Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Your Mission We are looking for someone who is inquisitive and analytical, with an excellent attention to detail and passion for quality. Working in a small agile team, you will primarily be testing our own internal developments, working closely with the on-site developers, business analysts, project manager and business users. We are aiming to Automate as much as possible, so any automation experience is a positive. Your Responsibilities: Work as part of a small agile team as a Software Test Engineer / Software Tester. Have knowledge or experience using Agile methodologies. Work with the team to ensure that all issues are tested correctly in each sprint. Collaborate closely with developers and business analysts to agree test scenarios and expected results. Participate proactively in team meetings. Identify test data requirements. Assist with UAT when required. Provide support for any Production Issues raised. React quickly to change. Create Regression and Functional Tests using our own internal Automation framework, using Cypress. Create manual test cases to cover current sprint development, while maintaining an overall manual regression test suite. Essential skills and attributes: 3-5 years' experience in an Information Technology environment, ideally specialising in automated Software Testing. Basic/Intermediate SQL skills Management and ownership of defects/issues from conception to closure Excellent communication skills Continuous integration, continuous deployment and continuous delivery. Use of test management tools, such as MS Test Manager, Jira, HipTest, Microsoft dev-ops Desirable skills: Cypress (or any current UI Automation Framework) Visual Studio Experience testing Microsoft Dynamics 365 Financials / BI Reports Experience of open-source tools. (GIT, Confluence, Jira. BitBucket) Experience in energy (i.e., Power, Gas, Water) / utility sectors At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
May 12, 2024
Full time
Your Mission We are looking for someone who is inquisitive and analytical, with an excellent attention to detail and passion for quality. Working in a small agile team, you will primarily be testing our own internal developments, working closely with the on-site developers, business analysts, project manager and business users. We are aiming to Automate as much as possible, so any automation experience is a positive. Your Responsibilities: Work as part of a small agile team as a Software Test Engineer / Software Tester. Have knowledge or experience using Agile methodologies. Work with the team to ensure that all issues are tested correctly in each sprint. Collaborate closely with developers and business analysts to agree test scenarios and expected results. Participate proactively in team meetings. Identify test data requirements. Assist with UAT when required. Provide support for any Production Issues raised. React quickly to change. Create Regression and Functional Tests using our own internal Automation framework, using Cypress. Create manual test cases to cover current sprint development, while maintaining an overall manual regression test suite. Essential skills and attributes: 3-5 years' experience in an Information Technology environment, ideally specialising in automated Software Testing. Basic/Intermediate SQL skills Management and ownership of defects/issues from conception to closure Excellent communication skills Continuous integration, continuous deployment and continuous delivery. Use of test management tools, such as MS Test Manager, Jira, HipTest, Microsoft dev-ops Desirable skills: Cypress (or any current UI Automation Framework) Visual Studio Experience testing Microsoft Dynamics 365 Financials / BI Reports Experience of open-source tools. (GIT, Confluence, Jira. BitBucket) Experience in energy (i.e., Power, Gas, Water) / utility sectors At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis.The role is office based and offers a salary up to £30,000 per annum.You will play a crucial role in providing technical assistance and support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in-person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven experience in a similar IT support role Excellent troubleshooting skills and attention to detail Strong knowledge of Windows and Mac operating systems Familiarity or basic understanding of data patching Customer-oriented mindset with excellent communication skills Ability to work independently and prioritise tasks effectively You will receive: 25 days annual leave, with a buy and sell scheme. An additional days holiday for important life events. Annual performance bonus. Enhanced maternity and paternity leave. And more! Apply now and if successful we will be in touch!
May 11, 2024
Full time
We are representing a leading legal firm in Birmingham, seeking an IT Support Analyst to join their team on a permanent basis.The role is office based and offers a salary up to £30,000 per annum.You will play a crucial role in providing technical assistance and support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in-person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven experience in a similar IT support role Excellent troubleshooting skills and attention to detail Strong knowledge of Windows and Mac operating systems Familiarity or basic understanding of data patching Customer-oriented mindset with excellent communication skills Ability to work independently and prioritise tasks effectively You will receive: 25 days annual leave, with a buy and sell scheme. An additional days holiday for important life events. Annual performance bonus. Enhanced maternity and paternity leave. And more! Apply now and if successful we will be in touch!
