Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Are you an experienced Data / Integration Analyst that can add value to an expanding function? Do you SQL Server and SSIS experience as well as exposure to Azure and Azure Data Factory? developments skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data / Integration Analyst to support a data function in the midst of digital transformation. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement on an outside of IR35 contract basis. The purpose of the role will be to provide departmental support around a project to migrate SQL-reporting into Azure. Day-to-day duties will include developing and implementing data flows; Create custom SQL exports; Delivering the acquisition, cleansing, and transformation of data; Identifying opportunities through the production of analysis, comparisons and benchmarks; Engaging with subject matter experts within the organisation to understand data quality and lineage; Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders; Providing regular data and information updates; Routinely undertaking data-quality checks to a high-level of data accuracy; Leveraging business intelligence tools; and associated documentation. Requirements A commercial track record in data, information or performance analysis and an understanding of the principles of data management. Data integration experience utilising SSIS Experience of working with SQL Server databases and tables. SQL scripting to interrogate data sets Experience working Azure data, and Azure Data Factory specifically. Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros. Identification of data errors through exception reporting and subsequent data cleansing. Experience working with data from multiple sources. A good understanding of database structures and translating business requirements into report definitions. Nice to Have A background working with Property data sets As an individual you will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be predominantly home based, with ad hoc days on site in the North West as required which will be expensed. On offer is a day rate engagement initially for three months, and outside of IR35. To take advantage of this opportunity please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 22, 2024
Contractor
Are you an experienced Data / Integration Analyst that can add value to an expanding function? Do you SQL Server and SSIS experience as well as exposure to Azure and Azure Data Factory? developments skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Data / Integration Analyst to support a data function in the midst of digital transformation. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement on an outside of IR35 contract basis. The purpose of the role will be to provide departmental support around a project to migrate SQL-reporting into Azure. Day-to-day duties will include developing and implementing data flows; Create custom SQL exports; Delivering the acquisition, cleansing, and transformation of data; Identifying opportunities through the production of analysis, comparisons and benchmarks; Engaging with subject matter experts within the organisation to understand data quality and lineage; Undertaking complex analysis of information to ensure consistent and accurate reporting to meet the needs of stakeholders; Providing regular data and information updates; Routinely undertaking data-quality checks to a high-level of data accuracy; Leveraging business intelligence tools; and associated documentation. Requirements A commercial track record in data, information or performance analysis and an understanding of the principles of data management. Data integration experience utilising SSIS Experience of working with SQL Server databases and tables. SQL scripting to interrogate data sets Experience working Azure data, and Azure Data Factory specifically. Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros. Identification of data errors through exception reporting and subsequent data cleansing. Experience working with data from multiple sources. A good understanding of database structures and translating business requirements into report definitions. Nice to Have A background working with Property data sets As an individual you will have excellent problem-solving skills and attention to detail, whilst also being a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role will be predominantly home based, with ad hoc days on site in the North West as required which will be expensed. On offer is a day rate engagement initially for three months, and outside of IR35. To take advantage of this opportunity please apply immediately as interview slots are available immediately for suitable applicants. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Senior Business Systems Analyst - Northamptonshire - Hybrid Senior Business Systems Analyst Our client, a leading services organisation, is seeking an experienced senior business systems analyst who can play a key role in an experienced software development team. You will be involved in the design and support of niche systems. The role covers a full project life cycle, including requirements gathering, system design (user interface work and back-end database work), testing and customer support. You wil take responsibility for life cycle tasks from inception to the fully-formed product using waterfall and agile methodologies You will require the following skills:- Degree Educated Demonstrable background in software development Worked within the software development sector. Strong analytical skills SQL knowledge Database design experience Hold a valid UK driving licence In return, our client offers an excellent package including. Hybrid Working Discretionary Bonus Stunning Pension 27 days holiday Healthcare If this could be your next career move, please forward your cv in the first instance for more information and job description. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
May 22, 2024
Full time
Senior Business Systems Analyst - Northamptonshire - Hybrid Senior Business Systems Analyst Our client, a leading services organisation, is seeking an experienced senior business systems analyst who can play a key role in an experienced software development team. You will be involved in the design and support of niche systems. The role covers a full project life cycle, including requirements gathering, system design (user interface work and back-end database work), testing and customer support. You wil take responsibility for life cycle tasks from inception to the fully-formed product using waterfall and agile methodologies You will require the following skills:- Degree Educated Demonstrable background in software development Worked within the software development sector. Strong analytical skills SQL knowledge Database design experience Hold a valid UK driving licence In return, our client offers an excellent package including. Hybrid Working Discretionary Bonus Stunning Pension 27 days holiday Healthcare If this could be your next career move, please forward your cv in the first instance for more information and job description. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
May 22, 2024
Full time
This is an exciting new role to work as a NetSuite Administrator for a global, Private Equity backed, technology business. Salary on offer is competitive, up to £60,000, and they offer hybrid working with flexible working hours Client Details My client's journey began as a tech start up over 50 years ago, now operating worldwide across 22 different countries. They have investment from a Private Equity firm which is allowing them to expand their product offering and pushing them to really focus on profitability. They are a business that cares and senior leadership are passionate about giving employees the autonomy to make their work their own. They are flexible, adaptable and passionate about technology for the sectors they support. Description As a NetSuite Administrator, you will support the European workforce as the SME for the system. It will be your role to help fix anything that goes wrong within the system and help to design more efficient processes and ways of working moving forward. You will take ownership for the dashboards and visualisations within NetSuite and ensure that the business have the right reports to provide Senior Leadership with the information required. You will be responsible for database consistency and will be expected to analyse all data that is going in and out of the system to again, ensure efficiencies. The NetSuite system has been customised a lot for the business and whilst they have an ongoing project to get back to a more standardised version, you will be responsible for the custom workflows whilst managing all of the hierarchy and data. Profile The successful candidate for the NetSuite Administrator position will have either worked in the same role or as a Systems Analyst previously. The preference is to find someone who has worked with NetSuite but they will also consider applications from strong candidates who have completed similar tasks using other ERP systems. Due to the requirements to work with the data, my client must find someone with an analytical mindset who likes to understand data structures. You will have ideally worked with PowerBI or SQL or a similar query language; at least 1-2 years' experience with this is sufficient. My client are looking for this person to be a cohesion between departments, helping them to utilise NetSuite more efficiently therefore, need someone who is comfortable communicating with a variety of different stakeholders. They would like this person to be a self-starter and someone who will ask if they need support but also happy to get stuck in and put their own stamp on the role. My client offer hybrid working from a well located office in Greater Manchester. They have mandated 3 days per week in the office but with completely flexible working hours. Anyone applying for this role must be comfortable with going into the office frequently; which is easy to get to by public transport or by car. Job Offer Competitive salary up to £60,000 25 days holiday + bank holidays Standard, matched pension contribution Annual bonus Others to be discussed
