This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role. Recruiter: Adam Titmus
May 19, 2024
Full time
Our client is a leading global logistics firm headquartered in Bristol is seeking a skilled Network Engineer to join our clients dynamic team. With a robust presence across the globe, they offer unparalleled opportunities for professional growth and development in the ever-evolving field of logistics. Role Overview: As a Network Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and security of our clients network infrastructure. Working within our dedicated IT team, you will focus on Cisco technologies and network design, contributing to the seamless operation of our global logistics network. Key Responsibilities: Design, implement, and maintain network infrastructure solutions using Cisco technologies. Collaborate with cross-functional teams to understand business requirements and translate them into network design specifications. Perform network troubleshooting and issue resolution to ensure uninterrupted network operations. Conduct regular network performance monitoring and capacity planning activities. Implement network security measures and protocols to safeguard data and infrastructure integrity. Stay abreast of emerging technologies and industry trends to propose innovative network solutions. Requirements: Proven experience as a Network Engineer, preferably within a logistics or related industry. Strong expertise in Cisco networking technologies, including routers, switches, and firewalls. Proficiency in network design principles and methodologies. Solid understanding of TCP/IP, VLANs, VPNs, and other networking protocols. Experience with network monitoring and diagnostic tools. Excellent problem-solving skills with a meticulous attention to detail. Effective communication and collaboration abilities, with a customer-focused approach. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Cisco Certified Network Professional (CCNP) or equivalent certification. Experience with software-defined networking (SDN) technologies. Familiarity with cloud networking concepts (e.g., AWS, Azure). What will you get? Basic of up £55,000 per annum + bonus Hybrid working environment Paid for certifications 25 days holiday + bank You must hold a valid UK drivers licence due to travel included within the role. Unfortunatley no sponsorship is on offer for this role. Recruiter: Adam Titmus
A new opportunity has risen for a Data and Insights Manager to join our D2C team. The Data and Insights team is a small but dynamic and experienced group of SMEs who work across Google Analytics, Bloomreach CDP and BI/data engineering. The team is the first port of call for insights from our customer-centric marketing, product, PR, content and strategy teams, as well as working on projects and initiatives to allow the business to harness the power of our data. The team are continually working to understand our customers better through meticulous tracking and analysis. We're passionate about delivering an increasingly personalised and segmented approach to every customer touchpoint to empower our customers to reach their financial goals. Plus, we know the best decisions are data-driven - so we give our senior management team the best business intelligence data at their fingertips. We're looking for an experienced, driven and hands-on manager for the team, who can support the individual specialists deliver their ambitious roadmap. What does the job involve? The key responsibilities of the role are as follows: Management of a growing and high performing team (currently 5 members ranging from junior analyst to experienced specialists). Foster a culture of collaboration, innovation, and continuous learning to drive professional growth and development within the team. You'll be responsible for managing the day-to-day work of the team, working with the team to triage incoming requests, gather requirements for data tasks (whether that be dashboards, new functionality, analysis pieces or tracking requests) and manage the team's backlog on JIRA. You'll take on running sprint planning meetings and daily stand ups with team, identifying blockers and addressing where necessary. You'll ensure the team's work is of the highest standard by QAing before delivery to the business. Act as the interface between data and marketing, product and other D2C teams to enable them to make the best use of our data and insights. You'll oversee projects being run out of the data team, as well as working with stakeholders across the business when there's a cross-functional project requiring data input (that's most of them!). Ensure compliance with regulatory requirements and industry standards related to data privacy, security, and confidentiality. You'll ensure the team have effective controls in place, monitor any risks to the team and own the rectification of any data incidents. You'll support the individual specialists in defining and executing their roadmaps across Google, Bloomreach and Snowflake. Support Senior BI developer by overseeing the collection and integration of data from internal and external sources. Implement robust data pipelines and ETL processes to streamline data ingestion and transformation. Competence, Knowledge & Skills: Proven experience in a data management or analytics role within the financial services industry Proven understanding of GDPR, preferably in financial services Knowledge of Google Analytics, Database architecture (cloud) and CPDs Management experience with track record of building effective and happy teams. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or SAS. Experience with data visualization tools, particularly Power BI Outstanding stakeholder management skills Excellent prioritisation skills, including effective communication of priorities Experience in analysis and development within a BI environment Agile/scrum experience would be a benefit Highly effective communication skills and comfortable working with both technical and non-technical teams Excellent analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights. Flexible approach to work and adaptable to changing environment Embraces continuous learning JIRA and Confluence experience would be an advantage AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. What we offer: Salary of £60,000 - £70,000 depending on experience Generous holiday allowance increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual share scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Paid volunteering opportunities, free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
May 19, 2024
Full time
A new opportunity has risen for a Data and Insights Manager to join our D2C team. The Data and Insights team is a small but dynamic and experienced group of SMEs who work across Google Analytics, Bloomreach CDP and BI/data engineering. The team is the first port of call for insights from our customer-centric marketing, product, PR, content and strategy teams, as well as working on projects and initiatives to allow the business to harness the power of our data. The team are continually working to understand our customers better through meticulous tracking and analysis. We're passionate about delivering an increasingly personalised and segmented approach to every customer touchpoint to empower our customers to reach their financial goals. Plus, we know the best decisions are data-driven - so we give our senior management team the best business intelligence data at their fingertips. We're looking for an experienced, driven and hands-on manager for the team, who can support the individual specialists deliver their ambitious roadmap. What does the job involve? The key responsibilities of the role are as follows: Management of a growing and high performing team (currently 5 members ranging from junior analyst to experienced specialists). Foster a culture of collaboration, innovation, and continuous learning to drive professional growth and development within the team. You'll be responsible for managing the day-to-day work of the team, working with the team to triage incoming requests, gather requirements for data tasks (whether that be dashboards, new functionality, analysis pieces or tracking requests) and manage the team's backlog on JIRA. You'll take on running sprint planning meetings and daily stand ups with team, identifying blockers and addressing where necessary. You'll ensure the team's work is of the highest standard by QAing before delivery to the business. Act as the interface