This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Sep 20, 2022
Full time
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder / Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
May 05, 2024
Full time
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder / Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
Graphic Designer and Customer Support Operative Location: Walsall Council Print and Design Unit, onsite at Civic Centre, Walsall Town Centre.Salary: £14.41 per hourWorking Schedule: Monday - Friday, 37 hours per week, 7 hours 24 minutes per day.About Us: Opus People Solutions is proud to partner with Walsall Council in their pursuit of excellence in print and design services. We are seeking a skilled Graphic Designer and Customer Support Operative to join our dynamic team. This role offers an exciting opportunity to work within a collaborative environment and contribute to the delivery of high-quality graphic design solutions.Key Responsibilities: Operate graphic design/pre-press and other studio software efficiently and to a high-quality standard. Take design briefs and provide customers with expert advice and support to meet their requirements. Maintain comprehensive knowledge of all products and services offered by P&D services to effectively assist customers. Adhere to customer-defined timescales and quality requirements as specified by the production manager/team leader. Operate both Apple Mac and PC platforms proficiently, ensuring tasks are completed to a high standard. Accurately follow job information to ensure seamless project execution. Essential Requirements: Qualifications: City & Guilds/NVQ or equivalent experience. Basic DBS check. Proficiency across networks, print commands, and printer drivers. Expertise in Adobe Creative Suite, with a minimum high level of proficiency in InDesign, Photoshop, Illustrator, and Acrobat. Knowledge of design for litho and digital print processes, as well as all print finishing processes. Apply now! Send your CV directly
May 05, 2024
Full time
Graphic Designer and Customer Support Operative Location: Walsall Council Print and Design Unit, onsite at Civic Centre, Walsall Town Centre.Salary: £14.41 per hourWorking Schedule: Monday - Friday, 37 hours per week, 7 hours 24 minutes per day.About Us: Opus People Solutions is proud to partner with Walsall Council in their pursuit of excellence in print and design services. We are seeking a skilled Graphic Designer and Customer Support Operative to join our dynamic team. This role offers an exciting opportunity to work within a collaborative environment and contribute to the delivery of high-quality graphic design solutions.Key Responsibilities: Operate graphic design/pre-press and other studio software efficiently and to a high-quality standard. Take design briefs and provide customers with expert advice and support to meet their requirements. Maintain comprehensive knowledge of all products and services offered by P&D services to effectively assist customers. Adhere to customer-defined timescales and quality requirements as specified by the production manager/team leader. Operate both Apple Mac and PC platforms proficiently, ensuring tasks are completed to a high standard. Accurately follow job information to ensure seamless project execution. Essential Requirements: Qualifications: City & Guilds/NVQ or equivalent experience. Basic DBS check. Proficiency across networks, print commands, and printer drivers. Expertise in Adobe Creative Suite, with a minimum high level of proficiency in InDesign, Photoshop, Illustrator, and Acrobat. Knowledge of design for litho and digital print processes, as well as all print finishing processes. Apply now! Send your CV directly
Technical Manager C4S Search are partnering with a new start up on an exciting opportunity for a Technical Manager. The company are in very early stages, they have a very strong portfolio of clients and have generated a lot of interest in their services. Responsibilities: - Effectively manage the implementation of client projects working with the resources available. - Play a key role in the coordination, management, financial performance and delivery of all services and growth. - Take direct responsibility for the overall success of the projects and SLAs, ensuring they are delivered within the scope, time cost and specifications. - The role will involve travel to client sites, being the face of the company and future growth, owning the services and growth. - Technical Instillations o AV Instillations o Cabling o Hardware & Software Installations o Cameras and equipment Skills Required: - End to end project management - Audio Visual - Asset cabling and connectivity - WAN/ LAN connectivity - Wireless Networks - PC Hardware - Cabling architecture - End of life/ refreshes across Networks, Servers and Storage Experience Required: - Excellent communicator, confident with clients and stakeholders - Ability to communicate difficult, complex technical issues and solutions to non-technical stakeholders - Creation and management of documentation, reports and information - IT Project Management - Create and execute technical project plans and solutions - Minimise exposure and risk on projects - Strong varied background and experience with AV, Servers, Networking, Desktops and Hardware - Lead of proposals, defining deliverables, completing project scopes and assessments
May 05, 2024
Full time
Technical Manager C4S Search are partnering with a new start up on an exciting opportunity for a Technical Manager. The company are in very early stages, they have a very strong portfolio of clients and have generated a lot of interest in their services. Responsibilities: - Effectively manage the implementation of client projects working with the resources available. - Play a key role in the coordination, management, financial performance and delivery of all services and growth. - Take direct responsibility for the overall success of the projects and SLAs, ensuring they are delivered within the scope, time cost and specifications. - The role will involve travel to client sites, being the face of the company and future growth, owning the services and growth. - Technical Instillations o AV Instillations o Cabling o Hardware & Software Installations o Cameras and equipment Skills Required: - End to end project management - Audio Visual - Asset cabling and connectivity - WAN/ LAN connectivity - Wireless Networks - PC Hardware - Cabling architecture - End of life/ refreshes across Networks, Servers and Storage Experience Required: - Excellent communicator, confident with clients and stakeholders - Ability to communicate difficult, complex technical issues and solutions to non-technical stakeholders - Creation and management of documentation, reports and information - IT Project Management - Create and execute technical project plans and solutions - Minimise exposure and risk on projects - Strong varied background and experience with AV, Servers, Networking, Desktops and Hardware - Lead of proposals, defining deliverables, completing project scopes and assessments