Data Analyst - Tech Industry (Entry-Level) Location: Manchester, UK - Flexible & Remote Working Options Available About Our Client: Our client is a pioneering tech company located in the bustling heart of Manchester, renowned for its innovative approach to leveraging data to drive technological solutions for modern challenges. As they continue to break new ground and expand into exciting markets, they are in search of an Entry-Level Data Analyst. This role is a golden opportunity for those passionate about data's power to transform the tech landscape, offering the chance to work with advanced datasets and contribute to meaningful insights and product developments. Role Overview: The Entry-Level Data Analyst will be a vital component of our client's team, tasked with analyzing diverse data sets to guide business and product decisions. Tailored for recent graduates or individuals with some initial experience in data analytics, this position is a gateway to building a career within the fast-paced tech industry. The successful candidate will enjoy a culture that promotes innovation, learning, and professional growth. Key Responsibilities: Gather, process, and scrutinize data from various sources to ensure its accuracy and utility. Perform in-depth data analysis to discover insights, identify trends, and recognize opportunities relevant to the tech sector. Craft and maintain detailed reports and dashboards, presenting data findings to both technical and non-technical team members effectively. Collaborate with product development and strategic planning teams, aligning data insights with overarching business objectives. Engage in pioneering projects, applying data analytics to navigate complex challenges and propel product innovation. Commit to continuous enhancement of data analytics skills, staying abreast of the latest industry tools and practices. Desired Qualifications: Bachelor's degree in Computer Science, Data Science, Statistics, or a related technical discipline. Solid foundation in data analysis, with a keen interest in specializing within the tech sector. Proficiency in Excel; proficiency in SQL, Python, R, or other data analysis tools strongly preferred. Awareness of the tech industry landscape, including its challenges and dynamics. Exceptional problem-solving capabilities and meticulous attention to detail. Strong communication skills, capable of simplifying complex data into digestible and actionable insights. What Our Client Offers: A competitive entry-level salary ranging from £37,000 to £42,000 per annum Extensive remote working options to support work-life balance. An engaging and inclusive work environment within Manchester's tech hub, offering abundant opportunities for networking, professional development, and career advancement. An attractive benefits package, including top-tier health insurance, a comprehensive pension scheme, and a generous holiday allowance. Exposure to leading-edge technology and a commitment to fostering your continuous learning and development in both data analytics and tech industry trends. Join a team that's at the forefront of technological innovation, leveraging your analytical skills to contribute to our client's mission of shaping the future of technology.
May 22, 2024
Full time
Data Analyst - Tech Industry (Entry-Level) Location: Manchester, UK - Flexible & Remote Working Options Available About Our Client: Our client is a pioneering tech company located in the bustling heart of Manchester, renowned for its innovative approach to leveraging data to drive technological solutions for modern challenges. As they continue to break new ground and expand into exciting markets, they are in search of an Entry-Level Data Analyst. This role is a golden opportunity for those passionate about data's power to transform the tech landscape, offering the chance to work with advanced datasets and contribute to meaningful insights and product developments. Role Overview: The Entry-Level Data Analyst will be a vital component of our client's team, tasked with analyzing diverse data sets to guide business and product decisions. Tailored for recent graduates or individuals with some initial experience in data analytics, this position is a gateway to building a career within the fast-paced tech industry. The successful candidate will enjoy a culture that promotes innovation, learning, and professional growth. Key Responsibilities: Gather, process, and scrutinize data from various sources to ensure its accuracy and utility. Perform in-depth data analysis to discover insights, identify trends, and recognize opportunities relevant to the tech sector. Craft and maintain detailed reports and dashboards, presenting data findings to both technical and non-technical team members effectively. Collaborate with product development and strategic planning teams, aligning data insights with overarching business objectives. Engage in pioneering projects, applying data analytics to navigate complex challenges and propel product innovation. Commit to continuous enhancement of data analytics skills, staying abreast of the latest industry tools and practices. Desired Qualifications: Bachelor's degree in Computer Science, Data Science, Statistics, or a related technical discipline. Solid foundation in data analysis, with a keen interest in specializing within the tech sector. Proficiency in Excel; proficiency in SQL, Python, R, or other data analysis tools strongly preferred. Awareness of the tech industry landscape, including its challenges and dynamics. Exceptional problem-solving capabilities and meticulous attention to detail. Strong communication skills, capable of simplifying complex data into digestible and actionable insights. What Our Client Offers: A competitive entry-level salary ranging from £37,000 to £42,000 per annum Extensive remote working options to support work-life balance. An engaging and inclusive work environment within Manchester's tech hub, offering abundant opportunities for networking, professional development, and career advancement. An attractive benefits package, including top-tier health insurance, a comprehensive pension scheme, and a generous holiday allowance. Exposure to leading-edge technology and a commitment to fostering your continuous learning and development in both data analytics and tech industry trends. Join a team that's at the forefront of technological innovation, leveraging your analytical skills to contribute to our client's mission of shaping the future of technology.
ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. JOB SUMMARY Provide support and a point of escalation to a team of service desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc training. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. Endeavour to provide all CDW customers with the best level of customer service and support . Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. KEY RESPONSIBILITIES Provide support and a point of escalation to a team of service desk analysts and assist the Team Leader in their day-to-day responsibilities Support with the delivery of adhoc training Contribute to the timely resolution of customer complaints and escalations suggesting corrective actions to be discussed and agreed upon with the Team Leader and/or Desk Manager Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets Through monitoring, management and contribution ensure the team achieve and exceed relevant SLAs, OLAs and KPI's Identify and escalate any potential breach of service level or risk to CDW, where possible mitigating breach and managing to resolution Provide relevant stakeholders within Services with ad hoc reports The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. QUALIFICATIONS, SKILLS AND EXPERIENCE Awareness of ITIL methodologies and best practice Knowledge of the working practices of the area responsible for Good working knowledge of Microsoft Word, Excel and Outlook Previous supervisory experience ESSENTIAL ATTRIBUTES Team focused - a genuine passion for leading individuals to deliver excellence through continuous development and improvement Previous Supervisory/Management experience A passion to deliver excellent service with service level management and experience Effective communication and interpersonal skills with internal and external stakeholders Creative and innovative problem-solving skills with an inquisitive nature Analytical with attention to detail Ability to work as a team to support and influence team members A desire to take ownership and accountability to see your work through to resolution Ability to work under pressure and to tight deadlines A patient, tolerant and supportive team member CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies. Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: o Protect all information assets from unauthorised access, disclosure, modification, destruction & interference o Treat the security of all information assets according to their designated information security classification o Ensure that they only access information assets that they are authorised to do so. o Adhere to the procedure for reporting any security weakness or event o Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data WHAT YOU CAN EXPECT FROM US : We are committed to an inclusive and diverse CDW. CDW is an equal opportunity employer. We do not discriminate based on race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.