between data and marketing, product and other D2C teams to enable them to make the best use of our data and insights. You'll oversee projects being run out of the data team, as well as working with stakeholders across the business when there's a cross-functional project requiring data input (that's most of them!). Ensure compliance with regulatory requirements and industry standards related to data privacy, security, and confidentiality. You'll ensure the team have effective controls in place, monitor any risks to the team and own the rectification of any data incidents. You'll support the individual specialists in defining and executing their roadmaps across Google, Bloomreach and Snowflake. Support Senior BI developer by overseeing the collection and integration of data from internal and external sources. Implement robust data pipelines and ETL processes to streamline data ingestion and transformation. Competence, Knowledge & Skills: Proven experience in a data management or analytics role within the financial services industry Proven understanding of GDPR, preferably in financial services Knowledge of Google Analytics, Database architecture (cloud) and CPDs Management experience with track record of building effective and happy teams. Proficiency in data analysis tools and programming languages such as SQL, Python, R, or SAS. Experience with data visualization tools, particularly Power BI Outstanding stakeholder management skills Excellent prioritisation skills, including effective communication of priorities Experience in analysis and development within a BI environment Agile/scrum experience would be a benefit Highly effective communication skills and comfortable working with both technical and non-technical teams Excellent analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights. Flexible approach to work and adaptable to changing environment Embraces continuous learning JIRA and Confluence experience would be an advantage AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. What we offer: Salary of £60,000 - £70,000 depending on experience Generous holiday allowance increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual share scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Paid volunteering opportunities, free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Join Our Clients Team as Head of Data Integration and Strategy Location: North London Salary: £65,000 - £75,000 per annum Working Hours: Full-time, Monday to Friday, 8:00 am - 5:00 pm Benefits: 25 days Annual Leave plus statutory bank holidays Additional days over the Christmas and New Year period Pension scheme Onsite gym facilities Free parking Flexible working: option to work up to 2 days from home Your Role: As the Head of Data Integration and Strategy , you will lead the design and implementation of data strategies, collaborating with project managers, system architects, and senior managers to optimise data flow management across the Education Group. Reporting directly to the IT Director, you will play a crucial role in fostering a data-driven culture and driving innovation in data management. Key Responsibilities: Define and execute a comprehensive educational system strategy. Oversee the integration of new schools into strategic solutions. Foster a data-driven culture within the organisation. Manage data security and compliance. Collaborate cross-functionally to define data quality standards. Develop roadmaps for data-related projects. Your Profile: Proven experience in data architecture, management, and analysis Strong leadership and communication skills Proficiency in SQL and database management Familiarity with PowerBI/Tableau dashboarding tools Bachelor's degree in a related field required We Offer: Competitive salary package and benefits Opportunity to make a significant impact on education. Collaborative and supportive work environment Continuous professional development opportunities Apply Now: If you're passionate about leveraging data to drive excellence in education and making a meaningful impact on students' lives, we want to hear from you! Apply now to join our client's dynamic team as Head of Data Integration and Strategy. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
May 19, 2024
Full time
Join Our Clients Team as Head of Data Integration and Strategy Location: North London Salary: £65,000 - £75,000 per annum Working Hours: Full-time, Monday to Friday, 8:00 am - 5:00 pm Benefits: 25 days Annual Leave plus statutory bank holidays Additional days over the Christmas and New Year period Pension scheme Onsite gym facilities Free parking Flexible working: option to work up to 2 days from home Your Role: As the Head of Data Integration and Strategy , you will lead the design and implementation of data strategies, collaborating with project managers, system architects, and senior managers to optimise data flow management across the Education Group. Reporting directly to the IT Director, you will play a crucial role in fostering a data-driven culture and driving innovation in data management. Key Responsibilities: Define and execute a comprehensive educational system strategy. Oversee the integration of new schools into strategic solutions. Foster a data-driven culture within the organisation. Manage data security and compliance. Collaborate cross-functionally to define data quality standards. Develop roadmaps for data-related projects. Your Profile: Proven experience in data architecture, management, and analysis Strong leadership and communication skills Proficiency in SQL and database management Familiarity with PowerBI/Tableau dashboarding tools Bachelor's degree in a related field required We Offer: Competitive salary package and benefits Opportunity to make a significant impact on education. Collaborative and supportive work environment Continuous professional development opportunities Apply Now: If you're passionate about leveraging data to drive excellence in education and making a meaningful impact on students' lives, we want to hear from you! Apply now to join our client's dynamic team as Head of Data Integration and Strategy. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Head of Business Intelligence/ Team Lead - Wealth Management London The role of Head of Business Intelligence is to lead the development and implementation of reporting and analytics solutions within the IT department. Reporting to the CTO, the role involves setting the vision and strategy for business intelligence, managing a small team, and collaborating with stakeholders to prioritise and deliver solutions.Responsibilities include capability development, business intelligence solution delivery, performance and quality management, and maintaining technical expertise.The ideal candidate has extensive experience in Business Intelligence, data modeling, Azure platform, SQL databases, and DevOps practices.Desired skills include stakeholder relationship management, familiarity with big data technologies and Azure cloud architecture, relevant certifications, and project management experience. The role may involve additional duties as required.Skills: Azure Knowledge: Comprehensive understanding of the Azure platform, including knowledge about its architecture, services, and security measures. Detailed working knowledge of one or more market leading business intelligence platforms or tools (PowerBI, Tableau). Expert knowledge of business intelligence concepts, data visualisation and analytic methods. Data Engineering: A strong background in data engineering, with thorough understanding of concepts like ETL (Extract, Transform, Load), data cleaning, data structures, and data warehousing. Azure Data Services: Hands-on experience with Azure data services like Azure SQL Database, Azure Data Factory, Azure Data Lake, and Azure Synapse Analytics. SQL Database Experience: Proficiency in SQL databases with the ability to write complex queries and procedures. Experience with Azure SQL Database is particularly important.Desired: Stakeholder Relationship Management: Experience working with different stakeholders, understanding their needs and communicating effectively. Proven ability to maintain strong stakeholder relationships. Project Management: Experience with project management methodologies like Agile, Scrum, or Kanban, which can be useful in a team setting. Cloud Architecture: Understanding of broader cloud architecture principles and other cloud services, such as those provided by AWS or Google Cloud, can be a beneficial complementary skill.