Your new company Prestigious opportunity for a Network/IT Infrastructure Project Manager with a leading Public Sector organisation based in Manchester within the Higher Education space. This is a 24-month FTC offering an exceptional benefits package. Your new role My client is seeking an IT Infrastructure Project Manager with previous experience in delivering Network based projects, specifically covering Wi-Fi & LAN technologies. Dedicated to a 6 year complete Network Transformation programme, this is an incredible time to join our highly experienced team and gain exposure to pioneering network solutions. If you possess a combination of some of the following skills, then LETS TALK! Utilising project management methodologies (waterfall). Leading IT infrastructure projects from idea through all phases of delivery into implementation and BAU handover. Bringing in good practice to support project delivery and delivering successful projects. Supporting and working with stakeholders to gather project requirements. Guiding technical teams through project delivery phases. Being able to bridge the gap between technical aspects of the project and what the project means to end users / customers. Establishing strong relationships with non-technical customers & stakeholders, end users, internal infrastructure technical teams, IT architects and 3rd party suppliers. 3rd party engagement, tendering and contract management. Displaying Project Management competencies i.e. financial management, planning, risk, issue and dependency management. Delivery of Network projects experience is essential. Specific experience of delivering HPE Aruba switches, Access Points, DHCP rollouts, device re-IP Addressing and working with Estates teams is advantageous but not essential. What you'll get in return You can expect a basic salary in the region of £45,000 to £56,000 (depending on experience), along with 29 days of annual leave, flexible working (office based at least two days a week) and an attractive pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2024
Full time
Your new company Prestigious opportunity for a Network/IT Infrastructure Project Manager with a leading Public Sector organisation based in Manchester within the Higher Education space. This is a 24-month FTC offering an exceptional benefits package. Your new role My client is seeking an IT Infrastructure Project Manager with previous experience in delivering Network based projects, specifically covering Wi-Fi & LAN technologies. Dedicated to a 6 year complete Network Transformation programme, this is an incredible time to join our highly experienced team and gain exposure to pioneering network solutions. If you possess a combination of some of the following skills, then LETS TALK! Utilising project management methodologies (waterfall). Leading IT infrastructure projects from idea through all phases of delivery into implementation and BAU handover. Bringing in good practice to support project delivery and delivering successful projects. Supporting and working with stakeholders to gather project requirements. Guiding technical teams through project delivery phases. Being able to bridge the gap between technical aspects of the project and what the project means to end users / customers. Establishing strong relationships with non-technical customers & stakeholders, end users, internal infrastructure technical teams, IT architects and 3rd party suppliers. 3rd party engagement, tendering and contract management. Displaying Project Management competencies i.e. financial management, planning, risk, issue and dependency management. Delivery of Network projects experience is essential. Specific experience of delivering HPE Aruba switches, Access Points, DHCP rollouts, device re-IP Addressing and working with Estates teams is advantageous but not essential. What you'll get in return You can expect a basic salary in the region of £45,000 to £56,000 (depending on experience), along with 29 days of annual leave, flexible working (office based at least two days a week) and an attractive pension scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £51,029 Grade: 8 Location: Union Street Contract type: 6-month fixed term contract / secondment Team: Economic Development and Programmes Unit Directorate: Good Growth About the role We are looking for a Senior Communications and Engagement Officer to join the Economic Development & Programmes Unit. The role will involve leading and implementing the delivery of stakeholder engagement, communications and marketing activity as currently set out in the Unit's communications strategy. The role will work closely and collaboratively across the Unit's 'comms champions' function for each team: Economic Strategy & Innovation - help promote Challenge LDN innovation challenges and provide comms support for economic strategy and policy workstreams. The post holder will be based in this team. Business Engagement - support team with Deputy Mayor for Business engagement activity and social media content, as well as identifying opportunities to collaborate with other activity across the Unit. Economic Fairness - support team with promoting the Mayor's Good Work Standard and produce engaging content that showcases the benefits for employers. London Anchor Institutions' Network - play a supporting role for the Anchors' Senior Communications and Events Officer. UKSPF Programmes - this team is currently delivering UK Shared Prosperity Fund business support projects across London. The post holder will work with the team to produce a UKSPF business support comms plan and occasionally liaise with London & Partners on Grow London Local comms activity. The role holder will coordinate regularly with the Economy press team on upcoming activity, alongside the Digital team to update the Unit's Business & Economy section on london.gov. The work is fast moving, strategic, and varied. Skills, knowledge and experience Technical requirements/experience/qualifications 1. Experience of stakeholder engagement, communications and marketing activities to a business audience. This includes producing content for a variety of digital and social channels. 2. Evidence of success in undertaking project-based work and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Specifically in areas which require building and managing relationships. 3. Experience of managing delivery partners to achieve specified outputs. 4. Experience of managing internal and external stakeholder arrangements to achieve positive outcomes for the organisation. Competencies Communicating and Influencing (level 3) is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Planning and Organising (level 3) is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and Managing Relationships (level 2) is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goal . Problem Solving (level 2) is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Organisational Awareness (level 2) is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
