This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 05, 2024
Full time
Reporting to the Head of Securities Services Business Execution, Digital First program head is responsible for providing central strategic direction, governance, and oversight to Digital First, ensuring effective practices and standard are in place for all of Security Services Digital First Transformation programs to ensure change management, appropriate level of execution and quality in delivery.The role is responsible fordeveloping frameworks, enriching methodologies, creating outcome-based metrics, tracking program benefits and implementing Agile and OKR to ensure goals of the Digital First Transformation programs are met. The role defines the target state for how we complete delivery of our Securities Services programs and helps to continuously grow our change management capabilities. Responsibilities: Oversee all aspects of change management, execution services and delivery for Security Services Digital First programs, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc. - to enable digital transformation. Implement Agile and tracking program benefits using OKR methodology. Provide assurance to senior stakeholders that delivery and change frameworks, methodologies, and tools are being leveraged across the product, technology and operations teams. And the evidence is readily available to assure the governance model. Provide leadership to ensure all solutions are developed in a front to back manner and that there is oversight on how to move towards a more digitally nimble business model. Weighing in on change of scope and controlling change, scope creep, execution issues and obstacles through collaborative and firm control process. Drive delivery excellence and discipline in prioritization of programs that align to a Digital First Strategy. Gaining a deep understanding of the Digital First Principals the overall business strategy and the ability to drive bite sized execution in a way that shows value and measurable outcomes for the business and its clients. Work with key business and technology and operations stakeholders to eliminate delivery and execution obstacles to ensure change throughput is optimized. Fearless in asking why and capturing for the business their why with measurable and traceable metrics that help them quantify the value case of their programs executable features and functions. Act as a strategic advisor to peers and program leaders in the implementation and adoption of frameworks, methodologies and tools. Ensure that the on the ground teams in Securities Services are utilizing all best practices and continuously improved the overall delivery tools to ensure they are enablers to good and nimble execution practices. On an on-going basis, identify opportunities to enhance existing frameworks, tools, methodologies. And bring the framework changes to the stakeholders through documentation, communication and continuous education. Develop strategy and approach to expand use of frameworks, methodologies, and tools to expand the business change and execution services capability across the enterprise. Develop the overall reporting, and escalation process for Digital Transformation programs and ensure there is a way to show standardization across product lines. Qualifications & skills: Extensive experience overseeing and leading change programs, relevant processes, data, technology and controls and recommend ways to improve quality, delivery, change management controls, and efficiency. Extensive experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale programs that enhances delivery and execution without increasing risk. Extensive experience in delivering highly visible, complex initiatives global programs; capable of prioritizing and driving multi-program portfolio in a largescale, distributed organization. Extensive experience in demand management in a multiple disciplined program structure with ability to conduct predictive analytics on forecasting demand and reallocation of capacity. Demonstrated ability implementing and executing the development of program related analytics, models, dashboards, etc. to make data-driven decisions on digital program investments. Ability to drive dashboard and data visualization that tells the data driven story of a programs health and change controls. Deep subject matter expertise in financial services /asset services and custody and settlement a must. Strong technical skills in platform changes and underlying custody and funds services tools that support the business Strong skills in administration and set up and management of confluence, JIRA and other program management tools. AGILE best practices and demonstrated ability to lead AGILE at scale. AGILE Coach a plus. Excellent oral and written communications skills; Previous experience interacting and working with Executive Leaders Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them Exceptional matrix management and influencing skills requiring strong collaboration with a collegial style Ability to drive AGILE and Waterfall programs end to end and development of the determination of best delivery method to use. Competencies/Skills: Bachelor's degree Masters degree preferred Relevant experience in financial services industry AGILE Certification a Plus Change Management Certification a Plus Job Family Group: Marketing Job Family: Marketing Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our team collaborates with every department. We develop, explore and implement the information Security practices helping us to protect the data of our clients in our services of accounting, tax and business consulting. But, just as importantly, we maintain the functionality of our Information Security Management System (ISMS) and ensure governance of the technology and security processes that keeps us advancing. And you could too. In an Information Security role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Assurance Manager's role is responsible for designing, managing and overseeing BDO's Assurance program and analytical work. This role will play a key part in ensuring the detection, prevention and response to risks, such as data theft, sabotage or espionage. The Assurance Manager will work closely with senior stakeholders, such as risk partners, risk owners, risk managers and other stream stakeholders to establish and maintain the Assurance strategy, vision and governance. The Assurance Manager will also lead a team of assurance analysts to deliver the Assurance program and analytical work. The Assurance Manager role is the focal point for effective engagement between the business streams and the Information Security team on Assurance related matters. This role will be a trusted adviser to senior stakeholders and provide broad knowledge of BDO's Assurance strategy, policies, standards, processes and roadmaps to enable streams to understand and meet Assurance requirements. Leading a team of Assurance Specialists and Analysts and working with nominated Assurance leads in the business, the Assurance Manager will take responsibility for assessing Assurance risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the Assurance Manager will ensure appropriate visibility and governance committees are informed. The Assurance Manager will also oversee the prioritisation of activities to support business requests and the delivery of other resources supporting risk assessments always ensuring a consistent and high-quality service is being delivered to each business area. This role reports to the Head of Cyber Detect and Response. Principal Accountabilities Design, manage and oversee BDO's Assurance program and analytical work Utilise BDO's Assurance tools, procedures and control framework to collect, analyse and report on relevant data and indicators from various sources Establish and maintain 'Assurance awareness' in the business to drive risk awareness and effective risk management Identify and respond to Assurance incidents and escalations Develop collateral and appropriate materials to support engagement with senior stakeholders, to explain the Assurance program, key concepts and best practices Create and implement Assurance policies, standards, processes and procedures Knowledge and experience of Assurance principles, programs and analytical work Deep understanding of Microsoft Purview with experience of implementation Technical expertise and experience in Assurance tools and techniques to perform data collection, analysis and reporting Experience of designing, managing and overseeing projects of limited scale or complexity Experience of challenging current practice - driving improvements and championing change Experience of taking personal responsibility for own decisions and actions and those of others Experience of leading and directing teams setting clear and achievable objectives aligned to the expected outcomes for the role Experience of working in a team environment and collaborating with others Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have a relevant industry certification such as CISSP, CISM, CRISC, BRMP or similar NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 7,500 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients. Our values are also reflected in continued focus on ESG. Our firm is distinctive and we want to preserve and build on the strengths of our culture and the characteristics that make us both successful and different. We look for people from all kinds of backgrounds who share these same qualities. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 16 4 countries, with 111,300 people working out of over 1,803 offices worldwide. That's BDO and we are proud to be part of it. Being part of an integrated network of firms across the world provides us with myriad opportunities for success.