May 18, 2024
Full time
Head of Business Intelligence/ Team Lead - Wealth Management London The role of Head of Business Intelligence is to lead the development and implementation of reporting and analytics solutions within the IT department. Reporting to the CTO, the role involves setting the vision and strategy for business intelligence, managing a small team, and collaborating with stakeholders to prioritise and deliver solutions.Responsibilities include capability development, business intelligence solution delivery, performance and quality management, and maintaining technical expertise.The ideal candidate has extensive experience in Business Intelligence, data modeling, Azure platform, SQL databases, and DevOps practices.Desired skills include stakeholder relationship management, familiarity with big data technologies and Azure cloud architecture, relevant certifications, and project management experience. The role may involve additional duties as required.Skills: Azure Knowledge: Comprehensive understanding of the Azure platform, including knowledge about its architecture, services, and security measures. Detailed working knowledge of one or more market leading business intelligence platforms or tools (PowerBI, Tableau). Expert knowledge of business intelligence concepts, data visualisation and analytic methods. Data Engineering: A strong background in data engineering, with thorough understanding of concepts like ETL (Extract, Transform, Load), data cleaning, data structures, and data warehousing. Azure Data Services: Hands-on experience with Azure data services like Azure SQL Database, Azure Data Factory, Azure Data Lake, and Azure Synapse Analytics. SQL Database Experience: Proficiency in SQL databases with the ability to write complex queries and procedures. Experience with Azure SQL Database is particularly important.Desired: Stakeholder Relationship Management: Experience working with different stakeholders, understanding their needs and communicating effectively. Proven ability to maintain strong stakeholder relationships. Project Management: Experience with project management methodologies like Agile, Scrum, or Kanban, which can be useful in a team setting. Cloud Architecture: Understanding of broader cloud architecture principles and other cloud services, such as those provided by AWS or Google Cloud, can be a beneficial complementary skill.
CEF - City Electrical Factors - IT
Durham, County Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a QA Test Analyst at CEF: As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project. In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within. You'll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems. You'll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation. Your Objectives: Creation and execution of test scripts, recording the outcome, and creating and escalating defects and tracking issues to completion Hands on testing of all parts of a Windows based ERP system Working in a cross functional team of other software testers, business analysts andsubject-matter-experts to understand and document the existing system Collaborating with members of the development team to provide Test feedback and specific test outcomes Testing of interfaces and integration with other modules, products or sites Preparation and execution of test plans and test scripts, along with amending and updating of test materials with a mindset for continuous improvement Performing static testing and impact assessment of Design and Change Request documentation Key Skills and Experience: Experience performing manual tests on Windows based systems in an Agile environment Excellent attention to detail, able to effectively track, report and resolve quality issues Understanding of software specification requirements, and the ability to interpret acceptance criteria and derive tests accordingly Experience testing the integration points between modules, applications and systems Excellent written and verbal communication skills Interview Process: Screening Call with Talent Acquisition (30 mins) Microsoft Teams call with our Software Engineering Lead and our Global Test and Assurance Practice Lead (30 mins) Microsoft Teams call with our Global Head of Finance IT, Software Engineering Lead and Global Test and Assurance Practice Lead (90 mins) Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% employee / 3% employer (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life Free use of the state-of-the-art private gym at our IT Headquarters Location Our Finance IT Team like to get together in the Durham office on occasion. This is optional and the role is predominantly home based however there may be some required travel to the Durham or Kenilworth office for team meetings and other events.
May 18, 2024
Full time
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as a QA Test Analyst at CEF: As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project. In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within. You'll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems. You'll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation. Your Objectives: Creation and execution of test scripts, recording the outcome, and creating and escalating defects and tracking issues to completion Hands on testing of all parts of a Windows based ERP system Working in a cross functional team of other software testers, business analysts andsubject-matter-experts to understand and document the existing system Collaborating with members of the development team to provide Test feedback and specific test outcomes Testing of interfaces and integration with other modules, products or sites Preparation and execution of test plans and test scripts, along with amending and updating of test materials with a mindset for continuous improvement Performing static testing and impact assessment of Design and Change Request documentation Key Skills and Experience: Experience performing manual tests on Windows based systems in an Agile environment Excellent attention to detail, able to effectively track, report and resolve quality issues Understanding of software specification requirements, and the ability to interpret acceptance criteria and derive tests accordingly Experience testing the integration points between modules, applications and systems Excellent written and verbal communication skills Interview Process: Screening Call with Talent Acquisition (30 mins) Microsoft Teams call with our Software Engineering Lead and our Global Test and Assurance Practice Lead (30 mins) Microsoft Teams call with our Global Head of Finance IT, Software Engineering Lead and Global Test and Assurance Practice Lead (90 mins) Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you'll always receive a warm welcome! Pension: 3% employee / 3% employer (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life Free use of the state-of-the-art private gym at our IT Headquarters Location Our Finance IT Team like to get together in the Durham office on occasion. This is optional and the role is predominantly home based however there may be some required travel to the Durham or Kenilworth office for team meetings and other events.