ROLE : IT SERVICE DESK ANALYST SALARY : up to £25,000 PA ROLE : PERMANENT, 37.5 HOURS PER WEEK LOCATION : MUCH HADHAM, HERTFORDSHIREThis position is full-time on site. We are unable to offer a Hybrid working pattern. About the role We have an exciting opportunity for someone with excellent IT skills and a customer focussed approach to join our friendly IT department. Providing effective and efficient support across the service, this varied role would be an excellent opportunity for someone looking to expand their skill set or progress their career in IT. Whilst in the role you will; diagnose and resolve technical issues via telephone, email or Service Desk and redirecting where necessary provide guidance and training to users on how to use various software applications, tools and systems effectively assist with the installation, configuration and deployment of software applications and hardware devices contribute to the continuous improvement of IT support processes and procedures About you We are seeking someone who has a solid understanding of IT systems, networks, hardware and software by working in a technical support role or similar. The IT team provide support to both employees and learners, therefore you will require a positive attitude, excellent communication skills as well as empathy and understanding of users' perspectives and capabilities. The successful candidate will be required to manage and maintain our service helpdesk so if you are familiar with ticketing systems for logging and tracking incidents and requests then we would like to hear from you! You will need to hold a valid UK driving licence and have access to a car as you will be required to troubleshoot and install hardware at our external locations across Herts and Essex. Mileage will be paid! Why work for us Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment: 23 days' annual leave per annum - 5 service related day's accrued up to 5 years Eligible for Blue Light card - discounts on big brands! Discounted gym membership Employee recognition scheme Life assurance Free on-site parking Recommend a friend payment up to £500! Confidential employee assistance programme Fully paid for DBS Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution) terms and conditions apply How to apply Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible. Equality, Diversity & Inclusion At St Elizabeth's we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community. Safeguarding St Elizabeth's Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.Registered Charity REF-
May 11, 2024
Full time
ROLE : IT SERVICE DESK ANALYST SALARY : up to £25,000 PA ROLE : PERMANENT, 37.5 HOURS PER WEEK LOCATION : MUCH HADHAM, HERTFORDSHIREThis position is full-time on site. We are unable to offer a Hybrid working pattern. About the role We have an exciting opportunity for someone with excellent IT skills and a customer focussed approach to join our friendly IT department. Providing effective and efficient support across the service, this varied role would be an excellent opportunity for someone looking to expand their skill set or progress their career in IT. Whilst in the role you will; diagnose and resolve technical issues via telephone, email or Service Desk and redirecting where necessary provide guidance and training to users on how to use various software applications, tools and systems effectively assist with the installation, configuration and deployment of software applications and hardware devices contribute to the continuous improvement of IT support processes and procedures About you We are seeking someone who has a solid understanding of IT systems, networks, hardware and software by working in a technical support role or similar. The IT team provide support to both employees and learners, therefore you will require a positive attitude, excellent communication skills as well as empathy and understanding of users' perspectives and capabilities. The successful candidate will be required to manage and maintain our service helpdesk so if you are familiar with ticketing systems for logging and tracking incidents and requests then we would like to hear from you! You will need to hold a valid UK driving licence and have access to a car as you will be required to troubleshoot and install hardware at our external locations across Herts and Essex. Mileage will be paid! Why work for us Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment: 23 days' annual leave per annum - 5 service related day's accrued up to 5 years Eligible for Blue Light card - discounts on big brands! Discounted gym membership Employee recognition scheme Life assurance Free on-site parking Recommend a friend payment up to £500! Confidential employee assistance programme Fully paid for DBS Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution) terms and conditions apply How to apply Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible. Equality, Diversity & Inclusion At St Elizabeth's we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community. Safeguarding St Elizabeth's Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.Registered Charity REF-
Our Client is one of the UK's largest and most trusted Service Providers, they are currently recruiting for a 2nd Line Service Desk Analyst - Security Lead to be based in their Reading office. Your role is to support the stable operation of clients Infrastructure and Applications with a specific focus on IT Security.Providing 2nd line support to all employees and companies that fall under the Managed Service Contract. Main Duties of the Role Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Responding to calls and e-mails on the service desk, adhering to strict SLA's for fault resolutions and service requests completions. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line with the company process to meet customer and business requirements. Document and report on work completed to ensure security compliance with customer and company procedures. Escalate issues in line with company processes to ensure customer demands are met. Support the Service Desk team to ensure IT Platforms are security hardened to latest best practice and review planned changes that impact security. Carry out installations and configurations of end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Conduct updates of STA documents and knowledge base to ensure that any changes to set up, location or configuration of kit is logged in a timely and appropriate manner, where any additional hardware or software is included within the network component inventory. Administer and maintain end user accounts, permissions, and access rights as directed by change requests from the Service Desk and in line with the Network Security Policy. Manage and support ISO, Cyber Security Essentials and other accreditations aligned with security objectives. Experience and Skills 5+ years' Desktop, Networking, Server or application support experience. Ability to communicate and advise technical/service information to different levels. Working knowledge of security systems and platforms, minimum Security + cert. Working towards CISSP certification WAN/LAN/Networking skill sets Microsoft/VMWare/Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding of ITIL Practices Salary £40,000-£45,000
May 11, 2024
Full time
Our Client is one of the UK's largest and most trusted Service Providers, they are currently recruiting for a 2nd Line Service Desk Analyst - Security Lead to be based in their Reading office. Your role is to support the stable operation of clients Infrastructure and Applications with a specific focus on IT Security.Providing 2nd line support to all employees and companies that fall under the Managed Service Contract. Main Duties of the Role Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Responding to calls and e-mails on the service desk, adhering to strict SLA's for fault resolutions and service requests completions. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line with the company process to meet customer and business requirements. Document and report on work completed to ensure security compliance with customer and company procedures. Escalate issues in line with company processes to ensure customer demands are met. Support the Service Desk team to ensure IT Platforms are security hardened to latest best practice and review planned changes that impact security. Carry out installations and configurations of end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Conduct updates of STA documents and knowledge base to ensure that any changes to set up, location or configuration of kit is logged in a timely and appropriate manner, where any additional hardware or software is included within the network component inventory. Administer and maintain end user accounts, permissions, and access rights as directed by change requests from the Service Desk and in line with the Network Security Policy. Manage and support ISO, Cyber Security Essentials and other accreditations aligned with security objectives. Experience and Skills 5+ years' Desktop, Networking, Server or application support experience. Ability to communicate and advise technical/service information to different levels. Working knowledge of security systems and platforms, minimum Security + cert. Working towards CISSP certification WAN/LAN/Networking skill sets Microsoft/VMWare/Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding of ITIL Practices Salary £40,000-£45,000
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills and the ability to interact professionally with a diverse group of clients and staff. To discuss this opportunity in detail, please get in touch ASAP