May 05, 2024
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our team collaborates with every department. We develop, explore and implement the information Security practices helping us to protect the data of our clients in our services of accounting, tax and business consulting. But, just as importantly, we maintain the functionality of our Information Security Management System (ISMS) and ensure governance of the technology and security processes that keeps us advancing. And you could too. In an Information Security role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Assurance Manager's role is responsible for designing, managing and overseeing BDO's Assurance program and analytical work. This role will play a key part in ensuring the detection, prevention and response to risks, such as data theft, sabotage or espionage. The Assurance Manager will work closely with senior stakeholders, such as risk partners, risk owners, risk managers and other stream stakeholders to establish and maintain the Assurance strategy, vision and governance. The Assurance Manager will also lead a team of assurance analysts to deliver the Assurance program and analytical work. The Assurance Manager role is the focal point for effective engagement between the business streams and the Information Security team on Assurance related matters. This role will be a trusted adviser to senior stakeholders and provide broad knowledge of BDO's Assurance strategy, policies, standards, processes and roadmaps to enable streams to understand and meet Assurance requirements. Leading a team of Assurance Specialists and Analysts and working with nominated Assurance leads in the business, the Assurance Manager will take responsibility for assessing Assurance risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the Assurance Manager will ensure appropriate visibility and governance committees are informed. The Assurance Manager will also oversee the prioritisation of activities to support business requests and the delivery of other resources supporting risk assessments always ensuring a consistent and high-quality service is being delivered to each business area. This role reports to the Head of Cyber Detect and Response. Principal Accountabilities Design, manage and oversee BDO's Assurance program and analytical work Utilise BDO's Assurance tools, procedures and control framework to collect, analyse and report on relevant data and indicators from various sources Establish and maintain 'Assurance awareness' in the business to drive risk awareness and effective risk management Identify and respond to Assurance incidents and escalations Develop collateral and appropriate materials to support engagement with senior stakeholders, to explain the Assurance program, key concepts and best practices Create and implement Assurance policies, standards, processes and procedures Knowledge and experience of Assurance principles, programs and analytical work Deep understanding of Microsoft Purview with experience of implementation Technical expertise and experience in Assurance tools and techniques to perform data collection, analysis and reporting Experience of designing, managing and overseeing projects of limited scale or complexity Experience of challenging current practice - driving improvements and championing change Experience of taking personal responsibility for own decisions and actions and those of others Experience of leading and directing teams setting clear and achievable objectives aligned to the expected outcomes for the role Experience of working in a team environment and collaborating with others Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have a relevant industry certification such as CISSP, CISM, CRISC, BRMP or similar NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 7,500 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients. Our values are also reflected in continued focus on ESG. Our firm is distinctive and we want to preserve and build on the strengths of our culture and the characteristics that make us both successful and different. We look for people from all kinds of backgrounds who share these same qualities. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 16 4 countries, with 111,300 people working out of over 1,803 offices worldwide. That's BDO and we are proud to be part of it. Being part of an integrated network of firms across the world provides us with myriad opportunities for success.