The company: A private TechForGood business in the North East is going through a process of global expansion and is looking for a Head of Information Security to drive excellence across security practices. Over the past 4 years, they have grown from a team of 20 to 250 and have quadrupled their profits. They work across a range of practices within a specific sector, and the use of technology makes a genuine difference in people's lives. Over the next 4 years, they plan to replicate this success and are looking for innovative and proactive people to joint them on the journey. The role: You will be responsible for ensuring that the software and applications that the clients are onboarded onto are secure and compliant. You will have a focus on the protection of data for customers, business partners, employees and third parties. This is going to be a fast-paced role, so the ability to zoom out, prioritise and lead projects will be key, as multiple clients may be being onboarded at one time. You will need to develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program across the whole group. Collaborating with the senior leadership team and key stakeholders will be a large part of this role, so excellent communication will be key. Day-to-day tasks will include Secure information assets and ensure information security and compliance with relevant legislation and legal interpretation. Facilitate risk assessment and risk management processes. Develop and implement group-wide adoption of ISO 27001 and Cyber Essentials Plus Ensure group-wide compliance with PCI, GDPR, NHS DSP Toolkit Raise awareness of risk management concerns. Ensure best practice from a security perspective in the development practices, for example driving secure coding practices, communicating OWASP top 10 etc Stay up-to-date with information security issues and regulatory changes Monitor all security incidents and act as the primary control point during significant information security incidents. Coaching and mentoring IT and Engineering teams regarding security best practices Maintain continual growth in professional skills and knowledge Experience required: Possess extensive knowledge and experience of IT security and compliance frameworks at all levels. Have strong experience with SaaS/Cloud-based solutions. Demonstrate a strong technical background covering IT, Infrastructure, and Software Development with experience across a broad range of architectures, technologies, and development practices. Exhibit strong team leadership skills, including motivation, performance management, cultural awareness, coaching, and development. Have extensive stakeholder management experience up to board level. Benefits include: 28 Days annual leave + public holidays Holiday buy scheme Enhanced company pension Company bonus scheme Share options Sick pay scheme Income protection Private health insurance cash plan Life assurance Flexible benefits including discounted gym, cycle to work, technology scheme, shopping discounts etc. Permanent/ 37.5 hours/ 1 day per week in office/ Monday - Friday/ CISO Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
May 18, 2024
Full time
The company: A private TechForGood business in the North East is going through a process of global expansion and is looking for a Head of Information Security to drive excellence across security practices. Over the past 4 years, they have grown from a team of 20 to 250 and have quadrupled their profits. They work across a range of practices within a specific sector, and the use of technology makes a genuine difference in people's lives. Over the next 4 years, they plan to replicate this success and are looking for innovative and proactive people to joint them on the journey. The role: You will be responsible for ensuring that the software and applications that the clients are onboarded onto are secure and compliant. You will have a focus on the protection of data for customers, business partners, employees and third parties. This is going to be a fast-paced role, so the ability to zoom out, prioritise and lead projects will be key, as multiple clients may be being onboarded at one time. You will need to develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program across the whole group. Collaborating with the senior leadership team and key stakeholders will be a large part of this role, so excellent communication will be key. Day-to-day tasks will include Secure information assets and ensure information security and compliance with relevant legislation and legal interpretation. Facilitate risk assessment and risk management processes. Develop and implement group-wide adoption of ISO 27001 and Cyber Essentials Plus Ensure group-wide compliance with PCI, GDPR, NHS DSP Toolkit Raise awareness of risk management concerns. Ensure best practice from a security perspective in the development practices, for example driving secure coding practices, communicating OWASP top 10 etc Stay up-to-date with information security issues and regulatory changes Monitor all security incidents and act as the primary control point during significant information security incidents. Coaching and mentoring IT and Engineering teams regarding security best practices Maintain continual growth in professional skills and knowledge Experience required: Possess extensive knowledge and experience of IT security and compliance frameworks at all levels. Have strong experience with SaaS/Cloud-based solutions. Demonstrate a strong technical background covering IT, Infrastructure, and Software Development with experience across a broad range of architectures, technologies, and development practices. Exhibit strong team leadership skills, including motivation, performance management, cultural awareness, coaching, and development. Have extensive stakeholder management experience up to board level. Benefits include: 28 Days annual leave + public holidays Holiday buy scheme Enhanced company pension Company bonus scheme Share options Sick pay scheme Income protection Private health insurance cash plan Life assurance Flexible benefits including discounted gym, cycle to work, technology scheme, shopping discounts etc. Permanent/ 37.5 hours/ 1 day per week in office/ Monday - Friday/ CISO Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. Key Deliverables: Oversee IT operations and supervise systems and IT staff Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems). Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology Ensure smooth delivery and operation of IT services by monitoring systems performance Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, servers, PCs, software apps, telephones, and peripherals. Oversee the development and enhancement of systems and integration of new systems with those existing. Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning. Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001 / SOX Create processes and standards for selection, implementation, and support of systems Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals. Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements Understand and compliantly work within regulation such as the Data Protection Act Ensure personal training and competency requirements are in line and up to date with company policy Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security. Critical Competencies: You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches. Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients. Desirable Skills and Experience: Bachelor's Degree in Programming, Computer Science, or related 6+ years' management experience in an IT environment At least three years previous experience of Board level A good working knowledge of ISO 27001 / SOX Strong interpersonal skills and ability to effectively communicate with teams across the entire Excellent leadership and decision-making Proven success working in a fast-paced, high-growth Keen business sense, with the ability to find creative business-oriented solutions to problems A good understanding of FCA regulations with a particular focus on General Insurance and Consumer Salary/Package £90,000 - £100,000 per annum Hybrid working - 2-3 days on site Company bonus scheme 25 days annual leave + bank holidays (rising with service to 30 days) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 18, 2024