May 05, 2024
Contractor
Salary: £51,029 Grade: 8 Location: Union Street Contract type: 6-month fixed term contract / secondment Team: Economic Development and Programmes Unit Directorate: Good Growth About the role We are looking for a Senior Communications and Engagement Officer to join the Economic Development & Programmes Unit. The role will involve leading and implementing the delivery of stakeholder engagement, communications and marketing activity as currently set out in the Unit's communications strategy. The role will work closely and collaboratively across the Unit's 'comms champions' function for each team: Economic Strategy & Innovation - help promote Challenge LDN innovation challenges and provide comms support for economic strategy and policy workstreams. The post holder will be based in this team. Business Engagement - support team with Deputy Mayor for Business engagement activity and social media content, as well as identifying opportunities to collaborate with other activity across the Unit. Economic Fairness - support team with promoting the Mayor's Good Work Standard and produce engaging content that showcases the benefits for employers. London Anchor Institutions' Network - play a supporting role for the Anchors' Senior Communications and Events Officer. UKSPF Programmes - this team is currently delivering UK Shared Prosperity Fund business support projects across London. The post holder will work with the team to produce a UKSPF business support comms plan and occasionally liaise with London & Partners on Grow London Local comms activity. The role holder will coordinate regularly with the Economy press team on upcoming activity, alongside the Digital team to update the Unit's Business & Economy section on london.gov. The work is fast moving, strategic, and varied. Skills, knowledge and experience Technical requirements/experience/qualifications 1. Experience of stakeholder engagement, communications and marketing activities to a business audience. This includes producing content for a variety of digital and social channels. 2. Evidence of success in undertaking project-based work and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Specifically in areas which require building and managing relationships. 3. Experience of managing delivery partners to achieve specified outputs. 4. Experience of managing internal and external stakeholder arrangements to achieve positive outcomes for the organisation. Competencies Communicating and Influencing (level 3) is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Planning and Organising (level 3) is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and Managing Relationships (level 2) is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goal . Problem Solving (level 2) is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Organisational Awareness (level 2) is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Lagos, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! InstaDeep is currently looking for a new Machine Learning Engineer to join our expanding Genomics team, located in either London or Paris. Our team is primarily dedicated to applied research, with a strong focus on language models Our goal is to push the boundaries of genomics research by delivering valuable insights and breakthroughs that were previously unattainable. As a Machine Learning Engineer within the Genomics team, you will play a pivotal role in advancing our mission to accelerate genomics research. Specifically, you will focus on developing cutting-edge AI and deep learning solutions tailored for DNA analysis. Your responsibilities will encompass contributing to our in-house machine-learning codebases and libraries. Your core tasks will involve designing, developing, and optimizing deep learning models, especially language models, with a primary emphasis on enhancing accuracy, efficiency, and scalability on large sequence datasets. You will be working on a daily basis with expert computational geneticists committed to helping you thoroughly understand the project requirements, and your mission will be to explore potential solutions and implement the necessary strategies to achieve improved and innovative computational performance. Throughout this process, your role will also include the development of effective, modular, and sustainable software solutions and daily interactions with our team of AI researchers. RESPONSIBILITIES • Contribute to Our In-House Machine Learning Libraries: Develop and actively contribute to our in-house Machine Learning libraries. • Implementing Algorithms and Research Ideas for Genomics Applications: Apply algorithms and research concepts to language models and deep learning techniques for genomics applications. • Promote Good Engineering Practices: Encourage and support the adoption of sound engineering practices when translating research into reusable and maintainable code. • Design and Implement Algorithms for Modern Hardware: Create and deploy algorithms optimized for modern hardware and distributed computing systems, such as CPUs, GPUs, TPUs, and cloud infrastructure. • Effective Reporting and Presentation: Clearly and efficiently communicate experimental results and research findings both internally and externally, both in written and verbal formats. • Collaboration with Cross-Functional Teams: Collaborate closely with cross-functional teams, including computational geneticists and AI researchers, to seamlessly integrate AI solutions into genomics workflows. • Stay Current with AI and Genomics Advancements: Keep abreast of the latest advancements in AI and genomics research. Contribute to scientific publications and explore innovative approaches to address genomics challenges. • Develop Comprehensive Benchmarks: Create robust evaluation metrics and benchmarks for assessing AI model performance. Continuously refine and enhance models based on feedback. • Thorough Documentation: Document your work comprehensively to ensure clear and reproducible results. Contribute to internal knowledge sharing for the benefit of the team. QUALIFICATIONS • A postgraduate degree in Computer Science, Machine Learning, or a related scientific field. • Proven experience in deep learning, neural networks, and the development of AI models. Strong expertise in language models, particularly in transformersProficiency in programming languages such as Python, along with familiarity with libraries like TensorFlow, PyTorch, or Jax. • While domain knowledge in genomics is not mandatory, a genuine curiosity about genomics data, tools, and databases is highly advantageous. • Strong problem-solving skills and a creative mindset to address complex challenges in genomics research. • Excellent communication skills to facilitate productive collaboration within multidisciplinary teams.A record of publications in the fields of AI, deep learning, or genomics research is considered a valuable bonus. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team? We operate on a hybrid work model with guidance to work at the office at least 2 to 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for Company: InstaDeep Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Academia , Language Modeling , Machine Learning , Neural Networks , NLP , United Kingdom