May 21, 2024
Full time
ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. JOB SUMMARY Provide support and a point of escalation to a team of service desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc training. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. Endeavour to provide all CDW customers with the best level of customer service and support . Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. KEY RESPONSIBILITIES Provide support and a point of escalation to a team of service desk analysts and assist the Team Leader in their day-to-day responsibilities Support with the delivery of adhoc training Contribute to the timely resolution of customer complaints and escalations suggesting corrective actions to be discussed and agreed upon with the Team Leader and/or Desk Manager Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets Through monitoring, management and contribution ensure the team achieve and exceed relevant SLAs, OLAs and KPI's Identify and escalate any potential breach of service level or risk to CDW, where possible mitigating breach and managing to resolution Provide relevant stakeholders within Services with ad hoc reports The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. QUALIFICATIONS, SKILLS AND EXPERIENCE Awareness of ITIL methodologies and best practice Knowledge of the working practices of the area responsible for Good working knowledge of Microsoft Word, Excel and Outlook Previous supervisory experience ESSENTIAL ATTRIBUTES Team focused - a genuine passion for leading individuals to deliver excellence through continuous development and improvement Previous Supervisory/Management experience A passion to deliver excellent service with service level management and experience Effective communication and interpersonal skills with internal and external stakeholders Creative and innovative problem-solving skills with an inquisitive nature Analytical with attention to detail Ability to work as a team to support and influence team members A desire to take ownership and accountability to see your work through to resolution Ability to work under pressure and to tight deadlines A patient, tolerant and supportive team member CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role. Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies. Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: o Protect all information assets from unauthorised access, disclosure, modification, destruction & interference o Treat the security of all information assets according to their designated information security classification o Ensure that they only access information assets that they are authorised to do so. o Adhere to the procedure for reporting any security weakness or event o Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data WHAT YOU CAN EXPECT FROM US : We are committed to an inclusive and diverse CDW. CDW is an equal opportunity employer. We do not discriminate based on race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.
I'm currently partnered with a leading insurance company, who are looking for a Data Governance Analyst to join their Data and Analytics team assisting with ensuring accurate data standards across their data platforms. The role: The successful applicant will maintain and optimise the business-as-usual reporting, processes and operational systems to continue the company mission of being a best-in-class service provider. All areas of the business are growing and with this growth comes the need for fast new products, reports and tools. The successful candidate will be key player in analysing and developing the solutions with various members of other teams. Day-to-day: Building a strong understanding of our data and processes across the life-cycle of an insurance policy. Understanding the requirements of different types of insurance regarding the processing and capturing of data. Identify failings of the process, training or documentation and remediate as appropriate. Document existing and new processes in a business that is growing, evolving and maturing. Perform Data Quality audits and review of processed data. Feeding back to operatives to identify the root cause and help to develop solutions. The Ideal Candidate: Documentation and report writing Process mapping and presentation Data and Business Analysis Microsoft Office (Word, Excel, PowerPoint) If you'd like to learn more about the opportunity, feel free to send a copy of your CV to Eames Consulting is acting as an Employment Agency in relation to this vacancy.
May 21, 2024
Full time
I'm currently partnered with a leading insurance company, who are looking for a Data Governance Analyst to join their Data and Analytics team assisting with ensuring accurate data standards across their data platforms. The role: The successful applicant will maintain and optimise the business-as-usual reporting, processes and operational systems to continue the company mission of being a best-in-class service provider. All areas of the business are growing and with this growth comes the need for fast new products, reports and tools. The successful candidate will be key player in analysing and developing the solutions with various members of other teams. Day-to-day: Building a strong understanding of our data and processes across the life-cycle of an insurance policy. Understanding the requirements of different types of insurance regarding the processing and capturing of data. Identify failings of the process, training or documentation and remediate as appropriate. Document existing and new processes in a business that is growing, evolving and maturing. Perform Data Quality audits and review of processed data. Feeding back to operatives to identify the root cause and help to develop solutions. The Ideal Candidate: Documentation and report writing Process mapping and presentation Data and Business Analysis Microsoft Office (Word, Excel, PowerPoint) If you'd like to learn more about the opportunity, feel free to send a copy of your CV to Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Senior Business Systems Analyst - Northamptonshire - Hybrid Senior Business Systems Analyst Our client, a leading services organisation, is seeking an experienced senior business systems analyst who can play a key role in an experienced software development team. You will be involved in the design and support of niche systems. The role covers a full project life cycle, including requirements gathering, system design (user interface work and back-end database work), testing and customer support. You wil take responsibility for life cycle tasks from inception to the fully-formed product using waterfall and agile methodologies You will require the following skills:- Degree Educated Demonstrable background in software development Worked within the software development sector. Strong analytical skills SQL knowledge Database design experience Hold a valid UK driving licence In return, our client offers an excellent package including. Hybrid Working Discretionary Bonus Stunning Pension 27 days holiday Healthcare If this could be your next career move, please forward your cv in the first instance for more information and job description. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 21, 2024
Full time
