Apprenticeship type: Level 4 Data Analyst Apprenticeship including Power BI Start Salary: £19,437 per annum (with salary increases every year at the discretion of line manager, subject to performance and successful completion of all segments of the training programme) Start date: September 2024 At Anglian Water, we are passionate about creating a sustainable future for our planet. By joining us you will be part of a team that is dedicated to making a difference for generations to come all whilst kickstarting a career for life. What's in it for you ? A nationally recognised qualification?- Level 4 Data Analyst including Power BI A full-time job at the end of your apprenticeship?(subject to performance and behavioural reviews) 25?days?annual leave - rising with length of service (plus the choice to buy & sell leave) Company Pension scheme?- Anglian Water double-matches your contributions up to 12%?employer contribution Personal private health care Fully?expensed?accommodation?close to the?training centre Flexible benefits to support your wellbeing and lifestyle, and an extensive range of retail discounts Your Journey: The role of a Data Analyst isn't just crunching numbers, its about transforming data into actionable insights that drive real world impact. Picture yourself at the forefront of innovation, developing cutting edge solutions to complex problems and driving efficiency through bespoke apps. As part of our digital development team you will be shaping the future of water management and driving innovation like never before. Throughout your apprenticeship you will have the opportunity to expand your knowledge and skills in a range of areas all while gaining invaluable hands on experience and insights on how we work with out partners. And with support from industry experts and structured training with our online training provider QA, you will be well equipped to take on any challenge that comes your way. What does it take to be part of our elite team of apprentices? 5 GCSEs including Maths & English at minimum Grade 4 (C) PLUS Level 3 Qualification (Apprenticeship/A Levels/BTEC in a STEM (Science, Technology, Engineering, Maths) subject; OR work experience in a relevant role (typically 2 year's experience) Passion for problem solving Knack for analysis Insatiable curiosity for learning Enthusiastic nature Closing Date: Sunday 2nd June 2024 Next Steps: ? Once we have reviewed your eligibility for the role you will be invited to an informal online interview the week commencing 10th June 2024. If you are successful, you will be invited to the final stage of the process which will be a face to face assessment centre on Wednesday 26th June 2024 in Wisbech. Inclusion at Anglian Water Inclusion is for everyone, and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
May 16, 2024
Full time
Apprenticeship type: Level 4 Data Analyst Apprenticeship including Power BI Start Salary: £19,437 per annum (with salary increases every year at the discretion of line manager, subject to performance and successful completion of all segments of the training programme) Start date: September 2024 At Anglian Water, we are passionate about creating a sustainable future for our planet. By joining us you will be part of a team that is dedicated to making a difference for generations to come all whilst kickstarting a career for life. What's in it for you ? A nationally recognised qualification?- Level 4 Data Analyst including Power BI A full-time job at the end of your apprenticeship?(subject to performance and behavioural reviews) 25?days?annual leave - rising with length of service (plus the choice to buy & sell leave) Company Pension scheme?- Anglian Water double-matches your contributions up to 12%?employer contribution Personal private health care Fully?expensed?accommodation?close to the?training centre Flexible benefits to support your wellbeing and lifestyle, and an extensive range of retail discounts Your Journey: The role of a Data Analyst isn't just crunching numbers, its about transforming data into actionable insights that drive real world impact. Picture yourself at the forefront of innovation, developing cutting edge solutions to complex problems and driving efficiency through bespoke apps. As part of our digital development team you will be shaping the future of water management and driving innovation like never before. Throughout your apprenticeship you will have the opportunity to expand your knowledge and skills in a range of areas all while gaining invaluable hands on experience and insights on how we work with out partners. And with support from industry experts and structured training with our online training provider QA, you will be well equipped to take on any challenge that comes your way. What does it take to be part of our elite team of apprentices? 5 GCSEs including Maths & English at minimum Grade 4 (C) PLUS Level 3 Qualification (Apprenticeship/A Levels/BTEC in a STEM (Science, Technology, Engineering, Maths) subject; OR work experience in a relevant role (typically 2 year's experience) Passion for problem solving Knack for analysis Insatiable curiosity for learning Enthusiastic nature Closing Date: Sunday 2nd June 2024 Next Steps: ? Once we have reviewed your eligibility for the role you will be invited to an informal online interview the week commencing 10th June 2024. If you are successful, you will be invited to the final stage of the process which will be a face to face assessment centre on Wednesday 26th June 2024 in Wisbech. Inclusion at Anglian Water Inclusion is for everyone, and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Carbon60 require 2 Mechanical Fitters to start on-site at Runcorn (work available until approximately September Must hold a valid CCNSG and trade papers. You will be required to carry out a Drug & Alcohol test on site In this Mechanical Fitter role you will: Carry out general installation and fitting duties such as dismantling and re-assembly of a range of mechanical equipment. Reading and interpreting engineering drawings and written/verbal instruction. Competently and accurately use measuring equipment to assess against drawings and ensure high tolerances are maintained To succeed in this Mechanical Fitter role, you will need: to be able to use the rotalign equipment A recognised mechanical engineering apprenticeship Experience in assembly of complex machinery The Ability to read and interpret drawings A numerate, methodical approach Strong team player and positive customer skill bluebook sites so NAECI rates lodge bonus travel Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 16, 2024