May 05, 2024
Full time
InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Lagos, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! InstaDeep is currently looking for a new Machine Learning Engineer to join our expanding Genomics team, located in either London or Paris. Our team is primarily dedicated to applied research, with a strong focus on language models Our goal is to push the boundaries of genomics research by delivering valuable insights and breakthroughs that were previously unattainable. As a Machine Learning Engineer within the Genomics team, you will play a pivotal role in advancing our mission to accelerate genomics research. Specifically, you will focus on developing cutting-edge AI and deep learning solutions tailored for DNA analysis. Your responsibilities will encompass contributing to our in-house machine-learning codebases and libraries. Your core tasks will involve designing, developing, and optimizing deep learning models, especially language models, with a primary emphasis on enhancing accuracy, efficiency, and scalability on large sequence datasets. You will be working on a daily basis with expert computational geneticists committed to helping you thoroughly understand the project requirements, and your mission will be to explore potential solutions and implement the necessary strategies to achieve improved and innovative computational performance. Throughout this process, your role will also include the development of effective, modular, and sustainable software solutions and daily interactions with our team of AI researchers. RESPONSIBILITIES • Contribute to Our In-House Machine Learning Libraries: Develop and actively contribute to our in-house Machine Learning libraries. • Implementing Algorithms and Research Ideas for Genomics Applications: Apply algorithms and research concepts to language models and deep learning techniques for genomics applications. • Promote Good Engineering Practices: Encourage and support the adoption of sound engineering practices when translating research into reusable and maintainable code. • Design and Implement Algorithms for Modern Hardware: Create and deploy algorithms optimized for modern hardware and distributed computing systems, such as CPUs, GPUs, TPUs, and cloud infrastructure. • Effective Reporting and Presentation: Clearly and efficiently communicate experimental results and research findings both internally and externally, both in written and verbal formats. • Collaboration with Cross-Functional Teams: Collaborate closely with cross-functional teams, including computational geneticists and AI researchers, to seamlessly integrate AI solutions into genomics workflows. • Stay Current with AI and Genomics Advancements: Keep abreast of the latest advancements in AI and genomics research. Contribute to scientific publications and explore innovative approaches to address genomics challenges. • Develop Comprehensive Benchmarks: Create robust evaluation metrics and benchmarks for assessing AI model performance. Continuously refine and enhance models based on feedback. • Thorough Documentation: Document your work comprehensively to ensure clear and reproducible results. Contribute to internal knowledge sharing for the benefit of the team. QUALIFICATIONS • A postgraduate degree in Computer Science, Machine Learning, or a related scientific field. • Proven experience in deep learning, neural networks, and the development of AI models. Strong expertise in language models, particularly in transformersProficiency in programming languages such as Python, along with familiarity with libraries like TensorFlow, PyTorch, or Jax. • While domain knowledge in genomics is not mandatory, a genuine curiosity about genomics data, tools, and databases is highly advantageous. • Strong problem-solving skills and a creative mindset to address complex challenges in genomics research. • Excellent communication skills to facilitate productive collaboration within multidisciplinary teams.A record of publications in the fields of AI, deep learning, or genomics research is considered a valuable bonus. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team? We operate on a hybrid work model with guidance to work at the office at least 2 to 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for Company: InstaDeep Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Academia , Language Modeling , Machine Learning , Neural Networks , NLP , United Kingdom
Location : Huddersfield Salary : up to £37,000 per annum plus bonus Contract : Permanent, full time, Hours : Full time, Monday - Friday (37.5 hours between 8am - 6pm) Here at FMG we are seeking a dynamic and motivated Network Support Manager to join our team. The Network Support Manager will play a pivotal role in managing our approved repairer network and ensuring seamless coordination between internal departments and external repairers. The successful candidate will lead the internal network team, oversee all aspects of network support functions, and foster strong relationships with external network support suppliers. Additionally, the role involves proactively supporting new and existing customer implementations to ensure a smooth transition and outstanding service delivery. What's in it for you? Salary- Up to £37,000 per annum depending on experience, plus bonus. Annual leave - 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension - 3% Employer Contributions. Financial Benefits - save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits - discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits - access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme. About you You will have a strong communication skills and attention to detail. You have proven ability to communicate effectively and interact at all levels. You will have effective time management, prioritisation skills and the ability to work well under pressure. You'll have the capability to identify and implement improvements in current processes. You'll have excellent people management skills to lead, motivate, and develop individuals to achieve goals effectively. About us FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services. We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart. Be part of our future If you are ready to take on this exciting challenge and make a difference, apply now to join our team as a Network Support Manager!