May 11, 2024
Full time
Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills and the ability to interact professionally with a diverse group of clients and staff. To discuss this opportunity in detail, please get in touch ASAP
Business Systems Analyst - Engineering Systems Business Systems Analyst opportunity available within a large IT and engineering business. In this role, you will play a crucial part in supporting the implementation of new systems across the organization and enhancing existing systems to drive efficiency. Collaborating closely with Operational and Engineering teams, you will contribute to the digitization of processes, enabling improved operational effectiveness. This role offers rapid career progression within the business, with opportunities to advance to project controls, QS, and Operational leadership positions. Experience required: Experience working with operation/maintenance/manufacturing systems. Exposure and hands-on experience with ERP systems Bespoke application support Background/Degree in Finance/Commercial/QS or Project Controls. Strong technical acumen and problem-solving skills. Experience with ICT systems, technical development, testing, and system implementation. Understanding of GDPR and good practice of complex data management. Experience working with a variety of stakeholders and communicating complex information simply. Pragmatic approach, balancing the ideal with the reality of business needs. Ability to thrive in a complex, rapidly changing business environment. Knowledge of low code and process automation platforms such as Power Platform & Nintex General Duties & Responsibilities: Drive excellence through effective and efficient use of systems. Understand and document business requirements over the short, medium, and longer term. Consult with end-users, key users, and Process Owners to ensure system functionality meets evolving business needs. Ensure seamless BAU changes and support 1st to 4th Line support to meet operational demand. Coordinate internal and external resources for project execution. Develop and deliver training, materials, and support to key users to enhance their experience within the systems suite. Assist in the provision and support of developed 'low code' applications based on group architecture. Develop and maintain consistent solutions across the approved application suite. Maintain confidentiality with sensitive data/information. Build and maintain workflows and process automation. Support other Digital Analysts and leads during resource-intensive project phases. Specific Duties & Responsibilities: Support the line of business systems team with technical changes and systems support. Support the servers, databases, and resources required to deliver a service. Progress upgrades, maintenance work, and other technical changes to the systems. Key Skills & Experience Required: If you believe you have what it takes to support our business in delivering the best service to our customers, we would love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 11, 2024
Full time
Business Systems Analyst - Engineering Systems Business Systems Analyst opportunity available within a large IT and engineering business. In this role, you will play a crucial part in supporting the implementation of new systems across the organization and enhancing existing systems to drive efficiency. Collaborating closely with Operational and Engineering teams, you will contribute to the digitization of processes, enabling improved operational effectiveness. This role offers rapid career progression within the business, with opportunities to advance to project controls, QS, and Operational leadership positions. Experience required: Experience working with operation/maintenance/manufacturing systems. Exposure and hands-on experience with ERP systems Bespoke application support Background/Degree in Finance/Commercial/QS or Project Controls. Strong technical acumen and problem-solving skills. Experience with ICT systems, technical development, testing, and system implementation. Understanding of GDPR and good practice of complex data management. Experience working with a variety of stakeholders and communicating complex information simply. Pragmatic approach, balancing the ideal with the reality of business needs. Ability to thrive in a complex, rapidly changing business environment. Knowledge of low code and process automation platforms such as Power Platform & Nintex General Duties & Responsibilities: Drive excellence through effective and efficient use of systems. Understand and document business requirements over the short, medium, and longer term. Consult with end-users, key users, and Process Owners to ensure system functionality meets evolving business needs. Ensure seamless BAU changes and support 1st to 4th Line support to meet operational demand. Coordinate internal and external resources for project execution. Develop and deliver training, materials, and support to key users to enhance their experience within the systems suite. Assist in the provision and support of developed 'low code' applications based on group architecture. Develop and maintain consistent solutions across the approved application suite. Maintain confidentiality with sensitive data/information. Build and maintain workflows and process automation. Support other Digital Analysts and leads during resource-intensive project phases. Specific Duties & Responsibilities: Support the line of business systems team with technical changes and systems support. Support the servers, databases, and resources required to deliver a service. Progress upgrades, maintenance work, and other technical changes to the systems. Key Skills & Experience Required: If you believe you have what it takes to support our business in delivering the best service to our customers, we would love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
A great energy client based in London is looking for a Full Stack Python Engineer with DevOps to come and join their team. The role is 2 days in the office and 3 days WFH. This role is very hands-on with coding so you will need to be comfortable getting stuck in. You will need to be comfortable managing a small team of engineers to deliver projects and help with their ongoing personal and professional development. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that developer tasks and Jira tickets are feasible to deliver. Translate designs and wireframes into high quality code. Develop new user-facing features using frameworks such as React.js. Other frameworks will be considered. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Excellent Benefits 25 days' annual leave and bank holidays Recognition schemes allowing colleagues to say thanks Company contribution to your pension scheme Family friendly policies, including enhanced company maternity/paternity and shared parental benefits Employee assistance programme for free, confidential support for your professional or personal life, including financial management and family care Special leave such as study leave, sabbatical or public duties Three days paid leave a year for volunteering to support your local community Season ticket loan scheme to support your commute Skills Knowledge and Expertise Experience of coding Python and using the Django framework (other frameworks will be considered). Experience of coding in a front-end capacity (preferably React but other frameworks will be considered). Microservices and using related tools. Docker, Docker Compose, Kubernetes. Databases SQL RESTful API development and management. Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services Excellent communication and teamwork skills.
May 11, 2024
Full time
A great energy client based in London is looking for a Full Stack Python Engineer with DevOps to come and join their team. The role is 2 days in the office and 3 days WFH. This role is very hands-on with coding so you will need to be comfortable getting stuck in. You will need to be comfortable managing a small team of engineers to deliver projects and help with their ongoing personal and professional development. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that developer tasks and Jira tickets are feasible to deliver. Translate designs and wireframes into high quality code. Develop new user-facing features using frameworks such as React.js. Other frameworks will be considered. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Excellent Benefits 25 days' annual leave and bank holidays Recognition schemes allowing colleagues to say thanks Company contribution to your pension scheme Family friendly policies, including enhanced company maternity/paternity and shared parental benefits Employee assistance programme for free, confidential support for your professional or personal life, including financial management and family care Special leave such as study leave, sabbatical or public duties Three days paid leave a year for volunteering to support your local community Season ticket loan scheme to support your commute Skills Knowledge and Expertise Experience of coding Python and using the Django framework (other frameworks will be considered). Experience of coding in a front-end capacity (preferably React but other frameworks will be considered). Microservices and using related tools. Docker, Docker Compose, Kubernetes. Databases SQL RESTful API development and management. Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services Excellent communication and teamwork skills.