Full time
Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. Key Deliverables: Oversee IT operations and supervise systems and IT staff Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems). Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology Ensure smooth delivery and operation of IT services by monitoring systems performance Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, servers, PCs, software apps, telephones, and peripherals. Oversee the development and enhancement of systems and integration of new systems with those existing. Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning. Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001 / SOX Create processes and standards for selection, implementation, and support of systems Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals. Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements Understand and compliantly work within regulation such as the Data Protection Act Ensure personal training and competency requirements are in line and up to date with company policy Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security. Critical Competencies: You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches. Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients. Desirable Skills and Experience: Bachelor's Degree in Programming, Computer Science, or related 6+ years' management experience in an IT environment At least three years previous experience of Board level A good working knowledge of ISO 27001 / SOX Strong interpersonal skills and ability to effectively communicate with teams across the entire Excellent leadership and decision-making Proven success working in a fast-paced, high-growth Keen business sense, with the ability to find creative business-oriented solutions to problems A good understanding of FCA regulations with a particular focus on General Insurance and Consumer Salary/Package £90,000 - £100,000 per annum Hybrid working - 2-3 days on site Company bonus scheme 25 days annual leave + bank holidays (rising with service to 30 days) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us? SD Worx is recruiting a Procurement Category Manager with specialization in Technology, to strengthen its Corporate Procurement organization. Your role Within the global Corporate Procurement organization, you will drive the development and implementation of procurement strategies for goods and services in the domain of Information Technology (IT Hardware, IT Software, Telecom, Hosting Services, IT Professional Services, ) You will be part of the Finance organisation where you report to the Head of Procurement. What do we have to offer? An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home - everything is negotiable Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx! What do you have to offer? Master degree in one of the following domains: Information technology, Business, Economics, Finance or a comparable professional education. Min. 3 years of valid experience in a similar function or related position and in-depth knowledge of the technology category at hand. Seasoned practitioner of category management & supplier management process. Proficient at negotiating and contracting. Knowledge of purchasing tools and methodologies. Strategic mindset, strong analytical skills, data oriented, comfortable with digital technologies. Excellent communication, interpersonal and influencing skills. Ability to think critically, digest diverse inputs and innovate solutions. Creative, agile, flexible and resilient. Action oriented and solution minded team player with high degree of self-management. Excellent English-written and spoken. Experience with Sustainable procurement is a plus. Key activities To build strong relations with internal stakeholders to maximize Total Cost of Ownership savings and Procurement's value contribution. To identify the business needs and to develop procurement Sourcing strategy for the (sub)category in close collaboration with your stakeholders based upon an in depth understanding of the market trends and supplier capabilities. To manage -in close collaboration with the business- all key suppliers to maximize their value delivery to minimize the exposure for the company. To establish best practices in the domain of IT procurement. To assure achieving compliance targets with policies, strategies and processes. To contribute to the further development and professionalisation of the procurement organization and processes. To strive meeting the mutually agreed Procurement targets contributing to the overall budget targets. From many places, we work as one, moving from better to best together. SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.
May 18, 2024
Full time
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us? SD Worx is recruiting a Procurement Category Manager with specialization in Technology, to strengthen its Corporate Procurement organization. Your role Within the global Corporate Procurement organization, you will drive the development and implementation of procurement strategies for goods and services in the domain of Information Technology (IT Hardware, IT Software, Telecom, Hosting Services, IT Professional Services, ) You will be part of the Finance organisation where you report to the Head of Procurement. What do we have to offer? An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home - everything is negotiable Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx! What do you have to offer? Master degree in one of the following domains: Information technology, Business, Economics, Finance or a comparable professional education. Min. 3 years of valid experience in a similar function or related position and in-depth knowledge of the technology category at hand. Seasoned practitioner of category management & supplier management process. Proficient at negotiating and contracting. Knowledge of purchasing tools and methodologies. Strategic mindset, strong analytical skills, data oriented, comfortable with digital technologies. Excellent communication, interpersonal and influencing skills. Ability to think critically, digest diverse inputs and innovate solutions. Creative, agile, flexible and resilient. Action oriented and solution minded team player with high degree of self-management. Excellent English-written and spoken. Experience with Sustainable procurement is a plus. Key activities To build strong relations with internal stakeholders to maximize Total Cost of Ownership savings and Procurement's value contribution. To identify the business needs and to develop procurement Sourcing strategy for the (sub)category in close collaboration with your stakeholders based upon an in depth understanding of the market trends and supplier capabilities. To manage -in close collaboration with the business- all key suppliers to maximize their value delivery to minimize the exposure for the company. To establish best practices in the domain of IT procurement. To assure achieving compliance targets with policies, strategies and processes. To contribute to the further development and professionalisation of the procurement organization and processes. To strive meeting the mutually agreed Procurement targets contributing to the overall budget targets. From many places, we work as one, moving from better to best together. SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.