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide Job Description This dynamic Director of Corporate Development role will be integral to implementing our corporate growth strategy. You'll immerse yourself in our product and the evolving SaaS industry landscape and forge strategic relationships to identify prime M&A opportunities. Your expertise in evaluating potential deals, combined with a collaborative, results-driven approach, will fuel the expansion of Nexthink. This role offers significant travel for in-depth market understanding and the chance to build external connections with key players in the investment community. Day to day responsibilities Corporate development initiatives: Execute the M&A strategy defined by the senior executive team by proactively identifying, sourcing, evaluating, and fostering relationships that align with our growth objectives. Immerse in industry and product: Embrace extensive travel through industry events and on-site visits to understand our product offerings, the competitive landscape, and emerging trends. Relationship cultivator: Collaborate closely with internal stakeholders across R&D, Finance, HR, and Operations to ensure synergy between M&A initiatives and overall company goals. Proactively build relationships with investment bankers, venture capitalists, founders, and private equity firms. Inform Product Strategy: Share findings and insights gained from travel and external relationships, informing product strategy discussions within the executive team. Present to executives and board : Prepare and present high-impact reports and analyses on potential M&A opportunities to the executive team and board quarterly. Process improvement : Contribute to the development and refinement of our corporate development processes, including acquisition diligence and pipeline management. Metrics-driven: Collaborate with stakeholders to establish key performance indicators (KPIs) to track the success of corporate development initiatives. Qualifications 7+ years of experience: Demonstrated experience in corporate development, within the SaaS B2B sector. Additional experience in strategy consulting,venture capital, or private equity is a strong advantage. Action-oriented: Proven ability to execute strategically, with relentless attention to detail and remarkable problem-solving skills. Global Perspective: A keen understanding of global markets and cultures and how they affectpotential investment opportunities. Analytical mindset: Critical thinker with a knack for presenting complex analysis with clarity and guiding data-backed decision-making. Relationship builder: Must have great people skills to build trust, form solid partnerships within and beyond the company, and effectively influence others. Adaptability: A forward-thinking individual who thrives in a dynamic environment, is comfortable with ambiguity, and manages multiple priorities. Market affinity: A deep interest in the DEX (Digital Employee Experience) market and a drive to stay abreast of industry trends. Collaborative and impartial: Embraces teamwork, actively listens to diverse perspectives, and maintains objectivity throughout evaluation processes. Project management expertise: Proven ability to lead complex projects, proficiently allocate resources, and meet timelines. Embodies agility: Embraces change and challenges the status quo to drive innovation and efficiency. Additional Information We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Equal Employment Opportunity (EEO) Statement Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Total At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
May 05, 2024
Full time
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide Job Description This dynamic Director of Corporate Development role will be integral to implementing our corporate growth strategy. You'll immerse yourself in our product and the evolving SaaS industry landscape and forge strategic relationships to identify prime M&A opportunities. Your expertise in evaluating potential deals, combined with a collaborative, results-driven approach, will fuel the expansion of Nexthink. This role offers significant travel for in-depth market understanding and the chance to build external connections with key players in the investment community. Day to day responsibilities Corporate development initiatives: Execute the M&A strategy defined by the senior executive team by proactively identifying, sourcing, evaluating, and fostering relationships that align with our growth objectives. Immerse in industry and product: Embrace extensive travel through industry events and on-site visits to understand our product offerings, the competitive landscape, and emerging trends. Relationship cultivator: Collaborate closely with internal stakeholders across R&D, Finance, HR, and Operations to ensure synergy between M&A initiatives and overall company goals. Proactively build relationships with investment bankers, venture capitalists, founders, and private equity firms. Inform Product Strategy: Share findings and insights gained from travel and external relationships, informing product strategy discussions within the executive team. Present to executives and board : Prepare and present high-impact reports and analyses on potential M&A opportunities to the executive team and board quarterly. Process improvement : Contribute to the development and refinement of our corporate development processes, including acquisition diligence and pipeline management. Metrics-driven: Collaborate with stakeholders to establish key performance indicators (KPIs) to track the success of corporate development initiatives. Qualifications 7+ years of experience: Demonstrated experience in corporate development, within the SaaS B2B sector. Additional experience in strategy consulting,venture capital, or private equity is a strong advantage. Action-oriented: Proven ability to execute strategically, with relentless attention to detail and remarkable problem-solving skills. Global Perspective: A keen understanding of global markets and cultures and how they affectpotential investment opportunities. Analytical mindset: Critical thinker with a knack for presenting complex analysis with clarity and guiding data-backed decision-making. Relationship builder: Must have great people skills to build trust, form solid partnerships within and beyond the company, and effectively influence others. Adaptability: A forward-thinking individual who thrives in a dynamic environment, is comfortable with ambiguity, and manages multiple priorities. Market affinity: A deep interest in the DEX (Digital Employee Experience) market and a drive to stay abreast of industry trends. Collaborative and impartial: Embraces teamwork, actively listens to diverse perspectives, and maintains objectivity throughout evaluation processes. Project management expertise: Proven ability to lead complex projects, proficiently allocate resources, and meet timelines. Embodies agility: Embraces change and challenges the status quo to drive innovation and efficiency. Additional Information We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Equal Employment Opportunity (EEO) Statement Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Total At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your totalrewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our team collaborates with every department. We develop, explore and implement the information Security practices helping us to protect the data of our clients in our services of accounting, tax and business consulting. But, just as importantly, we maintain the functionality of our Information Security Management System (ISMS) and ensure governance of the technology and security processes that keeps us advancing. And you could too. In an Information Security role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Assurance Manager's role is responsible for designing, managing and overseeing BDO's Assurance program and analytical work. This role will play a key part in ensuring the detection, prevention and response to risks, such as data theft, sabotage or espionage. The Assurance Manager will work closely with senior stakeholders, such as risk partners, risk owners, risk managers and other stream stakeholders to establish and maintain the Assurance strategy, vision and governance. The Assurance Manager will also lead a team of assurance analysts to deliver the Assurance program and analytical work. The Assurance Manager role is the focal point for effective engagement between the business streams and the Information Security team