Senior Business Systems Analyst - Northamptonshire - Hybrid Senior Business Systems Analyst Our client, a leading services organisation, is seeking an experienced senior business systems analyst who can play a key role in an experienced software development team. You will be involved in the design and support of niche systems. The role covers a full project life cycle, including requirements gathering, system design (user interface work and back-end database work), testing and customer support. You wil take responsibility for life cycle tasks from inception to the fully-formed product using waterfall and agile methodologies You will require the following skills:- Degree Educated Demonstrable background in software development Worked within the software development sector. Strong analytical skills SQL knowledge Database design experience Hold a valid UK driving licence In return, our client offers an excellent package including. Hybrid Working Discretionary Bonus Stunning Pension 27 days holiday Healthcare If this could be your next career move, please forward your cv in the first instance for more information and job description. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Business Analyst Hyde Park, London, W2 The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for an IT Business Analyst to join us on a full-time basis, for a one-year fixed-term contract to cover a period of maternity. The Benefits - Salary of £41,551 - £45,752 per annum, depending on experience- 26 days' annual leave plus public holidays- Pension scheme (3% employee contribution; up to 10% employer contribution)- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationIf you have experience of supporting business applications, producing documentation and executing test plans, this is a brilliant opportunity to further your career with our committed organisation.This is a great chance to hone your IT skillset, get involved in a wide range of projects and make an impact on a London institution.What's more, you'll discover that working amidst the stunning landscape of Hyde Park allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment. The Role As an IT Business Analyst, you will support our IT estate through the production of detailed analysis and documentation for our main business processes.Working closely with the Applications Support Manager and operational business managers, you will assist with the design and implementation of new solutions, as well as providing ongoing support for our IT systems, particularly SharePoint.You will evaluate, document and maintain business processes, perform requirements analyses for new solutions, and produce detailed specification documents to allow suitable IT solutions to be identified.Additionally, you will:- Manage projects, develop project plans, and monitor project performance- Create and maintain policies and procedures for business applications- Provide ongoing technical support for business applications- Implement new software solutions- Conduct and assist with end user testing and training documentation About You To be considered as an IT Business Analyst, you will need:- Experience of supporting business applications, particularly SharePoint- Experience of producing business process documentation- Extensive experience in the creation of comprehensive end-user documentation- Experience in delivering and executing test plans- A good understanding of managing and analysing large datasetsOther organisations may call this role Process Analyst, SharePoint Analyst, Business Analyst, Agile Business Analyst, or Business Systems and Process Improvement Analyst.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity as an IT Business Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
May 21, 2024
Full time
IT Business Analyst Hyde Park, London, W2 The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for an IT Business Analyst to join us on a full-time basis, for a one-year fixed-term contract to cover a period of maternity. The Benefits - Salary of £41,551 - £45,752 per annum, depending on experience- 26 days' annual leave plus public holidays- Pension scheme (3% employee contribution; up to 10% employer contribution)- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationIf you have experience of supporting business applications, producing documentation and executing test plans, this is a brilliant opportunity to further your career with our committed organisation.This is a great chance to hone your IT skillset, get involved in a wide range of projects and make an impact on a London institution.What's more, you'll discover that working amidst the stunning landscape of Hyde Park allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment. The Role As an IT Business Analyst, you will support our IT estate through the production of detailed analysis and documentation for our main business processes.Working closely with the Applications Support Manager and operational business managers, you will assist with the design and implementation of new solutions, as well as providing ongoing support for our IT systems, particularly SharePoint.You will evaluate, document and maintain business processes, perform requirements analyses for new solutions, and produce detailed specification documents to allow suitable IT solutions to be identified.Additionally, you will:- Manage projects, develop project plans, and monitor project performance- Create and maintain policies and procedures for business applications- Provide ongoing technical support for business applications- Implement new software solutions- Conduct and assist with end user testing and training documentation About You To be considered as an IT Business Analyst, you will need:- Experience of supporting business applications, particularly SharePoint- Experience of producing business process documentation- Extensive experience in the creation of comprehensive end-user documentation- Experience in delivering and executing test plans- A good understanding of managing and analysing large datasetsOther organisations may call this role Process Analyst, SharePoint Analyst, Business Analyst, Agile Business Analyst, or Business Systems and Process Improvement Analyst.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity as an IT Business Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
A Verint Case Management Pro Analyst is required for our client for an initial 3-month contract (likelihood to extend). To support our clients new CRM - Verint and in particular CM Pro development (cloud based). Experience of Verint Case Management Professional Cloud / On prem, from an operational perspective or developer. Technical Requirements Preferably: Demonstrable experience of developing the Verint CRM system / case management pro. Experience in low code application development including extending basic code functionality to deliver more complex processes. Experience in contributing to delivery of applications from concept, through beta and into production. Experience and comfort with Agile/Dev Ops methodologies. Proficiency in web-based languages (e.g. JavaScript, jQuery, CSS, HTML etc) Proficiency in XML Knowledge of Database Modelling and integration platforms including Mulesoft Knowledge of solution architecture and design, and web application performance Knowledge in related technologies such as DBMSs, Application Servers, JS Frameworks or other components that can integrate with low code development platforms. Knowledge of working with APIs Familiarity with cloud technologies such as Azure or AWS An eagerness to learn and evaluate new and emerging technologies. Understands and applies latest accessibility standards, currently WCAG2.1 A critical thinker with an open mind who can be unique, continuously be challenged and is willing to challenge others.
May 21, 2024
Full time
A Verint Case Management Pro Analyst is required for our client for an initial 3-month contract (likelihood to extend). To support our clients new CRM - Verint and in particular CM Pro development (cloud based). Experience of Verint Case Management Professional Cloud / On prem, from an operational perspective or developer. Technical Requirements Preferably: Demonstrable experience of developing the Verint CRM system / case management pro. Experience in low code application development including extending basic code functionality to deliver more complex processes. Experience in contributing to delivery of applications from concept, through beta and into production. Experience and comfort with Agile/Dev Ops methodologies. Proficiency in web-based languages (e.g. JavaScript, jQuery, CSS, HTML etc) Proficiency in XML Knowledge of Database Modelling and integration platforms including Mulesoft Knowledge of solution architecture and design, and web application performance Knowledge in related technologies such as DBMSs, Application Servers, JS Frameworks or other components that can integrate with low code development platforms. Knowledge of working with APIs Familiarity with cloud technologies such as Azure or AWS An eagerness to learn and evaluate new and emerging technologies. Understands and applies latest accessibility standards, currently WCAG2.1 A critical thinker with an open mind who can be unique, continuously be challenged and is willing to challenge others.