Are you a seasoned database professional with extensive DBA experience? Are you on the lookout for an exciting opportunity to spearhead technological advancements for a global enterprise in a high-availability, scalable environment? Here is an exceptional chance to join an expanding and well-established FinTech company. They boast over 4 million customers on their platforms and are in the process of revolutionizing their products, technological capabilities, and infrastructure. They are currently seeking a Senior Database Administrator or Principal DBA to assume responsibility for the management of their database systems. You will play a pivotal role in shaping the new roadmap and tackling intricate technical challenges across their database infrastructure and storage systems. Key Responsibilities: Take on a critical role in advancing the database environment by collaborating with a global team of DBAs across different time zones, providing guidance, coaching, and mentorship as needed. Oversee the design, development, and implementation of storage systems to ensure 99.999% availability, performance optimization, and scalability. Implement high-availability and disaster recovery solutions for mission-critical databases. Collaborate with senior stakeholders and cross-functional teams, closely aligning with cloud infrastructure and analytics groups. Required Experience: A Bachelor's or Master's degree in Computer Science or related fields. A minimum of 12 years of commercial experience in database administration and management. Profound knowledge of database management systems, particularly PostgreSQL, with familiarity in other databases like Oracle, MSSQL, MYSQL, Mongo, and related technologies. Strong comprehension of database design, optimization, performance tuning, and security. Expertise in high availability and disaster recovery solutions, including clustering, backup, and storage. This role provides the opportunity to work at a senior level, influencing the next phase of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior professionals, and contribute to a growing organization with complex challenges to address. This position offers a hybrid and flexible work arrangement, occasional travel opportunities, and a chance to be part of a thriving cloud-focused technology business. If you are intrigued and would like to learn more, please reach out to us.
May 18, 2024
Full time
Are you a seasoned database professional with extensive DBA experience? Are you on the lookout for an exciting opportunity to spearhead technological advancements for a global enterprise in a high-availability, scalable environment? Here is an exceptional chance to join an expanding and well-established FinTech company. They boast over 4 million customers on their platforms and are in the process of revolutionizing their products, technological capabilities, and infrastructure. They are currently seeking a Senior Database Administrator or Principal DBA to assume responsibility for the management of their database systems. You will play a pivotal role in shaping the new roadmap and tackling intricate technical challenges across their database infrastructure and storage systems. Key Responsibilities: Take on a critical role in advancing the database environment by collaborating with a global team of DBAs across different time zones, providing guidance, coaching, and mentorship as needed. Oversee the design, development, and implementation of storage systems to ensure 99.999% availability, performance optimization, and scalability. Implement high-availability and disaster recovery solutions for mission-critical databases. Collaborate with senior stakeholders and cross-functional teams, closely aligning with cloud infrastructure and analytics groups. Required Experience: A Bachelor's or Master's degree in Computer Science or related fields. A minimum of 12 years of commercial experience in database administration and management. Profound knowledge of database management systems, particularly PostgreSQL, with familiarity in other databases like Oracle, MSSQL, MYSQL, Mongo, and related technologies. Strong comprehension of database design, optimization, performance tuning, and security. Expertise in high availability and disaster recovery solutions, including clustering, backup, and storage. This role provides the opportunity to work at a senior level, influencing the next phase of growth within a challenging technical environment. You will have the chance to shape the roadmap, collaborate with other senior professionals, and contribute to a growing organization with complex challenges to address. This position offers a hybrid and flexible work arrangement, occasional travel opportunities, and a chance to be part of a thriving cloud-focused technology business. If you are intrigued and would like to learn more, please reach out to us.
JOB DESCRIPTION: Head of Production (12m Maternity cover) London, Hybrid This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, eBay, Just Eat Takeaway, Mammut, Twitch, TikTok, and The White Company. JOB PURPOSE We produce video and photo content for Digital, ATL and TTL 360 campaigns. Our producers are a multi-discipline team, handling a variety of line production, agency production and integrated production based on project needs. Our team are responsible for end-to-end production, including costing, sourcing cast, searching locations, hiring crew, kit direct as well as managing post-production and delivery phases. Some of our team also manage our busy always on accounts and creative automation projects across a variety of clients. For our larger productions we work with best-in-class 3rd party production companies to give our clients a range of dynamic production solutions and the flexibility they need to create high quality marketing content. We enjoy the flexibility of working as agency side or line producers as needed The majority of our work is digital and our aim is to produce TV quality productions for mobile based customer experiences. We design each creative execution specifically for the platform that it will be viewed or interacted with, for example YouTube, TikTok, Instagram or Snap. We're looking for a Head of Production to join our expanding production team on a Maternity FTC role. The Head of Production will be responsible for managing this large team alongside our other Head of Production and Production Director to oversee all parts of the production process. This person will also be expected to lead on certain projects, working with our Producers in an oversight role to advise, problem solve and act as point of escalation across larger campaigns. We're looking for someone with strong project management and communication skills, as well as contacts and experience in the production industry. KEY RESPONSIBILITIES This role will be varied and you will be responsible for, but not limited to: Overall + Team management Management of production team alongside another Head of Production. Resourcing new production jobs weekly. Oversight on 'always on' accounts, mitigating any issues that might arise and working with other departments to find solves, better processes + ways of working. Oversight on production jobs, particularly around the development and post production stages. Advising on a broad range of production queries, from usage enquiries to best post production techniques to achieve best results for creative concepts. Team escalation point. Oversight from an Integrated Production perspective Working closely with all agency departments on larger 360 campaigns to ensure concept to delivery production This will entail working with our producers to support / advise on all parts of the production process but specifically from an Integrated production perspective such as design development, production of adaptation work being run through DEPT design team and delivery phases of a campaign. Advising and facilitating Post house x Agency workflows and sharing of elements on campaigns that require shared working in Post Production process. Interrogating media plans and supply dates against WIP creative and production timings, working with our account team and media agency to find