on Assurance related matters. This role will be a trusted adviser to senior stakeholders and provide broad knowledge of BDO's Assurance strategy, policies, standards, processes and roadmaps to enable streams to understand and meet Assurance requirements. Leading a team of Assurance Specialists and Analysts and working with nominated Assurance leads in the business, the Assurance Manager will take responsibility for assessing Assurance risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the Assurance Manager will ensure appropriate visibility and governance committees are informed. The Assurance Manager will also oversee the prioritisation of activities to support business requests and the delivery of other resources supporting risk assessments always ensuring a consistent and high-quality service is being delivered to each business area. This role reports to the Head of Cyber Detect and Response. Principal Accountabilities Design, manage and oversee BDO's Assurance program and analytical work Utilise BDO's Assurance tools, procedures and control framework to collect, analyse and report on relevant data and indicators from various sources Establish and maintain 'Assurance awareness' in the business to drive risk awareness and effective risk management Identify and respond to Assurance incidents and escalations Develop collateral and appropriate materials to support engagement with senior stakeholders, to explain the Assurance program, key concepts and best practices Create and implement Assurance policies, standards, processes and procedures Technical Competencies Knowledge and experience of Assurance principles, programs and analytical work Deep understanding of Microsoft Purview with experience of implementation Technical expertise and experience in Assurance tools and techniques to perform data collection, analysis and reporting Experience of designing, managing and overseeing projects of limited scale or complexity Experience of challenging current practice - driving improvements and championing change Experience of taking personal responsibility for own decisions and actions and those of others Experience of leading and directing teams setting clear and achievable objectives aligned to the expected outcomes for the role Experience of working in a team environment and collaborating with others Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have a relevant industry certification such as CISSP, CISM, CRISC, BRMP or similar NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our team collaborates with every department. We develop, explore and implement the information Security practices helping us to protect the data of our clients in our services of accounting, tax and business consulting. But, just as importantly, we maintain the functionality of our Information Security Management System (ISMS) and ensure governance of the technology and security processes that keeps us advancing. And you could too. In an Information Security role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose The Assurance Manager's role is responsible for designing, managing and overseeing BDO's Assurance program and analytical work. This role will play a key part in ensuring the detection, prevention and response to risks, such as data theft, sabotage or espionage. The Assurance Manager will work closely with senior stakeholders, such as risk partners, risk owners, risk managers and other stream stakeholders to establish and maintain the Assurance strategy, vision and governance. The Assurance Manager will also lead a team of assurance analysts to deliver the Assurance program and analytical work. The Assurance Manager role is the focal point for effective engagement between the business streams and the Information Security team on Assurance related matters. This role will be a trusted adviser to senior stakeholders and provide broad knowledge of BDO's Assurance strategy, policies, standards, processes and roadmaps to enable streams to understand and meet Assurance requirements. Leading a team of Assurance Specialists and Analysts and working with nominated Assurance leads in the business, the Assurance Manager will take responsibility for assessing Assurance risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the Assurance Manager will ensure appropriate visibility and governance committees are informed. The Assurance Manager will also oversee the prioritisation of activities to support business requests and the delivery of other resources supporting risk assessments always ensuring a consistent and high-quality service is being delivered to each business area. This role reports to the Head of Cyber Detect and Response. Principal Accountabilities Design, manage and oversee BDO's Assurance program and analytical work Utilise BDO's Assurance tools, procedures and control framework to collect, analyse and report on relevant data and indicators from various sources Establish and maintain 'Assurance awareness' in the business to drive risk awareness and effective risk management Identify and respond to Assurance incidents and escalations Develop collateral and appropriate materials to support engagement with senior stakeholders, to explain the Assurance program, key concepts and best practices Create and implement Assurance policies, standards, processes and procedures Technical Competencies Knowledge and experience of Assurance principles, programs and analytical work Deep understanding of Microsoft Purview with experience of implementation Technical expertise and experience in Assurance tools and techniques to perform data collection, analysis and reporting Experience of designing, managing and overseeing projects of limited scale or complexity Experience of challenging current practice - driving improvements and championing change Experience of taking personal responsibility for own decisions and actions and those of others Experience of leading and directing teams setting clear and achievable objectives aligned to the expected outcomes for the role Experience of working in a team environment and collaborating with others Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have a relevant industry certification such as CISSP, CISM, CRISC, BRMP or similar NB: The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Location: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary: £41,206 Contract type: Permanent Working pattern: Flexible working, Full-time, Part-time Benefits: Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the worlds leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate. You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders. As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions. There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week. HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified. You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession. You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders. The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team. This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK. For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604 JBRP1_UKTJ
May 05, 2024
Full time
Location: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR Salary: £41,206 Contract type: Permanent Working pattern: Flexible working, Full-time, Part-time Benefits: Competitive About the job It is an exciting time for HM Land Registry (HMLR) as we continue to embark on a major transformation programme. HMLR's ambition is to become the worlds leading land registry for speed, simplicity and an open approach to data. We are looking for an Infrastructure Engineer (Load and Performance testing) to join our Transformation & Technology Directorate. You will be part of the IT Operations Practice, which is responsible for the performance and delivery of all technical infrastructure which underpins and supports the organisation. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion. This enables over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description The Load and Infrastructure Performance Team plays an important role in load testing of Land Registry Services, providing assurance to the business and stakeholders. As part of your role, you will provide technical support for the maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. You will plan and manage technical changes related to your specialism and implement technology to ensure non-functional requirements and service levels can be achieved, engaging with other technical specialists where appropriate. You will take responsibility for the resolution of incidents or escalation, as appropriate and support continuous enhancements to pre-production services and systems to prevent service outages. You will work with the delivery practice to construct and maintain realistic estimates and plans for Infrastructure deliverables, produce and maintain technical team documentation and work with the Lead Infrastructure Leads in the documentation of designs of new solutions. There will be frequent travel required to the Plymouth office to work with colleagues and other locations in the UK. Please note that due to the nature of the role, you will be required to work a minimum of 30 hours per week. HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits, therefore we expect everyone to spend at least 60% of their working time in the office. Please see the attached candidate pack for further information on this role. Person specification To be successful in this role, you will either hold a qualification in Information Technology or a related area (Degree Level or equivalent) or have experience in a performance/load test field. You will also be ISTQB - Foundation in software testing qualified. You will have in-depth experience using LoadRunner Professional or Enterprise testing software and working knowledge of several relevant technologies and software such as Jenkins, Openshift, Kabana, Post Gres databases and mainframe Supersession. You will have experience with writing and modifying load-testing scripts using programming or scripting languages. You can also demonstrate evidence of gathering and analysing non-functional requirements, planning load tests and reporting to stakeholders. The role may require occasional planned out of hours working in order to deal with IT changes and maintenance. If needed to undertake on-call activities an additional payment is made based on the size of the on-call team. This post requires Security Clearance and could be subject to further background checks. You will require a minimum of 5 years of residence in the UK. For applicants applying to our Coventry office, please note that our office will be moving to our new location, Cheylesmore House, 5 Quinton Road, Coventry CV1 2WT. The move from our current location (CV1 3BH) will happen in phases, with all staff due to have moved to Cheylesmore House by July 2024. Where an individual taking up the responsibility will be based in the Swansea Office, the ability to speak Welsh is desirable. Benefits Alongside your salary of £41,206, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world-leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference in the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and be able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. You may have experience in the following: Administrator, Data Center Engineer, IT Support Engineer, Network Operations Center (NOC) Engineer, Infrastructure Automation Engineer, IT Infrastructure Engineer, Infrastructure Solutions Engineer, Infrastructure Analyst, Infrastructure Manager, IT Operations Engineer, Tester, Testing, Test Analyst, Test Engineer, etc. REF-213604 JBRP1_UKTJ
WHAT YOU'LL DO We are seeking strong candidates to fill the role of a Practice Area (PA) Project Manager as part of a team of 4-5 Project Managers that is currently being built up. In this role, you will support one or multiple Industry and Functional Practice Areas with the execution of projects that respond to an acute high-priority need, or make the Practice Areas fit for the future. In some projects you will act as an individual contributor and be part of a team, In others you will act as the project manager who drives the project content wise and/or as head of the activist "PMO" (project mgt. office). You will be instrumental in steering and implementing strategic initiatives that are part of the CTB (Change the Business) agenda of the Global Practice Areas (PAs). This is an opportunity for you to work alongside senior leadership and cross-functional teams to enhance operational efficiency and drive innovation and strategic change. Your role will be critical in identifying challenges, crafting solutions, and leading transformative projects that align with our strategic vision at BCG. YOU'RE GOOD AT • Structuring and leading complex strategic and operational projects with multiple parallel work streams that routinely require independent judgement, trade-offs or prioritization • Translating high-level strategic ideas into actionable plans • Leading project teams by facilitating with and across both project contributors and stakeholders to achieve outcomes • Confidently and autonomously driving to results and keeping assignments on track, while at the same time displaying flexibility in the solutioning process • Aligning diverse (and sometimes conflicting) stakeholder interests; handling ambiguous, complex situations with poise and diplomacy • Driving innovation with creative, pragmatic and out-of-the box thinking • Building relationships quickly and collaborating effectively, across diverse cultural and functional backgrounds, including in non-co-located settings • Influencing stakeholders across seniority levels to build broad support for the project outcome • Communicating with confidence • Understanding what creates value for the Practices AND their internal and external stakeholders • Strong written and verbal communication skills • Advanced knowledge in Outlook, PowerPoint, and Excel YOU BRING (EXPERIENCE & QUALIFICATIONS) • Bachelor's Degree in Business Administration or business-related field • 6-8 years of relevant work experience • Consulting experience at Project Leader (PL) level preferred • Strong communication skills: ability to write clear, well-structured emails, memos and presentations and effectively lead/facilitate discussions • Excellent analytical skills and rigor (own output and delivered quality) • Excellent Excel proficiency - able to manage large data sets, build models • Excellent PowerPoint proficiency • Experience in working in international environments • Proven ability to successfully operate in a matrix organization • Interest in BCG Practices' business YOU'LL WORK WITH The Practice Area Chief of Staff, the Global Practice Management (Senior) Directors, the Practice Area Leaders and their leadership/management teams. A network of experts and teams across BCG functions, including the Global Practice Management Support (GPMS) team of analysts and operations specialists.
May 05, 2024
Full time
WHAT YOU'LL DO We are seeking strong candidates to fill the role of a Practice Area (PA) Project Manager as part of a team of 4-5 Project Managers that is currently being built up. In this role, you will support one or multiple Industry and Functional Practice Areas with the execution of projects that respond to an acute high-priority need, or make the Practice Areas fit for the future. In some projects you will act as an individual contributor and be part of a team, In others you will act as the project manager who drives the project content wise and/or as head of the activist "PMO" (project mgt. office). You will be instrumental in steering and implementing strategic initiatives that are part of the CTB (Change the Business) agenda of the Global Practice Areas (PAs). This is an opportunity for you to work alongside senior leadership and cross-functional teams to enhance operational efficiency and drive innovation and strategic change. Your role will be critical in identifying challenges, crafting solutions, and leading transformative projects that align with our strategic vision at BCG. YOU'RE GOOD AT • Structuring and leading complex strategic and operational projects with multiple parallel work streams that routinely require independent judgement, trade-offs or prioritization • Translating high-level strategic ideas into actionable plans • Leading project teams by facilitating with and across both project contributors and stakeholders to achieve outcomes • Confidently and autonomously driving to results and keeping assignments on track, while at the same time displaying flexibility in the solutioning process • Aligning diverse (and sometimes conflicting) stakeholder interests; handling ambiguous, complex situations with poise and diplomacy • Driving innovation with creative, pragmatic and out-of-the box thinking • Building relationships quickly and collaborating effectively, across diverse cultural and functional backgrounds, including in non-co-located settings • Influencing stakeholders across seniority levels to build broad support for the project outcome • Communicating with confidence • Understanding what creates value for the Practices AND their internal and external stakeholders • Strong written and verbal communication skills • Advanced knowledge in Outlook, PowerPoint, and Excel YOU BRING (EXPERIENCE & QUALIFICATIONS) • Bachelor's Degree in Business Administration or business-related field • 6-8 years of relevant work experience • Consulting experience at Project Leader (PL) level preferred • Strong communication skills: ability to write clear, well-structured emails, memos and presentations and effectively lead/facilitate discussions • Excellent analytical skills and rigor (own output and delivered quality) • Excellent Excel proficiency - able to manage large data sets, build models • Excellent PowerPoint proficiency • Experience in working in international environments • Proven ability to successfully operate in a matrix organization • Interest in BCG Practices' business YOU'LL WORK WITH The Practice Area Chief of Staff, the Global Practice Management (Senior) Directors, the Practice Area Leaders and their leadership/management teams. A network of experts and teams across BCG functions, including the Global Practice Management Support (GPMS) team of analysts and operations specialists.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