Company description: Water Utility Company based in Yorkshire region of England. Job description: Salary & Benefits: Salary competitive based on experience. Includes annual performance related bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave plus bank holidays and a wellness day. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/ Hybrid - remote home working is available within this post with occasional time in office Work type: Permanent, full time working 37 hours per week, Monday Friday between a working window of 8:00am-6:00pm. For this role its possible to discuss more flexible working arrangements including a 4-day, 30 hour week. We have an exciting opportunity for a Lead Digital Analyst to join the Customer Experience team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. At Yorkshire Water we believe technology holds the key to making the most of this precious resource, and taking care of it, now and in the future. We have a five-year plan that will see us investing heavily in our Technology. Enabling us to focus on our capabilities, increase our delivery. We are investing in our digital experience and this role is critical to help inform our Customer strategy. Where you fit in - We are now looking for a Lead Digital Analyst?to join us on this journey, you will deliver valuable customer behaviour insights to the business through interrogation of Yorkshire Waters digital data. You will also build and maintain fit-for-purpose digital analytics and reporting ecosystem (working with Google Analytics 4). You will Work with colleagues to identify and understand key customer journeys. Ensure that development plans and strategies are supported by a strong data analysis framework. Provide relevant data and reports to help teams understand how their digital content is performing. Interrogate current data to identify potential risks and opportunities. Own the digital analytics ecosystem, including Google Analytics, Google Tag Manager, Data Studio and CRO software. Create and test hypotheses of customer behaviour, to optimise the customer experience. Advise developer colleagues on tag implementation and optimal information architecture for digital analytics. Carry out regular audits to ensure data is accurate and compliant. Stay up to date with new capabilities and opportunities in digital analytics and integrating relevant ones into the business. Manage the customer behaviour insight requirements of UX/UI/content designers during digital asset development. Present digital customer experience insights to stakeholders across the business in a clear and comprehensible way. What skills & qualifications you will need: Extensive experience in the field of digital analytics, with deep understanding of how to analyse and evaluate digital service experiences joining together digital and contact centre data. Previous experience with multi-data analytics and visualisation tools such as Power BI or Google Data Studio. The drive to proactively seek opportunities for innovation. Strong problem-solving skills. Confident, clear and concise communicator, comfortable with dealing with stakeholders from across the business and able to develop effective working relationships at all levels of the organisation Experienced with working with large data sets and making strategic recommendations to senior stakeholders. Strong presenting skills. Previous experience of managing a digital analysis ecosystem with multiple users. Specialist knowledge of information architecture best practices for digital analytics. Ability to thrive in a fast-paced environment and to work independently and within a team. Previous experience of working closely with developers and UX/UI designers. Strong experience in data analysis techniques and advanced Excel. We embrace a flexible working model, with a hybrid working setup, for those who prefer to work on-site, our office is open Monday-Friday during working hours. If youre an experienced digital analyst and want to help us deliver exceptional service for our customers, then apply today to find out what a career with Yorkshire Water can offer for you. Please upload an up-to-date copy of your CV along with a cover statement outlining your relevant experience for the role. Recruitment Process: Closing Date: 24th May, 2024 We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. JBRP1_UKTJ
May 11, 2024
Full time
Company description: Water Utility Company based in Yorkshire region of England. Job description: Salary & Benefits: Salary competitive based on experience. Includes annual performance related bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave plus bank holidays and a wellness day. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/ Hybrid - remote home working is available within this post with occasional time in office Work type: Permanent, full time working 37 hours per week, Monday Friday between a working window of 8:00am-6:00pm. For this role its possible to discuss more flexible working arrangements including a 4-day, 30 hour week. We have an exciting opportunity for a Lead Digital Analyst to join the Customer Experience team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. At Yorkshire Water we believe technology holds the key to making the most of this precious resource, and taking care of it, now and in the future. We have a five-year plan that will see us investing heavily in our Technology. Enabling us to focus on our capabilities, increase our delivery. We are investing in our digital experience and this role is critical to help inform our Customer strategy. Where you fit in - We are now looking for a Lead Digital Analyst?to join us on this journey, you will deliver valuable customer behaviour insights to the business through interrogation of Yorkshire Waters digital data. You will also build and maintain fit-for-purpose digital analytics and reporting ecosystem (working with Google Analytics 4). You will Work with colleagues to identify and understand key customer journeys. Ensure that development plans and strategies are supported by a strong data analysis framework. Provide relevant data and reports to help teams understand how their digital content is performing. Interrogate current data to identify potential risks and opportunities. Own the digital analytics ecosystem, including Google Analytics, Google Tag Manager, Data Studio and CRO software. Create and test hypotheses of customer behaviour, to optimise the customer experience. Advise developer colleagues on tag implementation and optimal information architecture for digital analytics. Carry out regular audits to ensure data is accurate and compliant. Stay up to date with new capabilities and opportunities in digital analytics and integrating relevant ones into the business. Manage the customer behaviour insight requirements of UX/UI/content designers during digital asset development. Present digital customer experience insights to stakeholders across the business in a clear and comprehensible way. What skills & qualifications you will need: Extensive experience in the field of digital analytics, with deep understanding of how to analyse and evaluate digital service experiences joining together digital and contact centre data. Previous experience with multi-data analytics and visualisation tools such as Power BI or Google Data Studio. The drive to proactively seek opportunities for innovation. Strong problem-solving skills. Confident, clear and concise communicator, comfortable with dealing with stakeholders from across the business and able to develop effective working relationships at all levels of the organisation Experienced with working with large data sets and making strategic recommendations to senior stakeholders. Strong presenting skills. Previous experience of managing a digital analysis ecosystem with multiple users. Specialist knowledge of information architecture best practices for digital analytics. Ability to thrive in a fast-paced environment and to work independently and within a team. Previous experience of working closely with developers and UX/UI designers. Strong experience in data analysis techniques and advanced Excel. We embrace a flexible working model, with a hybrid working setup, for those who prefer to work on-site, our office is open Monday-Friday during working hours. If youre an experienced digital analyst and want to help us deliver exceptional service for our customers, then apply today to find out what a career with Yorkshire Water can offer for you. Please upload an up-to-date copy of your CV along with a cover statement outlining your relevant experience for the role. Recruitment Process: Closing Date: 24th May, 2024 We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. JBRP1_UKTJ