Contractor
Carbon60 require 2 Mechanical Fitters to start on-site at Runcorn (work available until approximately September Must hold a valid CCNSG and trade papers. You will be required to carry out a Drug & Alcohol test on site In this Mechanical Fitter role you will: Carry out general installation and fitting duties such as dismantling and re-assembly of a range of mechanical equipment. Reading and interpreting engineering drawings and written/verbal instruction. Competently and accurately use measuring equipment to assess against drawings and ensure high tolerances are maintained To succeed in this Mechanical Fitter role, you will need: to be able to use the rotalign equipment A recognised mechanical engineering apprenticeship Experience in assembly of complex machinery The Ability to read and interpret drawings A numerate, methodical approach Strong team player and positive customer skill bluebook sites so NAECI rates lodge bonus travel Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Employer description: Hertsmere Borough Council is responsible for providing services including benefits, car parking, community safety, elections, environmental health, housing needs, leisure and parks, licensing, planning, street cleaning and waste collections. We have a busy in-house IT department providing a comprehensive range of services to all of our departments. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Main responsibilities: Working within this role you will be required to provide technical and service support to IT clients, using the ITIL principles of service operation, including: Incident management Problem solving Assisting in maintaining the IT knowledge base Dealing with service requests from clients As well as: You will need to be able to provide excellent customer service and must be able to plan and prioritise to meet deadlines. You will also provide technical and service support to IDS clients, using the ITIL principles of Service Operation. To Administrate the IDS Service Desk following the procedures set up and maintained by the IDS Service Desk Team Leader. What we are looking for: Desirable skills: Able to effectively liaise with customers, colleagues, outside bodies and Councillors, in writing, by telephone and face to face. Strives to produce written work of a high quality with a good attention to detail. Able to use all Microsoft Office systems to a good standard. Able to quickly grasp the use of specialised computer packages. Personal qualities: Able to build effective, supportive working relationships. Demonstrates a flexible approach to work. Contributes positively within a team environment. Able to self-motivate and work with limited day to day supervision. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: £14,789 per annum. Working week: 36hrs a week. Benefits: Leisure card - Use of Hertsmere Leisure facilities within the borough 26 days Holiday plus Public Bank Holidays Charity days should you require Free parking on-site Supported learning through a recognised Apprenticeship with QA Future prospects: This is a fantastic opportunity to become qualified within your role, and once the apprenticeship has been successfully completed, you'll have the opportunity to gain continued growth and development. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. Apply now!
May 15, 2024
Full time
Employer description: Hertsmere Borough Council is responsible for providing services including benefits, car parking, community safety, elections, environmental health, housing needs, leisure and parks, licensing, planning, street cleaning and waste collections. We have a busy in-house IT department providing a comprehensive range of services to all of our departments. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Main responsibilities: Working within this role you will be required to provide technical and service support to IT clients, using the ITIL principles of service operation, including: Incident management Problem solving Assisting in maintaining the IT knowledge base Dealing with service requests from clients As well as: You will need to be able to provide excellent customer service and must be able to plan and prioritise to meet deadlines. You will also provide technical and service support to IDS clients, using the ITIL principles of Service Operation. To Administrate the IDS Service Desk following the procedures set up and maintained by the IDS Service Desk Team Leader. What we are looking for: Desirable skills: Able to effectively liaise with customers, colleagues, outside bodies and Councillors, in writing, by telephone and face to face. Strives to produce written work of a high quality with a good attention to detail. Able to use all Microsoft Office systems to a good standard. Able to quickly grasp the use of specialised computer packages. Personal qualities: Able to build effective, supportive working relationships. Demonstrates a flexible approach to work. Contributes positively within a team environment. Able to self-motivate and work with limited day to day supervision. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: £14,789 per annum. Working week: 36hrs a week. Benefits: Leisure card - Use of Hertsmere Leisure facilities within the borough 26 days Holiday plus Public Bank Holidays Charity days should you require Free parking on-site Supported learning through a recognised Apprenticeship with QA Future prospects: This is a fantastic opportunity to become qualified within your role, and once the apprenticeship has been successfully completed, you'll have the opportunity to gain continued growth and development. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. Apply now!