May 05, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence. Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa. Practice Area Profile We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Are you passionate about harnessing the power of Generative AI to solve real-world problems? As a world-renowned and leading AI Consulting firm, we are actively seeking hands-on GenAI experts to join The AI Platforms Group. We are recruiting for a variety of positions, across seniorities, from entry-level to managers. If you're ready to take your career to the next level and contribute to the frontier of technology, apply today! Join us in shaping the future with AI. The AI Platforms Group is BCG's global centre for the design and build of AI platforms. Headquartered in London, we serve our global clients with industry insights, solution design, platform choice, technology strategy, and AI/GenAI build. As an AI Solution Architect within our AI Platforms group, you will play an instrumental role in shaping the future of technology. In close collaboration with our clients, you'll delve into their unique challenges, designing cutting-edge AI platforms and developing strategic tech solutions that elevate their use of artificial intelligence and machine learning through Generative AI. Your role will involve crafting impactful solutions and garnering support for your innovative ideas. Working alongside fellow BCG case team members, you will transform client potential into tangible outcomes, partnering with a diverse array of international and leading-edge clients to enhance their AI and machine learning capabilities with Generative AI. Our AI Solution Architects possess a hybrid skill set, combining depth of architecture expertise with hands on execution experience of building solutions. The AI Solution Architect is a mix of the traditional Solution Architect and AI Engineer roles. In this critical capacity, you will address complex business issues using state-of-the-art Generative AI and advanced machine learning techniques. You will refine your specialized skills to design, develop, and implement strategic AI architecture solutions, playing a key role in seamlessly integrating these technologies into existing enterprise frameworks. You will have opportunities to collaborate with world-class clients on pioneering AI projects in an environment that fosters creativity and intellectual growth. You will receive competitive compensation, with a comprehensive benefits package with extensive professional development and training opportunities in a supportive and collaborative team setting. What You'll Bring (Experience & Qualifications) A bachelor's or master's degree in Computer Science, Engineering, or a related field. Preferably with a focus on artificial intelligence, machine learning, or data science Demonstrated experience in designing, implementing, and deploying AI systems Proficiency in programming languages such as Python, JavaScipt, TypeScript, or R, and familiarity with AI development tools and libraries like TensorFlow, PyTorch, LangChain or LlamaIndex Knowledge of vector databases and data platforms Demonstrated ability to lead projects, manage teams, and drive projects to completion under tight deadlines (Management of teams is only required for Lead Architect level and not for Architect or Senior Architect levels) Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our clients succeed. Proficiency in explaining complex AI concepts to non-experts and effectively collaborating with cross-functional teams. Skills in designing data models and architectures that support large-scale AI applications Understanding of and commitment to ethical AI development, including issues of bias, fairness, and transparency Lacking some skills but passionate about GenAI and have relevant experience? Please do still send us your CV for review!
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
May 05, 2024
Full time
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
The Head of Data will lead a dedicated analytics department consisting of 3 people and growing, driving data strategy and insights to support the not-for-profit sector. The role requires a strategic thinker who can harness and leverage data to optimise organisational outcomes. Client Details Our client is a highly respected entity within the not-for-profit sector, offering affordable housing solutions to communities. With a substantial employee base, their focus is on utilising data to drive meaningful societal change. Description Leading the data analytics department and setting the data strategy. Managing and interpreting complex data sets to drive decision making. Collaborating with other departments to optimise data use across the organisation. Delivering insights and recommendations to stakeholders. Ensuring data governance and compliance with relevant regulations. Driving the implementation of data-centric solutions. Overseeing data quality and integrity. Profile A successful Head of Data should have: A degree in a relevant field such as Computer Science, Data Science or Statistics. Proven experience in managing large data sets and delivering insights. Expertise in data analysis tools and software. Strong strategic thinking and problem-solving skills. Job Offer A competitive salary in the range of £61,200 - £68,000. A vibrant and supportive company culture. The opportunity to make a significant impact in the not-for-profit sector. Generous holiday leave. This is a fantastic opportunity for someone to step up into a Head of Data seeking to make a positive difference in the not-for-profit sector. Apply today and help us drive change through data in Horsham.
May 05, 2024
Full time
The Head of Data will lead a dedicated analytics department consisting of 3 people and growing, driving data strategy and insights to support the not-for-profit sector. The role requires a strategic thinker who can harness and leverage data to optimise organisational outcomes. Client Details Our client is a highly respected entity within the not-for-profit sector, offering affordable housing solutions to communities. With a substantial employee base, their focus is on utilising data to drive meaningful societal change. Description Leading the data analytics department and setting the data strategy. Managing and interpreting complex data sets to drive decision making. Collaborating with other departments to optimise data use across the organisation. Delivering insights and recommendations to stakeholders. Ensuring data governance and compliance with relevant regulations. Driving the implementation of data-centric solutions. Overseeing data quality and integrity. Profile A successful Head of Data should have: A degree in a relevant field such as Computer Science, Data Science or Statistics. Proven experience in managing large data sets and delivering insights. Expertise in data analysis tools and software. Strong strategic thinking and problem-solving skills. Job Offer A competitive salary in the range of £61,200 - £68,000. A vibrant and supportive company culture. The opportunity to make a significant impact in the not-for-profit sector. Generous holiday leave. This is a fantastic opportunity for someone to step up into a Head of Data seeking to make a positive difference in the not-for-profit sector. Apply today and help us drive change through data in Horsham.