Azure DevOps Engineer Manchester £50-75K (depending on experience) + Great benefits Manchester/Hybrid An Azure DevOps Engineer is required for our public sector client who are based in Manchester. The DevOps Engineer will take technical responsibility for the design, development, integration and configuration of automation components and infrastructures. This role plans and drives development activities and system integrations, as well as builds capabilities including automation and continuous integration. The successful candidate will design large and complex systems, undertakes impact/risk analysis and will make decisions that balance functional and non-functional requirements. You will also ensure adherence to appropriate methods and tools; monitors standards; and will contribute to setting technical policies, guidelines and architecture. The ideal candidate will be hands on and will possess a deep understanding of the Azure ecosystem to join delivery teams working on some of the most exciting digital programmes within the education sector. The organisation has a clearly defined IT digital roadmap leading to 2024/2025. As an Azure expert, you'll work in small product teams alongside developers, architects, designers, analysts and product owners to deliver automation, tooling and cloud infrastructure. Experience required You'll have the expertise and confidence to lead the definition and support of the Azure, AWS and GCP delivery platform in complex engagements, typically working in multi-disciplinary teams. Familiarity with collaboration suites i.e. Atlassian products (Jira, Confluence) Hands on with any of Azure, AWS or GCP Services Automating cloud services Exposure towards Infrastructure Management, Data Migration. Scripting with one or more of the following: Powershell, Python, Go SecOps experience. Automating delivery of Infrastructure as Code (IaC) via Terraform. Deep understanding of CI/CD pipeline Code Repository Management (e.g. Gitlab, GitHub, Bitbucket) Architecture awareness and experience around enterprise scale applications and distributed systems DevOps mind-set towards Automation. Understanding of Security Compliance PCI DSS, ISO, Cyber Essentials, NIST. Desirable Criteria Experience with container technologies using Docker and Kubernetes Experience with Cloud Best Practices, Cost Optimisation and Architecture Automating configuration management Ansible. Knowledge around Identity Management, DNS, SAML 2.0. Benefits Learning and development opportunities -opportunity to obtain Azure qualifications.
May 21, 2024
Full time
Azure DevOps Engineer Manchester £50-75K (depending on experience) + Great benefits Manchester/Hybrid An Azure DevOps Engineer is required for our public sector client who are based in Manchester. The DevOps Engineer will take technical responsibility for the design, development, integration and configuration of automation components and infrastructures. This role plans and drives development activities and system integrations, as well as builds capabilities including automation and continuous integration. The successful candidate will design large and complex systems, undertakes impact/risk analysis and will make decisions that balance functional and non-functional requirements. You will also ensure adherence to appropriate methods and tools; monitors standards; and will contribute to setting technical policies, guidelines and architecture. The ideal candidate will be hands on and will possess a deep understanding of the Azure ecosystem to join delivery teams working on some of the most exciting digital programmes within the education sector. The organisation has a clearly defined IT digital roadmap leading to 2024/2025. As an Azure expert, you'll work in small product teams alongside developers, architects, designers, analysts and product owners to deliver automation, tooling and cloud infrastructure. Experience required You'll have the expertise and confidence to lead the definition and support of the Azure, AWS and GCP delivery platform in complex engagements, typically working in multi-disciplinary teams. Familiarity with collaboration suites i.e. Atlassian products (Jira, Confluence) Hands on with any of Azure, AWS or GCP Services Automating cloud services Exposure towards Infrastructure Management, Data Migration. Scripting with one or more of the following: Powershell, Python, Go SecOps experience. Automating delivery of Infrastructure as Code (IaC) via Terraform. Deep understanding of CI/CD pipeline Code Repository Management (e.g. Gitlab, GitHub, Bitbucket) Architecture awareness and experience around enterprise scale applications and distributed systems DevOps mind-set towards Automation. Understanding of Security Compliance PCI DSS, ISO, Cyber Essentials, NIST. Desirable Criteria Experience with container technologies using Docker and Kubernetes Experience with Cloud Best Practices, Cost Optimisation and Architecture Automating configuration management Ansible. Knowledge around Identity Management, DNS, SAML 2.0. Benefits Learning and development opportunities -opportunity to obtain Azure qualifications.
Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD/OTC cleared products. Trade Lifecycle Support: Handle trade lifecycle processes, including cash and collateral management, static data updates, and FX processing. Timely Query Resolution: Acknowledge, investigate, and resolve client queries within expected timeframes, adhering to industry standards. Root Cause Analysis: Provide in-depth analysis and root cause identification for client portfolios. Chair internal meetings to resolve issues and prevent recurrence. Client Experience Optimisation: Collaborate with Sales and Relationship teams to understand client needs and enhance their overall experience. Clear Communication: Keep clients informed about market events, delays, and technology issues through clear and concise updates. Performance Review: Conduct monthly MIS reviews to optimise client flow through the system and analyse client performance. Strategic Projects: Participate in documenting business requirements and testing new processes, systems rollouts, and UAT. Regulatory Compliance: Understanding product and regulatory environments impacts client portfolios. Adhere to group procedures and policies. Thought Leadership: Drive cross-departmental initiatives and contribute as a thought leader. Risk Assessment: Make informed business decisions, considering risk factors and compliance with applicable laws and regulations. Qualifications : Experience: Substantial previous experience in a similar position. Business/Financial Background: Relevant experience in a business or financial environment is preferred. Project Management Skills: Demonstrated ability to prioritise multiple tasks and manage projects effectively. Accountability: Proven self-reliance and accountability, with the ability to manage risk. Effective Communication: Clear and concise written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customer service, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 21, 2024
Contractor
Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you'll play a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients. Responsibilities : Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD/OTC cleared products. Trade Lifecycle Support: Handle trade lifecycle processes, including cash and collateral management, static data updates, and FX processing. Timely Query Resolution: Acknowledge, investigate, and resolve client queries within expected timeframes, adhering to industry standards. Root Cause Analysis: Provide in-depth analysis and root cause identification for client portfolios. Chair internal meetings to resolve issues and prevent recurrence. Client Experience Optimisation: Collaborate with Sales and Relationship teams to understand client needs and enhance their overall experience. Clear Communication: Keep clients informed about market events, delays, and technology issues through clear and concise updates. Performance Review: Conduct monthly MIS reviews to optimise client flow through the system and analyse client performance. Strategic Projects: Participate in documenting business requirements and testing new processes, systems rollouts, and UAT. Regulatory Compliance: Understanding product and regulatory environments impacts client portfolios. Adhere to group procedures and policies. Thought Leadership: Drive cross-departmental initiatives and contribute as a thought leader. Risk Assessment: Make informed business decisions, considering risk factors and compliance with applicable laws and regulations. Qualifications : Experience: Substantial previous experience in a similar position. Business/Financial Background: Relevant experience in a business or financial environment is preferred. Project Management Skills: Demonstrated ability to prioritise multiple tasks and manage projects effectively. Accountability: Proven self-reliance and accountability, with the ability to manage risk. Effective Communication: Clear and concise written and verbal communication skills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently deliver high-quality customer service, building strong client relationships. Education : Bachelor's degree or equivalent experience. Sounds like a good fit for you - apply today! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Business Area EQ has embarked on a Client to Cash (C2C) transformation covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management. As a result of acquisitions and growth, we currently have multiple ways of working, processes and systems which we are consolidating into a single global approach and platform based on Salesforce Sales Cloud and Conga Quote to Cash. Role Summary Reports to the C2C Product and Programme Director as a key member of the programme leadership team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. The role will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team. Core Duties/Responsibilities Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions Manage and mentor architects and business analysts Architect scalable and high-performance solutions on the Salesforce platform and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture Support the implementation of our global C2C capabilities, driving standardisation and out-of-the-box acceptance to minimise the need for customisation of Salesforce/Conga applications Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes Own and support in the development and maintenance of programme documentation Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles. Skills, Capabilities and Attributes Strategic mindset with a focus on driving business innovation and transformation through the effective use of technology and architecture Experience as a Salesforce or Conga QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions Business Architecture skills in areas such as operating model development, process engineering and value management Experience of CRM and Quote to Cash business capabilities Expertise in Salesforce platform capabilities. Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform Proficiency in Salesforce development technologies. Apex, Visualforce, Lightning Web Components, and Salesforce DX Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN Adept at assimilating and correlating disconnecting information using significant analysis skills Experience with Agile development methodologies and tools like Azure DevOps Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable Bachelor's degree in related field (or equivalent experience) is desirable What We Offer Save For Your Future - Equiniti Pension Plan; Matched contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary Employee discounts - Discounts and cashback at high street stores through EQ Wins Platform Flexible Benefits - Ability to purchase a wide variety of benefits through our flex plan Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity Winning together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
May 21, 2024
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Business Area EQ has embarked on a Client to Cash (C2C) transformation covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management. As a result of acquisitions and growth, we currently have multiple ways of working, processes and systems which we are consolidating into a single global approach and platform based on Salesforce Sales Cloud and Conga Quote to Cash. Role Summary Reports to the C2C Product and Programme Director as a key member of the programme leadership team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. The role will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team. Core Duties/Responsibilities Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions Manage and mentor architects and business analysts Architect scalable and high-performance solutions on the Salesforce platform and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture Support the implementation of our global C2C capabilities, driving standardisation and out-of-the-box acceptance to minimise the need for customisation of Salesforce/Conga applications Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes Own and support in the development and maintenance of programme documentation Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles. Skills, Capabilities and Attributes Strategic mindset with a focus on driving business innovation and transformation through the effective use of technology and architecture Experience as a Salesforce or Conga QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions Business Architecture skills in areas such as operating model development, process engineering and value management Experience of CRM and Quote to Cash business capabilities Expertise in Salesforce platform capabilities. Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform Proficiency in Salesforce development technologies. Apex, Visualforce, Lightning Web Components, and Salesforce DX Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN Adept at assimilating and correlating disconnecting information using significant analysis skills Experience with Agile development methodologies and tools like Azure DevOps Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable Bachelor's degree in related field (or equivalent experience) is desirable What We Offer Save For Your Future - Equiniti Pension Plan; Matched contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary Employee discounts - Discounts and cashback at high street stores through EQ Wins Platform Flexible Benefits - Ability to purchase a wide variety of benefits through our flex plan Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity Winning together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Data Analyst - Manchester - Up to £50k On behalf of our growing client based in Manchester, we are recruiting for a talented Data Analyst. As Data Analyst you will be supporting our clients in building an analytics capability to sit over the top of their product and support them to grow into Business Intelligence, IoT, and a raft of other services within the business. The Data Analyst will be responsible for: Support the business to set up a data analytics capability Producing clear, robust, and accurate data-specific user stories and requirements. Using data mining to extract information from data sets and identify correlations and patterns Amalgamating data sources (structured and unstructured) Organising and transforming information into comprehensible structures Analysing data and generating statistical information to identify trends and patterns Using data to predict trends in the customer base Support the business to create an analytics platform to support customers Performing statistical analysis of data The Data Analyst will have the following: Good understanding of data transformation techniques Can create wireframes, and mock-ups. Experience with PowerBI or Tableau. Good Data Analytical skills Ability to translate technical data into simple language and give recommendations and conclusions to stakeholders Business Analysis experience An enquiring mind and a proactive approach to analytics Experience with Jira or Confluence Benefits Flexible working hours Career progression Bonus How to Apply if you're interested in this Job: If this sounds like your perfect role, click Apply without delay! Data Analyst - £50K + Bonus
May 21, 2024
Full time
Data Analyst - Manchester - Up to £50k On behalf of our growing client based in Manchester, we are recruiting for a talented Data Analyst. As Data Analyst you will be supporting our clients in building an analytics capability to sit over the top of their product and support them to grow into Business Intelligence, IoT, and a raft of other services within the business. The Data Analyst will be responsible for: Support the business to set up a data analytics capability Producing clear, robust, and accurate data-specific user stories and requirements. Using data mining to extract information from data sets and identify correlations and patterns Amalgamating data sources (structured and unstructured) Organising and transforming information into comprehensible structures Analysing data and generating statistical information to identify trends and patterns Using data to predict trends in the customer base Support the business to create an analytics platform to support customers Performing statistical analysis of data The Data Analyst will have the following: Good understanding of data transformation techniques Can create wireframes, and mock-ups. Experience with PowerBI or Tableau. Good Data Analytical skills Ability to translate technical data into simple language and give recommendations and conclusions to stakeholders Business Analysis experience An enquiring mind and a proactive approach to analytics Experience with Jira or Confluence Benefits Flexible working hours Career progression Bonus How to Apply if you're interested in this Job: If this sounds like your perfect role, click Apply without delay! Data Analyst - £50K + Bonus