May 05, 2024
Full time
Location : Huddersfield Salary : up to £37,000 per annum plus bonus Contract : Permanent, full time, Hours : Full time, Monday - Friday (37.5 hours between 8am - 6pm) Here at FMG we are seeking a dynamic and motivated Network Support Manager to join our team. The Network Support Manager will play a pivotal role in managing our approved repairer network and ensuring seamless coordination between internal departments and external repairers. The successful candidate will lead the internal network team, oversee all aspects of network support functions, and foster strong relationships with external network support suppliers. Additionally, the role involves proactively supporting new and existing customer implementations to ensure a smooth transition and outstanding service delivery. What's in it for you? Salary- Up to £37,000 per annum depending on experience, plus bonus. Annual leave - 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension - 3% Employer Contributions. Financial Benefits - save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits - discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits - access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme. About you You will have a strong communication skills and attention to detail. You have proven ability to communicate effectively and interact at all levels. You will have effective time management, prioritisation skills and the ability to work well under pressure. You'll have the capability to identify and implement improvements in current processes. You'll have excellent people management skills to lead, motivate, and develop individuals to achieve goals effectively. About us FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services. We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart. Be part of our future If you are ready to take on this exciting challenge and make a difference, apply now to join our team as a Network Support Manager!
Absolutely Recruitment
Kingston Upon Thames, Surrey
Head of IT/Digital Solutions Salary negotiable c£55K per annum Full time Office-based RoleBased in North Surrey Monday - Friday: Hours: 8am-5pm Our client, a prestigious education facility in Surrey is currently recruiting for a Head of IT/Digital Solutions. The purpose of this role is to utilise your talents and skills to support the delivery of the digital strategy, ensuring cohesive IT operations that align with the organisation's wider aims and goals. The ideal candidate will possess extensive Knowledge of infrastructure management, staff management and advanced industry Knowledge and will play a pivotal role in enabling the organisation to realise it's technical aspirations. Key Responsibilities: Strategic IT leadership - collaborate with leadership team and key stakeholders to deliver strategy that aligns with educational and operational goals. Regularly report to the governing body on IT initiatives, challenges and successes Stay abreast of technological advancements and steer the digital as necessary advancements Oversee the IT budget ensuring cost-effective allocation of resources Support the creation and development of reports and data insight to functions decision- making and analysis Team Management - lead, mentor and develop the IT Team ensuring they have all the skills and resources to meet the organisation's needs. Infrastructure and Network Management - ensure high availability and robustness of systems Device Lifestyle and Management - manage the entire devise life-cycle, from procurement to decommissioning, ensuring optimal performance and value. Security and compliance Vendor and Project Management Personal Attributes / Skills: Ideally educated to degree level Relevant IT certifications Leadership and management experience Management of Microsoft 365, essential Microsoft certification: Enterprise Administrator Expert, desirable Good working knowledge of stand technologies and experience in procurement and implementation / adoption of new hardware and software A track record of managing projects, meetings deadlines and prioritising work loads Excellent technical knowledge of a range of systems - Experience of Aruba technologies, education management systems such as Engage, iSAMS, Managebas, OpenApply desirable Analytical astute Understanding of cyber security and preventative risks Outstanding organisational skills with an eye for detail. Excellent communication skills Pro-active, professional and approachable Personal commitment and compliance with safeguarding policies, procedures and code of conduct of the organisation
May 05, 2024
Full time
Head of IT/Digital Solutions Salary negotiable c£55K per annum Full time Office-based RoleBased in North Surrey Monday - Friday: Hours: 8am-5pm Our client, a prestigious education facility in Surrey is currently recruiting for a Head of IT/Digital Solutions. The purpose of this role is to utilise your talents and skills to support the delivery of the digital strategy, ensuring cohesive IT operations that align with the organisation's wider aims and goals. The ideal candidate will possess extensive Knowledge of infrastructure management, staff management and advanced industry Knowledge and will play a pivotal role in enabling the organisation to realise it's technical aspirations. Key Responsibilities: Strategic IT leadership - collaborate with leadership team and key stakeholders to deliver strategy that aligns with educational and operational goals. Regularly report to the governing body on IT initiatives, challenges and successes Stay abreast of technological advancements and steer the digital as necessary advancements Oversee the IT budget ensuring cost-effective allocation of resources Support the creation and development of reports and data insight to functions decision- making and analysis Team Management - lead, mentor and develop the IT Team ensuring they have all the skills and resources to meet the organisation's needs. Infrastructure and Network Management - ensure high availability and robustness of systems Device Lifestyle and Management - manage the entire devise life-cycle, from procurement to decommissioning, ensuring optimal performance and value. Security and compliance Vendor and Project Management Personal Attributes / Skills: Ideally educated to degree level Relevant IT certifications Leadership and management experience Management of Microsoft 365, essential Microsoft certification: Enterprise Administrator Expert, desirable Good working knowledge of stand technologies and experience in procurement and implementation / adoption of new hardware and software A track record of managing projects, meetings deadlines and prioritising work loads Excellent technical knowledge of a range of systems - Experience of Aruba technologies, education management systems such as Engage, iSAMS, Managebas, OpenApply desirable Analytical astute Understanding of cyber security and preventative risks Outstanding organisational skills with an eye for detail. Excellent communication skills Pro-active, professional and approachable Personal commitment and compliance with safeguarding policies, procedures and code of conduct of the organisation