Head of IT and Security Operations London or Hull The Head of IT & Security Operations will lead GlobalData's cybersecurity programs and IT operations. Reporting to the CFO, this leadership role will have global responsibility for Information Security (dedicated team) and internal IT (helpdesk, infrastructure and third party management). Responsibilities: - Supportive & senior level adviser and sounding board for ideas to the CFO - Assist the CFO in running the IT & Security functions and in managing roadmap, activities & deliverables within the teams - Provide strategic thought leadership, informing priorities, building implementation plans and monitoring effective execution - Work with different departments to reduce risk, manage policies & controls, and ensure cybersecurity stays on the organizational radar. - Help and support the Senior Leadership Team with technology solutions to improve productivity and effectiveness across the business - Build strong partner relationships with key vendors and provide robust vendor management oversight, ensuring we drive maximum value from 3rd party relationships and investments - Drive and implement process change and continuous improvement in both IT & Security - Conduct technology horizon scanning to ensure that the business takes advantage of relevant new opportunities - Manage the IT & Security budget, identifying opportunities to optimize costs year on year - Support M&A activities, ensuring that acquired businesses are integrated into GlobalData's IT & Security stack - Lead cybersecurity incident response in conjunction with our external cyber security partners Skills & requirements: - The ideal candidate will have a background and experience in Technology management, including run operations, project execution and continuous improvement within a collaborative, fast-moving environment - Collaborative approach, ability to respond to requirements of the GlobalData team and ability to demonstrate credibility and empathy to evolving risk back drop and business needs. - Advanced written, numerical and presentation skills. - Demonstrable experience in managing information security operations and incident response activities - Significant, demonstrable experience and expertise in one or more of the following: network and systems security, Windows systems administration, Cybersecurity, IT Helpdesk optimization, Public Cloud operations - Demonstrable experience of providing leadership, motivation, challenge, and oversight to an technical team - Demonstrable experience of defining and embedding a culture of highly visible, responsive, and effective service provision within a team - Ability to build trusted relationships with stakeholders at all levels, and effective collaborations with other teams - Ability to plan, prioritize, and manage resources within a collaborative team-based environment, including rapid response to incidents, threats, and new technologies - Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives - High level of personal integrity, as well as the ability to handle confidential matters, show an appropriate level of judgment and maturity
May 05, 2024
Full time
Head of IT and Security Operations London or Hull The Head of IT & Security Operations will lead GlobalData's cybersecurity programs and IT operations. Reporting to the CFO, this leadership role will have global responsibility for Information Security (dedicated team) and internal IT (helpdesk, infrastructure and third party management). Responsibilities: - Supportive & senior level adviser and sounding board for ideas to the CFO - Assist the CFO in running the IT & Security functions and in managing roadmap, activities & deliverables within the teams - Provide strategic thought leadership, informing priorities, building implementation plans and monitoring effective execution - Work with different departments to reduce risk, manage policies & controls, and ensure cybersecurity stays on the organizational radar. - Help and support the Senior Leadership Team with technology solutions to improve productivity and effectiveness across the business - Build strong partner relationships with key vendors and provide robust vendor management oversight, ensuring we drive maximum value from 3rd party relationships and investments - Drive and implement process change and continuous improvement in both IT & Security - Conduct technology horizon scanning to ensure that the business takes advantage of relevant new opportunities - Manage the IT & Security budget, identifying opportunities to optimize costs year on year - Support M&A activities, ensuring that acquired businesses are integrated into GlobalData's IT & Security stack - Lead cybersecurity incident response in conjunction with our external cyber security partners Skills & requirements: - The ideal candidate will have a background and experience in Technology management, including run operations, project execution and continuous improvement within a collaborative, fast-moving environment - Collaborative approach, ability to respond to requirements of the GlobalData team and ability to demonstrate credibility and empathy to evolving risk back drop and business needs. - Advanced written, numerical and presentation skills. - Demonstrable experience in managing information security operations and incident response activities - Significant, demonstrable experience and expertise in one or more of the following: network and systems security, Windows systems administration, Cybersecurity, IT Helpdesk optimization, Public Cloud operations - Demonstrable experience of providing leadership, motivation, challenge, and oversight to an technical team - Demonstrable experience of defining and embedding a culture of highly visible, responsive, and effective service provision within a team - Ability to build trusted relationships with stakeholders at all levels, and effective collaborations with other teams - Ability to plan, prioritize, and manage resources within a collaborative team-based environment, including rapid response to incidents, threats, and new technologies - Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives - High level of personal integrity, as well as the ability to handle confidential matters, show an appropriate level of judgment and maturity
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London, UK Reporting To: Steve Hornsey Description Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? Elliptic is looking for a software engineer to join our product-engineering organisation who can help develop our application suite to better support new and existing blockchain analysis products. We offer a number of products and services that sit on top of a common big-data analytics platform. They cover features like customizable risk scoring algorithms through to reporting dashboards and API only user journeys. The products we make have an impact on thousands of people around the world and enable the legitimate use of cryptocurrencies. This opportunity is to join the Applications team who are building our flagship APIs and UIs in multiple initiatives to provide the best, real-time and high availability (thousands of requests in each seconds) intelligence to our customers. Key Responsibilities The impact you will have: Our product engineering team takes all of the blockchain intelligence that our platform provides and turns it into valuable