About our Team Making Tax Digital (MTD) is a key part of the governments ambition for HMRC to become one of the most digitally sophisticated tax authorities in the world. Helping businesses to get their tax right, saving time which allows us to be committed to improving business opportunities, and helping to develop good financial planning. MTD requires businesses to use digital record-keeping tools and submit tax return data directly from those records using MTD-compatible software. Aspiring to ensure that our tax system continues to meet the needs of the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior Service Designer in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme operating in a fast-paced environment. About You Are you a proactive person in your approach to work? Having balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey of the different services and products for users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based on research understanding how this research influences others? Are you experienced in working in complex programmes to embed user centred design in multidisciplinary teams? Then this might be your Service Designer career choice! Job Description Embedding yourself across multidisciplinary teams driving the user centred design across a range of digital products. Partnering with colleagues to drive the full end-to-end process, joining it up and improving our capability of colleagues embedded within multidisciplinary teams. You will work with digital service managers, business analysts and product owners to develop design concepts, collaborate with product and business analysis leads, help set direction and embed good practice within teams and make important decisions based on research and understand how this research impacts others. The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: You will support a small team of service designers who work across wider teams within Making Tax Digital. (You don't need previous people management experience but it's desirable) The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: Person Specification Our Senior Service Designer will, should show recent experience of being a: - Leader - Work with varying team partners to design concepts on fast paced projects, supporting other service designers, leading and mentoring them. Co-creator - A direction setter and who knows good practice within teams where everyone involved in the service is represented and supplies to the bigger picture. Facilitator - Developing a unified approach to our already ambitious policy. Facilitating if problems occur, promoting choices on policy options enabling design-led decision making. Storyteller - Easily articulating goals for services, communicating high-reaching information while influencing via sharing the journeys using artefacts like service blueprints, roadmaps, vision and mission statements that you and your service designers create. Evidence-driven - A context-based designer, you can visualise, promote and tackle issues around concepts, making principled decisions driven by your available information/research evidence. Holistic Analyst- Analysing failures within existing services and/or identifying potential unintended consequences of policy options and creating recommendations to address these. Whilst understanding existing support system for a service - both digital and process based - and designing targeted improvements to existing services or to accommodate new services. Essential Criteria We need to see experience in the following for this opportunity: - Designing journeys and systems for use across services using several prototyping methods, identifying the simplest of approaches. Experience in leading the design and implementation of strategy, directing evaluations of strategies and policies to ensure business requirements are being met Experience in bringing people together to form a motivated team and help create the right environment for a positive team outcome Meeting users needs while achieving policy intent across a variety of channels, bringing insight and expertise in how user needs have changed over time to ensure theyre met by the business. Designing within constraints and to delivery timescales, including identifying, communicating and working within constraints, and pushing back to ensure constraints are valid. Working with consequential or complex risks, building consensus between services or independent team members, developing and using key shared artefacts such as service blueprints. Strong partner communication, including interpreting needs of technical and business customers, while managing their expectations. Supporting to hold daring conversations within the team or with diverse senior partners. Working in and across Agile teams including helping teams to deal with and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Follow the link to learn more/apply before role closes on Tue 21/5 11:55pm JBRP1_UKTJ
May 11, 2024
Full time
About our Team Making Tax Digital (MTD) is a key part of the governments ambition for HMRC to become one of the most digitally sophisticated tax authorities in the world. Helping businesses to get their tax right, saving time which allows us to be committed to improving business opportunities, and helping to develop good financial planning. MTD requires businesses to use digital record-keeping tools and submit tax return data directly from those records using MTD-compatible software. Aspiring to ensure that our tax system continues to meet the needs of the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior Service Designer in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme operating in a fast-paced environment. About You Are you a proactive person in your approach to work? Having balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey of the different services and products for users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based on research understanding how this research influences others? Are you experienced in working in complex programmes to embed user centred design in multidisciplinary teams? Then this might be your Service Designer career choice! Job Description Embedding yourself across multidisciplinary teams driving the user centred design across a range of digital products. Partnering with colleagues to drive the full end-to-end process, joining it up and improving our capability of colleagues embedded within multidisciplinary teams. You will work with digital service managers, business analysts and product owners to develop design concepts, collaborate with product and business analysis leads, help set direction and embed good practice within teams and make important decisions based on research and understand how this research impacts others. The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: You will support a small team of service designers who work across wider teams within Making Tax Digital. (You don't need previous people management experience but it's desirable) The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: Person Specification Our Senior Service Designer will, should show recent experience of being a: - Leader - Work with varying team partners to design concepts on fast paced projects, supporting other service designers, leading and mentoring them. Co-creator - A direction setter and who knows good practice within teams where everyone involved in the service is represented and supplies to the bigger picture. Facilitator - Developing a unified approach to our already ambitious