Harmonic is proud to be working on an exclusive basis with one of the leading health drinks scale-ups to hire a talented Junior Data Analyst to join the team. Our client is passionate about providing delicious-tasting drinks that you can feel good about drinking. Their award-winning journey began over 15 years ago, leading to multiple awards for their various product ranges. The company prides itself on using only the freshest, natural ingredients, avoiding artificial sweeteners, preservatives, and concentrates and has been a huge success. They have attracted distribution in major supermarkets (think Tesco, Ocado and Sainsburys for example) as well as to huge number of pubs, restaurants, and retail shops. With a strong commitment to sustainability, the company ensures their offerings strike a harmonious balance between incredible taste and environmental responsibility, leading to them achieving B Corp certification. Their eco-conscious practices include sourcing fruits from carefully selected orchards and designing recyclable packaging as part of a journey towards becoming carbon neutral. At the heart of our client's success lies a vibrant and supportive culture. The company emphasizes putting people first, fostering a dynamic and energetic environment where everyone is invested. As part of their commitment to employee well-being, they offer development and career progression plans, mental health services, and employee discounts as part of a comprehensive benefits package. The founders take immense pride in the work culture and sense of community that their brand embodies. The Role: Working closely with the Finance Director, as well as the marketing and logistics departments, this role offers an incredible opportunity for someone who is passionate about data to gain an in-depth understanding of how a successful scale-up operates. The ideal candidate will be technically and cultural ready to wear many hats, and comfortable in an unstructured environment. In return, this role provides a unique opportunity to drive immense personal growth and development, as well as helping to shape the data journey of an exciting scale-up. Working in a small dynamic team, you will need to be a flexible and strong team player who can manage deadlines and volume effectively. Excellent attention to detail is crucial, along with first-class communication skills. This is an exciting opportunity to join an industry-leading business and be part of a successful scaleup. Responsibilities: Work closely with the Finance Director to shape the data journey, input on system implementation and provide analysis on product lead time and performance Generate and maintain regular reports and dashboards to track key performance indicators (KPIs) Collaborate with finance, marketing, and logistics teams to understand data needs and provide actionable insights Analyse product performance, modelling and conduct analysis on performance with external partners (including leading supermarkets) Ensure data accuracy and integrity in all analysis and reporting Identify and implement process automation opportunities to enhance efficiency Collect, clean, and analyse data from various sources to support business objectives What We Are Looking For: A strong passion for data and a can-do attitude Advanced Microsoft Excel experience Strong proficiency in SQL and experience with data visualisation tools (e.g., Tableau, Power BI) Ability to work collaboratively in a fast-paced, team-oriented environment A proactive self-starter, someone with an eye for quick wins and identify opportunities for improvement Excellent analytical and problem-solving skills Strong communications skills, you will be working with stakeholders across the business and will need to have the ability to explain technical concepts to a non-technical audience Salary: £30,000 to £32,000 + company benefits Location: Central London / Zone 1 If you have any questions, please feel free to reach out if you have any further questions. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
May 21, 2024
Full time
Harmonic is proud to be working on an exclusive basis with one of the leading health drinks scale-ups to hire a talented Junior Data Analyst to join the team. Our client is passionate about providing delicious-tasting drinks that you can feel good about drinking. Their award-winning journey began over 15 years ago, leading to multiple awards for their various product ranges. The company prides itself on using only the freshest, natural ingredients, avoiding artificial sweeteners, preservatives, and concentrates and has been a huge success. They have attracted distribution in major supermarkets (think Tesco, Ocado and Sainsburys for example) as well as to huge number of pubs, restaurants, and retail shops. With a strong commitment to sustainability, the company ensures their offerings strike a harmonious balance between incredible taste and environmental responsibility, leading to them achieving B Corp certification. Their eco-conscious practices include sourcing fruits from carefully selected orchards and designing recyclable packaging as part of a journey towards becoming carbon neutral. At the heart of our client's success lies a vibrant and supportive culture. The company emphasizes putting people first, fostering a dynamic and energetic environment where everyone is invested. As part of their commitment to employee well-being, they offer development and career progression plans, mental health services, and employee discounts as part of a comprehensive benefits package. The founders take immense pride in the work culture and sense of community that their brand embodies. The Role: Working closely with the Finance Director, as well as the marketing and logistics departments, this role offers an incredible opportunity for someone who is passionate about data to gain an in-depth understanding of how a successful scale-up operates. The ideal candidate will be technically and cultural ready to wear many hats, and comfortable in an unstructured environment. In return, this role provides a unique opportunity to drive immense personal growth and development, as well as helping to shape the data journey of an exciting scale-up. Working in a small dynamic team, you will need to be a flexible and strong team player who can manage deadlines and volume effectively. Excellent attention to detail is crucial, along with first-class communication skills. This is an exciting opportunity to join an industry-leading business and be part of a successful scaleup. Responsibilities: Work closely with the Finance Director to shape the data journey, input on system implementation and provide analysis on product lead time and performance Generate and maintain regular reports and dashboards to track key performance indicators (KPIs) Collaborate with finance, marketing, and logistics teams to understand data needs and provide actionable insights Analyse product performance, modelling and conduct analysis on performance with external partners (including leading supermarkets) Ensure data accuracy and integrity in all analysis and reporting Identify and implement process automation opportunities to enhance efficiency Collect, clean, and analyse data from various sources to support business objectives What We Are Looking For: A strong passion for data and a can-do attitude Advanced Microsoft Excel experience Strong proficiency in SQL and experience with data visualisation tools (e.g., Tableau, Power BI) Ability to work collaboratively in a fast-paced, team-oriented environment A proactive self-starter, someone with an eye for quick wins and identify opportunities for improvement Excellent analytical and problem-solving skills Strong communications skills, you will be working with stakeholders across the business and will need to have the ability to explain technical concepts to a non-technical audience Salary: £30,000 to £32,000 + company benefits Location: Central London / Zone 1 If you have any questions, please feel free to reach out if you have any further questions. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Data Modeling Lead London based (Hybrid working 2-3 days) 3 months contract Paying £800/ day (Umbrella) A leading Global Financial Services Firm is looking for a Data Modelling Lead to join on a contract basis. As a Data Modelling Lead you will be a part of the larger product team reporting to the Product Manager, responsible for driving transformation as part of a wider data architecture transformation programme. Candidates should be able to design and create data models using tooling Must have experiences with Investment banking, Asset Management or Global Custody Should have domains within the bank, ensuring data is accurately represented, and the model is optimised for performance, scalability, and maintainability. Collaborate with business stakeholders, data analysts, and data engineers to understand and document data requirements, identify data gaps and propose solutions to address them. Ensure compliance with bank data governance policies, standards, and regulatory requirements, and maintain data models that are up-to-date and aligned with changing business needs. Working experiences with ERWIN. Hybrid working 2-3 days, 3 months contract, Paying £800/ day Umbrella If you are a Data Modelling Architect looking for a contract role then I want to hear from you. Please send your CV to or apply directly to the Ad! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 21, 2024
Full time