MTrec Recruitment
Newcastle Upon Tyne, Tyne And Wear
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
May 05, 2024
Full time
The rewards and benefits on offer: You will have the opportunity to work for one of the UK's leading organisations in their field. Immediate start dates available. Hybrid and home working available. A highly competitive basic salary Great office culture- you will work as part of a truly diverse and professional team. Monday-Friday office hours. Long term contract opportunity. Mtrec's new client opportunity: Mtrec recruitment have partnered with our prestigious and long-standing client in their search for an experienced project manager. The company are undertaking a project which will see heavy investments in their network technology and are looking to overhaul their entire site. They are ideally located in Newcastle city centre and have good access to public transport links around the northeast. If you meet the person specification below, apply now for an immediate response! The Job you will do: Collaborate with business analysts to facilitate engagement with company business partners and stakeholders, including building managers, key academics, and relevant parties, to elicit and document end-user requirements. Coordinate and schedule engagement and requirements meetings, ensuring effective communication and participation from all stakeholders. Support the business analyst in documenting requirements according to the agreed format, ensuring accuracy and completeness. Develop implementation and contingency plans for each site building under the guidance of the network project manager, ensuring alignment with project objectives and timelines. Chair engagement and requirements meetings, leading discussions and ensuring productive outcomes. Create and maintain project schedules, ensuring timely completion of documentation and deliverables. Ensure that all documentation produced is comprehensive, clear, and aligns with project objectives and requirements. Collaborate with the network project manager to integrate the engagement and requirements work package into the main network transformation project plan. Take ownership of the planning process, identifying dependencies, risks, and mitigation strategies to ensure successful project execution. Proactively communicate with stakeholders, keeping them informed of project progress, changes, and potential impacts. Adhere to project management best practices and methodologies, ensuring adherence to quality standards and compliance requirements. Continuously monitor and evaluate project performance, identifying opportunities for improvement and implementing necessary adjustments. Foster a collaborative and inclusive project environment, promoting teamwork, transparency, and accountability among project team members. Provide regular updates and reports to project stakeholders, highlighting achievements, challenges, and upcoming milestones. Demonstrate strong leadership and decision-making skills, effectively managing conflicts, resolving issues, and driving project success. About you: Excellent communication and stakeholder management skills Solid project management skills and an understanding of a known delivery mechanism i.e. Prince, Agile etc, ideally Agile Experience of both traditional Waterfall and Agile project methodologies Some recent history of project delivery, either as a supporting PM or primary Able to use MS Project and or Jira Excellent planning and coordination skills Able to work on site a minimum of 3 days per week Broad IT domain experience Experience of delivering relevant projects in technology service organisations Experience of working within or with the Higher Education sector Experience of delivering cyber security related projects Experience with IT infrastructure delivery
Treasury and Trade Solution (TTS) is part of Citi's Services division. TTS is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 100 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs (application programming interfaces) to effectively manage their portfolios, financial positions, working capital and supply chains. One of the key organizations within TTS is Platforms & Data Services (PDS) with client facing platforms. Our platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. The UK & Europe Platforms & Data Services Head is responsible for managing TTS' core digital customer platforms CitiConnect and CitiDirect (used for transacting, reporting, and onboarding) for the UK and Europe, encompassing over 20 countries in which Citi is present. The role focuses on the creation, successful execution and implementation of digital strategies that will drive the commercialisation of digital solutions for Citi's UK and Europe clients to meet their needs across the whole globe. This will also involve identifying key product enhancements that support client commitments, evaluating emerging market trends, combatting competitive threats, and complying with regulatory requirements in order to ensure PDS capabilities and services continue to serve customers and support the winning of new business. The UK & Europe PDS Clusters Head reports directly to the Global Head of Platforms & Data Services, and additionally reports to the respective TTS Cluster Heads for the UK and for Europe. This role sits on three executive teams operating in the Services TTS business. Treasury and Trade Solutions (TTS), a division of Citi's Institutional Clients Group, offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. Our innovative solutions help clients digitise processes, mitigate risk and expand their reach. For more information, please visit . While the location of the role is primarily identified as London / UK, for the right candidate other European locations can be considered. Key Responsibilities: Define and communicate Platforms and Data Services strategic roadmap and value proposition clearly with clients, our sales teams, and partners on an ongoing basis. Lead and manage the process for evaluating and optimizing digital banking delivery and effectiveness, supporting multiple client segments including large and mid-size corporates, new digital native clients, public sector clients, Commercial Banking clients and Financial Institutions. Drive and own the Platforms and Data Services priorities for the UK and Europe, through a deep understanding of client and market requirements, along with building and implementing a pricing framework for Digital Platforms for the region and drive annuity fee revenue growth. Ensure compliance with key EMEA regulations and optimize regulatory change via periodic interactions with key regulators in countries, as well as proactive thought leadership on key digitization trends. Analyse and anticipate future regulatory requirements in the region based on developments in other regions, as well as roadmap laid out by local regulators. Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities. Ensure seamless client onboarding, transaction execution and servicing experience. Gather market and client feedback across all EMEA countries and continue to enhance proposition on an ongoing basis. Promote and maintain digital security for both clients and the bank are built into all channels and evolve to remain cutting edge. Implement transformational initiatives to optimize resource capacity and promote organisational efficiency. Ensure timely review and response to client experience and production incidents, focusing especially on issues that may significantly pose regulatory/legal risks or impact client satisfaction. Champion key client experience requirements, RFP deal commitments and emerging market trends identified across the UK and Europe clusters for strategic roadmap planning and investment prioritisation. Deliver regular Business Review reporting representing PDS in the UK and Europe clusters, focusing on progress and risk to commercialisation targets and OKRs, significant and trending client issues, risk and control issues, especially of a regulatory nature, talent and staffing issues. People Management / Risk and Controls: Manage and develop a high performing team of PDS product leads that will drive the delivery of the PDS goals across the UK and Europe. Create and maintain a strong team ethos, motivation and morale, with above benchmark scores in voice of employee surveys. Establish a dynamic communication process between the cluster team and partners in country and in the rest of the PDS team globally, as well as with partners in Operations, Technology, TTS Sales, Finance, Legal, Compliance, AML/Sanctions, and others. Maintain a strong risk and controls environment, ensuring regulatory and market mandatory requirements are identified, assessed and prioritised for attention, including any technology development, to enable PDS capabilities and services to remain compliant with local laws and regulations where applicable. Drive ethical behaviour and manage Conduct Risk in line with Citi policy and standards. Collaborate with all Risk & Control functions and other stakeholders as needed to maintain a pristine risk and control environment. Proactively provide leadership and ownership for any programs and initiatives to enhance governance, controls, and risk management practices of TTS / PDS. Embrace and foster the culture of meritocracy and diversity - at Citi and PDS we value and demand respect for others and opportunities to develop are widely available to all; we are a Top 100 UK Firms for Diversity per the Stonewall Index; 51% of our employees are women, 24% of our Director's and Managing Directors are women. Developmental Value: Successful candidate will have an opportunity to work with colleagues and partners across Citi's global network of almost 100 countries on commercialization of PDS solutions among Citi's top customers, many of whom are part of the Fortune 500 list. There is an opportunity to build important and strategic relationships with clients and other external partners. Exposure to the deployment of the latest technology, as well as digitization of the working capital flows offer the opportunity to be a part of digital transformation in financial services. High-profile and visible role with an excellent opportunity to lead the digital agenda for the business. Senior member of three Executive Committees regionally and globally in a strategic product area for TTS and in a dynamic & high-growth region. Opportunity to lead, support and drive significant digital transformation of our clients' businesses. Build product development and product management skills in a horizontal and end-to-end manner. Develop a range of skills across multiple facets of product development, business management, P&L management, and risk & control. Skills and Competencies: Minimum of 12 years' experience working in transaction banking or in any digital business Strong executive presence and communication skills, with demonstrable experience of presenting to clients, including at senior management level, on topics ranging across cash management, payments, digital banking and integration. Experience of leading a multi-country platforms related strategy or digital transformation of business - preferred Technical knowledge of digital platforms and APIs or broader knowledge of Digital Transformation / Transformation mindset with the ability to think strategically to develop future vision for the business. Agile / Scrum Product Owner certification would be a plus. "Execution spirit" and entrepreneurial skills; "Gets things done". Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment. A high level of personal integrity with a proven dedication to excellence and leadership in managing a diverse team with the ability to motivate and influence their performance. Ability to build rapport and work closely with key senior stakeholders and partners within and outside the business. Proven track record in working with data and using data to inform decisions. Ability to design and implement metrics for key outcomes and deliverables. Proven track record of success in positions requiring financial and commercial acumen. Ability to attract and retain top talent internally and from the industry. Energetic leader who inspires others to the mission, cultivates partnerships and uses exceptional interpersonal skills to influence and build consensus. Ability to exercise initiative, take ownership, problem identification . click apply for full job details
May 05, 2024
Full time
Treasury and Trade Solution (TTS) is part of Citi's Services division. TTS is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 100 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs (application programming interfaces) to effectively manage their portfolios, financial positions, working capital and supply chains. One of the key organizations within TTS is Platforms & Data Services (PDS) with client facing platforms. Our platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. The UK & Europe Platforms & Data Services Head is responsible for managing TTS' core digital customer platforms CitiConnect and CitiDirect (used for transacting, reporting, and onboarding) for the UK and Europe, encompassing over 20 countries in which Citi is present. The role focuses on the creation, successful execution and implementation of digital strategies that will drive the commercialisation of digital solutions for Citi's UK and Europe clients to meet their needs across the whole globe. This will also involve identifying key product enhancements that support client commitments, evaluating emerging market trends, combatting competitive threats, and complying with regulatory requirements in order to ensure PDS capabilities and services continue to serve customers and support the winning of new business. The UK & Europe PDS Clusters Head reports directly to the Global Head of Platforms & Data Services, and additionally reports to the respective TTS Cluster Heads for the UK and for Europe. This role sits on three executive teams operating in the Services TTS business. Treasury and Trade Solutions (TTS), a division of Citi's Institutional Clients Group, offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. Our