products that make our customers' lives easier and protect them from financial crime. You will join a growing team of experienced and passionate engineers that are not afraid to fail and enjoy tackling difficult problems head on. Openness is one of our core values at Elliptic and nowhere is this more evident than in our engineering teams where we strongly encourage engineers to challenge convention and find unique and innovative solutions to our customers' problems. You will quickly be able to see your impact on the wider business as we value lean thinking and getting our ideas to market early and often. What you will do: Write beautiful code and tests for both front- and back -end with a little more interest toward the backend. Think about how to solve hard problems and weigh up the pros and cons of different approaches against a variety of requirements with an understanding of the difference between the perfect and the possible Build infrastructure and take advantage of cutting-edge cloud technology to spend less time writing mundane code and more time thinking about our customers problems Enjoy discussing problems and solutions openly with stakeholders from across the business Take responsibility for the code that you write and see it through from PR to production and aftercare - with a "You build it, You run it" mentality Contribute to iterations on our development processes and practices, bringing your own experiences and opinions to the table Skills, Knowledge & Expertise You will be a great fit here if you: Take pleasure from writing clean code and see tests as core to software engineering Use data to make decisions about what to build and how to iterate Are not afraid to fail, experiment often, and learn quickly Are keen to learn new technologies and challenge existing tools, methodologies, and processes You care strongly about API reliability and understand the impact that downtime can cause a company's customers Are happy to take ownership of applications and services, and drive continual improvement Are keen to proactively seek opinion of the relevant chapter and fellow engineers Our ideal candidate has: Experience working on modern Javascript UI applications (React/Redux are preferred) and Node.js APIs, ideally using Typescript An understanding of different non-functional requirements (e.g. scalability, reliability, performance) and how to factor in these requirements to writing software Used DataDog or equivalent to monitor highly observable systems in Production Have optimised performance issues in both non relational and relational databases Experience with Amazon services such as DynamoDB, Kinesis, Lambda, ECS/ECR, Opensearch (or Elasticsearch) Bonus Points for: Experience working with Terraform An Interest or experience working with Kubernetes An interest in cryptocurrency and/or blockchain technology Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development LinkedIn Learning subscription. Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 Crypto for you! Cycle to Work Scheme
May 05, 2024
Full time
Senior Software Engineer Department: Engineering Employment Type: Full Time Location: London, UK Reporting To: Steve Hornsey Description Do you want to be part of the future of value transfer? Are you excited about solving problems that have never been solved before? Are you looking for a values-led company, which cares about the growth of its employees? Elliptic is looking for a software engineer to join our product-engineering organisation who can help develop our application suite to better support new and existing blockchain analysis products. We offer a number of products and services that sit on top of a common big-data analytics platform. They cover features like customizable risk scoring algorithms through to reporting dashboards and API only user journeys. The products we make have an impact on thousands of people around the world and enable the legitimate use of cryptocurrencies. This opportunity is to join the Applications team who are building our flagship APIs and UIs in multiple initiatives to provide the best, real-time and high availability (thousands of requests in each seconds) intelligence to our customers. Key Responsibilities The impact you will have: Our product engineering team takes all of the blockchain intelligence that our platform provides and turns it into valuable products that make our customers' lives easier and protect them from financial crime. You will join a growing team of experienced and passionate engineers that are not afraid to fail and enjoy tackling difficult problems head on. Openness is one of our core values at Elliptic and nowhere is this more evident than in our engineering teams where we strongly encourage engineers to challenge convention and find unique and innovative solutions to our customers' problems. You will quickly be able to see your impact on the wider business as we value lean thinking and getting our ideas to market early and often. What you will do: Write beautiful code and tests for both front- and back -end with a little more interest toward the backend. Think about how to solve hard problems and weigh up the pros and cons of different approaches against a variety of requirements with an understanding of the difference between the perfect and the possible Build infrastructure and take advantage of cutting-edge cloud technology to spend less time writing mundane code and more time thinking about our customers problems Enjoy discussing problems and solutions openly with stakeholders from across the business Take responsibility for the code that you write and see it through from PR to production and aftercare - with a "You build it, You run it" mentality Contribute to iterations on our development processes and practices, bringing your own experiences and opinions to the table Skills, Knowledge & Expertise You will be a great fit here if you: Take pleasure from writing clean code and see tests as core to software engineering Use data to make decisions about what to build and how to iterate Are not afraid to fail, experiment often, and learn quickly Are keen to learn new technologies and challenge existing tools, methodologies, and processes You care strongly about API reliability and understand the impact that downtime can cause a company's customers Are happy to take ownership of applications and services, and drive continual improvement Are keen to proactively seek opinion of the relevant chapter and fellow engineers Our ideal candidate has: Experience working on modern Javascript UI applications (React/Redux are preferred) and Node.js APIs, ideally using Typescript An understanding of different non-functional requirements (e.g. scalability, reliability, performance) and how to factor in these requirements to writing software Used DataDog or equivalent to monitor highly observable systems in Production Have optimised performance issues in both non relational and relational databases Experience with Amazon services such as DynamoDB, Kinesis, Lambda, ECS/ECR, Opensearch (or Elasticsearch) Bonus Points for: Experience working with Terraform An Interest or experience working with Kubernetes An interest in cryptocurrency and/or blockchain technology Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development LinkedIn Learning subscription. Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 Crypto for you! Cycle to Work Scheme