policy. Facilitating if problems occur, promoting choices on policy options enabling design-led decision making. Storyteller - Easily articulating goals for services, communicating high-reaching information while influencing via sharing the journeys using artefacts like service blueprints, roadmaps, vision and mission statements that you and your service designers create. Evidence-driven - A context-based designer, you can visualise, promote and tackle issues around concepts, making principled decisions driven by your available information/research evidence. Holistic Analyst- Analysing failures within existing services and/or identifying potential unintended consequences of policy options and creating recommendations to address these. Whilst understanding existing support system for a service - both digital and process based - and designing targeted improvements to existing services or to accommodate new services. Essential Criteria We need to see experience in the following for this opportunity: - Designing journeys and systems for use across services using several prototyping methods, identifying the simplest of approaches. Experience in leading the design and implementation of strategy, directing evaluations of strategies and policies to ensure business requirements are being met Experience in bringing people together to form a motivated team and help create the right environment for a positive team outcome Meeting users needs while achieving policy intent across a variety of channels, bringing insight and expertise in how user needs have changed over time to ensure theyre met by the business. Designing within constraints and to delivery timescales, including identifying, communicating and working within constraints, and pushing back to ensure constraints are valid. Working with consequential or complex risks, building consensus between services or independent team members, developing and using key shared artefacts such as service blueprints. Strong partner communication, including interpreting needs of technical and business customers, while managing their expectations. Supporting to hold daring conversations within the team or with diverse senior partners. Working in and across Agile teams including helping teams to deal with and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Follow the link to learn more/apply before role closes on Tue 21/5 11:55pm JBRP1_UKTJ
About our Team Making Tax Digital (MTD) is a key part of the governments ambition for HMRC to become one of the most digitally sophisticated tax authorities in the world. Helping businesses to get their tax right, saving time which allows us to be committed to improving business opportunities, and helping to develop good financial planning. MTD requires businesses to use digital record-keeping tools and submit tax return data directly from those records using MTD-compatible software. Aspiring to ensure that our tax system continues to meet the needs of the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior Service Designer in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme operating in a fast-paced environment. About You Are you a proactive person in your approach to work? Having balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey of the different services and products for users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based on research understanding how this research influences others? Are you experienced in working in complex programmes to embed user centred design in multidisciplinary teams? Then this might be your Service Designer career choice! Job Description Embedding yourself across multidisciplinary teams driving the user centred design across a range of digital products. Partnering with colleagues to drive the full end-to-end process, joining it up and improving our capability of colleagues embedded within multidisciplinary teams. You will work with digital service managers, business analysts and product owners to develop design concepts, collaborate with product and business analysis leads, help set direction and embed good practice within teams and make important decisions based on research and understand how this research impacts others. The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: You will support a small team of service designers who work across wider teams within Making Tax Digital. (You don't need previous people management experience but it's desirable) The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: Person Specification Our Senior Service Designer will, should show recent experience of being a: - Leader - Work with varying team partners to design concepts on fast paced projects, supporting other service designers, leading and mentoring them. Co-creator - A direction setter and who knows good practice within teams where everyone involved in the service is represented and supplies to the bigger picture. Facilitator - Developing a unified approach to our already ambitious policy. Facilitating if problems occur, promoting choices on policy options enabling design-led decision making. Storyteller - Easily articulating goals for services, communicating high-reaching information while influencing via sharing the journeys using artefacts like service blueprints, roadmaps, vision and mission statements that you and your service designers create. Evidence-driven - A context-based designer, you can visualise, promote and tackle issues around concepts, making principled decisions driven by your available information/research evidence. Holistic Analyst- Analysing failures within existing services and/or identifying potential unintended consequences of policy options and creating recommendations to address these. Whilst understanding existing support system for a service - both digital and process based - and designing targeted improvements to existing services or to accommodate new services. Essential Criteria We need to see experience in the following for this opportunity: - Designing journeys and systems for use across services using several prototyping methods, identifying the simplest of approaches. Experience in leading the design and implementation of strategy, directing evaluations of strategies and policies to ensure business requirements are being met Experience in bringing people together to form a motivated team and help create the right environment for a positive team outcome Meeting users needs while achieving policy intent across a variety of channels, bringing insight and expertise in how user needs have changed over time to ensure theyre met by the business. Designing within constraints and to delivery timescales, including identifying, communicating and working within constraints, and pushing back to ensure constraints are valid. Working with consequential or complex risks, building consensus between services or independent team members, developing and using key shared artefacts such as service blueprints. Strong partner communication, including interpreting needs of technical and business customers, while managing their expectations. Supporting to hold daring conversations within the team or with diverse senior partners. Working in and across Agile teams including helping teams to deal with and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Follow the link to learn more/apply before role closes on Tue 21/5 11:55pm JBRP1_UKTJ
May 11, 2024
Full time