Employer description: AIS Technology provides IT Managed services to customers between 5 - 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration. Overview: We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector. Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment. The apprentice will be permitted to work remotely 3 days per week, with up to 2 days per week at our Wickford office. Key responsibilities: Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name / job title changes Preparation of new devices (e.g. laptops) for clients Occasional site visits including PC / monitor moves in client offices (expenses paid) Essential skills and attributes: Excellent and friendly telephone manner Some knowledge of either Microsoft windows or Apple MacOS Desire to learn and willing to study for a career in IT Preferred skills and attributes: Any knowledge of Microsoft 365 or general IT networks Any IT certification Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Work from home minimum of 3 days per week 25 days annual leave + UK Bank holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 15, 2024
Full time
Employer description: AIS Technology provides IT Managed services to customers between 5 - 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration. Overview: We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector. Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment. The apprentice will be permitted to work remotely 3 days per week, with up to 2 days per week at our Wickford office. Key responsibilities: Providing the initial point of contact for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft 365 such as client name / job title changes Preparation of new devices (e.g. laptops) for clients Occasional site visits including PC / monitor moves in client offices (expenses paid) Essential skills and attributes: Excellent and friendly telephone manner Some knowledge of either Microsoft windows or Apple MacOS Desire to learn and willing to study for a career in IT Preferred skills and attributes: Any knowledge of Microsoft 365 or general IT networks Any IT certification Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Work from home minimum of 3 days per week 25 days annual leave + UK Bank holidays Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: We're about fast, sustainable, entrepreneurial growth with specialisms across audit, tax, transactions and personal wealth to make it happen. Consistently rebellious, we're disrupting the mid-market like no other. From culture and tech to ways of working and specialisms. Towards every point of the UK compass. Effectively, we're creating the next gen firm. And we're looking for likeminded firms to join us on this adventure. Overview: Are you looking to take the first steps in your successful IT career? We have a fantastic opportunity for an IT Service Desk Apprentice to join the IT Team, who is keen to hit the ground running and is excited at the prospect of developing within a fast-paced environment. You'll be based at our London (Holborn) office, with a requirement to travel to our other Greater London sites on an ad-hoc basis. Your day-to-day role will involve working closely with experienced professionals to provide excellent customer service as you troubleshoot technical issues, resolve user enquiries, and contribute to the efficiency of IT service delivery. Salary: £17,000 - £19,000 per annum. Duties / What you'll be doing in your working day: Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolving service tickets. Take ownership of user problems, proactively seeking resolutions. Maintain comprehensive documentation by logging all calls and incidents. Collaborate with IT support team members to resolve complex issues. Liaise with third-party suppliers and vendors to resolve escalated issues. Handle alert tickets and escalate as necessary. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. What we are looking for: Skills and experience: A strong academic background. Highly personable and confident. Able to take responsibility for your success and the self-awareness to know when things go wrong. Eager to learn and adapt to new technologies. A drive to build a career with a firm that will give you the support and opportunity you need to succeed. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. What Cooper Parry offer: We have always believed in trusting our people to make the right decisions for themselves. From how you dress, to how often you take holiday. We put our people at the heart of our culture. If our people love working here then they do amazing work, that's why we offer things like: Empowered and entrusted to do what you do best. Open Holidays - unlimited paid annual leave to take what you need to feel well rested. We are currently undertaking a 100-80-100 trial, otherwise known as a "4 day work week trial" to reduce our working hours by 20%. An amazing wellbeing offering to support your physical, mental, spiritual, and financial health. Volunteering opportunities to work closer with local communities and charities. We know everyone performs their best when they feel welcomed and supported to bring their whole selves to work. As an equal opportunities' employer, we will work with you to ensure you have all you need to achieve your best. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 15, 2024
Full time
Employer description: We're about fast, sustainable, entrepreneurial growth with specialisms across audit, tax, transactions and personal wealth to make it happen. Consistently rebellious, we're disrupting the mid-market like no other. From culture and tech to ways of working and specialisms. Towards every point of the UK compass. Effectively, we're creating the next gen firm. And we're looking for likeminded firms to join us on this adventure. Overview: Are you looking to take the first steps in your successful IT career? We have a fantastic opportunity for an IT Service Desk Apprentice to join the IT Team, who is keen to hit the ground running and is excited at the prospect of developing within a fast-paced environment. You'll be based at our London (Holborn) office, with a requirement to travel to our other Greater London sites on an ad-hoc basis. Your day-to-day role will involve working closely with experienced professionals to provide excellent customer service as you troubleshoot technical issues, resolve user enquiries, and contribute to the efficiency of IT service delivery. Salary: £17,000 - £19,000 per annum. Duties / What you'll be doing in your working day: Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolving service tickets. Take ownership of user problems, proactively seeking resolutions. Maintain comprehensive documentation by logging all calls and incidents. Collaborate with IT support team members to resolve complex issues. Liaise with third-party suppliers and vendors to resolve escalated issues. Handle alert tickets and escalate as necessary. Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. What we are looking for: Skills and experience: A strong academic background. Highly personable and confident. Able to take responsibility for your success and the self-awareness to know when things go wrong. Eager to learn and adapt to new technologies. A drive to build a career with a firm that will give you the support and opportunity you need to succeed. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. What Cooper Parry offer: We have always believed in trusting our people to make the right decisions for themselves. From how you dress, to how often you take holiday. We put our people at the heart of our culture. If our people love working here then they do amazing work, that's why we offer things like: Empowered and entrusted to do what you do best. Open Holidays - unlimited paid annual leave to take what you need to feel well rested. We are currently undertaking a 100-80-100 trial, otherwise known as a "4 day work week trial" to reduce our working hours by 20%. An amazing wellbeing offering to support your physical, mental, spiritual, and financial health. Volunteering opportunities to work closer with local communities and charities. We know everyone performs their best when they feel welcomed and supported to bring their whole selves to work. As an equal opportunities' employer, we will work with you to ensure you have all you need to achieve your best. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!