innovative solutions help clients digitise processes, mitigate risk and expand their reach. For more information, please visit . While the location of the role is primarily identified as London / UK, for the right candidate other European locations can be considered. Key Responsibilities: Define and communicate Platforms and Data Services strategic roadmap and value proposition clearly with clients, our sales teams, and partners on an ongoing basis. Lead and manage the process for evaluating and optimizing digital banking delivery and effectiveness, supporting multiple client segments including large and mid-size corporates, new digital native clients, public sector clients, Commercial Banking clients and Financial Institutions. Drive and own the Platforms and Data Services priorities for the UK and Europe, through a deep understanding of client and market requirements, along with building and implementing a pricing framework for Digital Platforms for the region and drive annuity fee revenue growth. Ensure compliance with key EMEA regulations and optimize regulatory change via periodic interactions with key regulators in countries, as well as proactive thought leadership on key digitization trends. Analyse and anticipate future regulatory requirements in the region based on developments in other regions, as well as roadmap laid out by local regulators. Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities. Ensure seamless client onboarding, transaction execution and servicing experience. Gather market and client feedback across all EMEA countries and continue to enhance proposition on an ongoing basis. Promote and maintain digital security for both clients and the bank are built into all channels and evolve to remain cutting edge. Implement transformational initiatives to optimize resource capacity and promote organisational efficiency. Ensure timely review and response to client experience and production incidents, focusing especially on issues that may significantly pose regulatory/legal risks or impact client satisfaction. Champion key client experience requirements, RFP deal commitments and emerging market trends identified across the UK and Europe clusters for strategic roadmap planning and investment prioritisation. Deliver regular Business Review reporting representing PDS in the UK and Europe clusters, focusing on progress and risk to commercialisation targets and OKRs, significant and trending client issues, risk and control issues, especially of a regulatory nature, talent and staffing issues. People Management / Risk and Controls: Manage and develop a high performing team of PDS product leads that will drive the delivery of the PDS goals across the UK and Europe. Create and maintain a strong team ethos, motivation and morale, with above benchmark scores in voice of employee surveys. Establish a dynamic communication process between the cluster team and partners in country and in the rest of the PDS team globally, as well as with partners in Operations, Technology, TTS Sales, Finance, Legal, Compliance, AML/Sanctions, and others. Maintain a strong risk and controls environment, ensuring regulatory and market mandatory requirements are identified, assessed and prioritised for attention, including any technology development, to enable PDS capabilities and services to remain compliant with local laws and regulations where applicable. Drive ethical behaviour and manage Conduct Risk in line with Citi policy and standards. Collaborate with all Risk & Control functions and other stakeholders as needed to maintain a pristine risk and control environment. Proactively provide leadership and ownership for any programs and initiatives to enhance governance, controls, and risk management practices of TTS / PDS. Embrace and foster the culture of meritocracy and diversity - at Citi and PDS we value and demand respect for others and opportunities to develop are widely available to all; we are a Top 100 UK Firms for Diversity per the Stonewall Index; 51% of our employees are women, 24% of our Director's and Managing Directors are women. Developmental Value: Successful candidate will have an opportunity to work with colleagues and partners across Citi's global network of almost 100 countries on commercialization of PDS solutions among Citi's top customers, many of whom are part of the Fortune 500 list. There is an opportunity to build important and strategic relationships with clients and other external partners. Exposure to the deployment of the latest technology, as well as digitization of the working capital flows offer the opportunity to be a part of digital transformation in financial services. High-profile and visible role with an excellent opportunity to lead the digital agenda for the business. Senior member of three Executive Committees regionally and globally in a strategic product area for TTS and in a dynamic & high-growth region. Opportunity to lead, support and drive significant digital transformation of our clients' businesses. Build product development and product management skills in a horizontal and end-to-end manner. Develop a range of skills across multiple facets of product development, business management, P&L management, and risk & control. Skills and Competencies: Minimum of 12 years' experience working in transaction banking or in any digital business Strong executive presence and communication skills, with demonstrable experience of presenting to clients, including at senior management level, on topics ranging across cash management, payments, digital banking and integration. Experience of leading a multi-country platforms related strategy or digital transformation of business - preferred Technical knowledge of digital platforms and APIs or broader knowledge of Digital Transformation / Transformation mindset with the ability to think strategically to develop future vision for the business. Agile / Scrum Product Owner certification would be a plus. "Execution spirit" and entrepreneurial skills; "Gets things done". Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment. A high level of personal integrity with a proven dedication to excellence and leadership in managing a diverse team with the ability to motivate and influence their performance. Ability to build rapport and work closely with key senior stakeholders and partners within and outside the business. Proven track record in working with data and using data to inform decisions. Ability to design and implement metrics for key outcomes and deliverables. Proven track record of success in positions requiring financial and commercial acumen. Ability to attract and retain top talent internally and from the industry. Energetic leader who inspires others to the mission, cultivates partnerships and uses exceptional interpersonal skills to influence and build consensus. Ability to exercise initiative, take ownership, problem identification . click apply for full job details
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
May 05, 2024
Full time
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 05, 2024
Full time
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.