About our Team Making Tax Digital (MTD) is a key part of the governments ambition for HMRC to become one of the most digitally sophisticated tax authorities in the world. Helping businesses to get their tax right, saving time which allows us to be committed to improving business opportunities, and helping to develop good financial planning. MTD requires businesses to use digital record-keeping tools and submit tax return data directly from those records using MTD-compatible software. Aspiring to ensure that our tax system continues to meet the needs of the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior Service Designer in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme operating in a fast-paced environment. About You Are you a proactive person in your approach to work? Having balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey of the different services and products for users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based on research understanding how this research influences others? Are you experienced in working in complex programmes to embed user centred design in multidisciplinary teams? Then this might be your Service Designer career choice! Job Description Embedding yourself across multidisciplinary teams driving the user centred design across a range of digital products. Partnering with colleagues to drive the full end-to-end process, joining it up and improving our capability of colleagues embedded within multidisciplinary teams. You will work with digital service managers, business analysts and product owners to develop design concepts, collaborate with product and business analysis leads, help set direction and embed good practice within teams and make important decisions based on research and understand how this research impacts others. The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: You will support a small team of service designers who work across wider teams within Making Tax Digital. (You don't need previous people management experience but it's desirable) The Digital, Data and Technology (DDaT) Capability Framework provides more details about the role of the Senior Service Designer which can be found here: Person Specification Our Senior Service Designer will, should show recent experience of being a: - Leader - Work with varying team partners to design concepts on fast paced projects, supporting other service designers, leading and mentoring them. Co-creator - A direction setter and who knows good practice within teams where everyone involved in the service is represented and supplies to the bigger picture. Facilitator - Developing a unified approach to our already ambitious policy. Facilitating if problems occur, promoting choices on policy options enabling design-led decision making. Storyteller - Easily articulating goals for services, communicating high-reaching information while influencing via sharing the journeys using artefacts like service blueprints, roadmaps, vision and mission statements that you and your service designers create. Evidence-driven - A context-based designer, you can visualise, promote and tackle issues around concepts, making principled decisions driven by your available information/research evidence. Holistic Analyst- Analysing failures within existing services and/or identifying potential unintended consequences of policy options and creating recommendations to address these. Whilst understanding existing support system for a service - both digital and process based - and designing targeted improvements to existing services or to accommodate new services. Essential Criteria We need to see experience in the following for this opportunity: - Designing journeys and systems for use across services using several prototyping methods, identifying the simplest of approaches. Experience in leading the design and implementation of strategy, directing evaluations of strategies and policies to ensure business requirements are being met Experience in bringing people together to form a motivated team and help create the right environment for a positive team outcome Meeting users needs while achieving policy intent across a variety of channels, bringing insight and expertise in how user needs have changed over time to ensure theyre met by the business. Designing within constraints and to delivery timescales, including identifying, communicating and working within constraints, and pushing back to ensure constraints are valid. Working with consequential or complex risks, building consensus between services or independent team members, developing and using key shared artefacts such as service blueprints. Strong partner communication, including interpreting needs of technical and business customers, while managing their expectations. Supporting to hold daring conversations within the team or with diverse senior partners. Working in and across Agile teams including helping teams to deal with and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope. Follow the link to learn more/apply before role closes on Tue 21/5 11:55pm JBRP1_UKTJ
Product Owner - Agile - Large/multiple development team experience - Inside IR35. My client has an immediate requirement for a contract Product Owner on a 6 month basis. This role will be inside IR35 and requires 1-2 days per month on client site. In order to be considered for this position you will need experience of - Working with large and complex platforms. Stakeholder management and prioritisation of competing requests based on business need and value Leading large and/or multiple development teams Working with remote-based team members Delivering technology solutions using Agile methodologies (Scrum) Experience with Azure Devops would be advantageous In this role you will - Provide direction to one or more product development teams, to enable delivery of customer focused functionality and technical requirements aligned to the product roadmap and delivery plan Participate in discovery/scoping to understand end users, scope and outcomes, and collaborate with engineering leads and architects to identify options and agree solutions Translate business requirements into features and user stories with clear scope, value and purpose, and communicate to the development team(s) Plan and prioritise the product backlog with the team, maintaining a focus on customer outcomes, balancing functional user stories with bug fixes, technical debt and maintenance activities Lead backlog refinement, collaborating with Business Analysts and Engineers to ensure the development backlogs are refined and prioritised ahead of sprint planning, providing clarity and context throughout the process Facilitate sprint planning with the development team(s), ensuring the sprint goal is agreed and understood Collaborate with multiple stakeholders throughout the development lifecycle to ensure expectations are managed and decisions, plans and progress are communicated. Please forward your CV for immediate consideration.
May 11, 2024
Contractor
Product Owner - Agile - Large/multiple development team experience - Inside IR35. My client has an immediate requirement for a contract Product Owner on a 6 month basis. This role will be inside IR35 and requires 1-2 days per month on client site. In order to be considered for this position you will need experience of - Working with large and complex platforms. Stakeholder management and prioritisation of competing requests based on business need and value Leading large and/or multiple development teams Working with remote-based team members Delivering technology solutions using Agile methodologies (Scrum) Experience with Azure Devops would be advantageous In this role you will - Provide direction to one or more product development teams, to enable delivery of customer focused functionality and technical requirements aligned to the product roadmap and delivery plan Participate in discovery/scoping to understand end users, scope and outcomes, and collaborate with engineering leads and architects to identify options and agree solutions Translate business requirements into features and user stories with clear scope, value and purpose, and communicate to the development team(s) Plan and prioritise the product backlog with the team, maintaining a focus on customer outcomes, balancing functional user stories with bug fixes, technical debt and maintenance activities Lead backlog refinement, collaborating with Business Analysts and Engineers to ensure the development backlogs are refined and prioritised ahead of sprint planning, providing clarity and context throughout the process Facilitate sprint planning with the development team(s), ensuring the sprint goal is agreed and understood Collaborate with multiple stakeholders throughout the development lifecycle to ensure expectations are managed and decisions, plans and progress are communicated. Please forward your CV for immediate consideration.