solves where needed. Working closely with design team and producers to ensure they have clear understanding of timings and deliverables and that our internal team is resourced appropriately. Using technology & project management software (specifically AirTable) to help reduce reduce manual data entry and smooth production workflows Post Production Oversight Advising the team on post production capabilities across internal and 3rd party suppliers and best processes for creative/ treatments. Managing and sourcing 3rd party post house recommendations. Advising on Post Production timelines, workflows + budgets. SKILLS AND PREVIOUS EXPERIENCE REQUIRED Extensive experience as a Senior Producer / Head of Production at a ATL or TTL Agency. Experience in delivering full 360 Campaigns a must. Understanding of TTL campaigns and in-depth knowledge of production process from concept to delivery, across both ATL through to BTL adapts as well as a clear understanding and background in the adaptation process from 3rd Party post houses to in-house teams. Understanding and experience in shoot production in an Agency Producer capacity. Strong understanding of in-house design departments, roles within and ability to manage projects that would pass through them, from brief to delivery. In depth knowledge of post production processes and catalogue of contacts + post houses in the industry. Knowledge of usage across stock libraries, talent + IP watchouts. Knowledge of playout and traffic process. Understanding of social / digital platforms and best practices. Management experience within an agency. Strong interpersonal skills, ability to problem-solve and manage issues as they arise with team members and peers across other departments. Experience producing campaigns for social media. Experience managing production planning for campaigns. Experience working on consumer brands. Strong client communication skills. Ability to react quickly within a fast-paced environment. Solution orientated. WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme EAP scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
May 18, 2024
Full time
JOB DESCRIPTION: Head of Production (12m Maternity cover) London, Hybrid This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, eBay, Just Eat Takeaway, Mammut, Twitch, TikTok, and The White Company. JOB PURPOSE We produce video and photo content for Digital, ATL and TTL 360 campaigns. Our producers are a multi-discipline team, handling a variety of line production, agency production and integrated production based on project needs. Our team are responsible for end-to-end production, including costing, sourcing cast, searching locations, hiring crew, kit direct as well as managing post-production and delivery phases. Some of our team also manage our busy always on accounts and creative automation projects across a variety of clients. For our larger productions we work with best-in-class 3rd party production companies to give our clients a range of dynamic production solutions and the flexibility they need to create high quality marketing content. We enjoy the flexibility of working as agency side or line producers as needed The majority of our work is digital and our aim is to produce TV quality productions for mobile based customer experiences. We design each creative execution specifically for the platform that it will be viewed or interacted with, for example YouTube, TikTok, Instagram or Snap. We're looking for a Head of Production to join our expanding production team on a Maternity FTC role. The Head of Production will be responsible for managing this large team alongside our other Head of Production and Production Director to oversee all parts of the production process. This person will also be expected to lead on certain projects, working with our Producers in an oversight role to advise, problem solve and act as point of escalation across larger campaigns. We're looking for someone with strong project management and communication skills, as well as contacts and experience in the production industry. KEY RESPONSIBILITIES This role will be varied and you will be responsible for, but not limited to: Overall + Team management Management of production team alongside another Head of Production. Resourcing new production jobs weekly. Oversight on 'always on' accounts, mitigating any issues that might arise and working with other departments to find solves, better processes + ways of working. Oversight on production jobs, particularly around the development and post production stages. Advising on a broad range of production queries, from usage enquiries to best post production techniques to achieve best results for creative concepts. Team escalation point. Oversight from an Integrated Production perspective Working closely with all agency departments on larger 360 campaigns to ensure concept to delivery production This will entail working with our producers to support / advise on all parts of the production process but specifically from an Integrated production perspective such as design development, production of adaptation work being run through DEPT design team and delivery phases of a campaign. Advising and facilitating Post house x Agency workflows and sharing of elements on campaigns that require shared working in Post Production process. Interrogating media plans and supply dates against WIP creative and production timings, working with our account team and media agency to find solves where needed. Working closely with design team and producers to ensure they have clear understanding of timings and deliverables and that our internal team is resourced appropriately. Using technology & project management software (specifically AirTable) to help reduce reduce manual data entry and smooth production workflows Post Production Oversight Advising the team on post production capabilities across internal and 3rd party suppliers and best processes for creative/ treatments. Managing and sourcing 3rd party post house recommendations. Advising on Post Production timelines, workflows + budgets. SKILLS AND PREVIOUS EXPERIENCE REQUIRED Extensive experience as a Senior Producer / Head of Production at a ATL or TTL Agency. Experience in delivering full 360 Campaigns a must. Understanding of TTL campaigns and in-depth knowledge of production process from concept to delivery, across both ATL through to BTL adapts as well as a clear understanding and background in the adaptation process from 3rd Party post houses to in-house teams. Understanding and experience in shoot production in an Agency Producer capacity. Strong understanding of in-house design departments, roles within and ability to manage projects that would pass through them, from brief to delivery. In depth knowledge of post production processes and catalogue of contacts + post houses in the industry. Knowledge of usage across stock libraries, talent + IP watchouts. Knowledge of playout and traffic process. Understanding of social / digital platforms and best practices. Management experience within an agency. Strong interpersonal skills, ability to problem-solve and manage issues as they arise with team members and peers across other departments. Experience producing campaigns for social media. Experience managing production planning for campaigns. Experience working on consumer brands. Strong client communication skills. Ability to react quickly within a fast-paced environment. Solution orientated. WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme EAP scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