Data Modeling Lead London based (Hybrid working 2-3 days) 3 months contract Paying £800/ day (Umbrella) A leading Global Financial Services Firm is looking for a Data Modelling Lead to join on a contract basis. As a Data Modelling Lead you will be a part of the larger product team reporting to the Product Manager, responsible for driving transformation as part of a wider data architecture transformation programme. Candidates should be able to design and create data models using tooling Must have experiences with Investment banking, Asset Management or Global Custody Should have domains within the bank, ensuring data is accurately represented, and the model is optimised for performance, scalability, and maintainability. Collaborate with business stakeholders, data analysts, and data engineers to understand and document data requirements, identify data gaps and propose solutions to address them. Ensure compliance with bank data governance policies, standards, and regulatory requirements, and maintain data models that are up-to-date and aligned with changing business needs. Working experiences with ERWIN. Hybrid working 2-3 days, 3 months contract, Paying £800/ day Umbrella If you are a Data Modelling Architect looking for a contract role then I want to hear from you. Please send your CV to or apply directly to the Ad! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
About The Role Team - Data Science Working Pattern - Hybrid - 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. What this role is all about: The Head of VitalityLife Data Science is a leadership position in Vitality's data science department and is responsible for: Overseeing activities of several junior data scientists / actuaries to ensure proper execution of duties and alignment with the overall vision of the business The creation of new data science capabilities for the business by developing and executing strategies that will enable informed choice making to improve the performance of the business Proactively working with business executives and various departmental heads to provide advanced analytic data modelling systems Designing and launching innovative and complex analytical models, utilising a blend of state-of-the-art and traditional machine learning techniques, which is applied to both structured and unstructured data sets Key Actions Play a leading role in the development and design of the departmental vision, capabilities, infrastructure, and quarterly/annual roadmap for the launch of data science capabilities across VitalityLife Manage and support junior data science team members and oversee all activities ensuring alignment with departmental and business-wide vision and strategies Scope, design, and implement machine learning models to support the numerous initiatives of the business and demonstrate the impact to the bottom line of the business Manage live models (monitoring MLOps and model performance) and taking initiative to refit and calibrate to latest experience to continue to deliver optimal business value Work closely with other Data and Analytics Teams, inclusive of data warehousing and data engineering teams, in creating data science applications through the utilisation of structured and unstructured data, designing optimal data architecture, and experimenting on new machine learning techniques Draft regular reports for senior management on departmental performance and present recommended models and departmental strategies for approval Maintain a deep understanding of the business's dynamics and take initiative to conduct exploratory data analyses and experimental designs. Help the business better understand trends and behaviour of customers, and settle on the most suitable strategies to drive business value Drive education and evangelisation of data science throughout the business by communicating the vision and use cases of data science projects Essential Skills needed to fulfil this role: Qualified Actuary with experience in Life Insurance would be a key advantage Demonstrable working experience in a data science position, preferably working as a Senior Data Scientist. (Candidates without substantial prior data science experience will not be considered) Educated to a degree level in relevant subject (computing, programming, mathematics, statistics, actuarial science, or another technical field) Highly skilled in statistical, modelling and scripting programming languages such as Python and R, or similar, as well as visualisation packages Expert in data management programming such as SQL Experience bringing predictive models into a production environment Possess vast experience and expertise of working with probability and statistics, inclusive of machine learning, experimental design, and optimisation Experience using Gradient Boosting Machines, Random Forest, Neural Network or similar algorithms Proven and successful track record of leading high-performing data analyst teams through the successful performance of advanced quantitative analyses and statistical modelling that positively impact business performance Practical experience of building and implementing machine learning models to solve business problems Able to disseminate business-critical information down the line to ensure proper execution of duties by data scientists in their team Strong knowledge of Microsoft Office tools So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. Diversity & Inclusion We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
May 21, 2024
Full time
About The Role Team - Data Science Working Pattern - Hybrid - 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. What this role is all about: The Head of VitalityLife Data Science is a leadership position in Vitality's data science department and is responsible for: Overseeing activities of several junior data scientists / actuaries to ensure proper execution of duties and alignment with the overall vision of the business The creation of new data science capabilities for the business by developing and executing strategies that will enable informed choice making to improve the performance of the business Proactively working with business executives and various departmental heads to provide advanced analytic data modelling systems Designing and launching innovative and complex analytical models, utilising a blend of state-of-the-art and traditional machine learning techniques, which is applied to both structured and unstructured data sets Key Actions Play a leading role in the development and design of the departmental vision, capabilities, infrastructure, and quarterly/annual roadmap for the launch of data science capabilities across VitalityLife Manage and support junior data science team members and oversee all activities ensuring alignment with departmental and business-wide vision and strategies Scope, design, and implement machine learning models to support the numerous initiatives of the business and demonstrate the impact to the bottom line of the business Manage live models (monitoring MLOps and model performance) and taking initiative to refit and calibrate to latest experience to continue to deliver optimal business value Work closely with other Data and Analytics Teams, inclusive of data warehousing and data engineering teams, in creating data science applications through the utilisation of structured and unstructured data, designing optimal data architecture, and experimenting on new machine learning techniques Draft regular reports for senior management on departmental performance and present recommended models and departmental strategies for approval Maintain a deep understanding of the business's dynamics and take initiative to conduct exploratory data analyses and experimental designs. Help the business better understand trends and behaviour of customers, and settle on the most suitable strategies to drive business value Drive education and evangelisation of data science throughout the business by communicating the vision and use cases of data science projects Essential Skills needed to fulfil this role: Qualified Actuary with experience in Life Insurance would be a key advantage Demonstrable working experience in a data science position, preferably working as a Senior Data Scientist. (Candidates without substantial prior data science experience will not be considered) Educated to a degree level in relevant subject (computing, programming, mathematics, statistics, actuarial science, or another technical field) Highly skilled in statistical, modelling and scripting programming languages such as Python and R, or similar, as well as visualisation packages Expert in data management programming such as SQL Experience bringing predictive models into a production environment Possess vast experience and expertise of working with probability and statistics, inclusive of machine learning, experimental design, and optimisation Experience using Gradient Boosting Machines, Random Forest, Neural Network or similar algorithms Proven and successful track record of leading high-performing data analyst teams through the successful performance of advanced quantitative analyses and statistical modelling that positively impact business performance Practical experience of building and implementing machine learning models to solve business problems Able to disseminate business-critical information down the line to ensure proper execution of duties by data scientists in their team Strong knowledge of Microsoft Office tools So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. Diversity & Inclusion We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.