Randstad Technologies Recruitment
City, Manchester
Role: Identity & Access Management Analyst Location: Manchester Salary: 28,000 - 31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 11, 2024
Full time
Role: Identity & Access Management Analyst Location: Manchester Salary: 28,000 - 31,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Head of Solution Support Remote role with meetings in London once a week The Head of Solution Support is a new role within our expanding IT leadership team. The role of Head of Solution Support will provide direction and management to the Application Support team to ensure a coordinated strategy for IT and Technology as a whole. This role of Head of Solution Support will primarily be to manage a team of Application Support Analysts to ensure the continued operation of our various business applications ensuring the integrity, availability and functionality is maintained. The team is focused on providing efficient support to our internal users with queries and issues. The suitable individual will be a key contact for all application support related issues with scope to grow the role. As Head of Solution Support you ll be: Planning, coordinating and supervising all activities relating to the availability of critical business solutions and their functionality Providing 2nd/3rd level application support to a wide range of users Managing 3rd party vendors to form business partnerships to ensure support requirements are met Creating, updating & maintaining administration documentation and support processes Working closely with Finance, Payroll and Operations teams to understand support requirements. Responsible for developing, implementing, and supporting business applications as part of the IT service continuity plan (based on business impact analysis) and managing respective regular activities reviews, testing, back-up, and resource planning on an annual basis. Be the main point of contact for any escalated system incidents As Head of Solution Support you ll have: An understanding of IT systems and Business Applications An effective communicator with good telephone and interpersonal communication skills Able to identify problems, taking appropriate action to resolve. Customer service skills, empathy and ability to seek effective resolution to a support request Understand business processes Ability to prioritize and escalate issues as required Ability to work under pressure Understanding of the continuous improvement cycle and onboarding of new features and improvements What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success. Two paid volunteering days annually from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career. Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars. Our commitment to Diversity, Equality and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help. Qualifications: Key Qualifications GCSE A-C or equivalent (at least 3)
May 11, 2024
Full time
Head of Solution Support Remote role with meetings in London once a week The Head of Solution Support is a new role within our expanding IT leadership team. The role of Head of Solution Support will provide direction and management to the Application Support team to ensure a coordinated strategy for IT and Technology as a whole. This role of Head of Solution Support will primarily be to manage a team of Application Support Analysts to ensure the continued operation of our various business applications ensuring the integrity, availability and functionality is maintained. The team is focused on providing efficient support to our internal users with queries and issues. The suitable individual will be a key contact for all application support related issues with scope to grow the role. As Head of Solution Support you ll be: Planning, coordinating and supervising all activities relating to the availability of critical business solutions and their functionality Providing 2nd/3rd level application support to a wide range of users Managing 3rd party vendors to form business partnerships to ensure support requirements are met Creating, updating & maintaining administration documentation and support processes Working closely with Finance, Payroll and Operations teams to understand support requirements. Responsible for developing, implementing, and supporting business applications as part of the IT service continuity plan (based on business impact analysis) and managing respective regular activities reviews, testing, back-up, and resource planning on an annual basis. Be the main point of contact for any escalated system incidents As Head of Solution Support you ll have: An understanding of IT systems and Business Applications An effective communicator with good telephone and interpersonal communication skills Able to identify problems, taking appropriate action to resolve. Customer service skills, empathy and ability to seek effective resolution to a support request Understand business processes Ability to prioritize and escalate issues as required Ability to work under pressure Understanding of the continuous improvement cycle and onboarding of new features and improvements What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success. Two paid volunteering days annually from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career. Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars. Our commitment to Diversity, Equality and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help. Qualifications: Key Qualifications GCSE A-C or equivalent (at least 3)
Role: Identity & Access Management Analyst Location: London - Stratford Salary: 30,000 - 35,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 11, 2024
Full time
Role: Identity & Access Management Analyst Location: London - Stratford Salary: 30,000 - 35,000/annum Are you ready to be the gatekeeper of seamless access in a dynamic company? A large-scale not-for-profit organisation in London is urgently seeking a new IT Support / IAM Specialist to join their team. The focus of this role is on managing access to digital resources within a company, ensuring appropriate permissions for employees across different roles and situations. In addition the organisation has a culture that encourages a healthy work / life balance through home working / hybrid working options and extended holidays. Experience/Knowledge: Proficient in Microsoft AD, Office 365, Group Policy. Familiar with PowerShell scripting, Azure AD. Strong analytical and communication skills. Experience in User Life Cycle Management, RBAC automation. Understanding of regulatory compliance. Familiarity with ITIL processes. You will be rewarded with a package that includes: Basic salary of 30,000 - 35,000/annum 12% Pension 26 days holiday Flexible working / home working options A good work / life balance (this role is 9-5 with no shift patterns) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Junior or Graduate type role, Development Analyst, Microsoft Technology, Software, Code reviews, testing and maintenance, Technical Documentation, Requirements, Business Requirements. A top 100 law firm are looking for a graduate or junior software focused individual for this Development Analyst role. Hybrid role 2-3 days a week in Peterborough or Spalding office This would suite a graduate (Computer Science) or someone with a software development background. My client are looking for an individual to primarily undertake code testing, code review, technical documentation, code maintenance (i.e. minor bug fixes / support) PLUS ALSO undertake a small amount of development. You will have an aptitude for software development and come in at a junior level, undertake the testing / code maintenance etc whilst developing into a more development centric role. You would be coming in being an understudy to the existing developer and hopefully progressing into a developer over time. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance Junior or Graduate type role, Development Analyst, Microsoft Technology, Software, Code reviews, testing and maintenance, Technical Documentation, Requirements, Business Requirements.
May 11, 2024
Full time
Junior or Graduate type role, Development Analyst, Microsoft Technology, Software, Code reviews, testing and maintenance, Technical Documentation, Requirements, Business Requirements. A top 100 law firm are looking for a graduate or junior software focused individual for this Development Analyst role. Hybrid role 2-3 days a week in Peterborough or Spalding office This would suite a graduate (Computer Science) or someone with a software development background. My client are looking for an individual to primarily undertake code testing, code review, technical documentation, code maintenance (i.e. minor bug fixes / support) PLUS ALSO undertake a small amount of development. You will have an aptitude for software development and come in at a junior level, undertake the testing / code maintenance etc whilst developing into a more development centric role. You would be coming in being an understudy to the existing developer and hopefully progressing into a developer over time. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance Junior or Graduate type role, Development Analyst, Microsoft Technology, Software, Code reviews, testing and maintenance, Technical Documentation, Requirements, Business Requirements.