About Builder.ai We're on a mission to make app building so easy everyone can do it - regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and global brands, like NBC Universal and Pepsi, as well as American organizations like Bobcat and Smart Path, achieve their software goals. And we've only just started! Builder.ai was voted as one of 2023's 'Most Innovative Companies in AI' by Fast Company, and won Europas 2022 'Scaleup of the Year'. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there's never been a more exciting time to become a Builder. Life at Builder.ai At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights. Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let's-get-stuff-done attitude. In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad Why we need this role Our data scientists will be a part of the Intelligent Systems based in London but will work closely and collaborate with global product and engineering teams across the globe. The Intelligent Systems team is at the forefront of driving innovation through cutting-edge data science, machine learning, and generative AI technologies. As a crucial part of our organization, this team is poised for substantial growth in the coming year and beyond. Our team is responsible for spearheading a wide range of existing use cases, driving Builder's Code Generation effort, taking ownership of our proprietary knowledge graph and leveraging advanced data analysis to derive valuable insights and make data-driven decisions. Key problems include: Utilizing generative AI for code generation and automating software assembly. Harnessing our proprietary knowledge graph to optimize the customer journey. Advancing internal text-to-image generation capabilities tailored to customer-specific content. Employing historical data to forecast software project price and timeline. Optimizing developer workforce allocation to align with customer demand and business metrics. Analyzing dependency structures and identifying bottlenecks in the software development life cycle. Automating quality assurance processes and cloud resource allocation in software development. PhD or advanced Masters in Statistics, Computer Science, Machine Learning & AI, Mathematics, or Physics. Hands-on experience in at least three of the following areas: Generative AI, Supervised and Unsupervised Learning, Deep Learning, Computer Vision, Recommendation Systems, Knowledge Graphs, Probabilistic Inference, Bayesian Statistics, Reinforcement Learning. Strong industry experience, with a focus on taking concepts and models from conception to production and quantifying business impact. Proficiency in Python programming. Expertise in GIT and the data science Python stack. Experience with real-world data querying, manipulation, and feature engineering. Familiarity with cloud technologies. Strong attention to detail and ability to work independently with given direction. Efficient time and task management skills. Entrepreneurial mindset and a can-do attitude. Passion for software development and engineering. Ability to collaborate in interdisciplinary teams of product, engineering, business, and technology experts. Desired skills Excellent communication skills with the ability to effectively engage with diverse stakeholders. Experience in a consumer-oriented, product-focused, or eCommerce business. Strong academic research background with a proven track record of accomplishments. Knowledge of graph databases and proficiency in Cypher query language. Familiarity with vector databases and expertise in Retrieval Augmented Generation (RAG). Hands-on experience in self-hosting and fine-tuning of open source Generative AI models. Ability to propose innovative and tailored solutions to non-standard machine learning problems. Track record of industry recognition which could be in the form of high impact ML/AI conference contributions, contribution to high impact open source projects or performance in open source competitions such as Kaggle Attractive quarterly OKR bonus plan or commission scheme dependant on your role Stock options in a $450 million funded Series D scale-up company 24 days annual leave + bank holidays 2 x Builder family days each year Time off between Christmas and New Year Generous Referral Bonus scheme Pension contributions Private Medical Insurance provided by AXA Private Dental Insurance provided by Bupa Access to our Perkbox
May 18, 2024
Full time
About Builder.ai We're on a mission to make app building so easy everyone can do it - regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and global brands, like NBC Universal and Pepsi, as well as American organizations like Bobcat and Smart Path, achieve their software goals. And we've only just started! Builder.ai was voted as one of 2023's 'Most Innovative Companies in AI' by Fast Company, and won Europas 2022 'Scaleup of the Year'. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there's never been a more exciting time to become a Builder. Life at Builder.ai At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights. Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let's-get-stuff-done attitude. In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad Why we need this role Our data scientists will be a part of the Intelligent Systems based in London but will work closely and collaborate with global product and engineering teams across the globe. The Intelligent Systems team is at the forefront of driving innovation through cutting-edge data science, machine learning, and generative AI technologies. As a crucial part of our organization, this team is poised for substantial growth in the coming year and beyond. Our team is responsible for spearheading a wide range of existing use cases, driving Builder's Code Generation effort, taking ownership of our proprietary knowledge graph and leveraging advanced data analysis to derive valuable insights and make data-driven decisions. Key problems include: Utilizing generative AI for code generation and automating software assembly. Harnessing our proprietary knowledge graph to optimize the customer journey. Advancing internal text-to-image generation capabilities tailored to customer-specific content. Employing historical data to forecast software project price and timeline. Optimizing developer workforce allocation to align with customer demand and business metrics. Analyzing dependency structures and identifying bottlenecks in the software development life cycle. Automating quality assurance processes and cloud resource allocation in software development. PhD or advanced Masters in Statistics, Computer Science, Machine Learning & AI, Mathematics, or Physics. Hands-on experience in at least three of the following areas: Generative AI, Supervised and Unsupervised Learning, Deep Learning, Computer Vision, Recommendation Systems, Knowledge Graphs, Probabilistic Inference, Bayesian Statistics, Reinforcement Learning. Strong industry experience, with a focus on taking concepts and models from conception to production and quantifying business impact. Proficiency in Python programming. Expertise in GIT and the data science Python stack. Experience with real-world data querying, manipulation, and feature engineering. Familiarity with cloud technologies. Strong attention to detail and ability to work independently with given direction. Efficient time and task management skills. Entrepreneurial mindset and a can-do attitude. Passion for software development and engineering. Ability to collaborate in interdisciplinary teams of product, engineering, business, and technology experts. Desired skills Excellent communication skills with the ability to effectively engage with diverse stakeholders. Experience in a consumer-oriented, product-focused, or eCommerce business. Strong academic research background with a proven track record of accomplishments. Knowledge of graph databases and proficiency in Cypher query language. Familiarity with vector databases and expertise in Retrieval Augmented Generation (RAG). Hands-on experience in self-hosting and fine-tuning of open source Generative AI models. Ability to propose innovative and tailored solutions to non-standard machine learning problems. Track record of industry recognition which could be in the form of high impact ML/AI conference contributions, contribution to high impact open source projects or performance in open source competitions such as Kaggle Attractive quarterly OKR bonus plan or commission scheme dependant on your role Stock options in a $450 million funded Series D scale-up company 24 days annual leave + bank holidays 2 x Builder family days each year Time off between Christmas and New Year Generous Referral Bonus scheme Pension contributions Private Medical Insurance provided by AXA Private Dental Insurance provided by Bupa Access to our Perkbox